Database Develop

Bricked phone, can I get it replaced?

I was reflashing my phone, while in download mode, the power went off, and now my phone won't turn on or anything. I think my phone is bricked.
I bought the phone a week and a half ago. Will AT&T accept my phone for a replacement if I say it just stopped working? I have the $4.99/month Wireless Insurance, but won't they deny it when they find out I've been messing with it? What should I do?
Thanks!

Before you take it back, make sure it isn't bricked. Remove the battery, replace it, hold both the volume buttons, plug in the usb and see if it takes you to download mode
Sent from my Samsung SGH-i897

Kaik541 said:
Before you take it back, make sure it isn't bricked. Remove the battery, replace it, hold both the volume buttons, plug in the usb and see if it takes you to download mode
Sent from my Samsung SGH-i897
Click to expand...
Click to collapse
It's bricked. Replaced battery, won't turn on no matter what I do to it.
There's a small scratch on the screen, and the micro USB charging port cover is messed up a bit from something sticky getting in there.
What should I tell AT&T? What's the likeliness of them declining my claim? Can they tell that it's been tampered with even though it's bricked?

Wrong forum. But I would use my insurance instead and tell them it just quit on me...

Try plugging into the computer, remove the battery reinsert the battery. Then hold volume up and power till red text comes on the screen from there switch to holding both volume buttons down and power then when the red text flashes to black release power and continue to hold both volume buttons. That should get you back to the downloading digger bot.

Tehwall said:
It's bricked. Replaced battery, won't turn on no matter what I do to it.
There's a small scratch on the screen, and the micro USB charging port cover is messed up a bit from something sticky getting in there.
What should I tell AT&T? What's the likeliness of them declining my claim? Can they tell that it's been tampered with even though it's bricked?
Click to expand...
Click to collapse
They won't give you a hard time on the software side - to them off is off - they can't tell if you bricked it - they will send it somewhere and have it flashed.
BUT - if there is something sticky in the USB port then they do have grounds to deny your claim - for all they know you poured juice in there.
Good luck.

Get it into download mode and flash it again with odin. Likely not bricked.
Sent from my SAMSUNG-SGH-I897 using XDA App

alphadog00 said:
They won't give you a hard time on the software side - to them off is off - they can't tell if you bricked it - they will send it somewhere and have it flashed.
BUT - if there is something sticky in the USB port then they do have grounds to deny your claim - for all they know you poured juice in there.
Good luck.
Click to expand...
Click to collapse
If there is something sticky there it means he put something sticky there lol.
And also, follow thedamn directions people are giving you man. Your phone isntbricked, I dont even know of anyone who has bricked their phone yet..

Mattwp103 said:
Try plugging into the computer, remove the battery reinsert the battery. Then hold volume up and power till red text comes on the screen from there switch to holding both volume buttons down and power then when the red text flashes to black release power and continue to hold both volume buttons. That should get you back to the downloading digger bot.
Click to expand...
Click to collapse
votum said:
If there is something sticky there it means he put something sticky there lol.
And also, follow thedamn directions people are giving you man. Your phone isntbricked, I dont even know of anyone who has bricked their phone yet..
Click to expand...
Click to collapse
I tried everything suggested, nothing happens. The power went out, while flashing new firmware, now the phone won't turn on no matter what I do. I already tried peoples suggestions.

Tehwall said:
I tried everything suggested, nothing happens. The power went out, while flashing new firmware, now the phone won't turn on no matter what I do. I already tried peoples suggestions.
Click to expand...
Click to collapse
The AT&T screen doesn't come up?

Guys we have been told a gazillion times about this...what does this have to do with Development?! Jesus....

Which firmware were you using at the time and which one were you flashing?

also make sure the battery is charged

prestopasto said:
The AT&T screen doesn't come up?
Click to expand...
Click to collapse
Nothing does, I tried every combo, SIM card in and out, replacing battery, USB plugged in and out, download mode, regular power button, recovery mode, what the guy suggested above; everything.
Not a single thing shows up on the screen.

You glanced over my question.
The version of firmware you were using before the flash and during the failed flash can be very pertinent to the key combination you need to get into download mode =P

Zilch25 said:
You glanced over my question.
The version of firmware you were using before the flash and during the failed flash can be very pertinent to the key combination you need to get into download mode =P
Click to expand...
Click to collapse
I had the stock firmware, installed the JM5 firmware, reinstalled the JM5 firmware, while doing so, they power went off.
Just pressing Volume Down + Power got me into Download Mode everytime.
Edit: And yes, the battery was charged, it was at about 67% when I was flashing the firmware. How can I charge the battery for the heck of it when the phone is dead? Normally when you plug in the USB cable there's a charging animation on the screen. Nothing comes up at all, can a dead phone charge a battery, or does the software need to send the power to the battery?

Honestly I've had flashes fail at varying points during the flash and I've gotten the black screen before, ALWAYS I've been able to get it to work by following these steps:
Pull out everything, SIM, SD, Battery, USB, EVERYTHING
Close Odin (If it's open)
Reopen Odin
Insert battery, hold vol down (If this doesn't work hold both volume buttons NO POWER)
While holding the button(s) plug in USB
Don't touch the power at any point, if this fails and you want to try the other key combo, start the process over completely.

Zilch25 said:
Honestly I've had flashes fail at varying points during the flash and I've gotten the black screen before, ALWAYS I've been able to get it to work by following these steps:
Pull out everything, SIM, SD, Battery, USB, EVERYTHING
Close Odin (If it's open)
Reopen Odin
Insert battery, hold vol down (If this doesn't work hold both volume buttons NO POWER)
While holding the button(s) plug in USB
Don't touch the power at any point, if this fails and you want to try the other key combo, start the process over completely.
Click to expand...
Click to collapse
This man speaks the truth, listen to him.

If your insurance covers damage then destroy the phone and call att and tell them its been destroyed.
if not then it is possible that the power outage could have caused your phone to zap.

Flashing or not if you spilled stuff into the usb port your screwed. Week and a half and you scratched the screen and did that? I have tried to scratch mine with no succes. I say ditch that phone and get a GO phone. And have a mod delete this pointless thread already!!!!

Some serius help needed. Bootloop, stuck, bootloader not working etc..

Hi. To start with I bought a phone from a friend which I knew was faulty but decided to take my chances and try to fix it. He claims he did nothing to the phone but don't know for sure. Phone is in constant bootloop, Goes until splash screen and reboots. Worst yet to come - even bootloader menu restarts on constant basis when i try to get into it. Meaning it goes into bootloader but restarts in few seconds before i can get to factory reset. Computer is not picking up this device but i also don't have any drivers installed but don't even know how to install them with a phone in this state. Is there anything i can do about it? Been with Samsung for the past few years and here is everything completely different so don't know much about adb but am a quick learner and can follow any steps! I can provide picture of bootloader if it would be any helpful.

michal_alton said:
Hi. To start with I bought a phone from a friend which I knew was faulty but decided to take my chances and try to fix it. He claims he did nothing to the phone but don't know for sure. Phone is in constant bootloop, Goes until splash screen and reboots. Worst yet to come - even bootloader menu restarts on constant basis when i try to get into it. Meaning it goes into bootloader but restarts in few seconds before i can get to factory reset. Computer is not picking up this device but i also don't have any drivers installed but don't even know how to install them with a phone in this state. Is there anything i can do about it? Been with Samsung for the past few years and here is everything completely different so don't know much about adb but am a quick learner and can follow any steps! I can provide picture of bootloader if it would be any helpful.
Click to expand...
Click to collapse
Send a picture of the bootloader while I find the drivers you need

Seems like battery is completely dead as it only reboots when there is power supply connected, but then it won't turn off (any charging light don't come on, not sure if it should though). Just now i've seen a vodafone logo for a very short second when I connected to pc from charger. But phone rebooted again just after.
HTC_Phone said:
Send a picture of the bootloader while I find the drivers you need
Click to expand...
Click to collapse
edit. downloaded drivers (4.8) but that didn't change anything and windows still doesn't pick up device.
After connecting my one to computer for past 3 hours its started more frequently boot and showing Vodafone menu but still restarts shortly after. Vodafone logo shows on and lights on soft buttons starts flashing like 3 times and than it keeps rebooting. Does it mean anything?

michal_alton said:
Seems like battery is completely dead as it only reboots when there is power supply connected, but then it won't turn off (any charging light don't come on, not sure if it should though).
Click to expand...
Click to collapse
Have you checked this: http://forum.xda-developers.com/showthread.php?t=2481211
michal_alton said:
After connecting my one to computer for past 3 hours its started more frequently boot and showing Vodafone menu but still restarts shortly after. Vodafone logo shows on and lights on soft buttons starts flashing like 3 times and than it keeps rebooting. Does it mean anything?
Click to expand...
Click to collapse
That almost sounds like your POWER button is stuck!! Are you able to completely power off, and it stays off.

I think i know what it is. Power button stuck and keeps restarting device. Although i can feel pressing it, this is what it looks like.

nkk71 said:
Have you checked this: http://forum.xda-developers.com/showthread.php?t=2481211
That almost sounds like your POWER button is stuck!! Are you able to completely power off, and it stays off.
Click to expand...
Click to collapse
Didn't see your comment but this is exactly how it looks to me. I can't switch off phone and in bootloader it acts like i was pressing power button. Although it operates normally meaning that it can be pressed down. Arranged warranty repair with HTC and they are collecting phone tomorrow.

michal_alton said:
Didn't see your comment but this is exactly how it looks to me. I can't switch off phone and in bootloader it acts like i was pressing power button. Although it operates normally meaning that it can be pressed down. Arranged warranty repair with HTC and they are collecting phone tomorrow.
Click to expand...
Click to collapse
Good luck mate, but definitely sounds like the power button is stuck

It's been fixed under warranty by HTC. They replaced motherboard on mine HTC. So all good

[Q] HTC ONE no power or led

Hi, I posted a question on this already but the situation has changed. So firstly what happened was i rooted, flashed cwm recovery and was running the sinless rom GPE. this was fine for about a month and then i decided to s-off...the s-off process went smoothly and the phone powered back on like normal. Then i flashed another rom and there was a cyan colour filling the screen at boot so I decided to restore from a previous backup. However this backup was done before the s-off process. After restoring successfully I clicked "reboot phone" on CWM and since that the phone never turned on or show any signs of life.
At first it would connect to the computer but show up in device manager as QHSUSB_DLOAD but now when I connect the phone to the computer it jus disconnects and reconnects over and over.
Things I tried:
Holding power button for over 2 minutes (with and without bright light on the sensor).
Left charging for over 4 days.
Holding Power+VOL down for over 2 minutes.
Holding Power+VOL up for over 2 minutes.
Holding all three hardware buttons for over 2 minutes.
In the process of trying all these things not once did the led even blink or did the phone even show any signs of life. Can anyone help with this situation?

devon4786 said:
Hi, I posted a question on this already but the situation has changed. So firstly what happened was i rooted, flashed cwm recovery and was running the sinless rom GPE. this was fine for about a month and then i decided to s-off...the s-off process went smoothly and the phone powered back on like normal. Then i flashed another rom and there was a cyan colour filling the screen at boot so I decided to restore from a previous backup. However this backup was done before the s-off process. After restoring successfully I clicked "reboot phone" on CWM and since that the phone never turned on or show any signs of life.
At first it would connect to the computer but show up in device manager as QHSUSB_DLOAD but now when I connect the phone to the computer it jus disconnects and reconnects over and over.
Things I tried:
Holding power button for over 2 minutes (with and without bright light on the sensor).
Left charging for over 4 days.
Holding Power+VOL down for over 2 minutes.
Holding Power+VOL up for over 2 minutes.
Holding all three hardware buttons for over 2 minutes.
In the process of trying all these things not once did the led even blink or did the phone even show any signs of life. Can anyone help with this situation?
Click to expand...
Click to collapse
Hi mate, as i know, the QHSUSB_DLOAD mode, is the same to say: bricked phone...
So, probably, you have to send it to htc for warranty and they have to change your motherboard...

Guich said:
Hi mate, as i know, the QHSUSB_DLOAD mode, is the same to say: bricked phone...
So, probably, you have to send it to htc for warranty and they have to change your motherboard...
Click to expand...
Click to collapse
I was hoping that wasn't the case..but oh well...would they be able to know if I was s-off or anything?

devon4786 said:
I was hoping that wasn't the case..but oh well...would they be able to know if I was s-off or anything?
Click to expand...
Click to collapse
Theoretically no, because the mainboard won't work...
I think is the possibility that your phone is bricked is hard

HTC One, Froze, Restart, Cannot turn on, NO LED etc.
Guich said:
Theoretically no, because the mainboard won't work...
I think is the possibility that your phone is bricked is hard
Click to expand...
Click to collapse
I also had the case of my HTC One, my battery was still at 55% while I was watching a video until it froze, so I decided to shut it down to reboot but when I tried to switch it on, it already does not show the Red LED, did any possible combinations of power on and pressing down the volume also under bright light, but there's no luck on it. However, I tried plugging my phone to the PC and there are still the sounds that it has connected. I checked it on the devmgmt.msc but it says that:
Base System Device, QHSUSB_DLOAD and Unidentified Device - All appeared to say "No Driver Found"
It has been a day since I left my phone wall charged, plugged it in the PC with the USB detected sounds but still can't turn it on. Is there any other way to turn on the phone again? Since I badly wanted to recover all my photos and other stuff from the phone Any possible help/tip/advice would be much appreciated! Would there be any way before sending it to the HTC Company? Thank you in advance!

There is a possible fix for that around here somewhere, a Guide to fix hard bricks, typical I cant find it now.
EDIT: Here it is, only supports M7_UL devices though, never had to use it so I cant answer any further queries on it, if you have any problems trying it you'll have to post in that thread.
http://forum.xda-developers.com/showthread.php?t=2770684

[Q] Unlocking bootloader hard bricked my moto x

So....
I think I hard bricked my 1st gen moto x. I was in the process of unlocking the bootloader using motorolla's guide and everything was going fine. i had the "unlock..." (or "unlocked..." i forget what it actually said) showing on my screen and just out of habit, i hit the power button as i put the phone down.
now, nothing.
nothing at all. no recovery mode, no nothing. does anyone have any suggestions? i've tried holding down power and vol down for 5 min. i've tried pushing random buttons. i've tried praying to the motorolla gods.

Is your phone the developer edition?
Sent from my Samsung Galaxy Tab 4 8" model using Tapatalk

gullbert said:
So....
I think I hard bricked my 1st gen moto x. I was in the process of unlocking the bootloader using motorolla's guide and everything was going fine. i had the "unlock..." (or "unlocked..." i forget what it actually said) showing on my screen and just out of habit, i hit the power button as i put the phone down.
now, nothing.
nothing at all. no recovery mode, no nothing. does anyone have any suggestions? i've tried holding down power and vol down for 5 min. i've tried pushing random buttons. i've tried praying to the motorolla gods.
Click to expand...
Click to collapse
Press and hold the volume down button simultaneously with the power button for about 5 seconds then release. Can you get into bootloader mode?

JulesJam said:
Press and hold the volume down button simultaneously with the power button for about 5 seconds then release. Can you get into bootloader mode?
Click to expand...
Click to collapse
I've tried that several times. Definitely can't get into bootloader mode.

plugin to charger.... what do you see

sumon511 said:
plugin to charger.... what do you see
Click to expand...
Click to collapse
absolutely nothing.

Hold the power button as well as both the volume buttons all together.
Does it do?

gullbert said:
absolutely nothing.
Click to expand...
Click to collapse
in that case,are you sure your charger/data cable is ok? also try connecting it to your computer with cable.do you see any device in computer? if its complete dead,then i see no hope

gullbert said:
absolutely nothing.
Click to expand...
Click to collapse
This sounds like a hardware failure, maybe a battery failure or a charging port failure. Like someone else suggested, try a different charger and see what happens.
Is it still under warranty?

JulesJam said:
This sounds like a hardware failure, maybe a battery failure or a charging port failure. Like someone else suggested, try a different charger and see what happens.
Is it still under warranty?
Click to expand...
Click to collapse
His warranty is void unless it's a dev edition

adity said:
His warranty is void unless it's a dev edition
Click to expand...
Click to collapse
Depends on the state - in many states in the US, a manufacturer cannot void a warranty if the product failure/defect has nothing to do with why the manufacturer wants to void the warranty.
Since unlocking a bootloader has nothing to do with a battery failure, in those states where the law is as I stated above, Motorola cannot void the warranty. Now the average Joe may not know this and may not know how to sue Motorola if they won't honor the warranty, but if you do know this and do know how to file a small claims case against Motorola, then you would win in those states.
So it is not across the board true that you void your warranty if you unlock your bootloader and don't have a dev ed. It depends on the state and what is wrong with your phone.

Happened once to my Galaxy Nexus, solved with Odin. I don't know if there's such thing for Motorola devices :/
Odin can reconize the phone when powered off, that's why it worked.
i had no fastboot, recovery or battery icon when plugged to charger

JulesJam said:
Press and hold the volume down button simultaneously with the power button for about 5 seconds then release. Can you get into bootloader mode?
Click to expand...
Click to collapse
I had this exact same thing happen today, but I pressed power because the phone was hung there for a minute when I know it takes 1 second.
Nothing, Its like there is no battery it it. Damnit

Lamarrotems said:
I had this exact same thing happen today, but I pressed power because the phone was hung there for a minute when I know it takes 1 second.
Nothing, Its like there is no battery it it. Damnit
Click to expand...
Click to collapse
Keep it plugged in, if it is totally drained, it will not turn on for a while until it gets charged to a safe level. Then after awhile on the charger, try to get into bootloader mode.

JulesJam said:
Keep it plugged in, if it is totally drained, it will not turn on for a while until it gets charged to a safe level. Then after awhile on the charger, try to get into bootloader mode.
Click to expand...
Click to collapse
Unfortunately I have been charging it for a day now and nothing. I think I need to try that RDS lite fix or moto x flasher tool. Only problem is I don't have a windows computer with admin access, so trying to borrow one.

Lamarrotems said:
Unfortunately I have been charging it for a day now and nothing. I think I need to try that RDS lite fix or moto x flasher tool. Only problem is I don't have a windows computer with admin access, so trying to borrow one.
Click to expand...
Click to collapse
Anyone had any experience with RDSLite or MotoFlasher? Haven't been able to get either to work, been trying for a couple hours. Any hlep would be GREATLY Appreciated - I am a poor grad student!

Younex said:
Happened once to my Galaxy Nexus, solved with Odin. I don't know if there's such thing for Motorola devices :/
Odin can reconize the phone when powered off, that's why it worked.
i had no fastboot, recovery or battery icon when plugged to charger
Click to expand...
Click to collapse
That is the first to.e hearing Odin being used on a nexus. That is interesting. I always thought odin was for Samsung only.

Travisdroidx2 said:
That is the first to.e hearing Odin being used on a nexus. That is interesting. I always thought odin was for Samsung only.
Click to expand...
Click to collapse
Samsung made at least one of the past nexus devices. -> http://en.wikipedia.org/wiki/Galaxy_Nexus

KidJoe said:
Samsung made at least one of the past nexus devices. -> http://en.wikipedia.org/wiki/Galaxy_Nexus
Click to expand...
Click to collapse
Good point. I have the old gnex. I just always used fastboot. Never read about anyone using Odin the whole time I used it. Always learn something new!

Same thing just happened to me. It was displaying blue "unlock..." then just froze. Absolutely nothing, just a black screen. Can't get into any bootloader or recovery. I really hope this phone is not totally screwed now. Any of you guys have any luck?

Yes another bricked VS980, anyone help

Ok long story
I bricked my device (totally dead, no power no dl mode no led not nothing at all), i know what i did wrong, then after plenty of research I ended up tripping the area in motherboard to bring phone back to life and I was successful. I brought it back to life started over completely with a stock device like new, I rooted and loaded up some roms and all was ok. Then....
Someone I knew needed a new device but did not want it rooted as they knew nothing about root and wanted a stock device, so I TOT all the way back to stock and told them the device would run through all the updates up to Lollipop and it did, BUT the OTA to lollipop bricked the device
Yes with the phone stock and doing regular updates it bricked, they brought it to me and I was able to trip the capacitors again and was able to get into bulk mode and AGAIN was able to bring device back to life, so I sat there and one by one let the updates come in on a COMPLETELY STOCK DEVICE and ONCE AGAIN the freakin OTA bricked the device, so.....
I have not been able to get it back, I went through the same steps to get device back, and I have now done everything possible (I think) and cannot get it back.
I have tripped the IC capacitors and gotten the 9006 and 9008, when I get the 9006 and all the partitions pop up, I use the SRK tool and it works, but then when I go to reboot I used to get the LG logo bootloop and was able to turn off and go into download mode, but now download mode freezes on the little icon and download mode never opens up, so in turn I cant TOT or KDZ back to stock. I have tried the boarddiag, I have even tried the Ubuntu fix and nothing, my symptoms so far:
download mode frozen with the little icon but download mode does not show up, I sometimes get just a vibration on/off that never ends, I have also gotten a red LED & LG logo boot loop. I have literally lost 2 days trying to figure this out. My question is, is there anyone that will do this for me. I will pay to ship and return, Please anyone.

stay-down said:
Ok long story
I bricked my device (totally dead, no power no dl mode no led not nothing at all), i know what i did wrong, then after plenty of research I ended up tripping the area in motherboard to bring phone back to life and I was successful. I brought it back to life started over completely with a stock device like new, I rooted and loaded up some roms and all was ok. Then....
Click to expand...
Click to collapse
Hi,
Have you tried this ? -->http://forum.xda-developers.com/showthread.php?t=2582142
LMK if it helped you.

iubjaved said:
Hi,
Have you tried this ? -->http://forum.xda-developers.com/showthread.php?t=2582142
LMK if it helped you.
Click to expand...
Click to collapse
Yes I tried that and Ubuntu would never see my device. Upon entering the first command I would not get a return command identifying my device.

Can you do one more thing? Disassemble your battery, reassemble it , plug it in wall charger , charge it for some time and go to download mode, see if its working?

iubjaved said:
Can you do one more thing? Disassemble your battery, reassemble it , plug it in wall charger , charge it for some time and go to download mode, see if its working?
Click to expand...
Click to collapse
charged up.
This is where I am right now.....If I turn on the device i get LG screen then it turns off and LED flashes red one time, then it loops doing the same thing.
If I hold vol up and plug in it will show download mode about to start but then powers off and red LED and it boot loops again.
I noticed if I power off and hold power button, then it will vibrate on and off while im holding power button, weird.
If I open up device to trip ic in motherboard, the device does the weird vibration while plugged in as i am attempting to trip mb.
I can trip it though and get 9006 or 9008 with all the partitions popping up and i have used every single program on here to unbrick but after all those programs all i get is the damn LG screen and red LED boot loop. I am totally giving up.

.....

Then i have no idea what could fix your phone. I recommend you bring it to a repair shop.

iubjaved said:
Then i have no idea what could fix your phone. I recommend you bring it to a repair shop.
Click to expand...
Click to collapse
Yeeah I think I will just let it go, it gave me a good run and I will just hang on to it just to have another device in the drawer.
Thanks for the help

stay-down said:
Yeeah I think I will just let it go, it gave me a good run and I will just hang on to it just to have another device in the drawer.
Thanks for the help
Click to expand...
Click to collapse
Even though i had to replace my LCD recently, im still using this device as my daily driver though!
Np.