I just got an email from that China middleman back from this thread http://forum.xda-developers.com/moto-x/general/verizon-moto-maker-bootloader-unlock-t2680651
Titled: moto bootloader work back 2014/05/15
Subject: price:45usd paypal:[email protected] notes:IMEI+ email !!!! in 12-48H reply
Its $5 more and he's saying hes back!
I have emailed him and I will post results but im very hopeful!
Edit: ONLY AVAILABLE FOR 2014 DEVICES
and some 2013 if your lucky
F.A.Q.
I think a recap is due...
Some background... For the Developer Editions Moto X, and some carrier editions (Like T-Mobile, Sprint, Rogers Wireless, and others), Motorola freely gives away the BootLoader Unlock codes when requested On Motorola's Web Site. In the case of the Non-Developer Editions, it voids their warranty to request the code.
I'm not going to go into the reasons why, but Moto does NOT give out the bootloader unlock code for the Retail and Moto Maker X for Verizon, ATT and a few other carriers. That is where this China Middle Man, and the Chinese web site/seller, comes in... Its a way to possibly get your bootloader unlock code if Moto can't/wont give it to you. If you are successful in getting your code from the Middle Man, it will be exactly like the code you would have received from Moto, except for the cost and the source.
If your X is NOT from Verizon, ATT, or Republic wireless, its worth checking Motorola's Web Site first, as either way voids your warranty when your phone is not a developer edition. If you can't get the bootloader unlock code from Motorola, then this China Middleman is your only other option right now (and for who knows how long).
What phones does this work with?
Based on replies and posts to this thread, it has been confirmed to work for most, but not all, Moto X, Droid Maxx, Droid Mini and G which have been assembled between January and June 2014 that have been submitted. Some others assembled out-side that range have been reported to work.
Republic Wireless X assembled in 2013 have had a fair success rate, at least enough that it is worth trying.
Since the middle man has restarted selling codes, users with Moto X from Verizon, ATT that were assembled in 2013 have rarely been able to receive a code. So you can try, but you will likely get a "no code available" response.
Update 10-21-2014: As time goes on, we are seeing an increase in post from users who have been "unsuccessful." (either they couldn't get a code, or the code they got didn't work). Its still worth a try.
This does NOT work for the 2nd Generation X or the "2014 Moto X" with the 5.2" screen.
Does it matter what ROM is on my phone?
Unlike using hacks and exploits to root, when using a Bootloader Unlock Code (from Moto or the Middle Man) your phone can be on ANY firmware version. Updates will not patch the ability to use the bootloader unlock code. And future Updates will NOT LOCK your bootloader.
On the Moto X, to find your assembled date...
Boot into FastbootAP/Bootloader mode
Option 1: power off, then press the power and volume down buttons simultaneously NOTE: you may need to have the USB cable disconnected first.
Option 2: If USB debugging option on your phone is turned on, and you have a properly setup ADB, AndroidSDK Platform tools, and moto drivers on your pc... Open a command prompt and type... adb reboot-bootloader The phone will restart into the bootloader/fastboot menu.
Option 3: You must already be rooted: you can use an application like Quick Boot (Reboot) which is available for free in the Google Play Store. It has options to reboot your phone normally, reboot into recovery, or reboot into bootloader.
Once on the FastbootAP/Booloader screen, Use the VOL DOWN to scroll and highlight Bar Codes, then use VOL UP to select it. There will be a date listed there. (use vol up or vol down to exit the screen).
How long will this be an option? or... How long will the China Middleman continue offering the codes?
We don't have any insight on that. When the China web site, and then middleman, originally started it was up for a while, then suddenly and without warning, stopped on April 1. When it restarted, this thread was born, and it has been going ever since. However, this time around, we've seen a lower success rate with getting codes.
How to send a request/payment..
The price is 45usd. (he will receive slightly less due to fees)
Send Paypal for goods/services to [email protected]
In the notes, include your IMEI and Email.
NOTE: be sure to use Goods/Services so you can dispute if you have any issues. Payment sent as GIFT can NOT be disputed!
How long does it take to get my code, or get a response?
Response times have varied from less than an hour, to almost a week. So be patient. If its been over a week, you can try to add the person to Skype and message.
I got a response that my code wasn't available. Now what?
Usually he refunds the money when replying your code wasn't available. If not, you'll need to file a PayPal dispute.
If your phone is only two or three weeks old, you can try waiting a month, try again and see if he gets a new batch of codes which contains yours.
Otherwise, you are out of luck.
UPDATE: You can try Sunshine which is being discussed in -> http://forum.xda-developers.com/moto-x/general/request-help-exploit-moto-x-bl-t2828471 That thread has the information, link to the Sunshine tool, and discussion.
Sunshine only works with certain ROM versions, but when it works on your phone it DOES UNLOCK the bootloader just like using the code would.
If Sunshine doesn't work, then you are out of luck.
I got my code, now what?
Most emailed responses containing the code have included your IMEI code and unique unlock code. The unlock code is 20 digits long and is case sensitive. Please Copy/Paste when using it, rather than typing it.
Back up your phone! the Bootloader Unlock process WILL WIPE all data, apps, settings, etc!! BACK UP FIRST!!
Make sure you have a working Android SDK/PlatformTools/ADB setup
Boot your phone into FastbootAP/Bootloader mode
Connect your phone to your PC via USB cord
From a command prompt on your PC issue the following command... fastboot oem unlock UniqueCode NOTE: please replace "UniqueCode" with a copy/paste of your code from the email!
after the process is successful, your phone will reboot and you will see the Unlocked Bootloader warning logo.
For a more detailed or novice friendly set of instructions, see -> http://mark.cdmaforums.com/MotoX-Unlocking.htm
Keep your code in a safe place. While there should be no need to relock the bootloader, if you ever need to unlock the bootloader again, you'll use that same code.
So now that I've unlocked my phone, is it now the same as a "Developer Edition"?
For all intents and purposes, Yes. From the standpoint of rooting, flashing, custom roms, hacks, etc. You can use the same instructions and do the same things. The same caveats and rules that apply to a developer edition, apply to you.
Unlike a developer edition, your warranty will be voided because you've unlocked your bootoader (if the warranty provider notices you've unlocked your bootloader).
So now that I've unlocked my phone, HOW DO I ROOT?
Download the latest TWRP Recovery from -> http://teamw.in/project/twrp2/234 (under the Download-Fastboot heading) and the latest SuperSU from -> http://download.chainfire.eu/supersu or the latest CWM / TWRP / MobileODIN installable ZIP from http://forum.xda-developers.com/showthread.php?t=1538053
And use them while following the instructions in this post -> http://forum.xda-developers.com/moto-x/moto-x-qa/step-step-instructions-unlocking-t2649738
Thats great, but I still have questions...
When this first came about, I put together this post in the old thread -> http://forum.xda-developers.com/showpost.php?p=51363645&postcount=394
I've added to it, clarified a few things and re-posted here -> http://mark.cdmaforums.com/MotoX-Unlock1.htm
Those two versions contain pretty much all of the questions/answers I've seen asked.
EDITED: Aug 13, 2014 Reason: added Background, Moved "what phones does it work with.." section, added "Does it matter what rom.." section, and added rooting info
EDITED: Aug 28, 2014 Reason: moved "how long a response could take" to its own section so it stands out more
---------- Post added at 02:01 PM ---------- Previous post was at 01:53 PM ----------
Slick52 said:
I know it's a big unknown, but what are the chances these guys will have unlock codes for the X+1? My parents are about to renew, but they will need 1 unlocked hotspot for an unlimited plan. With Aug 20th supposedly being the release date, 2weeks away, should they wait for the +1?
Sent from my XT1060
Click to expand...
Click to collapse
Nothing will be known until the X+1 comes out and someone tries to unlock it.
And this service could stop at any time.
My advice is something I got flamed in this thread for in the past.. but since you asked... Since you'll have to pay full price anyway (to keep unlimited data) Consider getting a Dev Edition X for Verizon while they are still on sale for $324.99. Its definately cheaper than buying a full price X+1 when they come out, and you can certainly unlock the bootloader without voiding the warranty.
Tag for outcome.
I got the email as well. We'll see what happens!
Sent from my XT1060 using XDA Premium 4 mobile app
Everyone who didn't get on the first boat, I would recommend jumping on this asap (if he's really back.) Nothing like having a self made Dev edition and complete freedom with nowhere near full retail cost.
Screw it, Im in. Not waiting around and getting left behind this time.
Yep, got an email from him this morning as well (should be 40+ of us since he has no idea how to use bcc). Stopped what I was doing and sent the payment & info. Will also post any results.
Might I remind everyone who is doing this to send payment as goods/services this time - the people who sent as a gift couldn't get a refund last time.....
edit: also wanted to mention that i went from 10-20 spam emails a day to over a hundred after emailing this dude the last time..... so use a junk email address you don't care about.
The original link does not seem to work for me. Can someone confirm the URL?
jasonumd2 said:
The original link does not seem to work for me. Can someone confirm the URL?
Click to expand...
Click to collapse
just do what the instructions in the first post of this thread say. send paypal payment of $45 to that address with IMEI and email address in the notes.
Duh. Thanks! Payment sent and fingers crossed.
mohlsen8 said:
just do what the instructions in the first post of this thread say. send paypal payment of $45 to that address with IMEI and email address in the notes.
Click to expand...
Click to collapse
He just responded to me. Apparently the 2013 models aren't in the database. He's initiated a refund for me.
Sent from my XT1060 using XDA Premium 4 mobile app
bummer.. guess this means i need to initiate a refund:
"2013 production was not found in the database machine, I will refund initiated paypal dispute
Can't find 2013, the data do not know where to put, no way"
edit: second email to the bigger group:
"moto bl Notice
Can't find 2013, the data do not know where to put, no way
2014 100% ok"
mohlsen8 said:
bummer.. guess this means i need to initiate a refund:
"2013 production was not found in the database machine, I will refund initiated paypal dispute
Can't find 2013, the data do not know where to put, no way"
edit: second email to the bigger group:
"moto bl Notice
Can't find 2013, the data do not know where to put, no way
2014 100% ok"
Click to expand...
Click to collapse
So, sounds like there's still an opening for devices made this year? Seems very strange, but I guess promising for the minority of people who have newer-issued devices. I bought mine on swappa, so I have no clue whether it would be included in the 2013 or 2014 group. If I had bought it in 2013, I'd probably do my best to get an on-warranty replacement any way I could.
Jumnhy said:
So, sounds like there's still an opening for devices made this year? Seems very strange, but I guess promising for the minority of people who have newer-issued devices. I bought mine on swappa, so I have no clue whether it would be included in the 2013 or 2014 group. If I had bought it in 2013, I'd probably do my best to get an on-warranty replacement any way I could.
Click to expand...
Click to collapse
it's really weird. with how flaky this situation has been, it's not even worth trying that, this could be closed up again pretty quickly.. if the dude can even get 2014 codes. strange..
btw you should probably be able to find a manufacture date or something somewhere, i dunno.
so did any other 2013's file a dispute yet? i'm pretty sure that's what he meant, that we do that and he refunds - that's how it worked last time. i didn't do it yet just on the small chance he figures it out or something, who knows. i sent him an email asking for more info but haven't gotten a response.
mohlsen8 said:
it's really weird. with how flaky this situation has been, it's not worth even trying that, this could be closed up again pretty quickly.. if the dude can even get 2014 codes. strange..
Click to expand...
Click to collapse
I mean, is he refunding your money? If the dude is in good faith it sounds like there's no harm in trying because if it doesn't work you can get your money back. If not, is there any way we can find out what devices he has access to codes for? I am looking into finding info on manufacture dates but running into a lot of dead ends. Anyone have any ideas? That way people could check beforehand and save themselves the trouble.
Jumnhy said:
I mean, is he refunding your money? If the dude is in good faith it sounds like there's no harm in trying because if it doesn't work you can get your money back. If not, is there any way we can find out what devices he has access to codes for? I am looking into finding info on manufacture dates but running into a lot of dead ends. Anyone have any ideas? That way people could check beforehand and save themselves the trouble.
Click to expand...
Click to collapse
Only place I would think to check would be the barcode sticker on the box that has IMEI etc. Otherwise you'd probably have to rip the phone apart to find it somewhere.
But yes, when this went belly up a month ago, the bunch of us who had money out to him, as long as you sent the paypal money as goods/services (and not gift) you could file a dispute with paypal and he was immediately refunding people when you did that. The others who sent money as gifts to try to help him out with paypal fees ended up getting screwed because they couldn't dispute it and he didn't respond to any emails asking for refunds - you had to go through a paypal dispute, but then he was very quick to issue it.
All that shadiness aside, if you send it for goods/services, I think you're fine trying.
mohlsen8 said:
Only place I would think to check would be the barcode sticker on the box that has IMEI etc. Otherwise you'd probably have to rip the phone apart to find it somewhere.
But yes, when this went belly up a month ago, the bunch of us who had money out to him, as long as you sent the paypal money as goods/services (and not gift) you could file a dispute with paypal and he was immediately refunding people when you did that. The others who sent money as gifts to try to help him out with paypal fees ended up getting screwed because they couldn't dispute it and he didn't respond to any emails asking for refunds - you had to go through a paypal dispute, but then he was very quick to issue it.
All that shadiness aside, if you send it for goods/services, I think you're fine trying.
Click to expand...
Click to collapse
Interesting. It's cool to see consumer safeguards working as they're intended--if he's not giving out any refunds for "gift" payments he's not interested in the ethics, just his standing with PayPal. Love it when these systems work the way they should.
I bought my X online through swappa; the guy sent it in the original box... just looked at the sticker, and nope, looks like august of 2013. Looks like I'm still out of luck. :/
I have a 2013-purchased Moto X and sent over the $45 (prior to seeing the messages above) as a Goods/Service at 11am EST. I will update this thread with any messages I receive. Fingers crossed! I'd love to know what is going on behind-the-scenes with where this database is coming from, why would 2014 work but not 2013, etc.
DogzOfWar said:
I have a 2013-purchased Moto X and sent over the $45 (prior to seeing the messages above) as a Goods/Service at 11am EST. I will update this thread with any messages I receive. Fingers crossed! I'd love to know what is going on behind-the-scenes with where this database is coming from, why would 2014 work but not 2013, etc.
Click to expand...
Click to collapse
please do. i'm waiting for some feedback before i request a refund, even it if may be hopeless for us.
I, unfortunately, paid as a gift. I have a 2014 so maybe I'll get lucky. I'll post my results.
Related
So I paid to get the unlock code a few weeks ago and got a code back from him, but unfortunately the code failed. I'm not sure why the code failed, other than that my device is new (6-16-14 build date). I attached a screenshot with the code blurred out of my results in Terminal Anyone else experience this?
Also, since the code did not work, I initiated a dispute to say that the code didn't work (I have paid him for another unlock on my previous Moto X that worked) but he did not accept and just sent back another message with the same code that still doesn't work. What should I do?
Thanks!!!
bravesfan171 said:
So I paid to get the unlock code a few weeks ago and got a code back from him, but unfortunately the code failed. I'm not sure why the code failed, other than that my device is new (6-16-14 build date). I attached a screenshot with the code blurred out of my results in Terminal Anyone else experience this?
Also, since the code did not work, I initiated a dispute to say that the code didn't work (I have paid him for another unlock on my previous Moto X that worked) but he did not accept and just sent back another message with the same code that still doesn't work. What should I do?
Thanks!!!
Click to expand...
Click to collapse
I wonder if Moto is "poisoning" the database he is using. This could signal that the ride is ending....
bravesfan171 said:
So I paid to get the unlock code a few weeks ago and got a code back from him, but unfortunately the code failed. I'm not sure why the code failed, other than that my device is new (6-16-14 build date). I attached a screenshot with the code blurred out of my results in Terminal Anyone else experience this?
Also, since the code did not work, I initiated a dispute to say that the code didn't work (I have paid him for another unlock on my previous Moto X that worked) but he did not accept and just sent back another message with the same code that still doesn't work. What should I do?
Thanks!!!
Click to expand...
Click to collapse
Ensure the IMEI you are sending is correct.
Confirm the IMEI his response with the code matches your IMEI.
Ensure you are using only the 20digit code, which is case sensitive, and not any part of your IMEI (I've read some reports of him sending it back as something like "your code is: XXXXX YYYYYY" where one part is your IMEI and the other is your code.
KidJoe said:
Ensure the IMEI you are sending is correct.
Confirm the IMEI his response with the code matches your IMEI.
Ensure you are using only the 20digit code, which is case sensitive, and not any part of your IMEI (I've read some reports of him sending it back as something like "your code is: XXXXX YYYYYY" where one part is your IMEI and the other is your code.
Click to expand...
Click to collapse
I did do that and it is the same. I am using the code, which is 20 digits. I've also tried in Mac and Windows.
bravesfan171 said:
I did do that and it is the same. I am using the code, which is 20 digits. I've also tried in Mac and Windows.
Click to expand...
Click to collapse
In your screen shot you show using fastboot... try mFastboot?
Otherwise I don't know what to say, other than the code he has is wrong for some reason.
KidJoe said:
In your screen shot you show using fastboot... try mFastboot?
Otherwise I don't know what to say, other than the code he has is wrong for some reason.
Click to expand...
Click to collapse
Same result with mfastboot. Anyone else had issues with a code not working? Or anyone have any ideas of what I should do?
Also, has anyone unlocked a device with around a 6-16-14 build date?
bravesfan171 said:
Same result with mfastboot. Anyone else had issues with a code not working? Or anyone have any ideas of what I should do?
Also, has anyone unlocked a device with around a 6-16-14 build date?
Click to expand...
Click to collapse
IDK, but 6-16-14 seems TOO new for him to have a code for you.
I have a Moto G and my build date is 3-4-2014. He was able to get a successful code for me but on the Moto G unlock thread http://forum.xda-developers.com/moto-x/general/china-middleman-t2751177 there are some with build dates in June 2014 who were told that there devices were too new for him to have an unlock code for them and for them to check back in about a month. Kind of surprised he was able to get a code for you, albeit an unsuccessful one.
classic757 said:
IDK, but 6-16-14 seems TOO new for him to have a code for you.
I have a Moto G and my build date is 3-4-2014. He was able to get a successful code for me but on the Moto G unlock thread http://forum.xda-developers.com/moto-x/general/china-middleman-t2751177 there are some with build dates in June 2014 who were told that there devices were too new for him to have an unlock code for them and for them to check back in about a month. Kind of surprised he was able to get a code for you, albeit an unsuccessful one.
Click to expand...
Click to collapse
That's what I thought was strange too. Do you think I should try again in a couple weeks? Or would he just give me that same wrong code again?
Sent from my XT1060 using XDA Free mobile app
bravesfan171 said:
That's what I thought was strange too. Do you think I should try again in a couple weeks? Or would he just give me that same wrong code again?
Sent from my XT1060 using XDA Free mobile app
Click to expand...
Click to collapse
Maybe you can try again but I don't know if he will send you a different code since he says that is the code for your phone. You may have to contact Paypal and see what steps you can take if any to resolve your situation. I hope this gets resolved for you in a timely fashion and that you are able to get your phone unlocked.
---------- Post added at 05:47 PM ---------- Previous post was at 05:32 PM ----------
samwathegreat said:
I wonder if Moto is "poisoning" the database he is using. This could signal that the ride is ending....
Click to expand...
Click to collapse
I hear you. Sooner or later Motorola will probably find a way to put a stop to this and shut it down.
classic757 said:
Maybe you can try again but I don't know if he will send you a different code since he says that is the code for your phone. You may have to contact Paypal and see what steps you can take if any to resolve your situation. I hope this gets resolved for you in a timely fashion and that you are able to get your phone unlocked.
Click to expand...
Click to collapse
I did initiate a dispute already since the code didn't work but he didn't accept it since he already had to pay the source. I don't know if I should fight it anymore and it makes me reluctant to waste another 45 bucks that I might not be able to get back again if I try later.
Any advice guys?
bravesfan171 said:
I did initiate a dispute already since the code didn't work but he didn't accept it since he already had to pay the source. I don't know if I should fight it anymore and it makes me reluctant to waste another 45 bucks that I might not be able to get back again if I try later.
Any advice guys?
Click to expand...
Click to collapse
Send him a screenshot of it showing that the pwd is incorrect. Tell him that you expect to be refunded since the code is obviously incorrect.
If he still refuses, maintain the dispute, and let PayPal know that the seller refuses to refund you. PayPal will probably decide in your favor. Additionally, if you used a credit card to fund the paypal payment, you could dispute it with the credit card company if PayPal does not side with you.
I hate to recommend disputes, but if I received an incorrect code, I would most definitely dispute. $45 may not be much, but its the fact of the matter...
bravesfan171 said:
I did initiate a dispute already since the code didn't work but he didn't accept it since he already had to pay the source. I don't know if I should fight it anymore and it makes me reluctant to waste another 45 bucks that I might not be able to get back again if I try later.
Any advice guys?
Click to expand...
Click to collapse
IDK, this is the first time I heard about him not wanting to refund a payment, especially since the code he sent you was not successful.
From what I have read and experienced, the guy is pretty reliable.
bravesfan171 said:
I did initiate a dispute already since the code didn't work but he didn't accept it since he already had to pay the source. I don't know if I should fight it anymore and it makes me reluctant to waste another 45 bucks that I might not be able to get back again if I try later.
Any advice guys?
Click to expand...
Click to collapse
Since the code sent to you doesn't work, I would fight it.
If you did the paypal as Goods/Services, can't you state that the "goods received" are bad, not correct, etc?
KidJoe said:
Since the code sent to you doesn't work, I would fight it.
If you did the paypal as Goods/Services, can't you state that the "goods received" are bad, not correct, etc?
Click to expand...
Click to collapse
I did do it as Goods/Services. I have now had to escalate it from a dispute to a claim since he refused the refund. He now has until the 14th to review that then PayPal must look it over before I could get a refund.
I wonder why I am the only one this has happened to. I haven't seen any others saying their codes failed.
bravesfan171 said:
I did do it as Goods/Services. I have now had to escalate it from a dispute to a claim since he refused the refund. He now has until the 14th to review that then PayPal must look it over before I could get a refund.
I wonder why I am the only one this has happened to. I haven't seen any others saying their codes failed.
Click to expand...
Click to collapse
Did you try and run the "fastboot oem get_unlock_data" command first? If not, give that a shot first, and then re-try your code you received.
bravesfan171 said:
I did do it as Goods/Services. I have now had to escalate it from a dispute to a claim since he refused the refund. He now has until the 14th to review that then PayPal must look it over before I could get a refund.
I wonder why I am the only one this has happened to. I haven't seen any others saying their codes failed.
Click to expand...
Click to collapse
Others have reported unsuccessful codes but according to them they were able to get their refund in a timely fashion.
classic757 said:
Others have reported unsuccessful codes but according to them they were able to get their refund in a timely fashion.
Click to expand...
Click to collapse
Really? Could you point me to that? I'd be interested to check and see how they did that. Thanks!
bravesfan171 said:
Really? Could you point me to that? I'd be interested to check and see how they did that. Thanks!
Click to expand...
Click to collapse
See posts #'s 828 and 829 on this link: http://forum.xda-developers.com/moto-x/general/china-middleman-t2751177/page83
and post #867 on this link: http://forum.xda-developers.com/moto-x/general/china-middleman-t2751177/page87
classic757 said:
See posts #'s 828 and 829 on this link: http://forum.xda-developers.com/moto-x/general/china-middleman-t2751177/page83
and post #867 on this link: http://forum.xda-developers.com/moto-x/general/china-middleman-t2751177/page87
Click to expand...
Click to collapse
Yeah I have seen those. The difference is, he told them he did not have a code for them. He gave me a code that did not work, and since he already paid the source to get the code that he believes should work, he doesn't want to give me a refund.
Finally got my refund back after I escalated it to a claim. I might try it again sometime later down the road. If anyone successfully unlocks a mid June build date X, PLEASE let me know!! Thanks!
purchased a 2nd gen. a black Moto X with resin back on monday (AT&T), kind of decided to get the black/black leather back. not 3 hours later i dropped it on the concrete (first cell phone i drop since my first one in 2000) screen shattered, device only shows 1 or 2 lines top of display. still responds to my voice.
so since i have insurance we (wife & i) have been on the phone for a total of 7 hours, finally got some progress and Asurion wants to ship a white device with resin back, their statement "the device is insured, not the color" and AT&T backs that statement, upon the question ship white can we exchange in store, no that is not an option (guess the stores don't want "like new" phones.) so we are back to exchanging it via Motorola, similar pricing but here is the issue, the original box has everything like the IMEI, ICCID and a bunch more. Motorola wants the serial but the device does not turn on, they actually referred us back to AT&T for the serial number. AT&T gave us stupid advise like remove the battery, clearly the reps are clueless. look on the box, dug we did, look on the SIM tray, which only has IMEI.
got the phone recognized on my Mac but unsure if at all being able to get it that way. is there a way (that Motorola and also AT&T does not know) to get the serial number of the device, like i said i responds and i see lines but that's all.
please help.... getting desperate and frustrated dealing with 3 companies that seem clueless, AT&T, Motorola & Asurion.
roeiboot said:
purchased a 2nd gen. a black Moto X with resin back on monday (AT&T), kind of decided to get the black/black leather back. not 3 hours later i dropped it on the concrete (first cell phone i drop since my first one in 2000) screen shattered, device only shows 1 or 2 lines top of display. still responds to my voice.
so since i have insurance we (wife & i) have been on the phone for a total of 7 hours, finally got some progress and Asurion wants to ship a white device with resin back, their statement "the device is insured, not the color" and AT&T backs that statement, upon the question ship white can we exchange in store, no that is not an option (guess the stores don't want "like new" phones.) so we are back to exchanging it via Motorola, similar pricing but here is the issue, the original box has everything like the IMEI, ICCID and a bunch more. Motorola wants the serial but the device does not turn on, they actually referred us back to AT&T for the serial number. AT&T gave us stupid advise like remove the battery, clearly the reps are clueless. look on the box, dug we did, look on the SIM tray, which only has IMEI.
got the phone recognized on my Mac but unsure if at all being able to get it that way. is there a way (that Motorola and also AT&T does not know) to get the serial number of the device, like i said i responds and i see lines but that's all.
please help.... getting desperate and frustrated dealing with 3 companies that seem clueless, AT&T, Motorola & Asurion.
Click to expand...
Click to collapse
Moto does have a White Glove dept, is all I can say. I got a swap from X to a Maxx under warranty.
Screen breakage, there is a thread about gratis replacements.
The iemi is everything & all anyone needs. Don't give them an inch
aviwdoowks said:
Moto does have a White Glove dept, is all I can say. I got a swap from X to a Maxx under warranty.
Screen breakage, there is a thread about gratis replacements.
The iemi is everything & all anyone needs. Don't give them an inch
Click to expand...
Click to collapse
thanks for the prompt reply... i have received a exchange wit home, but not too much hassle for the Moto X 1st gen. i had a scuff on the screen. anyway. my wife's going to call Motorola again tomorrow morning, i am just livid and should not speak to any of the 3 mentioned companies. will definitely follow up here what happens with the call to Motorola. (i actually work for Apple and we use mainly the serial #, but we could use the IMEI if the customer does not have the serial...) i was dumbfounded that Motorola refers to AT&T for serial. (from now of on the first thing i will do is get the serial ;-} again thanks for the reply, will look for that thread.
(gratis in my native country, the Netherlands means free ;-}
aviwdoowks said:
Moto does have a White Glove dept, is all I can say. I got a swap from X to a Maxx under warranty.
Screen breakage, there is a thread about gratis replacements.
The iemi is everything & all anyone needs. Don't give them an inch
Click to expand...
Click to collapse
ps. not sure what you meant with "white glove" dept. from their site this page, baffles me they cannot help finding serial number or like you said use the IMEI.
someone told me about squaretrade, they also require serial number.
roeiboot said:
ps. not sure what you meant with "white glove" dept. from their site this page, baffles me they cannot help finding serial number or like you said use the IMEI.
someone told me about squaretrade, they also require serial number.
Click to expand...
Click to collapse
That is the highest level of customer support.
But not listed anywhere. You have to ask/***** to speak to them!
---------- Post added at 07:54 PM ---------- Previous post was at 07:52 PM ----------
http://forum.xda-developers.com/moto-x/general/fyi-dim-screen-moto-white-glove-t2753559
There's a Moto x 2014 section....
http://forum.xda-developers.com/moto-x-2014
And maybe if this is a question....use the Q&A section over there.
Though I'm not sure what you are actually asking us about? ?
@roeiboot
I forgot to add screen fractures are rampant for the X2. A case is a must.
If you need the serial number plug the phone in to PC open command prompt and type adb devices. It will show you the device serial number. However you would of had to turned on USB debugging.
sent from "my kungfu is stronger then yours" XT1080
If you need the serial number, just boot the phone into the bootloader then run fastboot devices if you have the android sdk setup.
aviwdoowks said:
@roeiboot
I forgot to add screen fractures are rampant for the X2. A case is a must.
Click to expand...
Click to collapse
ah man, i have to hide all that sexyness ;] any cases you like, or would recommend? as hybrid as possible ;}
iKrYpToNiTe said:
If you need the serial number, just boot the phone into the bootloader then run fastboot devices if you have the android sdk setup.
Click to expand...
Click to collapse
thought about that, but the screen doesn't display anything... when i added the device's IMEI on the Motorola > My Stuff page it suddenly showed a serial number and of course when i called Motorola and was able to finally setup a replacement they did not ask for it ;]
roeiboot said:
ah man, i have to hide all that sexyness ;] any cases you like, or would recommend? as hybrid as possible ;}
Click to expand...
Click to collapse
Army boots
http://forum.xda-developers.com/showpost.php?p=55846242&postcount=26
Hi roeiboot,
We understand that accidents happen and it’s our goal to get you up and running again as soon as possible. While we strive to replace with a like make and model, we cannot guarantee color as it is based upon availability. Please let us know if you have any other questions. We’d be happy to assist!
Thanks,
Asurion Social Media Team @AsurionCares
www.phoneclaim.com
AsurionCares said:
Hi roeiboot,
We understand that accidents happen and it’s our goal to get you up and running again as soon as possible. While we strive to replace with a like make and model, we cannot guarantee color as it is based upon availability. Please let us know if you have any other questions. We’d be happy to assist!
Thanks,
Asurion Social Media Team @AsurionCares
www.phoneclaim.com
Click to expand...
Click to collapse
But if the person is willing to wait for their customized options to come into stock, will you replace their phone with the same customizations - e.g., black leather, black front?
Custom Moto Maker X
Wansanta said:
But if the person is willing to wait for their customized options to come into stock, will you replace their phone with the same customizations - e.g., black leather, black front?
Click to expand...
Click to collapse
If you are filing a claim for a custom Moto Maker X device, we will work with you to get a like replacement. Please be sure to indicate that your device is a customized version when filing your claim.
Thanks!
Asurion Social Media Team @AsurionCares
www.phoneclaim.com
Greets!
I lept before I looked and bought a G4 to replace my iPhone 6 and after some research, LG has a stick up their arse and is claiming they will never support unlocking the bootloader on the H811:
"Unfortunately, we have no plan to support bootloader unlock in previously launched models including H811 (T-Mobile) and H815 USA version."
http://goo.gl/ZpnLW5
**EDIT** I authored the post after a string of very unsatisfactory events with T-Mobile regarding the purchase. See my reddit post here. Please consider this before you make a return/exchange decision.
I WAS going to get a Nexus 6 to skip the noise (as a long time Nexus 4 user previously) but.. but.. the G4 seems so much sexier in a way.
I'm not the biggest fan of iOS myself however, I've learned to live with it after working at Applecare for some years.. At least there is a 8.4 jailbreak.
Thankfully, I have a perfect excuse to return the G4 without a restocking fee (their cash register locked up and they couldn't provide a receipt NOR could phone support OR EVEN retail support), I'll simply state that without a receipt - I could not participate in the G4 promotion for free batteries, SD card, etc. (Watch next they won't be able to process a return at all or something, my luck).
Regardless of reason, It'll be a huge regret to hang on to the G4 if I have to put up with T-Mo's Bloatware long term - rootability was the only reason I switched back from the dark side. No one can see the future - but dear XDA fellows, is there any hope for a workaround without LG's grace to unlock the bootloader or should I simply return it and keep using my perfectly working iPhone for now?
rockerrock said:
Greets!
I lept before I looked and bought a G4 to replace my iPhone 6 and after some research, LG has a stick up their arse and is claiming they will never support unlocking the bootloader on the H811:
"Unfortunately, we have no plan to support bootloader unlock in previously launched models including H811 (T-Mobile) and H815 USA version."
http://goo.gl/ZpnLW5
I WAS going to get a Nexus 6 to skip the noise (as a long time Nexus 4 user previously) but.. but.. the G4 seems so much sexier in a way.
I'm not the biggest fan of iOS myself however, I've learned to live with it after working at Applecare for some years.. At least there is a 8.4 jailbreak.
Thankfully, I have a perfect excuse to return the G4 without a restocking fee (their cash register locked up and they couldn't provide a receipt NOR could phone support OR EVEN retail support), I'll simply state that without a receipt - I could not participate in the G4 promotion for free batteries, SD card, etc. (Watch next they won't be able to process a return at all or something, my luck).
Regardless of reason, It'll be a huge regret to hang on to the G4 if I have to put up with T-Mo's Bloatware long term - rootability was the only reason I switched back from the dark side. No one can see the future - but dear XDA fellows, is there any hope for a workaround without LG's grace to unlock the bootloader or should I simply return it and keep using my perfectly working iPhone for now?
Click to expand...
Click to collapse
Just got mine today and will be very disappointed if there is no way to unlock bootloader. I took for granted that it would be able to be done. May return now....
Really considering returning for this issue as well. I jumped from the S6, and may jump back. Still undecided.
Just because LG does not officially support an unlocked bootloader does not mean anything. Of all the devices that have bootloaders that are unlocked on this site, do you know how many of them came right from the device manufacturer?
I mean, you can do what you want as it is your device and your life, but ALL of our devs ALREADY have Root Access (just working on a safe method before it is released to the rest of the G4 community) and I am pretty sure bootloader will follow pretty close behind that, and even if not with just Root Access you can still do SO many great things that at that point the locked bootloader kind of ceases to be a big deal anyway.
......But again, do what you want and all that.
Z3ldaFan88 said:
Just because LG does not officially support an unlocked bootloader does not mean anything. Of all the devices that have bootloaders that are unlocked on this site, do you know how many of them came right from the device manufacturer?
I mean, you can do what you want as it is your device and your life, but ALL of our devs ALREADY have Root Access (just working on a safe method before it is released to the rest of the G4 community) and I am pretty sure bootloader will follow pretty close behind that, and even if not with just Root Access you can still do SO many great things that at that point the locked bootloader kind of ceases to be a big deal anyway.
......But again, do what you want and all that.
Click to expand...
Click to collapse
This.
You have assuaged my concerns........for now
I appreciate the reassurance. I authored the post after a string of very unsatisfactory events with T-Mobile regarding the purchase. See my reddit post here. EDIT, what the heck - the subreddit went private literally the second after posting the link.
Basically put, the POS crashed after swiping my card and they just can't furnish a receipt. Not the store, not customer service, not retail support and I stood around with $400+ missing from my bank account while they debated if they'd let me leave the store with the phone. Well that and I now miss out on absolutely every promo deal offered.. Of course, they absolutely refuse to waive the restocking fee (but I did get an account credit).
I apologize if anyway my post was perceived as a whiny, spoiled brat - complaining at a lack of root/bootloader. The story went much deeper than that and I didn't take a moment to calm myself before posting (or explain myself fully at that).
All in all, I just gave up and stopped caring and will keep the G4. The iPhone is on eBay - good riddance and I'll spend this time getting used to Android again after working at the Jobs Mob for the last 3 years.
I'm going to get the nexus 6... S6 is to small for me.... This phone will take months to see an unlock bootloader and than months to see aosp.... G3 was different cause it came unlocked
I will say that it always amazes me how people expect unlock and root and AOSP to be out within a few days of a device release. Seriously...these devices are much more difficult to root and unlock than those from a year or two or three ago. Processor tech as well as addition of selinux has made this both more tricky and time consuming to develop. On top of that, they have SOO many more added hardware sensors and gadgets that AOSP takes more time to debug to get a proper build out.
Root/Unlock is in the works...as is AOSP....I know of one AOSP based dev working on the device tree now.
Personally, I think it is always a mistake to buy something if you don't at least love it as it comes out of the box.
*Edit: Regarding OP's issues with the sales process, that just sucks bro. I'd be royally P***ed at that.
rockerrock said:
I appreciate the reassurance. I authored the post after a string of very unsatisfactory events with T-Mobile regarding the purchase. See my reddit post here. EDIT, what the heck - the subreddit went private literally the second after posting the link.
Basically put, the POS crashed after swiping my card and they just can't furnish a receipt. Not the store, not customer service, not retail support and I stood around with $400+ missing from my bank account while they debated if they'd let me leave the store with the phone. Well that and I now miss out on absolutely every promo deal offered.. Of course, they absolutely refuse to waive the restocking fee (but I did get an account credit).
I apologize if anyway my post was perceived as a whiny, spoiled brat - complaining at a lack of root/bootloader. The story went much deeper than that and I didn't take a moment to calm myself before posting (or explain myself fully at that).
All in all, I just gave up and stopped caring and will keep the G4. The iPhone is on eBay - good riddance and I'll spend this time getting used to Android again after working at the Jobs Mob for the last 3 years.
Click to expand...
Click to collapse
No worries buddy. I completely understand your frustration based on the entirety of your situation and I do not fault you for being upset/aggravated in the least.
I also did not take your post as you being "whiny" or anything of the sort either, Your concerns are essentially the same ones all of us had the first couple of days (or at least a lot of us did, myself included). I just happened to have already put in enough time with the G4 to be able to know that it is still a rock solid device even in its stock form.....and since we are all but guaranteed to have a public Root method at this point, one day it is just going to end up being that much better.
So rest assured you made a great decision by keeping the G4 (especially over an iPhone) and it will not disappoint.
.......If you have any other questions or concerns about our device I am only a couple clicks away and would be more than happy to answer any questions that I can for ya......Now stop reading this and go play with that damn phone, lol.
Th3Bill said:
I will say that it always amazes me how people expect unlock and root and AOSP to be out within a few days of a device release. Seriously...these devices are much more difficult to root and unlock than those from a year or two or three ago. Processor tech as well as addition of selinux has made this both more tricky and time consuming to develop. On top of that, they have SOO many more added hardware sensors and gadgets that AOSP takes more time to debug to get a proper build out.
Root/Unlock is in the works...as is AOSP....I know of one AOSP based dev working on the device tree now.
Personally, I think it is always a mistake to buy something if you don't at least love it as it comes out of the box.
*Edit: Regarding OP's issues with the sales process, that just sucks bro. I'd be royally P***ed at that.
Click to expand...
Click to collapse
Phones by this time should have already developers tweeting about the root of the g4.... Not one of them has announced that they are working on a root or unlock method.....
Upstreammiami said:
Phones by this time should have already developers tweeting about the root of the g4.... Not one of them has announced that they are working on a root or unlock method.....
Click to expand...
Click to collapse
Haven't done much searching, have you? jcase has posted MANY times on xda about it and has released a number of videos on youtube proving he has his phones rooted. autoprime has as well. Then, 2 days ago, thecubed announced they're working on it and are making progress.
Funny how you feel there should be a "timeframe" where thing should/must be done on a phone. Nothing like having some patience.
So, let me ask you this...would you rather they work on it and make a proper, safe release of unlock and root, or hurry it and potentially leave you with a brick?
Th3Bill said:
Haven't done much searching, have you? jcase has posted MANY times on xda about it and has released a number of videos on youtube proving he has his phones rooted. autoprime has as well. Then, 2 days ago, thecubed announced they're working on it and are making progress.
Funny how you feel there should be a "timeframe" where thing should/must be done on a phone. Nothing like having some patience.
So, let me ask you this...would you rather they work on it and make a proper, safe release of unlock and root, or hurry it and potentially leave you with a brick?
Click to expand...
Click to collapse
Nothing like wanting someone to do you a favor and trying to tell them they are not doing it fast enough, eh.
.....I understand people be excited (as I am sure this guy is/was) but NEVER should you put the safety of your device (or EVERYONE on XDA for that matter) as a second class priority just because you want your Root Access now.
Also unless you are posted up in the Root Bounty thread (and actually pay out) then you really have no right to complain about anything as you are just basically trying to ride someone else's coat-tails and benefit from other people putting their devices and hard earned money up to show their respect and appreciation to our devs.
Also unless you are posted up in the Root Bounty thread (and actually pay out) then you really have no right to complain about anything as you are just basically trying to ride someone else's coat-tails and benefit from other people putting their devices and hard earned money up to show their respect and appreciation to our devs.
Click to expand...
Click to collapse
Count me in for $20 via PayPal. I'll post on the bounty thread soon as I have the money available
Now that I have actually used the G4 for awhile, I'm satisfied with it. The most apparent annoyance so far is some noticeable lag when carrying out tasks/app switching. I'm happy my generic OBD scanner pairs just fine (dtto on iOS) and I'm back to using aCar and other apps I've been missing.
rockerrock said:
I appreciate the reassurance. I authored the post after a string of very unsatisfactory events with T-Mobile regarding the purchase. See my reddit post here. EDIT, what the heck - the subreddit went private literally the second after posting the link.
Basically put, the POS crashed after swiping my card and they just can't furnish a receipt. Not the store, not customer service, not retail support and I stood around with $400+ missing from my bank account while they debated if they'd let me leave the store with the phone. Well that and I now miss out on absolutely every promo deal offered.. Of course, they absolutely refuse to waive the restocking fee (but I did get an account credit).
I apologize if anyway my post was perceived as a whiny, spoiled brat - complaining at a lack of root/bootloader. The story went much deeper than that and I didn't take a moment to calm myself before posting (or explain myself fully at that).
All in all, I just gave up and stopped caring and will keep the G4. The iPhone is on eBay - good riddance and I'll spend this time getting used to Android again after working at the Jobs Mob for the last 3 years.
Click to expand...
Click to collapse
I wonder if you called your card company and disputed the charge, if a receipt would magically appear?
Patience young turd burglar. G3 seemed to be hopeless until the TWRP exploit was found. Next time do some research before purchasing if you want instant gratification (oooohhhh myy). Otherwise be patient for the other developers to releases a safe method
Its kinda weird hearing about all these situations where the store computer locked up and cant give receipts. Funny cus when i went to get my nexus 6 for 0 down, the rep said "oh darn, i closed the transaction window and i cant print a receipt now, sorry" hmmm. I smell a whole sea of fish here....
Hello,
I am looking to purchase a Verizon Z3 (not the Play version that's available on amazon) and I was wondering if anyone knew which LTE bands are available? I will be using AT&T and I need Band 4 and Band 17 in my area. Can anyone confirm that the Verizon version of the Z3 has these? Thanks in advance.
MrBaltazar said:
Hello,
I am looking to purchase a Verizon Z3 (not the Play version that's available on amazon) and I was wondering if anyone knew which LTE bands are available? I will be using AT&T and I need Band 4 and Band 17 in my area. Can anyone confirm that the Verizon version of the Z3 has these? Thanks in advance.
Click to expand...
Click to collapse
I am not sure of the answer to your actual question, but wanted to point out that based on the past moto devices and Verizon, that you'll be guaranteeing yourself a device who's bootloader you will never be able to unlock.
Just wanted to mention that, not sure if it matters to you. And possibly you're aware of this already too.
Hi,
you´ll find the specs here.
I think the phone will be locked to verizon inside the US and is only "Internationally unlocked".
you can use it outside the US with any carrier.
Sam_11 said:
Hi,
you´ll find the specs here.
I think the phone will be locked to verizon inside the US and is only "Internationally unlocked".
you can use it outside the US with any carrier.
Click to expand...
Click to collapse
Sam, are you sure, that this phone can be also used in Europe / Germany? I thought about getting it via eBay, but I have not yet found any reliable source for really knowing that it will be completely unlocked for all German carriers.
So I am still looking for the Chinese Z3 version with even 6GB RAM. So I would have the advantage to get the same specs as those of my Z2 Force, but with the profit of the amazing Z3 screen (I really dislike the Z2 Force's "plastic" screen). But so far, I have not found any source to order the Chinese Z3 version. Maybe, anybody else?
Buy from Motorola directly, unlocked for global use.
Don't install sim untill you unlock bootloader & Root is done. If the bands you are interested in using are not engaged then use qcom tool software to turn them on.
Maheshwara said:
Sam, are you sure, that this phone can be also used in Europe / Germany? I thought about getting it via eBay, but I have not yet found any reliable source for really knowing that it will be completely unlocked for all German carriers.
So I am still looking for the Chinese Z3 version with even 6GB RAM. So I would have the advantage to get the same specs as those of my Z2 Force, but with the profit of the amazing Z3 screen (I really dislike the Z2 Force's "plastic" screen). But so far, I have not found any source to order the Chinese Z3 version. Maybe, anybody else?
Click to expand...
Click to collapse
I can tell you in 2 weeks, i've bought one today.
Gesendet von meinem Moto Z (2) mit Tapatalk
Maheshwara said:
Sam, are you sure, that this phone can be also used in Europe / Germany? I thought about getting it via eBay, but I have not yet found any reliable source for really knowing that it will be completely unlocked for all German carriers.
So I am still looking for the Chinese Z3 version with even 6GB RAM. So I would have the advantage to get the same specs as those of my Z2 Force, but with the profit of the amazing Z3 screen (I really dislike the Z2 Force's "plastic" screen). But so far, I have not found any source to order the Chinese Z3 version. Maybe, anybody else?
Click to expand...
Click to collapse
As an FYI, the Moto Z3 IS Locked to Verizon ONLY in the US, Bootloader is also LOCKED and I HATE THE PHONE! It 's a $480.00 BILLBOARD! Nothing but Ads, Ads, Ads! You can't unlock the booltoader (I tried), so you can't root it, no root no adblock. :crying: So if you don't mind spending $500 and having CONSTANT, FULL SCREEN, OBTRUSIVE ADS popup while your viewing something, then this is the phone for you!!
BTW, the screen is also plastic, so be certain to get yourself a Tempered Glass Screen protector as soon as you get the phone, because the screen scratches very easily!
I'll be selling mine on eBay very soon!
---------- Post added at 10:42 AM ---------- Previous post was at 10:39 AM ----------
Mental1 said:
Buy from Motorola directly, unlocked for global use.
Don't install sim untill you unlock bootloader & Root is done. If the bands you are interested in using are not engaged then use qcom tool software to turn them on.
Click to expand...
Click to collapse
FYI, can't unlock the bootloader, I tried to before I installed the sim, no go. the electronic serial number generated as the bootloader unlock code is set to VZW and CAN NOT BE UNLOCKED!:crying: I bought mine from Moto directly and it was shipped from China.
If you bought it directly from Motorola and it was shipped from China, so it's the 6GB RAM Version with ZUI Firmware?
wanb1i said:
As an FYI, the Moto Z3 IS Locked to Verizon ONLY in the US, Bootloader is also LOCKED and I HATE THE PHONE! It 's a $480.00 BILLBOARD! Nothing but Ads, Ads, Ads! You can't unlock the booltoader (I tried), so you can't root it, no root no adblock. :crying: So if you don't mind spending $500 and having CONSTANT, FULL SCREEN, OBTRUSIVE ADS popup while your viewing something, then this is the phone for you!!
BTW, the screen is also plastic, so be certain to get yourself a Tempered Glass Screen protector as soon as you get the phone, because the screen scratches very easily!
I'll be selling mine on eBay very soon!
---------- Post added at 10:42 AM ---------- Previous post was at 10:39 AM ----------
FYI, can't unlock the bootloader, I tried to before I installed the sim, no go. the electronic serial number generated as the bootloader unlock code is set to VZW and CAN NOT BE UNLOCKED!:crying: I bought mine from Moto directly and it was shipped from China.
Click to expand...
Click to collapse
Well that sucks for you. I purchased my z3 play direct from Moto on a presale offer and it was not shipped from China. I used it for about 3 weeks before cracking the top 2 corners of the display from a "pop out of pocket, hit the blacktop and slid down my driveway" accident. Thanks to Moto's added warranty protection, they replaced it with a brand new in the box z3 play. So, before installing my Verizon sim, I setup the phone and used it on wifi for 2 days, also I never signed into Google, and made sure everything worked. This time being as F'n busy with my job and not having the time to modify it, I used the OCR service, paid the $$ and within a hour, unlocked bootloader and rooted. Once again, I used it for a day before finally installing my sim. I love the phone now and ripped through this ***** removing/adding apps and features to customize/personalize it to my liking. I have not installed the twrp recovery yet. That is next but as of now, not a single issue with anything. OCR, left me every file that was used for the unlock bootloader & Rooting process. If it helps anybody, I can upload what ever file anyone may need.
Sent using my Awesome ROOTED Moto Z3 Play
Maheshwara said:
If you bought it directly from Motorola and it was shipped from China, so it's the 6GB RAM Version with ZUI Firmware?
Click to expand...
Click to collapse
No, 4gb ram/64gb storage, Verizon Bloatware.
---------- Post added at 03:13 PM ---------- Previous post was at 03:09 PM ----------
Mental1 said:
Well that sucks for you. I purchased my z3 play direct from Moto on a presale offer and it was not shipped from China. I used it for about 3 weeks before cracking the top 2 corners of the display from a "pop out of pocket, hit the blacktop and slid down my driveway" accident. Thanks to Moto's added warranty protection, they replaced it with a brand new in the box z3 play. So, before installing my Verizon sim, I setup the phone and used it on wifi for 2 days, also I never signed into Google, and made sure everything worked. This time being as F'n busy with my job and not having the time to modify it, I used the OCR service, paid the $$ and within a hour, unlocked bootloader and rooted. Once again, I used it for a day before finally installing my sim. I love the phone now and ripped through this ***** removing/adding apps and features to customize/personalize it to my liking. I have not installed the twrp recovery yet. That is next but as of now, not a single issue with anything. OCR, left me every file that was used for the unlock bootloader & Rooting process. If it helps anybody, I can upload what ever file anyone may need.
Sent using my Awesome ROOTED Moto Z3 Play
Click to expand...
Click to collapse
Yep, that's because it's a Z3 "PLAY", not a Z3 which is "LOCKED" to Verizon from the factory. :crying: Mine's on eBay if anyone want's to buy it.
Verizon bloatware is easily disabled. I've had no trouble with ads. Anyone who buys a Verizon phone should know they're usually not bootloader unlockable if you're sophisticated enough to consider unlocking it. My phone's working great so ymmv.
Mines from Verizon but it's unlocked out of the box. Yes the bootloader is locked, but I can use the phone with T-Mobile etc...
wanb1i said:
As an FYI, the Moto Z3 IS Locked to Verizon ONLY in the US, Bootloader is also LOCKED and I HATE THE PHONE! It 's a $480.00 BILLBOARD! Nothing but Ads, Ads, Ads! You can't unlock the booltoader (I tried), so you can't root it, no root no adblock. :crying: So if you don't mind spending $500 and having CONSTANT, FULL SCREEN, OBTRUSIVE ADS popup while your viewing something, then this is the phone for you!!
BTW, the screen is also plastic, so be certain to get yourself a Tempered Glass Screen protector as soon as you get the phone, because the screen scratches very easily!
I'll be selling mine on eBay very soon!
---------- Post added at 10:42 AM ---------- Previous post was at 10:39 AM ----------
FYI, can't unlock the bootloader, I tried to before I installed the sim, no go. the electronic serial number generated as the bootloader unlock code is set to VZW and CAN NOT BE UNLOCKED!:crying: I bought mine from Moto directly and it was shipped from China.
Click to expand...
Click to collapse
Umm, not sure where you're getting this all from?
I bought a Z3 from the Verizon store at $480 it is a steal for this caliber of phone. It is NOT LOCKED, I was able to use it on AT&T and T-Mobile with no issue. Only thing that happens is when you reboot the phone it says "Sim card not from Verizon". Just swipe on the notification and it disappears and does not come back unless you reboot. Any of the Verizon apps are easily disabled and I do not have any ads of any sort, a pretty close to pure android experience. If you have ads, maybe you have a Z3 play Amazon version? not sure if they even made one for z3. I'm so confused on where you're getting ads from?
Also the screen is definitely glass...also don't know where you're getting this from. I also dropped my phone, no cracks, but display has a big blue spot on it. Was told that if there is no crack, it will be fixed for free. Even if they do find that there is physical damage, they will replace it for $150, which I think is more than reasonable. Just sent it off on the weekend so I'll find out soon. I wish there was a z3 force, would gladly deal with the plastic screen in order not to have to worry about it cracking. My Droid Turbo 2 was wonderful because of that.
Overall the z3 has been a great phone, the side fingerprint reader is awesome too. Was a bit worried about it, but got used to it pretty quick. Now that I sent mine in, I'm having to use my old Z droid, and realizing how a front fingerprint reader is not as convenient as a side one.
So I'm very curious, where did you find a Z3, that is locked, with ads and with a plastic screen? you sure you have a z3?
I have owned Verizon only version phones, from the Droid Turbo, Droid Turbo 2 and now the Z3, all of them have been able to work on any network as long as the bands match up, and I've been able to use them in many countries and in the US with no issue.
gbhsaturn said:
So I'm very curious, where did you find a Z3, that is locked, with ads and with a plastic screen? you sure you have a z3?.
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In the event you are unaware, there are malicious apps capable of displaying apps on a user's device. Being that Amazon only offers the Z3 Play, which is impossible to confuse with a VZ branded device, this leads credibility to this being the problem.
Reviewers seem to like the screen, so pethaps they have a different Moto phone altogether? Who knows. VZ carries other Moto devices.
Mental1 said:
Well that sucks for you. I purchased my z3 play direct from Moto on a presale offer and it was not shipped from China. I used it for about 3 weeks before cracking the top 2 corners of the display from a "pop out of pocket, hit the blacktop and slid down my driveway" accident. Thanks to Moto's added warranty protection, they replaced it with a brand new in the box z3 play. So, before installing my Verizon sim, I setup the phone and used it on wifi for 2 days, also I never signed into Google, and made sure everything worked. This time being as F'n busy with my job and not having the time to modify it, I used the OCR service, paid the $$ and within a hour, unlocked bootloader and rooted. Once again, I used it for a day before finally installing my sim. I love the phone now and ripped through this ***** removing/adding apps and features to customize/personalize it to my liking. I have not installed the twrp recovery yet. That is next but as of now, not a single issue with anything. OCR, left me every file that was used for the unlock bootloader & Rooting process. If it helps anybody, I can upload what ever file anyone may need.
Sent using my Awesome ROOTED Moto Z3 Play
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I need this info!!!!! Where did you get it done? I don't mind having to pay $$ for it... As long as it's not $$$$$$$$$$ lol
Lord_Worm said:
I need this info!!!!! Where did you get it done? I don't mind having to pay $$ for it... As long as it's not $$$$$$$$$$ lol
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One Click Root took care of everything from new "out of box" to Unlocked BL to Root all for less then 2 joints.
Mental1 said:
One Click Root took care of everything from new "out of box" to Unlocked BL to Root all for less then 2 joints.
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Thanks for the info. I'll look into it. I'm wondering where to find a little guiding on this: I posted elsewhere in the forum, but I spoke directly with a Motorola rep and they confirmed I was shipped a factory firmware test model. I'm not even sure what that means exactly. I know that I have modified several system files and actually had them stick, and now I'm wondering if I can flash a different firmware, and be on a different software channel altogether without bricking my device. My ultimate goal is bootloader unlock and root, but alas, every thing I read online says otherwise. I still would like to humor the thought of a possibility @ unlocking my bootloader without any crazy bootstomp vulnerability exploit
Mental1 said:
One Click Root took care of everything from new "out of box" to Unlocked BL to Root all for less then 2 joints.
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Yeah, I find it terribly odd that it says that the Moto Z3 Play isn't a supported device. Are you sure you're telling the truth over there? Sounds almost gimmicky to me. No offense sir, but I literally just went through the process with them.
Lord_Worm said:
Thanks for the info. I'll look into it. I'm wondering where to find a little guiding on this: I posted elsewhere in the forum, but I spoke directly with a Motorola rep and they confirmed I was shipped a factory firmware test model. I'm not even sure what that means exactly. I know that I have modified several system files and actually had them stick, and now I'm wondering if I can flash a different firmware, and be on a different software channel altogether without bricking my device. My ultimate goal is bootloader unlock and root, but alas, every thing I read online says otherwise. I still would like to humor the thought of a possibility @ unlocking my bootloader without any crazy bootstomp vulnerability exploit
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Normally I do all my devices, cells, tabs and tv but I've been so busy I couldn't do any major research before attempting mental melt down. The one thing I can say is while watching it be done, they went directly through Moto site for the unlocking of the BL. After that the process from there was your standard adb & fb commands. Now they did download a "Official Firmware" file, flashed it, used Magisk, reflashed again and done. I read the same good & bad crap online as you and basically once you get it done , redo it your own way. The hard part is done, lol. It has been running great since done months ago. I made a change or two since then and still no issues. If I get a chance, I'll post the zip file they used and firmware pkg if it helps you.
Mental1 said:
Normally I do all my devices, cells, tabs and tv but I've been so busy I couldn't do any major research before attempting mental melt down. The one thing I can say is while watching it be done, they went directly through Moto site for the unlocking of the BL. After that the process from there was your standard adb & fb commands. Now they did download a "Official Firmware" file, flashed it, used Magisk, reflashed again and done. I read the same good & bad crap online as you and basically once you get it done , redo it your own way. The hard part is done, lol. It has been running great since done months ago. I made a change or two since then and still no issues. If I get a chance, I'll post the zip file they used and firmware pkg if it helps you.
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I'll take a picture of the boot up screens showing the unlocked bootloader and post them.
FunkyHuawei has taken kind of a weird turn recently, starting with a total conversion from a 'credit' system to a subscription model. They released info about this on the 10th, on their Twitter account:
https://mobile.twitter.com/FunkyHuawei
A monthly fee... Hmm, I wonder why. Could it be that their new workaround to get 'root' on the Mate 20 Pro is a very fragile hack that doesn't actually unlock the bootloader, and can (and will) be disabled with *ANY* kind of update - be it firmware or otherwise? Yeah, that is what else they announced - that they have a working hack to 'kinda' get root on the Mate 20 Pro. It is detailed here:
https://funkyhuawei.club/root
A few things to note from this:
1) They seem to only be able to do it for 3 distinct models: LYA-L29, LYA-L09, LYA-L0C. Yay for Canadians, I guess?
2) They can (or will) *only* perform this service over remote control of your computer, via TeamViewer. That kinda makes me cringe, for too many reasons to list. It doesn't mean it is necessarily shady, but if given the option I would rather not go down that road.
3) The service is PRICEY. Even though they only announced it three days ago, the 'opening sale' is over after today, and will normally cost $190 USD. (It is on 'sale' at the moment for $165). This is pretty damned expensive, given the, er... 'transient' nature of the hack - and the obvious reliance on the subscription model as a result.
4) They are a little vague about this one, but even though they have also come up with a way to flash any firmware to any phone, even if the OEM bootloader unlock is grayed out, this hack seems to only work with specific versions of firmware. In other words, they are likely going to do a downgrade and they certainly aren't going to promise future proof. This... Isn't good.
5) They clearly state that any changes to anything will break the hack, and that is on YOU. In other words, they are hinting that even with the new subscription model you would need to pay full price for them to perform this remote service every time. Not only that, they are not responsible for anything going wrong, even during their initial attempt. That is standard practice for this kind of thing I guess, but at that price?
I can't see myself going for this. It sounds too flakey to be worth it. Honestly it looks like we just have to hold out hope that someone brute forces the encryption on the algorithm used to generate the bootloader unlock codes, or a solid working hack to get around it. FH is charging this kind of money because they are betting that there will never be any other way to get 'root' on a Mate 20 Pro, even though this smells a lot like the tethered jailbreaks for the iphones that were so fragile they could break if the wrong app was executed never mind rebooting the phone.
To anyone who goes this route, let us know how it works out. It sounds like once successful (and if you never flash the firmware) you ARE able to install a working SU/Magisk onto the phone yourself. They go out of their way to say that they will flash a TWRP recovery to the phone if you wish, but they won't put any root on it themselves. Again, probably a legal thing more than anything else.
I wish Huawei would just sell us bootloader unlock codes.
I think there's no discussion because of what you've already outlined and that, based on their recent track record, no one really trusts them.
The reason they'll only do it over Team Viewer is because they don't want to give you the tools in order to 1) force you to go back to them when it gets reverted by an update and 2) to stop the tools getting shared. If they connect to your PC then they can download what they need from their servers (securely using authentication) run it then clean up after themselves so as not to leave anything behind.
As you say, they're relying on there being no alternative and that M20P owners become desperate enough to go this route but I can't see that many going for it.
Grondah said:
The reason they'll only do it over Team Viewer is because they don't want to give you the tools in order to 1) force you to go back to them when it gets reverted by an update and 2) to stop the tools getting shared. If they connect to your PC then they can download what they need from their servers (securely using authentication) run it then clean up after themselves so as not to leave anything behind.
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Hmm, that sounds exactly like what they would do. We need someone to go through this and pull off a bit of a hack of their own and keep all the software/data they download onto your computer. I wonder how paranoid they are, surely they don't go so far as to run tools that wipe the free space left when they delete their own stuff? Meh, this sounds like kind of a flaky hack - so far. I don't have a problem with them charging for a good service but $200 is a LOT for something that can't survive basic firmware upgrades.
I am glad no one is talking about this, because they are a piece of crap. They only want to steal our money. 100$+ for crap hack... Ahahah.
Funkyhuawei are nothing but scammers.
Yes, Just scammers, First of all, we should not promote them on XDA.
Fully agree with what is written in the previous post and I would never go to this service.
What remains is to point at the real source of all this, namely Huawei and their refusal to allow bootloader unlocking. Why in all heavens is it not possible for them to do it like many other companies do? In the light of all this I sadly state that the Mate 20 Pro was my first and last Huawei phone !
s3axel said:
Fully agree with what is written in the previous post and I would never go to this service.
What remains is to point at the real source of all this, namely Huawei and their refusal to allow bootloader unlocking. Why in all heavens is it not possible for them to do it like many other companies do? In the light of all this I sadly state that the Mate 20 Pro was my first and last Huawei phone !
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There's always One Plus where you pay $700 for a $300 phone with an upgraded processor and have to use custom ROMs that always have bugs because Oxygen is an ineptly coded train-wreck.
Strange how nobody seems to mind that XDA has been shilling for One Plus for years.
But at least you can unlock the bootloader, right?
jhs39 said:
There's always One Plus where you pay $700 for a $300 phone with an upgraded processor and have to use custom ROMs that always have bugs because Oxygen is an ineptly coded train-wreck.
Strange how nobody seems to mind that XDA has been shilling for One Plus for years.
But at least you can unlock the bootloader, right?
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You can always use a downgrade file that funkyhuawei customer service told you would work and have thay file brick your phone and be told 'its your fault the file didnt work' after paying out 150 in unlimited passes and bootloader unlock codes.
But you can always use your huawei warrenty and get a battered device returned to you right?
$190 for a "root but not root" solution is just daylight robbery. I dont think FH are welcome here anymore...
Ive done a paypal dispute. Sent paypal proof of huawei repair. Proof of email exchanges from funky that shows his files caused the damage. Hopefully will win but you never know.
NotEvenFinalForm said:
Ive done a paypal dispute. Sent paypal proof of huawei repair. Proof of email exchanges from funky that shows his files caused the damage. Hopefully will win but you never know.
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Just a quick update, I will have to look into it but I will pay FH $500 if they can install malware onto my pc that hijacks all my banking information as long as they can make my phone stop with the WORST AUTO-BRIGHTNESS NIGHTMARE EVAR. Like, seriously... Really?
Really?!
In my opinion a scam and scammers never last long, that's the story of funky huawei...good thing I didn't pay them for anything, day light robbers,
vtec303 said:
In my opinion a scam and scammers never last long, that's the story of funky huawei...good thing I didn't pay them for anything, day light robbers,
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My paypal dispute failed. Even after proof of broken phone, repair, and being forced to purchase a bootloader code just to use my unlimited pass (bootloader was already unlocked he wouldnt switch my pass). Oh well
NotEvenFinalForm said:
My paypal dispute failed. Even after proof of broken phone, repair, and being forced to purchase a bootloader code just to use my unlimited pass (bootloader was already unlocked he wouldnt switch my pass). Oh well
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ok are you still within your 90 day paypal protection ?, if you are write them an email detailing everything and tell them their decision is against paypal buyer protection. You did not receive the level of service you were shown on funky (scammer) website and than your phone got messed up as well that's enough to appeal, try it and see what they say. Happened with me on a eBay purchase, they decided in favour of the seller, I wrote them they refunded me the full amount. Hope this helps, cheers.
vtec303 said:
ok are you still within your 90 day paypal protection ?, if you are write them an email detailing everything and tell them their decision is against paypal buyer protection. You did not receive the level of service you were shown on funky (scammer) website and than your phone got messed up as well that's enough to appeal, try it and see what they say. Happened with me on a eBay purchase, they decided in favour of the seller, I wrote them they refunded me the full amount. Hope this helps, cheers.
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Itd 180 days protection. Yes I have been messaging them further screenshots etc to try get the decision overturned.
Edit paypal are replying with the same message at every turn now.
NotEvenFinalForm said:
Itd 180 days protection. Yes I have been messaging them further screenshots etc to try get the decision overturned.
Edit paypal are replying with the same message at every turn now.
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ohh ok, I guess I got lucky than, try sending an email to someone higher up, might help, worth a try mate,
vtec303 said:
ohh ok, I guess I got lucky than, try sending an email to someone higher up, might help, worth a try mate,
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Do u have an email add for anyone higher up?
NotEvenFinalForm said:
Do u have an email add for anyone higher up?
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send you a private message, cheers.
vtec303 said:
send you a private message, cheers.
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Was unable to post it privately but heres what I said.