Low sound 801n - One (M7) Q&A, Help & Troubleshooting

I have two HTC one phone but different models.
1st phone is HTC one "801N" M7_ul.
2nd phone is HTC one "AP801C" M7_Spr.
Why I Created this thread- 801n has low sound output as compared to AP801C, speakers of my 801n are defective?
Question- If the speakers are deffective? It is a hardware problem or software problem. Is there any way to increase sound???

i think this is a hardware problem (with amplifier). You can try factory reset and test it but I don't think it'll help

toothbrush mate holes are plugged
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fanbogo said:
toothbrush mate holes are plugged
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I know toothbrush trick but still....
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kartik.kayz said:
I know toothbrush trick but still....
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what is the firmware version on both of your phones?
HTC nerfed the sound via an update because of too many blown speakers. So if one of your phone is running on an old version, it will probably be louder than the other.

alray said:
what is the firmware version on both of your phones?
HTC nerfed the sound via an update because of too many blown speakers. So if one of your phone is running on an old version, it will probably be louder than the other.
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Okay i guess the problem is fixed now. I used a toothbrush to ckean the holes . Hit and trial always helps.
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Related

Anyway to tell what mic?

As we know, the double membrane Mic is going to be swapped because of it being exclusive to Nokia. HTC said it would go through the stock of current mics and then switch to a different. is there a way to tell which your phone has?
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graffixnyc said:
As we know, the double membrane Mic is going to be swapped because of it being exclusive to Nokia. HTC said it would go through the stock of current mics and then switch to a different. is there a way to tell which your phone has?
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Good question
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HTC One noise gate set too high for calls

I recently got a second hand HTC One and flashed the GE ROM. Now using the same exact sim and network provider as my N4, the noise gate on the One is set too high for phone calls!
This basically means that when I'm talking to someone on the phone, if they are not talking loud enough, they are cut out all together. So when someone is really soft I hear nothing at all. When someone is on the edge I hear them ducking in and out. And when someone is taking loudly I hear it perfectly clear.
Call volume does not effect this issue, and it doesn't effect media in any way. So it's happening on the phone call before it gets to the OS. But after it gets to the phone.
Any ideas? It doesn't seem to be a know issue that I can see. Is it a hardware fault?
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I have always had this trouble, and did not know why. Thought my service was shawty. Would love to find out if a fix is possible, as it can be a pain.
sent from a Renovated HTC ONE
Good to know I'm not the only one. It must be something set by the hardware (or the firmware).
Are you can running HTC Sense or a custom ROM?
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same here on latest sense viper rom, radio 4A.17. 3250.14_10.39.1150.04L
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I have the same problem on ARHD
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So It's got nothing to do with my ROM either. Maybe that's just the default that HTC wants you to use.
If someone can find any information on how to change this functionality, I think we'd all appreciate a link
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Volume

Hi there, any chance to increase the volume? After 4.3 update (stock, not rooted) any other smartphone seems to be louder than my One - desire s, one s, xperia s
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Anybody?
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Haven't noticed any drop in loudness after updating to 4.3.
Every other phone I compared with was louder than mine
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skwieradee said:
Every other phone I compared with was louder than mine
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i've read something about some speakers got damaged, that's why htc reduced loudness in the new update (temporary)..
I made a mistake as Im not on 4.3 but on 4.2.2 anyway I cant say I can feel boomsound power, just an average playing speakers
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Multiple threads on this subject. I, myself, am experiencing the same issue and I really hope this will be fixed in the next update, but I won't be holding my breath.
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---------- Post added at 09:04 PM ---------- Previous post was at 09:01 PM ----------
herwegan said:
i've read something about some speakers got damaged, that's why htc reduced loudness in the new update (temporary)..
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Temporary? How do you know this?
This would imply they admitted to doing this on purpose and committing to a fix (hopefully soon).
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AdrianE46 said:
Multiple threads on this subject. I, myself, am experiencing the same issue and I really hope this will be fixed in the next update, but I won't be holding my breath.
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---------- Post added at 09:04 PM ---------- Previous post was at 09:01 PM ----------
Temporary? How do you know this?
This would imply they admitted to doing this on purpose and committing to a fix (hopefully soon).
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I just wonder how people dont notice this? I have found many opinions thay they ones are so loud so they cant use maximum loudness level... Bul**** or it really doesnt affect some devices?
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skwieradee said:
I just wonder how people dont notice this? I have found many opinions thay they ones are so loud so they cant use maximum loudness level... Bul**** or it really doesnt affect some devices?
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Those were my initial thoughts as well, but I think it depends on firmware. Some early models had really loud volumes that were lowered in subsequent updates. There are mods on this forum if your device is rooted to bring it back to those really high volume levels, but if you don't have root you're stuck waiting for htc to roll out an update that may never come...
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AdrianE46 said:
Those were my initial thoughts as well, but I think it depends on firmware. Some early models had really loud volumes that were lowered in subsequent updates. There are mods on this forum if your device is rooted to bring it back to those really high volume levels, but if you don't have root you're stuck waiting for htc to roll out an update that may never come...
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Would you kindly point me in the right direction as there are so many roms etc available that I actually lost long time age
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skwieradee said:
Would you kindly point me in the right direction as there are so many roms etc available that I actually lost long time age
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Hmm. Check out the viper one, insertcoin and a few others have links to such mods in the first post of their respective threads. Can't remember any specifics, but most sense based roms have such mods linked in the description.
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Alright I compared my device with two other ones in two different shoo and confirmed mine volume was lower playing same track on youtube, even staff member agreed. I called HTC, explained and was told I must send my device for repair. It took them about one week and I got my One back. There was no description included explaining what was done so I contacted HTC again and was explained that apparently speakers have been replaced due to being faulty. I didn't have chance to compare my phone with any other one after this repair but I will definitely do. In my opinion completely nothing was done as I can't see how speaker can be faulty playing sounds less loud - it works or not, that is how I see it. Also I cannot find any signs of disassembling device, which is good but can also mean that it was never opened.
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my HTC one is noticable lower on 4.2/4.2...
The iPhone 4 is louder :crying:
i Want the Boomsound back.
BudSpencer123 said:
my HTC one is noticable lower on 4.2/4.2...
The iPhone 4 is louder :crying:
i Want the Boomsound back.
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Click to collapse
Yeah but it looks like not for everybody, couple guys in another thread said their device is too loud even on minimum
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Android 4.3 with sense 5.5

Android Headlines
Android 4.3 Hitting US-Based HTC One Models Soon, Says HTC Insider – No Android 4.3 for the One S and EVO LTE
http://www.androidheadlines.com/201...sed-htc-one-models-soon-says-htc-insider.html
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I wonder how long will it take to reach us?
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Will it reach us is the big question? They may forget us......
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Terra1 said:
Will it reach us is the big question? They may forget us......
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this is the hong kong and taiwanese flagship we will get it
Definitely Taiwan will get it first! Look at One X+, Taiwanese version got 4.2 before all the others.
I really hope they fix the audio crackling at high volumes, perhaps my unit has a defective headphone amplifier, but another user, tsokh, also noticed the same thing =/ Galaxy S4 with Snapdragon 600 had a similar problem, but I contacted HTC the rep told me that nobody else has complained to them about this issue (but then again I contacted HTC North America not Taiwan, a bit of a language barrier and they give you similar replies everytime there).
Also Beats Audio is kinda buggy if you listen to speakers with Beats on, and plug in your headphones the volume increasing effect of Beats is actually reversed and it actually decreases your volume, then turning Beats off actually increases the volume (leading to the audio crackling too). Even worse, after I do this, I start getting an occasional audio ZAP like not crackling but a loud squeak at the same location of a song.
FYL21 said:
Definitely Taiwan will get it first! Look at One X+, Taiwanese version got 4.2 before all the others.
I really hope they fix the audio crackling at high volumes, perhaps my unit has a defective headphone amplifier, but another user, tsokh, also noticed the same thing =/ Galaxy S4 with Snapdragon 600 had a similar problem, but I contacted HTC the rep told me that nobody else has complained to them about this issue (but then again I contacted HTC North America not Taiwan, a bit of a language barrier and they give you similar replies everytime there).
Also Beats Audio is kinda buggy if you listen to speakers with Beats on, and plug in your headphones the volume increasing effect of Beats is actually reversed and it actually decreases your volume, then turning Beats off actually increases the volume (leading to the audio crackling too). Even worse, after I do this, I start getting an occasional audio ZAP like not crackling but a loud squeak at the same location of a song.
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I don't ever get that
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daorderdillon said:
I don't ever get that
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It's noticeable only on some type of music and only with high level of volume - you can't hear anything with moderate volume level.
Beats bug with increasing/decreasing volume is true :fingers-crossed:
daorderdillon said:
I don't ever get that
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It's only occurs with songs that have a slow deep bass, example would be the slow part of Touch by Daft Punk, some R. Kelly songs. With most songs audio quality is great but I notice a little bit of high-pitched EMI on the left channel at the beginning of each track.
The audio crackling is very apparent with in-ear headphones and earbuds, if you have the volume above 11/15. I find 12/15 to be the ideal listening volume so I do notice it a little bit, but using PowerAMP it SOMETIMES doesn't happen. (but with PowerAMP I get occasional audio popping as opposed to the crackling distortion)
With higher impedance on-ear headphones you only get it at the maximum volume setting (Beats off).
The HTC rep advised me to have it checked with RMA (I might just go to a service center in Taiwan to ask about it the next time I go, it takes about 2 weeks for a factory repair though)
Does anybody use Bluetooth for listening to music? If it doesn't happen on Bluetooth it might be the headphone amplifier.
When is android 4.3 really coming out for the htc butterfly s
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update available for us http://www.hubfr.com/en/mise-a-jour-...ly-1-21-709-3/
It's not only the butterfly S that is affected by the crackling sound on high volumes. I can confirm that it's also happening in One S and X..
gelo01 said:
It's not only the butterfly S that is affected by the crackling sound on high volumes. I can confirm that it's also happening in One S and X..
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I am not getting that sound
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gelo01 said:
It's not only the butterfly S that is affected by the crackling sound on high volumes. I can confirm that it's also happening in One S and X..
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are you getting the same problem? I thought it made sense because the Butterfly s uses the same chipset as the i9505 GS4 which also had its own share of audio problems. It might only affect a few units as daorderdillon says he doesn't have the same problem with the song in question. It may also be that only 901e are affected as he has 901s.
Strangely I never got this problem on my One X+ but I did get constant skipping which bothered me but mostly only happens if the screen is on and I'm doing something with the phone. Original HOX had a bad DAC and a lot of users disliked the audio quality (never tried myself), HOX+ much cleaner but kinda lacking in bass and treble.
The new update does seem to make the touch screen more responsive. I was having problems with the shift key and the back button, also playing Lep's World 2 where the jump button didn't always respond (perhaps it's because they updated it recently). Finally, there used to be a continuous hiss in the background even after you stop music playback. With IEMs the hiss is still quite noticeable at the beginning and end of songs (including a high-pitched EMI on my left speaker), but it stops soon after you pause the music.
FYL21 said:
are you getting the same problem? I thought it made sense because the Butterfly s uses the same chipset as the i9505 GS4 which also had its own share of audio problems. It might only affect a few units as daorderdillon says he doesn't have the same problem with the song in question. It may also be that only 901e are affected as he has 901s.
Strangely I never got this problem on my One X+ but I did get constant skipping which bothered me but mostly only happens if the screen is on and I'm doing something with the phone. Original HOX had a bad DAC and a lot of users disliked the audio quality (never tried myself), HOX+ much cleaner but kinda lacking in bass and treble.
The new update does seem to make the touch screen more responsive. I was having problems with the shift key and the back button, also playing Lep's World 2 where the jump button didn't always respond (perhaps it's because they updated it recently). Finally, there used to be a continuous hiss in the background even after you stop music playback. With IEMs the hiss is still quite noticeable at the beginning and end of songs (including a high-pitched EMI on my left speaker), but it stops soon after you pause the music.
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Can u please b so kind and post a stock backup of the new OTA? that would b awesome. Please reply back.
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zounduser said:
Can u please b so kind and post a stock backup of the new OTA? that would b awesome. Please reply back.
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sorry haven't rooted (yet anyways), still a noob here =/... Due to that headphone issue which I think may be due to the amp I don't want to risk my warranty yet, I'll be going back to Taiwan in a few months and maybe get a repair...
FYL21 said:
sorry haven't rooted (yet anyways), still a noob here =/... Due to that headphone issue which I think may be due to the amp I don't want to risk my warranty yet, I'll be going back to Taiwan in a few months and maybe get a repair...
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Did u take the OTA update? How is it? Im most interested in the camera enhancements. Any feedback would b great. Thanks bro.
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zounduser said:
Did u take the OTA update? How is it? Im most interested in the camera enhancements. Any feedback would b great. Thanks bro.
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There isn't much difference actually the camera seems the same. Keyboard and buttons seem to be more responsive as I had some problems before under the screen protector.
Also, charging animation means your screen will always be on, I only realized this yesterday and I really hate it - what if your screen burns in? (good thing it's not AMOLED, but still there might be some retention as I get that on my iPad 2) Right now the only solution is to charge under standby mode.
What is the version number of this update?
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Cxpher said:
What is the version number of this update?
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I just got mines today for my 901S software version is 1.23.708.3 and i think the software version for the 901e is 1.21.709.3
Still haven't got mine yet. Are there any new features in Sense 5.5? Can't seem to find any videos.
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Comers does a clicking sound when I enter snapchat

I'm currently on sense 6, this has been happening since I was on sense 5.5 but idk maybe hardware issue
Camera** in title..
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BigJoey010 said:
I'm currently on sense 6, this has been happening since I was on sense 5.5 but idk maybe hardware issue
Camera** in title..
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No it's completely normal it is just the camera switching its lens on in order to take a picture.
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ANDR01DN00B said:
No it's completely normal it is just the camera switching its lens on in order to take a picture.
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Oh ok thanks, was just worrying because not only it does that noise but is extremely purple when not under sunlight
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BigJoey010 said:
Oh ok thanks, was just worrying because not only it does that noise but is extremely purple when not under sunlight
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The purple camera thing is due to the phone being hot.. the Older HTC one's had improper heat shielding that wasn't sufficient enough to cool the camera. Send your device to HTC they'll fix it for free. atleast they did for me
markdapimp said:
The purple camera thing is due to the phone being hot.. the Older HTC one's had improper heat shielding that wasn't sufficient enough to cool the camera. Send your device to HTC they'll fix it for free. atleast they did for me
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Well I've made way too many changes man, I really can't be bothered going back to s-on, restoring firmware, going back to stock Rom and all that stuff.. and it's pretty hard living without my phone lol, because I have to send it back to vodafone.. and they'll take ages to fix it, but probably when I start exams I'll send it
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