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htc one won't charge when is on

Hi
my htc one don't want to charge while is on...I can charge only when is off.when I connect to charger or laptop nothing is happend.I made a hard reset,install another rom,tried with another charger...nothing ...If I connect to my laptop via cable my phone is not recognized..I don't know what to do to fix this..

nobody have this problem before?

cristy7610 said:
nobody have this problem before?
Click to expand...
Click to collapse
I have the same problem. It was preceded by my phone going into Car Mode for no reason and also thinking I was USB connected when I was connected to a charger.
I have sent the phone to HTC who want me to pay for a new motherboard as the bootloader is unlocked. They sent me a picture of the phone showing the bootloader was unlocked but for some reason they sent me a photo of someone elses phone (mine is black and the photo is of a silver one). I now have an escalated ticket to sort this out - has been open since Monday. I am losing patience with HTC.........

Same here... I don't have HTC Warranty, what can i do?

shadwell_lad said:
I have the same problem. It was preceded by my phone going into Car Mode for no reason and also thinking I was USB connected when I was connected to a charger.
I have sent the phone to HTC who want me to pay for a new motherboard as the bootloader is unlocked. They sent me a picture of the phone showing the bootloader was unlocked but for some reason they sent me a photo of someone elses phone (mine is black and the photo is of a silver one). I now have an escalated ticket to sort this out - has been open since Monday. I am losing patience with HTC.........
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Click to collapse
Mine was having the same trouble. Car mode, not charging and usb host mode warning. I made some alterations suggested in another thread as: Turn off fast boot, and choose no screen lock and reboot. The phone charged at night, but it was turned off. I'll get home and see what's up. The worst thing for me is that I'm in Brazil and we get no support here. I'll have to send it to the US, to a friend so he can send to htc. Didn't get to see if it connects to the pc. I'll be pissed if it doesn't.
Oh, mine is completely stock. Didn't unlock bootloarder or S-OFF

Phone is working just fine now. Recharging when on, no more car app going crazy. I only turned off fast boot and lock screen, rebooted and problems solved.

cristy7610 said:
nobody have this problem before?
Click to expand...
Click to collapse
I already fixed this charging issue...it has nothing to do with HW.
Just replaced this parts shown in the attached image below

I don't know what is happend but the phone is charging now.I buy an LG G2 and let the phone off one week and after that when I plugged in charger everything is normal.The problem now is with the microphone now because when I call somebody he can't hear me,but I can hear the other person.If I activate the speaker everything is good and I can use my phone for calls.Now the phone is in service and I will reply with results when I will get it back.

I have the same problem, there are many topics about this:
http://forum.xda-developers.com/showthread.php?t=2332046&highlight=charge&page=3
http://forum.xda-developers.com/showthread.php?t=2417377&highlight=charge&page=3
And I have read many theories about the causes of this problem:
1) damaged usb port
2) virtual sd-card corrupted
3) damaged proximity sensor
But apparently the only solution is send it to warranty...

I am kinda having the same problem...
I can charge when its on but it has to be with certain chargers...
like a usb wall charger but not certain standard ones
charges in the car no problem and when off..
But this only recently happened when I flashed a new Rom...
I restored back to another rom and it charges no problem...
So now I think it has something to do with the freq of how the phone is clocked at...
Im testing right now to see if I clock it to something different over or under it might fix the problem...
Will post results

Solved
cristy7610 said:
Hi
my htc one don't want to charge while is on...I can charge only when is off.when I connect to charger or laptop nothing is happend.I made a hard reset,install another rom,tried with another charger...nothing ...If I connect to my laptop via cable my phone is not recognized..I don't know what to do to fix this..
Click to expand...
Click to collapse
Yeah i just solved. Thanks god.
I had the same problem after totally discharge the phone and try to charge it with a generic charger.
The device didnt charge when ON and didnt connect to USB neither.
It starts putting itself in car mode and USB host mode.
I was going to try a defferent kernel when i re-unlocked the phone and rooted it (i install TWRP2 v2.6.3.3)
in my way to install the kernell (and change the ROM) i did a factory wipe with the TWRP2 tool and then
i noticed that the phone starts charging again.
It is like kew again.
I hope this help a bunch of people out there, i made a hugh investigation and no one have any idea, they
keep telling you that is a hardware problem. If the phone dont charge it all than is a hardware problem if
it charges when is OFF or in Fasboot mode than is a software problem.
Sorry for my english. Spread the word.
email: [email protected]

Mine stopped charging, battery is now empty and it's completely unresponsive. It doesn't charge, LED doesn't blink, I can't boot it(not even in bootloader). What can I do? It's still under warranty, but the bootloader is unlocked and I have installed a custom ROM. Do you think they will notice that because it doesn't boot at all and they don't open the phones in Croatia(where I live) as far as I know because they don't have the right equipment so they just exchange them. Should I just try sending it?

My friend have same problem His phone will charge when its turned off. But wont charge when its turned on. and wont charge either until the battery is 0%. any help guys

ashok said:
My friend have same problem His phone will charge when its turned off. But wont charge when its turned on. and wont charge either until the battery is 0%. any help guys
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Click to collapse
If he deactivate the fastboot option then he will be able to charge at any % when off. thats where im right now, but it charges intermitent, its like its charging for 5 secs then it starts again, over and over, its slow but at least it works :/
its really sad

Laderiva said:
If he deactivate the fastboot option then he will be able to charge at any % when off. thats where im right now, but it charges intermitent, its like its charging for 5 secs then it starts again, over and over, its slow but at least it works :/
its really sad
Click to expand...
Click to collapse
he tried that. But that option is not working

[Q] Charging issue

I'm absolutely freaking baffled. Simply put, my Atrix HD doesn't charge if it's powered on. At all. It doesn't even recognize that it's plugged into a power source. As soon as I turn it off, the little green light at the top lights up. I need help, this is infuriating me.

Have you tried a different charging cable... Or plugging it into the USB port on a PC while the phone is on? If it still displays these symptoms, it's possible the micro USB connector on the phone is messed up

mrao said:
Have you tried a different charging cable... Or plugging it into the USB port on a PC while the phone is on? If it still displays these symptoms, it's possible the micro USB connector on the phone is messed up
Click to expand...
Click to collapse
I am now realizing I should have gone into more detail about the issue. I went to plug it in today, and it wouldn't charge. It was running the latest Milestone build of CM11. I went ahead and tried to turn it off and back on, and it started boot looping. I managed to get it into AP Fastboot and fastboot-flashed it back to stock. It has an unlocked bootloader. So now I'm on stock Android 4.1.1, and boot looping with the battery below ten percent. Above ten percent, it stops looping and just kind of sits there, but will boot up fine. Once I get it back into Android, it stops charging again. The issue persists no matter what cable/charger/PC combination I use. Since it charges fine in Fastboot, Recovery, and while off, and persists across multiple chargers and cords, the only idea I have is that it is a software issue in Android somewhere, I just can't figure out for the life of me where it might be.

ikoniq said:
I'm absolutely freaking baffled. Simply put, my Atrix HD doesn't charge if it's powered on. At all. It doesn't even recognize that it's plugged into a power source. As soon as I turn it off, the little green light at the top lights up. I need help, this is infuriating me.
Click to expand...
Click to collapse
Have you tried deleting battery stats?

mrao said:
Have you tried a different charging cable... Or plugging it into the USB port on a PC while the phone is on? If it still displays these symptoms, it's possible the micro USB connector on the phone is messed up
Click to expand...
Click to collapse
Arjomer said:
Have you tried deleting battery stats?
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Click to collapse
Well now it won't boot at all, so it's a bit of a moot point.

UPDATE: It's boot looping again, pretty sure that's it having a more or less dead battery tho. Woo!

Are you using original Motorola charger ? I've had problems with 3rd party chargers/cables with Atrix.

mm166 said:
Are you using original Motorola charger ? I've had problems with 3rd party chargers/cables with Atrix.
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Click to collapse
Yeah, original Motorola charger.
Just a note, I can get it into fastboot, flash it, reboot it, and have it not boot loop for a few minutes, but as soon as the bootloader hands control off it stops charging...while it's in fastboot it seems to either be charging or running off USB.

No charging after nougat update

I applied OTA nougat update yesterday. Since then my phone won't charge even when off. It also gets very hot when connected to the charger.
When connecting to a charger that has a led in it, the light will flicker one and off repeatedly.
[update April 21]
Samsung is asking for $400 to fix the phone.
For complete disclosure, the phone was purchased from Amazon US. My interaction is with Samsung Israel. They place the responsibility on the seller (an Amazon store) instead of owning it, even though the update malware came from Samsung Mobile.

mobile.dev said:
I applied OTA nougat update yesterday. Since then my phone won't charge even when off. It also gets very hot when connected to the charger.
When connecting to a charger that has a led in it, the light will flicker one and off repeatedly.
Click to expand...
Click to collapse
I'd suggest you save as much as possible of your stuff that you want and then do a factory reset so that there's no old apps or other stuff that's causing it.. Make sure you have OEM unlock enabled to in Developer options so you don't end up with no FRP crap.

MrMike2182 said:
do a factory reset
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Click to collapse
Thanks for offering a solution. Unfortunately with the battery at zero I can't do anything on the phone.
So the first priority is getting some charge into the battery.

mobile.dev said:
Thanks for offering a solution. Unfortunately with the battery at zero I can't do anything on the phone.
So the first priority is getting some charge into the battery.
Click to expand...
Click to collapse
Do you happen to have a wireless charger? If not try another wire or even try using the usb ports on a laptop or desktop computer.

MrMike2182 said:
Do you happen to have a wireless charger? If not try another wire or even try using the usb ports on a laptop or desktop computer.
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Click to collapse
It's not a wire or port issue. Wireless charger doesn't work too. I tried different cables and chargers, nothing worked.
When connecting to a Macbook, I get a message "USB Accessories Disabled - Unplug the accessory using too much power to re-enable USB devices."
I'm guessing part of the update was a change to the circuit that guards the battery. Perhaps an aftermath of the exploding Note 7 fiasco.
I'll talk with Samsung next week and will update here.

When booting into recovery, I get the following screens:
Installing system update
No command
After these screens the device goes into the recovery menu.
Anyone know of a way to disable charging on USB? If I could get the USB working I could flash again.
Also, is it safe to flash to stock Marshmallow after the (failed) Nougat update?

Hi I have the same problem. Did you happen to find a solution?

Santoni only charges with original charger when empty

Hej Folks,
my Santoni has this quirk that I can charge it with any charger, as long as it still has some energy. When it shuts down automatically because of low battery, it will only accept the original Xiaomi charger to recharge. This just gives me headaches, because when I loose my charger while traveling, I'm completely screwed! It will still turn on in fastboot and recovery and burn the last bit of energy left in the battery, but it won't charge there either...
I' running microG Lineage, and don't know whether it worked before I installed it or not, cause I didn't test that.
Any Ideas besides buying more original Xiaomi chargers?

What about USB cable? which USB cable you are using? have you tried using different USB cable?
check with USB port if there's any dust/lint, if so then try cleaning it and try charging it again.

metelhammer said:
What about USB cable? which USB cable you are using? have you tried using different USB cable?
check with USB port if there's any dust/lint, if so then try cleaning it and try charging it again.
Click to expand...
Click to collapse
I tried various USB-cables, all of them work with the original charger, but not with the seven other chargers that I tried (even though these work when the phone is still on).

MrFrenchguy said:
I tried various USB-cables, all of them work with the original charger, but not with the seven other chargers that I tried (even though these work when the phone is still on).
Click to expand...
Click to collapse
Any USB and charger combination(s)should just work fine, i am not sure why are you getting this issue.
Have you changed your device's battery? (just asking, if so then that might be culprit).
Anyways for time being let me presume you haven't so in that case you may want to try clean flashing some other ROM(s) and see if you face the same issue. sometimes ROM or kernel causes this issue. similarly you can try changing kernel. (Do backup everything if you choose to clean flash)

Battery suddenly will not charge anymore

Hi , my XZ2 is about one and a half years old. No problem whatsoever until this morning. I plugged in the charge cable, I got the message "charging" but it will not charge. I checked the cable and charging device (worked with another phone) so it is in the phone or in the connection. Cleaned connection (woorden tooth pick), nothing helped. Any suggestions? Battery level is now at 5 % so I can not do a lot anymore...

Have you tried different charging brick? You cleaned the port but I'd recommend using a cotton bud and isopropyl alcohol to clean it from corrosion.
If it won't help that is probably the fault of charging port itself. I had issues with charging when it would randomly stop charging and replacing port itself worked and it isn't doing that anymore (I replaced it around 2 months ago).
Edit: Also try charging the phone when it is turned off.

Verity. said:
Have you tried different charging brick? You cleaned the port but I'd recommend using a cotton bud and isopropyl alcohol to clean it from corrosion.
If it won't help that is probably the fault of charging port itself. I had issues with charging when it would randomly stop charging and replacing port itself worked and it isn't doing that anymore (I replaced it around 2 months ago).
Edit: Also try charging the phone when it is turned off.
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Click to collapse
Thanks, I tried, but the alcohol did not work either. (And yes, I tried different brick and cable and also with different phone). I will have battery replaced, I guess that helps. Thanks anyway.

Try doing a hard reboot then powering down the phone and see if that works.

iwrbc2 said:
Thanks, I tried, but the alcohol did not work either. (And yes, I tried different brick and cable and also with different phone). I will have battery replaced, I guess that helps. Thanks anyway.
Click to expand...
Click to collapse
I recommend getting charging port on aliexpress or ebay idk, it costs around 10-12$, I'm pretty sure changing the battery won't help much - considering it's not a motherboard fault. Also, update us if anything will change, I'm very curious

I will update yo uhere when I know more , thanks

I had the same issue, when I used Lineage OS 18. To solve it pressed up volume button and power button and waited until 3 vibrations.

dsntbc said:
I had the same issue, when I used Lineage OS 18. To solve it pressed up volume button and power button and waited until 3 vibrations.
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Click to collapse
A hard reboot?

I promised I would let you know... I changed my mind at a certain moment and decided to check if the defect was covered by the Sony-guarantee. It was. So I sent it in, and after two or three weeks I got it back. Entire new mother board. So I think this was a real physical defect which could not be solved by your kind suggestions [thanks].

quite similar to my case, though for me the cable actually melting and i can't charge it using normal usb c cable anymore
nowadays it's either via wireless, or via usb C to usb C → usb A adapter

seilent said:
quite similar to my case, though for me the cable actually melting and i can't charge it using normal usb c cable anymore
nowadays it's either via wireless, or via usb C to usb C → usb A adapter
Click to expand...
Click to collapse
Sounds like a known mobo power controller failure.
Press Sony for a free repair... lean on them hard if you must. Keep calling until someone there does the right thing.
If you're lucky the first call will get it.
Free repair, free replacement or a full refund check, don't settle for less!
Lol, I've played hardball with Sony and won*
*hammered a few people in the process, oops.

blackhawk said:
A hard reboot?
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Click to collapse
Yea, I switched to IodeOS based on lineageOS 17, until march update, i had no issues, so either I have very bad luck, or something is buggy in software.

dsntbc said:
Yea, I switched to IodeOS based on lineageOS 17, until march update, i had no issues, so either I have very bad luck, or something is buggy in software.
Click to expand...
Click to collapse
Not software... firmware which is much worse.
Flash it back to see what's what.
When I have a stable OS that's doing what I want, I leave it be.
Updates, destroyer of worlds...

blackhawk said:
Not software... firmware which is much worse.
Flash it back to see what's what.
When I have a stable OS that's doing what I want, I leave it be.
Updates, destroyer of worlds...
Click to expand...
Click to collapse
Yeah, i did it once, after i bricked it, but i see, i will have to do it second time. Or at least i need to install another ungoogled OS, not based on lineage.

dsntbc said:
Yeah, i did it once, after i bricked it, but i see, i will have to do it second time. Or at least i need to install another ungoogled OS, not based on lineage.
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Click to collapse
Google is a menace, no doubt.
Currently I keep Google Play Services disabled most of the time.
Try charging it with the phone powered off and see if that helps.

Yes, it did help, but fastcharging seems to be disabled, when phone is powered off.

dsntbc said:
Yes, it did help, but fastcharging seems to be disabled, when phone is powered off.
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Click to collapse
That's strange.
I don't think the firmware flashes the power controller chipset... or if it's flashable.
My 10+ fast charging is acting erratic. Tried everything except a factory reset. May be the battery... fun isn't it?

I wanted to boot TWRP and bricked phone while doing it. We will see if swiss firmware will change anything

Actually it's south american, but charging works without problem, as last time