Unable to see Z3+ in Google Play(?) - Xperia Z4/Z3+ Q&A, Help & Troubleshooting

Hello,
I am trying to add apps to my Z3+ device remotely, via play.google.com
I cannot see/get to add my device to the list of registered devices. No idea what to do to fix this.
Can anyone help?

silverFOXish said:
Hello,
I am trying to add apps to my Z3+ device remotely, via play.google.com
I cannot see/get to add my device to the list of registered devices. No idea what to do to fix this.
Can anyone help?
Click to expand...
Click to collapse
I got exact same problem (factory unlocked UK Z3+). I suspect it is Signing into Sony services during setup that caused it but I can't (yet) be bothered to do a factory reset to test the hypothesis.
Do you also see "device may be monitored" on the notifications pull-down?
My phone is on 5.0.2 I'm hoping for an update soon that save me from effort of factory reset.

I also have the same problem. Kinda weird

smiskkissen said:
I also have the same problem. Kinda weird
Click to expand...
Click to collapse
Also at one point the Play Store on the device considered it a "work" phone and the design was a darker green. I signed out of Xperia services, cleaned Google caches, signed out of Google and signed back in, rebooted, and now I get the normal Play Store (my apps, usual shade of green). But still it doesn't show up in Android Device manager so cannot install apps from desktop browser.
I bought the phone from new so I know its origin is trustworthy.
Forget where, but I read it is a bug with signing into the Xperia services during setup (also led down the 'baidu' China rabbit hole!) - which is why I believe a factory reset and avoiding Xperia sign-in may solve the problem - but the problem isn't really big enough for me to bother. I guess the Xperia service installs some profile certificate and munges up somehow.

My play store is a darker green and says "my work apps" in the left side menu.
Ok, sound about right with the my Xperia solution. Unfortunately also I don't have the energy for a factory reset

Ohh I thought that was a new thing with Play store. I have the darker green and it also says My work apps... Weird, I like the dark green more though [emoji14]
Mine still shows up in play store Web with the name E6553
Sent from my E6553 using Tapatalk

I had this problem when i flashed the UK version to my phone, i'm sure is related to, because it was resolved changing the rom to another region...

Picked mine up yesterday, UK unlocked. Also says Work Apps and does not show when remote sending applications to it.

Abandoned-Trolley said:
Picked mine up yesterday, UK unlocked. Also says Work Apps and does not show when remote sending applications to it.
Click to expand...
Click to collapse
I am hearing that the newest firmware build does fix all of these issues. However, I cannot 'see' the update yet

Newest update fixed everything for me. You can download and install it through pc companion

smiskkissen said:
Newest update fixed everything for me. You can download and install it through pc companion
Click to expand...
Click to collapse
Obviously the update isn't everywhere available yet. I'm still waiting for it (Germany, unbranded device)

Related

[Q] Missing HTC HUB in Marketplace after Mango update

Hi
I just updated my phone to mango last night and i can no longer find htc hub in the marketplace (including "HTC apps" in the list) and updating my HTC youtube usually shows a marketplace error. Anybody here experienced the same thing?
initially i tried to update my existing htc hub, but i got a marketplace error similar to the htc youtube app. so, stupid of me, i deleted it thinking i can just reinstall from marketplace. surprised! no htc hub in marketplace! Any thoughts how to resolve this?
if no solution, i will try to revert back to nodo then redo mango update...
FW REV# 2250.21.40501.728
MArketplace error: 80320011
Thanks!
bluegreenwhite said:
Hi
I just updated my phone to mango last night and i can no longer find htc hub in the marketplace (including "HTC apps" in the list) and updating my HTC youtube usually shows a marketplace error. Anybody here experienced the same thing?
initially i tried to update my existing htc hub, but i got a marketplace error similar to the htc youtube app. so, stupid of me, i deleted it thinking i can just reinstall from marketplace. surprised! no htc hub in marketplace! Any thoughts how to resolve this?
Click to expand...
Click to collapse
have you tried downloading the app directly through Zune?
not yet, ill try tonight. weird coz as ive mentioned, the "HTC Apps" from the marketplace list is missing (it's usually on top of Apps,games,music,podcast upon clicking marketplace tile...)
thanks
bluegreenwhite said:
not yet, ill try tonight. weird coz as ive mentioned, the "HTC Apps" from the marketplace list is missing (it's usually on top of Apps,games,music,podcast upon clicking marketplace tile...)
thanks
Click to expand...
Click to collapse
have you synced you Live account, yet?
u mean from my phone? I already synced my hotmail acct on my phone so i already have my latest calendars, contacts etc...
what is your bootloader version?
4.5.2250.0(129185)
thanks
bluegreenwhite said:
u mean from my phone? I already synced my hotmail acct on my phone so i already have my latest calendars, contacts etc...
Click to expand...
Click to collapse
and you still don't have HTC Apps?
weird. by default, i don't have HTC Apps list.
but as soon as i sync my Live account, HTC Apps list appears.
maybe try a hard reset? will erase all data on device.
then in setup, select Not Now for Live account.
after start-up set-up, sync your Live account.
that is how i do things.
fulat said:
what is your bootloader version?
Click to expand...
Click to collapse
bluegreenwhite said:
4.5.2250.0(129185)
Click to expand...
Click to collapse
unsure why fulat asked your Bootloader version... that shouldn't matter.
Yes, so weird. i cant even search for HTC apps in the marketplace except for youtube. My last resort will be a hard reset.
Thanks for your help!
Great news, i reconnected my phone to zune pc then logged in my account, allowed it to list down my downloaded apps and lo and behold, the HTC apps showed up in my Marketplace list when i disconnected my phone! what a sigh of relief!
thanks for your help!!!
bluegreenwhite said:
Great news, i reconnected my phone to zune pc then logged in my account, allowed it to list down my downloaded apps and lo and behold, the HTC apps showed up in my Marketplace list when i disconnected my phone! what a sigh of relief!
thanks for your help!!!
Click to expand...
Click to collapse
Hi, i have just the same issue.
I would ask you what do you exactly mean by "allow it to list down" ?
Thanks
magdan83 said:
Hi, i have just the same issue.
I would ask you what do you exactly mean by "allow it to list down" ?
Thanks
Click to expand...
Click to collapse
hi,
to clarify, once ur phone is connected to Zune PC and signed in to ur account, look for "settings" - if im not mistaken - and there should be a section there to show you the list of apps uv downloaded before. I believe i just clicked/selected HTC hub from the list. Later on when i disconnected my phone from the PC, the "HTC apps" showed up on my phone's Marketplace's list. From there, i was able to install HTC hub again. Let me know if this works for u...
it happened to me 2 when i tried to install custom rom however i just restored it and it was fix
bluegreenwhite said:
hi,
to clarify, once ur phone is connected to Zune PC and signed in to ur account, look for "settings" - if im not mistaken - and there should be a section there to show you the list of apps uv downloaded before. I believe i just clicked/selected HTC hub from the list. Later on when i disconnected my phone from the PC, the "HTC apps" showed up on my phone's Marketplace's list. From there, i was able to install HTC hub again. Let me know if this works for u...
Click to expand...
Click to collapse
I can confirm this works, connect phone & sign in to Zune, Settings > Account > Purchase History, this will list all apps downloaded in the past. Disconnect phone and HTC Apps (and in my case, Orange Apps) will appear in marketplace.
It happened to me today. After updating my HTC TITAN, the HTC marketplace is missing. I tried the solution you wrote here, but it didn't help.
Any more suggestion?
jtond said:
It happened to me today. After updating my HTC TITAN, the HTC marketplace is missing. I tried the solution you wrote here, but it didn't help.
Any more suggestion?
Click to expand...
Click to collapse
Yes, wait, it takes a while, I'm not sure why but after a while it comes back. Not sure whether it is literally just a waiting game (maybe while the phone syncs with servers) or a certain action in the setting up process triggers it like linking to zune or setting something else in settings but it will come.
dodgebizkit said:
Yes, wait, it takes a while, I'm not sure why but after a while it comes back. Not sure whether it is literally just a waiting game (maybe while the phone syncs with servers) or a certain action in the setting up process triggers it like linking to zune or setting something else in settings but it will come.
Click to expand...
Click to collapse
Ok, it came back. Not sure why, but now everything is ok.
Thank you!
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Moving to Q&A

[Q] google play store missing

hi ya
i got me self a htc one. i factory reset the phone but suddenly my google play and related services have gone missing. when i reset and tried to loin it displays the following message ( google play services is not supported on your device please contact manufacturer for assistance) . i have tried to load it manually and its not disabled . oh and when i tried to do the online chat thing with htc chat people online the phone doesn't support that function either. i guess some sort of software component is missing. please give me some incite and help its much appreciated. thank you peeps.
shaan7777 said:
hi ya
i got me self a htc one. i factory reset the phone but suddenly my google play and related services have gone missing. when i reset and tried to loin it displays the following message ( google play services is not supported on your device please contact manufacturer for assistance) . i have tried to load it manually and its not disabled . oh and when i tried to do the online chat thing with htc chat people online the phone doesn't support that function either. i guess some sort of software component is missing. please give me some incite and help its much appreciated. thank you peeps.
Click to expand...
Click to collapse
You will have to flash a stock rom from the bootloader to restore it.
zelendel said:
You will have to flash a stock rom from the bootloader to restore it.
Click to expand...
Click to collapse
hi ya
thank you very much for taking the time to reply mate its much appreciated. to flash stock rom my device needs to be rooted? its not rooted at the moment.
You are stock, locked without a tampered tag in bootloader? If so, you can call HTC if the online chat option doesn't work. Your phone still within the warranty period? Unless you know what you are doing, I highly suggest against rooting the phone if HTC can fix the issue for you. It isn't normal for GP services to disappear like that. It is on a protected section of the phone (unless you are unlocked).
Sent from my HTC6500LVWBLU using XDA Free mobile app
well its out of warranty. i will call htc the online chat is not working atm. i have no idea about software atm. thank you very much for your advice.

N6 not visible in device manager

Hey guys,
I`am having a problem with my Nexus 6 not beeing recognised in ADM and on the web Google Play site in device manager though it shows up in Google Play and syncing goes without problems. Running full stock MMB29V not rooted.
I contacted Google to look if the issue is beeing caused on their end because i tried everything else to solve the issue on my end.
Things i tried:
1.
1) Go into multitasking and close Android Device manager if it is open.
2) Open Google Settings app. Then go to Security. Uncheck both Android Device manager options. I believe they are Remote Erase and Tracking.
3) Go to Settings > Apps > All > Google Play Services. Clear cache and data.
4) Reboot
5) Back to Google Settings. Recheck both options.
2.
Did a data factory reset
3.
Reflashed the factory image folowed by a data factory reset.
4.
Booted up in safe mode.
ok @gee2012, ill try to make this painless..
now, in my n6, when i go into device manager, it cant find my n6. BUT, if i open my device manager app on my sgs4, it finds my n6 right away. it just seems like an android/google issue.
simms22 said:
ok @gee2012, ill try to make this painless..
now, in my n6, when i go into device manager, it cant find my n6. BUT, if i open my device manager app on my sgs4, it finds my n6 right away. it just seems like an android/google issue.
Click to expand...
Click to collapse
Visibility isn`t my main problem per se, i also can t enroll`in the N beta program for instance for automatic updates becasue it says i have no eligable devices linked to my account.
gee2012 said:
Visibility isn`t my main problem per se, i also can t enroll`in the N beta program for instance for automatic updates becasue it says i have no eligable devices linked to my account.
Click to expand...
Click to collapse
now thats odd, as i enrolled(not like im gonna take an ota). but still, mine isnt visable either.
simms22 said:
now thats odd, as i enrolled(not like im gonna take an ota). but still, mine isnt visable either.
Click to expand...
Click to collapse
Thats what i mean I tried virtualy anything to get it to work and all fails. Thats why i contacted google because i thinks its a problem on their side.
gee2012 said:
Thats what i mean I tried virtualy anything to get it to work and all fails. Thats why i contacted google because i thinks its a problem on their side.
Click to expand...
Click to collapse
does the play store see your n6?
simms22 said:
does the play store see your n6?
Click to expand...
Click to collapse
Yup, in My Devices its visible but not in the device manager section
Weird.
A friend had this same issue while trying to enroll - he got around this by adding a second Google account (you could create a new dummy account I guess if you don't have a second one already) to his phone, and signed up on the preview page using that account.
jj14 said:
Weird.
A friend had this same issue while trying to enroll - he got around this by adding a second Google account (you could create a new dummy account I guess if you don't have a second one already) to his phone, and signed up on the preview page using that account.
Click to expand...
Click to collapse
Could do that, but i want to know whats wrong my account (settings) or at the Google end and why it doesn`t link my phone to my account in the ADM.
Understood, and agreed. You'd want ADM to be able to locate your device in case it goes missing.
i'm exactly with this problem too on my nexus 6p.
i'm not able to see my device on ADM, keeps spining. already did all the troubleshooting i could find including the ones on the original post.
i do have another 2 google accounts on my nexus and no problem with them on finding the device in ADM and also the nexus is showing up on androidbeta enroll devices.
It might be something related with my primary google account since there is no problem on the other 2 google accounts.
The only thing that's different on my primary account is that it is protected with 2 step verification.
it's really weird and i really wanted to enroll to android N on my primary account.
therethere said:
i'm exactly with this problem too on my nexus 6p.
i'm not able to see my device on ADM, keeps spining. already did all the troubleshooting i could find including the ones on the original post.
i do have another 2 google accounts on my nexus and no problem with them on finding the device in ADM and also the nexus is showing up on androidbeta enroll devices.
It might be something related with my primary google account since there is no problem on the other 2 google accounts.
The only thing that's different on my primary account is that it is protected with 2 step verification.
it's really weird and i really wanted to enroll to android N on my primary account.
Click to expand...
Click to collapse
My primary account is 2-step secured too. In Google Dashboard it also shows 2 Nexus 6`s , the primary secured one has the option to remove it from the account and the other non-secured one can`t be removed. Hope Google can solve this annoying issue.
I'm having the same issue. Even my second account doesn't show up.
i turned my location off, then my n6 stopped showing up in device manager. i turned on my location, and my n6 showed up in the device manager.
Tried that but no go
Sent from my Nexus 6 using XDA-Developers mobile app
gee2012 said:
Tried that but no go
Sent from my Nexus 6 using XDA-Developers mobile app
Click to expand...
Click to collapse
did you reboot after you enabled location? its worth a try..
simms22 said:
did you reboot after you enabled location? its worth a try..
Click to expand...
Click to collapse
I tried everything humanly possible including your suggestion, at last i made a bugrepport and sent it to Google after contacting them and after investigation they can not determine the cause of the issue and they said they get back to me if they have a solution. I`am using 2 accounts atm so i can at least sign in properly.

Hardware Stub Services

Do we have solution to this warning sign aside from using notif cleaner? This is the result of Converting CN to WW Rom.. TIA
Would like to know this as well, I keep force closing the notification but it always comes back..
If you still rooted, install Notifications Off (root) from play store. Uncheck hardware stub service. Feel free to uninstall or restart the device. It wont bring that notification back.
Buy a global, problem solved.
MrxSiN said:
If you still rooted, install Notifications Off (root) from play store. Uncheck hardware stub service. Feel free to uninstall or restart the device. It wont bring that notification back.
Click to expand...
Click to collapse
I see. I already unroot and relock my phone. Thanks anyway.
bs3pro said:
Buy a global, problem solved.
Click to expand...
Click to collapse
Well, that's not an option for me.?
i bought a Tencent version with WW version already installed by the seller i have updated my device twice and didn't face this notification at all.
i don't know how they fixed this problem, but it means there is a way to pass it permanently
EQLM said:
i bought a Tencent version with WW version already installed by the seller i have updated my device twice and didn't face this notification at all.
i don't know how they fixed this problem, but it means there is a way to pass it permanently
Click to expand...
Click to collapse
Same here I don't get the notification at all
EQLM said:
i bought a Tencent version with WW version already installed by the seller i have updated my device twice and didn't face this notification at all.
i don't know how they fixed this problem, but it means there is a way to pass it permanently
Click to expand...
Click to collapse
Nice. I hope someone will share the process. I have read some fix but it says that it will ruin your refresh rate and it will be stuck at 60hz
DooDLeZ13 said:
Nice. I hope someone will share the process. I have read some fix but it says that it will ruin your refresh rate and it will be stuck at 60hz
Click to expand...
Click to collapse
refresh rate works fine but the problem we don't know how they managed to do it
This is what worked for me. When notification pops up...
. Click manage
. Select three dots upper right corner
. Show system notifications
. Select HardwareStub Services
. Click to mute notification and select one line for notification bar
The actual notification is still there after reboot. But you won't see it or hear it unless you pull down notification bar, then you will see it. But it's better than popping up automatically
I also have the Donate version of NCleaner and your able to hide the notification permantley under Premium settings.
If you have any issues with NCleaner not properly hiding notification after reboot. Check your permissions under app settings that everything is allowed
EQLM said:
refresh rate works fine but the problem we don't know how they managed to do it
Click to expand...
Click to collapse
Hello! Istruction in this link

Question Official OTA - 12.5.3 CN Version - Wallpaper Issue

Hi,
Still running the official CN version.
Just received the official MIUI 12.5.3 OTA update. Installed flawlessly.
When scanning through settings, I tried to change my wallpaper to either my own picture, or to a pre-installed one and unfortunately it doesn't work.
In the preview frame, it shows the picture I have selected on the Home Screen, but always shows a black screen for the Lock Screen.
When exiting the settings page, I just have a black screen on the Home Screen as well as on the Lock Screen.
I only managed to get a picture on both of them, if I select a Live Wallpaper. Then I have it on both screens. It also works with a third party Wallpaper Changer, where I select my own pictures, but again, I cannot select a fixed Lockscreen picture which after selection turns into a black screen only.
In addition, the setting (on the same page) for changing the Unlock Animation is completely missing.
I tried already all kind of things, rebooting several times, without success.
I guess it is a bug, but wanted to ask if someone has encountered a similar issue on the original China ROM?
Does the google play store services work on your device after update? I've got mine downloaded, but delayed the update until this is clear is it safe to update.
freeDom21 said:
Does the google play store services work on your device after update? I've got mine downloaded, but delayed the update until this is clear is it safe to update.
Click to expand...
Click to collapse
Sure, works wirhout issues.
super_joe said:
Sure, works wirhout issues.
Click to expand...
Click to collapse
Interesting, tried to update - now it shows that there is no update available (and still left on V12.0.22.0). It was few minutes ago, now it disappeared strange
freeDom21 said:
Interesting, tried to update - now it shows that there is no update available (and still left on V12.0.22.0). It was few minutes ago, now it disappeared strange
Click to expand...
Click to collapse
Same happened to me. I'm in the Uk.
Maybe they stopped the rollout.
Another issue I found is that when using the gesture mode to open up the Recent Files, it still shows the old style, where to terminate an app is done by swiping left or right, not as shown in some videos, where you need to swipe up.
It also doesn't show how much Ram is used/free.
super_joe said:
Maybe they stopped the rollout.
Another issue I found is that when using the gesture mode to open up the Recent Files, it still shows the old style, where to terminate an app is done by swiping left or right, not as shown in some videos, where you need to swipe up.
It also doesn't show how much Ram is used/free.
Click to expand...
Click to collapse
Could be of those issues. Let's wait..

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