Database Develop

Whats wrong with my HD 7, is this normal?

Ohhkay, here is my issue. If my phone
1. Dies, when i put it on the charger weather it be the wall or the computer, and then turn it on it wont turn on completely. It shows a picture telling me to connect my phone to a computer.
or
2. If i turn my phone off manually by the lock screen button and then try to turn it on it does the same thing as if the phone died.
The fix is to pull the battery once its on, and then turn it on. Is this a common issue and just a part of one of the many bugs with this new OS? Thanks!

No problem here... better take it back and let em check it

tfn said:
No problem here... better take it back and let em check it
Click to expand...
Click to collapse
What do you mean by take a look at it, what can a bunch of t-mobile reps do? (referencing the reps at the t-mobiles near me because they don't seem to know much about ANYTHING.)

Paul Nur said:
Ohhkay, here is my issue. If my phone
1. Dies, when i put it on the charger weather it be the wall or the computer, and then turn it on it wont turn on completely. It shows a picture telling me to connect my phone to a computer.
or
2. If i turn my phone off manually by the lock screen button and then try to turn it on it does the same thing as if the phone died.
The fix is to pull the battery once its on, and then turn it on. Is this a common issue and just a part of one of the many bugs with this new OS? Thanks!
Click to expand...
Click to collapse
I wouldn't consider your issue a bug at this point. You might want to take it to the store and have it swapped. If it happens on your replacement then its a bug; if someone else mentions it then its a bug.
Again, start with step one, take the phone back and have it swapped.

How long/complicated/tiresome/time consuming is backing up my ENTIRE phone to my computer, and then reloading EVERYTHING back to the replacement?

Paul Nur said:
How long/complicated/tiresome/time consuming is backing up my ENTIRE phone to my computer, and then reloading EVERYTHING back to the replacement?
Click to expand...
Click to collapse
I'm not sure what you mean by backup as WP7 doesn't have any backup abilities. Are you referring to your music via Zune. All the apps you download are via marketplace which is in the cloud. likewise your e-mail which is also in the cloud.
You've got 25GB of skydrive for your documents that are also cloud based hence no backup. Again you may want to give more details by backup/restore.

Paul Nur said:
How long/complicated/tiresome/time consuming is backing up my ENTIRE phone to my computer, and then reloading EVERYTHING back to the replacement?
Click to expand...
Click to collapse
It isn't complicated. It's actually very simple. Sign into Live.com and that will sync most of your info. Connect to Zune and the rest will be loaded.
I had to do it 4 times. I'm on my fourth HD7. Stuff like placing tiles and the arrangement of you main page is manual, though.

MartyLK said:
It isn't complicated. It's actually very simple. Sign into Live.com and that will sync most of your info. Connect to Zune and the rest will be loaded.
I had to do it 4 times. I'm on my fourth HD7. Stuff like placing tiles and the arrangement of you main page is manual, though.
Click to expand...
Click to collapse
Tiles and settings is what it comes down to? Ok well even with this issue I don't really care if its there. My phone only died once, when I first got it, and there was only one case where I had to turn the phone off because of an app. As long as its not confirmed by Microsoft that it is a hardware issue, I could care less, it will get fixed if it is software related. So this thread made me come to this conclusion. "If its not a hardware issue confirmed by Microsoft then I dont care"
Sent from my HD7 using Board Express

Paul Nur said:
Tiles and settings is what it comes down to? Ok well even with this issue I don't really care if its there. My phone only died once, when I first got it, and there was only one case where I had to turn the phone off because of an app. As long as its not confirmed by Microsoft that it is a hardware issue, I could care less, it will get fixed if it is software related. So this thread made me come to this conclusion. "If its not a hardware issue confirmed by Microsoft then I dont care"
Sent from my HD7 using Board Express
Click to expand...
Click to collapse
I just remembered, you also need to manually install the apps you got from the Market. They don't install automatically yet...later in an update, hopefully.

MartyLK said:
I just remembered, you also need to manually install the apps you got from the Market. They don't install automatically yet...later in an update, hopefully.
Click to expand...
Click to collapse
Yes, I agree; having all your downloaded apps (on your phone) sync to ur computer visa versa (computer to phone) would be great. To take it one step further have them sync'ed to your live account! That would be cool. To just input your windows live id on ur new wp7 device and everything but the placement of your tiles and settings would be there. Ahhh, we can only dream, lol. (or hope)
and here is a picture of my screen when i plug in my phone after i get the "connect your wp7 device to a computer" screen.

Paul Nur said:
Yes, I agree; having all your downloaded apps (on your phone) sync to ur computer visa versa (computer to phone) would be great. To take it one step further have them sync'ed to your live account! That would be cool. To just input your windows live id on ur new wp7 device and everything but the placement of your tiles and settings would be there. Ahhh, we can only dream, lol. (or hope)
and here is a picture of my screen when i plug in my phone after i get the "connect your wp7 device to a computer" screen.
Click to expand...
Click to collapse
Actually I was more referring to the way Android 2.2 does it. Sign in to Gmail or the Market and all your apps will be restored. But that would be great...a bit thefty...LOL...if the apps could backup to the PC.

My phone does it too. But only if I let my phone die completely. After the "Break In" for the batt. I don't let my phone die. Usually always have some form of a charger close by. Should I look into swapping it out? I mean it's not that big of a deal for me but if it's something that should be avoided I'll go swap tomorrow.

I have had the issue a couple time but I figured out that I was actually pushing the power and volume buttons at the same time. I have the phone in the case from T-Mobile the Speck. The case seems to make the buttons super sensitive. I paid attention to what I was doing when I plugged it in and realized I was holding it in a manner while plugging it into the charger and computer that was applying pressure (not much pressure either) to the power and volume buttons. I took off the case for the day and didn't have any trouble. So it's back in the case now and I just pay close attention to where I put my fingers when plugging it in.

/)4rk H4r8!n93r said:
I have had the issue a couple time but I figured out that I was actually pushing the power and volume buttons at the same time. I have the phone in the case from T-Mobile the Speck. The case seems to make the buttons super sensitive. I paid attention to what I was doing when I plugged it in and realized I was holding it in a manner while plugging it into the charger and computer that was applying pressure (not much pressure either) to the power and volume buttons. I took off the case for the day and didn't have any trouble. So it's back in the case now and I just pay close attention to where I put my fingers when plugging it in.
Click to expand...
Click to collapse
Nope, holding down JUST the power button, same goes for when it dies. Anyone have any news on what will be in the first update for wp7?
Sent from my HD7 using Board Express

Paul Nur said:
Nope, holding down JUST the power button, same goes for when it dies. Anyone have any news on what will be in the first update for wp7?
Sent from my HD7 using Board Express
Click to expand...
Click to collapse
The same exact thing happened to my HD7 twice around four days ago right after charging (my phone is just 5 days old). I had to take out the battery for the phone to turn on again. Never happened again though. I must have pressed something.

If it's still showing the download screen even if you're not touching the volume button, then the phone is touching the volume button itself. Call 611 or 1-800-937-8997 to set up a warranty exchange. If you bought it second hand, you're stuck with it.

[Q] Warning or reminder? (Water Resistance)

I bought my Z when it first came out in Norway, and the only times I've ever opened the external flaps were when I first inserted the required cards, as well as three times when connecting it to the computer using the USB cable. For a week now, sometimes when I open my phone, it gives me a message that reads "(Title) Water Resistance (Message) Please close the external connector covers to secure water resistance." I have the option to prevent it from telling me again in the future, but it makes me a little worried, as I do not know if this is a warning (implying something is wrong with my flaps, since it does show up when they are tightly secured) or a reminder (just a normal reminder to make sure I know to close them). My question to you is whether or not anyone can answer the question. I looked through the user manuals, searched the webs and these forums, but couldn't seem to find any information regarding this issue. I just simply need to know if I should have it checked out or not. Any replies are highly appreciated.

Chapunie said:
I bought my Z when it first came out in Norway, and the only times I've ever opened the external flaps were when I first inserted the required cards, as well as three times when connecting it to the computer using the USB cable. For a week now, sometimes when I open my phone, it gives me a message that reads "(Title) Water Resistance (Message) Please close the external connector covers to secure water resistance." I have the option to prevent it from telling me again in the future, but it makes me a little worried, as I do not know if this is a warning (implying something is wrong with my flaps, since it does show up when they are tightly secured) or a reminder (just a normal reminder to make sure I know to close them). My question to you is whether or not anyone can answer the question. I looked through the user manuals, searched the webs and these forums, but couldn't seem to find any information regarding this issue. I just simply need to know if I should have it checked out or not. Any replies are highly appreciated.
Click to expand...
Click to collapse
It's part of SmartConnect , it's just reminding you to check your ports are closed because you just unplugged from usb port or headset port. You can disable the notification next time if you want.

defsix said:
It's part of SmartConnect , it's just reminding you to check your ports are closed because you just unplugged from usb port or headset port. You can disable the notification next time if you want.
Click to expand...
Click to collapse
I also selected do not remind again while i was watching a movie on the phone when it was charging... I cant find the setting to reset that warning so that it reminds me to close it. Can you show me exactly where. I looked in Smart Connect already. Dont see such a setting.

lilant510 said:
I also selected do not remind again while i was watching a movie on the phone when it was charging... I cant find the setting to reset that warning so that it reminds me to close it. Can you show me exactly where. I looked in Smart Connect already. Dont see such a setting.
Click to expand...
Click to collapse
Maybe go into settings/apps/all and look for smart connect and select clear data/clear defaults?

*boy*racer* said:
Maybe go into settings/apps/all and look for smart connect and select clear data/clear defaults?
Click to expand...
Click to collapse
Thank you work perfectly.
Sent from my C6606 using xda premium

Wierd Stuff

K have a AT&T Note 3 MJ5 baseband version. Well one day while sending out a text, the menu kept popping up. I closed the message app out and still the menu for the home screen continued to pop up. I checked the accessibility setting and everything looked fine. But every app i open the menu or the haptic feedback continues checked or not checked. So i rooted and installed safstrap and install several different roms but still the same thing. Its really bad when the keyboard is pulled up to send a text or write an email and also when its on the charger fully charged the device works great, but once its unplugged and a little bit of the battery is use this thing goes nuts. Stuff just popping on its own. Anyway thanks in advance for any input. Thanks million.

It sounds like your capacitive menu button is constantly being pressed. Has the screen been replaced by any chance? I'd revert it back to stock and have it exchanged for a new one.

Thanks 440bro for replying, to answer question is no, as far as i can tell it has never been wet nor dropped to the effect that it would cause all this wacky stuff. Most of the time when i have the keyboard up for texting n emailing,the menu pops up n down or ill have to hit the return key. But as long as i have it plugged in charging or the battery is 100% it is useful. I'll make a short video and post it some time today i hope, Thanks 440 for the input

ping33tx said:
Thanks 440bro for replying, to answer question is no, as far as i can tell it has never been wet nor dropped to the effect that it would cause all this wacky stuff. Most of the time when i have the keyboard up for texting n emailing,the menu pops up n down or ill have to hit the return key. But as long as i have it plugged in charging or the battery is 100% it is useful. I'll make a short video and post it some time today i hope, Thanks 440 for the input
Click to expand...
Click to collapse
I asked if your screen was replaced because the menu button is a very thin ribbon cable attached to the screen. Someone who's not careful could cut, or damage this part when replacing the glass. If it was pinched it could act like it's constantly being pushed. Maybe your phone was assembled on a monday morning by someone who was hung over and damaged it lol!
Even if you aren't the original owner I would walk up to an att store and ask for a replacement since it's still a new device.

ping33tx said:
Thanks 440bro for replying, to answer question is no, as far as i can tell it has never been wet nor dropped to the effect that it would cause all this wacky stuff. Most of the time when i have the keyboard up for texting n emailing,the menu pops up n down or ill have to hit the return key. But as long as i have it plugged in charging or the battery is 100% it is useful. I'll make a short video and post it some time today i hope, Thanks 440 for the input
Click to expand...
Click to collapse
Do you have a protector that over laps the top edge of the display? It is possible the lip on the protector is actually extending into the contact area of that button and causing it to think it is being pressed. If you have a protector or bumper of some sort, remove it and see if you still have the problem.

440bro said:
I asked if your screen was replaced because the menu button is a very thin ribbon cable attached to the screen. Someone who's not careful could cut, or damage this part when replacing the glass. If it was pinched it could act like it's constantly being pushed. Maybe your phone was assembled on a monday morning by someone who was hung over and damaged it lol!
Even if you aren't the original owner I would walk up to an att store and ask for a replacement since it's still a new device.
Click to expand...
Click to collapse
I believe i am first owner of this device, and no i have never had it repaired in any kinda way,and the box nor the on the phone any where does it state refurbished anywhere.i ordered it when it came out thru att as a upgrade on my plan. and i do not have
a screen protector on it. it did but i removed it just to make sure it wasnt the problem.

Solarenemy68 said:
Do you have a protector that over laps the top edge of the display? It is possible the lip on the protector is actually extending into the contact area of that button and causing it to think it is being pressed. If you have a protector or bumper of some sort, remove it and see if you still have the problem.
Click to expand...
Click to collapse
I took everything off lol otterbox the clear coat i had on it everything, as long as i have it on the charger and it being 100 i have no problems,but when i take it off and the battery get to 95 or less the menu pop up system or app setting menu pops up continues to where i can barely use the phone lol kinda getting use to it, i have even cleared everything used odin and flashed stock and still goes on,no matter what rom i use anyway thank yall so very much for all the input and help of ideas this forum is the best thank guys n gals,

Revert it back to stock. Make sure there's no custom padlock symbol. You'll be able to swap it at an at&t dsc center no problem!

Sounds good thanks for the help 440

440bro said:
Revert it back to stock. Make sure there's no custom padlock symbol. You'll be able to swap it at an at&t dsc center no problem!
Click to expand...
Click to collapse
440bro worked out just right,reverted back to stock made sure everything was back to stock and took it att and by luck is was still under warranty and got another one, Thanks for the help

ping33tx said:
440bro worked out just right,reverted back to stock made sure everything was back to stock and took it att and by luck is was still under warranty and got another one, Thanks for the help
Click to expand...
Click to collapse
Glad to hear they swapped you. Thanks for reporting back!

I swapped a Note 2 that I'd upgraded from. For some reason it kept getting the black screen of death (basically locking up). I reverted it back to stock and removed root. Had NO issues even though it was upgraded to 4.3 before I rooted it. No Knox trip or Custom status.

And thats a weird and to spell wierd?

After working in a sprint repair center for many years I saw this issue with the Galaxy S2 line constantly. An lcd replacement fixed it up.

S Pen not working

After I accidentally inserted the S Pen backwards, but later on managed to remove it successfully, the S Pen is not working.
It can still be detected, ie triggering Air Command or screen off memo, when I was removing it whilst it was stuck, but after it was removed it does not trigger the Air Command, and the worst part is it does not interact with the phone in anyway, not even as a stylus. :crying:
I only got it for a few days, and really hope you guys can help me solve this issue. If not I will send it for repairs and hopefully get it fixed for free or low cost.

Hi,
I have a similar problem after accitaly insert in wrong way.
The S pen work, but there is no detection anymore.
I had to remove every detection in settings, but I still have some notification about S pen removed.
(you can trigfer air commands by double click S pen bouton)
I would like to know if someone did repaire the sensor?

There is a switch inside the phone which you have broken by yanking out the pen after it was inserted the wrong way. There are videos on YouTube that explain it in detail.

Yes.
I would like to know if someone did repaire this switch, in a Samsung repair station?

furballz said:
After I accidentally inserted the S Pen backwards, but later on managed to remove it successfully, the S Pen is not working.
It can still be detected, ie triggering Air Command or screen off memo, when I was removing it whilst it was stuck, but after it was removed it does not trigger the Air Command, and the worst part is it does not interact with the phone in anyway, not even as a stylus. :crying:
I only got it for a few days, and really hope you guys can help me solve this issue. If not I will send it for repairs and hopefully get it fixed for free or low cost.
Click to expand...
Click to collapse
Did u buy it new or used? If u bought it from the store a couple days ago just take it back and exchange it. But dont tell them u screwed it up lol
I still can not figure how people put the s pen in upside down.....scratching my head
Sent from my SM-N920P using XDA Free mobile app

spen working method
You can actually use the spen by going into settings, spen, and than turn off S pen power saver mode

My spen first began to get less and less responsive, i.e. I had to push hard for it to interact with the screen, and now it completely stopped interacting with the screen.
no idea dafuc is going on!

My phone won't detect my pen. It works though

I got mine stuck, removed it by inserting a bit of paper and now it doesn't work and it doesn't detect lol. fail.

Umyd said:
My spen first began to get less and less responsive, i.e. I had to push hard for it to interact with the screen, and now it completely stopped interacting with the screen.
no idea dafuc is going on!
Click to expand...
Click to collapse
First try to.change you tip with a spare one from the box. If the problem remains do a software reset . If none of this solve your problem then search with google for spen sensitivity. There is a metod to fix this problem.

calinormy said:
First try to.change you tip with a spare one from the box. If the problem remains do a software reset . If none of this solve your problem then search with google for spen sensitivity. There is a metod to fix this problem.
Click to expand...
Click to collapse
Apparently it was moisture. Now it's working fine.
Thanx for taking the time mate

92bilal97 said:
You can actually use the spen by going into settings, spen, and than turn off S pen power saver mode
Click to expand...
Click to collapse
Thank you so much this worked for me. I never would of thought of trying that. THANKS!

Spent Oreo issue?

I have a sim free UK Note 8. Since the much anticipated Oreo update I seem to be having little glitches/delays with some actions but my main issue is with the SPen.
When I take it put I get my normal star wars light sabre sound, the screen pops up as normal but the pen doesn't register on the screen? Fingers do but not the pen. If I reinsert it the screen goes away again as normal.
Any thoughts?

Try with another S pen, if it works fine, then the s pen is faulty, otherwise, the ptoblem is within the device itself

stewarta13wsb said:
I have a sim free UK Note 8. Since the much anticipated Oreo update I seem to be having little glitches/delays with some actions but my main issue is with the SPen.
When I take it put I get my normal star wars light sabre sound, the screen pops up as normal but the pen doesn't register on the screen? Fingers do but not the pen. If I reinsert it the screen goes away again as normal.
Any thoughts?
Click to expand...
Click to collapse
Are you rooted, running any mods, etc.? A factory reset might help too.

No root no mods just normal phone. I changed the tip of the pen this morning and it's working but I'm not convinced that would sort it. Maybe it's intermittent. Thanks for comments so far, I'll report back. Does a factory reset lose everything - so backup with samsung & google?

stewarta13wsb said:
No root no mods just normal phone. I changed the tip of the pen this morning and it's working but I'm not convinced that would sort it. Maybe it's intermittent. Thanks for comments so far, I'll report back. Does a factory reset lose everything - so backup with samsung & google?
Click to expand...
Click to collapse
Ok cool. Yes a factory reset would wipe data so make sure you backup before going that route. Although if the pen works now that suggests it's hardware rather than software (i.e. no need for a reset). Maybe the tip was just loose or something.

stewarta13wsb said:
I have a sim free UK Note 8. Since the much anticipated Oreo update I seem to be having little glitches/delays with some actions but my main issue is with the SPen.
When I take it put I get my normal star wars light sabre sound, the screen pops up as normal but the pen doesn't register on the screen? Fingers do but not the pen. If I reinsert it the screen goes away again as normal.
Any thoughts?
Click to expand...
Click to collapse
How do you customize the sounds? I Don't see an option for that.

I can't remember exactly but it involved downloading an app called note buddy. If you Google it you'll find it. Sorry I couldn't be more help. It's worth the hunt though and it must be easy if I did it!!

stewarta13wsb said:
I can't remember exactly but it involved downloading an app called note buddy. If you Google it you'll find it. Sorry I couldn't be more help. It's worth the hunt though and it must be easy if I did it!!
Click to expand...
Click to collapse
Found it in the play store but the sounds I selected won't play.
Sent from my SM-N950U using XDA Labs

There is another one that I use, s pen tools

I found the setup instructions on YouTube if I remember, with a link to the sound files.

stewarta13wsb said:
I found the setup instructions on YouTube if I remember, with a link to the sound files.
Click to expand...
Click to collapse
Thanks. I got it working then decided I didn't really care for it.
Sent from my SM-N950U using XDA Labs