[Q] question about HTCDev .com - One (M7) Q&A, Help & Troubleshooting

hello guys will im currently not rooted for the warranty but there is one thing that bothers me
about the htcdev.com
can my warranty (company, provider, or whatever they called)
check in anyway that i had unlocked the bootloader before
and is the unlcok.bin code linked with my device only (the unlock code when proceeding in unlocking)
dont know why this is coming into my mind
and another question where does the nandroid backup located in twrp and CWM
in future when i reroot the device i want to do a nandroid backup for it

Iloudsan said:
can my warranty (company, provider, or whatever they called)
check in anyway that i had unlocked the bootloader before
Click to expand...
Click to collapse
If your bootloader says unlocked or relocked they will know you have unlocked the bootloader. Also "tampered" flag must not shown in the bootloader. Its possible to remove the tampered flag and set the bootloader back to locked (not re-locked) with S-OFF. So if you can achieve s-off there is nothing to worry about.
and is the unlcok.bin code linked with my device only (the unlock code when proceeding in unlocking)
Click to expand...
Click to collapse
in theory yes, your unlock_code.bin is generated from your phone unlock_token, but never heard of someone who wasn't able to claim warranty because he have unlocked bootloader (with bootloader locked and no tampered flag ---> s-off required)
In some rare cases, HTC doesnt care about unlocked bootloader if its 100% sure the issue wasn't caused by the bootloader being unlocked. It depends which service center. Always better to send the phone Locked + no tampered flag.
and another question where does the nandroid backup located in twrp and CWM
in future when i reroot the device i want to do a nandroid backup for it
Click to expand...
Click to collapse
TWRP backup are stored at
/sdcard/TWRP/BACKUPS/YOUR_PHONE_SERIAL_NUMBER/DATE_OF_BACKUP/
or if you prefer:
/data/media/0/TWRP/BACKUPS/YOUR_PHONE_SERIAL_NUMBER/DATE_OF_BACKUP/
not sure about cwm, probably something similar.

alray said:
If your bootloader says unlocked or relocked they will know you have unlocked the bootloader. Also "tampered" flag must not shown in the bootloader. Its possible to remove the tampered flag and set the bootloader back to locked (not re-locked) with S-OFF. So if you can achieve s-off there is nothing to worry about.
in theory yes, your unlock_code.bin is generated from your phone unlock_token, but never heard of someone who wasn't able to claim warranty because he have unlocked bootloader (with bootloader locked and no tampered flag ---> s-off required)
In some rare cases, HTC doesnt care about unlocked bootloader if its 100% sure the issue wasn't caused by the bootloader being unlocked. It depends which service center. Always better to send the phone Locked + no tampered flag.
TWRP backup are stored at
/sdcard/TWRP/BACKUPS/YOUR_PHONE_SERIAL_NUMBER/DATE_OF_BACKUP/
or if you prefer:
/data/media/0/TWRP/BACKUPS/YOUR_PHONE_SERIAL_NUMBER/DATE_OF_BACKUP/
not sure about cwm, probably something similar.
Click to expand...
Click to collapse
thank you, my phne bootloader is locked not relocked but locked and s-on and no tempered flag
i will use another email in my phone in case they want to check that if i had registered in htcdev before
dont know why im that scared
i have a cracked camera
i heard that htc will probably give a replacement if anything happens to the camera is this right?
of course with paying for the camera price

Related

[Q] How do I factory reset my HTC Developer Edition but keep unlocked bootloader?

I have an HTC One Developer Edition (64GB) and it comes with a factory unlocked bootloader.
I flashed some recovery images, new kernels, etc, but I'd like to go back to the factory image with the factory unlocked bootloader.
I've tried using the HTC RUU file and it doesn't work unless you "fastboot oem lock", which I did, and it successfully restored the factory image but now the bootloader is "RELOCKED".
I can unlock using HTCDev.com but it erases a bunch of applications and it's no longer the factory developer edition image...
Can anybody help me?
sofakng said:
I have an HTC One Developer Edition (64GB) and it comes with a factory unlocked bootloader.
I flashed some recovery images, new kernels, etc, but I'd like to go back to the factory image with the factory unlocked bootloader.
I've tried using the HTC RUU file and it doesn't work unless you "fastboot oem lock", which I did, and it successfully restored the factory image but now the bootloader is "RELOCKED".
I can unlock using HTCDev.com but it erases a bunch of applications and it's no longer the factory developer edition image...
Can anybody help me?
Click to expand...
Click to collapse
Unlock it via HTCDev and flash back the data partition from my NANDROID, see my signature.
The issue is that unlocking the bootloader wipes the data partition, which has those apps. That's why they are missing. The NANDROID will fully restore your Dev Edition to the factory state.
Thanks for the information...
However, the NANDROID backup requires a custom recovery image, right?
I'm trying to reset everything (recovery image, boot image, data image, etc) back to factory and have the bootloader unlocked (and not say TAMPERED, etc).
Yes. You can fastboot a recovery without installing it but it will say tampered anyways.
Can I restore everything to stock and remove the tampered warning?
sofakng said:
Can I restore everything to stock and remove the tampered warning?
Click to expand...
Click to collapse
Yes, relock your bootloader, install the RUU. Then TAMPERED is gone but bootloader is locked. Unlock with HTCDev. I'd rather go with TAMPERED than with locked bootloader and the hassle with HTCDev.
Hmmm, maybe I'm doing something wrong.
I've relocked the bootloader and installed the RUU but it still says tampered. What can I be doing wrong?
I wish HTC had an RUU that resets the developer edition to factory unlocked (instead of requiring me to use HTCDev to unlock it again...)
You only need to worry about it saying tampered if you send it in for repair. Which you would flash back to stock anyway.
You don't see tampered when booting, so who cares!
Yeah, sorry... I'm new to Android and just trying to learn how to completely reset the phone.
Also, I'm wondering why the tampered warning is even displayed on the developer edition because isn't the entire purpose of this version to replace the different system images, etc?
sofakng said:
Also, I'm wondering why the tampered warning is even displayed on the developer edition because isn't the entire purpose of this version to replace the different system images, etc?
Click to expand...
Click to collapse
Because it's still the same hboot/bootloader but just sold pre-unlocked by HTC.
Ok, so just to clarify then, I can't really go back to factory unlocked (without the tampered warning), but it doesn't really matter...?
sofakng said:
Thanks for the information...
However, the NANDROID backup requires a custom recovery image, right?
I'm trying to reset everything (recovery image, boot image, data image, etc) back to factory and have the bootloader unlocked (and not say TAMPERED, etc).
Click to expand...
Click to collapse
You should use Helium aka Carbon for your backups in case you cannot root again. It don't require root.
Sent from Galaxy S 3 i747M 32gb
I need to send my dev edition back to get an exchange. I have used the RUU, to get rid of the tampered, but now it says relocked... Will that be a problem?
schn1tt3r said:
I need to send my dev edition back to get an exchange. I have used the RUU, to get rid of the tampered, but now it says relocked... Will that be a problem?
Click to expand...
Click to collapse
hey
did u manage to get back it to stock ?? without the tampered? and get it repaired by HTC? after flashing the RUU?
if so hw?
please some links
Thank You
e1forall said:
hey
did u manage to get back it to stock ?? without the tampered? and get it repaired by HTC? after flashing the RUU?
if so hw?
please some links
Thank You
Click to expand...
Click to collapse
I used command prompt Android ADB to run the RUU. Tampered label went away, but "relocked" was shown instead of "unlocked" and I sent it back just like that no problem.
schn1tt3r said:
I used command prompt Android ADB to run the RUU. Tampered label went away, but "relocked" was shown instead of "unlocked" and I sent it back just like that no problem.
Click to expand...
Click to collapse
is there no way to get back to factory state ?? still?
e1forall said:
is there no way to get back to factory state ?? still?
Click to expand...
Click to collapse
What do you mean? Its easy, HTCdev website provide the RUU file which is basically a one click solution.
schn1tt3r said:
What do you mean? Its easy, HTCdev website provide the RUU file which is basically a one click solution.
Click to expand...
Click to collapse
yeah factory state for the Dev edition i mean stock firmware . without tampered. and bootloader unlocked
e1forall said:
yeah factory state for the Dev edition i mean stock firmware . without tampered. and bootloader unlocked
Click to expand...
Click to collapse
I saved an email an HTC support guy sent me for the Developer One Edition.
The only file you need is an RUU.exe you can download from HTCdev.com click "developer" and download somewhere there. If you bought your developer edition in USA like I did, your filename should be RUU_M7_UL_JB_50_BrightstarUS_WWE_1.29.1540.3.exe
Get that file and follow the instructions:
The easiest way to do that is to put the device into Fastboot Mode:
1. Boot the device into bootloader (Disable Fastboot, Power off device, Press + hold volume down and power on)
2. Navigate to Fastboot using the volume buttons. Select with power
3. Connect device to PC. “Fastboot” should change to say “Fastboot USB”
4. Execute the RUU (Rom Update Utility)
You can also do it using HTC Sync Manager. I will provide you with the instructions.
1. Download and install HTC Sync Manager from http://www.htc.com/www/software/htc-sync-manager/
2. Once it is installed proceed with step three.
3. Power down the phone
4. Power on the phone by holding volume down + power
5. Fastboot is already highlighted by default, tap power to go into it and plug the phone into the computer.
a. Note: If all drivers installed properly, you should see a change on the screen that says “fastboot usb” in red.
6. Run the RUU that was downloaded from the website and follow the on-screen directions.
a. Note: If done correctly, the screen on the phone will change to solid black and say “HTC” in grey letters and proceed to flash the phone
Click to expand...
Click to collapse
That should remove the "tampered" from hboot and will set your bootloader to "relocked" even though phone ships as unlocked. If you want to do this just for warranty, then you can argue the "relocked" happened from their official RUU and therefore still covered under warranty.
EDIT: There is a guide in xda stickied dont know how you did not see it: http://forum.xda-developers.com/showthread.php?t=2358738
schn1tt3r said:
I saved an email an HTC support guy sent me for the Developer One Edition.
The only file you need is an RUU.exe you can download from HTCdev.com click "developer" and download somewhere there. If you bought your developer edition in USA like I did, your filename should be RUU_M7_UL_JB_50_BrightstarUS_WWE_1.29.1540.3.exe
Get that file and follow the instructions:
That should remove the "tampered" from hboot and will set your bootloader to "relocked" even though phone ships as unlocked. If you want to do this just for warranty, then you can argue the "relocked" happened from their official RUU and therefore still covered under warranty.
EDIT: There is a guide in xda stickied dont know how you did not see it: http://forum.xda-developers.com/showthread.php?t=2358738
Click to expand...
Click to collapse
hello
i have seen the guide
I am in India
So the warranty is not covered in India for the Dev Edition
But i wanted to go stock with bootloader unlocked without tampered
so the question

[Q] Is it possible to go back to "LOCKED" after unlocking bootloader?

I've read that it was only possible with S-off devices, and that you can't do it anymore with stock android 4.2.2. Is there another way to do it?
I haven't unlocked bootloader, rooted and loaded a custom ROM because I'm afraid that in case I need to send it back with warranty(I already had to do it twice), they won't repair/change it for free.
Also, are there any other possible ways of detecting the phone has been unlocked? Perhaps some tips on how to get started? I've never rooted such an expensive phone.
Xickle said:
I've read that it was only possible with S-off devices, and that you can't do it anymore with stock android 4.2.2. Is there another way to do it?
I haven't unlocked bootloader, rooted and loaded a custom ROM because I'm afraid that in case I need to send it back with warranty(I already had to do it twice), they won't repair/change it for free.
Also, are there any other possible ways of detecting the phone has been unlocked? Perhaps some tips on how to get started? I've never rooted such an expensive phone.
Click to expand...
Click to collapse
The only way to get a Locked status after unlocking is if you are s-off. The only way (currently) you'd be able to s-off is if you're bootloader is still v1.44. If you've taken any OTAs and your bootloader has been updated, then you won't be able to use the current s-off techniques, so the only way to unlock would be through htcdev.com, and relocking would give you a Relocked status.
homeslice976 said:
The only way to get a Locked status after unlocking is if you are s-off. The only way (currently) you'd be able to s-off is if you're bootloader is still v1.44. If you've taken any OTAs and your bootloader has been updated, then you won't be able to use the current s-off techniques, so the only way to unlock would be through htcdev.com, and relocking would give you a Relocked status.
Click to expand...
Click to collapse
Damn I've checked and my bootloader is showing v1.54. A RELOCKED status would void my warranty, am I right?
Xickle said:
Damn I've checked and my bootloader is showing v1.54. A RELOCKED status would void my warranty, am I right?
Click to expand...
Click to collapse
that's correct.
homeslice976 said:
The only way to get a Locked status after unlocking is if you are s-off. The only way (currently) you'd be able to s-off is if you're bootloader is still v1.44. If you've taken any OTAs and your bootloader has been updated, then you won't be able to use the current s-off techniques, so the only way to unlock would be through htcdev.com, and relocking would give you a Relocked status.
Click to expand...
Click to collapse
Not strictly true, you can get s-off with a paid javacard service like fonefunshop. I did this and can now use revone to regain locked status (even on 1.54).
There is also another method detailed here
http://forum.xda-developers.com/showthread.php?t=2475914
but I have not used this personally (yet). All require s-off
This is true.. I was keeping it free and haven't looked at the link you have there

Unlocking Htc One: S-Off And Warranty

Hi everyone, I have an Htc One (M7) still locked, original, not touched yet.
I want to unlock now, but I now I'll lose warranty, but I'm asking this:
If I unlock, ok I'll lose warranty (Is there any way to not lose?), but can I delete the message in bootloader relocked?
Thanks!
Frenix27 said:
Hi everyone, I have an Htc One (M7) still locked, original, not touched yet.
I want to unlock now, but I now I'll lose warranty, but I'm asking this:
If I unlock, ok I'll lose warranty (Is there any way to not lose?), but can I delete the message in bootloader relocked?
Thanks!
Click to expand...
Click to collapse
yes, you can revert to stock firmware through an RUU to claim warranty. U can remove the 'TAMPERED' flag and change 'RELOCKED to LOCKED'.
In short, u can revert to the EXACT same state ur phone came in.
BTW, u need S-OFF to revert ur phone 2 claim warranty
So now I unlocked my Htc, flashed recovery and I'm using a custom rom/kernel. Obviously I read Unlocked and Tampered...can I change this with Locked staying still with custom rom/kernel?
Frenix27 said:
So now I unlocked my Htc, flashed recovery and I'm using a custom rom/kernel. Obviously I read Unlocked and Tampered...can I change this with Locked staying still with custom rom/kernel?
Click to expand...
Click to collapse
You need S-OFF to change back to LOCKED (not RE-LOCKED) and to remove the TAMPERED banner.
I'll recommend you to stay UNLOCKED as long as you will use a custom rom.
Ok thanks.
Other thing: is it possible dual boot like a sense rom and a miui/aosp?

[Q] Sending phone back to HTC as *** RELOCKED ***

I'd like to send my phone back to HTC for repairs before selling it to get an M8, but I'm a little wary of doing so because the bootloader reads *** RELOCKED ***. I was unable to achieve S-OFF with this phone, so I can't set it to *** LOCKED ***. However, other than it being Relocked, it is 100% stock. Stock AT&T RUU with OTAs, S-ON, no Tampered flag. Like I said, I can't get S-OFF with my hboot, so I can't set it to Locked.
So, I either can sell it as is, or get a repaired/replaced phone from HTC before selling it. Have you guys sent phones back to HTC in non 100% stock condition? Would you recommend that I send my relocked phone back? I just don't want to get any grief from them. I'm going with the repair option that leaves you without a phone for ten days, but it's free. So I'd like my bill to remain at $0.
Any help/insight is very greatly appreciated.
JMB2772 said:
I'd like to send my phone back to HTC for repairs before selling it to get an M8, but I'm a little wary of doing so because the bootloader reads *** RELOCKED ***. I was unable to achieve S-OFF with this phone, so I can't set it to *** LOCKED ***. However, other than it being Relocked, it is 100% stock. Stock AT&T RUU with OTAs, S-ON, no Tampered flag. Like I said, I can't get S-OFF with my hboot, so I can't set it to Locked.
So, I either can sell it as is, or get a repaired/replaced phone from HTC before selling it. Have you guys sent phones back to HTC in non 100% stock condition? Would you recommend that I send my relocked phone back? I just don't want to get any grief from them. I'm going with the repair option that leaves you without a phone for ten days, but it's free. So I'd like my bill to remain at $0.
Any help/insight is very greatly appreciated.
Click to expand...
Click to collapse
Nope, they will most likely charge you for repairs, relocked shows your bootloader was once unlocked, and as clearly stated on the unlocking page it says:
You are about to start the process of unlocking your device. Unlocking your device allows you to install custom Operating Systems (“OS”) onto your device. Custom OS’s are not tested as thoroughly as your original OS, and unlocking your device may void all or parts of your warranty. HTC disclaims any and all liability for proper functioning of your device after the bootloader has been unlocked and for data lost in the unlocking process. To prevent unauthorized access to your data, unlocking the bootloader will delete all personal data from your device including applications, text messages and personalized settings
In order to continue, please read and accept the following legal terms:
I acknowledge that use of the unlock bootloader may void all or parts of my warranty device and my device may not function as intended by HTC.
I acknowledge that, if my device requires repairs, HTC may charge for additional costs due to the unlocked bootloader.
Did you try to s-off using sunshine s-off ? http://theroot.ninja/
Seanie280672 said:
Nope, they will most likely charge you for repairs, relocked shows your bootloader was once unlocked, and as clearly stated on the unlocking page it says:
You are about to start the process of unlocking your device. Unlocking your device allows you to install custom Operating Systems (“OS”) onto your device. Custom OS’s are not tested as thoroughly as your original OS, and unlocking your device may void all or parts of your warranty. HTC disclaims any and all liability for proper functioning of your device after the bootloader has been unlocked and for data lost in the unlocking process. To prevent unauthorized access to your data, unlocking the bootloader will delete all personal data from your device including applications, text messages and personalized settings
In order to continue, please read and accept the following legal terms:
I acknowledge that use of the unlock bootloader may void all or parts of my warranty device and my device may not function as intended by HTC.
I acknowledge that, if my device requires repairs, HTC may charge for additional costs due to the unlocked bootloader.
Did you try to s-off using sunshine s-off ? http://theroot.ninja/
Click to expand...
Click to collapse
I actually haven't tried that method of S-Off. But thanks for your info on HTC's policy. I suppose I'm just going to sell the phone as is, I'm not sure how much I want to go from fully stock to try to get S-Off again.
JMB2772 said:
I actually haven't tried that method of S-Off. But thanks for your info on HTC's policy. I suppose I'm just going to sell the phone as is, I'm not sure how much I want to go from fully stock to try to get S-Off again.
Click to expand...
Click to collapse
no need to root or anything like that with sunshine s-off, just run it on stock, locked rom and it does everything for you, whilst its running, if its going to successfully work then you do have to pay for it, $25 I think it is.
Seanie280672 said:
no need to root or anything like that with sunshine s-off, just run it on stock, locked rom and it does everything for you, whilst its running, if its going to successfully work then you do have to pay for it, $25 I think it is.
Click to expand...
Click to collapse
Huh. Well that makes my decision easier. On one hand, I'd love to get a repaired phone from HTC so i can sell it for more, but on the other hand, I could sell it as is and get not that much less for it. There are plenty of rooted and ROM'd phones on swappa, I'm sure something that's almost completely stock would be at least a bit more in demand. Thanks for the help though, I'll have to dwell on it.

[Q]Bootloader relock

I don't understand one thing. Even if it's possible to completely lock back the bootloader, what is the point, since htc would know that you have already unlocked the bootloader using their bin file. Wouldn't it still void the warranty even if you relock the bootloader.
shad0wboss said:
I don't understand one thing. Even if it's possible to completely lock back the bootloader, what is the point, since htc would know that you have already unlocked the bootloader using their bin file. Wouldn't it still void the warranty even if you relock the bootloader.
Click to expand...
Click to collapse
get S Off then use " Guru bootloader reset tool" remove Tempered and Lock bootloader warranty will come back HTC won't ask you if phone show locked
If relocked is there means no warranty
shad0wboss said:
I don't understand one thing. Even if it's possible to completely lock back the bootloader, what is the point, since htc would know that you have already unlocked the bootloader using their bin file. Wouldn't it still void the warranty even if you relock the bootloader.
Click to expand...
Click to collapse
It would seem that it would, but their disclaimer states "may or may not" void the warranty. If it is "Locked" with no "Tampered" there is always the possibility that they may not look or search to see if you unlocked the bootloader. I would rather have it look as if it was never unlocked than leave it unlocked and remove all doubt!
majmoz said:
It would seem that it would, but their disclaimer states "may or may not" void the warranty. If it is "Locked" with no "Tampered" there is always the possibility that they may not look or search to see if you unlocked the bootloader. I would rather have it look as if it was never unlocked than leave it unlocked and remove all doubt!
Click to expand...
Click to collapse
Also, is it worth flashing or custom roms here are as good as stock. I just don't like sense, specially the lockscreen on 6
shad0wboss said:
Also, is it worth flashing or custom roms here are as good as stock. I just don't like sense, specially the lockscreen on 6
Click to expand...
Click to collapse
flashing custom rom worth it if the stock rom doesn't fit your needs. You'll have to read some custom rom threads and try a few to get an idea of what rom you prefer as "which rom is better" discussions are not allowed in this forum.
For your bootloader question, If you send back the phone for warranty repair, and the bootload is LOCKED (not relocked) and everything else is stock, there is 99% chances HTC will honor the warranty without any question. And even if they know that you have requested an unlock_code.bin from HTCdev.com , how are they supposed to known if you have used it or not? Maybe you have requested a code, and you have changed your mind.... HTC said that unlocking the bootloader may void warranty, not that requesting an unlock code void the warranty
alray said:
flashing custom rom worth it if the stock rom doesn't fit your needs. You'll have to read some custom rom threads and try a few to get an idea of what rom you prefer as "which rom is better" discussions are not allowed in this forum.
For your bootloader question, If you send back the phone for warranty repair, and the bootload is LOCKED (not relocked) and everything else is stock, there is 99% chances HTC will honor the warranty without any question. And even if they know that you have requested an unlock_code.bin from HTCdev.com , how are they supposed to known if you have used it or not? Maybe you have requested a code, and you have changed your mind.... HTC said that unlocking the bootloader may void warranty, not that requesting an unlock code void the warranty
Click to expand...
Click to collapse
I see. On a side note, can i unlock-root then flash a rom (4.2.2) and then s-off? even though i'm on 4.4.2 at the moment.
shad0wboss said:
I see. On a side note, can i unlock-root then flash a rom (4.2.2) and then s-off? even though i'm on 4.4.2 at the moment.
Click to expand...
Click to collapse
yes you can unlock, root and flash a rom. if you want to s-off you might be able to do it using firewater s-off. If firewater fails, then sunshine should works, but sunshine is a paid exploit, don't remember the exact price, I think its around 20-25$. S-off can also be achieved with a java card (fonefunshop.com)
alray said:
yes you can unlock, root and flash a rom. if you want to s-off you might be able to do it using firewater s-off. If firewater fails, then sunshine should works, but sunshine is a paid exploit, don't remember the exact price, I think its around 20-25$
Click to expand...
Click to collapse
I was wondering because my hboot is 1.57 and many are having trouble so if i unlock and then find out that it doesn't work then i'll have warranty issues...
shad0wboss said:
I was wondering because my hboot is 1.57 and many are having trouble so if i unlock and then find out that it doesn't work then i'll have warranty issues...
Click to expand...
Click to collapse
exactly....
firewater may not works (50-50) but afaik, sunshine should work (not tested it myself, better to check the official thread). In last resort, the java card method from fonefunshop.com will work. firewater is free, sunshine cost 25$ iirc and fonefunshop.com cost £14.99 + shipping to UK
Sunshine works on all m7 phones. You may need a stock Rom or at least stock kernel but it will work. Try Firewater first but most people don't have any luck with it these days
nateboi81 said:
Sunshine works on all m7 phones. You may need a stock Rom or at least stock kernel but it will work. Try Firewater first but most people don't have any luck with it these days
Click to expand...
Click to collapse
Yeah well i ain't paying for an exploit
Guess i'll stay stock until a hero emerges and updates firewater.

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