I bought my Xperia X1 in Hong Kong about 2 weeks ago. It has gotten wet...
I tried to turn it on (foolishly) without letting it dry and the screen turned on but then quickly went blurry. Then when i tried to turn it on later the LED flash lite up but nothing else.
now when I put in the battery the keyboard lights up.
does anybody know i sony ericssons warranty will cover this? or if this can even be repaired? any estimates on how much it will cost?
any advice? I am going to let it dry for 2 or 3 days and try to turn it on again.
DriveBuyB said:
I bought my Xperia X1 in Hong Kong about 2 weeks ago. It has gotten wet...
I tried to turn it on (foolishly) without letting it dry and the screen turned on but then quickly went blurry. Then when i tried to turn it on later the LED flash lite up but nothing else.
now when I put in the battery the keyboard lights up.
does anybody know i sony ericssons warranty will cover this? or if this can even be repaired? any estimates on how much it will cost?
any advice? I am going to let it dry for 2 or 3 days and try to turn it on again.
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Open the back side of the phone. And see if you're battery has changed colors or somethin on the back of the phone.
These things uses colors to tell if somethin got wet. Usualy I believe the sticker get's red when it has touched watter. Then the warrenty will not count anymore,
DriveBuyB said:
any advice?
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Click to collapse
Put on towel on radiator and pray to whatever god you believe in!
If that fails and you don't have insurance then it's not looking good...
do you think SE will atleast repair it outside the warranty?
can i get this fixed somehow? or am i stuck with a 800 dollar brick?
I obviously can't guarantee this will work, but it's worth a try. This has worked for me in the past for several waterlogged phones, including phones dropped in swimming pools.
Don't attempt to power on the phone anymore. Get hold of a hair dryer. Remove the back cover (of the X1, not the hair dryer.) Remove the battery and set it aside (DON'T heat it!) and the stylus, and slide the phone open.
Place the phone face down with the open back facing the hair dryer's air stream, but at least a few inches away. Set it on lowest speed heat, prop both the phone and hairdryer up to make sure they don't move, and leave the X1 for an hour or two, checking how hot it gets every 10 minutes. Don't let it get too hot to hold comfortably.
After an hour or so, let it cool in a dry place for an hour or so, then repeat the hair-drying again.
Don't try to power it on until at least 1 or 2 cycles have been completed. If it doesn't work, you might have to do this over the space of a day or so.
Good luck.
DriveBuyB said:
I bought my Xperia X1 in Hong Kong about 2 weeks ago. It has gotten wet...
I tried to turn it on (foolishly) without letting it dry and the screen turned on but then quickly went blurry. Then when i tried to turn it on later the LED flash lite up but nothing else.
now when I put in the battery the keyboard lights up.
does anybody know i sony ericssons warranty will cover this? or if this can even be repaired? any estimates on how much it will cost?
any advice? I am going to let it dry for 2 or 3 days and try to turn it on again.
Click to expand...
Click to collapse
Just replace the battery, then make a story.
yodafone said:
I obviously can't guarantee this will work, but it's worth a try. This has worked for me in the past for several waterlogged phones, including phones dropped in swimming pools.
Don't attempt to power on the phone anymore. Get hold of a hair dryer. Remove the back cover (of the X1, not the hair dryer.) Remove the battery and set it aside (DON'T heat it!) and the stylus, and slide the phone open.
Place the phone face down with the open back facing the hair dryer's air stream, but at least a few inches away. Set it on lowest speed heat, prop both the phone and hairdryer up to make sure they don't move, and leave the X1 for an hour or two, checking how hot it gets every 10 minutes. Don't let it get too hot to hold comfortably.
After an hour or so, let it cool in a dry place for an hour or so, then repeat the hair-drying again.
Don't try to power it on until at least 1 or 2 cycles have been completed. If it doesn't work, you might have to do this over the space of a day or so.
Good luck.
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Click to collapse
it worked!!!
but I still have water marks trapped under the screen. they are somewhat obvious when the screen is a bright green background or white.
how do I remove the water marks?
my warranty is already void presumably. can i open the case and just whip it off? is there another way to remove the moisture?
Try taking the battery panel off and battery out and leaving the phone in your airing cupboard or next to your hot water tank for a couple of days. That worked for me when my wife accidentally washed her Ipod Nano in the washing machine
It will dry by times going
DriveBuyB said:
it worked!!!
but I still have water marks trapped under the screen. they are somewhat obvious when the screen is a bright green background or white.
how do I remove the water marks?
my warranty is already void presumably. can i open the case and just whip it off? is there another way to remove the moisture?
Click to expand...
Click to collapse
ive done a few waterrepairs an have gotten all but one back to life(without any water stains let at all)
first remove battery as soon as possible and dont put it back until the end.
then dismantle the device
then put all parts (except battery) on a towel and then into the owen at 60 C for about 2 hours, (sometimes i had to do it twice)
then let everything cool off and then just put it all togheter
last but not least - start your phone again =)
if the battery has a waternotifier(red dot) then you really should get a new
battery but my old tytn still runs as it should even tho the red dot is present.
jonteponte said:
ive done a few waterrepairs an have gotten all but one back to life(without any water stains let at all)
first remove battery as soon as possible and dont put it back until the end.
then dismantle the device
then put all parts (except battery) on a towel and then into the owen at 60 C for about 2 hours, (sometimes i had to do it twice)
then let everything cool off and then just put it all togheter
last but not least - start your phone again =)
if the battery has a waternotifier(red dot) then you really should get a new
battery but my old tytn still runs as it should even tho the red dot is present.
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Click to collapse
60 C?? wont that fry the phone?
does that get rid of the watermarks under the screen cover?
DriveBuyB said:
it worked!!!
but I still have water marks trapped under the screen. they are somewhat obvious when the screen is a bright green background or white.
how do I remove the water marks?
my warranty is already void presumably. can i open the case and just whip it off? is there another way to remove the moisture?
Click to expand...
Click to collapse
Glad to have been of help then
Those "water marks" are probably due to water trapped between the touchscreen layer and the actual LCD panel itself. Don't disassemble the X1. Getting to the display portion isn't easy and you run the risk of losing a part or screwing the thing up. And don't worry about the water indicator labels - you're not likely to find matching ones anyway without going to a service center.
You can try leaving it for about an hour or so on the low hairdryer setting, with the touch screen directly facing the warm air stream.
Again, be careful with the heat and make sure the screen doesn't get too warm to comfortably press the back of your hand on it. The LCD doesn't like this much, but it's a necessary evil...
well....the water marks are, from what i can tell, completel gone. i dont see them anymoe over a bright green or white screen
wow... sony ericsson makes some sturdy phones eh??
i replaced the battery and i am also requesting to have the screen replaced also as soon as my local SE store gets a replacement screen they will swap it for me. they said it will only cost 60USD.
well....the water marks are, from what i can tell, completel gone. i dont see them anymoe over a bright green or white screen
wow... sony ericsson makes some sturdy phones eh??
i replaced the battery and i am also requesting to have the screen replaced also as soon as my local SE store gets a replacement screen they will swap it for me. they said it will only cost 60USD.
Does anyone know if the X1 has more than 1 water indicator sticker?
The one on the oustside under the battery is the most obvious one.. but just wondering if there are any on the actual PCB inside as well.
Thanks!
kunz said:
Does anyone know if the X1 has more than 1 water indicator sticker?
The one on the oustside under the battery is the most obvious one.. but just wondering if there are any on the actual PCB inside as well.
Thanks!
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Click to collapse
I can spot only 2 on the outside. My dots turn pink (not red) and I replace them with glossy white sticker. These can fools repair center twice!
They repaired my X1 without any doubt/complain twice! (SIM not detected/Loud Speaker won't work Respectively)
Even now they still honor my warranty!
You can try these if you dry your X1 well enough (the exterior is in good condition ie. no water mark/stain)
kanthai said:
I can spot only 2 on the outside. My dots turn pink (not red) and I replace them with glossy white sticker. These can fools repair center twice!
They repaired my X1 without any doubt/complain twice! (SIM not detected/Loud Speaker won't work Respectively)
Even now they still honor my warranty!
You can try these if you dry your X1 well enough (the exterior is in good condition ie. no water mark/stain)
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Click to collapse
lol i have been trying to think to work that way where can you find those grossy sticker? I let my x1 get wet ont he table last 2 weeks, both the watermark is gone , ut luckly phone is perfectly function , after using an airdryer for half an hour and leave it in airy for 2 days,
just fyi for everyone here: if you have a phone (any phone) that gets wet or submerged be sure and leave it off until it COMPLETELY dries out. If you leave it on when there is still water in it some of the connectors may corrode. The reasoning for this is that I do believe that some metals corrode faster/only when water is on them and an electric current is passed through them.
I got my phone wet a few days earlier - dropped it into the bath tub
Aired it out for a few days, keys still won't work, and sent it for repairs - good thing is, the SE guys still honored my warranty (despite the red label) and changed my screen FREE OF CHARGE.
3 cheers for the great service at HK SE service centre!
DriveBuyB said:
60 C?? wont that fry the phone?
does that get rid of the watermarks under the screen cover?
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Click to collapse
60 C may melt some plastic components of the phone circuit..
HI!
I dropped my Advance in water and now my screen is pixelated, blue, unfocused and sometimes blank. Can you tell me a price for screen replacement?
THANKK YOU VERY MUCH!!!!!
AlexCoolBoss said:
HI!
I dropped my Advance in water and now my screen is pixelated, blue, unfocused and sometimes blank. Can you tell me a price for screen replacement?
THANKK YOU VERY MUCH!!!!!
Click to expand...
Click to collapse
Each repair center has its price, try asking to some center of your city. Let him check the phone because many times when a phone drops in water the motherboard may be damaged.
Put your phone in a bowl of rice and let it stay there for about 12hours. If there is any water inside the screen it should fix it. I also had that problem, my screen would fade to grey etc. and my camera got blurry. So i left it for one night and all water got drained. Try it before taking your phone to service.
Sh0m1 said:
Put your phone in a bowl of rice and let it stay there for about 12hours. If there is any water inside the screen it should fix it. I also had that problem, my screen would fade to grey etc. and my camera got blurry. So i left it for one night and all water got drained. Try it before taking your phone to service.
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Click to collapse
I'm an informatic/electronic technician, this method sometimes works and sometimes not, all depends from some factors: the time that the phone spent immersed in water, the timeliness in removing the battery, if the phone was switched on immediately to see if it works etc. Control that the rice is humid after many hours, if is too humid empties the bowl and put another dry rice.
Yes I know, but i saved many phones using that method.
Sh0m1 said:
Yes I know, but i saved many phones using that method.
Click to expand...
Click to collapse
I'm not saying that it doesn't work, just that can work like can't work I tried only once just for test and worked, other times didn't work for factors that I wrote in previous post, more than anything else I say because if the method doesn't work the user can't say that doesn't work while sometimes works and sometimes not
Sh0m1 said:
Put your phone in a bowl of rice and let it stay there for about 12hours. If there is any water inside the screen it should fix it. I also had that problem, my screen would fade to grey etc. and my camera got blurry. So i left it for one night and all water got drained. Try it before taking your phone to service.
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Click to collapse
I tried it in the 1st place. Then I turned it on and that thing happened
I replaced my screen on August from Kolkata. Samsung Service Center took 5k to replace my screen
I have had trouble with my z3 compact after using it under water. Initially the phone's touch screen stopped working after a few minutes of taking it out of the water and after repairing it with PC Companion it started working only for an hour and then it stopped responding again. I did the same again and now it is working fine. After running diagnostics I found out that some sensors including gps, accelerometer and gyroscope do not work. I can see something like a red square in the inside next to the sim card port and i do not remember if that was red before the phone went under water( it was not the first time). The flaps were closed properly and i doubt water went in since there were no signs of any. The only problem was that the touch screen was unresponsive, and has happened before briefly so I did not take it seriously but now I am worried if the sensors can be fixed under warranty if the indicator is indeed red and water has gotten in the phone.
andrej15 said:
I have had trouble with my z3 compact after using it under water. Initially the phone's touch screen stopped working after a few minutes of taking it out of the water and after repairing it with PC Companion it started working only for an hour and then it stopped responding again. I did the same again and now it is working fine. After running diagnostics I found out that some sensors including gps, accelerometer and gyroscope do not work. I can see something like a red square in the inside next to the sim card port and i do not remember if that was red before the phone went under water( it was not the first time). The flaps were closed properly and i doubt water went in since there were no signs of any. The only problem was that the touch screen was unresponsive, and has happened before briefly so I did not take it seriously but now I am worried if the sensors can be fixed under warranty if the indicator is indeed red and water has gotten in the phone.
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That red square should be white, so unfortunately your phone is water damaged
Fortunately for you, if you are positive the flaps were closed you can get it repaired under warranty (If you want to make sure do a pressure test in the service menu)
My friend used his xv and submerged it in the pool for taking pictures. After like a few minutes, it didnt repond to any touch and suddenly it shut down. He opened the back cover to see if there was any leak and took out the battery, but there was none and all ports were closed but the camera lens show there was moist and some water droplets formed. When he try to put back the battery the flash led kept on blinking and the phone won't turn on. He assumed there was a leak so he let the phone dry and when there was no more water droplets in the camera lens, he put the battery and the phone turned on, but now the problem is that the screen wont respond to any touch.
If the same case happened to any xv owner or anyone who can suggest a possible solution, please let us know, it will be very much appreciated. Thanx
Flash Stock ROM. if not solved, give your phone to the repair center. it could be hardware damage.
I will explain what happened as elaborate as possible so that some of you can help me with the problem I've been facing.
I have put my phone in water about 5 - 10 cms in my aquarium for a video. 1 was 20 seconds and as it came well. I've took another video for 47 seconds. After that I've tried checking for problem in any component of phone and everything went well. I've shared videos and then used my phone as usual for a long time and phone was completely normal.
I've placed my phone on dock for charging and the magnet didn't work in the first instant. They just didn't stick. I thought it was some issue and I just rubbed my phone to the dock twice or thrice and the magnetic action came back along with a wide array of problems.
I removed from dock while charging and the screen started to randomly blink and the touch never worked. I placed it back in the dock and it charged normally. After a while I've removed it from the dock and the screen got blank all of a sudden scaring me to death. I placed it back and again took it. This time it worked completely normal as if nothing happened and I was able to send a text message. I thought that was just for one time and placed it back for charging and that was the last time my phone touch screen worked.
I removed from the dock after a while trying to unlock the screen and nothing happens. I could use all the hard buttons on the screen. I was able to capture photos using the camera button. Change volume, lock and unlock screen. I tried switching off using the method of volume up + power button. It turned off and on turning on it got even bad. The sony logo blinks a lot it goes dim it comes bright and all sorts of weird things happened. I've removed the sim card and turned on the phone to charge and now the phone restarts after every few minutes.
Even now except the touch screen everything else works fine like the camera. I tried removing the screen protector but that didn't help.
Hoping to have an answer other than taking it to a service center.
Thanks
It seems that not all of z1s are waterproof. I had mine in the sea in about 1 meter deep for 30mins and its still completely functional ( I wash it every day too). Anyway, sorry to tell you but simply there isn't any way to fix it yourself. The only thing you can do is take it to service. And more bad news to come: your warranty doesn't cover damage from water, so you will have to pay. The only thing you can try is blowing your phone with a hairdryer for a few secs, but thats risky.
Took it to the service center. Asked them to check the flaps before they accepted the mobile and there was no water through flaps as the flap litmus is completely unaffected. They took it under warranty and the next day called me to say that it had water in the display connector and the same warranty void answer but I've requested to let me know how the water went inside and they said it was through the bottom speaker grill which clearly means manufacturing defect. Along with escalating the issue I've also asked for a quote for the repair if the warranty gets void and today they came up with this wonderful quote of ₹20,179 its wonderful because I purchased the phone for ₹17,600 just a month ago. The request for manufacturing defect inspection is under progress so I wish to get some good news.
More strange things here. I have completely lost all of my speaker grill but my phone is still 100% waterproof. It's clearly a manufacturing defect, but I doubt they will accept it . Sony support and service is just terrible