Basically, i'll get a notification saying I have new e-mail (number of new e-mails is random), so i'll slide down the notification bar, click the e-mail notification and it takes me to my inbox... where I have no new e-mails.
I've tried refreshing the inbox to see if it was seeing e-mails not in the inbox yet somehow, and that didn't do it. The only thing I can think of is that my gmail account has an [Imap]/Trash Folder now that has 36 unread messages, and those are the e-mails I deleted without reading (Spam mostly). Is that what's triggering it?
It seems to be the same number of e-mails I received recently, so I think it's sending duplicate notices. Example: I'll receive 4 emails, 2 from a friend of mine, one from a newsletter I read an another spam. I'll read 3, delete the 4th unread, close the mailbox and then 5 minutes later i'll get a notification saying I have between 1 and 4 new e-mails, whereupon i'll check my inbox and there's nothing there.
Anybody know what's going on? I'm using the default captivate mail app to check my e-mail, not the google e-mail app. The google one never gives me this issue. (two different gmail accounts linked to the two different apps so I know which one mail is coming from)
Mine does this too. It's not random though. Whenever I delete an email and it's sent to my trash folder I will receive a new email notification shortly after. If I delete 3 emails, I will receive a notification for 3 new emails the next time it syncs with the server.
So how do we stop it? Stop using the default e-mail app?
Are there other/better e-mail apps out there?
Kreiger1981 said:
So how do we stop it? Stop using the default e-mail app?
Are there other/better e-mail apps out there?
Click to expand...
Click to collapse
I had the same kind problems with mine, it was also slow sometimes while downloading messages.
The gmail app is good if your using gmail. If not I've had good luck with MailDroid. There are other email apps in the market you can try.
had same problem. this fixed it for me:
from home screen
settings buttong > select settings
Hit applications > manage applications
hit settings button > filter > select all
find "GMAIL" and "Gmail Storage"
For each one, click and do the "clear data" and "clear cache"
let me know if that helps
gtg465x said:
If I delete 3 emails, I will receive a notification for 3 new emails the next time it syncs with the server.
Click to expand...
Click to collapse
I figured out why this is happening. I recently went back to the native email app (because Yahoo! Mail for Android is brown poop, and MailDroid's ads can get annoying -- plus it's only push email...I don't like seeing I have 4 new emails, for example, and each time I tap on each item, it downloads just that email through the internet. I want my emails to be downloaded all at once, ready to be viewed. I digress...)
Anyway, the native email app shows you have X (false) new emails when you delete X number of emails because it downloads a number of (older) emails after it syncs, after you had deleted some new ones. In other words, you delete 3 newer emails, it downloads 3 older emails. Scroll down and you will see those 3 at the very bottom as "unread" even though they're old. Annoying.
Is there a way to fix this, perhaps tell the email app to not download emails older than 3 days, for example?
Here's a work around though. This is what I did. I use Yahoo! Mail* and I have thousands and thousands of emails in my Inbox. This might work for your corporate emails too.
1. Create a new folder on Yahoo! (or your corporate email client) called Inbox2 (or whatever).
2. Move all of the messages from the Inbox to that new folder.
3. Sync (Refresh) the email app on your device.
4. Your device will begin "move" the current emails away and will eventually show zero emails.
You'll be starting fresh. Each time you get a new email and you delete the email from your device, the app will have nothing to download and it won't show false notifications. If you decide to keep an email, it'll stay. When you get a new email that you decide to delete, still, the app won't have any older emails to download -and- it won't show any false notifications. It's a workaround. Hope this helps.
*I'd like to add. I've enabled POP3 on my Yahoo! Account and I'm using the native email app as pop 3. I have all of my emails downloaded as they come in. So when I'm in an elevator or in a poor 3G area, I have all of my emails (in its entirety) downloaded ready to be view without fetching for the rest of the messages.
I am using the email client for Exchange and POP3 and I don't have this problem, so maybe it is specific to something the server is doing. Gmail app works fine too for my Gmail account.
RexEscape said:
Here's a work around though. This is what I did. I use Yahoo! Mail* and I have thousands and thousands of emails in my Inbox. This might work for your corporate emails too.
1. Create a new folder on Yahoo! (or your corporate email client) called Inbox2 (or whatever).
2. Move all of the messages from the Inbox to that new folder.
3. Sync (Refresh) the email app on your device.
4. Your device will begin "move" the current emails away and will eventually show zero emails.
You'll be starting fresh. Each time you get a new email and you delete the email from your device, the app will have nothing to download and it won't show false notifications. If you decide to keep an email, it'll stay. When you get a new email that you decide to delete, still, the app won't have any older emails to download -and- it won't show any false notifications. It's a workaround. Hope this helps.
*I'd like to add. I've enabled POP3 on my Yahoo! Account and I'm using the native email app as pop 3. I have all of my emails downloaded as they come in. So when I'm in an elevator or in a poor 3G area, I have all of my emails (in its entirety) downloaded ready to be view without fetching for the rest of the messages.
Click to expand...
Click to collapse
I tried what you suggested but unfortunately it doesn't work.
I think the problem of the false notifications occurs, cause the email client synchronises each folder (inbox, spam, trash etc.) separately. So when we get a new mail which goes to our inbox, we get a notification and then we go to our inbox and we find it there. When we delete an email, we move it from inbox to the trash folder. So the client synchronises the trash forder and sents a notification that we have a new mail. Then we go to our inbox but we see no mail, cause it's in the trash folder. The same occurs with spam. When we receive a spam mail, it is directly sent to the spam folder. So we get the notification of a new mail, but when we go to our inbox we find nothing.
That's the only way i can explain the false email notifications and i can't find a way to solve this annoying problem. If anyone can help would be much appreciated.
Happens to me too. Must be a bug. It only happens with IMAP and not Exchange mail. If you delete emails it will download older ones and do the notification.
Hi Guys,
Does anyone know if there is a way to set the folders where deleted and sent emails are stored in the default email app.
I am using it mainly for a gmail email account but don't like the gmail app (mainly because it can't send to groups).
I also use Thunderbird on a PC and laptop.
I have set up Thunderbird to use the default gmail folders/labels but the phone email app doesn't seem to have a setting to change the folders, at least not one I can find. So I end up with two sent items and two deleted items folders which is a bit of a pain to manage.
Is there a way to set/change these folders in the email app?
Or, if not, is there another email app that will allow me to set it up to integrate with gmail folders/labels properly and allows sending of emails to groups
not sure but try k9mail
Hi,
I've noticed an issue with sending from different email accounts using the 'Email' app (not Gmail).
I have two Exchange accounts set up on my N7, however if I used the combined view and start composing an email I am unable to change which account the email will be sent from. Likewise if I am in the inbox for 'Account 1' then I am not able to choose 'Account 2' as the from account without coming out of the mail, switching inbox and starting a new email.
This is also a problem when using the 'share via email' capability of some apps, as I can't choose which account will do the sending.
Does anyone else have this issue?
This is also the same on my Gnex, so it's not specific to the device. Both are running stock unrooted 4.2.1
kechurchill said:
Does anyone else have this issue?
Click to expand...
Click to collapse
Of course. You also can't edit forwards or quoted text. This makes the stock Email client pretty useless to me.
While it would be nice to have an official Google email client that is worth a damn, in the meantime check out Aquamail.
Is anyone else having this issue?
I have 3 email accounts setup all as IMAP.
All have worked fine until recently.
When I delete an email on my phone, the email is deleted permanently. It doesn't get saved into the "Trash" folder, or even the specific "INBOX.Trash" folder.
I even check the webmail through website, and deleted completely.
Just got the note 3 a few days ago. Came from HTC One m7. I have not been able to disable the default email and use the gmail app. If I go to delete the email account in the default app it says it will delete all my contacts etc. How to get around this? Thanks.
If you're rooted try using titanium backup and freeze the default email app and see what happens. Worst case just unfreeze the app and you'll be back to where you started.
Thanks for the reply. I just removed the email account from the app. It did not seem to mess things up. My contacts did refresh, but all there. Why they don't just let you disable it and use gmail app?
Honestly for me my email never used that app. It went automatically into gmail app. I had to setup my other email through the app though since it was a @Live.com email I wanted to use as well.