[Q] HTC one Logged out - One (M7) Q&A, Help & Troubleshooting

Hello all
Phone: HTC one M7
Recentaly i was in a remote area and my battery was low so i turned off my wifi and mobile data from settings and kept the phone for charging.
after sometime i found out my niece played with the pattern lock and ultimately i was pushed to the google credentials screen after many attempts.
Not i dont have internet and i cant login.
i have very important photos and documents which i cant loose.(really important).
what all options is there for me.
till now what i have tried.
I tried everything on the forum(tricks).
i started working out with adb shell but no luck as debugging mode not on.
I tried inserting different sim and a lot of things but no luck..
Lastly i have to do the factory reset. if there could be any help plz lem me know.
what is the difference between recovery,fastboot,factory reset ??
Please respond :/

<deleted>

Abhijeet_dce said:
Hello all
Phone: HTC one M7
Please respond :/
Click to expand...
Click to collapse
Are you on AT&T? cause I think they can remotely unlock your device, if you give them your details

nkk71 said:
Are you on AT&T? cause I think they can remotely unlock your device, if you give them your details
Click to expand...
Click to collapse
No i am not on At & T.
What is the process they could be using to unlock if they can.
@b99721 Serirously this reply from a senior member??

Abhijeet_dce said:
No i am not on At & T.
What is the process they could be using to unlock if they can.
@b99721 Serirously this reply from a senior member??
Click to expand...
Click to collapse
Deleted my reply. Didn't mean to hurt anyone.

Related

your sim card does not allow connection to this network

My HTC Incredible S signal bar got cross and mobile say out service area.
When I manually try to select network it says 'sim card does not allow connection to this network'
I have installed 3,4 ROMs but same issue, tried different radios but same issue.
Also tried *#*#4636#*#* thing, turned off then on radio many times but no use.
Any help will be highly appreciated!
One thing to note is that I can connect GPRS/ EDGE and browse normally without any issue still it shows no signal, but when try to make a call it says out of service area.
Also when phone restarts it locks on to network showing signals. but as soon as i make call signals are lost.
Awaiting help..
have u put the back part (the part which u seperate the phone to remove the battery) together firmly? that happened to me and as soon as i clicked the case together it worked!
Sent from my HTC Incredible S using xda premium
Back cover is securely fixed, I have also cleaned the contacts of phone to back cover but still the same problem
awaiting help..
umartariq said:
My HTC Incredible S signal bar got cross and mobile say out service area.
When I manually try to select network it says 'sim card does not allow connection to this network'
I have installed 3,4 ROMs but same issue, tried different radios but same issue.
Also tried *#*#4636#*#* thing, turned off then on radio many times but no use.
Any help will be highly appreciated!
One thing to note is that I can connect GPRS/ EDGE and browse normally without any issue still it shows no signal, but when try to make a call it says out of service area.
Also when phone restarts it locks on to network showing signals. but as soon as i make call signals are lost.
Awaiting help..
Click to expand...
Click to collapse
Are you sure you have a SIM unlocked IncS? Sounds like it may be SIM locked.
tpbklake said:
Are you sure you have a SIM unlocked IncS? Sounds like it may be SIM locked.
Click to expand...
Click to collapse
+1 But I've never seen this before or else I'd help you out.
Sent from my Incredible S using xda premium
Sim card might have issues. Have you tried another one or sim in another phone?
Nonverbose said:
Sim card might have issues. Have you tried another one or sim in another phone?
Click to expand...
Click to collapse
I agree with this. I had this problem when i had to swap SIMs due to a plan change. Got a DOA SIM resulting in this guy's same symptoms.
itsbeertimenow said:
+1 But I've never seen this before or else I'd help you out.
Sent from my Incredible S using xda premium
Click to expand...
Click to collapse
Thank you all for the replies, BUT I have tried all 5 carriers available in my country. The behavior is same for all SIMs. I bought unlocked Inc S. There is no doubt that it is locked because this strange behavior occurred suddenly when i was using my phone as usual. No new application / ROM or anything else was installed. It just suddenly started this behavior.
I think I have to send my device to HTC. At first I was trying to resolve the issue with help of you guys because it has no warranty. I have to pay for all the repair costs.
Anyway please keep me updated if any solution is available.
I'll too inform when my phone gets repaired that what was the issue, which might help some one suffering from same problem.
Thanks!
hmm probably u shuld restore to stock b4 sending to HTC! better chance of fixing it?
Follow this guide!
http://forum.xda-developers.com/showthread.php?t=1359555
SOLVED
thank you all for the support
problem was that TELECOM REGULATORY AUTHORITY of our country blocked the set due to some misunderstanding, which was unlocked by them.
umartariq said:
thank you all for the support
problem was that TELECOM REGULATORY AUTHORITY of our country blocked the set due to some misunderstanding, which was unlocked by them.
Click to expand...
Click to collapse
HI
I have exactly the same problem than you
can you explain me how you solve it ?
Regards,
umartariq said:
I think I have to send my device to HTC. At first I was trying to resolve the issue with help of you guys because it has no warranty. I have to pay for all the repair costs.
Anyway please keep me updated if any solution is available.
I'll too inform when my phone gets repaired that what was the issue, which might help some one suffering from same problem.
Thanks!
Click to expand...
Click to collapse
so what was it?
---------- Post added at 05:44 AM ---------- Previous post was at 05:36 AM ----------
umartariq said:
thank you all for the support
problem was that TELECOM REGULATORY AUTHORITY of our country blocked the set due to some misunderstanding, which was unlocked by them.
Click to expand...
Click to collapse
what do you mean? so it was blocked by IMEI?
[Q][HELP] No Service after S-OFF & ROM installation
Hi,
I have a similar problem. My sister just bought a gently used Canadian Incredible S. It was unlocked and working fine on her carrier, Fido, but was running Gingerbread. Since the carrier doesn't offer this model, I decided to root it and install a custom ROM. I tried following THIS guide, but I rapidly ran into problems. I have to say it was my first time. First, the dev unlock failed with a simple "[ERR] Command error!!!" in fastboot. I did a search and finally realised my HBOOT was already at 1.13.0000 and that it was impossible to dev unlock. I also read that S-OFF was equivalent so I skipped the unlock and tried to flash the recovery, but that failed too. Then, I decided to skip Nonverbose's script and the RUU and use Revolutionary to S-OFF and install the recovery software. That worked so I installed Superuser, the ViperVIVO 1.3.0 ROM and did all the wipes. The phone works fine but it doesn't pick any signal. I flashed a new radio, the 11M, redid the APN settings and changed to WCDMA only with the secret code, but nothing works. I finally restored to the Gingerbread backup, but there still is no service. Any help would be greatly appreciated to understand and fix the problem.
Thank you!

Forgot PIN password for HTC ONE HELP PLEASE

Hello everyone,
I really hope you guys can help me with this problem. Lets start with, I have the international version of the HTC ONE 801e, and today I don't know why but I just set up a random PIN password for the lock screen and I cannot remember it at all :crying: I've tried unlocking it like 100 times I AM NOT KIDDING. I've contacted HTC and they told me that I have to reset my phone to Factory Settings but I really don't want to do that. My carrier is AT&T, I thought about contacting them or going to the store but I wanted to ask you guys first. My phone is not ROOTED it is completely stock everything. I really really really hope you can help me. And if my only option is to reset my phone to factory settings, can you tell me how to access my folders before doing that. Because I have some photos and whatsapp chat backups that I really don't want to lose.
Any help would be appreciated, Thank you,
Hmmm... suspicious.
I'm gonna leave this here: http://en.miui.com/thread-5684-1-1.html
If it's not allowed on this forum, I'm sorry.
Mrgrey44 said:
Hello everyone,
I really hope you guys can help me with this problem. Lets start with, I have the international version of the HTC ONE 801e, and today I don't know why but I just set up a random PIN password for the lock screen and I cannot remember it at all :crying: I've tried unlocking it like 100 times I AM NOT KIDDING. I've contacted HTC and they told me that I have to reset my phone to Factory Settings but I really don't want to do that. My carrier is AT&T, I thought about contacting them or going to the store but I wanted to ask you guys first. My phone is not ROOTED it is completely stock everything. I really really really hope you can help me. And if my only option is to reset my phone to factory settings, can you tell me how to access my folders before doing that. Because I have some photos and whatsapp chat backups that I really don't want to lose.
Any help would be appreciated, Thank you,
Click to expand...
Click to collapse
Enter a random PIN a few times and when it asks you if you've forgotten your PIN say yes and unlock it with your Google account credentials. Then you can set a new PIN and there will be no need to reset your phone.
seashady said:
Enter a random PIN a few times and when it asks you if you've forgotten your PIN say yes and unlock it with your Google account credentials. Then you can set a new PIN and there will be no need to reset your phone.
Click to expand...
Click to collapse
Thanks for the opinion but that didn't work. I've read tons of threads and the "Google Reset Method" only works if you forget your Pattern lock code. I had to reset it anyway T.T
Hey MrGrey44 was your problem solved without formatting your device? I am also facing same problem on my tab. Here is link to my thread, pls help me out.
http://forum.xda-developers.com/galaxy-note-10-2014/help/forgot-pin-how-to-reset-remove-t2901336

Anyone tried to GSM unlock it yet?

Both the Sprint HTC One and One MAX could be GSM unlocked by following this method - http://forum.xda-developers.com/showthread.php?t=2608910
Can anyone try it out and see if this works on the new One as well?
nice signature bro
I tried it, but it did not work. Hopefully someones has better luck then I did.
Giltp said:
I tried it, but it did not work. Hopefully someones has better luck then I did.
Click to expand...
Click to collapse
Did you get the vDm Client stopped working message before you tried to unlock the phone. Also which SIM card did you check it with. Just asking because it takes me 2-3 tries to get the phone to unlock on the One MAX. It's usually because the Omadm-SPCS file we change doesn't stick. You can check that by comparing the sizes of the files after reboot. Here is what I have found to work.
Change the file using ES/Root Explorer.
Dial *#*#4636#*#*
Go into 'phone information' and try changing the network mode to WCDMA preferred. You will get the message 'vDm client stopped working', thereby indicating that the file has been changed successfully. Sometimes even after that it used to take me 2-3 complete retries to get the phone to unlock.
If you have the time do give it a couple of tries and thanks for doing this. Will help a lot of people if we can get the confirmation of this working out.
varunrs said:
Did you get the vDm Client stopped working message before you tried to unlock the phone. Also which SIM card did you check it with. Just asking because it takes me 2-3 tries to get the phone to unlock on the One MAX. It's usually because the Omadm-SPCS file we change doesn't stick. You can check that by comparing the sizes of the files after reboot. Here is what I have found to work.
Change the file using ES/Root Explorer.
Dial *#*#4636#*#*
Go into 'phone information' and try changing the network mode to WCDMA preferred. You will get the message 'vDm client stopped working', thereby indicating that the file has been changed successfully. Sometimes even after that it used to take me 2-3 complete retries to get the phone to unlock.
If you have the time do give it a couple of tries and thanks for doing this. Will help a lot of people if we can get the confirmation of this working out.
Click to expand...
Click to collapse
I did get the "vDM client stopped working" and followed all your instructions multiple tries and still get no sim card, I am trying an att simcard.
Any other tips?
Anyone???
Sent from my HTC One using xda app-developers app
sprint m8 unlocking
renehd2 said:
Anyone???
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
follow this method
http://forum.xda-developers.com/showthread.php?t=2682242
work for my HTC M8 Sprint with Indonesian GSM Operator
good luck !!!
pisang_aza said:
follow this method
http://forum.xda-developers.com/showthread.php?t=2682242
work for my HTC M8 Sprint with Indonesian GSM Operator
good luck !!!
Click to expand...
Click to collapse
I tried the same method have not had any luck, anyone else?
Did you do anything different from what I did.
Is the phone supposed to restart by itself? Mine only freezes for a few seconds in the simand does not reboot. I reboot manually but still does not work. Anything else that you did different from the instruction? Your help will be appreciated.
Greetings,
I moved your thread to Q&A all questions should be asked there.
Thank You,
BD619

Locked out of the phone (wrong pattern and Google password)

Is there any way to solve this other than doing a hard reset on the HTC One?
Can't really afford to lose the data.
SORRY. Forgot to click question.
YorubaDey said:
Is there any way to solve this other than doing a hard reset on the HTC One?
Can't really afford to lose the data.
SORRY. Forgot to click question.
Click to expand...
Click to collapse
this sounds like a way to access a stolen phones information, I doubt you'll get much help here
For all we know the phones not yours, in most cases it'll ask you to verify using the Google account on the phone. If you don't no neither than that says a lot.
But,
A nicely worded Google search should give you specific steps.
Sent from my HTC One using XDA Premium 4 mobile app
clsA said:
this sounds like a way to access a stolen phones information, I doubt you'll get much help here
Click to expand...
Click to collapse
Tachi91 said:
For all we know the phones not yours, in most cases it'll ask you to verify using the Google account on the phone. If you don't no neither than that says a lot.
But,
A nicely worded Google search should give you specific steps.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Why on earth would I care for the data if the phone was stolen? Then I'd go right ahead and reset it.
It belongs to a family member, and I gave said person the HTC One when I got my Z1 (you can see from my previous posts from several months back about the HTC One). Long story short: she messed up the pattern too many times (who knows how, I'm actually annoyed) and doesn't know the password to the Google account. So I reset the password for her (I have access to the Google account), but that password won't work because the phone is not connected to wi-fi or mobile data, so the only way is to obtain the previous password, and that's impossible as far as I know, especially since Google does not have any e-mail/phone support.
I read a couple of tips regarding calling the phone and the dropping down the notification bar to turn on the net, but it doesn't work.
So I came here hoping for a solution before we have to wipe the phone with lots of vacation pictures:/
I have googled a lot, and haven't found anything. Thank you though.
YorubaDey said:
Why on earth would I care for the data if the phone was stolen? Then I'd go right ahead and reset it.
It belongs to a family member, and I gave said person the HTC One when I got my Z1 (you can see from my previous posts from several months back about the HTC One). Long story short: she messed up the pattern too many times (who knows how, I'm actually annoyed) and doesn't know the password to the Google account. So I reset the password for her (I have access to the Google account), but that password won't work because the phone is not connected to wi-fi or mobile data, so the only way is to obtain the previous password, and that's impossible as far as I know, especially since Google does not have any e-mail/phone support.
I read a couple of tips regarding calling the phone and the dropping down the notification bar to turn on the net, but it doesn't work.
So I came here hoping for a solution before we have to wipe the phone with lots of vacation pictures:/
I have googled a lot, and haven't found anything. Thank you though.
Click to expand...
Click to collapse
Sorry .. but if it was your phone that was stolen you should be happy we don't give info like that out
YorubaDey said:
Why on earth would I care for the data if the phone was stolen? Then I'd go right ahead and reset it.
It belongs to a family member, and I gave said person the HTC One when I got my Z1 (you can see from my previous posts from several months back about the HTC One). Long story short: she messed up the pattern too many times (who knows how, I'm actually annoyed) and doesn't know the password to the Google account. So I reset the password for her (I have access to the Google account), but that password won't work because the phone is not connected to wi-fi or mobile data, so the only way is to obtain the previous password, and that's impossible as far as I know, especially since Google does not have any e-mail/phone support.
I read a couple of tips regarding calling the phone and the dropping down the notification bar to turn on the net, but it doesn't work.
So I came here hoping for a solution before we have to wipe the phone with lots of vacation pictures:/
I have googled a lot, and haven't found anything. Thank you though.
Click to expand...
Click to collapse
If you have TWRP installed use adb pull /sdcard/Pictures to retrieve your vacation pictures, then factory reset.
If stock recovery your only option is a factory reset.
cschmitt said:
If you have TWRP installed use adb pull /sdcard/Pictures to retrieve your vacation pictures, then factory reset.
If stock recovery your only option is a factory reset.
Click to expand...
Click to collapse
Thank you, bud.
I guess we'll have to reset it. Such a shame.

Help! Locked out of my phone!

Its pretty hopeless but maybe will be able to help me.
I think I tried to unlock my phone with a fingerprint with a finger that wasn't registered. Although I think it was. And the phone just cannpt be unlocked using any of the 3 fingers I was regestered with. It immediately going to the PIN screen, which I don't think I have. It gives me the option to reset with google account, but I cannot do it because I live in China and the VPN is off. Of course I cannot turn it on because I can't go into my phone.
Tried with Android device manager, didn't have my samsung account sync.
Is there any way I could reset it in other way?
If not, If I do factory reset will it erase all the previous settings and just give me to Re-setup my phone?
Thank you all...:crying:
Seven Winds said:
Its pretty hopeless but maybe will be able to help me.
I think I tried to unlock my phone with a fingerprint with a finger that wasn't registered. Although I think it was. And the phone just cannpt be unlocked using any of the 3 fingers I was regestered with. It immediately going to the PIN screen, which I don't think I have. It gives me the option to reset with google account, but I cannot do it because I live in China and the VPN is off. Of course I cannot turn it on because I can't go into my phone.
Tried with Android device manager, didn't have my samsung account sync.
Is there any way I could reset it in other way?
If not, If I do factory reset will it erase all the previous settings and just give me to Re-setup my phone?
Thank you all...:crying:
Click to expand...
Click to collapse
That's what all shoplifters say. Your only option is samsung. Gotta show them proof of purchase.
Sent from my SAMSUNG-SM-N920A
ambervals6 said:
That's what all shoplifters say. Your only option is samsung. Gotta show them proof of purchase.
Sent from my SAMSUNG-SM-N920A
Click to expand...
Click to collapse
I understand what you mean. But If I was a shoplifter I probably would not need to recover my data or photos. Ill just directly do factory reset.
Samsung here In china is useless. Any way I did already factory reset, Now have differen't problems.
Im very pissed at Samsung that has this insane bug that can just make the phone useless, i've used it with no problems for a week or so, all of the sudden, just lock my out , and Fuking China doesn't have google to help me recover..
Seven Winds said:
It immediately going to the PIN screen, which I don't think I have.
Click to expand...
Click to collapse
Why don't you have your password? You have to type it in twice whenever you set finger prints for your lockscreen
Can't you just reset your google account pw on your pc, then unlock your phone with your google account?
After I got out of a long hot bath, i tried to unlock with my thumb print numerous times unsuccessfully, had to unlock by backup pin, which I had forgotten...thought i was outta luck, but luckily I was able to unlock via my google acct.
Honestly though...i tend to agree with Ambervals6...that's what shoplifters say lol
9BlackN*Black6 said:
Why don't you have your password? You have to type it in twice whenever you set finger prints for your lockscreen
Click to expand...
Click to collapse
Actually I don't remember that I had the option to set the PIN. But I always do the same one. Now using MX4 Pro, and it works great, Probably my unit had a huge bug that waited to be exploited..
About google, I've explained, If I was not in China I could have unlocked, but my astrill VPN was not running, and I didn't setup samsung account which apperantly was stupid.
I've already bought the "package disabler" from playstore and disabled all the bloat including this..
Any way, i've got very unlucky, today will bring it to samsung service center.
You can install custom recovery I forgot where it is but you can use adb in the recovery to delete fingerprint and passw files and then any password you type will unlock the phone
george241312 said:
You can install custom recovery I forgot where it is but you can use adb in the recovery to delete fingerprint and passw files and then any password you type will unlock the phone
Click to expand...
Click to collapse
Hm good idea, but the HK version SM-N9200 still doesn't have root. So couldn't do it.
Seven Winds said:
China doesn't have google to help me recover..
Click to expand...
Click to collapse
Many international hotels have internet access which bypasses the Great Firewall. If you were to go there you wouldn't need a VPN....
Unable to access Note 5
Similar issue; unable to access my Note 5 with biometrics, password or Google account (even after resetting Google password). Absolutely ridiculous! I do, on some attempts, see a message that pops up stating, "bootstrap failed" but unsure if that's related to the issue.
I need help to access my phone asap WITHOUT resetting it!!!
Seven Winds said:
Hm good idea, but the HK version SM-N9200 still doesn't have root. So couldn't do it.
Click to expand...
Click to collapse
To install a custom recovery, the phone doesn't need to be rooted.
ambervals6 said:
That's what all shoplifters say. Your only option is samsung. Gotta show them proof of purchase.
Sent from my SAMSUNG-SM-N920A
Click to expand...
Click to collapse
Lol
You can still fix your device with this issue.

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