Related
Edit: To mod: If possible, please move this thread to a non device specific subforum, as people with different devices are experiencing the same problem.
So today I decided to factory reset my HTC One, and install back some applications I had previously.
However, after the factory reset I am unable to either install or update any application, with the Google Play Store returning: ""{app}" could not be downloaded due to an error. (403)".
I've been looking around a bit and have seen quite some others with this issue, however no solutions have worked for me. What I've tried:
Logged into Hangouts and confirmed mobile number.
Removed Google account in settings --> Go to Apps>All> and force stop Google Play Store, Google Service Framework and Download Manager, then clear cache and data for each --> Added back Google account --> Restarted device (without launching Google Play Store).
Using a new gmail account.
Clearing Proxy: I've looked in my Wi-Fi and APN Settings, both of which have no proxy set to begin wit.
Using 3G instead of Wi-Fi.
Another factory reset (repeated other steps afterwards).
Installing apps onto my device from my PC (it won't attempt to install them on the phone).
Please note my phone is not rooted and I'm not planning on rooting my phone any time soon.
Thanks in advance,
Errors4l.
Errors4l said:
So today I decided to factory reset my HTC One, and install back some applications I had previously.
However, after the factory reset I am unable to either install or update any application, with the Google Play Store returning: ""{app}" could not be downloaded due to an error. (403)".
I've been looking around a bit and have seen quite some others with this issue, however no solutions have worked for me. What I've tried:
Logged into Hangouts and confirmed mobile number.
Removed Google account in settings --> Go to Apps>All> and force stop Google Play Store, Google Service Framework and Download Manager, then clear cache and data for each --> Added back Google account --> Restarted device (without launching Google Play Store).
Using a new gmail account.
Clearing Proxy: I've looked in my Wi-Fi and APN Settings, both of which have no proxy set to begin wit.
Using 3G instead of Wi-Fi.
Another factory reset (repeated other steps afterwards).
Installing apps onto my device from my PC (it won't attempt to install them on the phone).
Please note my phone is not rooted and I'm not planning on rooting my phone any time soon.
Thanks in advance,
Errors4l.
Click to expand...
Click to collapse
Interesting, this is happening to me also after a factory reset of my HTC One. Tried all of the above, my phone too is not rooted however the bootloader is unlocked.
https://code.google.com/p/android/issues/detail?can=2&start=0&num=100&q=&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars&groupby=&sort=&id=65826
mynameisthehulk said:
Interesting, this is happening to me also after a factory reset of my HTC One. Tried all of the above, my phone too is not rooted however the bootloader is unlocked.
Click to expand...
Click to collapse
Yeah I've encountered quite some threads of people having this problem with the HTC One, however their solutions have not worked for me. Hoping someone can bring an answer to this thread
Yea it just seems unusual that it has happened to us pretty much at the same time under the same circumstances, maybe there is some issue with the store rather than our devices, I hope so!
Having exactly the same problem, tried everything. Even got a new handset because of the original issue which caused me to perform the factory reset. Maybe a problem with Google Play?
Hey guys!
I did a factory reset on my LG Swift L9 today
and also can't download any app from Google Play
due to 403. It may not be related to HTC One only.
Ruth 89 said:
Having exactly the same problem, tried everything. Even got a new handset because of the original issue which caused me to perform the factory reset. Maybe a problem with Google Play?
Click to expand...
Click to collapse
vajr00s said:
Hey guys!
I did a factory reset on my LG Swift L9 today
and also can't download any app from Google Play
due to 403. It may not be related to HTC One only.
Click to expand...
Click to collapse
Have you clicked on the linky to report the issue?
https://code.google.com/p/android/i...s Owner Summary Stars&groupby=&sort=&id=65826
I've got a new Nexus 5 delivered to me hours ago, first time using it and i can confirm the same sadly, hopefully it will be resolved soon !
What would be the quickest way to alert a mod so that the thread can be moved to a non device specific forum?
Hi all,
Picked up a Nexus 7 today - it was initially loaded with an old build of Android (Blue connectivity bars not white etc) and everything seemed to be working fine. Notification popped up for me to install the latest version, so I stopped what I was doing, got it installed and I'm now stuck with the same 403 errors as everyone else.
Looks to me like a Play Store issue but damn infuriating seeing as I can't even put any basic apps on my shiny new Nexus.
Noticed on another forum earlier that someone was having the same issue, and a guy responded saying he'd returned his Galaxy Tab to the store it came from today (Curry's, I think?) and after the staff there contacted Samsung - they were told that it was an issue with the Play Store. No obvious citations of course, but seems pretty legit what with everything else going on.
And now we wait...
mynameisthehulk said:
What would be the quickest way to alert a mod so that the thread can be moved to a non device specific forum?
Click to expand...
Click to collapse
I changed the title and inserted a request in the first post, hope it'll get noticed faster this way by a moderator
(Not so) sorry for double post.
I just tried again, without making any changes to my phone, and I just downloaded 3 different apps (2 I had previously, 1 new one).
Need a confirmation if the problem is solved for other people (with different devices) before I request a close.
Yeah, it works for me too now!
Errors4l said:
(Not so) sorry for double post.
I just tried again, without making any changes to my phone, and I just downloaded 3 different apps (2 I had previously, 1 new one).
Need a confirmation if the problem is solved for other people (with different devices) before I request a close.
Click to expand...
Click to collapse
Nope, still 403'ing over here. But I'll keep checking in case it's gradually being fixed.
Still getting errors here too.
403 =/
I'm glad it's not just me.
I tried resetting/clearing everything thinking it was my phone cos I just recently rooted and flashed this brand spanking new HTC One (it was a replacement for my broken HTC One that had a working store :crying, until I went ahead and Googled this annoying error.
Seems like it's a problem on the Google end! =/
Get same error, tried RUU reset and ViperOne ROM.
Still 403 error! Very annoying
Spent 2 hours or so messing installing cyanogen on my new nexus and thought I'd ****ed up. Then googled it. I can believe it, talk about bad timing. lol
Looks like we are not alone...
https://twitter.com/search?q=error 403&src=typd&f=realtime
Been having this issue for a couple weeks now, the playstore works fine with the factory version of 5.1.x but when it automatically updates to 5.3.6 I get the error DF-DFERH-01. I've googled around and found many people having the problem over the years with various fixes. However there seems to have been a flare up recently, especially for people with HTC One M7/M8.
The following link has several fixes, but none of them stick for me and a few others.
Edit: I can't link yet, search google for DF-DFERH-01 - the wikitechsolutions website is the one I'm specifically referencing, however all websites I've visited have the same fixes that don't work.
First you have to go to Settings > Applications > Manage applications
Once here you go to the "All" tab.
Seek the Google Play Store app and press "Clear Data" button.
Then look for "Google Services Framework" or "Google Service Framework" application and do the same.
Then restart the phone, wait a minute and ready.
Click to expand...
Click to collapse
I even did a factory restore, once the Play Store updated it gave me the DF-DFERH-01 error again.
Anyone else having this issue?
I've been having the same problem no matter what rom I'm on.
THADDIUS25 said:
I've been having the same problem no matter what rom I'm on.
Click to expand...
Click to collapse
Misery loves company I guess, hopefully a solution will come forward for those of us that can't do anything to fix it.
Same Problem
I have been having the exact same problem, and tried those temporary solutions. It is very frustrating.
In fact I did a factory default reset, and it didn't work.
same problem here. play store only works briefly after I force stop and uninstall updates. but as soon as it auto-updates itself, I get the error again.
I was having same problem until 2 days ago. Im running nusenseven v3 and 2 days ago I flashed santods sprint patch so I could update my prl and profile and it seems to have fixed the playstore error for me too. Unless its just a coincidence, but it might be worth a try for anyone else that is as frustrated with playstore as I was.
sent from your moms house
mcarswell said:
same problem here. play store only works briefly after I force stop and uninstall updates. but as soon as it auto-updates itself, I get the error again.
Click to expand...
Click to collapse
janke438 said:
I was having same problem until 2 days ago. Im running nusenseven v3 and 2 days ago I flashed santods sprint patch so I could update my prl and profile and it seems to have fixed the playstore error for me too. Unless its just a coincidence, but it might be worth a try for anyone else that is as frustrated with playstore as I was.
sent from your moms house
Click to expand...
Click to collapse
xcountry02 said:
I have been having the exact same problem, and tried those temporary solutions. It is very frustrating.
In fact I did a factory default reset, and it didn't work.
Click to expand...
Click to collapse
THADDIUS25 said:
I've been having the same problem no matter what rom I'm on.
Click to expand...
Click to collapse
My version downgraded (by itself) to 5.3.6 which is a March 11th build (according to apk mirror website) and it works again, has been for about 15 hours.
How bout you guys?
toddf2p said:
My version downgraded (by itself) to 5.3.6 which is a March 11th build (according to apk mirror website) and it works again, has been for about 15 hours.
How bout you guys?
Click to expand...
Click to collapse
yep, 5.3.6 is working for me also.
Hey Gyus,
I have HTC One mini 2 for two years on Android 4.4.2 all stock without any big problems until now.
I came home on last Sunday with GPS working. I do not install any new app but GPS on Monday stop working. All apps have the same problem no gps signal.
I tried sports tracker, gps test, google maps, sygic navigation. Same problem. I tried unistall every app which can use GPS( or I think that I tried unistall all of them) and nothing helps.
My last try was disable google play app and after restarting my phone, problem solved GPS working again.
Then I activate google play app again, reinstall some apps again and it was ok until next morning, situation was the same. So I deactivated google play again and after restart it was ok.
Could you give me some hint where should be my problem? )
I would like to use GPS based apps and google play together without activate/deactivate google play app.
There is some pictures for this.
lukenewman.cz/temp/S1.png
lukenewman.cz/temp/S2.png
lukenewman.cz/temp/S3.png
Luke_Luke_Luke said:
Hey Gyus,
I have HTC One mini 2 for two years on Android 4.4.2 all stock without any big problems until now.
I came home on last Sunday with GPS working. I do not install any new app but GPS on Monday stop working. All apps have the same problem no gps signal.
I tried sports tracker, gps test, google maps, sygic navigation. Same problem. I tried unistall every app which can use GPS( or I think that I tried unistall all of them) and nothing helps.
My last try was disable google play app and after restarting my phone, problem solved GPS working again.
Then I activate google play app again, reinstall some apps again and it was ok until next morning, situation was the same. So I deactivated google play again and after restart it was ok.
Could you give me some hint where should be my problem? )
I would like to use GPS based apps and google play together without activate/deactivate google play app.
There is some pictures for this.
lukenewman.cz/temp/S1.png
lukenewman.cz/temp/S2.png
lukenewman.cz/temp/S3.png
Click to expand...
Click to collapse
where exacly gps not working? car, house?
works but not satellite lock.
wont work at all? no icon on notification bar?
kativiti said:
where exacly gps not working? car, house?
I do not have house without roof so I tested it in a car, and open air.
works but not satellite lock.
Without satellite fix and when google play is activated all satellites "are off", after deactivating and restart, satellites imidiately works and after few second fix is on too.
wont work at all? no icon on notification bar?
Icon in notification bar works for a first time since restart. In my opinion there some "looping or deadlock", because after first try "gps using app"(for example gps test) after restart, sometimes icon stays blinking.
Click to expand...
Click to collapse
I can take some pictures or some short video if you want.
Me and my wife have the same problem, started 2 weeks ago approximately
Luke_Luke_Luke said:
I can take some pictures or some short video if you want.
Click to expand...
Click to collapse
i only asked because it happen to me when i installed an mp3 transmitter in my car.
it turn out that GPS wont lock if a 89.5 frequency in the air.
i used this APP for problem solving. you can reset sat and see all satellites with force signal.
have you tried resenting your phone? you can do a backup with HTC Sync and then restore.
elpinnen said:
Me and my wife have the same problem, started 2 weeks ago approximately
Click to expand...
Click to collapse
Exactly it starts approx. 10days ago.
Do you find any solution? Try to deactivate google play, restart your phone if it helps... But it is only temporary solution. I am looking for better solution.
I think that there was some secret update of some google services and there is a bug.
kativiti said:
i only asked because it happen to me when i installed an mp3 transmitter in my car.
it turn out that GPS wont lock if a 89.5 frequency in the air.
i used this for problem solving. you can reset sat and see all satellites with force signal.
have you tried resenting your phone? you can do a backup with HTC Sync and then restore.
Click to expand...
Click to collapse
I had a similar problem with a cheap chinese dashboard camera when it runs from 12V car socket, gps signal was weaker, but it is not this case.
I use simple version of your app called GPS test - I cant post links yet so there it is:
play(dot)google(dot)com/store/apps/details?id=com.chartcross.gpstest
I have not tried reseting yet, because I think it is a SW problem and I think it is possible to fix it... I hope.
Luke_Luke_Luke said:
Exactly it starts approx. 10days ago.
Do you find any solution? Try to deactivate google play, restart your phone if it helps... But it is only temporary solution. I am looking for better solution.
I think that there was some secret update of some google services and there is a bug.
I had a similar problem with a cheap chinese dashboard camera when it runs from 12V car socket, gps signal was weaker, but it is not this case.
I use simple version of your app called GPS test - I cant post links yet so there it is:
play(dot)google(dot)com/store/apps/details?id=com.chartcross.gpstest
I have not tried reseting yet, because I think it is a SW problem and I think it is possible to fix it... I hope.
Click to expand...
Click to collapse
I have done factory reset and GPS worked over the weekend but now same problem again. If I restart 1, 2 or 3 times in a row it may start working again. I will test your solution deactivate Google Play services and restart.
elpinnen said:
I have done factory reset and GPS worked over the weekend but now same problem again. If I restart 1, 2 or 3 times in a row it may start working again. I will test your solution deactivate Google Play services and restart.
Click to expand...
Click to collapse
OK. I think you will face a problem with deactivate google play services. It was my first try to solve the problem, but I cant deactivate this in my phone. So insted of google play services I disabled google play store and it finally works(after restart).
Now I have another idea. I will try to unistall all updates from google play store app and we will see. Now it is working, but I will be more confident if it will work tomorrow(over the night) too.
Luke_Luke_Luke said:
OK. I think you will face a problem with deactivate google play services. It was my first try to solve the problem, but I cant deactivate this in my phone. So insted of google play services I disabled google play store and it finally works(after restart).
Now I have another idea. I will try to unistall all updates from google play store app and we will see. Now it is working, but I will be more confident if it will work tomorrow(over the night) too.
Click to expand...
Click to collapse
so i just tested mine and sat nav wouldn't get a lock.
however using the app and reloading xdata it fixed the problem.
Hi.
Same problem here.
Disabled most Google services without success. Can't disable Google play store itself.
Have tried GPS fix apps without success. Any assistance here would be great as its been about a week now and starting to have a real negative impact.
Cheers
I tried to unistal google play store update, so I had a stock version and it works ok, but I have to have internet connection disabled.
When Internet is on google play store is automaticly updated to last version which is the bad one and problem persist.
So maybe new question - it is possible to block updates for google play store app? Or is it possible to install previous version of this app?
I can use only two of them, the stock one(very very old) and automaticly updated last one. I would prefer last one minus one version that one was ok for me. Any hints how to revert to older version?
If a reset doent fix the issue, i would try to contact HTC and see what they say.
I can write to HTC, but I think I know that they will not able to do anything...
After I enable net connection google play store app update a new version(automaticly during the night even if I disable background data for this app).
Now I have version 6.9.15.G-all [0] 3104571 and after update everything works until phone restart.
Again same situation, but there is a solution, if you kill the google play store app, delete app cache and data, GPS work again.
But I think that works only to the next restart or to the next google play app start(background or by user).
Luke_Luke_Luke said:
I can write to HTC, but I think I know that they will not able to do anything...
After I enable net connection google play store app update a new version(automaticly during the night even if I disable background data for this app).
Now I have version 6.9.15.G-all [0] 3104571 and after update everything works until phone restart.
Again same situation, but there is a solution, if you kill the google play store app, delete app cache and data, GPS work again.
But I think that works only to the next restart or to the next google play app start(background or by user).
Click to expand...
Click to collapse
Yes, with factory version of Google Play Store (4.8.2.0) GPS works without having anything disabled
Luke_Luke_Luke said:
I can write to HTC, but I think I know that they will not able to do anything...
After I enable net connection google play store app update a new version(automaticly during the night even if I disable background data for this app).
Now I have version 6.9.15.G-all [0] 3104571 and after update everything works until phone restart.
Again same situation, but there is a solution, if you kill the google play store app, delete app cache and data, GPS work again.
But I think that works only to the next restart or to the next google play app start(background or by user).
Click to expand...
Click to collapse
in order to disable Google play store (1)
First, you must have version 4.8.2 installed (just replace it in /system/app with the new com.android.vending.apk)
Download a root service from the store called "Disable service" (again make sure root is installed and the app is given root permission)
Now, in the disable service app, navigate to the system app tab and find Google play store. Tap on it and you will get a list of services
Scroll to the bottom and uncheck "check Wifi And Update" service.
You will see a "please wait" notification, and at the bottom busybox should appear, notifying you that the app was given root access
Exit the app and voila! Google play store will never update itself or Google play services ever again (unless you install a new version, in which case you would need to repeat the process)
Thank you, it is good to know for users with rooted phone.
I have my one in stock conf. without root.
I made a call to HTC and they told me that it is known problem for about two weeks for HTC One, One mini 2 and One M7.
They are trying to do their best to solve the problem but HTC support from Poland resend this problem to HTC support to Egypt and them works on it.
I think that there is only two solutions - new version of Google play store app or HTC software update for One mini 2, both are very complicated, because google do not care about HTC people and HTC stops to pruduce updates for mini 2 for about year and half ago...
They wanted to know IMEI, telephone number and they call me maybe, baby ))
Luke_Luke_Luke said:
Thank you, it is good to know for users with rooted phone.
I have my one in stock conf. without root.
I made a call to HTC and they told me that it is known problem for about two weeks for HTC One, One mini 2 and One M7.
They are trying to do their best to solve the problem but HTC support from Poland resend this problem to HTC support to Egypt and them works on it.
I think that there is only two solutions - new version of Google play store app or HTC software update for One mini 2, both are very complicated, because google do not care about HTC people and HTC stops to pruduce updates for mini 2 for about year and half ago...
They wanted to know IMEI, telephone number and they call me maybe, baby ))
Click to expand...
Click to collapse
Please note that HTC uses google play for system updates.
Make sure you have the latest version of:
HTC Service Pack
I have now done factory reset of my phone again, this time without restoring my last backup and GPS are working as it should even after restart I forgot to backup my text messages though But now I get a new problem, I can't write text on to photos in landscape mode in Snapchat Text frame just run over the screen from the middle and up out of screen and keyboard doesn't pop up. No problem in portrait mode...
elpinnen said:
I have now done factory reset of my phone again, this time without restoring my last backup and GPS are working as it should even after restart I forgot to backup my text messages though But now I get a new problem, I can't write text on to photos in landscape mode in Snapchat Text frame just run over the screen from the middle and up out of screen and keyboard doesn't pop up. No problem in portrait mode...
Click to expand...
Click to collapse
I were a little bit hurry with victorius I Always turn my phone off at night and there was the problem again next day So clearing the app data for Google Play Store and restarting the phone gets GPS working again as mentioned earlier in this thread.
elpinnen said:
I were a little bit hurry with victorius I Always turn my phone off at night and there was the problem again next day So clearing the app data for Google Play Store and restarting the phone gets GPS working again as mentioned earlier in this thread.
Click to expand...
Click to collapse
I thought that you will have the problem next day and I do not want to write it there.
I think that problem is somewhere between google play store app and HTC modification of Android in our devices.
I think users cant do anything except disable google play store app, unistal google play store app and disable net connection or wait for HTC update or wait for next version of google play store app.
Installed Apple Music and it has been working fine since launch until recently. At launch it will just crash in about a second. I've tried clearing cache and data, reinstalled, and rebooted the phone to no success.
Anyone else has/had any issues with this?
neolionhart said:
Installed Apple Music and it has been working fine since launch until recently. At launch it will just crash in about a second. I've tried clearing cache and data, reinstalled, and rebooted the phone to no success.
Anyone else has/had any issues with this?
Click to expand...
Click to collapse
It's working ok for me so might be a firmware issue on the phone
lisnalee said:
It's working ok for me so might be a firmware issue on the phone
Click to expand...
Click to collapse
Thanks for the reply. My device is CLT-L09 UK model on EE and it's been the same firmware since launch with no updates. Like I said, it was working fine up until recently.
neolionhart said:
Thanks for the reply. My device is CLT-L09 UK model on EE and it's been the same firmware since launch with no updates. Like I said, it was working fine up until recently.
Click to expand...
Click to collapse
Exact same setup for me so that's not much help for you unfortunately!
neolionhart said:
Installed Apple Music and it has been working fine since launch until recently. At launch it will just crash in about a second. I've tried clearing cache and data, reinstalled, and rebooted the phone to no success.
Anyone else has/had any issues with this?
Click to expand...
Click to collapse
I have the exact same problem. Switched from an iPhone to Huawei P20 Pro. Apple Music was fine for a week and since yesterday it keeps crashing. Installed old version APKs, tried cleaning everything, even resetting the phone to factory settings although there were no firmware updates. Literally tried everything and no luck.
And that's just one of the issues I am having. Some SMS messages won't show up in the default messaging app, notifications won't show on lockscreen. Some strange OS hiccups happening all the time. The whole office here tried to enable the notification content on the lockscreen - we know where the option is - but it just doesn't work. The SMS isssue is beyond Huawei support and carrier support. And hey, we are phone reviewers, we know stuff FFS...
Anyway, joining the wagon with Apple Music crashing and hoping for some resolution.
Me too, signed up to a free 3 months a few days ago. Working well yesterday, since this morning I can't open the app.
I've uninstalled/reinstalled, cleared cache/data and nothing. EE handset too. Although didn't use the 6 months free offer from EE. I'll use that when my 3 month one expires.
Sent from my CLT-L09 using Tapatalk
Out of interest, if your having the apple music crash, do you also have the issue with Google maps? I have both! Starting to wonder if the problems are linked and I need to go for a replacement handset.
Sent from my CLT-L09 using Tapatalk
I don't have other apps crashing, just Apple Music. Used Google Maps this morning.
Also I used AM on lots of Android devices, this is the first one where it completely stopped working.
I'm using the EE 6 MTH trial and both apple music and Google maps are still working fine for me.
It could be a simple phone setting or another app conflicting with it.
lisnalee said:
I'm using the EE 6 MTH trial and both apple music and Google maps are still working fine for me.
It could be a simple phone setting or another app conflicting with it.
Click to expand...
Click to collapse
It could, but nothing is fixed even after factory reset. It just happened in a slow day with no new installed apps or updates (I have just 8 apps anyway). Tried everything already. It's like it's an hardware issue...
eomero said:
It could, but nothing is fixed even after factory reset. It just happened in a slow day with no new installed apps or updates (I have just 8 apps anyway). Tried everything already. It's like it's an hardware issue...
Click to expand...
Click to collapse
Be worth checking with others and compare apps to see if it's that.
I installed an app similar to geekbench and it's stopped my pixel XL from switching on with the power button, i had to hard reset it to bootloader menu every time to get it going. Took some head scratching to narrow it down. Once app removed the phone was as good as new again
lisnalee said:
Be worth checking with others and compare apps to see if it's that.
I installed an app similar to geekbench and it's stopped my pixel XL from switching on with the power button, i had to hard reset it to bootloader menu every time to get it going. Took some head scratching to narrow it down. Once app removed the phone was as good as new again
Click to expand...
Click to collapse
Yes. Although on a fresh install - I just download AM and that's it - it keeps doing it. I am now thinking of some carrier+phone related issue and will try by downgrading the carrier services, or switching SIMs...
eomero said:
Yes. Although on a fresh install - I just download AM and that's it - it keeps doing it. I am now thinking of some carrier+phone related issue and will try by downgrading the carrier services, or switching SIMs...
Click to expand...
Click to collapse
Try going to settings, battery, app launch and set am to manual. Clear the cache etc and see if it helps. That's what mine is set to
It's a problem with Google play services. If you uninstall, then update again it will work again.
You're right, thank you. Just cleared data from Google play services and it's working again!
Sent from my CLT-L09 using Tapatalk
Kerchant said:
It's a problem with Google play services. If you uninstall, then update again it will work again.
Click to expand...
Click to collapse
Thanks!!! Fixed it.
Happened again yesterday. Google play services issue again but wiping data means I have to set up Google pay from scratch every time. Quite annoying.
Sent from my CLT-L09 using Tapatalk
I've started having this problem now as well, so somethings not right.
Had the same issue. Deleted Google Play Services data and cache and it worked again.
hkoornhof said:
Had the same issue. Deleted Google Play Services data and cache and it worked again.
Click to expand...
Click to collapse
Yea, that fixed it for me yesterday. It's only temporary though - started crashing again today.
I've added PayPal and my Creditcard, both are not working but worked fine on my Pixel 2 XL.
It says: "phone moved too fast" but even if I lay it down on the terminal and not even touched it, the error appears.
Someone can relate? Any advice?
Nope, mine is super sensitive
I have a similar experience. Transferred my three cards from Pixel 4 XL and all of them refuse to authorise a payment on the Pixel 5, despite setting up with no issue. Three issuers (Amex/Nationwide/John Lewis Partnership) and I've tried at least 6 vendors. Just get the "That didn't work" message. Something odd is going on.
darkinformer said:
I have a similar experience. Transferred my three cards from Pixel 4 XL and all of them refuse to authorise a payment on the Pixel 5, despite setting up with no issue. Three issuers (Amex/Nationwide/John Lewis Partnership) and I've tried at least 6 vendors. Just get the "That didn't work" message. Something odd is going on.
Click to expand...
Click to collapse
Update: Have undertaken a full factory reset today and rebuilt the phone without copying across anything from my previous device via cable. Can confirm Google Pay is now functioning correctly.
mine is not working but I dont want to factory reset the device
Same - worked fine on my 2XL, none of my cards (from 2 different banks) working on the 5, just comes up with the "that didn't work - try another card" error, so obviously NFC is fine. Have removed the cards and re-added but no luck so far. Next up is to roll back on Play Services (currently on beta) and see if that works. Don't particularly fancy a reset!
I also had the descibed issues when trying to pay in a store today. Had to resort to my VISA card instead. Got a "transaction failed" error, and the terminal prompted me to insert the card instead. Funny.. hopefully this is just a software issue that can be fixed.
At first I thought it was caused by my root, but I do pass SafetyNet just fine (on basic attestation).
MattSkeet said:
mine is not working but I dont want to factory reset the device
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Maxr1998 said:
I also had the descibed issues when trying to pay in a store today. Had to resort to my VISA card instead. Got a "transaction failed" error, and the terminal prompted me to insert the card instead. Funny.. hopefully this is just a software issue that can be fixed.
At first I thought it was caused by my root, but I do pass SafetyNet just fine (on basic attestation).
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Mine now seems to work after rolling back to the non-beta Google Play Services - I did this through the Play Store.
I wouldn't be too surprised if it might have just been clearing Play Services cache/data (which I assume also happened when I rolled back) so maybe try that first!
Did you unsubscribed from beta or just installed?
alastor2004 said:
Mine now seems to work after rolling back to the non-beta Google Play Services - I did this through the Play Store.
I wouldn't be too surprised if it might have just been clearing Play Services cache/data (which I assume also happened when I rolled back) so maybe try that first!
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Yeah, doing the clear cache and data is probably the first thing I'd try. That has fixed several issues for me over the years on several different apps.
Hi all, hi @alastor2004,
Would you mind to share which "stable" version of Google Pay Services you are on NOW after downgrade?
alastor2004 said:
Mine now seems to work after rolling back to the non-beta Google Play Services - I did this through the Play Store.
I wouldn't be too surprised if it might have just been clearing Play Services cache/data (which I assume also happened when I rolled back) so maybe try that first!
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My setup of the device was from scratch so I don't think it's a matter of restauration of some backup but I was in the Play Services beta program. I opted out but didn't get any notification about application downgrading back to stable release. My current version of Play Services is v. 20.39.15 (150400-335085612).
Thanks.
L.
GP not working on the P5 is a known issue. Sometimes factory reset works and sometimes not. An update will be coming soon according to Google.
bobby janow said:
An update will be coming soon according to Google.
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Do you have a source for this information?
ademmer said:
Do you have a source for this information?
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Here's one: https://www.androidpolice.com/2020/...ecting-phones-from-google-oneplus-and-others/
And another: https://9to5google.com/2020/10/26/some-pixel-5-owners-cant-make-nfc-payments-with-google-pay/
bobby janow said:
Here's one: https://www.androidpolice.com/2020/...ecting-phones-from-google-oneplus-and-others/
And another: https://9to5google.com/2020/10/26/some-pixel-5-owners-cant-make-nfc-payments-with-google-pay/
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Sure, but I didn't mean a source for the issue (which I am facing myself) but a source that Google is working on a near fix.
ademmer said:
Sure, but I didn't mean a source for the issue (which I am facing myself) but a source that Google is working on a near fix.
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Bottom of the 9-5 link
Lots of stuff on Reddit too.
bobby janow said:
Bottom of the 9-5 link
Lots of stuff on Reddit too.
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I do not quite get it. I asked for a proof that Google is already working on the issue. The 9-5 link you provided sais on bottom: "We have reached out to Google for a comment on the issues that some are facing, and will update should we receive an official response."
Means: No official response from Google yet and no confirmation that anyone is already working on a fix. Or am I mistaken?
ademmer said:
I do not quite get it. I asked for a proof that Google is already working on the issue. The 9-5 link you provided sais on bottom: "We have reached out to Google for a comment on the issues that some are facing, and will update should we receive an official response."
Means: No official response from Google yet and no confirmation that anyone is already working on a fix. Or am I mistaken?
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I was just trying to help you get started. Figure it out yourself.
I had the issue but i removed my card and re-added. its been ok so far
bobby janow said:
I was just trying to help you get started. Figure it out yourself.
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Wholly jabber Jaws Batman, The peep was only asking for the correct info.
Sent from my Pixel 3a XL using Tapatalk