Related
During calls there comes a moment that people are complaining that they cannot hear me. When i move the jog dial upwards (hence increasing volume) they say that they can hear me ok. I have not experienced this using the bluetooth headset. Maybe a hardware problem??
By the way i used 5 different radios and upgraded also to 6.1.
Anyone experiencing this?
Any solution?
Thanks
same problem and i didnt find any solution ! But my phone came back from the HTC support for another problem, I will check it...
i had same problem was faulty phone so i got it swapped
aaronwillis said:
i had same problem was faulty phone so i got it swapped
Click to expand...
Click to collapse
did you send it for this reason?
well my mic was buggered
people would say one min they can here me next they cant
and it would like fade in and out
orange where usless and said they wanted to test it but in the end i went back told them i wanted a new one
and since then i have had no problems
If you can't hear me it means I'm in Parentheses. ))
i guess i have to sent it back then, s*** i have to to revert to original rom now.
anyone else with the problem?
ok you say it is a hardware problem. I did the following: i was speaking continuously for 2 minutes on the mic and i was recording it. When i tried to listen to the recording everything seemed to work excellent. So i guess is not a mic - hardware problem. S*** i am going crazy........
Did you flash with the appropriate radio?
i've had the same problem with my speaker phone; i can hear the calling party; but they cannot hear me; it does not happen all the time; but more often than not (more than 50% of the time).
A person in another forum suggested turning the volume down to half when using the speaker phone so it will work (though it is difficult to hear the calling party when volume is that low).
I know this is unrelated to blue tooth issue; but there seems to be some sort of audio glitch that is similar in both the blue tooth and speaker phone so one has to wonder if there is some type of related root cause to both problems???
hello77 said:
i've had the same problem with my speaker phone; i can hear the calling party; but they cannot hear me; it does not happen all the time; but more often than not (more than 50% of the time).
A person in another forum suggested turning the volume down to half when using the speaker phone so it will work (though it is difficult to hear the calling party when volume is that low).
I know this is unrelated to blue tooth issue; but there seems to be some sort of audio glitch that is similar in both the blue tooth and speaker phone so one has to wonder if there is some type of related root cause to both problems???
Click to expand...
Click to collapse
when i use bt the problem disappears so i think it has to do with the functionality of the mic?
Well finally after 1.5 month i got back my phone from ACE HELLAS. The problem remains the same although i was told that the microphone and earphone were replaced by new ones. If they are telling the truth and they did change it it means that we are facing a kind of software problem.........
I had the problem, too. I tried dozends of radio roms but problems continued.
After 5 months of trying I repace my VPA Compact V (aka v1615) and now the problem has dissapeared...
So it seems to me that it is a hardware problem of one production run.
Melkor
Hi!
I have a very strange problem... after a while I have no ringtone (sound) any more.... I select a tune, it works ... but after a while there is no sound when a I receive a incoming call..
Sms, email sound etc are ok, but no ringtone with a incoming call....
When I do a hard reset, everything is ok for a while .... but after a xx period
its gone again ...
Suggestions ? I've done no reg tweaks etc..
Suggetions ?
I experience the same problem after disconnecting my bluetooth earphone.
Same here, "sometime" after disconnect BT stereo headset, my phone go muted. even adjust volume doesn't screen doesn't hv sound. Problem occur randomly. hard reset didn't help. I get around 10% chance to hit the problem after using my BT.
Please see my thread they are related!
http://forum.xda-developers.com/showthread.php?t=399430
so it might be a BT problem .... any solutions found ?
My phone just loses audio altogether after a period of time. I am not using BT, havent even setup a headset for use yet. MP3 plays but no sound. SMS no sound. System Event no sounds. Incoming call ringtone doesnt play. Call conversation i get no sound. I can't figure what triggers it. Phone can just be in sleep mode, i receive a phone call and no ring. Even adjust the volume sliders and then it will lose audio straight away.
Another strange audio issue i have is the Alarm doesnt work. Alarm will start to play but then device will freeze after 1 second of trying to play the alarm tone. Soft reset is the only way to fix it, after which it will lose audio again after a while. Have already done numerous hard resets and run a clean device with no programs or tweaks applied. SAME ISSUE!!!! I can put up with a laggy interface but no audio renders the phone a brick! Please help!
Someone a suggestion for the problem?
Xivius is ur problem similar to mine? Or is urs the Bluetooth issue mentioned by the others? i been running round in circles. HTC Aust told me to go back to TW. Taiwan told me call Singapore. Singapore told me to call Vietnam HTC Support cos apparently thats where my unit originates from. bought it off ebay so wouldnt know
Xivius, did you got that problem fixed?
freeza007 said:
Same here, "sometime" after disconnect BT stereo headset, my phone go muted. even adjust volume doesn't screen doesn't hv sound. Problem occur randomly. hard reset didn't help. I get around 10% chance to hit the problem after using my BT.
Click to expand...
Click to collapse
I'm now using wired handsfree, same problem happen! seems not BT, it's more related to the HTC music player?
My story is exactly the same as bds008. I have disabled the vibration as much as I know and it seems to help a little but not all together. My phone mutes mostly when I am answering a call, but also on more occasions. It seems quite randomly.
I don't use BT at all and I haven't installed anything 3th-party wise.
I want to contact HTC Netherlands about this, but as I am in the middle of moving to a new home, I haven't found the time yet. I don't want to try 1.37 because of the warranty. (And I would like to keep it Dutch....)
Any updates on this problem ? Solutions ?
xivius, i had to send my unit back, they reckon its gonna take 10 business days to test and repair, if its a confirmed hardware fault unit they will give me a replacement unit. Kinda dissapointing considering the phone can be considered Dead on Arrival. Looks like i wont see my phone for at least another 2 weeks, and i only had it three days.
xivius said:
Any updates on this problem ? Solutions ?
Click to expand...
Click to collapse
If your running an older rom then perhaps you should look into flashing the Diamond with a newer rom and see if that fixes the problem. But if you want to keep your warranty then why dont you send it back??. Get HTC to fix it or send it back to where you got it from and demand a new replacement.
REason i say this is because you posted this thread nearly a week ago and as of today...no one has a solution but yet you still have the phone??. Seriously if it was me, the phone would have gone back straight away for a replacement or refund.
Seems like it's getting more people into this problem. 1st i thought im the only one who caught in this unlucky unit. I explained in numerous forum no one seems to know the causes or what da fark im talking about. I did an update to 1.37 too and it's doesn't work either.
Yes the phone "TOTAL MUTED" randomly, particularly after conversation. Only soft reset can restore the sound. Did a few times hard reset too, won't work. Sent back to HTC last week, don't know how long it will take.
Btw i'm glad to know someone actually had this problem, too
p/s: Since i thought im the only one got such bizzare defect unit. So.....
Good to read that 1.37 doesn't bring any solution. I was hesitating to try.
Funny thing is that since I contacted HTC about the exchange procedure, my Diamond hasn't muted spontaniously anymore! it seems that it has become attached to me...
Today I've sent my Diamond to HTC (via 2call.nl) for repair ... lets hope they will give me a new one fast ...
xivius said:
Today I've sent my Diamond to HTC (via 2call.nl) for repair ... lets hope they will give me a new one fast ...
Click to expand...
Click to collapse
I've had my device for 2 days and have upgraded to 1.37. I confirm I have the same problem where the phone doesn't ring at all no matter what the settings. I haven't even switched on bluetooth yet so it can't be that in my case.
If I have "ring", no sound, the unit just flashes. If I have "ring and vibrate", the unit vibrates perfectly; again, no sound. In other words, no combination of events brings up the sound. The sound is perfect when in the ringtone selection screen though.
Since there are a few people with this problem, it may be that it's a ROM issue. Since we all got our phones from different places at different times, it's unlikely to be a manufacturing fault...
Here's hoping for a solution from someone ....
Regards,
Gary.
Folks,
I've just discovered the following thread:
http://forum.xda-developers.com/showthread.php?t=399430&highlight=Ringtone
In post #30, I found the answer to my problem
Basically, I didn't realise that the HTC volume control manages Windows and PHONE volume seperately (why the heck can't they put both on the same screen like with the WM volume control )
I really hope that others with the same problem in the thread can fix their problems with this!
Regards,
Gary.
Gary, glad to hear ur problems been fixed. I had my phone 3 days and its been sent back to HTC taiwan, they gonna take 2-3 weeks to get it back to me apparently. I checked out the thread you are talking about, obviously i can't test it now, but im sure it shouldnt make a difference if you use HTC volume control or the windows volume control. And yes i did know thw HTC one can control either phone or system separately. Basically i could get the phone to fault and lose sound just by sliding the HTC volume slider up and down, or when it did fault, sliding the HTC volume slider and setting it to vibrate and back up again made no diff, so i dont think it has to do with this? Hopefully my replacement or maybe even repaired unit dont have the same prob. Maybe those that have the prob and still have the phone can test out the suggested fix and report.
Hello,
Recently I started using windows media player in my diamond and it was working really good. But for about a week now my phone have been starting to call up random people in my phonebook, several times in a row. I always put the phone in lock mode and put the phone to sleep. But still it continues to call up people and it's kinda annoying when your friends get pissed because your phone accidentely called them up at 6am in the morning haha.
Anyone else have the same problem?
I am pretty sure that you are using some extUSB adapter ( 3in1 ) and that is the reason. If it is poor quality the cables very often loose the isolation and in result occasionaly connect causing effect like with normal headset and double click of active button which is normally redial.
I hope I helped
Awesome reply
I checked my headset and you were right. I pushed the headset button and it automatically redialed. Can I configure this setting so it won't happen again?
Best Regards
i also having this problem....anyone help?
Same here.
There are other threads about this problem.
Still looking for a solution like, let's say a registry hack that disables the headset button...
HELP
i have the same problem and i have nothing connected with the device locked so it couldn't be me.
can someone make some software to stop all calls unless code is entered.
Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
So my question would be - Has anyone else had this kind of problem? And if so, what did You do? Is there even anything to do? Is it hardware or software?
There is no other phone I would like but it would be silly for me to try the same thing third time.
sorry to hear that,i guess that when you take the calls ,you cover the loudspeaker at the bottom of the phone
Sent from my D5833 using XDA Free mobile app
Similar thing happened to me, I had to yell first few days untill I discovered I had a bad habit from old mobile phone.
When i talk and holding the phone, my thumb is on the one side, three fingers on the other side, but that little finger is on the bottom, like i hold the phone not to slip down.
And the mic is positioned exactly so my little finger would cover it. That was my reason people couldn't hear me.
I doubt it's your case, but try to see if you do the same thing
Agree with others -- the mic is in a slightly odd place and I had to adjust the way I hold the phone to avoid blocking it in some way. Aren't the mics usually on the bottom left instead of the bottom right like the Z3c?
exact same problem
stinarammul said:
Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
----
I have the same problem in All voice communication apps and normal calls.
If i test the microphone at The built in test i get no problem but in skype, Facebook and All other things that uses my Mic it cuts off and makes a windy sound. I was allmost ripping my own head off in anger and confusion because everybody i call is making me say things 5 - 10 times. And now i see im not the only one... What to do? Great phone beside that and headphone and aux volume is adjusting it self..
Click to expand...
Click to collapse
stinarammul said:
Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
So my question would be - Has anyone else had this kind of problem? And if so, what did You do? Is there even anything to do? Is it hardware or software?
There is no other phone I would like but it would be silly for me to try the same thing third time.
Click to expand...
Click to collapse
I had this kind of a problem on the latest firmware (.77) sometimes. How about you try downgrading to an older firmware? Like the .93 firmware which can also be rooted
Sent from my D5833 using XDA Free mobile app
Got the same problem. After disabling "noise cancellation" (not sure how it's named in English FW) in settings > Call problems is resolved.
But now everyone hears everything within range of the main mic and thats not cool.
Can anyone confirm its related to 23.0.1.A.5.77 Firmware?
On previous version didn't had any issues except phone went underwater and died, and new one is already on the newest fw ;/
Don't want to do root due to guarantee issues after this.
hiryu_pl said:
Got the same problem. After disabling "noise cancellation" (not sure how it's named in English FW) in settings > Call problems is resolved.
But now everyone hears everything within range of the main mic and thats not cool.
Can anyone confirm its related to 23.0.1.A.5.77 Firmware?
Click to expand...
Click to collapse
+1 the same issue,
serviceman flushed the original firmware twice
nothing helped, they even refused to refund saying that they can not identify the problem .
Farewell guaranty, I'll try CM mb that will help.
The problem is floating, suspect bad mic contact or bad capacitor installed.
both require disassembling for proof.
Service tests shows that mic is ok.
Does anyone know how to get voltage\capacity curves from mic without disassembling ? mb some test pins on the back ?
olomagik said:
+1 the same issue,
serviceman flushed the original firmware twice
nothing helped, they even refused to refund saying that they can not identify the problem .
Farewell guaranty, I'll try CM mb that will help.
The problem is floating, suspect bad mic contact or bad capacitor installed.
both require disassembling for proof.
Service tests shows that mic is ok.
Does anyone know how to get voltage\capacity curves from mic without disassembling ? mb some test pins on the back ?
Click to expand...
Click to collapse
Do you can tell what is the sound recorded by 2nd mic? Mine is very low, like almost subwoofer
And on what Firmware you are?
stinarammul said:
Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
So my question would be - Has anyone else had this kind of problem? And if so, what did You do? Is there even anything to do? Is it hardware or software?
There is no other phone I would like but it would be silly for me to try the same thing third time.
Click to expand...
Click to collapse
I had this problem, people did not understand what I said, TrackID was struggling to identify music. I left a message on my mailbox and could barely hear, changing the phone position helped a bit but it was still not loud. Sent the phone in repair and now it's perfect, I can whisper and people understand me
difto said:
I had this problem, people did not understand what I said, TrackID was struggling to identify music. I left a message on my mailbox and could barely hear, changing the phone position helped a bit but it was still not loud. Sent the phone in repair and now it's perfect, I can whisper and people understand me
Click to expand...
Click to collapse
You had issues with the main mic - I do not have (luckilly) such an issue. Only 2nd has some problems, but if I launch service tests it records sounds fine. With different quality than 1st mic but records properly.
Mine was recording fine in service tests also (replay sounded ok), but it was apparently not sufficient in calls. I think the service test is very sensitive, with my repaired unit I can whisper at 10 cm and still perfectly understand on the recording.
difto said:
Mine was recording fine in service tests also (replay sounded ok), but it was apparently not sufficient in calls. I think the service test is very sensitive, with my repaired unit I can whisper at 10 cm and still perfectly understand on the recording.
Click to expand...
Click to collapse
Please post reply to those questions:
1. Do you have enabled noise-cancelling function.
2. Which mic you test in service menu?
hiryu_pl said:
Please post reply to those questions:
1. Do you have enabled noise-cancelling function.
2. Which mic you test in service menu?
Click to expand...
Click to collapse
1) Tried both, no difference
2) Tested microphone
Microphone in Z3C is the worst part of the phone
Im also have problems, or people Im talking to via phone, cause previous phone which I still have - SGS 5 mini - has very sensitive mic.
Both my phones are watter proof, also has special membrane, but when Im callling one to another difference are HUGE.
I checked 2 phones of my friends, and thier Z3C's have the same sensitivity, but the dont complain, as suppose they are usualy yelling
In SGS5mini I can rotate phone around the ear and still very louldy and clearly someone can hear me, thera are little diffrences ofcourse, but in Z3C where even when Im trying to have microphone close to mouth sound is much quieter - moving the phone little bit and conversation can be irritating.
It already pissed me off 3 times so much that I ended conversation, because of complaining of the other people.
P.S. Before someone will ask - yes, I disabled noise cancelling function from the begining, also trying different sound settings in call and sound menu.
SOLVED - at least in my case
What I did till today was:
disable any sound "improvements" in menu
cleaning microphone hole with compressed air
After test I saw little improvement, but still I was merely heard by other caller.
Looking mixer_paths.xml tried few times changing parameters and found the right one to rise sensitivity of internal mic.
Below are unchanged section that I'm talking about - in bold specific value that we can rise.
Code:
<path name="handset-mic">
<path name="adc4" />
<!-- 67 % of 124 (range 0 - 124) Register: 0x231 -->
<ctl name="DEC3 Volume" value="[B]83[/B]" />
<!-- 63 % of 19 (range 0 - 19) Register: 0x15F -->
<ctl name="ADC4 Volume" value="12" />
</path>
I choose value=92 as this found to be still safe (don't use to high values as it can damage your device) and I'm pretty happy now of my Z3C
Prepared MOD for this change to apply from recovery.
I've sent mine for repair. They said everything is ok, since repair service does not test calling in real life - just service tests, where this issue is impossible to catch. Had to ask them for "special" test - calling from my phone to somebody, and checking the difference between Noice cancelling feature turned on and off.
Hi any mod for stock ?
My wife have z3c everything was fine just one day start cut off world etc.
Will try with disabled reduce noise option
Any other solution ?
Guys I had the same problem, solved it today
Mine was running latest android 5.0.2(23.1.A.1.28) Z3 compact.
In my Music application(Walkman app updated to Music)-settings-Audio Settings- Mic sensitivity set to High.
Other person can hear me crystal clear
I suspect this is a Bluetooth related issue. I have my Bluetooth always on and when driving and calling there is no issue on car kit. I found an workaround, when calling before connected I press loudspeaker and mute unmute
help,
all of a sudden my mic on the phone is crap, i havnt droped it on the floor or anythiing like that.
but today it startet to make a very loud noise so the reciever of call couldnt hear a thing, tryed to restart the phone, it helped but only briefly,
is it a general problem?
or im just unlucky
regards
Hey man,
I just registered to say that I have the same problem. I own Nokia 8 and sometimes when I call with people they cant hear me at all or they can but they hear a loud noise. It looks like it is randomly occuring, I can call the same person 5 minutes later and they can hear me loud and clear all of a sudden.
Its very strange I think its the problem with microphone and I think its software related because I believe camera is using the same microphone for recording and that seems to be fine whenever I record a video.
Messenger/Viber/Whatsapp voice messages doesnt work sometimes tho so its linked. Hopefully this can be solved with via future updates but we should let Nokia know so they can sort this out.
Freeloader8 said:
Hey man,
I just registered to say that I have the same problem. I own Nokia 8 and sometimes when I call with people they cant hear me at all or they can but they hear a loud noise. It looks like it is randomly occuring, I can call the same person 5 minutes later and they can hear me loud and clear all of a sudden.
Its very strange I think its the problem with microphone and I think its software related because I believe camera is using the same microphone for recording and that seems to be fine whenever I record a video.
Messenger/Viber/Whatsapp voice messages doesnt work sometimes tho so its linked. Hopefully this can be solved with via future updates but we should let Nokia know so they can sort this out.
Click to expand...
Click to collapse
I hope you let Nokia know through the Nokia care app... They should fix that!
i delivered my cell to the tore where i bought it, the send it to a workshop to fix it, the software updatet it and testet it, im getting it back later today, then i will return with answer if it solved the problem
emmanuelw said:
I hope you let Nokia know through the Nokia care app... They should fix that!
Click to expand...
Click to collapse
Nokia Care app?
You mean Nokia Mobile Support? I already post a topic on their forum so we will see
brianj41 said:
i delivered my cell to the tore where i bought it, the send it to a workshop to fix it, the software updatet it and testet it, im getting it back later today, then i will return with answer if it solved the problem
Click to expand...
Click to collapse
Well in my case its much worse, I bought it from a guy who won it in a Facebook contest from Nokia that was held back in September I think. I am not sure if warranty applies to my phone, I hope so. But even if it did I would have to send it to UK and I am from different country
Freeloader8 said:
Nokia Care app?
You mean Nokia Mobile Support? I already post a topic on their forum so we will see
Well in my case its much worse, I bought it from a guy who won it in a Facebook contest from Nokia that was held back in September I think. I am not sure if warranty applies to my phone, I hope so. But even if it did I would have to send it to UK and I am from different country
Click to expand...
Click to collapse
ohh, that suck.
i have to go back to the store with mine, since the error is the same, sounds like its held out of a driving car on a highway
brianj41 said:
ohh, that suck.
i have to go back to the store with mine, since the error is the same, sounds like its held out of a driving car on a highway
Click to expand...
Click to collapse
Tell them that it might be a software issue on Nokia end so I dont think they can do anything with it other than give you a new device.
same here
I found the same here. It is like interference. Since there are 3 mics, is it possible to disable one for testing?
Same here, happened today for the second time! BT and speakerphone modes are not affected, and only calls are affected - recording through an app does not produce the same issue. It's like someone is blowing air with full force into the mic!
zdravke said:
Same here, haphpened today for the second time! BT and speakerphone modes are not affected, and only calls are affected - recording through an app does not produce the same issue. It's like someone is blowing air with full force into the mic!
Click to expand...
Click to collapse
Exactly like you describe, blowing air with full force into the mic.
But recently the problem somehow stopped and the mic is working BUT he audio is still damaged I believe because when I record a video there is interference in the background and no way its the same quality as advertised with OZO audio.
I also noticed that it stopped working after CHARGING the phone everytime, so I had to restart it after every charge, so maybe problem with electricty damaging the microphone ?
Freeloader8 said:
Exactly like you describe, blowing air with full force into the mic.
But recently the problem somehow stopped and the mic is working BUT he audio is still damaged I believe because when I record a video there is interference in the background and no way its the same quality as advertised with OZO audio.
I also noticed that it stopped working after CHARGING the phone everytime, so I had to restart it after every charge, so maybe problem with electricty damaging the microphone ?
Click to expand...
Click to collapse
I have no idea what to do, will have to trash the phone for something else. It's still not working after hours of troubleshooting.
I managed to restore the mic functionality by entering safe mode (by pressing volume down during power up). We'll see how long will it last.
It's back. Nokia never again.
Sent from my TA-1004 using Tapatalk
Nokia 8 Oreo. EDIT Ok found the thread - it Was specifically about Receiving calls, but might apply.
SEARCH xda nokia 8 questions & answers speakerphone
First question was 12 march 2018
Possible solutions:- 1 Full factory reset, setup Google account, don't install apps and Try it to see if solved.
2 Use Macrodroid app to turn off speakerphone 1 to 2 seconds into call (wow great app)
3 Press speakerphone icon twice at start of each call
4 Oreo 8.1 seems to have the problem less
Hope This Helps
I think I have solved this problem with my Nokia 8 which had been persistent for the last week.
I just took a household vacuum cleaner and cleaned out all the microphone slots and bingo the problem was solved!
Unfortunately I can't log in to the Nokia community forum to post there, I just get three endlessly pulsating dots, so if anyone can copy and paste this post over there it would be great.
Bad Mike.
I faced the same after last security upgrade. Today it became an issue for ANY call. And nothing I tried/found helped. (Soft resets, charging, Safe mode). Nokia 8 just generated noise like I would be staying on windy hill.
I've contacted Nokia via the Care app. It tooke ONE HOUR but in the end the operator helped me and I hope I've explained they should at least respond on their forum when the issue is reported almost a year. And their developers should know about issue that prevents using of phone for calling.
So the what worked for me part of answer:
- Settings>>Apps¬if>>See all apps>>Phone>>Storage>>Clear cache and Clear data
- Settings>>Apps¬if>>See all apps>>Carrier Services>>Storage>>Clear cache and Clear data
- perform soft restart (Power + Up buttons for 10 secs untill you see powered by Android)
Even before performing of the soft restart it worked again but it should be better to make it as well.
The microphone problem happened to me for the second time yesterday in a couple months. I tried the following, and it did NOT help. That said, the microphone returned to normal later in the day - it seemed to coincide with battery saver kicking as the battery become low.
I wish it would fail hard, so at least I can easily warranty the phone. At present, just when I give up and think about claiming warranty, the phone works again.
Chocholo3 said:
So the what worked for me part of answer:
- Settings>>Apps¬if>>See all apps>>Phone>>Storage>>Clear cache and Clear data
- Settings>>Apps¬if>>See all apps>>Carrier Services>>Storage>>Clear cache and Clear data
- perform soft restart (Power + Up buttons for 10 secs untill you see powered by Android)
Click to expand...
Click to collapse
I am having problem with recording voice message with WhatsApp and any other voice recording apps.
I did everything and Nokia support member said it can be because of last security patch.
I can make calls and no problem but when I wanted to send voice message no success.
Please help me
Mine has been having the same problem for about a month now, had to start using my earphones for calls.
Using Google camera to record the audio is perfectly find, but stock camera and dialer have this noise.
None of the above has helped.
Considering sending it to the Nokia phone repair?