Do I have a hardware problem? - Nook HD, HD+ Q&A, Help & Troubleshooting

My Nook HD was running 10.1.3 stable just fine until a week ago when it started freezing and rebooting. (Coincidentally or not, the problem started after it spent several hours in a very hot car in 100+ outside temps). I restored the stock ROM and then did a clean install of 10.2.1 stable. It very quickly started doing the same thing. Based on the suggestion of someone who had a similar problem, I just installed the M6 snapshot and within 10 minutes I got my first freeze/reboot. I did forget to do the factory reset/wipe data step on this last install but I have removed all the apps that were installed in the month or so prior to the start of the freeze/reboot issue. I suppose I can do a clean install but given the same problem with 3 different CM versions, I find it hard to believe it's a software issue.
Is the Nook HD one of the devices affected by the EMMC bug? Is it possible to run any of the stable CM versions off the SD card? Any other suggestions?

I still think it is one of your apps that Google automatically updates. It is not necessarily one you installed recently, just one that updated recently. Try installing a CM with a clean install and do not flash gapps. Try running that for a while. If it still acts up without gapps and it downloading apps, it is a hardware issue.
And there are SD installs by bokbokan for the HD that seems stable, but are not labeled as such.
And I have not heard of an HD with the emmc chip bug.
Sent from my BN NookHD+ using XDA Premium HD app

leapinlar said:
I still think it is one of your apps that Google automatically updates. It is not necessarily one you installed recently, just one that updated recently. Try installing a CM with a clean install and do not flash gapps. Try running that for a while.
And there are SD installs by bokbokan for the HD that seems stable, but are not labeled as such.
And I have not heard of an HD with the emmc chip bug.
Click to expand...
Click to collapse
I'll try that. I've got nothing to lose at this point!
But suppose that fixes the issue, how do I identify which Google app was the culprit? Can I install them one at a time from the Play Store or do I have to flash the gapps package and then I'm back where I started? Other than Gmail, I could probably live without any of the others.

lmacmil said:
I'll try that. I've got nothing to lose at this point!
But suppose that fixes the issue, how do I identify which Google app was the culprit? Can I install them one at a time from the Play Store or do I have to flash the gapps package and then I'm back where I started? Other than Gmail, I could probably live without any of the others.
Click to expand...
Click to collapse
When you set up gapps tell it not to automatically keep your apps up to date. It is one of the check boxes on the set up screen. Then install the third party apps one at a time (starting with Gmail) and see what happens. And I did not say it was a Google app causing the issue, just some third party app that Play Store automatically installs because you told it to. Play Store is part of gapps so if you do not install gapps, Play Store cannot install anything since it is not there.
Sent from my BN NookHD+ using XDA Premium HD app

leapinlar said:
When you set up gapps tell it not to automatically keep your apps up to date. It is one of the check boxes on the set up screen. Then install the third party apps one at a time (starting with Gmail) and see what happens. And I did not say it was a Google app causing the issue, just some third party app that Play Store automatically installs because you told it to. Play Store is part of gapps so if you do not install gapps, Play Store cannot install anything since it is not there.
Click to expand...
Click to collapse
Ok, I did a factory reset and installed CWM and the M6 Snapshot. I did not flash gapps but I see Gmail, Google, Google Settings, Play Store and Hangouts. Where did those come from? I have not set up my Google account. It will not recognize my SD card and when I go to settings and select "mount SD card" it freezes for a minute or two. I've tried this 3 times and twice it came back and said "settings has stopped". Maybe this is a CM11 bug.
So now what? Install apps one at a time (after I setup my Google account) and see what happens? I can't really do much without apps. At the very least, I need the Kindle app and Overdrive (which lets me download books from my library.) I also use the XDA app a lot.

lmacmil said:
Ok, I did a factory reset and installed CWM and the M6 Snapshot. I did not flash gapps but I see Gmail, Google, Google Settings, Play Store and Hangouts. Where did those come from? I have not set up my Google account. It will not recognize my SD card and when I go to settings and select "mount SD card" it freezes for a minute or two. I've tried this 3 times and twice it came back and said "settings has stopped". Maybe this is a CM11 bug.
So now what? Install apps one at a time (after I setup my Google account) and see what happens? I can't really do much without apps. At the very least, I need the Kindle app and Overdrive (which lets me download books from my library.) I also use the XDA app a lot.
Click to expand...
Click to collapse
go back to CM10.1.3. It is a known quantity. There will be no gapps there. You just want to prove you don't have a hardware problem. Once that is proved, try to isolate the app issue.
Sent from my BN NookHD+ using XDA Premium HD app

leapinlar said:
go back to CM10.1.3. It is a known quantity. There will be no gapps there. You just want to prove you don't have a hardware problem. Once that is proved, try to isolate the app issue.
Click to expand...
Click to collapse
OK, I'm back to 10.1.3 with no gapps. Not much I can do except browse the web. I might have found something. As soon as I inserted my SD card that has photos on it, it started acting funny. It was sluggish and the screen was slow to rotate (it actually rotated about 45 deg and hung there for several seconds.) It did not automatically mount the SD card and when I selected "Mount SD card" after a few seconds it came back and said "Setting has stopped. Do you want to close it?" I removed the SD card and it seems OK again. I put the SD card in my card reader and it has apparently become corrupted. I inserted a new SD card with just a few pictures on it and it mounts itself and everything seems fine.
It appears that a bad SD card was causing my problems. Does that seem plausible? Should I flash the gapps or can I setup my Google account and download them from the Play Store?

lmacmil said:
OK, I'm back to 10.1.3 with no gapps. Not much I can do except browse the web. I might have found something. As soon as I inserted my SD card that has photos on it, it started acting funny. It was sluggish and the screen was slow to rotate (it actually rotated about 45 deg and hung there for several seconds.) It did not automatically mount the SD card and when I selected "Mount SD card" after a few seconds it came back and said "Setting has stopped. Do you want to close it?" I removed the SD card and it seems OK again. I put the SD card in my card reader and it has apparently become corrupted. I inserted a new SD card with just a few pictures on it and it mounts itself and everything seems fine.
It appears that a bad SD card was causing my problems. Does that seem plausible? Should I flash the gapps or can I setup my Google account and download them from the Play Store?
Click to expand...
Click to collapse
Yes that could be your problem.
If you want gapps you must flash the correct zip. There is no other way to get them. And be sure when setting up to uncheck having Google keep you up to date. That way you can reinstall your apps one at a time.
Sent from my BN NookHD+ using XDA Premium HD app

leapinlar said:
Yes that could be your problem.
If you want gapps you must flash the correct zip. There is no other way to get them. And be sure when setting up to uncheck having Google keep you up to date. That way you can reinstall your apps one at a time.
Click to expand...
Click to collapse
It's been 2 days since I reflashed 10.2.1 stable and everything is working fine. So I guess I did have a hardware problem (bad SD card), just not the hardware I thought it was.

Related

Why in the world does my phone do this?

Im certainly not new by any means to changing roms, or the whole flashing process, but lately my phone has been doing something... odd.
When switching from one rom to another (in this case zen's MT3G slide rom to freshes newest) i did the normal backup nandroid, wipe data/cache/dalvik, then flash the new rom. Everything goes smooth, the rom works, but my app drawer is populated with all the apps from the previous roms. And the funky part is, some of them work?? A lot of them do not, and will just FC when trying to be opened.
I dont use app2sd or even have the ext setup for that, however i do keep a folder on my SD card called apks where i store certain apps.
Any ideas??
part of the changes google has put in place recently, probably. They are linking your market-installed apps to your google account so when you go through setup on a rom it reinstalls your previously installed apps.
wadeheisen said:
part of the changes google has put in place recently, probably. They are linking your market-installed apps to your google account so when you go through setup on a rom it reinstalls your previously installed apps.
Click to expand...
Click to collapse
See, i thought this as well, but these are apps that were not installed through the market (i mean, some are, but definitely not all). And also, like i said, a lot of them do not even work. Its like theres some residual app list thats not getting cleared when going from Rom to rom. This happened a few months ago too, but i havnt changed rom in so long i didnt think about it till i tried to the new fresh one.
Then yes, that is weird and I have no idea.
this happens to me. its your ext. when switching to a rom that has a2sd enabled it automatically installs the apps that were on ext. and yeah sometimes a few of them FC but just reinstall them and they will be fine
See if it happens after wiping ext then flashing.
Sent from my Hero CDMA using XDA App
Wipe ext then see if they are there.
Sent from my Hero CDMA using XDA App
danaff37 said:
Wipe ext then see if they are there.
Sent from my Hero CDMA using XDA App
Click to expand...
Click to collapse
did you not read this?
I dont use app2sd or even have the ext setup for that, however i do keep a folder on my SD card called apks where i store certain apps.
Click to expand...
Click to collapse
i did read that, however, he may ended up with an ext partition following instructions from somewhere else. It's the most logical explanation for his description.

Maps & Facebook apps...

In an effort to move all my bulkiest apps to the SD card, I tried moving the maps and facebook apps. However, as I had flashed gapps on CM 6.1.0 RC, facebook/maps could not be moved - "System updates cannot be moved...".
So, I deleted the apps from /system/app, rebooted... but the apps were still available. Then, I thought they might be in /data/apps... and there they were. So, I deleted the packages from there, as well. A wipe cache/dalvik cache and reboot removed the apps from the phone, installed them from the market and voila - I could move them to the SD card.
I rebooted the phone and was trying to use the navigation, when it asked me to install the text to speech thing, installed it and maps/navigation worked fine. Facebook worked fine, too.
After a while, I was doing something and thought I should reboot the phone. When the phone came back up, maps & facebook apps were missing from the phone. I could see some default icons for those apps on my home screen, but when I tried accessing those apps it just said - App not available or something...
It's not a big deal, I reinstalled the apps and everything's up and running. I tried rebooting the phone a few times and apps are still there.
Has this happened to anyone?
andythegreenguy said:
In an effort to move all my bulkiest apps to the SD card, I tried moving the maps and facebook apps. However, as I had flashed gapps on CM 6.1.0 RC, facebook/maps could not be moved - "System updates cannot be moved...".
So, I deleted the apps from /system/app, rebooted... but the apps were still available. Then, I thought they might be in /data/apps... and there they were. So, I deleted the packages from there, as well. A wipe cache/dalvik cache and reboot removed the apps from the phone, installed them from the market and voila - I could move them to the SD card.
I rebooted the phone and was trying to use the navigation, when it asked me to install the text to speech thing, installed it and maps/navigation worked fine. Facebook worked fine, too.
After a while, I was doing something and thought I should reboot the phone. When the phone came back up, maps & facebook apps were missing from the phone. I could see some default icons for those apps on my home screen, but when I tried accessing those apps it just said - App not available or something...
It's not a big deal, I reinstalled the apps and everything's up and running. I tried rebooting the phone a few times and apps are still there.
Has this happened to anyone?
Click to expand...
Click to collapse
System apps can't be moved to the sd card
theimpaler747 said:
System apps can't be moved to the sd card
Click to expand...
Click to collapse
I have moved them now and am using them fine... . This just happened once...
What makes an app a system app? Neither maps nor facebook, if uninstalled, would break the system... Here's what I think, all apps contained within the gapps package are considered to be system apps, by the system. That's why when you try moving them to SD card via Manage applications, it does not allow the action. However, once after flashing gapps, I removed the apps that I wanted to move to the SD card - Facebook, Terminal, Maps, Google Voice and such. I installed all of those from the market and proceeded to move them to SD card. All apps, except Maps & Facebook, worked and are working fine. Now that I think about it, I can just not flash the gapps and install everything from the market - now that gmail and youtube are available on the market.
What do you think?
andythegreenguy said:
I have moved them now and am using them fine... . This just happened once...
Click to expand...
Click to collapse
Really? Did you have to make them regular apps in data first?
theimpaler747 said:
Really? Did you have to make them regular apps in data first?
Click to expand...
Click to collapse
No - I just deleted those apps from /system/app and /data/app directories, rebooted and proceeded to install from the market. Once installed, moved them to SD Card from Manage applications.
BTW, I have got a 8GB Class 6 card... which enhances the performance of the SD card apps.
andythegreenguy said:
No - I just deleted those apps from /system/app and /data/app directories, rebooted and proceeded to install from the market. Once installed, moved them to SD Card from Manage applications.
BTW, I have got a 8GB Class 6 card... which enhances the performance of the SD card apps.
Click to expand...
Click to collapse
So actually the answer is yes
theimpaler747 said:
So actually the answer is yes
Click to expand...
Click to collapse
Oh Yeah... "Long story..." .
andythegreenguy said:
Oh Yeah... "Long story..." .
Click to expand...
Click to collapse
Lol, ok ok

Storage & App2SD issues..

Note: This is a long one, theres a tl;dr at the bottom of the page.
So, yesterday I bought the XDA Premium app from the market. I installed it, used it for a few hours, rebooted my phone, tried to open it back up, "Failed to load activity" error or something along those lines.
So then I looked it up on the market, it wasn't recognizing that it was installed, so I reinstalled it again. Used for a few hours. Rebooted my phone, same issue. This has happened a few times.
So I figured maybe some data was corrupt. So I installed it from the market, uninstalled it, tried to reinstall it again and it said not enough storage space on my phone. I looked and I have 2.77GB free space on internal storage.
So I figured I'd move some apps to the SD card anyways. Started moving all apps from my phone to SD using the App2SD app (Which I think just redirects to the application's page in settings). Everything seemed to work fine.
Rebooted my phone, and some icons on my screens in LauncherPro didn't load. Tried opening several of them.. all of them "failed to load activity". I'm talking about at least a dozen different programs here that had somehow gotten corrupted? Rebooted again, they didn't come back. Reinstalled a few of them and rebooted and one still wouldn't open.
So I'm restoring from a CWM backup I did just before I went to bed last night. Any opinions on what might have gone wrong or what I could do differently? Is 2.77gb reserved space for texts/cache/etc or was the "not enough storage" error incorrect?
tl;dr: xda premium was corrupting/wouldn't install because I *only* had 2.77gb free internal storage? Tried moving things with app2sd and many, but not all, corrupted after a reboot. Rebooted a second time, didn't solve any issues.
Don't use apps2sd with this phone. Go to settings, applications, media area, click on everything with a check mark, move to phone. This will solve your problem.
Sent from my DROID BIONIC using xda premium
mistawolfe said:
Don't use apps2sd with this phone. Go to settings, applications, media area, click on everything with a check mark, move to phone. This will solve your problem.
Sent from my DROID BIONIC using xda premium
Click to expand...
Click to collapse
So, as I mentioned above, I performed a recovery using an image I had created in CWM late last night.
Just for kicks I tried moving a single app to SD to see what happens.. Google+ went from 28mb on internal memory, to 8mb on SD. Restarted, it was corrupted and not even showing up in application list.
So whats the deal with our phones? They can't move anything to SD card without corrupting? Hopefully this is patched as I appear to be hitting the artificial 2.77gb cap on apps?
So.. my experiment with JUST moving Google+ to SD failed more miserably than I originally thought. Not only did G+ corrupt as I mentioned above, but my phone also started freezing again and VNC Viewer also corrupted itself.
So I had to perform a second recovery on my phone this morning. Ugh. Having way too many issues with this phone considering I only bought it maybe 2 weeks ago.
One more update.. hope someone can help me with this.
So I performed a recovery with CWM. Since then I have not done ANY App2SD attempts or anything. This is a recovery from before I ever did any of that.
Now, whenever I uninstall any app, when I reboot my phone several apps will corrupt. These are apps that I had used App2SD on before I had done the recovery. Its like, when I uninstall an app it finds some data from prior to the recovery and that corrupts the app...
Any way to fix this? I looked at my SD card and the only data on there is Titanium Backup data, CWM backup data, and a few zip files that I had put on there. I told ES File Manager to show hidden files and there is nothing on my SD that I see that could be making Android corrupt these files...
Any help would be greatly appreciated.. I'm starting to thing I'm going to have to do a fastboot recovery to completely stock and start over again..
If you restored a recovery, wasn't that recovery with apps2sd as well? Does that make sense?
Sent from my DROID BIONIC using xda premium
mistawolfe said:
If you restored a recovery, wasn't that recovery with apps2sd as well? Does that make sense?
Sent from my DROID BIONIC using xda premium
Click to expand...
Click to collapse
Here, I'll lay it out a bit more clearly:
1) Midnight last night I performed a backup with CWM. Everything was working fine, I hadn't done any changes or App2SD things yet.
2) Woke up at 10AM today and this was when all of the issues covered in this thread started. After 10AM today was when I first attempted to use App2SD Pro to move apps around.
3) I recovered using the recovery from part 1 of this message
4) I'm still having issues with programs corrupting even though I'm using an image from Midnight yesterday.
How can I completely wipe my phone then restore with Fastboot? Wipe SD, internal, everything.
Sent from my DROID BIONIC using xda premium
So it appears I fixed my problem.. even though I have run two complete restores using a backup from prior to my issues, some apps were still set to go on my SD card. So I guess a CWM backup doesn't store all file system data.
Sent from my DROID BIONIC using xda premium
Also some apps try to load on SD card watch out amazon apps. I've put 300plus sized various apps on my phone and didn't crack 2gb. And really 200apps or more your not going to have time for them.
Sent from my DROID BIONIC using xda premium
Yea, the XDA Developers app tries to load on the SD card by default. That was the entire root problem that caused all the above posts...
Hopefully Motorola fixes this SD card issue in the next patch.

[Q] Nook HD + Root, Gapps not loading

Hi,
I did the root on my HD+ 2.06, which worked great. Afterwards, I installed the Gapps and Extras zip, which worked, as I got Play Store. This is the thread I followed:
http://forum.xda-developers.com/showthread.php?t=2062613
The problem I have is that other Gapps didn't install. I don't have Maps and Youtube doesn't work. Youtube asks for Google Play Services. I can't install them as the Play Store keeps saying it's incompatible.
I'm probably doing something really stupid, any help would be appreciated.
Thanks.
kozak79 said:
Hi,
I did the root on my HD+ 2.06, which worked great. Afterwards, I installed the Gapps and Extras zip, which worked, as I got Play Store. This is the thread I followed:
http://forum.xda-developers.com/showthread.php?t=2062613
The problem I have is that other Gapps didn't install. I don't have Maps and Youtube doesn't work. Youtube asks for Google Play Services. I can't install them as the Play Store keeps saying it's incompatible.
I'm probably doing something really stupid, any help would be appreciated.
Thanks.
Click to expand...
Click to collapse
I have the same problem with my HD. I updated to the 0404 build from the 0331 build and I have lost access to my root screen from the home button and can't find the root apps anywhere. Even tried updating the gapps but to no avail.
Update: On advice from a friend, I went back to 0331 and everything appeared fine. He tells me the problem is between Trebuchet and the 0404 build.
OK, I installed Chrome.apk and GoogleMaps.apk manually, but the problem I am still having is I can't see the SD Card when it's in. I can't set SD Card as destination. Any word on how to do that?
kozak79 said:
Hi,
I did the root on my HD+ 2.06, which worked great. Afterwards, I installed the Gapps and Extras zip, which worked, as I got Play Store. This is the thread I followed:
http://forum.xda-developers.com/showthread.php?t=2062613
The problem I have is that other Gapps didn't install. I don't have Maps and Youtube doesn't work. Youtube asks for Google Play Services. I can't install them as the Play Store keeps saying it's incompatible.
I'm probably doing something really stupid, any help would be appreciated.
Thanks.
Click to expand...
Click to collapse
You need to install the location services zip. That sets up gps permissions so that Maps becomes compatible. You may need to clear the data on the Play Store app first. Once you install Maps, then YouTube should work.
Sent from my Nook HD+ running CM10 on Hybrid SD
---------- Post added at 09:14 AM ---------- Previous post was at 09:08 AM ----------
kozak79 said:
OK, I installed Chrome.apk and GoogleMaps.apk manually, but the problem I am still having is I can't see the SD Card when it's in. I can't set SD Card as destination. Any word on how to do that?
Click to expand...
Click to collapse
What do you mean sdcard as destination? You mean you cannot see the external SD? If you read my HD/HD+ tips thread linked in my signature, and look at item item 9, Data Structures and item 12, Swapping you will understand. You can flash the swap in my CWM thread.
Sent from my Nook HD+ running CM10 on Hybrid SD
leapinlar said:
You need to install the location services zip. That sets up gps permissions so that Maps becomes compatible. You may need to clear the data on the Play Store app first. Once you install Maps, then YouTube should work.
Click to expand...
Click to collapse
Thanks for the reply. I have locations services enabled and the manually loaded maps works with location services. How do I clear the data on the Play Store app?
leapinlar said:
What do you mean sdcard as destination? You mean you cannot see the external SD? If you read my HD/HD+ tips thread linked in my signature, and look at item item 9, Data Structures and item 12, Swapping you will understand. You can flash the swap in my CWM thread.
Click to expand...
Click to collapse
I read that, I have the SD Swap.zip on my bootable SD, but it was confusing, as It seems that it will swap storage with internal SD and External SD. I thought there was a way to use the external SD as extra space. Like when I try to load movies from Vplayer, it doesn't see my external SD. Also, Root Browser, can't seem to navigate to the external SD.
kozak79 said:
I read that, I have the SD Swap.zip on my bootable SD, but it was confusing, as It seems that it will swap storage with internal SD and External SD. I thought there was a way to use the external SD as extra space. Like when I try to load movies from Vplayer, it doesn't see my external SD. Also, Root Browser, can't seem to navigate to the external SD.
Click to expand...
Click to collapse
There is a way to use the external SD as storage. And I agree the swap is confusing because we cannot change the names. The problem is that some apps cannot browse to ext_sdcard. It is under /mnt and hard to find.
Sent from my Nook HD+ running CM10 on Hybrid SD
kozak79 said:
Thanks for the reply. I have locations services enabled and the manually loaded maps works with location services. How do I clear the data on the Play Store app?
Click to expand...
Click to collapse
Anyone can give me a hint on how to clear the cache for Google Play Store? It doesn't show up in Settings -> Applications. Is there a directory I need to empty? Thanks.
kozak79 said:
Anyone can give me a hint on how to clear the cache for Google Play Store? It doesn't show up in Settings -> Applications. Is there a directory I need to empty? Thanks.
Click to expand...
Click to collapse
I found the easiest way is to install adw launcher from the play store and put the Play Store as a shortcut on the adw home screen. Then long press that shortcut and it gives you the option to manage the app. Then you can clear the cache. You want to clear data too if you want to improve app compatibility.
Actually I like adw launcher better than zeam anyway. It has more customization.
Sent from my Nook HD+ running rooted stock
leapinlar said:
I found the easiest way is to install adw launcher from the play store and put the Play Store as a shortcut on the adw home screen. Then long press that shortcut and it gives you the option to manage the app. Then you can clear the cache. You want to clear data too if you want to improve app compatibility.
Actually I like adw launcher better than zeam anyway. It has more customization.
Sent from my Nook HD+ running rooted stock
Click to expand...
Click to collapse
That worked. After clearing the cache and data I was able to install Google Play Services and now I'm able to log into Youtube!
Thanks!

Note 8 move to SD card and app store app reinstall issue

After I tried to move some apps to the SD card their icons disappeared from my phone screen and the SD card also disappeared from my phone. Then when I tried to reinstall the apps from the app store it keeps giving me the message "You cannot install this app because another user has already installed an incompatible version on this device".
I'm at a loss because I tried to find the apps in the settings but their not there anymore so I can't find the incompatible versions anymore.
Also the SD card wasn't readable by my phone anymore and when I tried to read the SD card from a pc the only option I have is to reformat it.
So I can't Uninstall those apps anymore and I don't know how to access other users in note 8 tMobile version to find the incompatible version. When I moved to the SD card did the phone interpret that as another user and the apps became corrupted maybe? Is there any solution to this problem?
It took me a few hours but I found a work around. What I had to do is search for the APK I needed. I downloaded and installed it from the yalp store (APK mirror) should work as well. Once installed, I moved it to the SD card, just like I did before. Opened it so it created the data folder. Then immediately uninstalled it. I was then able to go back to the Play store and downloaded it just fine. I know xda does not Condon the use of "pirated" apps or work around but I hope this reply does not get flagged as I believe it is a huge issue for us.
justin94 said:
It took me a few hours but I found a work around. What I had to do is search for the APK I needed. I downloaded and installed it from the yalp store (APK mirror) should work as well. Once installed, I moved it to the SD card, just like I did before. Opened it so it created the data folder. Then immediately uninstalled it. I was then able to go back to the Play store and downloaded it just fine. I know xda does not Condon the use of "pirated" apps or work around but I hope this reply does not get flagged as I believe it is a huge issue for us.
Click to expand...
Click to collapse
:good: That did it! Thanks a ton. Actually installing any apk version of the same app and then uninstalling it regardless of moving it to the SD card solved the problem. I could then reinstall it from the play store without getting the notification of an incompatible version already being installed by another user.

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