[Q] Mobile data keeps disconnecting - One (M7) Q&A, Help & Troubleshooting

Hi,
Recently the mobile data on my HTC One WWE has stopped working. When it is switched on from the status bar, it stays on for a couple of seconds and disconnects straight away.
Rebooting, reinstalling ROM and new radio hasn't solved the issue.
I am running Android Revolution 53.0 (new version for today), 4.19.401.11, 4.4.2
Thanks very much - I need a solution, I can't live without mobile data!

shmuxel said:
Hi,
Recently the mobile data on my HTC One WWE has stopped working. When it is switched on from the status bar, it stays on for a couple of seconds and disconnects straight away.
Rebooting, reinstalling ROM and new radio hasn't solved the issue.
I am running Android Revolution 53.0 (new version for today), 4.19.401.11, 4.4.2
Thanks very much - I need a solution, I can't live without mobile data!
Click to expand...
Click to collapse
Is your APN correct?

cr1960 said:
Is your APN correct?
Click to expand...
Click to collapse
Hi, yes I've checked it and it's completely correct

I'm sorry for a double post, but I still can't find a solution! Any help

Related

[Q]Mobile data not working on Android Revolution HD 21.0

My mobile data stoped working after i went to Android Revolution HD 21.0 ROM
and later i flashed Android Revolution HD 13.4 and it worked nicely.
what could be the problem?
avinx said:
My mobile data stoped working after i went to Android Revolution HD 21.0 ROM
and later i flashed Android Revolution HD 13.4 and it worked nicely.
what could be the problem?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=45708129&postcount=49331
rider5512 said:
http://forum.xda-developers.com/showpost.php?p=45708129&postcount=49331
Click to expand...
Click to collapse
Everything works fine now
Thanks you!
sorry for being a noob, i know they're annoying but i have a problem when i flash this on my ARHD 21.0 HTC One. when i flash this it shows the flashing screen for about 1 second then it just powers off completely and powers back on. it doesnt fix the data problem after that. please help me out thanks.
Edit: sorry for posting, ive found another way do fix my problem. after searching a with a few different keywords i realized that it was a common issue. the Optus website provided the required APN for the htc one x which also works on the One.
So you are saying that when you are flashing that update the phone reboots?
But when you boot normaly the phone is working (no data connection)?
if so then
Google the APN for your service provider
Open the phone
Settings - mobile data - Accoss Point Names -
Then add your settings in there, save at the end and reboot
It should all now work as that is the way I did it :highfive:
i got the same problem, i bought ONE from AT&T (US) but i live in EU , Macedonia , here my mobile data is not working, i tryed alot roms, radios, still not working,im on viper rom now, should i go back in revolution rom and try this fix or?

[Q] unstable mobile data on htc one

i just have this weird thing going on with my htc one.this happened this afternoon while im using my mobile internet it suddenly connects and disconnwects with a 2 second interval.
i have turned on my mobile data now it shows a status like this with intervals of 1-2seconds:
turning on..
connected
disconnetcted
this goes on and on and i cant use my mobile data. please help! tnx
nanoy009 said:
i just have this weird thing going on with my htc one.this happened this afternoon while im using my mobile internet it suddenly connects and disconnwects with a 2 second interval.
i have turned on my mobile data now it shows a status like this with intervals of 1-2seconds:
turning on..
connected
disconnetcted
this goes on and on and i cant use my mobile data. please help! tnx
Click to expand...
Click to collapse
I have had this problem couple of times. if you are rooted and have custom recovery then you can try flashing different radio versions, if you are using "Only GSM" option then change it
Prash8429 said:
I have had this problem couple of times. if you are rooted and have custom recovery then you can try flashing different radio versions, if you are using "Only GSM" option then change it
Click to expand...
Click to collapse
okay i will try flashing different radios. also tried switching between gsm to wcdama then to auto but nothing happened. will post here the results.
nanoy009 said:
okay i will try flashing different radios. also tried switching between gsm to wcdama then to auto but nothing happened. will post here the results.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2342544
here is the list of all the available radios
you can flash anyone, no issues.
Prash8429 said:
http://forum.xda-developers.com/showthread.php?t=2342544
here is the list of all the available radios
you can flash anyone, no issues.
Click to expand...
Click to collapse
tried flashing latest viperone on my one. my mobile network is now working. will see if it still persist then ill be flashing other radios. thanks!

(SOLVED) Signal issues sice 4.3

Hi everyone,
since the update to Android 4.3 I'm experiencing some signal issues which makes me think about sending the phone to HTC.
First, after booting up the phone it connects to the GSM/3G network but after a minute or two it looses the signal for a while.
Second, every time i turn on WiFi the phone disconnects from the GSM/3G network. I'm not talking about switching from mobile data to WiFi, i'm talking about disconnecting from the mobile network at all!!! It says "no signal" and i get a little "x" displayed at the status bar every time i turn on WiFi.
These issues had not been present with Android 4.2.2 but with 4.3 it's just annoying.
I tried to avoid this by turning off the energy saving option but it's still the same.
Anyone with the same problem or even a solution?
Regards!
Phone goes in Unreachable state when power saver is ON after upgrading to 4.3
Hello All,
After upgrading my phone to Android 4.3, i am facing a problem i.e.when in built power saver mode is ON or any other third party application for power saving is activated, then when i am using my phone on 3G it works just fine but after some time when i put the phone in idle mode (screen lock & not using the phone) after some time when i again try to use my phone , my phone's data connection couldn`t start, and when i try to manually switch on the data connection through setting, it shows "Turning On.." & remains in this state. And during this scenario my phone goes in unreachable state, i have to restart my phone to make it working.
Pls help, is there any workaround to eradicate this problem, Am i the only one facing this problem or it is problem in all HTC one after upgrade to 4.3.
Thanks.
need more info
Please provide more information.
Are you using a m7 m7u M7ul ...etc
Who is your carrier?
What ROM did you update from and what ROM did you install?
What steps did you take?
Did you update the firmware?
Did you wipe cache and dalvek cache?
same issue here.
any solution?
Jcc1dls said:
Please provide more information.
Are you using a m7 m7u M7ul ...etc
Who is your carrier?
What ROM did you update from and what ROM did you install?
What steps did you take?
Did you update the firmware?
Did you wipe cache and dalvek cache?
Click to expand...
Click to collapse
I bought a factory SIM unlocked HTC one with CID_102 and I'm using it with an austrian tele.ring SIM card. I didn't perform any software/bootloader/CID or whatever modification at all. I think the device has been shipped with Android 4.1.2, i don't remember. After Android 4.3 OTA update these problems occured. Before 4.3 OTA update i performed the 4.2.2 OTA update and used the phone for a while without any problems at all, until 4.3 OTA was available. Since then these signal issues make me crazy. According to system info the baseband version is 4A.21.3263.04_10.38m.1157.04L and the build number is 3.62.401.1 CL264544
If you need more info let me know!
Regards!
PS: I also performed a factory reset, but it's still the same.
Finally, there was a quite simple solution for this issue. I switched from "GSM/WCDMA/LTE automatic" to "GSM/WCDMA automatic" and this problem didn't occur any more.

[Q] Xperia Z 6603, 10.3.1.A.0.244/ 10.3.1.A.2.67 - mobile data problem

Hello All,
I am afraid this not is going to be a short and easy story... I will try to be short
After the Stock update to 4.4.2 i got finally fed up with the fact that the long awaited KitKat drains battery like a power addict and decided to go back to stock 4.2.2 - which, for me, solves two problems - in this version the Bluetooth connectivity in my car works properly and the battery is used more 'soberly' as well as that I can easily root it and clear all the bloatware.
I found several stock versions of 4.2.2 - e.g. C6603_10.3.1.A.0.244_Generic NCB.ftf, C6603_10.3.1.A.0.244_CE.ftf, C6603_10.3.1.A.2.67_CE.ftf
After flashing them with the latest flashtool everything seems fine - battery, bluetooth,wifi etc. BUT the mobile data has the following problem: the phone connects to 4G, 3G and GPRS, but apart from Youtube none of the applications is able to use the Internet connection from the mobile operator. This to me seems like a problem with DNS resolution but I do not have any firewalls etc. installed or activated.
It may be worth mentioning that when Chrome tries to connect to a web address (e.g. xyz) for an instant there is a message on the screen "Redirecting you to xyz web address", maybe this is the place where it goes wrong? Needles to say that the connection to the specified website is not possible because "Chrome could not find the xyz page"... (this does not happen on wifi connection).
I would be very grateful if U could suggest a way out !
Have you tried downloading the Internet setting ?
at setting -> xperia -> Internet setting.
Orangewanted said:
Have you tried downloading the Internet setting ?
at setting -> xperia -> Internet setting.
Click to expand...
Click to collapse
Hi,
I reloaded the Internet settings from my operator several times, also changed to another sim. What is really puzzling is that Youtube has no problem with connecting. There is something funny going on with the DNS service I suppose....
Any thoughts ?
Thx
barbacan said:
Hello All,
I am afraid this not is going to be a short and easy story... I will try to be short
After the Stock update to 4.4.2 i got finally fed up with the fact that the long awaited KitKat drains battery like a power addict and decided to go back to stock 4.2.2 - which, for me, solves two problems - in this version the Bluetooth connectivity in my car works properly and the battery is used more 'soberly' as well as that I can easily root it and clear all the bloatware.
I found several stock versions of 4.2.2 - e.g. C6603_10.3.1.A.0.244_Generic NCB.ftf, C6603_10.3.1.A.0.244_CE.ftf, C6603_10.3.1.A.2.67_CE.ftf
After flashing them with the latest flashtool everything seems fine - battery, bluetooth,wifi etc. BUT the mobile data has the following problem: the phone connects to 4G, 3G and GPRS, but apart from Youtube none of the applications is able to use the Internet connection from the mobile operator. This to me seems like a problem with DNS resolution but I do not have any firewalls etc. installed or activated.
It may be worth mentioning that when Chrome tries to connect to a web address (e.g. xyz) for an instant there is a message on the screen "Redirecting you to xyz web address", maybe this is the place where it goes wrong? Needles to say that the connection to the specified website is not possible because "Chrome could not find the xyz page"... (this does not happen on wifi connection).
I would be very grateful if U could suggest a way out !
Click to expand...
Click to collapse
manually flash 4.3
check whether it rectifies issues
after that manually flash 4.4.2 without data wipe
androidtweaker1 said:
manually flash 4.3
check whether it rectifies issues
after that manually flash 4.4.2 without data wipe
Click to expand...
Click to collapse
Hello - thanks for this attempt, but unfortunately no luck with it. Here is what I did (please check if I understood you correclty):
1) downloaded - C6603_10.4.1.B.0.101_CE.ftf (4.3)
2) flashed 4.3.(above) with Flashtool (wiping all)
3) restarted - mobile data could be accessed by Chrome and other apps
4) flashed 4.2.2 ver 10.3.1.A.0.244 and then 10.3.1.A.2.67 with the data wipe disabled,
Result - again in 4.2.2 the mobile data is not available to apps other than Youtube ...
Any more thoughts on this?
Thanks again !
barbacan said:
Hello - thanks for this attempt, but unfortunately no luck with it. Here is what I did (please check if I understood you correclty):
1) downloaded - C6603_10.4.1.B.0.101_CE.ftf (4.3)
2) flashed 4.3.(above) with Flashtool (wiping all)
3) restarted - mobile data could be accessed by Chrome and other apps
4) flashed 4.2.2 ver 10.3.1.A.0.244 and then 10.3.1.A.2.67 with the data wipe disabled,
Result - again in 4.2.2 the mobile data is not available to apps other than Youtube ...
Any more thoughts on this?
Thanks again !
Click to expand...
Click to collapse
Another solution will be root the 4.2.2 using easyroot
flash prerooted 4.4.2
download no frills cpu from playstore and under-clock the processor a bit it will greatly improve battery life.I am doing the same :good:
androidtweaker1 said:
Another solution will be root the 4.2.2 using easyroot
flash prerooted 4.4.2
download no frills cpu from playstore and under-clock the processor a bit it will greatly improve battery life.I am doing the same :good:
Click to expand...
Click to collapse
OK - So I see where we have a misunderstanding ... I wanted to go back to 4.2.2. which worked fine for me for the small exception of the mobile data transmission but not go up to 4.4.2.
I am looking for a solution to make the 4.2.2. work with data transmission.
Could you give this a thought ? I would appreciate it a lot!
Regards!
barbacan said:
OK - So I see where we have a misunderstanding ... I wanted to go back to 4.2.2. which worked fine for me for the small exception of the mobile data transmission but not go up to 4.4.2.
I am looking for a solution to make the 4.2.2. work with data transmission.
Could you give this a thought ? I would appreciate it a lot!
Regards!
Click to expand...
Click to collapse
I gave 4.4.2 solution because the data issue is sufficing in 4.2.2 repeatedly
and from what i had read the only issue you had with 4.4.2 was battery drain so gave you a solution for 4.4.2 :silly:
androidtweaker1 said:
I gave 4.4.2 solution because the data issue is sufficing in 4.2.2 repeatedly
and from what i had read the only issue you had with 4.4.2 was battery drain so gave you a solution for 4.4.2 :silly:
Click to expand...
Click to collapse
Your help is very much appreciated!
The reason I keep trying with 4.2.2 is that I am also struggling with the bluetooth issue: on anything above 4.2.2. - simply does not connect to my car's buletooth handsfree....
Thanks anyway. I need to decide whether I have the bluetooth and no mobile data or mobile data and no bluetooth, Seems like Sony is not too generous ...
barbacan said:
Your help is very much appreciated!
The reason I keep trying with 4.2.2 is that I am also struggling with the bluetooth issue: on anything above 4.2.2. - simply does not connect to my car's buletooth handsfree....
Thanks anyway. I need to decide whether I have the bluetooth and no mobile data or mobile data and no bluetooth, Seems like Sony is not too generous ...
Click to expand...
Click to collapse
Have u given 4.3 a try?
Edit ignore this
androidtweaker1 said:
Have u given 4.3 a try?
Click to expand...
Click to collapse
Yes:
4.3 - mobile data is ok, bluetooth not compatible with my car ... :crying:
When I tried to flash 4.2.2. over 4.3 without wiping data I got bootloped...
Thanks for trying to help !
Do you think that there is a way to use the bluetooth functionality from 4.2.2 on 4.3? How could it be done?
barbacan said:
Yes:
4.3 - mobile data is ok, bluetooth not compatible with my car ... :crying:
When I tried to flash 4.2.2. over 4.3 without wiping data I got bootloped...
Thanks for trying to help !
Do you think that there is a way to use the bluetooth functionality from 4.2.2 on 4.3? How could it be done?
Click to expand...
Click to collapse
Maybe you can try flashing the 4.2.2 via flashtool (wipe everything) to solve this problem, please give it try.
Actually, 4.3 works without bugs so far and have no thoughts about what causes this problem.
Orangewanted said:
Maybe you can try flashing the 4.2.2 via flashtool (wipe everything) to solve this problem, please give it try.
Actually, 4.3 works without bugs so far and have no thoughts about what causes this problem.
Click to expand...
Click to collapse
Hello - thanks! I tried complete wipe/flash of 4.2.2 and that's where my problem is - 4.2.2 data transmission in mobile is lost whereas on 4.3 or above my bluetooth does not communicate with my car's handsfree (this issue is being reported by many users after upgrade to 4.3.)
So I am stuck ... for the moment I am staying on 4.3 and getting really tired of this whole Xperia stuff
barbacan said:
Hello - thanks! I tried complete wipe/flash of 4.2.2 and that's where my problem is - 4.2.2 data transmission in mobile is lost whereas on 4.3 or above my bluetooth does not communicate with my car's handsfree (this issue is being reported by many users after upgrade to 4.3.)
So I am stuck ... for the moment I am staying on 4.3 and getting really tired of this whole Xperia stuff
Click to expand...
Click to collapse
Hello barbacan! I've got exactly the same situation here. I was on 4.2.2 becouse it was latest firmware that worked with my car (Opel Insignia DVD800). A week ago I had motherboard failure, so I send my phone for a replacement. I received a brand new one with 4.4.2 installed which of course didn't communicate with my car. So I flashed exactly the same 4.2.2 file which I use with previous phone, but this time data transmission did not work. When I upgraded to 4.4.2 transmission was back again. I think Sony have changed something in newer phones hardware and they are not compatible with older firmwares. I've been serching for a few days, but couldn't find any solution...
Ok, I think I have found the solution. Changing APN settings from default IPv6 to IPv4 resolved the issue for me. Just change it in settings, save, reboot the phone and data transfer works again!
mazurczakm said:
Ok, I think I have found the solution. Changing APN settings from default IPv6 to IPv4 resolved the issue for me. Just change it in settings, save, reboot the phone and data transfer works again!
Click to expand...
Click to collapse
Hello !
Thanks for the suggestion - I will surely give it a try. Your solution sounds very promising !
SUCCESS !!!
mazurczakm said:
Ok, I think I have found the solution. Changing APN settings from default IPv6 to IPv4 resolved the issue for me. Just change it in settings, save, reboot the phone and data transfer works again!
Click to expand...
Click to collapse
THANKS A LOT!
This is the solution.
I was suspecting something to do with DNS services but did not realize that Adroid 4.2.2. does not have IPV6 support. Now that I changed my APN from "InternetIPV6" to plain "Internet" the phone works like a charm. I will not be tempted to upgrade at any price
barbacan said:
THANKS A LOT!
This is the solution.
I was suspecting something to do with DNS services but did not realize that Adroid 4.2.2. does not have IPV6 support. Now that I changed my APN from "InternetIPV6" to plain "Internet" the phone works like a charm. I will not be tempted to upgrade at any price
Click to expand...
Click to collapse
I'm very glad it works for you also!

[Q]Network issues in sense 5.0.2

Guys I am having this weird problem on every LP sense based Rom...
I can't access xda app, 9gag app, download what's app media and a couple of other applications while being connected to my home WiFi and "some" other routers , I tried everything possible, factory reset flashing different LP Roma, resetting my WiFi , everything failed, flashed KK back everything went back normal...
I had asked this question on several threads ,but no One could answer :| this problem is facing a lot of htc users in my country after updating into LP, htc themselves still have no.answer for this, did anybody here faced this problem?
majed19 said:
Guys I am having this weird problem on every LP sense based Rom...
I can't access xda app, 9gag app, download what's app media and a couple of other applications while being connected to my home WiFi and "some" other routers , I tried everything possible, factory reset flashing different LP Roma, resetting my WiFi , everything failed, flashed KK back everything went back normal...
I had asked this question on several threads ,but no One could answer :| this problem is facing a lot of htc users in my country after updating into LP, htc themselves still have no.answer for this, did anybody here faced this problem?
Click to expand...
Click to collapse
Hi, are you updating your Firmware along with the rom ? If their is no 7.x.yourVersion.x firmware to match your version, you have to have s-off to change your phone's CID / MID to use a International (7.xx.401.x) or Developer Edition firmware (7.xx.1540.x)
clsA said:
Hi, are you updating your Firmware along with the rom ? If their is no 7.x.yourVersion.x firmware to match your version, you have to have s-off to change your phone's CID / MID to use a International (7.xx.401.x) or Developer Edition firmware (7.xx.1540.x)
Click to expand...
Click to collapse
I dont think its firmware related thing, as my friends who have the official OTA on their m8's are having the same problem as well
majed19 said:
I dont think its firmware related thing, as my friends who have the official OTA on their m8's are having the same problem as well
Click to expand...
Click to collapse
My m8 and m7 both are on developer edition lollipop and I have no problems with wifi
Seems someone else mentioned it, but going into Settings/ Wifi / Advanced and unchecking Wifi optimization and turning off power saver seems to fix it
clsA said:
My m8 and m7 both are on developer edition lollipop and I have no problems with wifi
Seems someone else mentioned it, but going into Settings/ Wifi / Advanced and unchecking Wifi optimization and turning off power saver seems to fix it
Click to expand...
Click to collapse
Tried it, not working also :/
P.s on 3g and some types of routers the connection seems fine without these problems
majed19 said:
Tried it, not working also :/
P.s on 3g and some types of routers the connection seems fine without these problems
Click to expand...
Click to collapse
and what firmware are you on ?
clsA said:
and what firmware are you on ?
Click to expand...
Click to collapse
My m7 on "6.something" and the m8 has the latest firmware

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