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Hi guys. I had my phone 4X which only with 2 weeks time. Until today, i found that its earpiece is malfunction as i could not listen to any sound when receive call or making calls, the only way to communicate with people is to open loudspeaker or plug in headset. Does anyone know whats the problem or anyone experiecing this problem before? I just getting shock as the earpiece become not operate after only 2 weeks where i bought this phone in brand new seal original set. :crying::crying::crying:
lovingshe said:
Hi guys. I had my phone 4X which only with 2 weeks time. Until today, i found that its earpiece is malfunction as i could not listen to any sound when receive call or making calls, the only way to communicate with people is to open loudspeaker or plug in headset. Does anyone know whats the problem or anyone experiecing this problem before? I just getting shock as they earpiece become not operate after only 2 weeks after i bought this phone in brand new seal original set. :crying::crying::crying:
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It is probably a hardware problema. Contact your vendor and they should give you a new one.
When in call press the volume up button to insure the earpiece volume
Sent from my LG-P880 using xda premium
akshay.mehta9 said:
When in call press the volume up button to insure the earpiece volume
Sent from my LG-P880 using xda premium
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Thanks for the tips but i tried, early that i suspicious on its software or firmware issue, so i reflash to ICS firmware and even reupdate to jellybean firmware, all does not works. Looks like the hardware is broken down.
lovingshe said:
Thanks for the tips but i tried, early that i suspicious on its software or firmware issue, so i reflash to ICS firmware and even reupdate to jellybean firmware, all does not works. Looks like the hardware is broken down.
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Go to nearest lg service center with bill
Sent from my LG-P880 using xda premium
If you have warranty replace it
Same issue
I know it's an old thread, but since I have pretty much the same issue, I didn't want to open a new one.
In Summary - Starting today, nothing comes out of the earpiece, grill is clean. Speaker, headset, BT - all works fine.
No recent drops or software changes in the last few months since the installation of Zaiben RC10, which, BTW, works perfectly.
I opened the back of the phone, applied a small current to the earpiece connectors and the speaker itself seems to be working fine.
The phone is out of warranty, or else I would have brought it to a service center.
Does anyone have any idea what else could I check? Anyone had this or a similar issue and managed to fix it?
Thanks,
Eran
I'm already getting my replacement from TMO but I wanted to ask how many people have had this problem before? The only way I was able to have a conversation was by putting the phone on speaker.
Chronos300 said:
I'm already getting my replacement from TMO but I wanted to ask how many people have had this problem before? The only way I was able to have a conversation was by putting the phone on speaker.
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Just had my One back from repair yesterday with this exact same problem.
I also had a secondary issue with the touchscreen.
I love my One but I cannot believe the amount of problems I've had so far. First it was the camera now it's the mic. Before this I had the original galaxy and that last me for 3 years with no hitches.
Just 3 days ago i purchased my sony xperia ZR. The model is C5502. Yesterday i found that the blutooh is unable to find other bluetooh devices and my working nokia mobile also can't detect C5502 device. Today i got confirmed that buletooh is not working in my device. On the other hand my friend took C5503 (LTE version) he already got an update and his device is fine. I heard that many other people experienced this same problem. This is my first andorid mobile. I put my trust on sony and sony broke my heart. Is there any way to solve this serious issue. I already post an report to sony mobile official forum and looking forward to hearing form them. I actually never expected this from sony. But this unfortunate incident happened with me.
Hardware issue as a fact, best temporary solution is to press hard on the NFC icon next to the backlight.....
Awesome phone everything u could ask for, to perfect to be true
Sent from my C5502 using xda premium
Was there a sd card in the phone? Read somewhere that Bluetooth failure is happens after sd card is inserted.
Sent from my GT-S5570 using xda app-developers app
After updateing to 4.3 bluetooth works normal
Even my C5502 bluetooth is not working. It fails to recognize device even after I press the NFC (near the camera flash).
I do not know if it is a hardware issue or firmware issue.
Bluetooth Issue in Xperia ZR
- I've also faced the same problem
- Did try SBH-20 with other handset and couldn't have any dificulty to pair it.
- Did repair my C5502 with PC companion and reinstalled 4.3 and then did the factory default setting.
Later found that its the bluetooth hardware issue.
I went to service center and let them know about all the installations and tweaks I did with my phone. And they happily replaced my set with the newer one within 2 days...!
I must say SONY's after sales service is equally great..
CarlitosMendezR said:
Hardware issue as a fact, best temporary solution is to press hard on the NFC icon next to the backlight.....
Awesome phone everything u could ask for, to perfect to be true
Sent from my C5502 using xda premium
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Yea, try this and see if you can get a temp fix. Also, you can try shake the phone and see if you can hear or feel little loos parts rattling. If so you need to send back to factory. The problem might be caused by loose screws on the re-enforcement metal plate causing bad/loose contact with bluetooth module. For this fix, you have to send it in for repair as screen needs to be removed.
CarlitosMendezR said:
Hardware issue as a fact, best temporary solution is to press hard on the NFC icon next to the backlight.....
Awesome phone everything u could ask for, to perfect to be true
Sent from my C5502 using xda premium
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Hello,
I have same problem in my xperia ZR. Sony center says they will not open the phone. My phone is out of warranty.
Do you have any idea what exactly the problem is? I want to fix permanently. Your temporary solution is work for me.
Do i go to some local mobile repair shop? I am afraid of those guys because one of friend has very bad issue in local repairs. Can you please guide me if you have any suggestion?
xperia bluetooth problem
nikunjnandaniya said:
Hello,
I have same problem in my xperia ZR. Sony center says they will not open the phone. My phone is out of warranty.
Do you have any idea what exactly the problem is? I want to fix permanently. Your temporary solution is work for me.
Do i go to some local mobile repair shop? I am afraid of those guys because one of friend has very bad issue in local repairs. Can you please guide me if you have any suggestion?
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Click to collapse
Bluetooth died on my Xperia ZR too. I noticed it just a few days after warranty was over so the service center doesn't want to take it in. The service center guy said it is a known hardware issue and I'm lucky because at least i have Wifi working.
Regarding the fix, i read somewhere that tightening the top three screws on the back and lightly tapping near the NFC logo with a screwdriver can work. I will try it once i get a precision screwdriver set.
muru2 said:
Bluetooth died on my Xperia ZR too. I noticed it just a few days after warranty was over so the service center doesn't want to take it in. The service center guy said it is a known hardware issue and I'm lucky because at least i have Wifi working.
Regarding the fix, i read somewhere that tightening the top three screws on the back and lightly tapping near the NFC logo with a screwdriver can work. I will try it once i get a precision screwdriver set.
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Hi,
Thanks for your reply.
Where do you read? Please update here if you successful in this.
Hi guys! I have the ZR C5503 Lte, i bought on ebay, couse i cant buy from sony, they not making these phones now. When i used the official sony rom, the bluetooth doesnt worked. I flashed the CM12, and the bluetooth is worked -not fine- when i was pressing near the led and the nfc symbol. The bluetooth isnt working like 1 week ago, when i press also not. Thanks for giving support there, im waiting for the final decision
Mate
Like title, anyone having similar situation like that ??? 3 normal headset has been tested, basically the phone has something to do with that. Did factory reset and all stuff, nothing works.
There were lots of people suffering that with the same pattern as mine with just left earplug
http://talk.sonymobile.com/t5/Xperi...ug-wont-play-music/td-p/402779/highlight/true
Last option is to send the phone toward service, i really want to avoid that since i won't be in Australia for a while.
RyNkA said:
Like title, anyone having similar situation like that ??? 3 normal headset has been tested, basically the phone has something to do with that. Did factory reset and all stuff, nothing works.
There were lots of people suffering that with the same pattern as mine with just left earplug
http://talk.sonymobile.com/t5/Xperi...ug-wont-play-music/td-p/402779/highlight/true
Last option is to send the phone toward service, i really want to avoid that since i won't be in Australia for a while.
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I had this happen to me.
I tried with two different headsets.
Turns out both headsets were broken and the phone was fine.
Maybe that's the case for you too.
Did you try a bluetooth handset? Anyway I know you are in complicated situation but in this case the best thing is send it back to repair via warranty.
RyNkA said:
Like title, anyone having similar situation like that ??? 3 normal headset has been tested, basically the phone has something to do with that. Did factory reset and all stuff, nothing works.
There were lots of people suffering that with the same pattern as mine with just left earplug
http://talk.sonymobile.com/t5/Xperi...ug-wont-play-music/td-p/402779/highlight/true
Last option is to send the phone toward service, i really want to avoid that since i won't be in Australia for a while.
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Click to collapse
Is not the phone, is the headset, trust me
Sent from my C6906 using Tapatalk
negrobembon said:
Is not the phone, is the headset, trust me
Sent from my C6906 using Tapatalk
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So what did you do mate ?...send it in for warranty support ?
negrobembon said:
Is not the phone, is the headset, trust me
Sent from my C6906 using Tapatalk
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I wouldn't be that sure.. I had the same problem, left audio channel didn't work in headphones. I tried 3 different headsets. That problem was in the phone. I've sent it to a repair centre and they replaced my while unit because they couldn't fix the issue. So I would send it in for repair with this problem. I know I did and got a replacement phone.
3 handset and all the same problem? 100% faulty device or jack, send it back to repair.
bramgg said:
I wouldn't be that sure.. I had the same problem, left audio channel didn't work in headphones. I tried 3 different headsets. That problem was in the phone. I've sent it to a repair centre and they replaced my while unit because they couldn't fix the issue. So I would send it in for repair with this problem. I know I did and got a replacement phone.
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Could be, though i had this issue before with different devices and its always the headset
Of course i guess you can't discard the phone as a culprit
Maybe you should find a way to verify it for free before sending it in for repairs
Sent from my C6906 using Tapatalk
Same case, it was dirt
Hi guys, don't send it back to repair, I had the same problem but i stuck in a needle to clean the plug and a lot of dirt came out, tried again the earplugs and they were working fin in both sides!:good::good:
rvzek_89 said:
Hi guys, don't send it back to repair, I had the same problem but i stuck in a needle to clean the plug and a lot of dirt came out, tried again the earplugs and they were working fin in both sides!:good::good:
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The last post was 19th January, your advice might be a tad late....
@gregbradley: lol
Sent from my C6902
Watch out with sticking a needle in the headphone jack! There's some special coating in it to make it waterproof! I guess that a needle can make destroy this coating!
Sent from my C6903 using xda app-developers app
gregbradley said:
The last post was 19th January, your advice might be a tad late....
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Not entirely too late, at least it helped me.
Been trying to find a solution for this same problem and was beginning to think a repair was needed.
Just to confirm...with a needle, after clearing out a clump of fluff sound now plays through both earphones of the 5 different headsets that wouldn't work before.
For anyone else trying to fix this problem either now or in the future, its at least worth a try.
Thanks rvzek
I've noticed that my left earplug have lower volume than the right one. Did someone had this problem?
I cannot remember what caused this, but it's only on the Sony headset and not other. Others are working fine.
Hello All,
My Z1 has recently begun to give off a sort of feedback when it vibrates (via the speakers).
I've ran diagnostic tests on my phone and all tests seem to come back positive and error-free.
However, when I run the Vibration test, sometimes the vibrator works perfectly fine (for about two runs), and then it vibrates with the negative "ZzzzzZzzZ" sound.
Is anyone else experiencing this issue with their Z1? Perhaps someone else (if anyone is experiencing it as well) can further elaborate on the issue. Would really like to get this issue fixed without having to send it back to Sony :crying:
I have the same problem with my Z1 (6903). There's a weird buzzing sound from the speaker right after the vibrator activate. Would love to be able to fix this without sending to Sony as well.
Jounsa said:
Hello All,
My Z1 has recently begun to give off a sort of feedback when it vibrates (via the speakers).
I've ran diagnostic tests on my phone and all tests seem to come back positive and error-free.
However, when I run the Vibration test, sometimes the vibrator works perfectly fine (for about two runs), and then it vibrates with the negative "ZzzzzZzzZ" sound.
Is anyone else experiencing this issue with their Z1? Perhaps someone else (if anyone is experiencing it as well) can further elaborate on the issue. Would really like to get this issue fixed without having to send it back to Sony :crying:
Click to expand...
Click to collapse
luan87us said:
I have the same problem with my Z1 (6903). There's a weird buzzing sound from the speaker right after the vibrator activate. Would love to be able to fix this without sending to Sony as well.
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Guys i had same problem few weeks back, then two days back vibrator stopped working and this zzzzzzzzzzzz sound was the only thing i can notice. So went to center and today got it replaced. So no more workarounds for this issue. Go to center and get it replaced.
Peaceful Droid said:
Guys i had same problem few weeks back, then two days back vibrator stopped working and this zzzzzzzzzzzz sound was the only thing i can notice. So went to center and today got it replaced. So no more workarounds for this issue. Go to center and get it replaced.
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Ahh, that's unfortunate. I live in the Bahamas, so doing that is pretty difficult for me at the moment. Were you able to go to any Sony store, or did you have to go directly to a service center? How long did you have to wait for your replacement?
Sent from my C6903 using Tapatalk
I submitted my phone yesterday morning and person in charge told me they will try to do any sort of update first and if still there is an issue, they will replace it. Today morning when i went there, he told issue is not sorted wait for 10 minutes. and then i got new brand replacement in 15-20 minutes..:laugh:
I will suggest you to go directly to service center.
Peaceful Droid said:
I submitted my phone yesterday morning and person in charge told me they will try to do any sort of update first and if still there is an issue, they will replace it. Today morning when i went there, he told issue is not sorted wait for 10 minutes. and then i got new brand replacement in 15-20 minutes..:laugh:
I will suggest you to go directly to service center.
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Damn. Lol that is a toughie. Only service center I know of in the US is located in Texas :/
Edit: There are actually 4 locations; NJ, LA, Texas and San Jose, Cali.
Sent from my C6903 using Tapatalk
Ohhh that sounds tooooo far from your location. Try repair your phone via SUS or PCC. But first take full backup. Hope this can solve your issue. Though chances are very less.
Peaceful Droid said:
Ohhh that sounds tooooo far from your location. Try repair your phone via SUS or PCC. But first take full backup. Hope this can solve your issue. Though chances are very less.
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Yeahh, I doubt it would fix my prob. I'm going to have to tough it out till I can get up to NJ at some point (hopefully before my warranty expires ).
Yeah All the best for that mate.
Really found my self lucky that i have to travel just 10-12 minutes to reach service center
Yeah, thanks for replying to my thread though..thought I was the only one experiencing this issue.
smajor said:
No, You are not one! I faced this issue. Somehow I can't help with it, this seems its phone fault. Z1 has many issues in it.
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Yeah, unfortunately. Considering this is such an expensive phone with "top-quality components", you'd have expected more..
I'm also having the squeaky vibration problem...
Hi, I'm also having the squeaky vibration problem. My phone is about 6 months old and I've been having this noisy vibration squeak for at lease 6 weeks now. I'm running slimkit evo 8.1 on a unlocked bootloader. Before I try to get it fixed by Sony, do I need to reset back to stock and lock my bootloader?
Could anyone give me some pointer to what I could say to get the phone exchanged for a brand new one? I can't be without a phone for 2-3 weeks (estimated service time by resale store).
I have a 5 months old z1, and ive had this issue since the first month i bought it....i guess its a weak point, which is pity for a flag**** phone...
macooz said:
Hi, I'm also having the squeaky vibration problem. My phone is about 6 months old and I've been having this noisy vibration squeak for at lease 6 weeks now. I'm running slimkit evo 8.1 on a unlocked bootloader. Before I try to get it fixed by Sony, do I need to reset back to stock and lock my bootloader?
Could anyone give me some pointer to what I could say to get the phone exchanged for a brand new one? I can't be without a phone for 2-3 weeks (estimated service time by resale store).
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Click to collapse
Hi macooz,
Sorry for the late reply. If you are sending it back to Sony, you should always revert back to Stock, as custom firmwares void your warranty.
You could simply tell them that your Vibration Motor is not functioning properly (giving off a squeaky noise instead of an actual vibration) and you would like for it to be either repaired / replaced or have your entire phone exchanged for a new one.
Sent from my C6903 using Tapatalk
VladoBENZ said:
I have a 5 months old z1, and ive had this issue since the first month i bought it....i guess its a weak point, which is pity for a flag**** phone...
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Click to collapse
I agree with you. Issue is that because the phone is encased in gorilla glass, it makes it a bit difficult to change any parts on your own. Disassembly videos are available on YouTube, but who wants to take the risk of breaking their phone's casing and then have to replace additional parts?
Sent from my C6903 using Tapatalk
Same Problem
OMG, I have the same problem. Are there is way besides bring it to sony. In my country Indonesian, Sony Center is so bad service, that will long mont for service :crying:
Aghry said:
OMG, I have the same problem. Are there is way besides bring it to sony. In my country Indonesian, Sony Center is so bad service, that will long mont for service :crying:
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Hi,
No work around , besides trying to do it yourself and losing your warranty.
Was without my phone for a month and a half. Eventually got it replaced.
@soka said:
Hi,
No work around , besides trying to do it yourself and losing your warranty.
Was without my phone for a month and a half. Eventually got it replaced.
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Unfortunately, I agree with Soka on this one. I have had the replacement Vibrator for months now, but a little reluctant to open my device as it requires heating and having to purchase new adhesives and so on. I am getting those items in the very near future though, so I'm going to go ahead and do it!
My best piece of advice would be to purchase a replacement back (in case you crack / break your original one while removing it) and replacement adhesives before actually performing the DIY Fix.
Hi there Im facing this problem too, I open a new thread but then @soka pointed me to this one, I record a video from the sound
they had already replace the vibrator and the main board, but the issue still continue, here is the thread I open:
http://forum.xda-developers.com/xperia-z1/help/problem-sound-vibrator-t2922957
Hope to get fixed or replaced soon
Well, finally fixed my vibrator problem. I opened the back of my phone using a Hot Air Gun and pry tools, then replaced the vibrator module. Unfortunately, this seems to be the only valid solution.
Sent from my Xperia Z1 using Tapatalk