[Q] HTC one no sim card detected.. HELP - One (M7) Q&A, Help & Troubleshooting

I have an HTC ONE m7 that is about a year old and is rooted and running omni rom. It has been rooted for about 6 months and I had been running cyanogonmod and everything was running fine until last week when I got the dreaded sim card error. a restart of the phone did the trick. 2 days later it happened again and this time a restart did not work and my phone was out of commission for about 4 hours as I tried everything to fix it (including a full wipe of cyanogen and a fresh install with omni rom) with no success. Then one random time I restarted it popped back up and everything was fine. Now over the last few days it keeps giving me the sim error and only goes away after random amounts of time and restarts. If the error does go away and I have service. I get 4g LTE for about 10 minutes before I lose the ability to make any calls/texts or have any data connectivity. I have tried the scotch tape trick with no success as well as changing my APN. I'm sadly starting to think this may be a hardware issue.
Any thoughts??

mmeiss said:
Any thoughts??
Click to expand...
Click to collapse
Test your phone with another sim card
test your sim card in another phone
If the phone is defective, send it for repair
If the sim is defective, buy another one.

alray said:
Test your phone with another sim card
test your sim card in another phone
If the phone is defective, send it for repair
If the sim is defective, buy another one.
Click to expand...
Click to collapse
The sim is working in another phone and a working sim is also not working with my phone.. Any thoughts on where to send it for repair? AT&T said they will not replace it and HTC said the same

Why did they say they wouldn't?
Sent from my HTC One using XDA Premium 4 mobile app

nateboi81 said:
Why did they say they wouldn't?
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
apparently ATT said they wouldn't because the phone is just over a year old and they only replace devices that are under a year. And htc said that isnt a known issue and because I bought the phone over a year ago, they couldn't help me

mmeiss said:
apparently ATT said they wouldn't because the phone is just over a year old and they only replace devices that are under a year. And htc said that isnt a known issue and because I bought the phone over a year ago, they couldn't help me
Click to expand...
Click to collapse
well you can send your phone for repair to htc even if its more than 1 year old but you'll have to pay for the repair.

Ahhh damn. It sucks but you will have to pay. A lot cheaper than getting a new phone
Sent from my Nexus 7 using XDA Premium 4 mobile app

nateboi81 said:
Ahhh damn. It sucks but you will have to pay. A lot cheaper than getting a new phone
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeah its a real bummer. I'm still just confused on why it all of a sudden stopped working. I mean I didn't drop it or get it wet and didn't make any software changes either. Its just odd.

Related

simcard problem

When I woke up today, my simcard was not recognized by the phone like no simcard was installed? I tried my sim in other phones and it works.Does anyone had similar problems?
my phone is an unlocked int phone.
Sent from my GT-N7000 using Tapatalk 2
Yep, same happened to me just after 10 PM (PST). Unlocked International phone, N7000XXLA6
Restarting the phone didn't change anything -- had to turn it off, take out the SIM & put it back together before turning it on.
so you have resolved you problem? I tried that to but it didn't help :-(
I am going to send the phone to service, I think its the only solution for me. Samsung have put bad quality simtray in the note I think?
regarsd
Skickat från min GT-N7000 via Tapatalk 2
equalness said:
so you have resolved you problem? I tried that to but it didn't help :-(
I am going to send the phone to service, I think its the only solution for me. Samsung have put bad quality simtray in the note I think?
Click to expand...
Click to collapse
How long have you had the phone and what have you installed lately? I know obvious questions but need more info.
A member had problems with wi-fi turning off which turned out to be a battery saver configuration issue. So maybe some software you installed or changed lately?
Hi!
I tried a new battery and I had the battery all night and in the morning I had the icon of no som card recognized.
Skickat från min GT-N7000 via Tapatalk 2
Same thing happened to me last week. While I was sleeping my wife got a text message from my phone stating that a new sim had been insterted into the phone and that it was stolen. I have track and protect intalled on my note to warn if someone tries to take out the sim.
This happened in the middle of the night and my note was on my bed stand charging. It looks like it lost connectvity with the SIM and the track and protect app triggered to send a text message.
The sim was detected fine when I woke up. It was just a wtf moment.
Hmmm. Had a similar problem on tmo. Apparently my sim card was old and wasnt capable of the new networks. Tmo gave me a free replacement and it worked fine. How old is your sim card? Mine was like 5 years old
Sent from my GT-N7000 using XDA
TheCanucklehead said:
Yep, same happened to me just after 10 PM (PST). Unlocked International phone, N7000XXLA6
Restarting the phone didn't change anything -- had to turn it off, take out the SIM & put it back together before turning it on.
Click to expand...
Click to collapse
I have xxla4, hmmm. Did u flash it or did note come with it?
Sent from my GT-N7000 using XDA
I have a new sim card and now I remember ,my wife also told me she got an SMS about me number and my sim card , I did not understand and told here it was maybe spam . now I know what it is , the sim card disconnected and connected by it self hmmm...
Im having the same problem on Australian Network, the 'no sim' error continues to show after I have flashed 4 ROMs 3 kernels and 3 Radio Roms
How did you guys sorts this problem?
For me I sent the phone to service and they changed the motherboard.
Skickat från min GT-N7000 via Tapatalk 2
Hmmmm may not help I have custom binary count at 4 and the yellow triangle.... I can't figure out how to get back to stock with both rom and kernel... I used the test kernel but it added more lol, any suggestions?
Sent from my HTC Sensation XL with Beats Audio X315e using xda app-developers app
what is radio rom ?
Type *#06# and check IMEI. If it's like 000... or 0049... or just not match to your number under battery - Your EFS partition is corrupted. If you have a backup it's simple to restore if not check google - there are ways to restore imei. Of course You can give phone back to service.
And remember - always have the EFS backup. Mine was useful once
84DGR said:
Hmmmm may not help I have custom binary count at 4 and the yellow triangle.... I can't figure out how to get back to stock with both rom and kernel... I used the test kernel but it added more lol, any suggestions?
Sent from my HTC Sensation XL with Beats Audio X315e using xda app-developers app
Click to expand...
Click to collapse
Hey. Just grab triangle away, and reset binary counter. Service will not find out. I have done it, and got new motherboard
Sent from my GT-N7000 using xda premium

SIM Unlocking for free?

This may have been asked before but I'll ask again, is there no way of getting this phone SIM unlocked for free as of yet?
When i got my phone first thing I done was get it unlocked to all networks which cost me €20.81, I've had to leave my phone in for repairs after I borked it by formatting system and stupidly not having a nandroid backup, I've been informed that I'll just be getting a new handset but this is likely to be locked to o2 where i purchased the phone and im with Tesco Mobile so unless there is another method that's free that i have yet to come across then I'll have to pay again to get the phone unlocked, and that's not good.
When i had a Galaxy S3 I had an apk.called Galaxy SIM unlock which done the trick nicely, why isn't there something similar for this phone to save people from having to pay?
Sent from my Nexus 7 using xda app-developers app
Given no responses im assuming there's no free method as of yet.
I have seen this on eBay, this guy has pretty good feedback and is cheap, can anyone vouch for this seller?
http://www.ebay.ie/itm/261207248078?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1423.l2649#ht_2275wt_906
jonny68 said:
Given no responses im assuming there's no free method as of yet.
I have seen this on eBay, this guy has pretty good feedback and is cheap, can anyone vouch for this seller?
http://www.ebay.ie/itm/261207248078?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1423.l2649#ht_2275wt_906
Click to expand...
Click to collapse
my advice - man up and make an actual decision.
ryanp1983 said:
my advice - man up and make an actual decision.
Click to expand...
Click to collapse
errrrrrrrrrr ok thanks for your "advice"
I have tried 5 places to get my phone unlocked but none of them have the code, some were saying try back in 2 weeks time and your code might show up on the server, got refunded straight away.
I think they all get them off HTC so the eBay unlock sellers seem to be the cheapest option.
klitchsko said:
I have tried 5 places to get my phone unlocked but none of them have the code, some were saying try back in 2 weeks time and your code might show up on the server, got refunded straight away.
I think they all get them off HTC so the eBay unlock sellers seem to be the cheapest option.
Click to expand...
Click to collapse
I'm gonna try that ebay place tomorrow, judging by the feedback looks as if genuine.
Sent from my Nexus 7 using xda app-developers app
jonny68 said:
I'm gonna try that ebay place tomorrow, judging by the feedback looks as if genuine.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Got mine from here: http://www.ebay.co.uk/itm/Unlock-an...ltDomain_3&hash=item257d441929#ht_1461wt_1163
Fast turnaround, and 100% seller feedback...used to unlock both my HTC One, and One X previously
You might have to wait a while if o2 are giving you a new phone as the unlock codes for they're new batch on HTC ones don't seem to be on the server where they get them from.
Sent from my HTC One using xda premium
spikeydoo2006 said:
Got mine from here: http://www.ebay.co.uk/itm/Unlock-an...ltDomain_3&hash=item257d441929#ht_1461wt_1163
Fast turnaround, and 100% seller feedback...used to unlock both my HTC One, and One X previously
Click to expand...
Click to collapse
is it new batch of phones as even the same seller lists htc one from o2 seperately and says that new batch is not supported
Here is linkhttp://www.ebay.co.uk/itm/Unlock-O2-HTC-One-Sensation-Desire-s-x-sv-v-xl-8s-8x-Unlocking-Code-Pin-/150997653549?pt=LH_DefaultDomain_3&hash=item232829582d
I'm delighted to say I'm in possession of a SIM unlocked One the bootloader is locked but I'd have expected that anyway and I can unlock that anytime but tried my Tesco Mobile and UK Giff Gaff SIMs and both are fine so that's good i don't have to shell out again.
Sent from my Nexus 7 using xda app-developers app
jonny68 said:
I'm delighted to say I'm in possession of a SIM unlocked One the bootloader is locked but I'd have expected that anyway and I can unlock that anytime but tried my Tesco Mobile and UK Giff Gaff SIMs and both are fine so that's good i don't have to shell out again.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Strange question, but are you absolutely sure that it's now unlocked? As giffgaff and Tesco mobile all run on the O2 network anyway, and will both work in O2 locked handsets. To be sure, I'd try inserting a Vodafone, 3 or EE SIM just to be sure.
Sent from my HTC One using xda app-developers app
spikeydoo2006 said:
Strange question, but are you absolutely sure that it's now unlocked? As giffgaff and Tesco mobile all run on the O2 network anyway, and will both work in O2 locked handsets. To be sure, I'd try inserting a Vodafone, 3 or EE SIM just to be sure.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
The only SIM cards ive got are Tesco Mobile and Giff Gaff, well i have an o2 one too but i dont use that.
To be honest even if its not unlocked it's fine for me as they are the only 2 SIM's i use.
jonny68 said:
The only SIM cards ive got are Tesco Mobile and Giff Gaff, well i have an o2 one too but i dont use that.
To be honest even if its not unlocked it's fine for me as they are the only 2 SIM's i use.
Click to expand...
Click to collapse
Lucky you, I have had no luck in nearly 3 websites 4 ebay members, Now I have stopped, everyone of them refunded immediately though!
It appears that I have to wait, there is no other option
dryspuri said:
Lucky you, I have had no luck in nearly 3 websites 4 ebay members, Now I have stopped, everyone of them refunded immediately though!
It appears that I have to wait, there is no other option
Click to expand...
Click to collapse
I wouldn't give up just yet mate, try some local mobile shops you might get lucky.
Good luck.
Sent from my Nexus 7 using xda app-developers app

[Q] No 4G LTE after SIM error

Hey guys,
I work at Sprint and my technicians and myself cannot figure this out. So I thought I would reach out to you guys!
I had 4G flawlessly on my phone for the first few weeks I had it. One day I got a SIM error that read something like this, "No SIM Card: 4G LTE will not work as SIM/UICC is reinserted". I popped out the little SIM card, wiped it off, and the phone read it and the error went away. Since then I have not had a single connection to 4G LTE.
All of our demo phones are on 4G lte as well as my girlfriends phone at home. I am constantly in 3G or 1X. Any advice would be great
Things I have already tried....
1. Updated profile/prl
2. Reprovisioned phone using ##72786#
3. Toggled settings using *#*#4636#*#*
4. Wiped and installed a new ROM
5. Played around with SIM card slot and rebooting phone
I am going to try a new UICC sim if we have one around the store...if that doesn't work im out of ideas!
I have no suggestions, but I have had the same exact problem the past couple of weeks. I got the error, but I didn't even pop the SIM card out. I just put the phone in airplane mode like I usually did when I got the error. When I took it out of airplane mode, my 4g was gone and it has not come back. I have checked all settings and I can't come up with anything. I also RUU'd back to stock just to make sure. Still no sign of 4g.
Let me know if replacing your sim does the trick, because this has been driving me crazy.
By the way, I know it is the phone and not just sprint messing with the towers or something, because my wife's evo 4g lte is on 4g all the time.
Sent from my HTCONE using xda premium
I read somewhere that your SIM ID and your UICC ID have to match, don't know if it's true, but go to settings - about - phone identity to check it out
Sent from my HTCONE using xda premium
pwgerhardt said:
Hey guys,
I work at Sprint and my technicians and myself cannot figure this out. So I thought I would reach out to you guys!
I had 4G flawlessly on my phone for the first few weeks I had it. One day I got a SIM error that read something like this, "No SIM Card: 4G LTE will not work as SIM/UICC is reinserted". I popped out the little SIM card, wiped it off, and the phone read it and the error went away. Since then I have not had a single connection to 4G LTE.
All of our demo phones are on 4G lte as well as my girlfriends phone at home. I am constantly in 3G or 1X. Any advice would be great
Things I have already tried....
1. Updated profile/prl
2. Reprovisioned phone using ##72786#
3. Toggled settings using *#*#4636#*#*
4. Wiped and installed a new ROM
5. Played around with SIM card slot and rebooting phone
I am going to try a new UICC sim if we have one around the store...if that doesn't work im out of ideas!
Click to expand...
Click to collapse
have you check to see if your phone is on cdma/lte, cause it happen to me once that i reset the phone and it was on cdma only
HTC ONE
luisrod03 said:
have you check to see if your phone is on cdma/lte, cause it happen to me once that i reset the phone and it was on cdma only
HTC ONE
Click to expand...
Click to collapse
yes I already tried that as well
I'm assuming the phone's not rooted, but any chance you might be able to flash new radio software?
pwgerhardt said:
yes I already tried that as well
Click to expand...
Click to collapse
I had that issue also but I popped the out the sim and back in then reboot. I have 4g again but under my mobile data I have network set to automatic.
Sent from my HTCONE using xda premium
http://techwalls.com/no-sim-card-error-on-htc-one/
Sent from my HTCONE using xda app-developers app
pelon90005 said:
http://techwalls.com/no-sim-card-error-on-htc-one/
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Yeah I did the tape fix. It got rid of the errors but still no 4g
Sent from my HTCONE using xda premium
pelon90005 said:
http://techwalls.com/no-sim-card-error-on-htc-one/
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Im not getting the "no sim" error anymore. I never got it again after the first time I popped it in and out. Im just getting no 4G after fixing it.
Rirere said:
I'm assuming the phone's not rooted, but any chance you might be able to flash new radio software?
Click to expand...
Click to collapse
The phone is rooted. I don't think there are any other radios out for this device yet though. Thanks for your reply though
I'm a Sprint Tech and do not have an answer currently for you guys as I have been receiving this error as well and only just found this thread. Will try to research tomorrow and see if I can find an answer. I only received this message once as of yesterday and it went away seconds later. Tonight it reappeared and is sticking. Under app info it shows this is the Phone app that is sending out this notification. There is a possibility if you force close the app and then disable notifications for it that this error may go away; however, I'm not sure what other notifications we would consequently loose. Current corporate PRL is 55015 and I am running Viper 1.0.3 with stock kernel. I am wondering if this has to do with refreshing your PRL because I did not notice it until I requested it from Updates two days ago even though the actual PRL version number did not change.
Sent from my HTCONE using xda app-developers app
What about running a RUU
http://goo.im/devs/joeykrim/m7_wls/m7_wls_1.29.651.7_decrypted.zip
ITS NOT .10 but u could just update after. See if it works.
If ur rooted use this
http://www.androidfilehost.com/?fid=22979706399752930
Its .10
Try it
Sent from my HTCONE using xda premium
Already ran RUU. No dice. Took it to a Sprint store and they replaced the SIM card. Still no dice. I'm starting to think it's the radio itself.
Sent from my HTCONE using xda premium
Damn. We seriously dont have radio img's yet? I thought the RUU flashes the radio.
Sent from my HTCONE using xda premium
i have the same problem. i went to sprint today and asked if they knew anything. with out missing a beat he says oh you just need to take your sim card out and wipe it off with alcohol really well. is he lying to me or is he being serious to me?
Rally187 said:
i have the same problem. i went to sprint today and asked if they knew anything. with out missing a beat he says oh you just need to take your sim card out and wipe it off with alcohol really well. is he lying to me or is he being serious to me?
Click to expand...
Click to collapse
I doubt it will work but let us know if it works for you. A brand new SIM didn't work for me so I'm not too hopeful about it.
Sent from my HTCONE using xda premium
tristandespain said:
I doubt it will work but let us know if it works for you. A brand new SIM didn't work for me so I'm not too hopeful about it.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
yea that sh!t didnt work at all. this seems really stupid to me that our phone is having this issue what could be causing this why would the sim card mess it up?
Ok so the consensus is, this seems really stupid too but its the only thing I can figure, the SIM is loose. If you eject your HTC One Micro Sim and place a small piece of scotch tape on the reverse side of the connector, this gives the card just enough volume, when reinserted to consistently maintain contact with the reader as the SIM tray is simply too big and is allowing the phone to believe there is actually no SIM card inserted when the connection is detected as broken. Suppose this also explains the inconsistencies in various user experiences since we all have different handling habits. Any one else want to wager to guess why this problem is so intermittent?
Sent from my HTCONE using xda app-developers app
my friend who works at bb hooked me up with another sim. im taking it to sprint tomorrow and see if they can do anything. my friend said he could swap for a new htc one as well. i would have to pay 30 bones though.

What choices do I have

Sprint has a policy of switching costumers to a different device after 3 exchanges. I'm waiting for my 3rd HTC one, all for the same reason with the SIM card error. I can't imagine that this replacement will be any different. With that being said what choices will I have for a new device
Sent from my HTCONE using xda app-developers app
tommason1968 said:
Sprint has a policy of switching costumers to a different device after 3 exchanges. I'm waiting for my 3rd HTC one, all for the same reason with the SIM card error. I can't imagine that this replacement will be any different. With that being said what choices will I have for a new device
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
S4 pretty much. Maybe a Note II.
Quick question, are you taking the SIM card out at any time, or are you not touching it? Because I only ever had problems with mine after I removed it from my phone and put it back in.
I also have the sim card error but it comes and goes every once and a while. When ever I get it it usually goes away after 15-20 min. Even with all the issues the HTC One has I would never trade it in for any of the phones available atm.
FrostyF7 said:
I also have the sim card error but it comes and goes every once and a while. When ever I get it it usually goes away after 15-20 min. Even with all the issues the HTC One has I would never trade it in for any of the phones available atm.
Click to expand...
Click to collapse
Same. I haven't had the sim error, does it just deny LTE? If thats all it does I'd suffer for a bit (if you don't have a time restraint) and see what the Nexus5 announce says. The word is it has the CDMA bands for Sprint use and I've been itching to get my hands on a true nexus phone.
eXplicit815 said:
S4 pretty much. Maybe a Note II.
Quick question, are you taking the SIM card out at any time, or are you not touching it? Because I only ever had problems with mine after I removed it from my phone and put it back in.
Click to expand...
Click to collapse
I've never touched it. My thought I'd that I shouldn't have to do quick temporary fixes on the phone. That and possibly giving Sprint a reason to deny liability.
Sent from my HTCONE using xda app-developers app
FrostyF7 said:
I also have the sim card error but it comes and goes every once and a while. When ever I get it it usually goes away after 15-20 min. Even with all the issues the HTC One has I would never trade it in for any of the phones available atm.
Click to expand...
Click to collapse
Honestly that's my true feelings. I'm totally happy with the phone aside from the problem with the SIM card
Sent from my HTCONE using xda app-developers app
tommason1968 said:
Sprint has a policy of switching costumers to a different device after 3 exchanges. I'm waiting for my 3rd HTC one, all for the same reason with the SIM card error. I can't imagine that this replacement will be any different. With that being said what choices will I have for a new device
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Really? That's a policy? I went through 7 or 8 Evo Shift's, and they never told me to switch devices (as much as I would have liked to).
tatonka_hero said:
Really? That's a policy? I went through 7 or 8 Evo Shift's, and they never told me to switch devices (as much as I would have liked to).
Click to expand...
Click to collapse
Yes it is. I've had to use it a few times back when I had the Samsung moment, which was replaced with another forgettable device
Sent from my HTCONE using xda app-developers app
tommason1968 said:
Yes it is. I've had to use it a few times back when I had the Samsung moment, which was replaced with another forgettable device
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
I even asked to get a different device the last time I took my Shift in for a warranty exchange, and they wouldn't let me.
When you had the issue do you just call sprint warranty? or do you have to go into the store and state your issue?
Sent from my HTCONE using XDA Premium 4 mobile app
tatonka_hero said:
Really? That's a policy? I went through 7 or 8 Evo Shift's, and they never told me to switch devices (as much as I would have liked to).
Click to expand...
Click to collapse
It's a policy to OFFER a different device after the three, but not that you HAVE to change to a new device.
eXplicit815 said:
It's a policy to OFFER a different device after the three, but not that you HAVE to change to a new device.
Click to expand...
Click to collapse
They wouldn't even let me switch when I asked.
I dunno, maybe it's the advantage premium plan I'm on that changes things. It's nice because it's less than most of the plans, but I've got to go to a repair center for anything, I can't just switch things over the phone.
JC_Miller said:
When you had the issue do you just call sprint warranty? or do you have to go into the store and state your issue?
Sent from my HTCONE using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have done it through the Sprint store that I go to.
Sent from my HTCONE using xda app-developers app
People who haven't been able to fix the SIM error.
Have you tried updating your Service profiles?
Just contact Sprint via chat, and ask them to re activate your device. They should ask you for your IMEI number.
Make sure they ask you for it. I had this happen to me after I got my phone's board replaced. The chat guy kept telling me to get a new SIM card, and I kept telling him it was pretty much the same phone, and exactly the same card. So yeah.
tatonka_hero said:
They wouldn't even let me switch when I asked.
I dunno, maybe it's the advantage premium plan I'm on that changes things. It's nice because it's less than most of the plans, but I've got to go to a repair center for anything, I can't just switch things over the phone.
Click to expand...
Click to collapse
From what I remember when I worked there it had to be a manufacturer defect every time and the 3 swaps have to occur within a 6 month time frame. Not sure if yours fell into that. If they did then your store might be more screwy than others. Or you just weren't upset enough
Sent from my One using xda app-developers app
tommason1968 said:
Yes it is. I've had to use it a few times back when I had the Samsung moment, which was replaced with another forgettable device
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
It is not policy to switch after ther 3rd time it is at the discretion of the store. I doubt you would get a S4 they will probably offer a S3 I'm pretty sure a S3. I work at Sprint in Tampa Fl. If you like I could check tomorrow what they are offering for a trade. We use a system called Eticket and it will till me what they have to trade
Sent from my HTCONE using xda app-developers app
budde2 said:
It is not policy to switch after ther 3rd time it is at the discretion of the store. I doubt you would get a S4 they will probably offer a S3 I'm pretty sure a S3. I work at Sprint in Tampa Fl. If you like I could check tomorrow what they are offering for a trade. We use a system called Eticket and it will till me what they have to trade
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
I'd be pis:angel:sed if they offered me an S3 to replace my one. It should be an equivalent phone of equal value, not last years phone that's free on contract.
budde2 said:
It is not policy to switch after ther 3rd time it is at the discretion of the store. I doubt you would get a S4 they will probably offer a S3 I'm pretty sure a S3. I work at Sprint in Tampa Fl. If you like I could check tomorrow what they are offering for a trade. We use a system called Eticket and it will till me what they have to trade
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
That would be great. Thank you
Sent from my HTCONE using xda app-developers app
budde2 said:
It is not policy to switch after ther 3rd time it is at the discretion of the store. I doubt you would get a S4 they will probably offer a S3 I'm pretty sure a S3. I work at Sprint in Tampa Fl. If you like I could check tomorrow what they are offering for a trade. We use a system called Eticket and it will till me what they have to trade
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Seriously? An S3? That doesn't make any sense to me. It should definitely be an S4. When we had the EVO and Epic come out a lot of EVOs had issues and several people were able to do the swap and we got them into Epics. A phone a year older with much lower specs shouldn't qualify as a comparable device.
Sent from my One using xda app-developers app
Scotch tape fixed it for my wife's phone also make sure SIM surface is super clean. My wife's phone had a big greasy finger print on contact side and recurring issues but after scotch taping on plastic side to keep it tight it's fixed. But I never had this issue on mine, I did however blow a speaker and swapped it a month ago.
I wouldn't take another phone over this still.
Sent from my HTCONE using Tapatalk 2

[Q] Slow internet on note 4

I received my note 4 in the mail today via ups and I have tried almost everything to get the internet to work as fast as it should. I have called tmobile and told them the issue and 3 out of the 5 people that I talked to asked me how did I get the note 4 and it isn't supposed to be released until the 17th. I have downloaded the speedtest.net application and I got ping 26 ms download 0.74 upload 0.05. I need some help on what my next move should be. I have not rooted the device.
Got my Note 4 today as well and I'm experiencing slow download speeds also.
atlprettygirl2145 said:
I received my note 4 in the mail today via ups and I have tried almost everything to get the internet to work as fast as it should. I have called tmobile and told them the issue and 3 out of the 5 people that I talked to asked me how did I get the note 4 and it isn't supposed to be released until the 17th. I have downloaded the speedtest.net application and I got ping 26 ms download 0.74 upload 0.05. I need some help on what my next move should be. I have not rooted the device.
Click to expand...
Click to collapse
Did you try changing the server on speedtest? Does the internet work fine though? If nothing works, i'd say reset the phone.
MMakoto said:
Did you try changing the server on speedtest? Does the internet work fine though? If nothing works, i'd say reset the phone.
Click to expand...
Click to collapse
Yes I have changed the server and actually got lower speeds, the internet is not working properly at all. I did a reset on the phone as well.
My internet speed is better than my Note 3. I have 90% LTE connection here...ie...everything but 1 bar.
Has anyone tried WiFi. What Sim card are you guys using.
NOTE 4
have you guys/girls activated the new sim card, or are you using a used one from a previous phone?
Amd4life said:
have you guys/girls activated the new sim card, or are you using a used one from a previous phone?
Click to expand...
Click to collapse
I was using the same sim card from my note 3 then I got the new sim card that came with the phone activated and I am still having the same issues.
BACARDILIMON said:
Has anyone tried WiFi. What Sim card are you guys using.
NOTE 4
Click to expand...
Click to collapse
I have tried wifi as of right now that is the only way that I can download things, after I downloaded the speedtest.net, I turned wifi off to get the 4g lte reading and pretty much got those marks above. I was using the sim card that was in my note 3 and then was told by a tmobile rep that may be the problem after changing out the sim card basically got the same readings.
atlprettygirl2145 said:
I have tried wifi as of right now that is the only way that I can download things, after I downloaded the speedtest.net, I turned wifi off to get the 4g lte reading and pretty much got those marks above. I was using the sim card that was in my note 3 and then was told by a tmobile rep that may be the problem after changing out the sim card basically got the same readings.
Click to expand...
Click to collapse
Do you have a screen shot
NOTE 4
I'm using the Sim card I used in my Nexus 5 (previous device), I'm sitting in my bathroom and getting 15mb/s speed on 4G LTE, getting about 30-45mb/s in my living room.
It could very well be a faulty antannae in the device, especially with how the packaging was when I received the device. Nothing against T Mobile, but a packing ENVELOPE? Really? Seems kinda faulty for a $900 device.
It works on 4G but not real good and 4G lte looks like this now
Sent from my SM-N910T using XDA Free mobile app
Delete
devynbf said:
I'm using the Sim card I used in my Nexus 5 (previous device), I'm sitting in my bathroom and getting 15mb/s speed on 4G LTE, getting about 30-45mb/s in my living room.
It could very well be a faulty antannae in the device, especially with how the packaging was when I received the device. Nothing against T Mobile, but a packing ENVELOPE? Really? Seems kinda faulty for a $900 device.
Click to expand...
Click to collapse
Yeah I thought that may be the issue and they told me that they doubt it's an antenna issue because it's a brand new phone
Sent from my SM-N910T using XDA Free mobile app
Sent from my SM-N910T using XDA Free mobile app
BACARDILIMON said:
Do you have a screen shot
NOTE 4
Click to expand...
Click to collapse
It works on 4G but not real good and 4G lte looks like this now
Sent from my SM-N910T using XDA Free mobile app
Sent from my SM-N910T using XDA Free mobile app
atlprettygirl2145 said:
It works on 4G but not real good and 4G lte looks like this now
Sent from my SM-N910T using XDA Free mobile app
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
Change server to t mobile then try
NOTE 4
atlprettygirl2145 said:
Yeah I thought that may be the issue and they told me that they doubt it's an antenna issue because it's a brand new phone
Sent from my SM-N910T using XDA Free mobile app
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
I find it funny that they would say that, even more so being a new phone would it have a manufacturer defect.
NOTE 4
BACARDILIMON said:
Change server to t mobile then try
NOTE 4
Click to expand...
Click to collapse
My Internet isn't working on 4G lte that is my issue it works on regular 4G just not 4glte
Sent from my SM-N910T using XDA Free mobile app
devynbf said:
I find it funny that they would say that, even more so being a new phone would it have a manufacturer defect.
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Click to collapse
They gave me the run around basically I end up having to pay another deposit to get another phone and then return the defected 1 to get a refund
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