[Q] IMAP emails in stock app permanently deleted - One (M7) Q&A, Help & Troubleshooting

Is anyone else having this issue?
I have 3 email accounts setup all as IMAP.
All have worked fine until recently.
When I delete an email on my phone, the email is deleted permanently. It doesn't get saved into the "Trash" folder, or even the specific "INBOX.Trash" folder.
I even check the webmail through website, and deleted completely.

Related

Unable to create new email account on Kaiser.

I open up my messaging, click on create new email account so I could setup my gmail and it jumps into my Outlook email inbox. Now I will tell you I'm running Schaps 4.31, radio doesn't matter. It has worked before.
What I did was I use Mobipush (.com) It allows me to setup my gmail account via PUSH on activesync. Could that be causing the problem. I have threaded SMS installed on my phone. Don't want to start uninstalling and re-installing for no reason. I was thinking maybe a corrupt file in the system. Any ideas?

Lost emails in inbox

HTC TyYN. I have five email accounts, set up to manually download. Normally, I download my emails, deal with them and delete them, which deletes them from the server. Every now and then I leave an email or two in my inbox to deal with at a later date (which also leaves it on the server). The following has happened on three seperate occasions: All emails have vanished from all email accounts. New emails are downloaded as expected and the "lost" emails are still on the server, but cannot be re-downloaded to the TyTN. I cannot find any particular thing that causes this. (1) Any ideas why it happens? (2) The TyTN must still think that the email exists as otherwise it would just re-download the email from the server again. How can I get the TyTN to "forget" that it has already downloaded a particular email? Is this something to do with cemail.vol? Any help or ideas would be appreciated.

Email App Crashes

I am on an unrooted / unmodified Sprint M8.
I have 2 exchange emails and my hotmail account running within the stock email app.
If i have the app set to show "all accounts" and an email comes in, if i try to move it to another folder the app will crash.
If i only have the specific account showing and move the mail to another folder it works fine.
Anyone else seeing this?

Gmail Exchange account

Everything is working well with my exchange work account through gmail except for:
When i delete an email from the inbox, it just comes back as an unread email. All gmail regular works fine, this is just the exchange account. I have tried to clear data and start again, but still have the same issue. anyone else? any ideas?
nixie2121 said:
Everything is working well with my exchange work account through gmail except for:
When i delete an email from the inbox, it just comes back as an unread email. All gmail regular works fine, this is just the exchange account. I have tried to clear data and start again, but still have the same issue. anyone else? any ideas?
Click to expand...
Click to collapse
Gmail has been very buggy and not reliable. I've had issues where I link all my e-mail accounts or try to move emails and it does not work. If you have several email accounts under gmail, and you are trying to do an action while under the "all inboxes", switch to your individual e-mail account where it says "inbox" and then try deleting it. Gmail does not work reliably under the "all inboxes" feature.
The app could use a lot of improvement, imo.

Nexus 6 Best email app?

Hi,
I'm looking for a good email app for my Nexus 6. I basically only use a personal outlook/hotmail account. I want to sync emails manually only, not push nor auto sync after a few minutes. With the gmail app, when I delete an email in my outlook IMAP account, it comes back and i have to delete it again. it annoys me. I've tried removing and re-adding my account as well. So Gmail is a no go unless this problem is fixed. I've tried many apps from the Play store including aquamail, cloudmagic, K9-mail, bluemail, WeMail, Air Mail-email, Solmail, Outlook app and Email Typemail mail. I'm not satisfied with any of these apps because either 1. no manual sync option (only push) 2. interface isn't that nice, 3. takes too much time to load emails. I've tried Nine which is perfect for me, but I'm looking for a free app. Currently, I'm using Boxer but still not totally satisfied as it takes time to refresh my emails. Any suggestions of free third party apps will be appreciated or maybe testes stock email apps of other phones?
Thanks!
You've mentioned that you have to delete the email twice. I'm assuming you're deleting the email in GMail, then having to enter your Outlook account and delete it there, if I'm understanding you correctly. If that is the case, then the problem is with your email setup. IMAP by design leaves messages on the server, since with IMAP only a copy is downloaded to a client, with the original remaining on the server. Since Outlook is your server, you have to access Outlook to permanently delete the message. If that behavior is not what you want, check in the settings for your Outlook account and see if you can send messages using POP3 instead of IMAP.
If you can make the switch to POP, the GMail app should then function as you expect it to, deleting the messages off both server and client.
yasirrfc said:
Hi,
I'm looking for a good email app for my Nexus 6. I basically only use a personal outlook/hotmail account. I want to sync emails manually only, not push nor auto sync after a few minutes. With the gmail app, when I delete an email in my outlook IMAP account, it comes back and i have to delete it again. it annoys me. I've tried removing and re-adding my account as well. So Gmail is a no go unless this problem is fixed. I've tried many apps from the Play store including aquamail, cloudmagic, K9-mail, bluemail, WeMail, Air Mail-email, Solmail, Outlook app and Email Typemail mail. I'm not satisfied with any of these apps because either 1. no manual sync option (only push) 2. interface isn't that nice, 3. takes too much time to load emails. I've tried Nine which is perfect for me, but I'm looking for a free app. Currently, I'm using Boxer but still not totally satisfied as it takes time to refresh my emails. Any suggestions of free third party apps will be appreciated or maybe testes stock email apps of other phones?
Thanks!
Click to expand...
Click to collapse
k9mail is best option.
And I suspect that complaint of "only push" is targeting k9mail (since the rest of your complaints definitely don't apply), so I will say that you CAN set it to be exclusively manual. Its in Account Settings --> Fetching Mail --> Push folders, set it to "none". Also so it NEVER checks unless you tell it to, set Poll folders also to "none".
Edit: This should give you a hint;
https://bugzilla.mozilla.org/show_bug.cgi?id=159420
Seems that MS does NOT implement the "Trash" directory in their IMAP structure. That means that any attempt to delete a message via an IMAP client will perform the deletion locally, then issue a MOVE command to move the message from INBOX to Trash on the server, and since the "Trash" directory doesn't exist, the MOVE fails on the server and the message remains in the INBOX.
Solution: in k9mail account settings --> folders, scroll down to "Trash folder", and select "Deleted Items".
Strephon Alkhalikoi said:
You've mentioned that you have to delete the email twice. I'm assuming you're deleting the email in GMail, then having to enter your Outlook account and delete it there, if I'm understanding you correctly. If that is the case, then the problem is with your email setup. IMAP by design leaves messages on the server, since with IMAP only a copy is downloaded to a client, with the original remaining on the server. Since Outlook is your server, you have to access Outlook to permanently delete the message. If that behavior is not what you want, check in the settings for your Outlook account and see if you can send messages using POP3 instead of IMAP.
If you can make the switch to POP, the GMail app should then function as you expect it to, deleting the messages off both server and client.
Click to expand...
Click to collapse
Actually, I meant deleting it twice from the Gmail app. So for instance, I get an email and delete it in Gmail by swiping. After several seconds, I'll get a notification or receiving that same email. And then I have to delete it again in the Gmail app.
Even so, IMAP could very easily cause this, for the reasons stated. But thanks for the clarification.
Strephon Alkhalikoi said:
Even so, IMAP could very easily cause this, for the reasons stated. But thanks for the clarification.
Click to expand...
Click to collapse
No. IMAP *can't* cause this unless there is either a protocol failure OR a configuration error.
How do you resolve the OP's problem then?
Strephon Alkhalikoi said:
How do you resolve the OP's problem then?
Click to expand...
Click to collapse
I've actually setup my account with exchange activesync on the Gmail app. Entered the manual settings for setting up the Exchange account and now the Gmail app seems okay. Although, it's sending emails only from my outlook alias and not the orignal email ID, but that's not an issue at the moment.

Categories

Resources