Gmail Exchange account - Nexus 6 Q&A, Help & Troubleshooting

Everything is working well with my exchange work account through gmail except for:
When i delete an email from the inbox, it just comes back as an unread email. All gmail regular works fine, this is just the exchange account. I have tried to clear data and start again, but still have the same issue. anyone else? any ideas?

nixie2121 said:
Everything is working well with my exchange work account through gmail except for:
When i delete an email from the inbox, it just comes back as an unread email. All gmail regular works fine, this is just the exchange account. I have tried to clear data and start again, but still have the same issue. anyone else? any ideas?
Click to expand...
Click to collapse
Gmail has been very buggy and not reliable. I've had issues where I link all my e-mail accounts or try to move emails and it does not work. If you have several email accounts under gmail, and you are trying to do an action while under the "all inboxes", switch to your individual e-mail account where it says "inbox" and then try deleting it. Gmail does not work reliably under the "all inboxes" feature.
The app could use a lot of improvement, imo.

Related

Why receive copy of sent email thru POP3

I have my mail set up through pop3 to connect to gmail and all works fine, except that once I send an email I then receive a copy of the email I just sent. Any ideas?
It doesn't really cause any real functional issues other than just being really annoying.
sammy-e said:
I have my mail set up through pop3 to connect to gmail and all works fine, except that once I send an email I then receive a copy of the email I just sent. Any ideas?
It doesn't really cause any real functional issues other than just being really annoying.
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Click to collapse
It sounds to me like you have gmail configured to save sent emails in a sent folder and you have POP configured to download that folder as well.
I think those are settings you probably need to tweak in your Gmail pop settings on the web and not in the messaging client on the device.
interesting, I looked within gmail's settings and did not find anything to do with copies of sent items. is there a way to configure this within wm outlook?
is imap a better interface? does it work with wm outlook?
Thanks
Gmail:
Forwarding and POP/IMAP
1. Status: POP is enabled for all mail that has arrived since 7:49 am
Enable POP for all mail (even mail that's already been downloaded)
Enable POP for mail that arrives from now on
Disable POP
2. When messages are accessed with POP >> keep in inbox
3. Configure your email client (e.g. Outlook, Eudora, Netscape Mail)
Configuration instructions
My understanding is this is a 'side effect' (i.e. nothing you can fix) of how gmail handles E-mails...
Any time you send an e-mail from your device you will receive a copy of it on your phone (when using gmail)..
My understanding is this is limited to gmail only....
That said, I only check my 2 gmail accounts from my phone, and never reply on the phone, so doesn't bother me too much ;-)
Had the same issue. Solved the problem by switching to IMAP protocol. Now everything works flawlessly
And by the way, this relates to Gmail only, other mailboxes work fine
aleksgain said:
Had the same issue. Solved the problem by switching to IMAP protocol. Now everything works flawlessly
And by the way, this relates to Gmail only, other mailboxes work fine
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Click to collapse
that's odd, I switched to imap last night and tried it out with the same results. I'll check my settings again to verify the changes took effect.
otherwise, it looks like I may be stuck for now. not a big deal, though. thanks for the info guys.
Mine does the same thing from the phone. If I send through my outlook account with my gmail I don't get a copy of the message.

Gmail or Email App

I have my main email account going through gmail but it takes ages for the emails to come through.
Would I be better using the normal email app and removing the account from gmail? Does the email app have something like push notifications?
No, your Gmail account should work fine. It's push email meaning it works practically the same way as SMS: someone sends an email, Gmail will send an alert to your phone.
The Email app is crumy at best. From what I know, the Email app isn't push, but rather a constantly refreshing (at your discretion) your email boxes. In theory, it could refresh faster than Gmail, however with all the stuff that integrates with Gmail, it's not worth it.
My guess would be that you have gmail set up to pull email from your main account, which will take longer. A better approach would be to have your main email account forward to your gmail account, which will be pretty close to instant.
mm0
muzicman0 said:
My guess would be that you have gmail set up to pull email from your main account, which will take longer. A better approach would be to have your main email account forward to your gmail account, which will be pretty close to instant.
mm0
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Agreed, I set my yahoo acct to forward to gmail and it completely bypassed yahoo and is instantaneous in gmail. I also get my phone updates within a few seconds of an email being sent.

[Q] Immediate email notification????

I am using cammster.com as one of my security applications at home. it sends me an email when it detects motion. However, I cannnot seem to find a friendly app that will send am email immediately to my Sprint Hero.
What free email program and app can I use that will send me an email when cammster sends it out, and notify me right away.
I have tried a google account (gmail), but it seems to want to check for emails at predefined intervals when using the main email client (that I also use for a work (exchange) email address).
I tried a yahoo (ymail) app and email addy, but it would conflict with my work email and stop the program from receiving the work or the ymail mail.
I quickly tried K9 app, but couldn't figure out how to use it with the yahoo mail to notify me immediately of the new email
Any suggestions?!?!?
The gmail client does push notifications. You should use the gmail client not the mail client for a google account (gmail).
diva64 said:
I am using cammster.com as one of my security applications at home. it sends me an email when it detects motion. However, I cannnot seem to find a friendly app that will send am email immediately to my Sprint Hero.
What free email program and app can I use that will send me an email when cammster sends it out, and notify me right away.
I have tried a google account (gmail), but it seems to want to check for emails at predefined intervals when using the main email client (that I also use for a work (exchange) email address).
I tried a yahoo (ymail) app and email addy, but it would conflict with my work email and stop the program from receiving the work or the ymail mail.
I quickly tried K9 app, but couldn't figure out how to use it with the yahoo mail to notify me immediately of the new email
Any suggestions?!?!?
Click to expand...
Click to collapse
Are you on a Rom? Or are you on the stock sense rom? I am curious because sense is a bit more friendly with accounts and sync.. in the settings menu, there is actually a section called "Accounts & Sync". In there, you can enable background data and auto-sync. It will probably not be instantaneous, but honestly, your battery would die immediately if your phone was constantly checking your email. I suggest WildHeroc as it is currently the bomb digity. Have a good night.

Stock Email App Deleting Messages

When using a POP3 account with the stock email app I checked "Delete From Server? NEVER" and it deletes the message from my server anyway.
Works fine from all my other phones. Anyone else having the same problem?
Mike
Same problem here
I am in the same boat. It appears that it does not do it immediately, but shortly after deleting. I have double checked my settings and all account say to never delete from server. This is troubling. It appears that the email app on the turbo is very different from all previous droid email apps. Messages saved from previous email apps cannot be opened by the trubo email app.
Anyone have insights on this?
Use New GMAIL App
The new GMAIL app can handle your gmail account plus any other POP / IMAP and even exchange I believe. I have my Hotmail, Yahoo, Gmail and Icloud all setup in the new updated app. Much better than the stock moto email app. Deletion works too. Just a thought:highfive:
mahst68 said:
The new GMAIL app can handle your gmail account plus any other POP / IMAP and even exchange I believe. I have my Hotmail, Yahoo, Gmail and Icloud all setup in the new updated app. Much better than the stock moto email app. Deletion works too. Just a thought:highfive:
Click to expand...
Click to collapse
Gmail update showed up for me today. Immediately switched out of the Email app. Not sure it will fix what ails ya but, it's a legit contender to make it happen.
still the same in gmail and moto email
xkape said:
Gmail update showed up for me today. Immediately switched out of the Email app. Not sure it will fix what ails ya but, it's a legit contender to make it happen.
Click to expand...
Click to collapse
I tried the new gmail in both pop3 and imap configuration. When setting it up to never delete from server, it still deltes from server in both gmail and moto email in both pop3 and imap.
Over on turbo moto forum, it seems that moto is now looking into this issue.
Be aware.
Yup, the new Gmail app deletes them too.
Looks like this has been a problem with Google based email since kitkat. Sure glad Google is worried about it... /s
Mike

Nexus 6 Best email app?

Hi,
I'm looking for a good email app for my Nexus 6. I basically only use a personal outlook/hotmail account. I want to sync emails manually only, not push nor auto sync after a few minutes. With the gmail app, when I delete an email in my outlook IMAP account, it comes back and i have to delete it again. it annoys me. I've tried removing and re-adding my account as well. So Gmail is a no go unless this problem is fixed. I've tried many apps from the Play store including aquamail, cloudmagic, K9-mail, bluemail, WeMail, Air Mail-email, Solmail, Outlook app and Email Typemail mail. I'm not satisfied with any of these apps because either 1. no manual sync option (only push) 2. interface isn't that nice, 3. takes too much time to load emails. I've tried Nine which is perfect for me, but I'm looking for a free app. Currently, I'm using Boxer but still not totally satisfied as it takes time to refresh my emails. Any suggestions of free third party apps will be appreciated or maybe testes stock email apps of other phones?
Thanks!
You've mentioned that you have to delete the email twice. I'm assuming you're deleting the email in GMail, then having to enter your Outlook account and delete it there, if I'm understanding you correctly. If that is the case, then the problem is with your email setup. IMAP by design leaves messages on the server, since with IMAP only a copy is downloaded to a client, with the original remaining on the server. Since Outlook is your server, you have to access Outlook to permanently delete the message. If that behavior is not what you want, check in the settings for your Outlook account and see if you can send messages using POP3 instead of IMAP.
If you can make the switch to POP, the GMail app should then function as you expect it to, deleting the messages off both server and client.
yasirrfc said:
Hi,
I'm looking for a good email app for my Nexus 6. I basically only use a personal outlook/hotmail account. I want to sync emails manually only, not push nor auto sync after a few minutes. With the gmail app, when I delete an email in my outlook IMAP account, it comes back and i have to delete it again. it annoys me. I've tried removing and re-adding my account as well. So Gmail is a no go unless this problem is fixed. I've tried many apps from the Play store including aquamail, cloudmagic, K9-mail, bluemail, WeMail, Air Mail-email, Solmail, Outlook app and Email Typemail mail. I'm not satisfied with any of these apps because either 1. no manual sync option (only push) 2. interface isn't that nice, 3. takes too much time to load emails. I've tried Nine which is perfect for me, but I'm looking for a free app. Currently, I'm using Boxer but still not totally satisfied as it takes time to refresh my emails. Any suggestions of free third party apps will be appreciated or maybe testes stock email apps of other phones?
Thanks!
Click to expand...
Click to collapse
k9mail is best option.
And I suspect that complaint of "only push" is targeting k9mail (since the rest of your complaints definitely don't apply), so I will say that you CAN set it to be exclusively manual. Its in Account Settings --> Fetching Mail --> Push folders, set it to "none". Also so it NEVER checks unless you tell it to, set Poll folders also to "none".
Edit: This should give you a hint;
https://bugzilla.mozilla.org/show_bug.cgi?id=159420
Seems that MS does NOT implement the "Trash" directory in their IMAP structure. That means that any attempt to delete a message via an IMAP client will perform the deletion locally, then issue a MOVE command to move the message from INBOX to Trash on the server, and since the "Trash" directory doesn't exist, the MOVE fails on the server and the message remains in the INBOX.
Solution: in k9mail account settings --> folders, scroll down to "Trash folder", and select "Deleted Items".
Strephon Alkhalikoi said:
You've mentioned that you have to delete the email twice. I'm assuming you're deleting the email in GMail, then having to enter your Outlook account and delete it there, if I'm understanding you correctly. If that is the case, then the problem is with your email setup. IMAP by design leaves messages on the server, since with IMAP only a copy is downloaded to a client, with the original remaining on the server. Since Outlook is your server, you have to access Outlook to permanently delete the message. If that behavior is not what you want, check in the settings for your Outlook account and see if you can send messages using POP3 instead of IMAP.
If you can make the switch to POP, the GMail app should then function as you expect it to, deleting the messages off both server and client.
Click to expand...
Click to collapse
Actually, I meant deleting it twice from the Gmail app. So for instance, I get an email and delete it in Gmail by swiping. After several seconds, I'll get a notification or receiving that same email. And then I have to delete it again in the Gmail app.
Even so, IMAP could very easily cause this, for the reasons stated. But thanks for the clarification.
Strephon Alkhalikoi said:
Even so, IMAP could very easily cause this, for the reasons stated. But thanks for the clarification.
Click to expand...
Click to collapse
No. IMAP *can't* cause this unless there is either a protocol failure OR a configuration error.
How do you resolve the OP's problem then?
Strephon Alkhalikoi said:
How do you resolve the OP's problem then?
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I've actually setup my account with exchange activesync on the Gmail app. Entered the manual settings for setting up the Exchange account and now the Gmail app seems okay. Although, it's sending emails only from my outlook alias and not the orignal email ID, but that's not an issue at the moment.

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