Hi all, thanks a lot to read the thread and try to help.
The thing is that even I haven't install anything nor updating any room, I have a real problem lately.
If I use WiFi my HTC works fine, but when I disconnect WiFi, even a data logo appears (H or 3G) nothing that uses data works.
I cannot use Whatsapp, Facebook even open Google on a new tab.
The arrows keep moving on my status bar, but I downloaded a data monitor and says that nothing is moving in data usage.
What can I do before I lose WiFi?
I have restored the mobile phone, a complete wipe, i'll write you soon.
Call your operator because it seems to be
A: a provider sided problem
B: a signal problem
C: hardware/software problem
If c: try to get a replacement.
Sent from my HTC One using XDA Premium 4 mobile app
SergiNS said:
Hi all, thanks a lot to read the thread and try to help.
The thing is that even I haven't install anything nor updating any room, I have a real problem lately.
If I use WiFi my HTC works fine, but when I disconnect WiFi, even a data logo appears (H or 3G) nothing that uses data works.
I cannot use Whatsapp, Facebook even open Google on a new tab.
The arrows keep moving on my status bar, but I downloaded a data monitor and says that nothing is moving in data usage.
What can I do before I lose WiFi?
I have restored the mobile phone, a complete wipe, i'll write you soon.
Click to expand...
Click to collapse
Same problem, except it is intermittent. Have always had LTE service in my apartment until a couple of weeks ago. Sometimes the mobile data works, sometimes it doesn't. Full bars, shows data icon, but can NEVER download MMS, even when mobile data is working.
Any help other than call the provider?
Viper One 6.2.1
latest firmware i could find
Related
I currently have something on the phone not allowing 3g access. I can't seem to figure out what it is, but I believe I narrowed it down to an App. I did a wipe and clean rom install and 3g was working fine. I did a titanium backup restore of all apps with data and now 3g isn't working again. Anyone know of an easy way to pinpoint what is blocking my 3g? I tried ending all tasks in advanced task manager, but I'm guessing the phone would need a reboot to bring back 3g?
Have you check you settings-wireless & networks-mobile networks-use only 2g networks?
ya I tried using only 2g network, I even tried researching the network and it finds tmobile in the settings. I even went as far as getting a fresh sim card prior to wiping the phone. Somehow after an app/data restore from titanium back up, tmobile internet no longer works still. It's why I wiped in the first place.
1) Double check your APN settings in settings > networks > mobile networks
2) In dialer, dial *#*#4636#*#* > choose phone info > scroll down > verify that 'set preferred network type' reads WCDMA preferred.
3) Also in settings, make sure you didnt set 'use 2g only'. Same location as #2 above
Thanks for your help. I actually just did a nandrestore from an image I had that was a week old and internet came back, so it has to of been something I done within a weeks time. I just hope I don't end up hitting the app that stopped it, if I think it was one, because thats the only thing that makes sense to me.
I have your same problem could you be so kind as to attach the img you put so I try too? thanks
victor.barba said:
I have your same problem could you be so kind as to attach the img you put so I try too? thanks
Click to expand...
Click to collapse
Then you will have his phone.
you mean....?
i Think i have a similar problem... I turn 3g on and after half an hour i cannot access the internet anymore... The sign in the notification area shows the "sent arrow" blinking but the receive arrow does nothing... I have apndroid to control my 3g usage... I unistalled it, did a reboot but again the problem persists... Do you have anything in mind???
I forgot to mention that the exact same thing happens with 2g network as well
victor.barba said:
you mean....?
Click to expand...
Click to collapse
When someone does a nandroid backup, it backs up all the data on the phone. All of it, if you restore it to your phone, you will be logged into google as him, you will have all his contacts, messages, settings etc. If one of you downloads something, it may download on both machines. The only way to fix it would be to wipe both of them.
i have the same problem. two days ago its working fine. i just turn on turn off the wifi and it just works again.
Can also try turning the airplane mode on/off. This problem occurs if you use APNdroid or similar, or toggle mobile connection on the Desire ROM.
tired of trying and try to wipe, reset, several rom, so I decided to send it to HTC in England ... and the problem is which has the bootloader unlock my ...
There have been a few discussions about this, but I have yet to find a solution that works for me...
I flashed CM6 today and now I'm finding that when I enable wifi, my 3g data connection is lost. Not sure this is really a CM problem, I just want to find a fix.
My setup:
Nexus One - CM6.RC1 - FRF91
williec30 said:
There have been a few discussions about this, but I have yet to find a solution that works for me...
I flashed CM6 today and now I'm finding that when I enable wifi, my 3g data connection is lost. Not sure this is really a CM problem, I just want to find a fix.
My setup:
Nexus One - CM6.RC1 - FRF91
Click to expand...
Click to collapse
what do you mean it's lost.. when you're turning Wifi on, that's the whole point (that you want to use your Wifi connection for data, and not your mobile 3G data.) Maybe I'm not understanding you?
pakraider said:
what do you mean it's lost.. when you're turning Wifi on, that's the whole point (that you want to use your Wifi connection for data, and not your mobile 3G data.) Maybe I'm not understanding you?
Click to expand...
Click to collapse
Even with wifi on you still need 3g data to send and receive MMS. I can't replicate this problem, though, so I'm afraid I'm not much help. All I can suggest is trying a full wipe of everything but battery and rotate stats and try to flash it again. See if that helps.
It works fine for me. Are you sure you are confussing not having both icons in the notification bar with 3g being off?
I answered this question a few months ago too.
Your 3g is not lost, it just hides the icon. Go into settings and look what network you are still connected to for yourself, it will still say 3g. If you were to send or receive an mms the 3g icon would briefly pop up, send the message, then disappear. Your phone is working just fine
thanks for the help... @roger, you are correct, i didn't realize that the icon was hidden vs. actually turned off, nor did i think to go check the actual service rather than rely on the icon
I turned on my phone this morning and tried to connect to YouTube but the connection to the server timed out. The same thing happened with all of my other apps that require a data connection except for Google+ and the browser (which will load the default Google home page and nothing else). I definitely have a data connection because there is a 3g icon in my status bar. I'm not sure if this will help. But the 3g and the signal icons are normally green but they are currently white, which has nothing to do with my location. I tried wiping the cache but it didn't work. Has anybody else experienced this problem? Thanks.
What's your phone set up (rom or any tweaks). Usually if your running a 2.3 rom the white means that your not connected through ur gmail or google talk i believe. Check your settings go to settings>account&sync> make sure background data is checked.
14rcole said:
I turned on my phone this morning and tried to connect to YouTube but the connection to the server timed out. The same thing happened with all of my other apps that require a data connection except for Google+ and the browser (which will load the default Google home page and nothing else). I definitely have a data connection because there is a 3g icon in my status bar. I'm not sure if this will help. But the 3g and the signal icons are normally green but they are currently white, which has nothing to do with my location. I tried wiping the cache but it didn't work. Has anybody else experienced this problem? Thanks.
Click to expand...
Click to collapse
Can you make phone calls? If you try and call and get a message saying "error 16", you will need to call sprint and have them reset you to a tower. I've had to do this twice recently. Check to see if your PRL reverted to an older one. I tried to just do an update of the PRL, but that didn't work...had to call Sprint. You will need to be on a Sense Rom in order for the process to work. I use/d a NFX version.
If not, do the advice from above to make sure that your data is turned on and that things are syncing properly.
I can make phone calls and my PRL is 60665 but I have no idea whether or not that's outdated. I'm running Cyanogenmod 7.0.3, so if I need to call sprint I'll just flash the stock HTC Hero ROM and Sense UI that's on their website. Background data is checked but once I had the problem, I've turned off all data connections because they drain battery and they're useless to me at the moment.
Hi.
Is there any way for our android device to automatically start using mobile data even if its connected to a WIFI network, like it does in Iphone and Blackberry.
There are times you go to a certain location and having used their wifi before, your phone automatically connects to it only to find out that no data is transmitting and you can sit there for hours not realizing your phone is disconnected from the internet whereby, in BB or iphone, the phone just switches over to mobile data and keeps you online.
Most apps available just toggle wifi on and off but none I've seen can keep WIFI connected and still use mobile data.
Any help will be appreciated
There is an option, that the phone only connects to wifi if there is a good connection (under wlan --> advanced )
Hope this helps.
Same problem (but inverse)
Hi everybody,
I'm facing the same problem, just inverse: when the phone "considers" the wifi signal "too weak", it automatically switches to mobile data (even if the latter are disabled), the result is the mobile frequently drop the connection in some places at home where the signal is a little less intense.
In my phone, the option mentioned by Marc199 doesn't exist (or isn't displayed)...
What can I do?
Is there a way to access "hidden" settings like the one mentioned?
Thanks for your answers!
Marc199 said:
There is an option, that the phone only connects to wifi if there is a good connection (under wlan --> advanced )
Hope this helps.
Click to expand...
Click to collapse
albi99 said:
Hi everybody,
I'm facing the same problem, just inverse: when the phone "considers" the wifi signal "too weak", it automatically switches to mobile data (even if the latter are disabled), the result is the mobile frequently drop the connection in some places at home where the signal is a little less intense.
In my phone, the option mentioned by Marc199 doesn't exist (or isn't displayed)...
What can I do?
Is there a way to access "hidden" settings like the one mentioned?
Thanks for your answers!
Click to expand...
Click to collapse
Well, you can always use the quick settings to turn off the mobile data.
albi99 said:
Hi everybody,
I'm facing the same problem, just inverse: when the phone "considers" the wifi signal "too weak", it automatically switches to mobile data (even if the latter are disabled), the result is the mobile frequently drop the connection in some places at home where the signal is a little less intense.
In my phone, the option mentioned by Marc199 doesn't exist (or isn't displayed)...
What can I do?
Is there a way to access "hidden" settings like the one mentioned?
Thanks for your answerns!
Click to expand...
Click to collapse
Well, there might be a chance that HTC removed (or never implemented) this feature. I'm using a GPE ROM.
If you mean the developer options, they won't be any use to you.
BestSignal Wifi-->Mobile Data App
I just installed BESTSIGNAL on my **HTC ONE M7**from the developer of the same name (BestSignal).
It's the paid version but only AUD1.99 and it works well, simple yet highly functional GUI. However it was not compatible on my Google Nexus 7 (2012) nor my ASUS Transformer TF700T so be sure to check your device compatibility.
As a XDA newbie I'm not allowed to include active HTML links so the App URL extension is: details?id=com.eightythirty.bestsignal and the Dev's is: developer?id=BestSignal
Hi guys,
on my xt1068 (5.0.2 stock, no root, locked bootloader), 3g data always hangs when I'm travelling (e.g. Home -> Work). The only solution is to cycle the connection....
When I'm at home it works like a charm, even for an entire weekend
The mobile data icon remains "on", with full bars and H/3g symbol...but I cannot send or receive data.
Any ideas? As you understand this is really annoying. :silly:
Thanks.
Bonehead81 said:
Hi guys,
on my xt1068 (5.0.2 stock, no root, locked bootloader), 3g data always hangs when I'm travelling (e.g. Home -> Work). The only solution is to cycle the connection....
When I'm at home it works like a charm, even for an entire weekend
The mobile data icon remains "on", with full bars and H/3g symbol...but I cannot send or receive data.
Any ideas? As you understand this is really annoying. :silly:
Thanks.
Click to expand...
Click to collapse
I have the same problem but not all the time and I'm still on 4.4.4, I leave the house therefore disconnecting from WiFi sometimes 3G doesn't 'pickup' esp. if I turn off WiFi after it has moved out of range, like you it displays 3G or H but no data can be sent, the only way to fix it is rebooting the device.
Do you turn off WiFi manually after leaving the house? as mine only seems to do it if I do that.
jay2the1 said:
I have the same problem but not all the time and I'm still on 4.4.4, I leave the house therefore disconnecting from WiFi sometimes 3G doesn't 'pickup' esp. if I turn off WiFi after it has moved out of range, like you it displays 3G or H but no data can be sent, the only way to fix it is rebooting the device.
Do you turn off WiFi manually after leaving the house? as mine only seems to do it if I do that.
Click to expand...
Click to collapse
Hmm, I always leave the WiFi on. I'm going back home atm and I just switched it off. Let's see if 3g stays active...(even if it would be the exact opposite behaviour than yours)
Thanks for the tip, I'll keep you posted.