After 2-3 days of not messing with the phone anymore (flashing, putting root apps, etc) my somewhat alright LTE signal has now turned into 3G with no circle around it meaning it's connected to the network, but not actually getting data. It happened while I had the phone in standby for a few minutes, so I can't think of any one app that caused it. Reinstalled rom even after a full wipe.
The strange thing is I will sometimes get a faint signal of 3G which then dissapears within a minute. I did the latest OTA before I flashed my rom so I should have the newest radios and everything. I can't update profile either. My family is getting good signal so I know it's something with my phone. Any ideas?
Happened to me too..I re activated with Hands Free activation to reset the data connection to Sprints network..Only worked twice for me through out the day then the phone was just stuck in the same spot as yours (3G with circle around it). Nothing we did reset the data link to sprints network(cust. svs rep).I brought the phone back to where I bough it and they didn't allow an exchange unless they held the phone over night to test it..I didn't have time for it and everything i hear about the Triband set up Sprint is doing not allowing data while in a call and the growing pains of the network rebuild have worn down on me after 10 years so i had to return the phone and buy it on a network that allowed the phone to operate the way it was meant to..
When I first got the phone, it would hold an LTE signal much better than my m7. Then last night I notice LTE cutting in & out where it was pretty stable before. I check it was trying to connect to Band 26 which is 800 LTE. It might have been from a further away tower. This was the first time I have ever seen Band 26 in my area which is currently being deployed. The constant cutting in & out also drains my battery down. This has nothing to do with my phone but the towers which my home tower has been having issues since last July. For now I set my phone to CDMA only since I have wi-fi at home & work anyway I don't need the phone on LTE. Even when LTE was working on 1900 which was stable, the signal was still pretty week and would drain more batter than a strong 1X signal. Since LTE is data only right now, there is no reason to have the phone prefer LTE when wi-fi is on. With CDMA only it's not bouncing around all over the place.
Related
Hi:
I have a Tilt on AT&T's network. Today I was about an hour away from home, and noticed a complete loss of signal. My other phone, a Motorola Razr V3xx, had 3 bars of signal at the same time. I had this same problem in the same rural area before, and just assumed there was nothing I could do about it.
This time though I decided to turn off 3G on the Tilt (since I know it can sometimes interfere with reception), and still nothing. Then I did a soft reset (still had 3G off), and I finally found a signal, as well as the Roaming icon.
Is this normal behavior? The Razr also has 3G, but apparently must switch over to edge when it is in a non-3G area. Why would my Tilt need to be manually reset in order to find a signal?
Thanks!
Hi:
I'd really appreciate any reply
Even if it's to tell me that this is unheard of behavior. My warranty is about to expire, and need to have my phone replaced before it expires if this is a fault unique to my phone.
Thanks again!
cincy1020 said:
Hi:
I have a Tilt on AT&T's network. Today I was about an hour away from home, and noticed a complete loss of signal. My other phone, a Motorola Razr V3xx, had 3 bars of signal at the same time. I had this same problem in the same rural area before, and just assumed there was nothing I could do about it.
This time though I decided to turn off 3G on the Tilt (since I know it can sometimes interfere with reception), and still nothing. Then I did a soft reset (still had 3G off), and I finally found a signal, as well as the Roaming icon.
Is this normal behavior? The Razr also has 3G, but apparently must switch over to edge when it is in a non-3G area. Why would my Tilt need to be manually reset in order to find a signal?
Thanks!
Click to expand...
Click to collapse
I'm not sure why but your phone should have switched automatically. For me, I have my band set to GSM manually.
Are you using usually using 3G with no problem? There's a hardware fault in some devices that will appear about a few months of usage where 3G becomes inoperative. When connected on 3G calls will fail, and one needs to force GSM and reboot to be able to use the phone again. Return to service center needed for repair, mine is there now.
Hi:
Thanks so much for your replies!
I think I probably need a replacement phone, so I guess on Monday I'll call and spend the 15+ hours p) on the phone to AT&T to get a new one, lol.
Kilrah, yes my 3G usually works fine, but apparently when I go into a non 3G area it just loses signal. My phone never really gets great reception anyway, so hopefully the replacement will be an all around improvement.
Thanks again!!
This is very strange. As of yesterday my Tilt seems to be stuck in HSDPA mode.
Before yesterday when the phone booted it would first momentarily display G mode, then media net would try to connect and it would go to 3G mode. Then as the boot completes the application which access the internet kick in and the phone jumps to H mode for the downloads. When the downloads were done, it would settle back into 3G mode. That is normal behavior for the Tilt as it was for my old Hermes.
As of yesterday it starts in H and stays in H all day and nothing I do seems to be able to get it out of H. I have tried turning off the phone, turning off and on the HSDPA setting, rechecked all my tweaks, no change. I have done everything I can think short of a hard reset.
I was convinced it was a software issue on my phone, until I looked at my wife's phone. Her Tilt is doing the same thing as of yesterday. She is on the stock AT&T ROM (no bloatware) and I am on the Official HTC TYTN II WWE ROM (6.1) So the phones are different in terms of software and tweaks.
Thus I concluded it must be a network issue here in the Orlando Area. The network has been changing here of late. So I call At&t and even their second level tech support could not understand. They said we will have to take the phones back and get new ones.
The batteries are draining very fast in this mode. Does any one have any other ideas? This has to be a network problem, right?
LJinFLA said:
This is very strange. As of yesterday my Tilt seems to be stuck in HSDPA mode.
Before yesterday when the phone booted it would first momentarily display G mode, then media net would try to connect and it would go to 3G mode. Then as the boot completes the application which access the internet kick in and the phone jumps to H mode for the downloads. When the downloads were done, it would settle back into 3G mode. That is normal behavior for the Tilt as it was for my old Hermes.
As of yesterday it starts in H and stays in H all day and nothing I do seems to be able to get it out of H. I have tried turning off the phone, turning off and on the HSDPA setting, rechecked all my tweaks, no change. I have done everything I can think short of a hard reset.
I was convinced it was a software issue on my phone, until I looked at my wife's phone. Her Tilt is doing the same thing as of yesterday. She is on the stock AT&T ROM (no bloatware) and I am on the Official HTC TYTN II WWE ROM (6.1) So the phones are different in terms of software and tweaks.
Thus I concluded it must be a network issue here in the Orlando Area. The network has been changing here of late. So I call At&t and even their second level tech support could not understand. They said we will have to take the phones back and get new ones.
The batteries are draining very fast in this mode. Does any one have any other ideas? This has to be a network problem, right?
Click to expand...
Click to collapse
d/l a communication manager that has a 3g on/off button see if that works
i believe duttys 10 button com manager should do the trick.
Congratulations! ATT turned on HSUPA in your area. What you described originally (3G going to H when doing data transfer and then back to 3G) is what the Tilt does when you only have HSDPA in your area. Once ATT turns on HSUPA (so now you have HSPA for both uploads and downloads) it will stay with H until you leave and enter an area that doesn't have HSUPA.
Bottom line is that there is nothing wrong with your phones.
I am not sure why you are seeing poor battery life. I have been living with H for almost 6 months and haven't noticed any changes in battery and haven't heard other people complaining about that either.
jglev said:
Congratulations! ATT turned on HSUPA in your area. What you described originally (3G going to H when doing data transfer and then back to 3G) is what the Tilt does when you only have HSDPA in your area. Once ATT turns on HSUPA (so now you have HSPA for both uploads and downloads) it will stay with H until you leave and enter an area that doesn't have HSUPA.
Bottom line is that there is nothing wrong with your phones.
I am not sure why you are seeing poor battery life. I have been living with H for almost 6 months and haven't noticed any changes in battery and haven't heard other people complaining about that either.
Click to expand...
Click to collapse
Wow jglev, thanks for the prompt info. Even the AT&T techies couldn't tell me that. I asked them about the network changes that have been going on. We have noticed that the name of the network has been changing over the last week fro "umts-AT&T" to "3G AT&T" to now just "AT&T" so I knew there were changes. But when i asked AT&T specifically, they couldn't tell me. Not surprising i guess.
My battery statement was more of an assumption I guess. it was my understanding from my past with the hermes that when the phone went into H mode the radio would take more battery power. and that is why the OS settles back into straight 3G mode in between downloads. Do you know if that is true on the Kaiser. What kind of battery life do you get in the HSUPA mode?
LJinFLA said:
Wow jglev, thanks for the prompt info. Even the AT&T techies couldn't tell me that. I asked them about the network changes that have been going on. We have noticed that the name of the network has been changing over the last week fro "umts-AT&T" to "3G AT&T" to now just "AT&T" so I knew there were changes. But when i asked AT&T specifically, they couldn't tell me. Not surprising i guess.
My battery statement was more of an assumption I guess. it was my understanding from my past with the hermes that when the phone went into H mode the radio would take more battery power. and that is why the OS settles back into straight 3G mode in between downloads. Do you know if that is true on the Kaiser. What kind of battery life do you get in the HSUPA mode?
Click to expand...
Click to collapse
It is true that any 3G mode uses more battery power than say Edge or GSM, but I don't know if full H mode is any worse than just HSDPA. I can easily go a full day without charging, but since I have a charger at home, in the office, in the car and one I travel with, I ususally don't have to. When the phone is displaying H, it doesn't mean it is actively transmitting data, just that the network is H (and if you have the little H by the signal bar, then you are connected to the data network). So even if it's dormant, you will see the H. There really isn't an easy way to see if you are actively transmitting data with the Tilt/Kaiser as far as I know. If I remember correctly when I had the Hermes (which didn't have the little 3G by the signal bar, just the larger square icon), you could tell from the icon (the little arrows would light up), but you can't with the Kaiser.
And yes, for the most part, you will find that the people here (and HoFo) know way more than those who works for ATT (but there are exceptions).
LJinFLA said:
Wow jglev, thanks for the prompt info. Even the AT&T techies couldn't tell me that. I asked them about the network changes that have been going on. We have noticed that the name of the network has been changing over the last week fro "umts-AT&T" to "3G AT&T" to now just "AT&T" so I knew there were changes. But when i asked AT&T specifically, they couldn't tell me. Not surprising i guess.
My battery statement was more of an assumption I guess. it was my understanding from my past with the hermes that when the phone went into H mode the radio would take more battery power. and that is why the OS settles back into straight 3G mode in between downloads. Do you know if that is true on the Kaiser. What kind of battery life do you get in the HSUPA mode?
Click to expand...
Click to collapse
No offense directed a KD8DNS, but the At&t Techs only know what their magical screen tells them, or if they are the few with brains, it's what they've overheard and learned in addition to the screen.
I worked a LOOONG time ago as a CSR for Voicestream, the Call Center people don't know item one on where the network is being expanded at what time. They have to wait for the "screen" the be updated, which can take a while.
OH and the fact there it phone says "H" now, is a good thing.
I've had "H" on my Tilt since the first time I powered it on last October. Even my 1 week stay in Pinellas County FL didn't leave me with an E/G.
As far as battery life is concerned, it is true that 3G/HSDPA will deplete your charge quicker that Edge. The way I get around that is using KaiserTweak to automatically kill my data connection after 1 minute of inactivity.
The data tweak combined with a nice low-power radio allow my phone to standby for 3-4 days.
Push Email and online IM with HSPA kill a battery in about 6-7 hours for me (stock Tilt rom/radio). I'm sure that if you only use data when you need to, it's not a big deal, but data being used pretty much all the time is killer compared to EDGE.
I've tried to stick with HSPA a few times rather than having to switch back and forth, but the battery life sucks (again, with push email and IM online) and the phone stays about 38c all the time at 'idle'. EDGE it's cold as ice all the time and the battery lasts about 24h.
I'm updating rom/radio soon, perhaps it is better with other radios.
Hi-
I have a Nexus One and I am having a problem where if I am in a location where there is HSPA available, then my phone loses 3G and HSPA connection. My phone has a 3G icon, but in the testing menu it shows that is keeps flipping back and forth between HSDPA and UMTS. Also the up arrow continuously flashes, but I don't receive any data back.
When I leave the area with HSPA service and switch to another tower which has regular 3G then my phone works fine. I figure the issue has to do with my phone missing something or having a corrupted file that is not letting it connect to HSPA service.
My phone had no problem connecting to HSPA earlier this week but all of a sudden I am having problems.
Anyone have any ideas?
I'm on vacation in Fort Collins, CO and have been having similar problems with 3G
only showing the up arrown and never downloading. I got sick of it and switched to EDGE for the time being. My wife has an N1 also and it is doing the same thing, so it looks like it's not the phone. I switched over to CM6 which has the 3G and H indicators and it will only download data with the H never the
3G indicator.
Rob
I also have the same problem. When I am on HSDPA my up arrow gets "stuck" and I lose all data connection. Here is a link with others having the same issue. http://forum.androidspin.com/showthread.php?t=2720&page=2
Have a look at your apn settings in menu I had that prob and switched a few this around and got it kinda working
Sent from my Nexus One
my build.prop file was apparently missing the necessary entries in it. I flashed CM6 and now it works again, although my phone now thinks I am in Phoenix instead of Dallas.
Phone was working fine then all of a sudden doesn't work. No change in the settings. Has to be network related.
Starting at around 1AM EST last night 7/11 and running until this moment I have been going back and forth between Service, No Service 3G no 3G, able to place a call and unable to place a call.
My bet is there working on the network with this new HSPA+ roll out. The problem seems to be in markets that are expecting the roll out. I live in Jacksonville Fl. Up until last night I had flawless 3G and Data. It was terribly fast but I had it.
Now over the last 12 hours or so 3g Voice and data has been intermittent with no settings made to the phone.
I just got my new M8 today. Did the update, activated it, did the profile & PRL update, etc.
I am constantly getting the message that I am roaming on data. It seems to go back and forth between roaming and not roaming. Even outside I only get 1 bar of LTE and the LTE signal is a good 10dBvm worse than my old M7. My M7 never switched to roaming in the same location.
Anyone else noticing worse reception on this phone than the old HTC One?
I'm having the same issue.
Sent from my 831C using Tapatalk
I was worried bout the same myself. In the office with the M7, I wan't able to get LTE, but luckily with the M8 I am able too. I would have your phone checked at a corporate Sprint Store to see if it's faulty
kwolf said:
I just got my new M8 today. Did the update, activated it, did the profile & PRL update, etc.
I am constantly getting the message that I am roaming on data. It seems to go back and forth between roaming and not roaming. Even outside I only get 1 bar of LTE and the LTE signal is a good 10dBvm worse than my old M7. My M7 never switched to roaming in the same location.
Anyone else noticing worse reception on this phone than the old HTC One?
Click to expand...
Click to collapse
I had the same issue yesterday when I upgraded my radios to the new version (1.54). I was stuck in 3G roaming at my house which was normally low end LTE service before the upgrade. After flashing the radios I did a Profile and PRL update using WIFI, then restated my M8. After the restart I am back to having LTE coverage floating around -90-95 dBvm. I also notice that if LTE fails to connect swithing airplane mode On/Off helps as well as dialing *18 from the dialer. Hope it helps.
captain008 said:
I had the same issue yesterday when I upgraded my radios to the new version (1.54). I was stuck in 3G roaming at my house which was normally low end LTE service before the upgrade. After flashing the radios I did a Profile and PRL update using WIFI, then restated my M8. After the restart I am back to having LTE coverage floating around -90-95 dBvm. I also notice that if LTE fails to connect swithing airplane mode On/Off helps as well as dialing *18 from the dialer. Hope it helps.
Click to expand...
Click to collapse
I already did the profile/prl updates, and my phone isn't stuck on 3G. It will go 3G roaming, then 3G on sprint, then LTE. Seems to not be able to make up its mind. On my old phone it would usually toggle between LTE and 3G in this area, but NEVER did it go roaming. Even when I'm on WIFI I still get the annoying roaming notification in the notification bar every 5 minutes.
I also noticed my WiFi download speed on wireless AC is significantly worse than my M7. I used to be able to get 70mpbs on a speed test, this phone won't even break 12mbps. When I first turned the phone on it would only work on WiFi for the first 3 seconds after connecting and then it would stop. I had to keep connecting and disconnecting to WiFi to limp the software update download along. After it updated it at least stays connected and working on WiFi, but a lot slower than my old M7.
This phone was purchased on a SWAC account so I'm not sure if a Sprint store (which is 40 minutes away for the nearest one) would swap it for me.
Moved to Q&A...all questions should be posted in Q&A.
Thank You,
BD619
Hello.
I bought my phone just 3 days ago together with my gf.
She bought the exact same phone and same carrier as me on the same shop..
Around here we are supposed to have good 3g signals all over, but not inside our house, there we can only use GSM.
Her phone works perfectly, with 3-4 bars gsm signals inside house.
But i get nothing when entering house. NO bars what so ever, (even if i pick GSM ONLY from settings).
I got to service menu and read "0 db" on signal.
I tried everything, Clean sim, restart phone, factory settings, changing GSM/3g/4g priority etc, and even tried MY sim in HER phone.
Its defo a hardware/software issue on my phone.
My experiences from 3g and 4g with this phone is that 4g seem stable and good, while 3g (outside my house) seem to often go from max to none all the time. jumps up and down
and sometimes leave me with no signal for 5 minutes until they are back.
I contacted the carrier to check and everything seems fine over there.
Any suggestion? Could it be really possible that i got a faulty antenna? if im going with my phone to the store for a replace they would probably not belive me or take my reason for real
EDIT: Have to add that the past 12 hours of constant trying to figure out the problem i had a few cases with signals while i was trying to switch to "gsm only" but they lasted for 5 seconds and were gone again.
Had the same, send mine back, saw in the log of the repair department that you refreshed the software. But will check
if they have changed something. Comes back in a few days from now.