Trouble sending/receiving sms - Sprint HTC One (M8)

Im having some serious issues with send and receiving sms. Even though I have full bars, the message won't send on time and sometimes not even at all. Also I'm not receiving texts and if I do they are always like 30 minutes or so after the fact. Is anyone else having this issue? Could someone provide guidance please

I was having problems and the solution I found is
##72786# and then menu then reset. After reboot I ran activation.
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MMS Issues

So this has been on going for about a month now for me, my phone will eventually stop receiving picture MMS only. The way to resolve is to factory reset but after a few days it will go back to not receiving or being able to send. I have tried third party apps but get the same results. I ensure ever time that my phone is not on WiFi when this occurs but that shouldn't matter since it is suppose to default to the cell net for that stuff. I have tried setting up a new APN for verizon, still no go. It seems to be an on going issue from googling a little bit. Just didn't know if anyone here could shed some light on my situation. Thanks for the help and info.
I also can't send picture messages ever since KitKat update, but I'm using vs980 on T-Mobile
Sent from my VS980 4G using XDA Free mobile app

sms failing but actually sending

regular sms (textra) will take minutes to send, usually failing once or twice. i was just informed that the failed texts are actually sending. this problem is new in the last 2 days and it's KILLING ME, any advice would be great.
edit: i have wifi calling and VoLTE off
further edit: this issue persists with and without data and wifi on and off. i've tried every combination. and when texts do send, they take at least 30 seconds to go through. i've been texting my google voice number and they're received on there before they're even marked sent on my phone. i'm in nyc, with full 4g LTE connection
Call customer service. Could be something they need to reset on their end. I had the same problem with my wife's note 3. They fixed it shortly after I called.
J
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pestilencec11 said:
Call customer service. Could be something they need to reset on their end. I had the same problem with my wife's note 3. They fixed it shortly after I called.
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I'm using Textra with T-Mobile just fine!

Can't recieve SMS Text Messages (but can send them)

Hey everyone. I just got my global unlocked Mi Mix (6gb, 256gb), and I can't receive texts. I'm on At&T, and I'm getting 4g VoLTE all the time. I can send texts, and I can make and receive calls, but I'm not getting any texts that are sent to me. I've tried switching to 3g, and I've tried the stock messaging app, Google Messenger, and Textra. Nothing has fixed the problem. I really want to keep this phone, but I have to be able to receive texts.
Anyone have suggestions? Thanks in advance!
gbhilmerson said:
Hey everyone. I just got my global unlocked Mi Mix (6gb, 256gb), and I can't receive texts. I'm on At&T, and I'm getting 4g VoLTE all the time. I can send texts, and I can make and receive calls, but I'm not getting any texts that are sent to me. I've tried switching to 3g, and I've tried the stock messaging app, Google Messenger, and Textra. Nothing has fixed the problem. I really want to keep this phone, but I have to be able to receive texts.
Anyone have suggestions? Thanks in advance!
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I have this same problem. To make matters worse - mine happens intermittently too. For example, sometimes I could be texting someone and receive some of their texts, then suddenly a few texts in I no longer get their responses. Not sure what's going on.
I suspect it has to do with the Contact Manager APK, but not sure how or why.
chris.davis925 said:
I have this same problem. To make matters worse - mine happens intermittently too. For example, sometimes I could be texting someone and receive some of their texts, then suddenly a few texts in I no longer get their responses. Not sure what's going on.
I suspect it has to do with the Contact Manager APK, but not sure how or why.
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Click to collapse
Are you on ATT? And if this is a software issue, putting on a custom ROM might resolve it. I guess.
I've got texting working now. I did two things and I don't know which is the solution.
First, I put my sim in an ATT phone I had laying around. I sent some texts and took some calls on that phone. Then I put the sim back in my phone while wifi was turned off. I did this whole thing because I saw a thread on an ATT forum regarding the same SMS issue but with a different phone. The ATT moderator suggested doing those steps.
Second, I downloaded Pulse and set it as my default SMS app. So far, texting is now working without any problems.
I cannot receive sms

Receiving SMS issues

Has anyone had issues with receiving SMS messages? Happens randomly where I won't receive messages from different people etc. I came from a nexus s6 so it isn't the iMessage issue. I've tried searching for reasons or solutions, factory reset the phone, called the carrier to see if settings were wrong. But no one has an answer.
Any help or if anyone experiencing the same thing would be helpful.
I have issues with getting the notifications for text messaging but only for TMobile lines. I still get the message but the phone refuses to light up, make any sound or vibrate when they come in.
Again it's only with T-Mobile numbers, all other texts work like normal
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Note 8 - text messages (SMS) issue

For past week or two I have been having sms issues. Some of my friends send me sms and they dont get through. It not related to specific provider ( I had issues receiving txt from Sprint and T-mobile and also at&t) Any ideas what could be causing random missing texts ?
lukas718 said:
For past week or two I have been having sms issues. Some of my friends send me sms and they dont get through. It not related to specific provider ( I had issues receiving txt from Sprint and T-mobile and also at&t) Any ideas what could be causing random missing texts ?
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Update PRL and Profile under System Update in Settings and see if that resolves your issues. [emoji6]
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already tried that several times - no luck
I had the same issue. I have Google Voice integration, so I can check through the app if my text messages were coming in.
This is how I fixed my issue, but your milage may vary.
So a few weeks ago I added "DUN" to the apn to get the hotspot mod working on my phone so I could tether my laptop while on the go. Then I realized some MMS messages were coming in up to a day late. Then I realized I wasn't getting many text messages, so I checked Google Voice and it showed many unanswered replies. I connected the dots, after updating the profile, prl, clearing cache, doing data diagnostics, and many hours of hair pulling. I use texting for work often, so I needed to fix this.
Then I realized that I did the hotspot mod, and gave it a random chance that perhaps this was my problem. I removed the "DUN" from the apn and rebooted, sent a few test messages, and I started to receive all the messages just fine. I doubt changing the apn would prevent texts from showing up, but I've seen phones do crazy things before.
So if you did the hotspot mod, disable that/undo it/revert it back to default apn. And go in and manually check that the "DUN" is no longer there. If you didn't do the hotspot mod, then I have no idea how to help ya bro.
But give this a shot, because that's what helped me.
Call sprint. Have them turn off your phone. Let them reset the data and voice for your phone. Then you turn it back on and dial ##72786#. This should fix all the data on your phone.
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