[Q] 3g data hangs - G 2014 Q&A, Help & Troubleshooting

Hi guys,
on my xt1068 (5.0.2 stock, no root, locked bootloader), 3g data always hangs when I'm travelling (e.g. Home -> Work). The only solution is to cycle the connection....
When I'm at home it works like a charm, even for an entire weekend
The mobile data icon remains "on", with full bars and H/3g symbol...but I cannot send or receive data.
Any ideas? As you understand this is really annoying. :silly:
Thanks.

Bonehead81 said:
Hi guys,
on my xt1068 (5.0.2 stock, no root, locked bootloader), 3g data always hangs when I'm travelling (e.g. Home -> Work). The only solution is to cycle the connection....
When I'm at home it works like a charm, even for an entire weekend
The mobile data icon remains "on", with full bars and H/3g symbol...but I cannot send or receive data.
Any ideas? As you understand this is really annoying. :silly:
Thanks.
Click to expand...
Click to collapse
I have the same problem but not all the time and I'm still on 4.4.4, I leave the house therefore disconnecting from WiFi sometimes 3G doesn't 'pickup' esp. if I turn off WiFi after it has moved out of range, like you it displays 3G or H but no data can be sent, the only way to fix it is rebooting the device.
Do you turn off WiFi manually after leaving the house? as mine only seems to do it if I do that.

jay2the1 said:
I have the same problem but not all the time and I'm still on 4.4.4, I leave the house therefore disconnecting from WiFi sometimes 3G doesn't 'pickup' esp. if I turn off WiFi after it has moved out of range, like you it displays 3G or H but no data can be sent, the only way to fix it is rebooting the device.
Do you turn off WiFi manually after leaving the house? as mine only seems to do it if I do that.
Click to expand...
Click to collapse
Hmm, I always leave the WiFi on. I'm going back home atm and I just switched it off. Let's see if 3g stays active...(even if it would be the exact opposite behaviour than yours)
Thanks for the tip, I'll keep you posted.

Related

Does anyone know the significance of greyed out network icons?

I upgraded to R3A last week and so far everything's gone smoothly.
The only thing that's bugging me is that the network icon (H) spends most of its time greyed out (see screenshot). I only ever saw it in that state briefly in previous firmware.
It doesn't seem to affect connection or call quality. It's not indicative of a bad signal, as it'll still go back to 2.5G when 3G is lacking. The resulting G will usually be grey as well.
Presumably it means something's less than optimal, but I can't find any info about it anywhere.
Clues anybody?
Are you sure you are able to connect to a data connection, for web browsing etc? Because the last time this happened to me, i was not able to connect, and had to do a hard reset to get it fixed.
bharat4ever said:
Are you sure you are able to connect to a data connection, for web browsing etc? Because the last time this happened to me, i was not able to connect, and had to do a hard reset to get it fixed.
Click to expand...
Click to collapse
Data connection works fine. There appears to be no issue with functionality of anything.
The set of "custom" status icons (colored ones) doesn't contain icon for HSDPA (or something like this, dataconnection available in you location) so it is shown as standard icon (only black&white). I bet if you have only EDGE or GPRS available, there will be the same icon as the others are.
it should mean that data connection is unavailable at the moment (because it can get back in a later time) or something is wrong with your data connection (that is why we have sometimes to reset the phone to make it work back).
Guys,
I have a Xperia for almost one month, and last night it suddenly stopped to be connected with the network. I tried to connect manually, and it worked, but the calls still couldn't be done! One hour later, the same situation started again and my phone can not connect to the network.
I don't know what to do anymore, I have already hard reset the phone, and nothing happened!!
Help me!
bedlam_au said:
I upgraded to R3A last week and so far everything's gone smoothly.
The only thing that's bugging me is that the network icon (H) spends most of its time greyed out (see screenshot). I only ever saw it in that state briefly in previous firmware.
Click to expand...
Click to collapse
I get exactly the same thing, running Jacks latest lite-ROM, based on the R3A. Connection icons are greyed out, but I still have an excellent data connection.
What's more is that after a fairly long call, the phone usually looks like it's in flight mode. However, if I try calling myself from my second phone it works just fine, and I can recieve sms-es. But, I cannot send texts or call out, since the phone thinks it's cell-module is turned off. This always corrects itself after a soft reset, and usually passes by itself after about ten minutes. But the connection icons stay greyed out.
If I try to turn the phone-module back on, nothing happens.
Weird, innit?
-lb

Data switching in G1

Hi. I've bought my first Android device, a HTC G1 Dream. I've gained root access, installed the last Cyanogen release (with Android 1.6), RA-1.2.3.
What I've noticed is a strange behavior, quite different from the one I had with my BlackBerry Bold.
When I'm home I enable wifi, to save some datas from my (limited) contract. It works and I've set not to disable wifi when in standby. It works. But as soon as I go out (and the wifi coverage finishes), it doesn't re-enable UMTS data until I awake it from the standby manually.
It's quite annoying...is there a way to change this kind of behavior?
Thank you very much!
Is it still connected to EDGE or GPRS? If this is the case it is a PowerSaving feature, if it's totally lost connection with the net then you have a problem I guess...
sturmeh said:
Is it still connected to EDGE or GPRS? If this is the case it is a PowerSaving feature, if it's totally lost connection with the net then you have a problem I guess...
Click to expand...
Click to collapse
When I connect via Wifi, it disconnects from edge, gprs or umts. And doesn't reconnect when the wifi coverage ends (unless I "re-awake" the phone,pushing the menu button)
from what i read your saying thats while its sleeping its not connecting to your data services when your leaving wifi coverage, so my question is: do you not see the data icon when you wake up the phone but after waking it it comes on or are u assuming that its not on?
stefan.buddle said:
from what i read your saying thats while its sleeping its not connecting to your data services when your leaving wifi coverage, so my question is: do you not see the data icon when you wake up the phone but after waking it it comes on or are u assuming that its not on?
Click to expand...
Click to collapse
Yes, I cannot see the icon as soon as I wake up it. Then, in some seconds, it reconnects. More, I can see it's not just a "icon" issue because my K9-mail stops collecting my mailboxes when that situation happen.

Wi-Fi issue

So I will turn on wifi on my phone but for some reason it still shows the 3G bar and I get not signal at my house so when i try to load up webpages its clearly trying to use my non existent data signal rather than the wifi to load thing. why is it doing this? it's supposed to override the data but its not.
shadowswithin said:
So I will turn on wifi on my phone but for some reason it still shows the 3G bar and I get not signal at my house so when i try to load up webpages its clearly trying to use my non existent data signal rather than the wifi to load thing. why is it doing this? it's supposed to override the data but its not.
Click to expand...
Click to collapse
I would troubleshoot your network. The signal bars for cellular do not go away when connected to WiFi, so I would not suspect that is a symptom.
well i am aware of my router being complete crap but im not saying the cellular bars im saying even though wifi is enabled it still trying to use data instead of wifi.
shadowswithin said:
well i am aware of my router being complete crap but im not saying the cellular bars im saying even though wifi is enabled it still trying to use data instead of wifi.
Click to expand...
Click to collapse
How are you measuring that?
Check your IP address and see if you can verify from that.
All I know is that I've had wireless issues since day one with my turbo, in fact so bad that I just never use anymore (yea sucks)
I am at my inlaws, using my laptop to work all day on the wifi and connection is great. on my Turbo - the wifi keeps stopping, hiccupping, etc. I have to keep turning on/off, etc. to get stuff to work. I just gave up.
There are other threads on the Motorola Forum with similar issues.
Wish we could figure out what magic settings are necessary to make wifi stable.

[Q] [HELP] No network and no Wifi while phone is in sleep

I'm having a really strange problem on my Moto G 2nd Gen. (2014, Dual SIM, XT1068) with Lollipop 5.0.2.
When the phone hasn't been used for a while (approx. 30 minutes) I can't receive calls anymore. Every call goes straight to mailbox. When I press the power button there are exclamation marks beside the WiFi and both networks. A few seconds after "wakeup" everything is OK, WiFi and networks are working, full bars on everything.
For me it seems that the phone goes into some "extremely deep" sleep that it turns off all antennas (even though the battery is full!).
Did anybody experience something similar?
I mean what is the purpose of a mobile phone if I can't receive calls anymore??? This is sooo frustrating.
drunken_m said:
I'm having a really strange problem on my Moto G 2nd Gen. (2014, Dual SIM, XT1068) with Lollipop 5.0.2.
When the phone hasn't been used for a while (approx. 30 minutes) I can't receive calls anymore. Every call goes straight to mailbox. When I press the power button there are exclamation marks beside the WiFi and both networks. A few seconds after "wakeup" everything is OK, WiFi and networks are working, full bars on everything.
For me it seems that the phone goes into some "extremely deep" sleep that it turns off all antennas (even though the battery is full!).
Did anybody experience something similar?
I mean what is the purpose of a mobile phone if I can't receive calls anymore??? This is sooo frustrating.
Click to expand...
Click to collapse
Are you using Stock or a Custom Rom? 4.4.4 or 5.0.2?
Duck86 said:
Are you using Stock or a Custom Rom? 4.4.4 or 5.0.2?
Click to expand...
Click to collapse
I'm using stock 5.0.2, but it's rooted (for the Sixaxis controller).
It would appear that your phone is entering in airplane mode automatically.
My suggestion, do a factory reset and test. That's what I would do.
You can check the battery stats to see if in fact all radios get turned off after 30 minutes of no use.
Sent from my XT1063/64
SirRhor said:
It would appear that your phone is entering in airplane mode automatically.
My suggestion, do a factory reset and test. That's what I would do.
You can check the battery stats to see if in fact all radios get turned off after 30 minutes of no use.
Sent from my XT1063/64
Click to expand...
Click to collapse
Hi,
nope, not airplane mode (the little airplane should be there in the notification bar, but it isn't).
Meanwhile I read up on the exclamation mark and (this was new information for me) it seems, that Lollipop puts an exclamation mark on the networks if I have data disabled (which is true) and there is no WiFi connection.
So, basically I misinterpreted the symbols. Now a rant follows: who the f*** thought that it is a good idea to put up an exclamation mark on the NETWORK meter when there is no data connection? Searching on Google this confused many people and left them scared thinking, that they have no network. Instead I see this just as a scare tactic to have people constantly online so every move they make can be followed. Sounds paranoid? Why yes, it is!
drunken_m said:
Hi,
nope, not airplane mode (the little airplane should be there in the notification bar, but it isn't).
Meanwhile I read up on the exclamation mark and (this was new information for me) it seems, that Lollipop puts an exclamation mark on the networks if I have data disabled (which is true) and there is no WiFi connection.
So, basically I misinterpreted the symbols. Now a rant follows: who the f*** thought that it is a good idea to put up an exclamation mark on the NETWORK meter when there is no data connection? Searching on Google this confused many people and left them scared thinking, that they have no network. Instead I see this just as a scare tactic to have people constantly online so every move they make can be followed. Sounds paranoid? Why yes, it is!
Click to expand...
Click to collapse
Its on the network meter because your data connection and your phone network connection are one and the same thing. Your data comes in from your network. They have always been the same icon on any android phone you have ever owned. the little flashing up and down arrows on your network meter means there is data currently being transferred, the little E 3G or H symbols on it tells you what speed of network you are connected to. The only difference is that now they have added a new symbol telling that you have no data connection. I don't see what the problem is here? If you weren't able to receive calls and your cell radio was switched off your network meter would have been empty, not full with an exclamation.
And by the way, they don't need you to have your data enabled to track you, they can do that with cell tower triangulation even if your phone is off
Duck86 said:
Its on the network meter because your data connection and your phone network connection are one and the same thing. Your data comes in from your network. They have always been the same icon on any android phone you have ever owned. the little flashing up and down arrows on your network meter means there is data currently being transferred, the little E 3G or H symbols on it tells you what speed of network you are connected to. The only difference is that now they have added a new symbol telling that you have no data connection. I don't see what the problem is here? If you weren't able to receive calls and your cell radio was switched off your network meter would have been empty, not full with an exclamation.
And by the way, they don't need you to have your data enabled to track you, they can do that with cell tower triangulation even if your phone is off
Click to expand...
Click to collapse
My problem is mainly with the exclamation mark, used as a symbol = it usually means something bad or that something is wrong. Turned off data is not bad or not wrong. It's simply off.
Android < 5 did it much better in my opinion. If data was not enabled it was simply off. No up/down arrows, no E, 3G, H or H+ ... and most of all: no exclamation mark to "scare" you into thinking that there is something wrong with your network. (I usually have data off on my Moto G, because my company pays for my mobile data on my Galaxy S4).
drunken_m said:
My problem is mainly with the exclamation mark, used as a symbol = it usually means something bad or that something is wrong. Turned off data is not bad or not wrong. It's simply off.
Click to expand...
Click to collapse
OK, I see where you are coming from, but I disagree. The very definition of an exclamation mark is to draw attention to something, whether it be good or bad. Smartphone functionality for the most part relies on some form of internet access, so if you have no internet access on the phone many of the device functions will not work. This is something that should probably be drawn attention to. I find the feature useful actually. Sometimes I turn my data off and forget to turn it back on when I need it and at least with the exclamation I can see straight away that it is off.

Question Wifi <-> Mobile switching?

I have this strange issue that has been with me almost since the beginning. I haven't been able to trace when it happens, but it now seems almost 100% of the time.
I only have WiFi in the house (wifi6, if it matters). If I go out, I only have 4G (I left only 4G and disabled 5G). I have no data until I put the phone into airplane mode and back, or I disable and re-enable mobile data.
Same thing when I go back in the house: no data until I disable and re-enable WiFi.
I've disabled the option for 'always-on mobile data' or similar, it's quite a battery drain if there's no cell signal.
Seems like a very strange bug, I don't have this with any of my other phones.
So you have both WiFi and 4G enabled and they don't switch seamlessly?
Exactly. I always have to restart each one of them, usually by toggling airplane mode. Was wondering if anyone else ran into this issue.
Ok this really is strange. There are 2(!) different toggles to enable data switching between WiFi and 4G, but for me it works flawlessly without them! As soon as I get out of my home WiFi range, 4G kicks in, and when I get in range again, the phone connects to my WiFi...
Hi, i have this problem too but it's not always.
I have a wifi 6 router too.
I also have problems switching from wifi to 4g. Need to toggle airplane mode on/off. 5g deactivated. No wifi 6 here.
I always assumed my vpn is causing problems during the switch to 4g. But hearing others have the same problem i would assume its zenfone problem.
I never had any issues in this area with my ZF8. With the option to have cellular always on I could walk out of my WiFi zone during a video call and no drop or short pause would appear.
With this off the network need a few second to work, and some apps need to be refreshed/restarted to gain connection. Never needed to toggle connection for this to work.
Maybe a reset would be enough or check for updates.
Ah, exactly! It does not necesarily need a network restart, but some apps just lose connection for a while, which can be from a few seconds to >1h. Which is even more weird as the icons are showing full connectivity. I would go out of the house, do stuff, come back later and I would only get the notifications when I'm back inside the house.
Rarely I had the connection drop completely (no signal) when switching, but I haven't noticed this happening since the last update.

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