Data issues - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

About 2 days ago Cox and Facebook wouldn't work. This morning play store wouldn't load and neither would coc. Everything works on wifi though could this be caused by throttling as I'm on unlimited with 4 gigs used or does this sound like something else. I've already done a factory reset and problem still persist. Thanks for the help
Sent from my SAMSUNG-SM-N900A using Tapatalk

Expydude said:
About 2 days ago Cox and Facebook wouldn't work. This morning play store wouldn't load and neither would coc. Everything works on wifi though could this be caused by throttling as I'm on unlimited with 4 gigs used or does this sound like something else. I've already done a factory reset and problem still persist. Thanks for the help
Sent from my SAMSUNG-SM-N900A using Tapatalk
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Well for your first problem they have a little blue pill for that.
For all the other issues have you checked your APN settings? If you have and they are correct, then you need to call your carrier because that's on their end.

Related

Is there any known issue with chrome 2 phone and cyanogen?

Wow kind of glad I wasnt the only one with this issue. How to we tell Cyan?
Well, that.
Mine hasn't worked for quite a while now, and I always have my gapps updated. It just keeps crashing every time I try to send any linkto my phone.
Sent from my Nexus One using XDA App
Not having much success with it either... Message says sent to phone, but my phone never responds.
Used to work perfectly, so I don't think it CM in general, but maybe the more recent builds?
Sent from my Nexus One using XDA App
Its wierd with this issue, sometimes it works(since loading cm6 rc1 it works...sorta) sometimes it doesnt or just takes a while to receive. Im not a tech genius by any means so i dont know for sure why it happens but the issue is present.
Are you guys in an area with bad reception? Mine works instantly.
doesn't work for me either.
on a separate note, I hate the chrome to phone browser extension because it doesn't remember login credentials
+1 It's really badly implemented. It's often more effective to send the link via email...
Sent from my Nexus One using XDA App
Works fine here on CM6.1
Sent from my Nexus One using XDA App
Force closes every time i try and send something. But i found if i get it to send the notification, rather than automatically launch, the notification stays and is still usable.
I found a fix/workaround. Try assigning a notification sound (you don't actually have to turn notification sounds on). Once I did that, the crashing stopped. It works even with auto launch enabled.
i just cleared Chrome to Phone data and re-connected with my account, and all is well
crachel said:
i just cleared Chrome to Phone data and re-connected with my account, and all is well
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I tried this, and it worked for me too. Thanks!

Market after root

Any app I try to download is telling me I require wifi. Anyone have any ideas what's going on? I'm kinda kicking myself for rooting now.
Sent from my DROID BIONIC using Tapatalk
hmm my apps are working .. can you give an example of an app? i will give it a try..
Movies app is just 1 of many.
Sent from my DROID BIONIC using Tapatalk
Right after rooting I tried downloading "QuickPic" and it did nothing. It said downloading app but it just did nothing. After I rebooted it started up again. Just a fluke maybe? Seems okay now.
EDIT: Tried downloading something simple like "Target" app. It froze up again for a couple seconds, started downloading at 5kbps and they shot up to complete. Laggy for sure.
hmm i am installed just fine in 4g areas... i did notice it seemed slow in a 3g area though...
just downloaded movies without issue.. rebooted and still there... are you in a 4g area? decent signal strength? otherwise i am out of ideas...
I'm in a pretty solid 4G area. Can I factory reset while rooted? I read that someone has done it.
Sent from my DROID BIONIC using Tapatalk
i had to do a factory reset root was still there and it solved my contact problem i created
Just rooted
Just rooted, downloads and installs fine from the apps market with both wifi or 4g.
Factory reset corrected the problem.
I just completed the Root'ing of my mobile. At first I tried getting on to the Market and using the browser, but couldn't get a internet connection. I powered down the Bionic and then turned it back on. Everything worked like a charm after that.

Error 927 on play store

I was installing apps on my tablet via wifi. Everything was going fine then I started getting download failed error 927. So I disabled wifi on my Note 3 to eliminate the lan being the cause. After starting the mobile data connection I tried to update some apps on my note 3 and I am getting the error in it now. Tablet isn't an issue as I can wipe It easily. My note 3 on the other hand is different. I have tried clearing my cache. I also followed others instructions and uninstalled the play store update and wiped the data. I even changed my Google password. None of it seems to be working anything else I can do other than a factory reset.
Sent from my SAMSUNG-SM-N900A using Tapatalk
Google play is having troubles lately just keep trying to download it will work
Sent from my SM-N9005 using Tapatalk
You are correct it started working for me. Glad it was something on their end instead of mine.
Sent from my SAMSUNG-SM-N900A using Tapatalk

[Q] YouTube - "Connection to Server Lost"

So I know this has been an issue for others in the past, but everything I've tried hasn't seemed to work. Every time I load up a video on Youtube, it seems like it's about to start but then says "Connection to Server Lost. Tap to Try again". This only happens when I'm not on WiFi though. I've tried restarting the phone, uninstalling all updates, clearing app data and cache, and none of that seems to work. I also don't have an AdBlocker so I know that isn't the issue. Everything else works when I'm not on WiFi though.
Any solutions? I would greatly appreciate it.
I apologize for the bump but is no one else experiencing this issue? My friend also had it happen to him after updating to the most recent OTA. So far it hasn't seemed to be fixed.
Had it happen before update but haven't tested since update. Will check it out tomorrow when I'm out. Service where I live is terrible so can't really test now.
Sent from my 831C using xda app-developers app
Edit.. just tested and YouTube is working fine. But that's after a data and system wipe from flashing new firmware and whatnot
ronniemayo said:
Had it happen before update but haven't tested since update. Will check it out tomorrow when I'm out. Service where I live is terrible so can't really test now.
Sent from my 831C using xda app-developers app
Edit.. just tested and YouTube is working fine. But that's after a data and system wipe from flashing new firmware and whatnot
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Hmm, alright. I'll probably need to know if others that are on stock and running the latest firmware are running into the same issue. Because it seems likely that the update is the reason.
I'm stock rooted running the latest firmware and my YouTube seems to be working fine on both wifi and 3g. No issues so far and I've watched quite a few videos the last couple of days. I'll let you know if anything changes though.
Okay well I'm getting extremely annoyed here. The problem temporarily resolved itself for a few days but now it's back and now I can't even watch youtube videos on any Internet browser. It just says "sorry. This video cannot be played." it's clear this isn't an app issue, but what the heck is causing this? I should be able to watch a damn youtube video.
Sent from my 831C using XDA Premium 4 mobile app
you not work on cellular data
Im also having the same problem. I thinking I might try master reset.
bigmo89 said:
Im also having the same problem. I thinking I might try master reset.
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At this point, I'm assuming it has to do with the combination of Sprint's towers and the latest update (since that's when it began to happen). If you do factory reset your phone, please tell me if it begins to work for you.
Youtube
I just did the full reset and still doesnt work. I think your right, it must be the update
|| Acer || said:
At this point, I'm assuming it has to do with the combination of Sprint's towers and the latest update (since that's when it began to happen). If you do factory reset your phone, please tell me if it begins to work for you.
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any progress with the youtube
I kinda got it working. Videos will only play when i have the network more on cdma which is kinda bogus.
bigmo89 said:
any progress with the youtube
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Sadly no. It's so strange though, sometimes I can see the video as if it knows it should be loading the video, but then decides to give me an error one second before it actually starts. It's almost like it's being blocked.
Haven't been able to get mine to work with CDMA only, either.
I have tried everything and never managed to get a video to load, ever, while not on WiFi since I got my M8.
|| Acer || said:
It's almost like it's being blocked.
Haven't been able to get mine to work with CDMA only, either.
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I honestly believe it is Sprint's doing, since I remember the videos being unwatchably bad quality back on my stock EVO 3D, if they would load at all, but after rooting it and removing the sprint proxy that suddenly cleared up, both the glitchy nature and quality. Probably use some kind of broken proxy to reduce bandwidth used by Youtube.
bigmo89 said:
any progress with the youtube
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It has been happening with my phone as well. Works occasionally, but it's not just youtube, it's pandora, podcats, and even wshh. The problem has been going on since the update. I did speak with someone at Sprint and it was the usual "turn this off, turn that on, enter this." It worked but than went out again. Phone is brand new and 13 days old. Hope somebody can figure this out before i exchange it.
jayEm773 said:
It has been happening with my phone as well. Works occasionally, but it's not just youtube, it's pandora, podcats, and even wshh. The problem has been going on since the update. I did speak with someone at Sprint and it was the usual "turn this off, turn that on, enter this." It worked but than went out again. Phone is brand new and 13 days old. Hope somebody can figure this out before i exchange it.
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Well at the moment, it's working for me again. Whether or not it'll stay fixed remains to be determined...
Sent from my HTC One M8
started working here also not sure what it was though

Apple Music Crash

Installed Apple Music and it has been working fine since launch until recently. At launch it will just crash in about a second. I've tried clearing cache and data, reinstalled, and rebooted the phone to no success.
Anyone else has/had any issues with this?
neolionhart said:
Installed Apple Music and it has been working fine since launch until recently. At launch it will just crash in about a second. I've tried clearing cache and data, reinstalled, and rebooted the phone to no success.
Anyone else has/had any issues with this?
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It's working ok for me so might be a firmware issue on the phone
lisnalee said:
It's working ok for me so might be a firmware issue on the phone
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Thanks for the reply. My device is CLT-L09 UK model on EE and it's been the same firmware since launch with no updates. Like I said, it was working fine up until recently.
neolionhart said:
Thanks for the reply. My device is CLT-L09 UK model on EE and it's been the same firmware since launch with no updates. Like I said, it was working fine up until recently.
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Exact same setup for me so that's not much help for you unfortunately!
neolionhart said:
Installed Apple Music and it has been working fine since launch until recently. At launch it will just crash in about a second. I've tried clearing cache and data, reinstalled, and rebooted the phone to no success.
Anyone else has/had any issues with this?
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Click to collapse
I have the exact same problem. Switched from an iPhone to Huawei P20 Pro. Apple Music was fine for a week and since yesterday it keeps crashing. Installed old version APKs, tried cleaning everything, even resetting the phone to factory settings although there were no firmware updates. Literally tried everything and no luck.
And that's just one of the issues I am having. Some SMS messages won't show up in the default messaging app, notifications won't show on lockscreen. Some strange OS hiccups happening all the time. The whole office here tried to enable the notification content on the lockscreen - we know where the option is - but it just doesn't work. The SMS isssue is beyond Huawei support and carrier support. And hey, we are phone reviewers, we know stuff FFS...
Anyway, joining the wagon with Apple Music crashing and hoping for some resolution.
Me too, signed up to a free 3 months a few days ago. Working well yesterday, since this morning I can't open the app.
I've uninstalled/reinstalled, cleared cache/data and nothing. EE handset too. Although didn't use the 6 months free offer from EE. I'll use that when my 3 month one expires.
Sent from my CLT-L09 using Tapatalk
Out of interest, if your having the apple music crash, do you also have the issue with Google maps? I have both! Starting to wonder if the problems are linked and I need to go for a replacement handset.
Sent from my CLT-L09 using Tapatalk
I don't have other apps crashing, just Apple Music. Used Google Maps this morning.
Also I used AM on lots of Android devices, this is the first one where it completely stopped working.
I'm using the EE 6 MTH trial and both apple music and Google maps are still working fine for me.
It could be a simple phone setting or another app conflicting with it.
lisnalee said:
I'm using the EE 6 MTH trial and both apple music and Google maps are still working fine for me.
It could be a simple phone setting or another app conflicting with it.
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It could, but nothing is fixed even after factory reset. It just happened in a slow day with no new installed apps or updates (I have just 8 apps anyway). Tried everything already. It's like it's an hardware issue...
eomero said:
It could, but nothing is fixed even after factory reset. It just happened in a slow day with no new installed apps or updates (I have just 8 apps anyway). Tried everything already. It's like it's an hardware issue...
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Be worth checking with others and compare apps to see if it's that.
I installed an app similar to geekbench and it's stopped my pixel XL from switching on with the power button, i had to hard reset it to bootloader menu every time to get it going. Took some head scratching to narrow it down. Once app removed the phone was as good as new again
lisnalee said:
Be worth checking with others and compare apps to see if it's that.
I installed an app similar to geekbench and it's stopped my pixel XL from switching on with the power button, i had to hard reset it to bootloader menu every time to get it going. Took some head scratching to narrow it down. Once app removed the phone was as good as new again
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Yes. Although on a fresh install - I just download AM and that's it - it keeps doing it. I am now thinking of some carrier+phone related issue and will try by downgrading the carrier services, or switching SIMs...
eomero said:
Yes. Although on a fresh install - I just download AM and that's it - it keeps doing it. I am now thinking of some carrier+phone related issue and will try by downgrading the carrier services, or switching SIMs...
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Try going to settings, battery, app launch and set am to manual. Clear the cache etc and see if it helps. That's what mine is set to
It's a problem with Google play services. If you uninstall, then update again it will work again.
You're right, thank you. Just cleared data from Google play services and it's working again!
Sent from my CLT-L09 using Tapatalk
Kerchant said:
It's a problem with Google play services. If you uninstall, then update again it will work again.
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Thanks!!! Fixed it.
Happened again yesterday. Google play services issue again but wiping data means I have to set up Google pay from scratch every time. Quite annoying.
Sent from my CLT-L09 using Tapatalk
I've started having this problem now as well, so somethings not right.
Had the same issue. Deleted Google Play Services data and cache and it worked again.
hkoornhof said:
Had the same issue. Deleted Google Play Services data and cache and it worked again.
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Yea, that fixed it for me yesterday. It's only temporary though - started crashing again today.

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