Tilt Stuck in HSDPA Mode as of yesterday - Tilt, TyTN II, MDA Vario III General

This is very strange. As of yesterday my Tilt seems to be stuck in HSDPA mode.
Before yesterday when the phone booted it would first momentarily display G mode, then media net would try to connect and it would go to 3G mode. Then as the boot completes the application which access the internet kick in and the phone jumps to H mode for the downloads. When the downloads were done, it would settle back into 3G mode. That is normal behavior for the Tilt as it was for my old Hermes.
As of yesterday it starts in H and stays in H all day and nothing I do seems to be able to get it out of H. I have tried turning off the phone, turning off and on the HSDPA setting, rechecked all my tweaks, no change. I have done everything I can think short of a hard reset.
I was convinced it was a software issue on my phone, until I looked at my wife's phone. Her Tilt is doing the same thing as of yesterday. She is on the stock AT&T ROM (no bloatware) and I am on the Official HTC TYTN II WWE ROM (6.1) So the phones are different in terms of software and tweaks.
Thus I concluded it must be a network issue here in the Orlando Area. The network has been changing here of late. So I call At&t and even their second level tech support could not understand. They said we will have to take the phones back and get new ones.
The batteries are draining very fast in this mode. Does any one have any other ideas? This has to be a network problem, right?

LJinFLA said:
This is very strange. As of yesterday my Tilt seems to be stuck in HSDPA mode.
Before yesterday when the phone booted it would first momentarily display G mode, then media net would try to connect and it would go to 3G mode. Then as the boot completes the application which access the internet kick in and the phone jumps to H mode for the downloads. When the downloads were done, it would settle back into 3G mode. That is normal behavior for the Tilt as it was for my old Hermes.
As of yesterday it starts in H and stays in H all day and nothing I do seems to be able to get it out of H. I have tried turning off the phone, turning off and on the HSDPA setting, rechecked all my tweaks, no change. I have done everything I can think short of a hard reset.
I was convinced it was a software issue on my phone, until I looked at my wife's phone. Her Tilt is doing the same thing as of yesterday. She is on the stock AT&T ROM (no bloatware) and I am on the Official HTC TYTN II WWE ROM (6.1) So the phones are different in terms of software and tweaks.
Thus I concluded it must be a network issue here in the Orlando Area. The network has been changing here of late. So I call At&t and even their second level tech support could not understand. They said we will have to take the phones back and get new ones.
The batteries are draining very fast in this mode. Does any one have any other ideas? This has to be a network problem, right?
Click to expand...
Click to collapse
d/l a communication manager that has a 3g on/off button see if that works
i believe duttys 10 button com manager should do the trick.

Congratulations! ATT turned on HSUPA in your area. What you described originally (3G going to H when doing data transfer and then back to 3G) is what the Tilt does when you only have HSDPA in your area. Once ATT turns on HSUPA (so now you have HSPA for both uploads and downloads) it will stay with H until you leave and enter an area that doesn't have HSUPA.
Bottom line is that there is nothing wrong with your phones.
I am not sure why you are seeing poor battery life. I have been living with H for almost 6 months and haven't noticed any changes in battery and haven't heard other people complaining about that either.

jglev said:
Congratulations! ATT turned on HSUPA in your area. What you described originally (3G going to H when doing data transfer and then back to 3G) is what the Tilt does when you only have HSDPA in your area. Once ATT turns on HSUPA (so now you have HSPA for both uploads and downloads) it will stay with H until you leave and enter an area that doesn't have HSUPA.
Bottom line is that there is nothing wrong with your phones.
I am not sure why you are seeing poor battery life. I have been living with H for almost 6 months and haven't noticed any changes in battery and haven't heard other people complaining about that either.
Click to expand...
Click to collapse
Wow jglev, thanks for the prompt info. Even the AT&T techies couldn't tell me that. I asked them about the network changes that have been going on. We have noticed that the name of the network has been changing over the last week fro "umts-AT&T" to "3G AT&T" to now just "AT&T" so I knew there were changes. But when i asked AT&T specifically, they couldn't tell me. Not surprising i guess.
My battery statement was more of an assumption I guess. it was my understanding from my past with the hermes that when the phone went into H mode the radio would take more battery power. and that is why the OS settles back into straight 3G mode in between downloads. Do you know if that is true on the Kaiser. What kind of battery life do you get in the HSUPA mode?

LJinFLA said:
Wow jglev, thanks for the prompt info. Even the AT&T techies couldn't tell me that. I asked them about the network changes that have been going on. We have noticed that the name of the network has been changing over the last week fro "umts-AT&T" to "3G AT&T" to now just "AT&T" so I knew there were changes. But when i asked AT&T specifically, they couldn't tell me. Not surprising i guess.
My battery statement was more of an assumption I guess. it was my understanding from my past with the hermes that when the phone went into H mode the radio would take more battery power. and that is why the OS settles back into straight 3G mode in between downloads. Do you know if that is true on the Kaiser. What kind of battery life do you get in the HSUPA mode?
Click to expand...
Click to collapse
It is true that any 3G mode uses more battery power than say Edge or GSM, but I don't know if full H mode is any worse than just HSDPA. I can easily go a full day without charging, but since I have a charger at home, in the office, in the car and one I travel with, I ususally don't have to. When the phone is displaying H, it doesn't mean it is actively transmitting data, just that the network is H (and if you have the little H by the signal bar, then you are connected to the data network). So even if it's dormant, you will see the H. There really isn't an easy way to see if you are actively transmitting data with the Tilt/Kaiser as far as I know. If I remember correctly when I had the Hermes (which didn't have the little 3G by the signal bar, just the larger square icon), you could tell from the icon (the little arrows would light up), but you can't with the Kaiser.
And yes, for the most part, you will find that the people here (and HoFo) know way more than those who works for ATT (but there are exceptions).

LJinFLA said:
Wow jglev, thanks for the prompt info. Even the AT&T techies couldn't tell me that. I asked them about the network changes that have been going on. We have noticed that the name of the network has been changing over the last week fro "umts-AT&T" to "3G AT&T" to now just "AT&T" so I knew there were changes. But when i asked AT&T specifically, they couldn't tell me. Not surprising i guess.
My battery statement was more of an assumption I guess. it was my understanding from my past with the hermes that when the phone went into H mode the radio would take more battery power. and that is why the OS settles back into straight 3G mode in between downloads. Do you know if that is true on the Kaiser. What kind of battery life do you get in the HSUPA mode?
Click to expand...
Click to collapse
No offense directed a KD8DNS, but the At&t Techs only know what their magical screen tells them, or if they are the few with brains, it's what they've overheard and learned in addition to the screen.
I worked a LOOONG time ago as a CSR for Voicestream, the Call Center people don't know item one on where the network is being expanded at what time. They have to wait for the "screen" the be updated, which can take a while.
OH and the fact there it phone says "H" now, is a good thing.

I've had "H" on my Tilt since the first time I powered it on last October. Even my 1 week stay in Pinellas County FL didn't leave me with an E/G.
As far as battery life is concerned, it is true that 3G/HSDPA will deplete your charge quicker that Edge. The way I get around that is using KaiserTweak to automatically kill my data connection after 1 minute of inactivity.
The data tweak combined with a nice low-power radio allow my phone to standby for 3-4 days.

Push Email and online IM with HSPA kill a battery in about 6-7 hours for me (stock Tilt rom/radio). I'm sure that if you only use data when you need to, it's not a big deal, but data being used pretty much all the time is killer compared to EDGE.
I've tried to stick with HSPA a few times rather than having to switch back and forth, but the battery life sucks (again, with push email and IM online) and the phone stays about 38c all the time at 'idle'. EDGE it's cold as ice all the time and the battery lasts about 24h.
I'm updating rom/radio soon, perhaps it is better with other radios.

Related

Is this normal? Signal Loss

Hi:
I have a Tilt on AT&T's network. Today I was about an hour away from home, and noticed a complete loss of signal. My other phone, a Motorola Razr V3xx, had 3 bars of signal at the same time. I had this same problem in the same rural area before, and just assumed there was nothing I could do about it.
This time though I decided to turn off 3G on the Tilt (since I know it can sometimes interfere with reception), and still nothing. Then I did a soft reset (still had 3G off), and I finally found a signal, as well as the Roaming icon.
Is this normal behavior? The Razr also has 3G, but apparently must switch over to edge when it is in a non-3G area. Why would my Tilt need to be manually reset in order to find a signal?
Thanks!
Hi:
I'd really appreciate any reply
Even if it's to tell me that this is unheard of behavior. My warranty is about to expire, and need to have my phone replaced before it expires if this is a fault unique to my phone.
Thanks again!
cincy1020 said:
Hi:
I have a Tilt on AT&T's network. Today I was about an hour away from home, and noticed a complete loss of signal. My other phone, a Motorola Razr V3xx, had 3 bars of signal at the same time. I had this same problem in the same rural area before, and just assumed there was nothing I could do about it.
This time though I decided to turn off 3G on the Tilt (since I know it can sometimes interfere with reception), and still nothing. Then I did a soft reset (still had 3G off), and I finally found a signal, as well as the Roaming icon.
Is this normal behavior? The Razr also has 3G, but apparently must switch over to edge when it is in a non-3G area. Why would my Tilt need to be manually reset in order to find a signal?
Thanks!
Click to expand...
Click to collapse
I'm not sure why but your phone should have switched automatically. For me, I have my band set to GSM manually.
Are you using usually using 3G with no problem? There's a hardware fault in some devices that will appear about a few months of usage where 3G becomes inoperative. When connected on 3G calls will fail, and one needs to force GSM and reboot to be able to use the phone again. Return to service center needed for repair, mine is there now.
Hi:
Thanks so much for your replies!
I think I probably need a replacement phone, so I guess on Monday I'll call and spend the 15+ hours p) on the phone to AT&T to get a new one, lol.
Kilrah, yes my 3G usually works fine, but apparently when I go into a non 3G area it just loses signal. My phone never really gets great reception anyway, so hopefully the replacement will be an all around improvement.
Thanks again!!

(Poll) What's your opinion on 3g?

As far as making and receiving phone calls, do you use 3g? Any phone I've ever seen that uses 3g absolutely sucks. My dad's phone, my mom's phone, my girlfriend's phone, my phone. What happens is the call either doesn't go through. If you listen to the dial tone it has a small click right before each tone, if I hear that, it mean's the call isn't going through.
My mom and girlfriend have gone through replacements on their phone, but the 3g still sucks. I've even noticed they don't get that great of reception.
Even on my Tilt, if I switch to 3G i only have 2 bars and apparently people have complained of calling me but I never received the call. Now with Edge, I have full bars, and no one ever complains about the call not going through.
So what's your guy's take on 3g?
Similar to what you've experienced. I generally leave mine turned off the majority of the time, since I have the WiFi running when I'm at home anyway. I turn it on only when I need to browse the web or something when I'm out and about.
Not to mention the immense battery drain that 3G demands. My battery life is dramatically better on Edge as opposed to 3G.
Your provider needs to update/fix their network. This is not a device issue, it's a network issue. Proper 3G (well, 3.5G / HSPA, not just UMTS per se) should also use less power than GSM / EDGE for transfers... (in watt/kbps, though)
I know for a fact that all devices in my signature (that support 3G) can work perfectly with 3G on a proper network.
Chainfire said:
Your provider needs to update/fix their network. This is not a device issue, it's a network issue. Proper 3G (well, 3.5G / HSPA, not just UMTS per se) should also use less power than GSM / EDGE for transfers... (in watt/kbps, though)
I know for a fact that all devices in my signature (that support 3G), plus the Touch HD, Omnia and i780 can work perfectly with 3G on a proper network.
Click to expand...
Click to collapse
I don't experience network issues as bad as the OP seems to have, but I've always had terrible battery life on my Tilt and my iPhone, my two most recent 3G devices. My 8525 was actually very good on the battery with 3G running all day long, never had a problem getting through the day.
Maybe the intermittent GPS usage on the latter two? I don't know.
Chainfire said:
Your provider needs to update/fix their network. This is not a device issue, it's a network issue. Proper 3G (well, 3.5G / HSPA, not just UMTS per se) should also use less power than GSM / EDGE for transfers... (in watt/kbps, though)
I know for a fact that all devices in my signature (that support 3G) can work perfectly with 3G on a proper network.
Click to expand...
Click to collapse
I should go in and ask them about it, just to see what they say. Ask them why the new and greatest 3g is worse than edge. I have AT&T, I live in Washington, and I live right by a Cell tower too (only a 2 or 3 blocks away from it).
I woudln't mind using it for data but the fees here are prohibitive for private use. We use it on our work phones for data and it works well on Telstra.
mikeeey said:
I should go in and ask them about it, just to see what they say. Ask them why the new and greatest 3g is worse than edge. I have AT&T, I live in Washington, and I live right by a Cell tower too (only a 2 or 3 blocks away from it).
Click to expand...
Click to collapse
They'll probably say it ain't so Thing is, when 3G first got rolled out here, we had much the same issues. The big providers here spent some $$$ to replace "faulty" hardware at the towers, and voila, the problem disappeared (2 years ago?). Seems many 3G networks around the world have similar issues to the ones you described in the opening post. I have a sneaking suspicion that one of the 3G cell-tower hardware manufacturers - probably the cheapest and hence most used - makes some really crappy equipment. I could almost imagine that manufacturer is Qualcomm
In all seriousness though, all I know for sure is we had these issues here too, and they fixed them by fixing the towers. (Though of course there is some difference between different devices and how well they do 3G)
From talking to some guys at work Telstra's 3G network has been pretty much flawless for them asides from cost issues associated with Telstra.
I live in indonesia and never have any problem with 3G,. , the only problem is, its expensive,. lol,.
I am in NZ
No problems with 3G whatsoever. Have Imate JasJar - loving every second of it.
New Jersey, USA
3G has always seem pretty good around here in New Jersey with AT&T, but I'm 25 minutes from New York, so imagine how many towers they have on the tri-state area (New York, New Jersey and Connecticut). Very rare to lose 3G reception (exept on the iPhone 3G that everybody complains about losing it often). But important to mention also is that Kearny, town where my sister lives, I lose reception a 100%, my phone's reception just dies, and when I switch it to GSM instead of 3G...voila. Full signal strenght.
wow.. the results turned out quite different than I imagined.
Obviously it's just in my area that 3G sucks. I really wish they would fix this, considering that every phone released now is 3G...and you think someone would notice... well, I'm sure if I wait long enough people will start to notice, but who knows,
I can't remember the last time I had problems with 3G. though I remember before Cingular got bought by AT&T and they were just rolling out there 3G, I used to have problems then, I guess it was due to them configuring/re-configuring the towers. I think the engineers were just going by what the manual said, which weren't the best settings for each area.
I'm on 3G all day everyday on the hour and it's good. even when I'm in the basement and have 1 bar I still receive all my calls and I can make calls. though on this 1 bar I sometimes have to repeat myself every 1.5 minute, but I don't complain about that because it's 1 bar and I'm in the basement. at my friend's apartment I'm the only one that get signal, nothing else work there, not T-Mobile, not sprint, not verizon, not alltel, not vergin nothing else only AT&T works and I get 3 bars of 3G there. I always laugh because he has to leave his phone by the window and use his blue tooth.
I honestly don't think you're by a 3G tower because you should be getting way more than 3 bars. also ask them about the issue you're having AT&T is a good company they will listen to you. call them and open a ticket (before this they will have you go through the basic steps, restarting by removing the battery, etc) tell them you've done that multiple times and yet you have the same issue so it must be a network issue. have them escalate the ticket (they will send an engineer out and he/she will call you, they will work on the towers around your area). don't forget to be polite, no one likes a hot head.
in roughly mid year last year I was only getting edge at my job even though it is a 3G area. at home inside my house had full bars, so I called them up and they worked with me. the engineer stayed in my area roughly 2 weeks to deal with the issue. after that I've had 2 bars of 3G in doors at my job.

[Q] Battery drains 5%+/hr standby on 3G

Hi guys,
I have a Nexus One purchased from Google last year. I only started using 3G this month with Vodafone Australia. My battery drains ridiculously fast on 3G compared to 2G. On HSDPA("3.5G") network with everything off (including data) it uses 5-10% per hour standby. On 2G it drains less than 1% per hour. Using a battery monitor app I can see that 2G draws less than 10mA while 3G draws 25-100mA.
Since on 2G battery life is very good this should not be a problem with any software running in the background. I also tried the following with no help:
- Dial *#*#4636#*#*, set to WCDMA only instead of WCDMA preferred, and select radio bands to AUS BANDS
- Upgrade radio to the latest Korean version
- Force the phone to use UMTS instead of HSDPA network by editing build.prop
I tried both the stock 2.3.4 ROM and the latest CM nightly, but the problem persists. I really want to take the full advantage of 3G and leave it on all the time so this is very frustrating to me. I can use Toggle2G to automatically switch to 3G when screen is on, but that's not what I really want. I know although 3G uses more battery it should not be that dramatic. After all the specified standby time on 3G/2G are 250/290h by Google. With 3G my phone won't last even a day purely on standby.
I also wonder if it can be a problem with the network. My signal strength on 3G is around 2 bars - not particularly bad. It almost never loses signal. If anyone can post a ROM/radio from Vodafone Australia for me to try out that would be greatly appreciated too.
Thanks all!
2 Bars of Signal strength might be one of the reason that battery is drained faster. As the signal is not that strong enough, it keeps searching for stronger signal and results in faster battery consumption.
Personally the radio version '5.12' wasn't satisfactory. I prefer 5.08 version. (Signal strength, speed, battery...)
I recently upgraded from CM 7.0.3 to 7.1.0 RC1 and noticed battery life is much better.
So I am going to suggest a few things you might want to try:
- Downgrade the radio to 5.08
- Full wipe and flash CM 7.1.0 RC1 (or a different custom ROM)
- Try a different kernel (I personally like Cyanogen kernel though)
- Uninstall Task Killer if you have one installed.
zephyr18 said:
2 Bars of Signal strength might be one of the reason that battery is drained faster. As the signal is not that strong enough, it keeps searching for stronger signal and results in faster battery consumption.
Personally the radio version '5.12' wasn't satisfactory. I prefer 5.08 version. (Signal strength, speed, battery...)
I recently upgraded from CM 7.0.3 to 7.1.0 RC1 and noticed battery life is much better.
So I am going to suggest a few things you might want to try:
- Downgrade the radio to 5.08
- Full wipe and flash CM 7.1.0 RC1 (or a different custom ROM)
- Try a different kernel (I personally like Cyanogen kernel though)
- Uninstall Task Killer if you have one installed.
Click to expand...
Click to collapse
Hi zephyr, I previously had CM 7.1.0 RC1 with radio 5.08 and the Cyanogen kernel but the problem remained. I also tried to put my phone near the window, where it has 4 bars signal, but the battery drained just as fast. Thanks for your suggestions though.
I know T-Mobile in the states screwed up something on their network a few weeks back. In doing so, it caused massive power usage on devices when using 3G/4G. I wonder if Vodaphone Australia did something to their network as well...
http://androidandme.com/2011/08/news/is-t-mobiles-network-killing-your-battery/
install current widget, and take logs of your current draw in mA during idle to see what's going on. do an overnight test, then during the day. post your logs.
So I just stumbled across this thread. I've been having the same issue on my Desire, it started suddenly a couple of weeks ago. In 3G mode my phone drains about 120mA. In 2g it drops down to 4-8. I've eliminated all the usual suspects by doing a factory reset (using the CM7.1.0RC but have also tried the latest nightly build), so no apps running in the background, and tried different versions of the radio. I am also with Vodafone in Australia. One thing that I have found is that if I go into Phone Info I can force the phone to make an EDGE connection by choosing the "AUS2" frequency band, and with an EDGE connection I get the good battery usage. But if I choose "AUS" or "AUTO", the phone makes an HSDPA connection and this drains the hell out of my battery.
Just wondering if the OP has had any joy with this?
stanleyguan said:
Hi guys,
I have a Nexus One purchased from Google last year. I only started using 3G this month with Vodafone Australia. My battery drains ridiculously fast on 3G compared to 2G. On HSDPA("3.5G") network with everything off (including data) it uses 5-10% per hour standby. On 2G it drains less than 1% per hour. Using a battery monitor app I can see that 2G draws less than 10mA while 3G draws 25-100mA.
Since on 2G battery life is very good this should not be a problem with any software running in the background. I also tried the following with no help:
- Dial *#*#4636#*#*, set to WCDMA only instead of WCDMA preferred, and select radio bands to AUS BANDS
- Upgrade radio to the latest Korean version
- Force the phone to use UMTS instead of HSDPA network by editing build.prop
I tried both the stock 2.3.4 ROM and the latest CM nightly, but the problem persists. I really want to take the full advantage of 3G and leave it on all the time so this is very frustrating to me. I can use Toggle2G to automatically switch to 3G when screen is on, but that's not what I really want. I know although 3G uses more battery it should not be that dramatic. After all the specified standby time on 3G/2G are 250/290h by Google. With 3G my phone won't last even a day purely on standby.
I also wonder if it can be a problem with the network. My signal strength on 3G is around 2 bars - not particularly bad. It almost never loses signal. If anyone can post a ROM/radio from Vodafone Australia for me to try out that would be greatly appreciated too.
Thanks all!
Click to expand...
Click to collapse
Try Juicedefender Ultimate, it shuts down data when not in use. I see 1-2%/hr max when used with a good kernel.
ctfrommn said:
Try Juicedefender Ultimate, it shuts down data when not in use. I see 1-2%/hr max when used with a good kernel.
Click to expand...
Click to collapse
Alas it's not the data, this happens even with the data turned off. It's something to do with the baseband connection.
It's not data here either.
This just started happening on my 100% stock unlocked N1 about 2 weeks ago. (ATT)
Most of the time at work I'm on WiFi, yes the signal (cell) is very bad in my office. Has been for a long time, something else is strange.
No extra tasks running, nothing new installed.
Gets piping hot when on the charger - sucks juice like crazy when off.
Checked data log - nothing unusual transmitting...
What sort of area do you operate your phone in? My phone used to drain like mad inside my house (perth- vodafone) and in areas with spotty coverage. In my house my reception would be on the very edge of 3g with no bars and EDGE, constantly switching between the two. Do you have your wifi policy set to on while sleeping? Provided you aren't out and about all day, that would help, though i assume if you've had the phone that long, youd have changed the wifi sleep policy by now.
My wifi is always on - never has changed.
It gets hot at home where there is good reception and at work where there is crap.
I've had the phone for over 1.5 years and this just cropped up.
I rooted my wifes N1 and she doesn't have any issues...
liam.lah said:
What sort of area do you operate your phone in? My phone used to drain like mad inside my house (perth- vodafone) and in areas with spotty coverage. In my house my reception would be on the very edge of 3g with no bars and EDGE, constantly switching between the two. Do you have your wifi policy set to on while sleeping? Provided you aren't out and about all day, that would help, though i assume if you've had the phone that long, youd have changed the wifi sleep policy by now.
Click to expand...
Click to collapse
I'm also in Perth, on Vodafone. I get a pretty decent signal strength at home, and it seems to be happening to me wherever I go, unless I'm "lucky" enough to get an EDGE connection. This started overnight, almost exactly two weeks ago. I've been speaking with Vodafone about this at length but not really getting anywhere. Yesterday they swapped my SIM but it didn't make any difference.
Yep, wifi is set to never sleep.
I bought a prepaid SIM card from another provider a few days ago. I only get a UMTS connection with them, but still the current drain when idle is what is considered "normal", 4-6mA.
One thought I've had is that maybe I never had an HSDPA connection before but recent network upgrades have meant that I'm suddenly getting one. Still, 125mA is way too big a drain and seems to indicate something wrong with the phone.
The last test I can think to do is to swap SIM cards with a friend who is on a third network, who gets an HSDPA connection. He has a Nexus One and gets very low current drain. At least that way I can be sure of whether it is or isn't the network. We're doing that tomorrow so stay tuned

Data connection is suddenly not working

After 2-3 days of not messing with the phone anymore (flashing, putting root apps, etc) my somewhat alright LTE signal has now turned into 3G with no circle around it meaning it's connected to the network, but not actually getting data. It happened while I had the phone in standby for a few minutes, so I can't think of any one app that caused it. Reinstalled rom even after a full wipe.
The strange thing is I will sometimes get a faint signal of 3G which then dissapears within a minute. I did the latest OTA before I flashed my rom so I should have the newest radios and everything. I can't update profile either. My family is getting good signal so I know it's something with my phone. Any ideas?
Happened to me too..I re activated with Hands Free activation to reset the data connection to Sprints network..Only worked twice for me through out the day then the phone was just stuck in the same spot as yours (3G with circle around it). Nothing we did reset the data link to sprints network(cust. svs rep).I brought the phone back to where I bough it and they didn't allow an exchange unless they held the phone over night to test it..I didn't have time for it and everything i hear about the Triband set up Sprint is doing not allowing data while in a call and the growing pains of the network rebuild have worn down on me after 10 years so i had to return the phone and buy it on a network that allowed the phone to operate the way it was meant to..
When I first got the phone, it would hold an LTE signal much better than my m7. Then last night I notice LTE cutting in & out where it was pretty stable before. I check it was trying to connect to Band 26 which is 800 LTE. It might have been from a further away tower. This was the first time I have ever seen Band 26 in my area which is currently being deployed. The constant cutting in & out also drains my battery down. This has nothing to do with my phone but the towers which my home tower has been having issues since last July. For now I set my phone to CDMA only since I have wi-fi at home & work anyway I don't need the phone on LTE. Even when LTE was working on 1900 which was stable, the signal was still pretty week and would drain more batter than a strong 1X signal. Since LTE is data only right now, there is no reason to have the phone prefer LTE when wi-fi is on. With CDMA only it's not bouncing around all over the place.

Frequent Random Network Drops

I've seen a number of threads where people post about their device dropping network data connectivity, and needing a reboot to solve it.
My issue is a bit different. Occasionally (I've noticed it 3-4 times today) when I go to send a text (SMS) or to use a data enabled service like Hangouts, that my phone shows no bars at all.. not even just no data, but the bars are grey and there's a red x. I wait about 15 seconds and it reconnects, then another 10 seconds later, the data is live again.
Phone is a private sale and under 1 month old, and all the Stamina functions are off.. I do see that the "Queue background Data" is turned on, but I don't think this should effect, no?
Not sure what digits I should be looking at to know if this might be a hardware vs software issue.. build is listed as .93
Im no stranger to unlocking and flashing, but I've kept this stock cuz it's tight and I adore the battery life.
Suggestions?
sh0nuff said:
I've seen a number of threads where people post about their device dropping network data connectivity, and needing a reboot to solve it.
My issue is a bit different. Occasionally (I've noticed it 3-4 times today) when I go to send a text (SMS) or to use a data enabled service like Hangouts, that my phone shows no bars at all.. not even just no data, but the bars are grey and there's a red x. I wait about 15 seconds and it reconnects, then another 10 seconds later, the data is live again.
Phone is a private sale and under 1 month old, and all the Stamina functions are off.. I do see that the "Queue background Data" is turned on, but I don't think this should effect, no?
Not sure what digits I should be looking at to know if this might be a hardware vs software issue.. build is listed as .93
Im no stranger to unlocking and flashing, but I've kept this stock cuz it's tight and I adore the battery life.
Suggestions?
Click to expand...
Click to collapse
check in settings in network and set your network to the one you use , like gm/wcdma /lte , maybe your phone is strugling to find 3g or 4g , try it , who knows it might solve the issue , ty
Been about a month since I posted, and I'm still experiencing this issue. I often thumb my phone on and it's not connected. I don't really mind waiting for the 30 seconds or so that it takes to jump back on the network, but it often means I miss calls, and since it's my business phone, it kinda bums me out to suddenly get a VM notification of a missed call even though it never rang.
Is there some sort of utility that I can use to monitor the network activity to see how frequently it drops, and for how long? I've looked into ones on Play but they don't seem to have a history, just something that shows what data up and down is currently being reported.
Sadly the only Sony store in my city (and I think the country - Canada) has recently closed for good, so I'm not sure how to go about warranty repairs...
sh0nuff said:
Been about a month since I posted, and I'm still experiencing this issue. I often thumb my phone on and it's not connected. I don't really mind waiting for the 30 seconds or so that it takes to jump back on the network, but it often means I miss calls, and since it's my business phone, it kinda bums me out to suddenly get a VM notification of a missed call even though it never rang.
Click to expand...
Click to collapse
I don't have a solution, but I can tell you that you're not alone. I've been experienced the same thing on my Z3C. I sometimes wonder if it has anything to do with the fact that the MVNO I use doesn't support 4G LTE.
kopsis said:
I don't have a solution, but I can tell you that you're not alone. I've been experienced the same thing on my Z3C. I sometimes wonder if it has anything to do with the fact that the MVNO I use doesn't support 4G LTE.
Click to expand...
Click to collapse
Interesting.. Your issue isn't just data, but a complete network disconnection? Im with Fido which is an MVNO under Rogers, but I thought they supported LTE. The issue also persists even on wifi
sh0nuff said:
Interesting.. Your issue isn't just data, but a complete network disconnection? Im with Fido which is an MVNO under Rogers, but I thought they supported LTE. The issue also persists even on wifi
Click to expand...
Click to collapse
Yes, it seems to be a complete loss of the mobile connection. When I wake the phone I see gray bars and a red X on the signal strength indicator. Within seconds the phone re-acquires and the indicator goes to 2 or 3 bars. I have also seen it happen with wifi active. The frustrating part is that it doesn't seem to do it often enough to troubleshoot. I'll notice the problem maybe a couple of times a month and there's nothing obviously different about my usage patterns in those instances.
Mine does it at least a dozen times a day. I can only assume this as I frequently miss calls and at least 3-4 times a day I see it happen. =(
Same Problem
Randomly I have no connection at all but after a few seconds everything wents back to normal. Did not have this problem with T-mobile in Germany but with with O2 I have. With T-mobile I had LTE but with O2 I don't, so I guess that's the reason.
Interesting... I've disabled LTE and now have it on 3g/GSM. We'll see how it works moving forward, and I'll post again in a week. Stay tuned.
Service Providers
In the mobile network settings one can change the service provider manually. With LTE enabled my provider has three entries: LTE, 3G and 2G. Connecting two LTE fails, because my provider blocked it in my plan. Having LTE enabled, it often tries to connect to LTE I assume. I switched off LTE and set the provider manually to 3G. Maybe that helps. We'll see.
realTobbse said:
In the mobile network settings one can change the service provider manually. With LTE enabled my provider has three entries: LTE, 3G and 2G. Connecting two LTE fails, because my provider blocked it in my plan. Having LTE enabled, it often tries to connect to LTE I assume. I switched off LTE and set the provider manually to 3G. Maybe that helps. We'll see.
Click to expand...
Click to collapse
Interesting.. I have LTE as part of my network and plan... But once I made changes to the settings as I indicated, I no longer receive the network drops I originally experienced.. I might just be missing the alerts, but it seems fixed... #crossedfingers

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