Database Develop

Aaand it's broken

Yes that's right my less than 24 hour old one is broken. There is a hairline crack that runs from home button to heaphone jack. By the home button there is another small crack too.
The phone was not dopped at all and has been in otterbox commuter, and pretty bc much in my hands all day. I was holding the phone and all of the sudden it cracked. I'm really just at a loss for words and dumbfounded at how this happened.
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Someone maybe got a hold of your phone and dropped it then put it back?
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Just holding it and it cracked? Suuuuure.
Inb4getouttaheresamsung
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Wouldn't want to shake your hand sounds like you have a mean death grip
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I hope you have insurance.
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If you purchased with a credit card such as discovercard, you may be covered by some sort of accidental damage protection.

Pics or it didnt happen...
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I understand it sounds ridiculous, I ran a phone store for many years and heard stories and saw things I wish I didn't. One guy hands me his phone said it doesn't work, I asked if it got wet and he tells me that his cow ate it and then threw it back up again. We go through a lot of purell. I've never had someone tell me it just broke while holding it and trying to take a screen shot, but that's what happened.
I love the phone, it was running without hiccups all day. I don't want a different phone, but I don't want to be looking at a long road of replacements either and I think most of us can agree on that, so I had to share my experience.
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gsxrdennis25 said:
I understand it sounds ridiculous, I ran a phone store for many years and heard stories and saw things I wish I didn't. One guy hands me his phone said it doesn't work, I asked if it got wet and he tells me that his cow ate it and then threw it back up again. We go through a lot of purell. I've never had someone tell me it just broke while holding it and trying to take a screen shot, but that's what happened.
I love the phone, it was running without hiccups all day. I don't want a different phone, but I don't want to be looking at a long road of replacements either and I think most of us can agree on that, so I had to share my experience.
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Click to expand...
Click to collapse
Lmao.... But teacher... My cow ate it!
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motoelliot said:
Pics or it didnt happen...
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Click to expand...
Click to collapse
When I get to work tomorrow I will post
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There is the defect, and this is turning into quite the process to have replaced
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gsxrdennis25 said:
There is the defect, and this is turning into quite the process to have replaced
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Click to expand...
Click to collapse
The way the crack is so hairline and straight it does seem believable some freak pressure point could have caused this. I have a good feeling we won't be seeing any more of these stories though =P

D3luSi0n4L said:
The way the crack is so hairline and straight it does seem believable some freak pressure point could have caused this. I have a good feeling we won't be seeing any more of these stories though =P
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Click to collapse
I'm pretty sure it was from pressing the home button, I was having some of the issues with the home and back not working properly. If you are having those issues too I would try to get and exchange while you can, hopefully this is just a freak accident.
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gsxrdennis25 said:
There is the defect, and this is turning into quite the process to have replaced
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Click to collapse
That's not a crack in the screen. It looks like a line of pixels went out. Who's replacing it for you? Sprint? Walk into a store and tell them this happened out of nowhere. If you're still within 14 days, they have to replace it.

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eXplicit815 said:
That's not a crack in the screen. It looks like a line of pixels went out. Who's replacing it for you? Sprint? Walk into a store and tell them this happened out of nowhere. If you're still within 14 days, they have to replace it.
Click to expand...
Click to collapse
It is the internal LCD that is broken, not the outer glass. Sprint is giving me a fight but they will replace it, just sucks waiting and getting the run around. The more I use the phone the worse it's getting.
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gsxrdennis25 said:
It is the internal LCD that is broken, not the outer glass. Sprint is giving me a fight but they will replace it, just sucks waiting and getting the run around. The more I use the phone the worse it's getting.
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Click to collapse
From the picks it doesn't look physically broken at all, it looks like, what someone else said, like a strip of pixels died. So, that could be a bad flex cable or a screen defect. maybe the otterbox was warping the phone? was it a snug fit?

I hate to be that guy, but I'll be the second story of "my screen actually did break and I have no idea how".
I will admit, the phone did take a drop off a couch on to tile; but no screen damage was done, just a slight scuff on the landing zone. That was 2 days ago.
Yesterday i'm out with some friends, doing some gardening at his place, and I pull out my phone and there's a hairline crack from the volume buttons to the home button, I'll update with a picture when I find my camera. And now today, when i woke up, I was using my phone and noticed some stuck pixles on the middle top of the screen. I bought the phone on the third and I'm not sure if this kind of thing should be covered or not; if it's even worht calling or going into sprint?
EDIT: LINK TO ALBUM HERE
I couldn't get the pixle since they are so damn small and i don't have a macro lens for the camera.
I don't even know how it could have happend while it was in my pocket or from the fall(last picture) since it wasn't broken at all that day.
I reveretd to stock rom without SU but we cannot removed the tamper markings if i contact sprint what do i do about that?

I am going to agree and say that is a pixel issue. Glass does not crack like that or a LCD screen unless it is intentionally scored.

felacio said:
From the picks it doesn't look physically broken at all, it looks like, what someone else said, like a strip of pixels died. So, that could be a bad flex cable or a screen defect. maybe the otterbox was warping the phone? was it a snug fit?
Click to expand...
Click to collapse
this is what I was going to say... I wonder if the case put some kind of pressure on the phone that damaged it or messed with the ribbon cable? or just bad QC

Keeping the black clean

I didn't believe those that said smudges would be problem on this phone, but it definitely is. To top it off, grit is stuck in some of my speaker holes and I've no idea of how to get it out. It sticks out like a sore thumb when the phone is clean...
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Damn that sucks mine has stayed clean for the most part, I don't know what I would do either if mine got like that..The speaker holes are sooo tiny very difficult to get clean..
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I find the black quite hard to keep clean aswell I use alcohol and a cloth to combat the grease but I'm a little OCD
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I have a xtreme full body kit on mine. Completely clear and has 100% clarity. You can't tell there is anything on the front or back. Takes a simple wipe of the phone with a cloth and it shines like new. No case needed.

I have a xtreme full body kit on mine. Completely clear and has 100% clarity. You can't tell there is anything on the front or back. Takes a simple wipe of the phone with a cloth and it shines like new. No case needed.
Click to expand...
Click to collapse
Hey would you mind sharing where you got it from? Would be much appreciated.
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I just throw mine in the dishwasher and it gets clean as a whistle. Top shelf only!

Ahh, finally got some replies.
The body isn't much to wipe off, but in having trouble finding something to maybe poke into the grille holes
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themodafokinley said:
Hey would you mind sharing where you got it from? Would be much appreciated.
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Click to collapse
Got em off eBay 2 full kits for 8 bucks total and free shipping.
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I just installed xtremegaurd front and back. U can definately tell it's there(as far as the feel). I'm thinking about taking the screen protector off. The back I will leave because I am waiting on my atmosphere case which has a clear back to it so I still can see the back and not worry about debris getting behind and rubbing on the anodization.
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greengoldmello said:
I didn't believe those that said smudges would be problem on this phone, but it definitely is. To top it off, grit is stuck in some of my speaker holes and I've no idea of how to get it out. It sticks out like a sore thumb when the phone is clean...
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Click to collapse
Toothbrush on the speaker holes
Sent from my Genesis that does what Nintendon't

tuscani1821 said:
Toothbrush on the speaker holes
Sent from my Genesis that does what Nintendon't
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Click to collapse
Piece of tape

Anyone else have this problem (Deathgrip-loss of signal)

http://www.youtube.com/watch?v=DTguZel-Zpg

bob2300nx said:
http://www.youtube.com/watch?v=DTguZel-Zpg
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Click to collapse
I guess I never really noticed it, but it does happen to me. Just tried it.

I see it on mine in Austin tx
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Pretty sure all sprint versions of the One do this.. I have yet to see one that didn't in areas around - 93dbm, always drops to -100+dbm when the grip is applied in lower left corner.. Although I don't call it a death grip because it actually does not kill the connection like the iPhone 4 did. And when you're in a call it switches to the top antenna so no big deal.
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BrianBaker said:
Pretty sure all sprint versions of the One do this.. I have yet to see one that didn't in areas around - 93dbm, always drops to -100+dbm when the grip is applied in lower left corner.. Although I don't call it a death grip because it actually does not kill the connection like the iPhone 4 did. And when you're in a call it switches to the top antenna so no big deal.
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Click to collapse
It happens in my area as well and I'm not sure my device is switching to the top antenna because I will drop calls as soon as the signal strength drops.

I never hold my phone in a way that contacts the lower left when in a call. But just to test it I make a call and if I have 3 bars and grip lower left I can see it drop to 1 bar then immediately to 5 bars. I assume it's switching antennas because that's what I read it was suppose to do.
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Like the iphones of old, will a skin or case prevent the death grip?
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MojoSwag said:
Like the iphones of old, will a skin or case prevent the death grip?
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Click to collapse
Nope.. I'm cased up and it still does it..
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BrianBaker said:
Nope.. I'm cased up and it still does it..
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Click to collapse
I see it on my 2 week old Black ONE. Thought it was the work-in-progress issue with using cm 10.1, and decided to bare with it by assuming that the Cm 10.1 folks will find a solution. After reading this post and watching the videos, I was stunned to see that this was the actual reason for the low signal and slow data speed... and possibly a few dropped calls? I finally noticed that when the phone is on but laying on table top... it can show 4g signal rather well. But, as soon as I grab it to use in my hand... the 4g data symbol disappears.... signal meter drops to almost nothing... then comes to 1-2 bars at most showing 3g data. I still thought 4g was not rolled out in my area.... But, my wife, who has N2, said she has been noticing it for few months already.
Overall, besides the camera, I was pretty happy with this phone, but I am realizing it has worse signal than my old epic 4g. I am hoping this is a fixable issue for HTC and Sprint... I am contemplating returning to exchange for S4 this weekend, before my return period runs out. demmit.

this has already been discussed somewhere else, may have been the international forum. but like i said in that post, it is nothing extreme. and it is CERTAINLY not a death grip. death grip COMPLETELY kills your active connection, or drops you to 1x. in this video, the signal was already ****ty... dont worry about it, every phone always hovers in the -70 through -98 range... stop worrying about it... just stop. a 10db loss is nothing people...
end of thread please

hmmmm i can't reproduce this in my case....

Screen turns on in pocket

Ok Here is the deal, I heve my phone in my pocket with my bluetooth headset connected and I get a call. The screen turns on and is fully active in my pocket. This has disconnected my blue tooth, hung up on people and just made my life suck when calling on this phone. I have tested it by calling it with the sensors covered and it lights right up, then I uncover the sensor and nothing happens. So then I disconect the bluetooth and cover the sensor and the screen go out, uncover it and the screen turns back on. I have spent alot of time looking for a setting and have called Samsung but no one knows how to fix this problem. I have had every att varient since the captivate and have never had this problem. So is anyone else haveing this problem???? Thanks for the replies!!!

oneeye69 said:
Ok Here is the deal, I heve my phone in my pocket with my bluetooth headset connected and I get a call. The screen turns on and is fully active in my pocket. This has disconnected my blue tooth, hung up on people and just made my life suck when calling on this phone. I have tested it by calling it with the sensors covered and it lights right up, then I uncover the sensor and nothing happens. So then I disconect the bluetooth and cover the sensor and the screen go out, uncover it and the screen turns back on. I have spent alot of time looking for a setting and have called Samsung but no one knows how to fix this problem. I have had every att varient since the captivate and have never had this problem. So is anyone else haveing this problem???? Thanks for the replies!!!
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Click to collapse
Wow dude I've been having the same problem! So annoying to be going up a flight of stairs and hear it making the drip sound on the unlock screen. I thought maybe it was because some notification is turning the screen in (while others don't) . Or maybe my thigh was pressing the physical button (I hate the physical button because it can be triggered by anything). Not sure about the bluetooth issue.
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sentinel79 said:
Wow dude I've been having the same problem! So annoying to be going up a flight of stairs and hear it making the drip sound on the unlock screen. I thought maybe it was because some notification is turning the screen in (while others don't) . Or maybe my thigh was pressing the physical button (I hate the physical button because it can be triggered by anything). Not sure about the bluetooth issue.
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Click to collapse
Same here. I have a Best Buy rubbery minimal case on mine, and I get screenshots and start S voice in my pocket. I have found a small workaround. I my instance, I always put my phone in my right pocket with Samsung logo down. This will always wake my phone when I squat down. But if I put it in my pocket Samsung logo up, it nearly never happens. Not the most ingenious of solutions, but works for me.

I ended up turning off air wake up in accessibility settings. It seemed to be turning on my phone every time I placed the phone face down on the desk or in my pocket. Had nearly 5 hours of screen on time without knowing it the other day.
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That setting is off already. I have checked everything twice!

I hate this problem! I finally bought an S-View knockoff case from China for about $20. I don't do anything worth the S-View app but the cover keeps the phone from turning on and doing accidental presses. Plus, I like the extra protection on the screen.
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Ya I went to att to figure out this problem and they told me to get a S view case to stop the problem. I didn't like the idea of spending $50 on a case that I don't like but this phone is hanging up on my customers, so I got one. The good thing was they gave me 50% off and I used the isis money to pay for it. I hope they get that this is a problem and fix it soon, I need to use a different case.

My screen is always on because of my huge penis.
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Player04 said:
My screen is always on because of my huge penis.
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Click to collapse
Wack
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Player04 said:
My screen is always on because of my huge penis.
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Click to expand...
Click to collapse
This should help to identify one of your issues...
Click here!

I use the Otterbox Defender series. The belt clip is perfect for using a Bluetooth headset. I never have any of the problems you're talking about.
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Opie Knievel said:
I use the Otterbox Defender series. The belt clip is perfect for using a Bluetooth headset. I never have any of the problems you're talking about.
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Click to collapse
Same here, it's a great case with screen protection. I hate putting my phone in my pocket, so this is perfect.
Sent from my AT&T Samsung Galaxy S5.

Ok Ill give that a try, Thanks! :good:

So does this case keep it from turning on or just from detecting touches (capacitive objects). Because seems to me like it addresses the symptom and not the issue.
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I have never noticed my screen being on when I removed it from the clip, except if someone is calling or I get a text.
Sent from my AT&T Samsung Galaxy S5.

My defender case will be here Wednesday so I will test it and see if the screen comes on in the holster. With the S case it know that the screen is closed and doesn't turn on because it is connected to the back of the phone.
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johnkirchner said:
I have never noticed my screen being on when I removed it from the clip, except if someone is calling or I get a text.
Sent from my AT&T Samsung Galaxy S5.
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Click to collapse
This is the problem though, I don't think the screen should come on in your pocket. The proximity sensor should not let the screen comes on till the phone is taken out of your pocket to keep things like what I described from happening.
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oneeye69 said:
This is the problem though, I don't think the screen should come on in your pocket. The proximity sensor should not let the screen comes on till the phone is taken out of your pocket to keep things like what I described from happening.
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Click to collapse
Every time I receive a text or call the screen lights up whether the sensors are covered or not.
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I switched default app to Hangouts and seemed to happen less.
Sucks though when your driving and you can hear the s5 in your pocket activating the alarm tone selection screen cuz somehow it unlocked, selected the homescreen time widget, selected an alarm, and then selected the tone option ... jfc
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Opie Knievel said:
Every time I receive a text or call the screen lights up whether the sensors are covered or not.
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Click to collapse
Same here - really annoying. I have been forced to use the default lock screen (with pattern) due to the screen coming on when i receive a text. If I use slide unlock only, I inadvertently launch apps, change settings, etc. I interact with my phone way too much to be using a pattern every time I pull my phone out of pocket. Extremely annoying, Samsung!

Uneven light AFTER screen replacement.

Hi all.
This is a followup to the thread with clear cover cause scratch. Seems like many of us (if not all) have uneven capacitive buttons (brightness), see my photo. How is this possible? Mine was ok before, and my girlfriends untouched S6 is equally bright.
What shall we do about it? If there are many, we must do something. I thought it was just me, a bad screen or something. Seems to be bigger than that..
So please fill in IF you have this issue after replacement of screen. Pic is great, if samsung is reading
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Mine is the same but it was like it before the repair I just assumed it was meant to be like that.....
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My boyfriends untouched gold edge is the same the buttons are holographic. We don't have one button brighter than the other so I think you need to take yours back:banghead:
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tsw_sweden said:
Hi all.
This is a followup to the thread with clear cover cause scratch. Seems like many of us (if not all) have uneven capacitive buttons (brightness), see my photo. How is this possible? Mine was ok before, and my girlfriends untouched S6 is equally bright.
What shall we do about it? If there are many, we must do something. I thought it was just me, a bad screen or something. Seems to be bigger than that..
So please fill in IF you have this issue after replacement of screen. Pic is great, if samsung is reading
Sent from my SM-G925F using XDA Free mobile app
Click to expand...
Click to collapse
I don't use the lights under the button's on my edge because I think the phone looks much better without. But I've just switched mine on to test and there both the same brightness. I've not yet had my phone replaced or reared for that matter... so if I have to go down the repair route I'm telling them before they start...make damn sure my buttons light the same or they do it again...
Check before leaving with the handset repaired.
S6 edge Clear View Cover fix. https://youtu.be/lA6giyj1z7U
Loz
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