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Hi!
I have a very strange problem... after a while I have no ringtone (sound) any more.... I select a tune, it works ... but after a while there is no sound when a I receive a incoming call..
Sms, email sound etc are ok, but no ringtone with a incoming call....
When I do a hard reset, everything is ok for a while .... but after a xx period
its gone again ...
Suggestions ? I've done no reg tweaks etc..
Suggetions ?
I experience the same problem after disconnecting my bluetooth earphone.
Same here, "sometime" after disconnect BT stereo headset, my phone go muted. even adjust volume doesn't screen doesn't hv sound. Problem occur randomly. hard reset didn't help. I get around 10% chance to hit the problem after using my BT.
Please see my thread they are related!
http://forum.xda-developers.com/showthread.php?t=399430
so it might be a BT problem .... any solutions found ?
My phone just loses audio altogether after a period of time. I am not using BT, havent even setup a headset for use yet. MP3 plays but no sound. SMS no sound. System Event no sounds. Incoming call ringtone doesnt play. Call conversation i get no sound. I can't figure what triggers it. Phone can just be in sleep mode, i receive a phone call and no ring. Even adjust the volume sliders and then it will lose audio straight away.
Another strange audio issue i have is the Alarm doesnt work. Alarm will start to play but then device will freeze after 1 second of trying to play the alarm tone. Soft reset is the only way to fix it, after which it will lose audio again after a while. Have already done numerous hard resets and run a clean device with no programs or tweaks applied. SAME ISSUE!!!! I can put up with a laggy interface but no audio renders the phone a brick! Please help!
Someone a suggestion for the problem?
Xivius is ur problem similar to mine? Or is urs the Bluetooth issue mentioned by the others? i been running round in circles. HTC Aust told me to go back to TW. Taiwan told me call Singapore. Singapore told me to call Vietnam HTC Support cos apparently thats where my unit originates from. bought it off ebay so wouldnt know
Xivius, did you got that problem fixed?
freeza007 said:
Same here, "sometime" after disconnect BT stereo headset, my phone go muted. even adjust volume doesn't screen doesn't hv sound. Problem occur randomly. hard reset didn't help. I get around 10% chance to hit the problem after using my BT.
Click to expand...
Click to collapse
I'm now using wired handsfree, same problem happen! seems not BT, it's more related to the HTC music player?
My story is exactly the same as bds008. I have disabled the vibration as much as I know and it seems to help a little but not all together. My phone mutes mostly when I am answering a call, but also on more occasions. It seems quite randomly.
I don't use BT at all and I haven't installed anything 3th-party wise.
I want to contact HTC Netherlands about this, but as I am in the middle of moving to a new home, I haven't found the time yet. I don't want to try 1.37 because of the warranty. (And I would like to keep it Dutch....)
Any updates on this problem ? Solutions ?
xivius, i had to send my unit back, they reckon its gonna take 10 business days to test and repair, if its a confirmed hardware fault unit they will give me a replacement unit. Kinda dissapointing considering the phone can be considered Dead on Arrival. Looks like i wont see my phone for at least another 2 weeks, and i only had it three days.
xivius said:
Any updates on this problem ? Solutions ?
Click to expand...
Click to collapse
If your running an older rom then perhaps you should look into flashing the Diamond with a newer rom and see if that fixes the problem. But if you want to keep your warranty then why dont you send it back??. Get HTC to fix it or send it back to where you got it from and demand a new replacement.
REason i say this is because you posted this thread nearly a week ago and as of today...no one has a solution but yet you still have the phone??. Seriously if it was me, the phone would have gone back straight away for a replacement or refund.
Seems like it's getting more people into this problem. 1st i thought im the only one who caught in this unlucky unit. I explained in numerous forum no one seems to know the causes or what da fark im talking about. I did an update to 1.37 too and it's doesn't work either.
Yes the phone "TOTAL MUTED" randomly, particularly after conversation. Only soft reset can restore the sound. Did a few times hard reset too, won't work. Sent back to HTC last week, don't know how long it will take.
Btw i'm glad to know someone actually had this problem, too
p/s: Since i thought im the only one got such bizzare defect unit. So.....
Good to read that 1.37 doesn't bring any solution. I was hesitating to try.
Funny thing is that since I contacted HTC about the exchange procedure, my Diamond hasn't muted spontaniously anymore! it seems that it has become attached to me...
Today I've sent my Diamond to HTC (via 2call.nl) for repair ... lets hope they will give me a new one fast ...
xivius said:
Today I've sent my Diamond to HTC (via 2call.nl) for repair ... lets hope they will give me a new one fast ...
Click to expand...
Click to collapse
I've had my device for 2 days and have upgraded to 1.37. I confirm I have the same problem where the phone doesn't ring at all no matter what the settings. I haven't even switched on bluetooth yet so it can't be that in my case.
If I have "ring", no sound, the unit just flashes. If I have "ring and vibrate", the unit vibrates perfectly; again, no sound. In other words, no combination of events brings up the sound. The sound is perfect when in the ringtone selection screen though.
Since there are a few people with this problem, it may be that it's a ROM issue. Since we all got our phones from different places at different times, it's unlikely to be a manufacturing fault...
Here's hoping for a solution from someone ....
Regards,
Gary.
Folks,
I've just discovered the following thread:
http://forum.xda-developers.com/showthread.php?t=399430&highlight=Ringtone
In post #30, I found the answer to my problem
Basically, I didn't realise that the HTC volume control manages Windows and PHONE volume seperately (why the heck can't they put both on the same screen like with the WM volume control )
I really hope that others with the same problem in the thread can fix their problems with this!
Regards,
Gary.
Gary, glad to hear ur problems been fixed. I had my phone 3 days and its been sent back to HTC taiwan, they gonna take 2-3 weeks to get it back to me apparently. I checked out the thread you are talking about, obviously i can't test it now, but im sure it shouldnt make a difference if you use HTC volume control or the windows volume control. And yes i did know thw HTC one can control either phone or system separately. Basically i could get the phone to fault and lose sound just by sliding the HTC volume slider up and down, or when it did fault, sliding the HTC volume slider and setting it to vibrate and back up again made no diff, so i dont think it has to do with this? Hopefully my replacement or maybe even repaired unit dont have the same prob. Maybe those that have the prob and still have the phone can test out the suggested fix and report.
with two presses at the headset button you recall the last number
How can i deactivate this function.
If you hear music and put the butten by mistake, that is boring.
Have somebody an idea?
Please, please.
What do you mean with "headset button"?
Such a hardware button does not exist.
TDO
oh ye it does exist? on the cable "hub" of the headset, I've got this problem aswell
carrying a bag arond the shoulder putting pressure on that spot making calls to different people :/
getting tired of coming up with lame excuses for why I'm calling them from out of nowhere!
Should be able to deactive it somehow?
Very annoying indeed. Anyone's got an idea on how to disable this button?
kevinv2u said:
Very annoying indeed. Anyone's got an idea on how to disable this button?
Click to expand...
Click to collapse
Yes open it up and stick a piece of paper under the electric contact.
I have the same problem.
If you press the answer/hang up button on your headset twice you'll going to do a call to the last called person. I actually made a 3:rd call once by mistake during a call and have BIG problems with be sure that i end phonecalls by using a headset.
This sux. Also, the music player hangs and sometimes the phone if I got an SMS or alarm notification while music is playing. If the music player hangs, I have to re-sync the headset bluetooth devices with the phone. that sux also.
I find this an anoying feature as well. Keeping the whole set in your pocket will most likely lead to an accidental call...
Anyone a solution to this?
buciuman said:
Yes open it up and stick a piece of paper under the electric contact.
Click to expand...
Click to collapse
...programmatically.
He he what a surprise was when I was walking on a street n listenin to music n suddenly music stopped n I heard "hello hello are you there??"
Yep that sucks but I think there´s no option how to disable it..perhaps only that way what´s written above
Ok, see I'm not the only one with this problem.
The funny thing is that almost nobody uses the functionality, but everybody is annoyed with it
any sollutions yet, I really hate it
grtz
Would love to find a solution for this too
my button is definitely malfunctioning and activating without any button press. until i can deactivate this thing, leaving the headphones plugged means i'll call someone within a few seconds.
dyna18 said:
Would love to find a solution for this too
Click to expand...
Click to collapse
Since I lost my headset, I no longer have this problem now
if you press the headset button twice, the system will simply run redial.exe in \windows, so you can disable it by replacing any program with the same name that do nothing.
Mine annoyed me so much I pulled the front off the button and ripped the metal contact bit out. It worked, but isn't ideal.
I now have a wicked pair of Jabra BT3030's bluetooth headphone receiver and I love it. Much better!
i installed Total Commander an simply edited the Redial.exe .. after nearly throwing the phone out of the window..
PS. i know the thread is old but maybe there are still ppl looking for a solution to that problem just like i was ten seconds ago
Same here.
There are other threads about this problem.
Still looking for a solution like, let's say a registry hack that disables the headset button...
HELP
My HTC HD7 is randomly muting itself. It does this ALOT. Its beginning to become a nuisance to the point where its making me late for work. The only way to get the sound back is to remove the battery and restart the phone, but this is incredibly annoying. And even after i do this, it might lose sound (AGAIN) in a day or a few hours (its random).....
I dont know what is causing this but the volume is all the way up and it is not on vibrate. Still, there is no sound and when the alarm goes off it only vibrates and fails to wake me up for work.
My HTC HD7 is also constantly having a microphone issue. When I call people, they cannot hear what I am saying. Actually they cannot hear anything at all, not static but ZERO sound. Once again, the only way for me to temporarily fix this is to remove the battery and restart the phone.
TL/DR version:
1. Phone is randomly muting it's speakers, which causes the alarm clock function to fail and make me late for work.
2. Phone is randomly muting it's mic, which prevents whoever I am calling from hearing anything that I am saying at all.
3. The only method I know to fix either of these problems is to remove battery and restart phone.
Can anybody help me? Have any of you experienced the same problem?
I hate the same issue. Biggest drawback yet to this phone! I"ve pretty much been speakerless for over 2 months. Restating wont even fix my issue. Tha alarm ALWAYS froze my phone completely. I have resorted back to my HD2's G-Alarm and use that as my alarm.
and here i was thinking i was the only one with this problem.
i love the HTC HD7 but this nuissance is getting to my nerves...
i hope Microsoft fixes this in the infamous update that is scheduled for "sometime in january" i had high hopes for this wp7 os but this makes it just as bad as wm 6.1.. and was very disappointed to find out i can't use this device for internet tethering or remoting my pc at home and many other features that my old phone had the capability of doing.
in the meantime, there is no need to remove the battery, just hold the power button for about 4 seconds, phone shuts off then turn it back on, and get sound back.
thanks.
Got Note 3 on launch day. Worked well until a few days ago when all attempts to use my Bluetooth speakers (Jambox and Big Jambox) began to result in the sound coming nearly inaudibly from the phone speaker. Additionally, when I attempt to use the auxillary jack in my car through the headphone port on the phone to listen to audio, the sound now comes out the car's speaker phone unless I turn off Bluetooth (on the phone). Even worse, after I attempt to use Bluetooth, the volume on the phone is stuck at approximately 25% of normal even with the all the volume sliders at maximum until I restart the phone. I have performed a factory reset without any change. I have unpaired and re-paired all three Bluetooth devices I use. Any ideas on how to fix this or do I have a faulty unit? Any help would be appreciated.
klarsp said:
Got Note 3 on launch day. Worked well until a few days ago when all attempts to use my Bluetooth speakers (Jambox and Big Jambox) began to result in the sound coming nearly inaudibly from the phone speaker. Additionally, when I attempt to use the auxillary jack in my car through the headphone port on the phone to listen to audio, the sound now comes out the car's speaker phone unless I turn off Bluetooth (on the phone). Even worse, after I attempt to use Bluetooth, the volume on the phone is stuck at approximately 25% of normal even with the all the volume sliders at maximum until I restart the phone. I have performed a factory reset without any change. I have unpaired and re-paired all three Bluetooth devices I use. Any ideas on how to fix this or do I have a faulty unit? Any help would be appreciated.
Click to expand...
Click to collapse
Finally...found someone who is having the same problem as mine.
yes.. im getting pissed off because of this to. Had to do a factory reset for nothing. Didnt fix it at all.
when i get into my car and turn the bluetooth on ... open the stock music app...it says "unable to play during call". Using another music app will result in the sound coming from the phone speaker (the one to use for calling)... reseting the phone makes no difference....
this is really annoying..
---------- Post added at 03:10 AM ---------- Previous post was at 03:07 AM ----------
Before seeing this post of yours..i thought it might be because of the defective phone...but turns out its not...
When the bluetooth is connected....when you press the up/down volume button...notice that it is changing the sound of an incoming call.....
---------- Post added at 03:18 AM ---------- Previous post was at 03:10 AM ----------
Before seeing this post of yours..i thought it might be because of the defective phone...but turns out its not...
When the bluetooth is connected....when you press the up/down volume button...notice that it is changing the sound of an incoming call.....
I did not have this kinda issue with the old version that came with the phone. After the newest update, it's kept on happening. So I guess its because of the update....
"the volume on the phone is stuck at approximately 25% of normal" => This actually is the reason why we can't play music. The phone thinks that we are on a call.
Your point about the volume rocker showing the call symbol is exactly what was happening in retrospect. And the phone, while it wouldn't play media files, would still connect for a phone call. This is all past tense because I swapped that phone out tonight and am really hoping that will do the trick. One would think that if this was due to an update, a whole lot more people would be having trouble.
klarsp said:
Your point about the volume rocker showing the call symbol is exactly what was happening in retrospect. And the phone, while it wouldn't play media files, would still connect for a phone call. This is all past tense because I swapped that phone out tonight and am really hoping that will do the trick. One would think that if this was due to an update, a whole lot more people would be having trouble.
Click to expand...
Click to collapse
Unfortunately, the new phone is acting like almost exactly like the old one now so software it is. I have found a couple of work arounds but hope they will be only needed temporarily.
klarsp said:
Unfortunately, the new phone is acting like almost exactly like the old one now so software it is. I have found a couple of work arounds but hope they will be only needed temporarily.
Click to expand...
Click to collapse
Found an idea on another forum that seems (so far) to have solved my problem. One of the folks on the Android Central forum noted that when the text+ app was set to take incoming calls, the Bluetooth got wonky in exactly the same way mine did. When I unchecked "Enable incoming calls" in the settings of the text+ app, my phone started working correctly again (so far).
Same issue
klarsp said:
Got Note 3 on launch day. Worked well until a few days ago when all attempts to use my Bluetooth speakers (Jambox and Big Jambox) began to result in the sound coming nearly inaudibly from the phone speaker. Additionally, when I attempt to use the auxillary jack in my car through the headphone port on the phone to listen to audio, the sound now comes out the car's speaker phone unless I turn off Bluetooth (on the phone). Even worse, after I attempt to use Bluetooth, the volume on the phone is stuck at approximately 25% of normal even with the all the volume sliders at maximum until I restart the phone. I have performed a factory reset without any change. I have unpaired and re-paired all three Bluetooth devices I use. Any ideas on how to fix this or do I have a faulty unit? Any help would be appreciated.
Click to expand...
Click to collapse
Your not alone this a many of several none issues on this phone. When i stream music from my bluetooth headset the audio is minimize to a set volume and I'm unable to increase it.
Fixed
I have had no further problems since changing the setting in the textplus app. I would consider my issue solved!
klarsp said:
Found an idea on another forum that seems (so far) to have solved my problem. One of the folks on the Android Central forum noted that when the text+ app was set to take incoming calls, the Bluetooth got wonky in exactly the same way mine did. When I unchecked "Enable incoming calls" in the settings of the text+ app, my phone started working correctly again (so far).
Click to expand...
Click to collapse
Hahahha REALY ???? I'm using Text+ TOO
Let me try that ! Thanks a bunch for that
This fixed the issue for me too. Thanks!
also fixed
Had the same issue, using a galaxy s3 took the 4.3 update and the problem started.
turns out it was text plus, I had to log off of text plus , all good once again. I'm going to uninstall text plus and re install, see if it helps, if not, I don't need that app that bad.
corman1 said:
Had the same issue, using a galaxy s3 took the 4.3 update and the problem started.
turns out it was text plus, I had to log off of text plus , all good once again. I'm going to uninstall text plus and re install, see if it helps, if not, I don't need that app that bad.
Click to expand...
Click to collapse
What's your question?
Sent from my SAMSUNG-SGH-I467 using Tapatalk 4
Agent said:
What's your question?
Sent from my SAMSUNG-SGH-I467 using Tapatalk 4
Click to expand...
Click to collapse
no question, just confirmed text plus was screwing up my phone
corman1 said:
no question, just confirmed text plus was screwing up my phone
Click to expand...
Click to collapse
Yeah I'm not to much for 3rd party text apps. I would thing its a privacy risk.
Sent from my SAMSUNG-SGH-I467 using Tapatalk 4
Hangouts is in call in the background
I was getting the same error "Unable to play during call".
By killing Hangouts from Application Manager, music starts playing normally.
I turned off Hangouts to permanently resolve the issue.
Hit Thanks!, if it helps
Dear friends,
First of all sorry for my bad english- I didn't have a practic for a long time.
Probably you can help me in my trouble with N1. I got a next problem:
Some time ago the microphone and speaker phone of my N1 became disconnected unexpectedly. After
disconnecting they not working constantly in the phone mode and in other applications both. The
headphones also not working. But! If then I'm push the "speakerphone" button during the call - I get
the possibility of talking (but only in speakerphone mode). If I want to call not only in speakerphone
mode- I must to switch off the phone at least for 10 minutes. After 10 min I can switch on the phone
and then it working perfectly till the next trouble.
I found the reason- it always happens after the bottom of my N1 is hot (battery sensor show me in this
moment 34 degrees or more. And this never happened when the temperature less than 34 degrees).
Our phones repairing workshops can't localize the problem, so i want to find the problem by myself and
request the specific kind of repair like "make solder legs of audio controller, etc". I don't see any
way.
The questions:
1. Can anybody share with me schematic diagram of N1?
2. How to check the log of N1 errors (is it radio unit or no?) via the ADB (already installed); I need a step-by-step instruction.
3. Any other ideas
Thanks in advance!
Hi DPH159,
at 1st i`m sorry for your probs...hope we`ll find anybody for this solution.
i`ve had quiet near the same probs with my N1
my probs are on calling someone or picking up the phone after incoming phone calls.
outgoing calls:
theres nothing...no beep no answer...no noise on the normal way when i call someone
as far as i`ve test it...the dial-up is running well
but when i put somebody on speakerphone...i can talk pretty good but only on speakerphone-mode...but thats not the perfect solution
i can`t talk everytime via speakerphone ;(
is there anybody who can help?
many thanks!