[Q] Google Now cannot be activated since KitKat upgrade - Xperia Z1 Q&A, Help & Troubleshooting

I've always been able to use Google Now on my Xperia Z1 on JB. I've updated it to the latest KitKat version and I can no longer activate Google Now. It says I need to activate Google Location Reporting and when I go to activate it, it says "Google Location Reporting is not available in my country."
Now I know Google love to block availability of products on a geographical basis, I.E USA only....
I just find it odd that it worked on JB and now they've locked it down in KitKat.

neoghio said:
I've always been able to use Google Now on my Xperia Z1 on JB. I've updated it to the latest KitKat version and I can no longer activate Google Now. It says I need to activate Google Location Reporting and when I go to activate it, it says "Google Location Reporting is not available in my country."
Now I know Google love to block availability of products on a geographical basis, I.E USA only....
I just find it odd that it worked on JB and now they've locked it down in KitKat.
Click to expand...
Click to collapse
Change your language in google search. Go to voice then english then US. Should work.

It's already set to US. Unfortunately doesn't seem to work.

neoghio said:
It's already set to US. Unfortunately doesn't seem to work.
Click to expand...
Click to collapse
Ah well then it's not going to work, i know the Z2 it doesn't work on either, as i've tried it.
Only launcher i've found it to work on from the homescreen is the Nexus 5 launcher, i've been using that launcher for some time now and have only come back to the Xperia one since the Z2 launcher was released, i've not upgraded to 4.4 yet, i'm going to allow the kinks to be ironed out.
If you click search then it'll let you use the ok google feature but wheres the fun in that

Related

[Q] Kit kat update broke Google now hotword detection on moto x

I updated my Moto X to kit kat yesterday and now my hotword detection doesn't work on the home screen or within Google now. I have the nexus 5 home launcher installed and fear it could be part of the issue, but it worked fine in jelly bean so I don't know why it wouldn't work here.
Anyone else having this issue?
wilmah1 said:
I updated my Moto X to kit kat yesterday and now my hotword detection doesn't work on the home screen or within Google now. I have the nexus 5 home launcher installed and fear it could be part of the issue, but it worked fine in jelly bean so I don't know why it wouldn't work here.
Anyone else having this issue?
Click to expand...
Click to collapse
I can safely say it's not the new home launcher. I've been running that for awhile now and both the motorola detection and the google detection work fine (i.e., I can say "okay google now" at any time, or say "okay google" when the device is already woken.)
I haven't done the kit kat upgrade though
wilmah1 said:
I updated my Moto X to kit kat yesterday and now my hotword detection doesn't work on the home screen or within Google now. I have the nexus 5 home launcher installed and fear it could be part of the issue, but it worked fine in jelly bean so I don't know why it wouldn't work here.
Anyone else having this issue?
Click to expand...
Click to collapse
If it isn't, language needs to be set to US english.
sarshadd said:
If it isn't, language needs to be set to US english.
Click to expand...
Click to collapse
It is set to English and I tried changing it and changing back and had no luck.
wilmah1 said:
It is set to English and I tried changing it and changing back and had no luck.
Click to expand...
Click to collapse
I'm having the same problem.
"Ok google now" works as it should.
But when in google now, saying "ok google" does not activate voice control...very strange.
Anyone else having this issue?
(muse)ic said:
I'm having the same problem.
"Ok google now" works as it should.
But when in google now, saying "ok google" does not activate voice control...very strange.
Anyone else having this issue?
Click to expand...
Click to collapse
It seems that Moto may have deactivated this on purpose to prevent it from interfering with the Touchless Control feature.
Same thing, it was working shortly after the update I believe.
Sent from my Moto X [XT1060] using Tapatalk Pro
Dark9781 said:
It seems that Moto may have deactivated this on purpose to prevent it from interfering with the Touchless Control feature.
Click to expand...
Click to collapse
seems unlikely. i can't seem to get mine to work either, even though Google Now settings say to listen for "Google".
Select the Auto-Update tab from the top and choose one of the auto-update options (we recommend leaving it on “over WiFi-only”). After that, scoot over to the All tab and find English (US). You’ll notice it already says “pre-installed”. Don’t listen to it. Select English (US) anyway. From there, jump to the Installed tab and press “English (US)” where you’ll be asked to download the latest version (version 28 at the time of writing). Hit “Download” and the updated version will be downloaded and installed.
After it’s finished downloading, press the home button where you’ll notice “Ok Google” will now be displayed inside the Google Search widget. Simply speak that phrase whenever you’re on your homescreen to perform a Google Search or voice actions. That’s it. Was relatively painless, ri
Sent from my XT1056 using xda app-developers app
Something is definitely broken. The image I included shows Android 4.4 and Android 4.2.2 differences. 4.4 is missing the "Ok" and maybe that is why it doesn't work? It worked fine before and now doesn't. English is my set language and that doesn't fix the problem.
just my 2 cents.
Orsini said:
You guys need to download English language even they said is pretty installed and gonna work.
Sent from my XT1056 using xda app-developers app
Click to expand...
Click to collapse
this doesn't even sound like english. can you explain?
640k said:
this doesn't even sound like english. can you explain?
Click to expand...
Click to collapse
Select the Auto-Update tab from the top and choose one of the auto-update options (we recommend leaving it on “over WiFi-only”). After that, scoot over to the All tab and find English (US). You’ll notice it already says “pre-installed”. Don’t listen to it. Select English (US) anyway. From there, jump to the Installed tab and press “English (US)” where you’ll be asked to download the latest version (version 28 at the time of writing). Hit “Download” and the updated version will be downloaded and installed.
After it’s finished downloading, press the home button where you’ll notice “Ok Google” will now be displayed inside the Google Search widget. Simply speak that phrase whenever you’re on your homescreen to perform a Google Search or voice actions. That’s it. Was relatively painless, right?
Orsini, I just checked and I'm already updated to 28.
Sent from my Moto X [XT1060] using Tapatalk Pro
KidCuda said:
Orsini, I just checked and I'm already updated to 28.
Sent from my Moto X [XT1060] using Tapatalk Pro
Click to expand...
Click to collapse
KidCuda,
Orsini has left out some steps. Where is his selecting Auto-Update tab (play store?)? I don't see anything that says "pre-installed". Where are you even looking for 28? I would like to confirm what number I am on.
Thanks.
Even you had 28 Download English language.
Sent from my XT1056 using xda app-developers app
Orsini said:
Even you had 28 Download English language.
Sent from my XT1056 using xda app-developers app
Click to expand...
Click to collapse
What location are you seeing this in? Can you please give the missing steps to your other post?
rlrhk said:
What location are you seeing this in? Can you please give the missing steps to your other post?
Click to expand...
Click to collapse
http://phandroid.com/2013/11/14/how-to-install-google-experience-launcher-with-ok-google-command/
rlrhk said:
KidCuda,
Orsini has left out some steps. Where is his selecting Auto-Update tab (play store?)? I don't see anything that says "pre-installed". Where are you even looking for 28? I would like to confirm what number I am on.
Thanks.
Click to expand...
Click to collapse
He's talking about in Google Now, go to the "Manage downloaded languages" section in settings. I tried this (on my Moto X, even though I'm typing this on a Nexus 7) and it didn't work.
My Nexus 7 just updated to KitKat tonight and doesn't have this problem.
Sent from my Nexus 7 using Tapatalk 4
Okay. I was able to update to version 28 and it still does NOT work, but something changed in the settings. See attachment.
I uninstalled the english language pack and reinstalled it to no avail...

Google Now is not listening after the first question

Hi guys!
So let me explain my problem.... Before the Z1 I had the Z and I also have a Nexus 7.
The thing is I love Google Now, even I'm not in the US and not all functions works in my country, I still like it.
With my old Z and with the Nexus, I can open Google Now and it waits for me to say a hotword, in my case it's "Ok Google" or "Google", well that works in the Z1... But in my other 2 devices, after I asked a question, I get the answer, and I can right way ask another thing using the hotword again, and here is where the Z1 fails, after I get the answer, the microphone icon is kind of "disabled" and I need to tap on it to get Google Now to listen to me.
I have the latest firmware from Sony and updates for Google Search on Google Play installed, my phone is in English US, and of course the hotword detection option is On.
Does somebody knows a solution to this problem?
Luinwethion said:
Hi guys!
So let me explain my problem.... Before the Z1 I had the Z and I also have a Nexus 7.
The thing is I love Google Now, even I'm not in the US and not all functions works in my country, I still like it.
With my old Z and with the Nexus, I can open Google Now and it waits for me to say a hotword, in my case it's "Ok Google" or "Google", well that works in the Z1... But in my other 2 devices, after I asked a question, I get the answer, and I can right way ask another thing using the hotword again, and here is where the Z1 fails, after I get the answer, the microphone icon is kind of "disabled" and I need to tap on it to get Google Now to listen to me.
I have the latest firmware from Sony and updates for Google Search on Google Play installed, my phone is in English US, and of course the hotword detection option is On.
Does somebody knows a solution to this problem?
Click to expand...
Click to collapse
I've just tried it as well and it works perfectly fine for me. Maybe you didn't pronounce it clearly enough for Google Search to pick it up. Maybe try wiping your Google Search data.
Other than that, you might want to blur out where you work in that photo as currently, pretty much everyone who sees that pictures knows.

Smart Lock Disappeared

Hey everyone so I've had my phone set up with Smart Lock with my Moto 360.. I also have it to be unlocked in Trusted Places such as my home. But just an hour ago it disappeared. Couldn't find a thread on this so maybe its just me?
Anyone else having this issue?
Edit: Only Thing I can think of is I updated to the New Google Play Services 6.5.88. Can anyone confirm this if you're on 6.5.87
Thank you!
When I updated mine it took away the face unlock specifically. I uninstalled all updates and reinstalled it again to get the functionality back.
mmolitor87 said:
When I updated mine it took away the face unlock specifically. I uninstalled all updates and reinstalled it again to get the functionality back.
Click to expand...
Click to collapse
Lol damn Uninstall is not highlighted... Meh
If you are on a custom ROM, then check the Google Services Framework database gservice.db. In the main table there is a switch field to enable hardware location smart lock.
The exact field name is:
location:enable_hardware_geofencing
It has to be set to true for trusted places to work. I have found that it is not always set to true and the smartlock trusted places function simply is not there.
Try clearing your data on google services framework if you don't have face unlock.
Hmm, I am on a custom ROM (Rastapop) and I don't have the Face Unlock feature (I have Smart Lock though). All my apps are updated. How can I check Google Services version, how can I update it and how do I get face unlock again?
I'm running 5.0.2 btw.

Unable to see Z3+ in Google Play(?)

Hello,
I am trying to add apps to my Z3+ device remotely, via play.google.com
I cannot see/get to add my device to the list of registered devices. No idea what to do to fix this.
Can anyone help?
silverFOXish said:
Hello,
I am trying to add apps to my Z3+ device remotely, via play.google.com
I cannot see/get to add my device to the list of registered devices. No idea what to do to fix this.
Can anyone help?
Click to expand...
Click to collapse
I got exact same problem (factory unlocked UK Z3+). I suspect it is Signing into Sony services during setup that caused it but I can't (yet) be bothered to do a factory reset to test the hypothesis.
Do you also see "device may be monitored" on the notifications pull-down?
My phone is on 5.0.2 I'm hoping for an update soon that save me from effort of factory reset.
I also have the same problem. Kinda weird
smiskkissen said:
I also have the same problem. Kinda weird
Click to expand...
Click to collapse
Also at one point the Play Store on the device considered it a "work" phone and the design was a darker green. I signed out of Xperia services, cleaned Google caches, signed out of Google and signed back in, rebooted, and now I get the normal Play Store (my apps, usual shade of green). But still it doesn't show up in Android Device manager so cannot install apps from desktop browser.
I bought the phone from new so I know its origin is trustworthy.
Forget where, but I read it is a bug with signing into the Xperia services during setup (also led down the 'baidu' China rabbit hole!) - which is why I believe a factory reset and avoiding Xperia sign-in may solve the problem - but the problem isn't really big enough for me to bother. I guess the Xperia service installs some profile certificate and munges up somehow.
My play store is a darker green and says "my work apps" in the left side menu.
Ok, sound about right with the my Xperia solution. Unfortunately also I don't have the energy for a factory reset
Ohh I thought that was a new thing with Play store. I have the darker green and it also says My work apps... Weird, I like the dark green more though [emoji14]
Mine still shows up in play store Web with the name E6553
Sent from my E6553 using Tapatalk
I had this problem when i flashed the UK version to my phone, i'm sure is related to, because it was resolved changing the rom to another region...
Picked mine up yesterday, UK unlocked. Also says Work Apps and does not show when remote sending applications to it.
Abandoned-Trolley said:
Picked mine up yesterday, UK unlocked. Also says Work Apps and does not show when remote sending applications to it.
Click to expand...
Click to collapse
I am hearing that the newest firmware build does fix all of these issues. However, I cannot 'see' the update yet
Newest update fixed everything for me. You can download and install it through pc companion
smiskkissen said:
Newest update fixed everything for me. You can download and install it through pc companion
Click to expand...
Click to collapse
Obviously the update isn't everywhere available yet. I'm still waiting for it (Germany, unbranded device)

Google Now can't unlock??

Hi all,
I'm running into an odd issue on the N6, although other devices seem to have this as well. . .
I used to be able to use google now to set alarm, send message, etc while its locked.
Now, doing the same things, google now replies that it can't complete the task until device is unlocked.
Is anyone else running into this and is there any way around it?
Thanks!
Bump ... help please?
rom you are using? and android version?
it only happens when the device is locked with a password or something similar. If you disable that you're good to go.
Sent from my Nexus 6 using XDA Free mobile app
I have this issue. I can't set alarms or reminders unless I unlock the phone. The voice prompt tells me so. Quite annoying. Hopefully they remedy it with smart voice unlock soon
Sent from my Nexus 6 using Tapatalk
This updated feature now affects texts via voice now. I can no longer wake my phone from sleep and send a text unless the phone is unlocked. More of a reason to move to a moto x pure now. what a huge step back.
arts711 said:
Hi all,
I'm running into an odd issue on the N6, although other devices seem to have this as well. . .
I used to be able to use google now to set alarm, send message, etc while its locked.
Now, doing the same things, google now replies that it can't complete the task until device is unlocked.
Is anyone else running into this and is there any way around it?
Thanks!
Click to expand...
Click to collapse
Hi, I just saw your post and I was having the exact same issue. The only way I can get around it currently is by rolling back to an old version of the "Google App" which seems to encompass Google Now, Voice Search, Google Now Launcher, and most importantly the OK Google "always on" functionality.
I went back through previous versions testing the "OK Google call _____" (screen off & device locked) feature until I found where it stopped working correctly and the "4.9.22.16.arm" version is the last one that does work the way it is supposed to. You can find older versions of the Google App on Apkmirror. Hopefully they track down the root cause of the issue and fix it soon.

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