Hi Friends This Is Thread Very Important Indian Users And Other Sony Xperia Users
Most Of The Indian Users used China Manufacture,Because China Produced Very Poor Camera Performance and Touch Very Bad Performance,
First I Buy Xperia Z C6602 In India INR 35,000 Rupees , I Not Satisfied With Camera and Touch And More Problems Water resistant Problems Leaks ,
Therefore I am going Import From Other Country That Model Having Supportable LTE Network and Amazing Camera Performance And No Water Resistant Problems , That Mobile Seller Says Your Mobile Xperia Z is Imported from SG (Singapore).I Buyied in Ebay
So How to Find Correct Manufacturing Country My mobile????????
India or not, all Xperia Z models are assembled in China as far as I know. If you're having issues with your touch screen/camera, I'd try a factory reset and RMA it if your faults still continue.
mattgirv said:
India or not, all Xperia Z models are assembled in China as far as I know. If you're having issues with your touch screen/camera, I'd try a factory reset and RMA it if your faults still continue.
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It's Not a Correct Answer
It's Nearest For Indian Users For Made in China,But My Friend Purchased xperia Z in Thailand ,I saw in box MADE IN THAILAND
rajaganesan7 said:
It's Not a Correct Answer
It's Nearest For Indian Users For Made in China,But My Friend Purchased xperia Z in Thailand ,I saw in box MADE IN THAILAND
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Hence me saying 'as far as I know'. I've never seen anything from Sony or from anyone with a legitimate device that pointed to it being manufactured anywhere other than China. Though whether or not they are manufactured elsewhere is a moot point, just because it was manufactured in China has nothing to do with your touch screen or camera being faulty.
mattgirv said:
Hence me saying 'as far as I know'. I've never seen anything from Sony or from anyone with a legitimate device that pointed to it being manufactured anywhere other than China. Though whether or not they are manufactured elsewhere is a moot point, just because it was manufactured in China has nothing to do with your touch screen or camera being faulty.
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Indeed. My UK unbranded handset was manufactured in China. Zero issues with it in the year I've had it.
Sent from my C6603 using Tapatalk
I don't know why, but I'm sure I didn't do it. My Sony Xperia Z1s C6916, which I bought from T-Mobile USA, suddenly had a crack in the screen, across the screen, left to right. The screen now is unresponsive and keep reading wrong touch controls. I cannot use it anymore.
Now I google it and found it's a well known problem amongst the Xperia Z series user, and that Sony, most of the time, won't recognize that is a manufacturer defect, and won't repair it under warranty.
As much as I hate it, I need to get it fixed. Question is.... to those with a similar problem, did you send your phone in to Sony for Screen replacement on any Z series ( Z, ZL, ZR, Z Ultra, Z1, etc.). To those who paid for the repairs, how much was it? I just wanna know because a local mobile phone repair shop can do it for $150 USD, more or less.
However, as much as I would hate the Sony right now, I trust them for repairing on their own products, resealing it the water-resistant ways, Though you can make sure that I'll treat it like any other phones, water-resistant or not.
What I'm concern about is the cost. Xperia Care online are idiots who can't tell the difference between a Sony Xperia and a Samsung Galaxy.
Also, I contacted Sony via email, twitter and facebook. I asked how and where to send the phone in. None have reply. on via email, they gave me the reference number.
What I need is for them to open a case, RMA form and number, and an address for me to send it to.
They are taking it awfully slow and I'm hating them for it.
If I could choose, I would want to send it straight to Sony HQ in Japan for repairs.
Have you tried calling them? Their customer service is very good.
Sent from my C6916 using xda app-developers app
I have to deal with support of various manufacturers daily (working as an it professional)
In Germany it's like this:
As end user your reseller must look at the case. If you bought it in a store go there and ask them.
HOWEVER
I've discovered that most of them are stupid and/or non cooperative.
So your best chance is calling the Sony support. Go to their website and look up their telephone number. When you call them you most likely need to give them some kind of serial (imei). After, tell them your problem and you most likely will get a return sticker. Send in your device via mail and get a repaired (or new) I device about a week later.
I've discovered that this way is the fastest and less troublesome way to deal with broken devices
Sent from Xperia Z1
I'm in a similar situation. TMo US took one look at it and said they won't fix it, and then informed me that I didn't have device protection on my plan (thought I had, grumble grumble) so they can't do anything for me. Called their claims department, was again informed that they cannot do anything for me.
Has anybody had luck with Sony HQ performing repairs? Or, has anybody had any luck with swapping over a clean screen and digitizer from another Z1s? I can follow teardown and rebuild guides to make the swap, and have all the small device tools necessary to swap the screen.
Meanwhile, my wife has no phone until we find some solution ...
mariussilverwolf said:
I'm in a similar situation. TMo US took one look at it and said they won't fix it, and then informed me that I didn't have device protection on my plan (thought I had, grumble grumble) so they can't do anything for me. Called their claims department, was again informed that they cannot do anything for me.
Has anybody had luck with Sony HQ performing repairs? Or, has anybody had any luck with swapping over a clean screen and digitizer from another Z1s? I can follow teardown and rebuild guides to make the swap, and have all the small device tools necessary to swap the screen.
Meanwhile, my wife has no phone until we find some solution ...
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I just sent my phone in to Sony Repair @ Laredo, TX, USA. wish me luck,
BigDnm01 said:
I just sent my phone in to Sony Repair @ Laredo, TX, USA. wish me luck,
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Subscribing to this thread, because I noticed exactly the same thing yesterday. Took phone out of pocket and the bottom right of the glass is cracked. Not affecting use (for now) because it is in the large bezel area, but I did nothing but take it out of my pocket. Please let us know if it is repaired under warranty by Sony - I know TMo is going to say it was my fault.
Don't some of you use a leather pouch to protect the phone? It takes most of the pressure on the screen when in the pants or something
Sent from my C6903 using XDA Premium 4 mobile app
HellRoot said:
Don't some of you use a leather pouch to protect the phone? It takes most of the pressure on the screen when in the pants or something
Sent from my C6903 using XDA Premium 4 mobile app
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Never been much of a pouch (or case) user. If I knew the phone glass would crack spontaneously, I probably would have done something different (like not buy it).
gtownie said:
Never been much of a pouch (or case) user. If I knew the phone glass would crack spontaneously, I probably would have done something different (like not buy it).
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most users have screen protectors
i use the speigen tr glass
i have dropped it onto concrete 20 + times still no screen damage
BigDnm01 said:
I don't know why, but I'm sure I didn't do it. My Sony Xperia Z1s C6916, which I bought from T-Mobile USA, suddenly had a crack in the screen, across the screen, left to right. The screen now is unresponsive and keep reading wrong touch controls. I cannot use it anymore.
Now I google it and found it's a well known problem amongst the Xperia Z series user, and that Sony, most of the time, won't recognize that is a manufacturer defect, and won't repair it under warranty.
As much as I hate it, I need to get it fixed. Question is.... to those with a similar problem, did you send your phone in to Sony for Screen replacement on any Z series ( Z, ZL, ZR, Z Ultra, Z1, etc.). To those who paid for the repairs, how much was it? I just wanna know because a local mobile phone repair shop can do it for $150 USD, more or less.
However, as much as I would hate the Sony right now, I trust them for repairing on their own products, resealing it the water-resistant ways, Though you can make sure that I'll treat it like any other phones, water-resistant or not.
What I'm concern about is the cost. Xperia Care online are idiots who can't tell the difference between a Sony Xperia and a Samsung Galaxy.
Also, I contacted Sony via email, twitter and facebook. I asked how and where to send the phone in. None have reply. on via email, they gave me the reference number.
What I need is for them to open a case, RMA form and number, and an address for me to send it to.
They are taking it awfully slow and I'm hating them for it.
If I could choose, I would want to send it straight to Sony HQ in Japan for repairs.
Click to expand...
Click to collapse
If you want to save a lot, you can try to replace the screen by yourself. But it is hard job...
Share a Z1 repair guide with u. Hope it can help you.
Sony fixed my cracked phone, free of charge. I guess it was under warranty. They didn't even contacted me, they just ship it back to me with a UPS tracking number.
BigDnm01 said:
Sony fixed my cracked phone, free of charge. I guess it was under warranty. They didn't even contacted me, they just ship it back to me with a UPS tracking number.
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Wow you really got lucky! Either that, or Sony knows there's a problem with their phones and don't want to get into a whole debacle about it.
aooga said:
Wow you really got lucky! Either that, or Sony knows there's a problem with their phones and don't want to get into a whole debacle about it.
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I really feel I lucked out. I was thinking I need to pay 200-300 USD for repairs and was dreading it. I even didn't wanted to send it in because I didn't have the money to spare.
BigDnm01 said:
I really feel I lucked out. I was thinking I need to pay 200-300 USD for repairs and was dreading it. I even didn't wanted to send it in because I didn't have the money to spare.
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Well ok then. Looks like it is time to try and find a backup phone to use for a week or so while I send mine in.
BigDnm01 said:
Sony fixed my cracked phone, free of charge. I guess it was under warranty. They didn't even contacted me, they just ship it back to me with a UPS tracking number.
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Any idea how long after they received it you got that tracking number? They've had mine for a little over a week and I'm just curious. Thanks
In about 2 weeks, i remember i sent it via fedex 4-11, they receive it 4-15 and i received the tracking number on the 25th.
LotoTutu said:
If you want to save a lot, you can try to replace the screen by yourself. But it is hard job...
Share a Z1 repair guide with u. Hope it can help you.
Click to expand...
Click to collapse
This is a good method to reduce cost, but you'll have a higher chance in losing your water / dust resistance. You can also damage your phone if you're not careful. Not sure if people really care about the resistances though.
BigDnm01 said:
I don't know why, but I'm sure I didn't do it. My Sony Xperia Z1s C6916, which I bought from T-Mobile USA, suddenly had a crack in the screen, across the screen, left to right. The screen now is unresponsive and keep reading wrong touch controls. I cannot use it anymore.
Now I google it and found it's a well known problem amongst the Xperia Z series user, and that Sony, most of the time, won't recognize that is a manufacturer defect, and won't repair it under warranty.
Click to expand...
Click to collapse
I sent my phone in to Laredo as well, my phone didn't have a warranty associated to it and they replaced the screen (along with some other parts) for free. If you want water/dust resistance, shell in the $25 for inspection / shipping and see what they'll charge you. For me they just repaired it without leaving an email or phone call. If they charge you an unreasonable price ($150 < x) then have them send it back to you and repair it yourself or have a third-party vendor do it for you.
kentexcitebot said:
This is a good method to reduce cost, but you'll have a higher chance in losing your water / dust resistance. You can also damage your phone if you're not careful. Not sure if people really care about the resistances though.
Click to expand...
Click to collapse
In fact , the Sony customer support can't guarantee water resistance either after disassemble your Z1s.
The oem precut adhesive should not cause any problems with ruining your ip58 waterproof.
I've done lcd swaps and it should be properly sealed if you use that. As I've read, brand new Z1s have leaked water aswell so it might be about luck.
Sent from my C6903 using XDA Free mobile app
BigDnm01 said:
My Sony Xperia Z1s C6916, which I bought from T-Mobile USA, suddenly had a crack in the screen, across the screen, left to right.
Click to expand...
Click to collapse
This just happened to my bf's z1s. He put it in his pocket when he got out of the car, walked into our apt, and when he took the phone out it was completely cracked and the screen was unresponsive.
He's sending it out today be checked by Sony. The rep made it VERY clear that the "engineers" would look at the phone and determine if it was a manufacture defect or not. If it was a defect, they'd fix it and return it. If not, then they'll call and discuss repair options.
You might not be able to tell from the photos, but the cracks are under the glass, and it's clear that it's not do to user abuse. Hopefully the "engineers" see it the same way.
Posts like these helped convince us that sending the phone to Sony was worth a shot, so I just wanted to share our experience. I hope he has the same success you did with getting it fixed. I'll update in a couple of weeks on the verdict.
PS: for anyone else that faces this issue, TMO insurance will not cover this without a $150 deductible. We were told that regardless of what caused the crack, they don't exchange phones with cracked screens. The TMO rep we talked to def didn't believe that the crack happened spontaneously. Don't waste your time.
Hi,
Please anyone knows where I can buy the bottom left corner of Z3 compact frame?
Check the attached photo PLZ!
I looked up in eBay and Amazon and they only sells for the regular Z3
Thanks for the help
This ?
well, i think they only sells the whole frame but not the corner sides as the big z3. thanks for the help
If You wish I can send You one or all corners but shipping cost can be problem.
Chamelleon said:
If You wish I can send You one or all corners but shipping cost can be problem.
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thanks for the offer, i do appreciate that!
well, i checked your location and i believe you are from Poland!
you can show me the pictures of the one you have please?
and tell me how much you would sell it for me ?
how much do you think the shipping will cost?
Remember, i'm not in USA, i live it Tunisia, so is not so far from Poland. I always buy things from Germany, France, Spain, UK...etc and I have never encountered any shipping problems or high charges!
I can give it for free cause I have few frames after testing new method to separate screen and digitizer. I need to check local post. I'll check it after work.
Chamelleon said:
I can give it for free cause I have few frames after testing new method to separate screen and digitizer. I need to check local post. I'll check it after work.
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thanks so much i really appreciate that
i will be waiting for your respond and also if you can upload some pics :good:
Wysłano z Sony Xperia Z3 Compact
Chamelleon said:
View attachment 3626664
Wysłano z Sony Xperia Z3 Compact
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it looks clean like new!
can you sell the whole frame for me if its in white color and if it's clean?
thanks
Sure but all parts inside like speakers, headphones port etc. are removed. I checked local post and if they accept it as letter not package, shipping will cost around 5$. I can give You frame that looks like new for another 5$.
Chamelleon said:
Sure but all parts inside like speakers, headphones port etc. are removed. I checked local post and if they accept it as letter not package, shipping will cost around 5$. I can give You frame that looks like new for another 5$.
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yes sure i'd pay for that , $5 for shipping and $5 for the frame, but can u please show me the picture of all the frame from all the sides?
thanks
Wysłano z Sony Xperia Z3 Compact
Chamelleon said:
View attachment 3626916View attachment 3626917View attachment 3626918View attachment 3626919View attachment 3626920
Wysłano z Sony Xperia Z3 Compact
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well, it looks clean as new, but i have a question!
you do not have the flaps for usb and sim card and the middle strip for the charging dock?
I can have but for a regular price.
Chamelleon said:
I can have but for a regular price.
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Click to collapse
ok tell me how much for the other parts with the frame all together?
thanks
Unfortunately out of stock at this moment in store where I buys but it's around 5$ per flap. As I said regular price for brand new, original Sony part.
Chamelleon said:
Unfortunately out of stock at this moment in store where I buys but it's around 5$ per flap. As I said regular price for brand new, original Sony part.
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sorry for the late respond, the phone got broken, after i was trying to disassemble and i had to sell for parts... unfortunately...
but anyway, so big thanks for being here, so supportive and generous with everything you did and im so sorry if i caused any inconvenience
How did You damaged Your phone? If You have working motherboard I could buy it.
Wysłano z Sony Xperia Z3 Compact
Chamelleon said:
How did You damaged Your phone? If You have working motherboard I could buy it.
Wysłano z Sony Xperia Z3 Compact
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Click to collapse
well, i was trying to prey under the LCD , excited for replacing the new frame that i'd get from you, but the lcd cracked, i think i didn't heat up well. i know using a hairdryer was not the right solution, so i checked the prices of LCD's and it's too much to invest for a replacement, so i decided to let go about it... well the PCB is still functional and i'd sell it for you, but i need to check how much the shipping fees, if you wait me until monday because the postal office doesn't work tomorrow, then i let you know. concerning the price of the mainboard, since you were generous with me i would ask you to suggest a price and i'd sell it for you
until then, wait a respond from me for shipping and all stuff
thanks for all and sorry for my late responds. just busy at work!
@Nidhal AKA the king
Send You PM with offer.