[Q] Charging issue - Motorola Atrix HD

I'm absolutely freaking baffled. Simply put, my Atrix HD doesn't charge if it's powered on. At all. It doesn't even recognize that it's plugged into a power source. As soon as I turn it off, the little green light at the top lights up. I need help, this is infuriating me.

Have you tried a different charging cable... Or plugging it into the USB port on a PC while the phone is on? If it still displays these symptoms, it's possible the micro USB connector on the phone is messed up

mrao said:
Have you tried a different charging cable... Or plugging it into the USB port on a PC while the phone is on? If it still displays these symptoms, it's possible the micro USB connector on the phone is messed up
Click to expand...
Click to collapse
I am now realizing I should have gone into more detail about the issue. I went to plug it in today, and it wouldn't charge. It was running the latest Milestone build of CM11. I went ahead and tried to turn it off and back on, and it started boot looping. I managed to get it into AP Fastboot and fastboot-flashed it back to stock. It has an unlocked bootloader. So now I'm on stock Android 4.1.1, and boot looping with the battery below ten percent. Above ten percent, it stops looping and just kind of sits there, but will boot up fine. Once I get it back into Android, it stops charging again. The issue persists no matter what cable/charger/PC combination I use. Since it charges fine in Fastboot, Recovery, and while off, and persists across multiple chargers and cords, the only idea I have is that it is a software issue in Android somewhere, I just can't figure out for the life of me where it might be.

ikoniq said:
I'm absolutely freaking baffled. Simply put, my Atrix HD doesn't charge if it's powered on. At all. It doesn't even recognize that it's plugged into a power source. As soon as I turn it off, the little green light at the top lights up. I need help, this is infuriating me.
Click to expand...
Click to collapse
Have you tried deleting battery stats?

mrao said:
Have you tried a different charging cable... Or plugging it into the USB port on a PC while the phone is on? If it still displays these symptoms, it's possible the micro USB connector on the phone is messed up
Click to expand...
Click to collapse
Arjomer said:
Have you tried deleting battery stats?
Click to expand...
Click to collapse
Well now it won't boot at all, so it's a bit of a moot point.

UPDATE: It's boot looping again, pretty sure that's it having a more or less dead battery tho. Woo!

Are you using original Motorola charger ? I've had problems with 3rd party chargers/cables with Atrix.

mm166 said:
Are you using original Motorola charger ? I've had problems with 3rd party chargers/cables with Atrix.
Click to expand...
Click to collapse
Yeah, original Motorola charger.
Just a note, I can get it into fastboot, flash it, reboot it, and have it not boot loop for a few minutes, but as soon as the bootloader hands control off it stops charging...while it's in fastboot it seems to either be charging or running off USB.

Related

[Q] Stock Nook: Battery too low to power ON.

Ok so this nook was bought brand new in December 2010 For my mother In-law. She hasn't used it much. So I asked if I could put Android on it? She said sure cause she hasn't used it at all. As a matter of fact the NC was totally dead when she gave it to me. So I get back to my house and put it on the stock charger. I let it charge for 2 hours. I picked it up and turn it on and all I see is this message: Battery too low to power ON. I did a search and turned up similar problems but the nc where all rooted. I'm wondering if other people have had this same problem? And what they did to solve this as it is more then likely an easy fix. A. Take it back to the store and exchange it. Or. B. Send it off for repairs. C. Someone On XDA has the answer.
Also I've done some trouble shooting like trying to reset it. Also I've used 3 Other chargers and its still not charging or turning on.
Edit: It turns on it just stays at the screen with a red battery displaying the message in the title. Also after charging for a while the screen kind of lites up like its going to turn on but only goes black after that and then comes back to the same red battery screen.
jvillejoe said:
Ok so this nook was bought brand new in December 2010 For my mother In-law. She hasn't used it much. So I asked if I could put Android on it? She said sure cause she hasn't used it at all. As a matter of fact the NC was totally dead when she gave it to me. So I get back to my house and put it on the stock charger. I let it charge for 2 hours. I picked it up and turn it on and all I see is this message: Battery too low to power ON. I did a search and turned up similar problems but the nc where all rooted. I'm wondering if other people have had this same problem? And what they did to solve this as it is more then likely an easy fix. A. Take it back to the store and exchange it. Or. B. Send it off for repairs. C. Someone On XDA has the answer.
Also I've done some trouble shooting like trying to reset it. Also I've used 3 Other chargers and its still not charging or turning on.
Edit: It turns on it just stays at the screen with a red battery displaying the message in the title. Also after charging for a while the screen kind of lites up like its going to turn on but only goes black after that and then comes back to the same red battery screen.
Click to expand...
Click to collapse
what are you charging from? are you using the stock nook cable and plug?
Yes. And charging it from the wall outlet. Did that with the stock charger. my charger from my HD2 and also tried with the charger from my vibrant. All have the same affect. It has the red battery and the messege below and it also has been a total of 6 hours of charging 2 hours each with the all the chargers.
That stinks. You may have to contact B&N for it. If your using the stock and other chargers then it must be a battery failure.
altimax98 said:
That stinks. You may have to contact B&N for it. If your using the stock and other chargers then it must be a battery failure.
Click to expand...
Click to collapse
Yeah seems to me thats what it must be I'll post back what I find out.
When that message is displayed, try holding the power button for 30+ seconds and then turning it back on.
That has worked for me the couple of times it seemed stuck on that screen.
RobertsDF said:
When that message is displayed, try holding the power button for 30+ seconds and then turning it back on.
That has worked for me the couple of times it seemed stuck on that screen.
Click to expand...
Click to collapse
Nope its not working at all. I was wondering is there an SD card that come with the NC bought brand new from B & N?
jvillejoe said:
Yes. And charging it from the wall outlet. Did that with the stock charger. my charger from my HD2 and also tried with the charger from my vibrant. All have the same affect. It has the red battery and the messege below and it also has been a total of 6 hours of charging 2 hours each with the all the chargers.
Click to expand...
Click to collapse
If you're using other chargers, it's possible that you've damages the usb port. The NC uses a non standard usb port, which has two stages. The first stage is standard 5 pin uusb communication, the second stage is non-standard 12 pin charging...
Sent from my Nexus One using XDA Premium App
Non-Standard chargers...
As far as I can tell it works fine with any microusb cord.
Their charger cables break...(bend and break) very easy. I have gone through 2.
The upside is that their charger provides power far faster than the normal microusb cords.
At this point...I'm charging mine almost exclusively from my stock evo cord.
If you don't turn off the screen when charging...it may not have enough power coming in to actually build a charge without their cable.
danger-rat said:
If you're using other chargers, it's possible that you've damages the usb port. The NC uses a non standard usb port, which has two stages. The first stage is standard 5 pin uusb communication, the second stage is non-standard 12 pin charging...
Sent from my Nexus One using XDA Premium App
Click to expand...
Click to collapse
I never used another charger besides the stock charger that came with the NC. Up until this happened all that was ever used was the stock cable for charging. I only used another charging cable once I ran into these problems cause I figured the cable was damaged. Its happened to me before with other devices. But the same results happen with every cord I use. When I plug it in it lights up and shows the red battery screen. So that tells me that the cord or USB port couldn't be the problem. Cause its clearly getting power its just not charging.
Fattychance said:
As far as I can tell it works fine with any microusb cord.
Their charger cables break...(bend and break) very easy. I have gone through 2.
The upside is that their charger provides power far faster than the normal microusb cords.
At this point...I'm charging mine almost exclusively from my stock evo cord.
If you don't turn off the screen when charging...it may not have enough power coming in to actually build a charge without their cable.
Click to expand...
Click to collapse
When charging I can not turn the screen off it's stuck on the screen with a red battery.
jvillejoe said:
Nope its not working at all. I was wondering is there an SD card that come with the NC bought brand new from B & N?
Click to expand...
Click to collapse
No. They sell it without one...the 8GB internal storage is enough for looooottts of books. The microsd was just a nice + for people with lots and lots of music.
I had this issue as well, but I found a fix!
No matter what I did or how long I let it charge, it would always have that red low battery icon.
What I ended up doing to fix it was opening up the back of the unit and disconnecting the battery cable from the unit. I then plugged it directly into the wall without the battery connected to see if it would boot, though I don't know if that was necessary, I don't even remember if it booted that way or not.. I think it did not.
Anyway I unplugged the power cable again, reconnected the battery, then plugged in the power cable and tried to boot and it booted up perfectly after that. The battery icon indicated 13% charge, but it quickly charged back up just fine.
FYI I left the unit in the car overnight right before this happened, and it was pretty chilly that night, 10-20 degreed Fahrenheit. I suspect that caused the issue for some reason, so I've been sure not to do so since.
P.S. I had to do a fair amount of googling around before I found good instructions on taking apart the NC. I think I had to take off the 2 screws under the SD card slot and use a butter knife to just pry the back off. It's just held in with clips and you can't tell it was opened except for the little stickers over the screw holes.
bstock said:
I had this issue as well, but I found a fix!
No matter what I did or how long I let it charge, it would always have that red low battery icon.
What I ended up doing to fix it was opening up the back of the unit and disconnecting the battery cable from the unit. I then plugged it directly into the wall without the battery connected to see if it would boot, though I don't know if that was necessary, I don't even remember if it booted that way or not.. I think it did not.
Anyway I unplugged the power cable again, reconnected the battery, then plugged in the power cable and tried to boot and it booted up perfectly after that. The battery icon indicated 13% charge, but it quickly charged back up just fine.
FYI I left the unit in the car overnight right before this happened, and it was pretty chilly that night, 10-20 degreed Fahrenheit. I suspect that caused the issue for some reason, so I've been sure not to do so since.
P.S. I had to do a fair amount of googling around before I found good instructions on taking apart the NC. I think I had to take off the 2 screws under the SD card slot and use a butter knife to just pry the back off. It's just held in with clips and you can't tell it was opened except for the little stickers over the screw holes.
Click to expand...
Click to collapse
Thanks for the feed back. I'm wondering by un-pluging the battery from the nook if it resets it. Kind of like if a phone freezes or if your computer freezes and you pull the battery. Seems like a plan. Not sure if this is what I'll do as I'm sure its still under warranty. If it comes back and its not covered or B & N wont replace it I guess thats my only hope.
im having the same problem as well it was off for a while and now its at the red batter screen. i guess ill try and take it apart?
CLMT said:
im having the same problem as well it was off for a while and now its at the red batter screen. i guess ill try and take it apart?
Click to expand...
Click to collapse
If your not worried about voiding the warranty then sure I guess its worth a shot.
So I got it fixed right. All it was was a faulty cable lol!
jvillejoe said:
So I got it fixed right. All it was was a faulty cable lol!
Click to expand...
Click to collapse
I had this problem too, but I'm not sure "faulty" is the right word for the cable.
My friend borrowed my nook and returned it with a dead battery (Thanks asshole). So I plugged it into my computer at work and just got the always-on low battery message. After 45 minutes I took it to my car so I wouldn't forget it. I plugged it into my USB charger in the car using a different cable. Two hours later, same state.
When I got home I pugged it into the Nook wall charger with yet another cable (not the nook's original) and got the same thing. I searched here to see if I could figure out what was going on and decided to try the original cable with the wall plug. literally two seconds after plugging it in it started booting into Froyo.
I'm sure I didn't have four "faulty" cables. I think those that are saying you should be using the original are correct. The others worked fine when the battery wasn't empty, but mine only responded to the original once it got to the point of the unending low-battery message.
Original charger / cable required with totally empty battery
Same here. With battery completely empty and non standard cable,stuck at red battery sign forever. With orginal cable, boots fine and charges.
solution I found
Have CM7 installed on SDCard, got the battery icon, even with the unit plugged into the charger with oem equipment. Held the power button 'til the unit turned off completely, removed the sdcard, rebooted. Nook booted into stock fine, turned off, re-inserted sdcard and rebooted. All is well.

My D3 died! :(

:crying:
Opened bike race when the screen froze while opening the game (dark screen).
Pulled the battery but when I boot the screen goes on after 3 secs, stays on for 2 secs then goes into dim mode (i can see it's still on).
However my phone doesn't boot since I don't get any whatsapp messages. Normally it should boot to SIM screen but other apps should run.
X+power or M+power doesn't change much.
I'm guessing mobo/cpu fail.... any ideas?
:crying:
edit: It turns on when I put in the charger without battery! Dead battery?
If you put the battery flat on a table does in spin well. Batteries bulge when they are done. The better the spin the worse it is. It's odd the behaviour that can happen with a end of life battery
Sent from my DROID3 using xda premium
Well now I'm not so sure what it is.
When I put the cable in without battery the M logo appeared and then the charge screen with a ? in the battery (because there was none)
Then I put the battery in and it started charging.
After a while I tried to turn it on but same problem - just a black screen when power it, no logo whatsoever.
Now I can't get it to work without battery either...
edit: I don't think it can be the battery, because the screen stays on (it has power apparently) and it doens't work with cable connected either
But I also don't see it being the screen as it never vibrates like it does when you boot it.
How did it just show the charge screen before and now it doesn't??
I made a vid of what happens when I power it:
https://dl.dropbox.com/u/22072961/Droid 3/Video0067.mp4
The Droid 3 and Bionic are similar phones, and it turns out that the Bionic will not boot up without a battery - it will hang at the Moto logo even if plugged in. See this thread at androidforums.com: http://androidforums.com/motorola-d...via-adb-unable-boot-up-phone.html#post5463741
So, it may be that you just need a good battery pack in order to get to Recovery/Bootloader/Fastboot etc. if the phone will not start or start to Safestrap.
doogald said:
The Droid 3 and Bionic are similar phones, and it turns out that the Bionic will not boot up without a battery - it will hang at the Moto logo even if plugged in. See this thread at androidforums.com: http://androidforums.com/motorola-d...via-adb-unable-boot-up-phone.html#post5463741
So, it may be that you just need a good battery pack in order to get to Recovery/Bootloader/Fastboot etc. if the phone will not start or start to Safestrap.
Click to expand...
Click to collapse
Ye, except my phone doesn't even show the motorola logo, and I can't even get to the bootloader menu
edit: and it doesn't explain why I was able to get to the charge screen without battery at first, but not now
Right now I'm having the same problem, I could enter safetrap for now (after 10 attempts)
Emacore said:
Right now I'm having the same problem, I could enter safetrap for now (after 10 attempts)
Click to expand...
Click to collapse
:crying:
I tried at least 30x now no difference
The worst part is using my Samsung Jet "Smarter than a smartphone". Which isn't even close to a smartphone because it doesn't have any of the OSes = no apps
In my XT860 in its power when it reaches the lockscreen, restarts or shuts.
When I put it to charge my battery shows 0% and charging. When I go to Safestrap-after several attempts-, battery shows 99% or sometimes 80%.
I think the cpu wants to leave the world of technology :crying:
edit: yeah, now i get infinite bootloops in the M DualCore LOL
Emacore said:
In my XT860 in its power when it reaches the lockscreen, restarts or shuts.
When I put it to charge my battery shows 0% and charging. When I go to Safestrap-after several attempts-, battery shows 99% or sometimes 80%.
I think the cpu wants to leave the world of technology :crying:
edit: yeah, now i get infinite bootloops in the M DualCore LOL
Click to expand...
Click to collapse
Well at least yours sounds like a software issue. Just wipe
No, I can not turn it on, I can not enter bptools, I can not use RSD, nothing! Just lucky I managed to get a few seconds to safestrap
hi Doubleyp
try to see if it starts with a factory cable (like the Team black hat one) (no need for battery)
if it starts then its the battery
gierso said:
hi Doubleyp
try to see if it starts with a factory cable (like the Team black hat one) (no need for battery)
if it starts then its the battery
Click to expand...
Click to collapse
I tried the stock cable that came with my phone (USB) but nothing happens. Screen doesn't even go on.
The light next to the microUSB does go on.
But my phone has never booted with USB (0.5A). When my battery was 0% I always needed a socket charger because it wouldn't go on and charge with USB
When I then insert battery and try again with stock cable same happens as in the video
DoubleYouPee said:
I tried the stock cable that came with my phone (USB) but nothing happens. Screen doesn't even go on.
The light next to the microUSB does go on.
But my phone has never booted with USB (0.5A). When my battery was 0% I always needed a socket charger because it wouldn't go on and charge with USB
When I then insert battery and try again with stock cable same happens as in the video
Click to expand...
Click to collapse
The stock cable and a factory programming cable are not the same
Sent from my DROID3 using xda premium
Endoroid said:
The stock cable and a factory programming cable are not the same
Sent from my DROID3 using xda premium
Click to expand...
Click to collapse
Ah I see. Well I'm not in the US so getting one would be a PITA
I'm gonna try my spare battery (original battery) tomorrow. It that doesn't work it must be hardware related because I haven't flashed or done anything to it so it's not softbricked or something.
edit: it team blackhat do send to europe? How would this be different from trying another (working) battery?
Try cutting a USB cable open, hook the red wire to the + of the battery and - to the black and let it charge that way. Also, do you have any MicroUSB charger? I have one for a BB Bold I used to have that delivers I think 1.25A and it could charge my phone from dead (obviously not now with the flex cable having a rip in it).
DoubleYouPee said:
I tried the stock cable that came with my phone (USB) but nothing happens. Screen doesn't even go on.
The light next to the microUSB does go on.
But my phone has never booted with USB (0.5A). When my battery was 0% I always needed a socket charger because it wouldn't go on and charge with USB
When I then insert battery and try again with stock cable same happens as in the video
Click to expand...
Click to collapse
The little light next to the USB port is the 'It's still alive" light that Moto put in when the battery is completely dead. It's to let you know that the phone *is* charging, just not high enough to boot the phone (i.e. when you let the battery completely die).
WHY they did not make it a standard charging light (like the D1 and D2) I don't know, but that's the only time it comes on. A quick flicker on USB plugin, or when the battery is dead. The light goes out when it gets enough power to boot up.
Skreelink said:
The little light next to the USB port is the 'It's still alive" light that Moto put in when the battery is completely dead. It's to let you know that the phone *is* charging, just not high enough to boot the phone (i.e. when you let the battery completely die).
WHY they did not make it a standard charging light (like the D1 and D2) I don't know, but that's the only time it comes on. A quick flicker on USB plugin, or when the battery is dead. The light goes out when it gets enough power to boot up.
Click to expand...
Click to collapse
Well, it's not charging because there's no battery , the light it still on
I really dont see how its the battery because when I put it in without cable the screen turns on and stays on for as long as I keep the battery in. So it HAS power. Today I'm getting my spare battery and we'll see I guess..... don't have my hopes up
My daughters D3 was doing the same thing,me being not ready to dig into a phone yet ,took to a local repair shop, they checked it out and found it had a bad LCD,should get back Friday, sorry for the bad news,just thought you would like some insight.
Sent from my Droid 3 using xda app-developers app
Buckaru11 said:
My daughters D3 was doing the same thing,me being not ready to dig into a phone yet ,took to a local repair shop, they checked it out and found it had a bad LCD,should get back Friday, sorry for the bad news,just thought you would like some insight.
Sent from my Droid 3 using xda app-developers app
Click to expand...
Click to collapse
Thanks. But should it turn on when the LCD is bad? It doesn't even boot else It would vibrate once.
Can anyone confirm that the phone should boot when I remove the LCD alltogether? Else it might be a bad LCD or loose connector

M7 charges for 20 seconds then stops charging

Dear XDA,
I have a fairly annoying problem. The phone is not charging properly.
When i connect my phone to a charger it charges for roughly 20 seconds. Usually it doesnt show anyting at the start. But after a while it shows the charging icon on the display and the led starts blinking. After 20 seconds it stops doing that and after a while it shows the charging icon + blinking led again. Somehow it's in a charging loop.
I've tried different adapters. Different cables. Let it 'charge' overnight. And hook it on to a computer for a hour or so.
Sometimes i can turn my phone on but then it's on 1% and powers off emediatly. It won't charge when it's turned on.
I'm running MaximusHD 46. I have it for a while now and had no problems whatsoever.
The phone is from the Netherlands but I live now in Zanzibar. They have a different power output and the voltage is not stable. Usually i charge it when there is a stabilizer connected. But hasn't been always the case. Could that be the problem?
Thanks in advanced for your replies,
Lennard
len.asdf said:
Dear XDA,
I have a fairly annoying problem. The phone is not charging properly.
When i connect my phone to a charger it charges for roughly 20 seconds. Usually it doesnt show anyting at the start. But after a while it shows the charging icon on the display and the led starts blinking. After 20 seconds it stops doing that and after a while it shows the charging icon + blinking led again. Somehow it's in a charging loop.
I've tried different adapters. Different cables. Let it 'charge' overnight. And hook it on to a computer for a hour or so.
Sometimes i can turn my phone on but then it's on 1% and powers off emediatly. It won't charge when it's turned on.
I'm running MaximusHD 46. I have it for a while now and had no problems whatsoever.
The phone is from the Netherlands but I live now in Zanzibar. They have a different power output and the voltage is not stable. Usually i charge it when there is a stabilizer connected. But hasn't been always the case. Could that be the problem?
Thanks in advanced for your replies,
Lennard
Click to expand...
Click to collapse
This problem occurs all the time? I mean it's the same in all modes like when booted up and running Android, while powered off and while in recovery.
Or only when the device is powered off?
What recovery are you using ? (name and version) please :good:
Danny201281 said:
This problem occurs all the time? I mean it's the same in all modes like when booted up and running Android, while powered off and while in recovery.
Or only when the device is powered off?
What recovery are you using ? (name and version) please :good:
Click to expand...
Click to collapse
I have not been able to get into recovery. Basically it's dead in the water and occasionally i can turn it on.
The recovery i use is TWRP. The version i'm not sure of (since i cannot check) but if I think it's 2.6.3.6.
len.asdf said:
I have not been able to get into recovery. Basically it's dead in the water and occasionally i can turn it on.
The recovery i use is TWRP. The version i'm not sure of (since i cannot check) but if I think it's 2.6.3.6.
Click to expand...
Click to collapse
Sounds like a Hardware problem either with the usb port or the battery itself.
A new usb cable may help if you've already tried that there's not much else you can do.
Some of the newer 2.8.x.x versions of TWRP have issues charging while off. But it doesn't effect charging any other time. Have you tried powering on while it's connected t an AC wall charger?
Danny201281 said:
Sounds like a Hardware problem either with the usb port or the battery itself.
A new usb cable may help if you've already tried that there's not much else you can do.
Some of the newer 2.8.x.x versions of TWRP have issues charging while off. But it doesn't effect charging any other time. Have you tried powering on while it's connected t an AC wall charger?
Click to expand...
Click to collapse
Thanks again for the reply.
I've tried multiple usb cables and chargers . Also I tried to turn it on while connected to a wall charger, even recovery doesnt seem to work. Yesterday I still could turn it on. But today not ..
Ugh, sounds like I have to buy a new phone
You have checked the usb port for dust and lint yeah?
oc74ne said:
You have checked the usb port for dust and lint yeah?
Click to expand...
Click to collapse
Lint? What do you mean with that? But yeah, I have cleaned the usb port from dust.
And I managed to get into recovery! I tried finding out where i could reset the battery settings... but I couldn't find it . The phone was getting hot so i think it's sort of charging in recovery mode. So i let it be in recovery mode for the charging. Let's see if that works :]
len.asdf said:
Lint? What do you mean with that? But yeah, I have cleaned the usb port from dust.
And I managed to get into recovery! I tried finding out where i could reset the battery settings... but I couldn't find it . The phone was getting hot so i think it's sort of charging in recovery mode. So i let it be in recovery mode for the charging. Let's see if that works :]
Click to expand...
Click to collapse
If you can get a little charge in the battery you can try the USB Host Mode reset. Power off the device and hold Volume up+Volume Down+Power. Hold all three buttons for 2mins plus. The device will appear to bootloop while your holding the buttons. That's normal. When you let go the phone should boot up normally.
Test the charging again :good:
Danny201281 said:
If you can get a little charge in the battery you can try the USB Host Mode reset. Power off the device and hold Volume up+Volume Down+Power. Hold all three buttons for 2mins plus. The device will appear to bootloop while your holding the buttons. That's normal. When you let go the phone should boot up normally.
Test the charging again :good:
Click to expand...
Click to collapse
Thanks! That might do it. Anyway i'll try it this afternoon when i'm back home. Should I keep the phone connected to the charger or disconnect?
len.asdf said:
Thanks! That might do it. Anyway i'll try it this afternoon when i'm back home. Should I keep the phone connected to the charger or disconnect?
Click to expand...
Click to collapse
I suppose it would be best to disconnect during the reset procedure. But I don't no for sure if it will make any difference connected or not.
Danny201281 said:
I suppose it would be best to disconnect during the reset procedure. But I don't no for sure if it will make any difference connected or not.
Click to expand...
Click to collapse
He guys! Just wanted to let you know that nothing really worked so i figured my battery is just broken.
Anyway, Thanks for the help!
Cheers,
Lennard

Phone battery drained now won't power up

Hi all,
Last night I was using my Nexus and the battery died during use. It happens. I plugged it in to charge and got a green LED which I though was odd since I had never seen that before. After a few seconds I got the familiar battery symbol on the screen but I noticed it wasn't charging. unplugged and replugged then went to sleep. I woke up the next morning to a very dead phone. No button combination would power it back on. I thought maybe the phone didn't charge at all so I moved it to a second Motorola Turbo Charger I have and left it for an hour. Came back, nothing. I then moved it to a Qi charger to see what happens. Came back an hour later, nothing again. I've tried several other chargers, and also charging via PC USB to no avail.
When I plug it in to my laptop I do get a "device recognized" tone from Windows 10 but nothing more. Device manager doesn't show me anything. ADB devices doesn't show anything.
At this point what can I do? This is the second RMA I've had to do from Motorola, the first was a bad power button.
Help!
huitz said:
Hi all,
Last night I was using my Nexus and the battery died during use. It happens. I plugged it in to charge and got a green LED which I though was odd since I had never seen that before. After a few seconds I got the familiar battery symbol on the screen but I noticed it wasn't charging. unplugged and replugged then went to sleep. I woke up the next morning to a very dead phone. No button combination would power it back on. I thought maybe the phone didn't charge at all so I moved it to a second Motorola Turbo Charger I have and left it for an hour. Came back, nothing. I then moved it to a Qi charger to see what happens. Came back an hour later, nothing again. I've tried several other chargers, and also charging via PC USB to no avail.
When I plug it in to my laptop I do get a "device recognized" tone from Windows 10 but nothing more. Device manager doesn't show me anything. ADB devices doesn't show anything.
At this point what can I do? This is the second RMA I've had to do from Motorola, the first was a bad power button.
Help!
Click to expand...
Click to collapse
try a different usb chord and try a different charger, they can "die" rather quickly sometimes.
Yep, I've tried several working chargers. No go. Including wireless chargers.
huitz said:
Yep, I've tried several working chargers. No go. Including wireless chargers.
Click to expand...
Click to collapse
try this, my phone stops charging occasionally and this is what I do.. I boot into recovery(twrp recovery, it shows if charging or not), I see it charging there, then I boot back into system. if you don't have twrp recovery, try it with stock recovery. hopefully you have enough of a charge to try.
Thanks simms, still no luck. There's no charge at all on this one so I can't even get it to recovery.
Try long pressing the power button for 20 seconds...
what's odd is that it won't charge on a wireless charger. my USB is kinda broken, so I use a wireless charger. it could be that the battery itself is messed up, maybe you need a new battery. if you had it here, in NYC, I'd offer to try to fix it for you(no charge), well if it doesn't need a new battery.
---------- Post added at 05:08 PM ---------- Previous post was at 05:07 PM ----------
does the wireless charger have a light on it, for when its charging? if you put your phone on it, does a light go on?
Thanks simms!
Still no luck so you're probably right. Likely a bad battery. I contacted Motorola since I bought it from them directly and had me RMA it without many questions. Hopefully I have a working Nexus again in a week or so.
simms22 said:
try a different usb chord and try a different charger, they can "die" rather quickly sometimes.
Click to expand...
Click to collapse
How old is the phone?
taw5150 said:
How old is the phone?
Click to expand...
Click to collapse
mine? november 2014 is when i bought it. and i skipped the n6p! lol. really, i love my nexus 6. i have a feeling about the next nexus though, she will be THE BEAST.
electricpete1 said:
Try long pressing the power button for 20 seconds...
Click to expand...
Click to collapse
Just wanted to make sure you have tried this
taw5150 said:
How old is the phone?
Click to expand...
Click to collapse
The phone was less than a year old.
It was actually a replacement device as the original one I bought had a bad power button (it was hard to press).
electricpete1 said:
Just wanted to make sure you have tried this
Click to expand...
Click to collapse
Yes, definitely tried it. Tried getting it into recovery as well without luck.

Help: Not charging

My model is F8132, 39.2.A.0.374.
Now the charging problem is driving me crazy: it's not charging with any wall charger. More precisely:
1. When power-on and connected to wall charger, NOTHING happens.
2. When power-off and connected to wall charger, red light pops out for a second and disappears, "SONY" pops out for seconds, and then the battery sign comes out WITHOUT charging.
3. The phone IS charging when connected to the computer in any case.
4. In fastboot mode when connected to the wall charger, IT'S charging.
I have to tried to use the Companion to repair, and to use flashtool to flash the firm that I have been using, both don't work. I have not unlocked the bootloader, or rooted the phone.
To my knowledge, it seems that the kernel is not working well when it is supposed to recognise the wall charger, but I hesitate to flash a rooted kernel since I never do anything crazy.
Please tell me what to do! GREAT THANKS!
I have some problems charging my Xperia X depending on the cable I use (I have a few different micro USB cables from old phones) . Did you try a different cable?
juliompinheiro said:
I have some problems charging my Xperia X depending on the cable I use (I have a few different micro USB cables from old phones) . Did you try a different cable?
Click to expand...
Click to collapse
Cable and chargers are absolutely in great conditions. I have tried a bunch of them.
TXH said:
Cable and chargers are absolutely in great conditions. I have tried a bunch of them.
Click to expand...
Click to collapse
Really strange and seems software related...
TXH said:
I have to tried to use the Companion to repair, and to use flashtool to flash the firm that I have been using, both don't work. I have not unlocked the bootloader, or rooted the phone.
Click to expand...
Click to collapse
Did you ever try a different firmware version and wiping all data/cache/etc?
juliompinheiro said:
Really strange and seems software related...
Did you ever try a different firmware version and wiping all data/cache/etc?
Click to expand...
Click to collapse
Not yet. But why should it work? I have flashed the same firmware, the ROM should be absolutely rewritten, and if the kernel is not completely renewed, why should it be renewed when I flash other versions?
So now I have two conjectures, one is that the kernel is hurt which will not be completely rewritten when we flash the device in usual ways, the other is that something is hurt beneath the kernel level.
But anyway, I'm not an IT guy, and I really need experts now.
TXH said:
Not yet. But why should it work? I have flashed the same firmware, the ROM should be absolutely rewritten, and if the kernel is not completely renewed, why should it be renewed when I flash other versions?
Click to expand...
Click to collapse
If there are some blocks of the storage where the kernel is that are not completed rewritten and/or that are damage, it is very weird or lucky for you that you can still boot and it messed only with that very specific part for charging, and not some other part.
TXH said:
So now I have two conjectures, one is that the kernel is hurt which will not be completely rewritten when we flash the device in usual ways, the other is that something is hurt beneath the kernel level.
But anyway, I'm not an IT guy, and I really need experts now.
Click to expand...
Click to collapse
So if you can still boot I would discard that the kernel is damaged... It might be some weird bug with your very specific phone and that very specific kernel, so to rule that out you need to change change the kernel flashing another firmware version, and with a different kernel if it is still not charging, then I would say it is something other than the kernel, maybe some specific hardware part with some code inside that helps charging the phone. If it is hardware related you would need to take to sony.
Bur as I said, it seems software related as you can charge with a computer.
juliompinheiro said:
Really strange and seems software related...
Did you ever try a different firmware version and wiping all data/cache/etc?
Click to expand...
Click to collapse
juliompinheiro said:
If there are some blocks of the storage where the kernel is that are not completed rewritten and/or that are damage, it is very weird or lucky for you that you can still boot and it messed only with that very specific part for charging, and not some other part.
So if you can still boot I would discard that the kernel is damaged... It might be some weird bug with your very specific phone and that very specific kernel, so to rule that out you need to change change the kernel flashing another firmware version, and with a different kernel if it is still not charging, then I would say it is something other than the kernel, maybe some specific hardware part with some code inside that helps charging the phone. If it is hardware related you would need to take to sony.
Bur as I said, it seems software related as you can charge with a computer.
Click to expand...
Click to collapse
I tried to flash a 6.0 firmware, it's not working. But what's new is that when the phone is connected to the wall charger, it beeps periodically, with no LED light. **** my phone.....
TXH said:
I tried to flash a 6.0 firmware, it's not working. But what's new is that when the phone is connected to the wall charger, it beeps periodically, with no LED light. **** my phone.....
Click to expand...
Click to collapse
It may be hardware-related problem, send it for repair under warranty if it is under good condition
So could you fix this? Im having the exact same issue! thanks
RCSPORT said:
So could you fix this? Im having the exact same issue! thanks
Click to expand...
Click to collapse
No, I've been charging it in blue mode when turning it off for several months.
TXH said:
No, I've been charging it in blue mode when turning it off for several months.
Click to expand...
Click to collapse
thanks! i guess i need a new phone lol! by the way i tried to charge it in blue mode, but no luck, exactly how do you do it? Thanks again!
RCSPORT said:
thanks! i guess i need a new phone lol! by the way i tried to charge it in blue mode, but no luck, exactly how do you do it? Thanks again!
Click to expand...
Click to collapse
turn off the phone, wait for a few seconds, press volume up and hold it, then plug in the usb charge.
Did anybody find a fix?
...
​
TXH said:
My model is F8132, 39.2.A.0.374.
Now the charging problem is driving me crazy: it's not charging with any wall charger. More precisely:
1. When power-on and connected to wall charger, NOTHING happens.
2. When power-off and connected to wall charger, red light pops out for a second and disappears, "SONY" pops out for seconds, and then the battery sign comes out WITHOUT charging.
3. The phone IS charging when connected to the computer in any case.
4. In fastboot mode when connected to the wall charger, IT'S charging.
I have to tried to use the Companion to repair, and to use flashtool to flash the firm that I have been using, both don't work. I have not unlocked the bootloader, or rooted the phone.
To my knowledge, it seems that the kernel is not working well when it is supposed to recognise the wall charger, but I hesitate to flash a rooted kernel since I never do anything crazy.
Please tell me what to do! GREAT THANKS!
Click to expand...
Click to collapse
I have the same problem, x peria xp SOV33 cannot fill properly and very long when the phone is active, it doesn't even charge when the cellphone turns off.
I can not get into flash & quick boot mode.
replacing a similar charger cable and adapter does not help at all.
after a few days I made my own charger cable.
combining usb cable with utp cable. (I mean making a single cable charger, not a fiber).
I'm connected to the fast charging adapter version.
and this works.
but the problem is the device can not enter flashmode & fastboot.
I do not guarantee how this will work for all.
the risk of hardware damage is borne by each
sorry my english is very bad
https://forum.xda-developers.com/picture.php?albumid=15042&pictureid=57784
https://forum.xda-developers.com/picture.php?albumid=15042&pictureid=57783
https://forum.xda-developers.com/picture.php?albumid=15042&pictureid=57782
Hi, I have a Sony Xperia X compact that has suddenly stopped charging using either the dedicated wall charger. It will charge using my external battery pack, but when it is plugged into the wall charger it will not charge. At first I assumed it was the charger itself, as the micro USB cable was obviously working with my battery pack. The charger I bought was also a genuine Sony one, but this didn't work either, so both this and the original one was used on my husband’s Nokia Lumina 520 which also has a micro USB port for charging and it charges that fine. I then got another micro USB lead and that didn't work either, so I tried my husband’s charger on my phone and again, no charging activity.
It's a weird one, as I don’t understand why it won’t recognise a wall charger but is fine with my batter pack and of not it doesn’t recognise a computer either.

Categories

Resources