Related
In the Netherlands all delivery of ordered TF701 is put on hold due to the tablet - dock connection problem.
See my post in the build quality issue thread also.
Snah001 said:
In the Netherlands all delivery of ordered TF701 is put on hold due to the tablet - dock connection problem.
See my post in the build quality issue thread also.
Click to expand...
Click to collapse
source ?
Rikodu said:
source ?
Click to expand...
Click to collapse
Company who delivered the tablet.
Snah001 said:
Company who delivered the tablet.
Click to expand...
Click to collapse
Thanks a lot for the info !!! you save a lot of new buyers here !!!! and that confirm theories here ! shame on you Asus !!
I received an email from them that the delivery would be continued next week.
Don't absolutely not know if the sturctural problem is solved then.
Got mine from Dutch supplier, absolutely no problem, what should be wrong?
Sent from my HTC One using Tapatalk
Ruud Westerhout said:
Got mine from Dutch supplier, absolutely no problem, what should be wrong?
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Withe the tablet/dock connection
Today I had again tel. contact with the store in Holland (Tabletcenter) and they again stated to me that ASUS is aware of the connection problem with the dock and the this only was a problem with the first batch and indeed they kept it on hold till they were sure the second batch is ok.
The next batch they said wouldn't have the connection problem anymore and next Monday I can exchange my TF701 for a new combo again.
I hope ASUS is right!!
The problem is in dock or in tablet or in both?
HaPe000 said:
The problem is in dock or in tablet or in both?
Click to expand...
Click to collapse
It is the combination of the 2.
Tablet alone is perfect, and keyboard works perect when connection is OK.
Update?
Hi,
I have been tracking the progress on the docking problems with the TF701.
i am about to order one from Tabletcenter but i wonder if there is an update available.
Can anyone confirm that the new batch does not have the docking isseus?
thanks in advance!
cvesch said:
Hi,
I have been tracking the progress on the docking problems with the TF701.
i am about to order one from Tabletcenter but i wonder if there is an update available.
Can anyone confirm that the new batch does not have the docking isseus?
thanks in advance!
Click to expand...
Click to collapse
There is only 1 report from a user in the US stating that the flex is nearly gone with builddate 2013.11.
Tabletcenter in Holland have no stock till probably after Christmas, hopefully with build date 2013.11 or later.
Snah001 said:
There is only 1 report from a user in the US stating that the flex is nearly gone with builddate 2013.11.
Tabletcenter in Holland have no stock till probably after Christmas, hopefully with build date 2013.11 or later.
Click to expand...
Click to collapse
I just had email contact with Coolblue and they confirmed that any device delivered from this date will be from the new batch they recently recieved. I have no idea what the Build date is, but assume it will be 2013/11 or later.
I am going to order one and see what happens.
Will keep you updated.
cvesch said:
I just had email contact with Coolblue and they confirmed that any device delivered from this date will be from the new batch they recently recieved. I have no idea what the Build date is, but assume it will be 2013/11 or later.
I am going to order one and see what happens.
Will keep you updated.
Click to expand...
Click to collapse
When they come in I will swap this one and get my 5th TF701......
ok, got my tablet today and so far i haven't noticed the docking issue.
How do i check the batch build date?
cvesch said:
ok, got my tablet today and so far i haven't noticed the docking issue.
How do i check the batch build date?
Click to expand...
Click to collapse
It is on the box, something like 2013.11
Please report back about the amount of flex when docked too
Sent from my superfast Asus Infinity TF701with Dock
Snah001 said:
It is on the box, something like 2013.11
Please report back about the amount of flex when docked too
Sent from my superfast Asus Infinity TF701with Dock
Click to expand...
Click to collapse
Date is 2013.10
Flex is more then the tf101 but I have no reference to compare with other 701's.
So far I do I like the tab and i've tried moving the tab while docked but have not seen any dc's so far.
Will be using the tablet a lot so if I do get issue's, I'll report back right away.
Same experience for me, I'm using it for several weeks on a daily basis now, no issues so far.
cvesch said:
Date is 2013.10
Flex is more then the tf101 but I have no reference to compare with other 701's.
So far I do I like the tab and i've tried moving the tab while docked but have not seen any dc's so far.
Will be using the tablet a lot so if I do get issue's, I'll report back right away.
Click to expand...
Click to collapse
Well it is from the batch that is called by Asus as faulty.
SBdags had the same production month and send his one back because of the amount of flex.
In Poland, many stores has stopped selling this product
howdy peeps,
I live in Canada and I just received my dock that I purchased from bestdirect.ca. As I opened the box right away I had a bad feeling as the date on the box said 2013.10 (supposedly defective models). it had the usual loose hinge and connection loss upon movement issues . Now, bestdirect.ca has a 15 day return for full refund (customer satisfaction or w.e) policy. What do you guys think I should do? Send for refund? replace with bestdirect? send to asus? What is the best approach for this? Im fairly new to RMA returning procces so I need some advice here. Also, Has anyone received dock with supposedly fixed models? has anyone received the 2013.11 and 2013.12 docks? If so, has the issues actually been fixed? please let us know. thanks for any help!
I would recommend a swap for one that is from batch 2013.11 or later.
When that is not possible then send it back and get money returned.
Then order one later that has proven no problems.
Sent from my superfast Asus Infinity TF701with Dock
zabih107 said:
howdy peeps,
I live in Canada and I just received my dock that I purchased from bestdirect.ca. As I opened the box right away I had a bad feeling as the date on the box said 2013.10 (supposedly defective models). it had the usual loose hinge and connection loss upon movement issues . Now, bestdirect.ca has a 15 day return for full refund (customer satisfaction or w.e) policy. What do you guys think I should do? Send for refund? replace with bestdirect? send to asus? What is the best approach for this? Im fairly new to RMA returning procces so I need some advice here. Also, Has anyone received dock with supposedly fixed models? has anyone received the 2013.11 and 2013.12 docks? If so, has the issues actually been fixed? please let us know. thanks for any help!
Click to expand...
Click to collapse
Personally, I'm waiting until we get verification that working docks are being produced, sold, and received by users before I order another one. Mine had problems and I sent it back to Amazon for a refund the very next day.
Aaroneious said:
Personally, I'm waiting until we get verification that working docks are being produced, sold, and received by users before I order another one. Mine had problems and I sent it back to Amazon for a refund the very next day.
Click to expand...
Click to collapse
Yeah, this seems like the best option. Bail out until there's a verified solution. Prices will only go down over time, anyway.
k then that seems to be the way to go. i will ask for the supposedly fixed batch docks, if they cant fulfill that then i will take refund and hold untill confirmed fixed units arrive. Although im still interested to know if anyone has the 2013.11 or 2013.12 batch dock, and if they has fixed the issue in that. other than that, thnx for all the help guys :good:
zabih107 said:
k then that seems to be the way to go. i will ask for the supposedly fixed batch docks, if they cant fulfill that then i will take refund and hold until confirmed fixed units arrive. Although im still interested to know if anyone has the 2013.11 or 2013.12 batch dock, and if they has fixed the issue in that. other than that, thanx for all the help guys :good:
Click to expand...
Click to collapse
I have a 2013/09 and it has no issues a bit of movement but it has never lost connectivity
for those that say it will eventually break then fine let it as long as it happens in warranty at least then i will get a replaced dock likely that may not have these issues but i doubt much would change.
till then i`m happily using my tablet with no issues besides asus jp untimely release of 4.3 or better.
still waiting and confirmed not rolling out yet. in fact when speaking to asus about it they didn`t even know if a update was in the works typical call center shenanigans.
See thats what i hate and really cant stand: the wiggling. its absolutely anoyying. i want it to be firm and sturdy with no movement at all, so as though it feels like a mini laptop. i also dont like the click buttons on the track pad. very stiff and hard to press. dammit asus....
Sent from my K00C using Tapatalk 4
zabih107 said:
See thats what i hate and really cant stand: the wiggling. its absolutely anoyying. i want it to be firm and sturdy with no movement at all, so as though it feels like a mini laptop. i also dont like the click buttons on the track pad. very stiff and hard to press. dammit asus....
Sent from my K00C using Tapatalk 4
Click to expand...
Click to collapse
Well I hope that from builddate 2013.11 the flexing is much less.
But the quality of the dock can't compare with the quality of the TF700 dock. That was so much better. Sad but I rather pay Euro 50,- more for good quality then what they did now.
I've seen posts that newer builds of the keyboard dock would have the connection issues fixed. Has anyone gotten one of these " 2013.11" or later newer build keyboard docks and can confirm it actually has the issues resolved? I'd really like to get the keyboard dock for my tablet, but don't want to deal with the issues of the broken keyboard dock.
So has anyone actually gotten a working keyboard dock from a newer batch?
Thanks!
My friend is getting one for Christmas. Unfortunately that means you'll have to wait until then to get confirmation from me.
Sent from my GT-I9505G using xda app-developers app
I've had two docks now. I got the replacement on December 2. It's funny because I never had a problem with disconnection until I went to write a response to you OP. I can tell you that the second one seemed put together far better than the first, but it still has A LOT of wiggle room in it. It does not dock like the TF201 did. It has no support on the front. That is nice if you use a screen protector like I do, but like I said, it does have issues.
The primary reason I buy these tablets is because of the dock. I really hope Asus does the right thing here. I hated my tf201 because of the extreme lag caused by the i/o controller or whatever, and now this. Kind of a drag.
Sent from my K00C using Tapatalk 4
lortay78 said:
I've had two docks now. I got the replacement on December 2. It's funny because I never had a problem with disconnection until I went to write a response to you OP. I can tell you that the second one seemed put together far better than the first, but it still has A LOT of wiggle room in it. It does not dock like the TF201 did. It has no support on the front. That is nice if you use a screen protector like I do, but like I said, it does have issues.
The primary reason I buy these tablets is because of the dock. I really hope Asus does the right thing here. I hated my tf201 because of the extreme lag caused by the i/o controller or whatever, and now this. Kind of a drag.
Sent from my K00C using Tapatalk 4
Click to expand...
Click to collapse
Was the "build date" number different on the packaging when you got the replacement?
I agree, the primary reason I got this tablet was the real keyboard dock for it. Seemed like a much better solution than the generic bluetooth keyboard docks I see on the internet. It's funny...always heard about the IO issues with this series of tablets...but dock always seemed to be really solid. The one time I actually go buy one...the IO issues are fixed, but the dock is now having issues.
On the transformerforum someone got a tablet with dock with production date 2013.11.
He reports that the flex is nearly absent and it connects more firmly.
Also the connection problem didn't popup.
Good news but now waiting for more people with the same experience.
Sent from my superfast Asus Infinity TF701with Dock
Snah001 said:
On the transformerforum someone got a tablet with dock with production date 2013.11.
He reports that the flex is nearly absent and it connects more firmly.
Also the connection problem didn't popup.
Good news but now waiting for more people with the same experience.
Sent from my superfast Asus Infinity TF701with Dock
Click to expand...
Click to collapse
Mine is on the way back to Asus so let's see what comes back :fingers-crossed:
If anybody does get a hold of this new keyboard please post where you bought it from. Thanks
Sent from my K00C using XDA Premium HD app waiting patiently for this keyboard fix.
Sorry if dumb question, but how can i check my dock build date?
thanks
Taufik15 said:
Sorry if dumb question, but how can i check my dock build date?
thanks
Click to expand...
Click to collapse
Date is on the box where it came in.
Sent from my superfast Asus Infinity TF701with Dock
I received my 6th keyboard a few days ago from Amazon. I was happy to see I finally got one with a manufacture date of 11/2013. I immediately inserted an SD card and tried moving the viewing angled. I did not see the SD card disconnecting and reconnecting so was hopeful.
Last night I noticed that the dock was not charging the tablet. I had to disconnect and replace the tablet in the dock 5 or 6 times before the widget showed the tablet charging.
This morning I tried viewing a video file on the external SD card in the dock. Changing the viewing and repeatedly caused loss of the data connection and the video player to crash.
Fail :crying:
I had the TF101 since it came out and was happy and had none of these problems. I now have had 2 of the tablets and 6 of the docks. I really want the TF701 to work for me but think I need to give up on this device find another option. I might try replacing dock or both dock and tablet again just because I want the tablet/dock combo and I am stubborn.
I got message that Tabletcenter had the TF701 in stock again and I could get a swap.
In the store they showed me the newest batch and it was 2013.10 so now I said keep it buddy and give money back.
So for now no TF701 anymore till it is proven that the problems are solved.
Using the TF700 again.:crying:
Snah001 said:
I got message that Tabletcenter had the TF701 in stock again and I could get a swap.
In the store they showed me the newest batch and it was 2013.10 so now I said keep it buddy and give money back.
So for now no TF701 anymore till it is proven that the problems are solved.
Using the TF700 again.:crying:
Click to expand...
Click to collapse
I certainly would not accept a dock with October manufacture date. You did the smart thing.
@marcmarshall - how was the flex in the 2013.11 build compared to your previous dock versions?
mashed_ash said:
@marcmarshall - how was the flex in the 2013.11 build compared to your previous dock versions?
Click to expand...
Click to collapse
Not sure what you mean by flex but I have not noticed any obvious slop in the connection on any of them. I really went by performance and did not check closely for that though. I did have to replace a dock with my original TF101 and I learned back then that you want to hear two crisp snaps as the connectors on both sides lock into place. I have been having trouble getting that and even when I do I still get problems. The connection right now feels tight with no obvious slop but I just did another swivel test as I am writing this and the SD card disconnected and reconnected causing a video to crash.
marcmarshall said:
Not sure what you mean by flex but I have not noticed any obvious slop in the connection on any of them.
Click to expand...
Click to collapse
This is what I mean:
http://youtu.be/Nj0Hqeb1Mxk
The 11/2013 dock I have now had that kind of flex. I never thought that would effect the connection but maybe it does.
mashed_ash said:
This is what I mean:
http://youtu.be/Nj0Hqeb1Mxk
Click to expand...
Click to collapse
marcmarshall said:
The 11/2013 dock I have now had that kind of flex. I never thought that would effect the connection but maybe it does.
Click to expand...
Click to collapse
If my repaired dock has that flex I'll be happy - my 2013/10 was far worse than that.
sbdags said:
If my repaired dock has that flex I'll be happy - my 2013/10 was far worse than that.
Click to expand...
Click to collapse
My 2013.10 from ebuyer is similar to the YouTube video. Also I've had no disconnections so far
Guess there is no need for me to do a RMA for the moment.
mashed_ash said:
My 2013.10 from ebuyer is similar to the YouTube video. Also I've had no disconnections so far
Guess there is no need for me to do a RMA for the moment.
Click to expand...
Click to collapse
My TF701 (2013.10) from eBuyer does have flex, but no disconnects as of yet. I've tried various angles.
My guess is that the flex could be to stop the few reported instances of cracked glass (previous generation Transformer Pads).
mashed_ash said:
This is what I mean:
http://youtu.be/Nj0Hqeb1Mxk
Click to expand...
Click to collapse
My TF700 has about that much flex and it doesn't loose any connection with the dock. Maybe the TF701 connection issues arenot completey caused by this flex?
User bdsunb on transformerforums.com has received a 2014.04 dated TF701T dock, which he says has no wobble at all (although this is his first TF701 and dock so hasn't got anything to compare it with). See http://www.transformerforums.com/fo...cussion/39673-problems-dock-8.html#post318402
Has anyone here seen this dock?
pelago said:
User bdsunb on transformerforums.com has received a 2014.04 dated TF701T dock, which he says has no wobble at all (although this is his first TF701 and dock so hasn't got anything to compare it with). See.....]
Has anyone here seen this dock?
Click to expand...
Click to collapse
I have the 2014.04 dock and it has no wobble, clicks in tight and no disconnect issues at all. I got it from B&H, New Egg and Tiger Direct are still selling the 2013.10 units.
That's very encouraging to hear, as I've been dithering whether to buy a TF701 and dock combo for some months.
Does anyone know if it's possible to tell the date of a dock by looking at the dock itself, rather than the box it comes in? Here in the UK the tablet and dock are only sold as a bundle, and I'm worried that, even if the date on the box says 2014.04, that might just be the date that they put the two items in the box, and the dock itself could still be old stock.
pelago said:
That's very encouraging to hear, as I've been dithering whether to buy a TF701 and dock combo for some months.
Does anyone know if it's possible to tell the date of a dock by looking at the dock itself, rather than the box it comes in? Here in the UK the tablet and dock are only sold as a bundle, and I'm worried that, even if the date on the box says 2014.04, that might just be the date that they put the two items in the box, and the dock itself could still be old stock.
Click to expand...
Click to collapse
It's fine. Mine too was purchased in the UK and the box has two stickers (for both the dock and the tablet). Mine in this case was 2013.11...
I just ordered a dock yesterday and requested one with a 2014.04 build date. I'll report back when I receive it.
Any updates?
tom_mai78101 said:
Any updates?
Click to expand...
Click to collapse
I just received one from Amazon. It's a little difficult to get the tablet to fit in firmly but once it does, it stays in place. Only issue I'm running into is that the dock starts charging the tablet when the tablet is less than 90 percent charge. I had the Prime and the Infinity and those didn't begin charging until the tablet reached 70 percent. Is there any way to adjust this or is anyone else dealing with this issue?
jr2424 said:
I just received one from Amazon. It's a little difficult to get the tablet to fit in firmly but once it does, it stays in place. Only issue I'm running into is that the dock starts charging the tablet when the tablet is less than 90 percent charge. I had the Prime and the Infinity and those didn't begin charging until the tablet reached 70 percent. Is there any way to adjust this or is anyone else dealing with this issue?
Click to expand...
Click to collapse
I am pretty sure there is no way to adjust this but I am just curious as to why it would matter?
Part of the purpose of the dock is to recharge the tablet, as long as it does this why does it matter when?
Sleeepy2 said:
I am pretty sure there is no way to adjust this but I am just curious as to why it would matter?
Part of the purpose of the dock is to recharge the tablet, as long as it does this why does it matter when?
Click to expand...
Click to collapse
Good point. Maybe I'm just used to it taking place closer to the 70 percent stage, which allows the dock to hold on to its battery for a longer period. I find that the dock drains much faster this way, which I'm not toally sure if that affects the battery's long-term life.
---------- Post added at 05:32 PM ---------- Previous post was at 05:22 PM ----------
For those who are interested, I got this version of the dock from Amazon seller Galactics. Other than charging the tablet once it hits 90 percent, I've had no issues with it so far.
jr2424 said:
For those who are interested, I got this version of the dock from Amazon seller Galactics. Other than charging the tablet once it hits 90 percent, I've had no issues with it so far.
Click to expand...
Click to collapse
Is it a 2014.04 dock?
Yep. Got it on Wednesday.
Sent from my SM-N900P using Tapatalk
mr.fast said:
Mine too was purchased in the UK and the box has two stickers (for both the dock and the tablet).
Click to expand...
Click to collapse
I've just bought a tablet/dock combo from Amazon UK and for me the outer box only has one sticker on it, with one date.
Unfortunately, it's date 2014.01, so I've decided to return it to Amazon unopened (still sealed), with reason "Incompatible or not useful for intended purpose". It might be fine, but I don't want to risk it - they can sell it to someone else who can give it a go!
I have the 2014.01 and had no problems yet , working smoothly. Only problem yet was a flash when using touchpad after long time.
Sent from my K00C using XDA Premium 4 mobile app
It's the Fourth of July weekend! I'm wondering and hoping there is a dock out there with a price reduction courtesy of a promo. Wishing. Hoping.
i am ytrying to update the dock but it doesnt upgrade, keep saying try again
anyone know where i can get this file seprrately and manually install
Three weeks ago, I bought from ncix Toronto - Dock 10.2013 - everything is OK - updating firmware,battery charging , plug-in to display ...
I just got the 2014.04 dock. When I first plugged it in, it said it was updating firmware on the dock and then it said it failed updating. Now every time I turn it on, it doesn't try updating again :/ how would I be able to try updating it again?
Also, when the tablet is connected to the dock and draining power from the dock, the dock makes these small tick sounds. I don't know why I would be hearing that though. When I have the dock disconnected and charging, it doesn't make that sound. When they are both connected and charging through the 30 pin charger the dock doesn't make that sound. I really hope I don't have to return it
Sent from my SCH-I545 using Tapatalk 2
take it back quick as you can for a swap over or refund and buy something else
it`s a trap
malos1984 said:
take it back quick as you can for a swap over or refund and buy something else
it`s a trap
Click to expand...
Click to collapse
But aren't the 2014.04 all fixed now of the docking issues? I also found dock connecting problems, which I thought was previously fixed. I contacted the seller and am getting a replacement sent out to me. Why would it still be having issues?
Sent from my SCH-I545 using Tapatalk 2
2 people are not enough opinions to say its fixed
Its not and those that say it is are lucky or satisfied with an unsatisfactory product.
Anyway good luck on the next i hope it works good
If not refund asap and move on.
I had mine close to a year and 4 times repair over 6months with them and still faulty.
I've had a strange bug since I got the phone that I'm wondering if anyone else has seen (don't think it is hardware).
I can reproduce it every morning after I wake up. Conditions are as follows:
Phone is on the clock daydream while charging. I use Sleep As Android as my alarm. Every morning when my alarm is going off and I reach for my phone half of the screen is not working and or black.
I just had a recurrence of this in the xda app after I lost wifi connection and was exciting a thread (pressing the back button) during the handoff to LTE. Easy fix is to just hit the power button to turn the screen off then turn it back on. Works right away.
Anyone seen or read about anything similar?
Thanks!
I made a post earlier about screen touch issues and this is one of mine as well. I can't reproduce it like you can but the right half of the screen just drops off to touch.
Have you seen the half (or third) of the screen go completely black? Seriously Wtf. I've only had it happen probably 4 times.... Comes back on immediately and worms as expected if I press the power button twice.
EmperorX said:
Have you seen the half (or third) of the screen go completely black? Seriously Wtf. I've only had it happen probably 4 times.... Comes back on immediately and worms as expected if I press the power button twice.
Click to expand...
Click to collapse
Sounds like you have the ATT model which was recalled for that very reason.
http://www.droid-life.com/2014/11/2...p-nexus-6-inventory-back-due-to-software-bug/
hsj1906 said:
Sounds like you have the ATT model which was recalled for that very reason.
http://www.droid-life.com/2014/11/2...p-nexus-6-inventory-back-due-to-software-bug/
Click to expand...
Click to collapse
Picked it up from tmobile on Wed morning.
Also, those issues seem different from what I read.. Screen is *completely* black and they get stuck. Mine works fine 100% except when I wake up with the prior conditions (over night, phone is on clock daydream, dimmed and I am woke up with Sleep As Android alarm). It has only happened once in any other circumstance. Also, my phone updated to LRX21O upon first boot.
At this point I can't tell if it is software or hardware... Not sure how tmobile handles this as I bought directly from them (no insurance as of yet) or if I go straight to Motorola?
I just wish I could conclusively rule out a hardware issue.
I'm having a similar issue. It seems to definitely be intermittent though. Also, I've only experienced it when my phone is in landscape mode. It goes back to normal when I flip it to portrait mode.
Did you ever find anything else out about the issue OP?
trustinhate said:
I'm having a similar issue. It seems to definitely be intermittent though. Also, I've only experienced it when my phone is in landscape mode. It goes back to normal when I flip it to portrait mode.
Did you ever find anything else out about the issue OP?
Click to expand...
Click to collapse
Nothing other than what is in here. Still happens to me, though much less frequently. Hoping the 5.1 update rumored for Feb solves some of the quirks.
I honestly think this is a hardware issue of some sort. I had my original Nexus 6 for weeks and throughout heavy usage, I never had any issues. The first day I received a replacement device from Google, half of my screen would freeze/go black when in landscape watching videos, playing games, and sometimes even browsing the web. This was with 100% stock ROM and kernel without root (which rules out that being an issue). I tried reflashing the stock image and the issue still persists.
I contacted the GPS customer service last night and ordered another replacement device. This is issue is certainly specific to this phone, my first device was used heavily and this never happened even once.
I am convinced it is hardware as well.
I am experiencing the same issue with my phone and opened a ticket with Google yesterday and I want mine replaced. It's not just the Nexus 6 that's suffering from this as some Droid Turbo users are experiencing it as well.
lianw said:
I am convinced it is hardware as well.
I am experiencing the same issue with my phone and opened a ticket with Google yesterday and I want mine replaced. It's not just the Nexus 6 that's suffering from this as some Droid Turbo users are experiencing it as well.
Click to expand...
Click to collapse
Same thing here. Tmobile 64 GB nexus 6. Bought mine from T Mobile, but they don't have a replacement to send me, so I contacted Motorola, and they sent me a new one that arrives tomorrow. I hope the same thing doesn't happen with this one.
Sent from my Nexus 6 using XDA Free mobile app
Look on the positive side of things, 50% less battery drain due to screen usage...
I still think this is, in my case, specifically software. Other people have reported different issues that are most likely hardware, don't think mine is. Also it has only happened two or three times in the past month, seems to with screen on and rotation occurring at the same time, though I can't confirm or repro reliably.
Well, just had my replacement processed over the phone. Only potential issue is that they said it may be a refurbished device. Anyone know how/if there is a way to tell??
I am not sure if this is somehow related-but my first Nexus 6 I got from t-mobile was working fine and on the second day of owning it the touch screen stopped working! I mean it won't register any touch whatsoever! The phone was just charging and I just used it like 30min ago....tried rebooting, resetting-nothing helped-went to a t-mobile store and replaced with a new one. The second one works...for now. The strange part is that they were no issues-it worked flawlessly and all of a sudden just stopped responding to touch.
I have never experienced issues like this with any smartphone in my life-I have owned android smartphones ever since the G1 was released...
Sleeepy2 said:
Well, just had my replacement processed over the phone. Only potential issue is that they said it may be a refurbished device. Anyone know how/if there is a way to tell??
Click to expand...
Click to collapse
T mobile didn't have any available devices to send me, so I contacted Moto. Moto sent me a brand new phone.Build date is December 16th. So far no problems, but I just got it today. I'll report back if anything goes wrong.
Sent from my Nexus 6 using XDA Free mobile app
NastyNeil said:
T mobile didn't have any available devices to send me, so I contacted Moto. Moto sent me a brand new phone.Build date is December 16th. So far no problems, but I just got it today. I'll report back if anything goes wrong.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Where do you see the Build date?
Sleeepy2 said:
Where do you see the Build date?
Click to expand...
Click to collapse
On the box. Under the barcodes.
Sent from my Nexus 6 using XDA Free mobile app
NastyNeil said:
On the box. Under the barcodes.
Sent from my Nexus 6 using XDA Free mobile app
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Thanx :good:
NastyNeil said:
On the box. Under the barcodes.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Can you post a picture of where? I don't see any dates listed on the box.
On the bottom right just before SeQ#
But a better way to check is to boot into the bootloader/fastboot hit valume down until you see barcode then push power.
For me the date it shows is 1 day before the date on the box. The box says 2014-11-16 bootloader says 2014-11-15.