Need Help with Z1 32GB SOL23 SIM Unlock GSM Woes - Xperia Z1 Q&A, Help & Troubleshooting

Hello All
So I have been having a ***** of a time trying to get my Japanese Z1 working on Rogers GSM here in Canada.
While it is a CDMA phone it does have all the bands necessary to work on Rogers.
If I insert my SIM it either says Carrier Locked or Perso Locked on the stock 4.2.2 Japanese.
I followed some instructions someone posted here and while it made no difference in the end the initial install of the Generic International FTF (C6903_14.1.G.1.534_1277-2880_R4A) flipped my phone to a North American version which did ask me for a SIM Unlock Code upon boot which would allow me to purchase an unlock code.
Issue is, with that Generic International FTF it makes the 32GB of onboard storage becomes 16GB since the KDDI phone is the only Z1 on the planet that comes with 32GB onboard thus that FTF is only made for 16GB.
Two questions (since I have 4 unlock attempts left) are:
If I put the Generic FTF on, use the code to unlock, and then flash back to the original Japanese ROM I should still be SIM unlocked, correct?
AND
If I left the Generic FTF on, is there any way I can get it to recognize the full 32GB of onboard storage vs it showing my 16GB?
Cheers in advance! :good:

No one has any suggestions or answers?

Udonitron said:
No one has any suggestions or answers?
Click to expand...
Click to collapse
in theory you will face the following
1.- phone might not be sim locked but the fw may lock the phone's usage over any other network which is not the japanese one, this happens on the S3
2.-in theory it should not care about the on board memory asit willrecognize all the available size
just a theory but might help you

alankstiyo said:
in theory you will face the following
1.- phone might not be sim locked but the fw may lock the phone's usage over any other network which is not the japanese one, this happens on the S3
2.-in theory it should not care about the on board memory asit willrecognize all the available size
just a theory but might help you
Click to expand...
Click to collapse
Cheers for the reply.
Well the phone does have an option to choose 5 different methods under Network Mode:
1. Japan LTE/CDMA
2. Japan CDMA
3. Overseas UMTS (WCDMA)
4. Overseas GSM
5. Overseas Auto (GSM/UMTS/LTE)
I have it set to #5 but no dice as I suspect it still is expecting a KDDI SIM still but really it shouldn't.
I have a Sprint HTC One and it auto sets itself to International mode and works on GSM Rogers with no SIM unlock or rooting.
The bit about the onboard memory is totally odd.
After installing the Global FTF it went to 16GB and after reinstalling the modified SOL23 FTF it still showed 16GB.
I had to do a full restore to get it to go back to 32GB

Udonitron said:
Cheers for the reply.
Well the phone does have an option to choose 5 different methods under Network Mode:
1. Japan LTE/CDMA
2. Japan CDMA
3. Overseas UMTS (WCDMA)
4. Overseas GSM
5. Overseas Auto (GSM/UMTS/LTE)
I have it set to #5 but no dice as I suspect it still is expecting a KDDI SIM still but really it shouldn't.
I have a Sprint HTC One and it auto sets itself to International mode and works on GSM Rogers with no SIM unlock or rooting.
The bit about the onboard memory is totally odd.
After installing the Global FTF it went to 16GB and after reinstalling the modified SOL23 FTF it still showed 16GB.
I had to do a full restore to get it to go back to 32GB
Click to expand...
Click to collapse
no more clues tbh, cant help you very much, really sorry

No worries, thanks for trying.
Also worth noting is when I search for Service Providers when set to #5 International Auto I get a list of Available Networks:
Rogers Wireless 3G
TELUS
Bell
Rogers Wireless
When I try either Rogers it tells me "Registering on Rogers Wireless" for about a minute and then says it cannot connect and to make sure a SIM card is inserted.
When the phone is locked it says "SIM locked by operator - No Service" so I assume it is looking for the KDDI SIM and to utilize these available services while travelling since it is set to International Auto.
So my only option is to SIM Unlock it, if these can be?
If I load the Global FTF in and get the SIM Unlock Code Box to pop up I should be able to unlock the SIM and it should be permanent, yeah?
I think the 32GB of memory is actually 2x16GB with the additional 16GB soldered to a second SIM slot thus the Global FTF isn't coded to see that additional amount.

Related

[Q] unknown carrier

a friend of mine recently bought me a galaxy tab over in afghanistan the issue that i'm have is I'm currently trying to do the clockworkmod and install a ROM to increase the performance of the tab, i have already rooted the tab but the problem im having is wiith trying to figure out what to select for the carrier, att, verizon, tmobile. I dont have a sim card inserted i am just using my wifi connection and on the back of the tab it does not specify any carrier, could someone please help me with this issue? Also what im eventually trying to install is the overcome ROM and i know i have to still install the ext4 kernel. Thanks for any help.
If your not going to make use of the carrier network, then you do not need to setup a carrier.
If your going to get a sim and insert it, then you will be using that network, and at that point you can check to see if the correct APN info was inserted from the sim.
So bottom line, if your do not have a sim, do not worry about it.
can I just select any carrier then when I go to do the clockworkmod? also thanks for your help.
Just chech and see what carrier supports the tab then select that carrier so if you ever do wanna get internet on it.
HTC EVO 003/ MISfit211 bad azz gb sense rom!
I know I have a sim card slot on the tab and that it's unlocked so can I tell by that or do I have to take it to verizon or AT&T and ask them? sorry for all the questions I just wanna Mod the tab asap.
What model is this tab (should be on the back) or better yet Dial on the pad *#1234#
Also Dial *#7465625# to check phone lock status (btw there is a spelling mistake by samsung there personlisaiob* instead of personlisation LOL)
MrKite4 said:
I know I have a sim card slot on the tab and that it's unlocked so can I tell by that or do I have to take it to verizon or AT&T and ask them? sorry for all the questions I just wanna Mod the tab asap.
Click to expand...
Click to collapse
If you have a SIM card slot, you have a GSM Tab, so you can definitely rule out Sprint, Verizon, and all the smaller CDMA carriers like US Cellular etc.
Assuming it is a US Tab, that leaves TMo or AT&T, but for most ROM flashing purposes, they can be considered identical (main difference is the supported radio bands).
Regards,
Dave

[Q] Official operator unlock code not working - ideas?

Last year, I got an HTC Incredible S and absolutely love the phone. The only thing I did not like was the capacity, so I got a 32GB card instead. I do not know if there is a special procedure to follow when you change the SD card, so I just copied everything from one card to the other. Of course, some programs did not find the data, so that data had to get loaded again.
The phone was locked to an operator in Norway - Telenor, but as I used a SIM from an operator that used their network, I did not need to switch. This year I needed to go back to Brazil and wanted to make sure I could use my phone with my TIM number here. So I called Telenor when it was getting close and got the unlock code. I then tried to unlock it after changing to a SIM from a different network in Norway. But it did not work.
After trying a third SIM card, it seemed to work, so I thought it was ok and the phone had never actually been locked. How wrong was I...
After arriving in Brazil last week and picking up my SIM from TIM Brazil, I found out that the lock is very much in place. And the code I got is not working.
If I was in Norway still, I could send it to Telenor for free and they would fix it, but I am not. So what can I do to unlock it?
The full model as displayed by the phone:
HTC Incredible S S710e
The instructions for unlocking never mentioned anything about keeping the original SD card, but can that be the reason for it not working?
After I changed to the new SD card, the cold boot of the phone is extremely long, but most of the day-to-day operations is ok.
Any suggestions to what I can do to remove the operator lock? I have noticed that there is an official site from HTC where you can unlock some things of the Incredible S. Will that do the job?
I really need to be able to use my phone here. I hope someone out there have an idea what to do.
Oceanwatcher said:
Last year, I got an HTC Incredible S and absolutely love the phone. The only thing I did not like was the capacity, so I got a 32GB card instead. I do not know if there is a special procedure to follow when you change the SD card, so I just copied everything from one card to the other. Of course, some programs did not find the data, so that data had to get loaded again.
The phone was locked to an operator in Norway - Telenor, but as I used a SIM from an operator that used their network, I did not need to switch. This year I needed to go back to Brazil and wanted to make sure I could use my phone with my TIM number here. So I called Telenor when it was getting close and got the unlock code. I then tried to unlock it after changing to a SIM from a different network in Norway. But it did not work.
After trying a third SIM card, it seemed to work, so I thought it was ok and the phone had never actually been locked. How wrong was I...
After arriving in Brazil last week and picking up my SIM from TIM Brazil, I found out that the lock is very much in place. And the code I got is not working.
If I was in Norway still, I could send it to Telenor for free and they would fix it, but I am not. So what can I do to unlock it?
The full model as displayed by the phone:
HTC Incredible S S710e
The instructions for unlocking never mentioned anything about keeping the original SD card, but can that be the reason for it not working?
After I changed to the new SD card, the cold boot of the phone is extremely long, but most of the day-to-day operations is ok.
Any suggestions to what I can do to remove the operator lock? I have noticed that there is an official site from HTC where you can unlock some things of the Incredible S. Will that do the job?
I really need to be able to use my phone here. I hope someone out there have an idea what to do.
Click to expand...
Click to collapse
No the unlock procedure at HTCDEv.com is to unlock the bootloader so you can root and customize your phone. Unfortunately, rooting your phone will not help ou SIM unlock your phone.
You need to SIM unlock your phone which the unlock code should have done. Also the SiM unlock code has nothing to do with your SD card.
You need to contact Telenor and tell them that the unlock code does not work. Or you can try one of the paid services that provide unlock codes for a fee.

Unlock issue with UK i9305 - won't work with Three (3) network sim!

I'll try and keep this breif but getting pretty frustrated with this...
I bought this handset sim free from T-Mobile UK. It was brand new and sealed. When inserting my Three(3) sim it would say "invalid sim" - which was expected as it was locked to T-Mobile. I paid a third party UK company called mobileunlocked.co.uk who have a very good reputation and lots of good reviews for an unlock code so I could use it with a Three (3) UK 3G Sim card. I received the unlock code and an un-freeze code and used both several times, resulting in "unsuccessful". Thinking it was a bad code, I paid ANOTHER unlocking company off ebay (again, reputable) and was supplied with the same codes and the same results but a slightly different method which involved entering * and # keys before the codes in the code box. This resulted in a popup saying "Network control code is blocked".
Following this, I tried the *#197328640# method to access the hidden menus as detailed in this thread http://forum.xda-developers.com/showthread.php?t=2014982 (this has been proven to work with Note II, Galaxy SIII and Galaxy SIII LTE).
I followed that guide to the letter and restarted the phone. At first, I had hope as there was no sim lock code entry box, however I waited and waited and waited and the phone did not pick up my Three (3) signal, despite it no longer saying "invalid sim".
Basically, it just shows several bars but does not pick a Three(3) signal or any date. I have tried manually selecting the network and manually entering APN settings, but I get the same result. When I try connecting manually it just says "Cannot register on network".
-I have tried using this sim card in other phones, it works OK!
-I have tried using other network sim cards (Orange, T-Mobile, EE, Vodafone) and they all work.
-I have tried using a different Three(3) sim in this phone and it still doesn't work.
I can't return it to the T-Mobile store as the warranty is invalid as I have unlocked it (or so I think!). Can anyone help? I know three(3) sims are compatible with this phone as others on this forum have stated they are using Three (3) sims in unlocked i9305s.
Any idea why my unlocking codes that were valid wouldn't work and why it said "Network control code is blocked"?
Any idea why my Three(3) micro sims won't work but other networks do despite this phone being compatible with three (3) sims?
Help!
It doesn't appear that 3 UK has any publicly available LTE network at this time, but that they are rolling one out. Perhaps it is physically available and being picked up by your phone, except 3 isn't allowing just any sim card to register on that network at this time? Try disabling LTE and attempting to connect again.
Rekoil said:
It doesn't appear that 3 UK has any publicly available LTE network at this time, but that they are rolling one out. Perhaps it is physically available and being picked up by your phone, except 3 isn't allowing just any sim card to register on that network at this time? Try disabling LTE and attempting to connect again.
Click to expand...
Click to collapse
I know I won't be able to get LTE as Three (3) aren't offering LTE until Q3. I am perfectly happy just using 3G. I have tried disabling LTE and using 3G only and the same things happen.
I have tried 2 different Three (3) micro sims in it and it still won't register on the network. I know Three(3) sims work in the i9305 as others have unlocked their's and used Three (3) sims.
It's either something wrong with the unlock, something wrong with the hardware or something isn't enabled/disabled. Like I said I've tried automatically connecting and manually entering APNs and still NOTHING.
Frustrating having spent over £450 on a brand new handset which I can't return as warranty is invalidated through "unlocking" (which hasn't unlocked it fully!)
bounce08 said:
I know I won't be able to get LTE as Three (3) aren't offering LTE until Q3. I am perfectly happy just using 3G. I have tried disabling LTE and using 3G only and the same things happen.
I have tried 2 different Three (3) micro sims in it and it still won't register on the network. I know Three(3) sims work in the i9305 as others have unlocked their's and used Three (3) sims.
It's either something wrong with the unlock, something wrong with the hardware or something isn't enabled/disabled. Like I said I've tried automatically connecting and manually entering APNs and still NOTHING.
Frustrating having spent over £450 on a brand new handset which I can't return as warranty is invalidated through "unlocking" (which hasn't unlocked it fully!)
Click to expand...
Click to collapse
Well you did purchase a phone which wasn't intended for use on your network, just saying
Rekoil said:
Well you did purchase a phone which wasn't intended for use on your network, just saying
Click to expand...
Click to collapse
Shouldn't be a problem to be honest. Have you tried calling three to say that you're using the i9305? I love three and their unlimited data plans I plan to do this once samsung/EE unlock my phone.
bounce08 said:
I'll try and keep this breif but getting pretty frustrated with this...
I bought this handset sim free from T-Mobile UK. It was brand new and sealed. When inserting my Three(3) sim it would say "invalid sim" - which was expected as it was locked to T-Mobile. I paid a third party UK company called mobileunlocked.co.uk who have a very good reputation and lots of good reviews for an unlock code so I could use it with a Three (3) UK 3G Sim card. I received the unlock code and an un-freeze code and used both several times, resulting in "unsuccessful". Thinking it was a bad code, I paid ANOTHER unlocking company off ebay (again, reputable) and was supplied with the same codes and the same results but a slightly different method which involved entering * and # keys before the codes in the code box. This resulted in a popup saying "Network control code is blocked".
Following this, I tried the *#197328640# method to access the hidden menus as detailed in this thread http://forum.xda-developers.com/showthread.php?t=2014982 (this has been proven to work with Note II, Galaxy SIII and Galaxy SIII LTE).
I followed that guide to the letter and restarted the phone. At first, I had hope as there was no sim lock code entry box, however I waited and waited and waited and the phone did not pick up my Three (3) signal, despite it no longer saying "invalid sim".
Basically, it just shows several bars but does not pick a Three(3) signal or any date. I have tried manually selecting the network and manually entering APN settings, but I get the same result. When I try connecting manually it just says "Cannot register on network".
-I have tried using this sim card in other phones, it works OK!
-I have tried using other network sim cards (Orange, T-Mobile, EE, Vodafone) and they all work.
-I have tried using a different Three(3) sim in this phone and it still doesn't work.
I can't return it to the T-Mobile store as the warranty is invalid as I have unlocked it (or so I think!). Can anyone help? I know three(3) sims are compatible with this phone as others on this forum have stated they are using Three (3) sims in unlocked i9305s.
Any idea why my unlocking codes that were valid wouldn't work and why it said "Network control code is blocked"?
Any idea why my Three(3) micro sims won't work but other networks do despite this phone being compatible with three (3) sims?
Help!
Click to expand...
Click to collapse
Hi,
I am in the same boat, I actually got the S3 LTE from EE in December (GOT IT FOR 359).. Initially, it worked with three after unlocking via xda..*#197328640# method ..But it stopped working or it was working intermittently...
So tried rining three..they said..ohhh our network is best and our (three) sims will work only in three mobiles..
Anyway I tried all other methods..re-set..factory etc..
Finally sent the mobile to Samsung...
after 10days, I got it back...Now as soon as I insert three sim..it says invalid sim..So tried *#197328640# method again..unfortunately..i can't do that as (the last option INITIALIZE...) does not show up now..
Anyway managed to get unlock code from ebay...NO USE..it shows the same problem as yours.."network control is blocked"...
Donno what to do??? might ring samsung again tomorrow...
Have you tried speaking to T mobile about getting it unlocked????
If you find any answers..pls let me know
Thanks in advance
I'm having the same problem. Any updated on how things went with T-mobile or does anyone have a fix?
Should I cancel my order?!
I just bought the S3 LTE i9305. I purchased it as an upgrade and its arriving tomorrow. I wanted to give my sim to my mother and keep the phone to use with Three's DC-HSPA+ which will work on the S3 LTE. So can I unlock it or will it be facing the same problems as mentioned in the thread. Sorry for not helping out, ama noob and GOOD LUCK! :good:
I recently put in an unlocking request at EE. They get a samsung unlocking code directly from Samsung. So I'll give this method a go. I am getting my Sim Card in soon from three. Decided to jump the boat on to the one plan @ £25 a month. =) EE's london signal is pants. =(
Sent from my GT-I9305 using Tapatalk 2
bleepsake said:
I recently put in an unlocking request at EE. They get a samsung unlocking code directly from Samsung. So I'll give this method a go. I am getting my Sim Card in soon from three. Decided to jump the boat on to the one plan @ £25 a month. =) EE's london signal is pants. =(
Sent from my GT-I9305 using Tapatalk 2
Click to expand...
Click to collapse
I tried to get an unlock code from T-mobile, they said that Samsung wouldn't release it for another six months, since it's a new phone. Even though we've been with them for donkeys years!
Right today, I recieved my sim. I'm glad to say everything works. I'm getting around 8mbps down and 1mbps up in West London.
If yours doesnt work then it probably is a damaged sim.
Tell T-Mobile you want to speak to someone that knows what they are talking about. It takes up to 60 days for direct Samsung unlock code. You might have to pay a tenner but worth it jn my perspective. I'm glad I have unlimited data again. It feels like freedom. No Joke. o2 Used to do an unlimited tariff and I loved it. There reasoning was to improve their network but instead it made it worse. I know Three arent known for their calls but they certainly know what customers want and thats data.
PS how do I know if im getting the optimum speed?
Sent from my GT-I9305 using Tapatalk 2
Try this
http://forum.xda-developers.com/showthread.php?t=1335548
I think you have updated the software via OTA.. you need to downgrade to I9305XXALI5_I9305EVRALI5_I9305BVALI5 (this is for people who have got phone from T-mobile). Download from Sammobile.com, flash via odin (this wont affect ur warranty as this is stock firmware and doesnt increase the binary counter).
once you are sure that you have the above software, then follow the instructions on the below in first post in the mentioned link, again no rooting involved:
http://forum.xda-developers.com/showthread.php?t=2014982
People have confirmed that after unlocking via this method if you go ahead with OTA, you will still have the phone unlocked.
I have followed the above procedure but havent updated the firware and have not used the phone yet. But its unlocked and I have tried using Three UK sim, it works,
Do let me know how it goes.
kams19 said:
I think you have updated the software via OTA.. you need to downgrade to I9305XXALI5_I9305EVRALI5_I9305BVALI5 (this is for people who have got phone from T-mobile). Download from Sammobile.com, flash via odin (this wont affect ur warranty as this is stock firmware and doesnt increase the binary counter).
once you are sure that you have the above software, then follow the instructions on the below in first post in the mentioned link, again no rooting involved:
http://forum.xda-developers.com/showthread.php?t=2014982
People have confirmed that after unlocking via this method if you go ahead with OTA, you will still have the phone unlocked.
I have followed the above procedure but havent updated the firware and have not used the phone yet. But its unlocked and I have tried using Three UK sim, it works,
Do let me know how it goes.
Click to expand...
Click to collapse
On the site, it says it's for EE, is that still ok? I know T-mobile, Orange and EE, are all pretty much the same thing now, but I just want to be sure. I wouldn't want to put something that starts putting EE logos all over on boot up etc. The one that came with the phone doesn't mention anything about T-mobile on boot up.
It won't EE is unbranded
Thanks... I've zapped it with 4.1.1, used that trick, and then allowed the 4.1.2 update + plus another update of some sort through OTA, and I'm now using O2 happily! Cheers!
Phone arrived Friday on Orange EE with 4.1.2. wouldn't accept 3uk sim.
Tried the *#...640# trick but menu options not present.
Reverted firmware down to 4.1.1. Li5 Uk EE and voila menus present.
Tried 3uk sim and works fine.
Flashed latest Wanamlite rom and still unlocked on 3uk.
Getting a reliable 15.5 Mbs down on dc HSDPA at home despite only having 1 bar signal, on three One plan unlimited for £15/mth.
NGbod said:
Phone arrived Friday on Orange EE with 4.1.2. wouldn't accept 3uk sim.
Tried the *#...640# trick but menu options not present.
Reverted firmware down to 4.1.1. Li5 Uk EE and voila menus present.
Tried 3uk sim and works fine.
Flashed latest Wanamlite rom and still unlocked on 3uk.
Getting a reliable 15.5 Mbs down on dc HSDPA at home despite only having 1 bar signal, on three One plan unlimited for £15/mth.
Click to expand...
Click to collapse
Great news!

[Q] ATIV S Neo (SPH-i800) Sprint SIM Unlock

Hey guys,
I am in Spain. I asked Sprint to SIM unlock my phone before I left and they said it worked but it did not. I bought a movistar SIM and all I get is 'no service.' Under Cellular+SIM options, it is in CDMA only mode and the option to change it is greyed out. I was in 8.1 so I flashed to 8.0.10328.78 and called Sprint. They want me to update my network profile to send the command to unlock it but it isn't working over WiFi.
The phone knows that the SIM is there, I can access the SIM applications, read the SIM ID and when I turn on the phone with it inserted it says 'switched to CDMA only.' So I think it is still SIM locked. Is there a way I can unlock it? I've never had to deal with this before.
No ideas? I need to know whether I should give up and try to return the plan I bought.
laldobbe said:
No ideas? I need to know whether I should give up and try to return the plan I bought.
Click to expand...
Click to collapse
Can Sprint version Ativ S neo unlock ?
Agreed
Just adding to the overall knowledge base here.
I am experiencing the exact same problem.
1. I purchased my phone unlocked (though it was previously on Sprint). I have previously been able to use foreign SIM cards (in France), without issue.
2. At some point, I installed the Developer's Preview of WP8.1 and lost the ability to roam domestically or internationally.
3. I am now in Israel, and tried an Israeli SIM card, but it was on a GSM network. It connected to the network, but showed up as international roaming. Ooops, guess I need to fix that little WP8.1 Beta issue...
4. I decided to flash my phone back to WP8 GDR3, which seems to have un-unlocked my phone. Now when I plug my Israeli SIM card in, my phone automatically switches to CDMA mode.
5. However, if I pop a Sprint SIM card in, I have the ability to switch to Global Mode again.
I have the MSL, but I cannot figure out where I would enter it to get this to stop happening.
FYI.
I had a problem , I live in Ukraine , my phone was unlocked , but when I installed 8.0 my phone worked only in CDMA mode with a Sim card from my service , I updated to 8.1 again using the preview for developers and settings again appeared global regime.

D5803 broken sim slot?

Hi people, after spending hours and hours looking at the forum and google about my problem i decided to start this topic because i could not find the solution
the fact is: i have a z3c (D5803), buyed in amazon in a travel, then i get back to my country with my new phone, and when i arrived, i found that the phone never detects sims cards! already tried with several diferent sim's, roms, and have no luck
when i put a sim in the slot, the phone recognizes that a sim is inserted and then reboot, but after that, it boots and when it finishes booting, i can see the message "no sim card found"
phone has actually instaled this rom: 23.0.1.A.5.77 - Unbranded - GEL [Latin America] (1290-6916) (i am from Uruguay)
model D5803
SI 1290-0543
any ideas?
thanks in advance!
Any ideas?
Is the phone operator locked?
Did you flash that firmware from Latin America or it was already loaded?
istux said:
Is the phone operator locked?
Did you flash that firmware from Latin America or it was already loaded?
Click to expand...
Click to collapse
unlocked version, also tryed latin american firmware unlocked and i have no luck
the fact is that the phone says "no sim card detected", instead of no service or no signal
birri said:
unlocked version, also tryed latin american firmware unlocked and i have no luck
the fact is that the phone says "no sim card detected", instead of no service or no signal
Click to expand...
Click to collapse
Then the only explanation is that it's broken.
Return it to Amazon, they usually have a very good return service. I hope it works in country too
istux said:
Then the only explanation is that it's broken.
Return it to Amazon, they usually have a very good return service. I hope it works in country too
Click to expand...
Click to collapse
any way to test if sim card slot is broken? (it is really difficult to send back the phone to USA for warranty from here..)
birri said:
any way to test if sim card slot is broken? (it is really difficult to send back the phone to USA for warranty from here..)
Click to expand...
Click to collapse
You did everything you had to do.
Did you test the phone in USA before backing home?
Try to look inside the slot, maybe one of the six pins is bended...
Yes, I already tried putting a small paper between Sim card and Sim housing in order to push the Sim over the Sim pins of the phone, no success..
I could not test it in USA because I do not have a Sim, but it is hard for me that the Sim slot could be broken, I have never seen something similar before
Do you know any specialized place to ask?
Also tried putting the empty Sim card housing (just to see if phones reboot without Sim) and it does not reboot! So it means that in any way the phone detects the Sim, but it does not work
birri said:
So it means that in any way the phone detects the Sim, but it does not work
Click to expand...
Click to collapse
That's why the first idea was it could be operator-locked.
Open the phone dial pad and press *#*#7378423#*#*, then tap on Service info > Configuration
and read your "rooting status"
Usually operator-locked phones give "Bootloader unlock allowed: NO"
istux said:
That's why the first idea was it could be operator-locked.
Open the phone dial pad and press *#*#7378423#*#*, then tap on Service info > Configuration
and read your "rooting status"
Usually operator-locked phones give "Bootloader unlock allowed: NO"
Click to expand...
Click to collapse
It returned yes
birri said:
It returned yes
Click to expand...
Click to collapse
Then your hardware is broken. It's not software related at all
I suggest you contact Amazon and try to find a way to send the phone.
If you can't, then try with a Sony repair center, as the warranty should cover this kind of problems.
Good luck!
It is hard to believe for me that ir could be a hardware problem, I mean the phone works great! I could not imagine what can happen that could make this problem, any idea of a specialized place to ask?
any suggestions?

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