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Hello,
I had put my phone to charge and when I came back to it 10 minutes later, it was off. I tried turning it back on but to no avail. The charging light will also not turn on. I cannot get into hboot or get my computer to recognize it. Please help!!
xeron72548 said:
Hello,
I had put my phone to charge and when I came back to it 10 minutes later, it was off. I tried turning it back on but to no avail. The charging light will also not turn on. I cannot get into hboot or get my computer to recognize it. Please help!!
Click to expand...
Click to collapse
Maybe your charger and usb cable doesn't work...
So your battery is completely dead that's why pc can't see that and you're unable to boot...
Make sure that your charger is ok first
99piotrek said:
Maybe your charger and usb cable doesn't work...
So your battery is completely dead that's why pc can't see that and you're unable to boot...
Make sure that your charger is ok first
Click to expand...
Click to collapse
I have tried all of that but nothing works.
xeron72548 said:
I have tried all of that but nothing works.
Click to expand...
Click to collapse
Try to hold power button and vol down under very bright light....really bright!
If that won't help you can look for some help there
http://forum.xda-developers.com/showthread.php?t=2363516
99piotrek said:
Try to hold power button and vol down under very bright light....really bright!
If that won't help you can look for some help there
http://forum.xda-developers.com/showthread.php?t=2363516
Click to expand...
Click to collapse
I tried that as well and it did not work
dont you have warranty ?? just take it back
Hi guys,
So as the title states, I have an issue with my HTC One having frozen - before anything else, I understand that this is a developers forum, and although I have am still using the stock software and have not rooted my device, I'm hoping that some of you will be able to help me with this!
Yesterday at about 7pm, I opened the Gmail app, which froze, and tried to resolve this by opening the task manager to close the app, which subsequently froze, and then I tried pressing the power button twice to refresh the display - and this is how I am stuck on the black screen. In addition to this, no lights flash when holding the power button, and the device won't take a charge (the LED doesn't light up)
I quickly searched the net to find methods of trying to unfreeze the device - namely doing a soft reset for 30 seconds, a soft reset under a bright light (to overwhelm the sensor) for 30 seconds, holding the power button for 20 seconds, unplugged and plugged into the mains. It was also recommended to me to leave the phone on mains for 10 minutes, and then press the power, volume up and volume down buttons for 2 minutes - but this had no effect.
I have had the device for about 6 months, and this is the first time I've had any problem at all with it.
My options are to send it in for repair, or to leave it for a few days to drain any remaining charge, and then attempt to turn it back on.
I was hoping that some of you might be able to recommend any methods that I have not yet tried, or might be able to estimate roughly how long it will take for the device to drain?
I'm sorry if this post is mainly a repeat of what has been posted before, but in all of the cases that I found, people were still able to access the soft reset menus (of which I am unable)
Thank you for any help you can offer!
I have the same problem, but I was on a custo ROM (CM11).
Nothing that I have tried works, and I also hope the someone can tell us how to solve this...
blackhawk_LA said:
I have the same problem, but I was on a custo ROM (CM11).
Nothing that I have tried works, and I also hope the someone can tell us how to solve this...
Click to expand...
Click to collapse
Oh no, that's not good! How long has your device been affected?
I suppose that the main problem is that the warranty is now void on yours? I can't imagine it being a cheap repair :/
i have same problem but im running 4.4.2 and until now i can't fix it :crying:
MattHead93 said:
Oh no, that's not good! How long has your device been affected?
I suppose that the main problem is that the warranty is now void on yours? I can't imagine it being a cheap repair :/
Click to expand...
Click to collapse
Since 3 days, so I'm still hoping that when the battery drains completely, it will turn off and then boot normally.
If it is a hardware problem, I hope that it will be hard enough to repair for the technical service to give me a new unit
blackhawk_LA said:
I have the same problem, but I was on a custo ROM (CM11).
Nothing that I have tried works, and I also hope the someone can tell us how to solve this...
Click to expand...
Click to collapse
MattHead93 said:
Oh no, that's not good! How long has your device been affected?
I suppose that the main problem is that the warranty is now void on yours? I can't imagine it being a cheap repair :/
Click to expand...
Click to collapse
Ehfida said:
i have same problem but im running 4.4.2 and until now i can't fix it :crying:
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Click to collapse
Have you done a Hard Reboot of the phone by holding the power button + vol up/down for about 15 seconds ?
clsA said:
Have you done a Hard Reboot of the phone by holding the power button + vol up/down for about 15 seconds ?
Click to expand...
Click to collapse
Yeah, I tried doing that for 2 minutes (as advised by HTC Support) yesterday and Thursday - although I've not done anything with the phone today, as I'm hoping leaving it to discharge will have an effect!
Same here. 15seconds, 2 minutes, one hour... there's no hard reboot.
Also plugging ad unplugging, taking out the SIM card... anything happens.
My battery was nerly full so maybe it will take one week to discharge
clsA said:
Have you done a Hard Reboot of the phone by holding the power button + vol up/down for about 15 seconds ?
Click to expand...
Click to collapse
yes i tried about 3 minutes and 2days in wall chargeing and nothing now im leave it to discharge hope to get led flash:good:
Ehfida said:
yes i tried about 3 minutes and 2days in wall chargeing and nothing now im leave it to discharge hope to get led flash:good:
Click to expand...
Click to collapse
Whilst I'm unsure as the whether the device will have actually charged while frozen, if it has charged, it will probably take a long time to discharge.
Thankfully, mine was only on about 25% when it froze - so here's hoping I'll have a result by Monday...
MattHead93 said:
Yeah, I tried doing that for 2 minutes (as advised by HTC Support) yesterday and Thursday - although I've not done anything with the phone today, as I'm hoping leaving it to discharge will have an effect!
Click to expand...
Click to collapse
blackhawk_LA said:
Same here. 15seconds, 2 minutes, one hour... there's no hard reboot.
Also plugging ad unplugging, taking out the SIM card... anything happens.
My battery was nerly full so maybe it will take one week to discharge
Click to expand...
Click to collapse
Ehfida said:
yes i tried about 3 minutes and 2days in wall chargeing and nothing now im leave it to discharge hope to get led flash:good:
Click to expand...
Click to collapse
does the computer even recognize the phone when you plug it in ?
are you able to do a fastboot command ?
No, it doesn't. I have also tried installing a RUU but it's not possible. The phone seems to be completely dead. I hope it is just a deep coma from which it can be recovered.
clsA said:
does the computer even recognize the phone when you plug it in ?
are you able to do a fastboot command ?
Click to expand...
Click to collapse
no it dosn't yes i tried fastboot it say waiting for device
blackhawk_LA said:
No, it doesn't. I have also tried installing a RUU but it's not possible. The phone seems to be completely dead. I hope it is just a deep coma from which it can be recovered.
Click to expand...
Click to collapse
Sorry to here that ..are you going to try and get a warranted replacement ?
clsA said:
Sorry to here that ..are you going to try and get a warranted replacement ?
Click to expand...
Click to collapse
I will wait a few days to see if the battery drains and it can boot again. I don't even know if the phone is still on or off..
blackhawk_LA said:
I will wait a few days to see if the battery drains and it can boot again. I don't even know if the phone is still on or off..
Click to expand...
Click to collapse
That's the problem I'm having - I don't actually know if the device is on or off! It makes sense that if it's not responding in anyway, then the device is still on and frozen, or it could be the implication of a hardware fault, maybe blown motherboard or something.
Yes, and for me that would be an absolut mess, cause I had very important data stored on the phone...
And if you send the phone to repair they always make a factory reset and delete everything in your phone.
I had this issue on my One X and my fix was leaving it on the charger for about 6 hours and unplugging it and holding the power button for a full two minutes.
Sent from my One X using xda app-developers app
Thanks, but first I will try to leave the battery fully discharge. If I charge the phone and it doesn't work, then I will have to wait one week for it to drain completely again.
Hold it under a very bright light or point a flas hled to the sensor and hold power and volume down for a couple seconds
I have encountered a strange phenomenon on my HTC One. I woke up and forgot to charge my phone the previous night, so I went to charge it and after about ten minutes it kept turning on and off with the HTC "quietly brilliant" screen over and over again. There is no LED light to signify a charge, and I am able to get to the bootloader screen (I hope that is what it is called) by pressing the volume down but the phone restarts and won't let me click anything. It will only let me scroll down or up once so I can't get to the factory reset. I've tried many battery tricks such as holding both volume buttons and the power button for two minutes and nothing happened. I plugged it into my computer and the same thing happened.
I tried posting a video but the forum won't let me since I'm a new user!
Hoping someone can help me out! I just want to get my photos back more than anything.
Thanks!
esdlax said:
I have encountered a strange phenomenon on my HTC One. I woke up and forgot to charge my phone the previous night, so I went to charge it and after about ten minutes it kept turning on and off with the HTC "quietly brilliant" screen over and over again. There is no LED light to signify a charge, and I am able to get to the bootloader screen (I hope that is what it is called) by pressing the volume down but the phone restarts and won't let me click anything. It will only let me scroll down or up once so I can't get to the factory reset. I've tried many battery tricks such as holding both volume buttons and the power button for two minutes and nothing happened. I plugged it into my computer and the same thing happened.
I tried posting a video but the forum won't let me since I'm a new user!
Hoping someone can help me out! I just want to get my photos back more than anything.
Thanks!
Click to expand...
Click to collapse
Also, I have never rooted the phone or flashed a rom! Everything is stock.
Thanks!
esdlax said:
Also, I have never rooted the phone or flashed a rom! Everything is stock.
Thanks!
Click to expand...
Click to collapse
looks like the phone doesnt have enough battery to boot, shut it down and let it charge for 1-2 hours at least. If there is no led when charging, its probably because of a bad cable or charger. You can shut the phone down from bootloader: fastboot ---> power down.
alray said:
looks like the phone doesnt have enough battery to boot, shut it down and let it charge for 1-2 hours at least. If there is no led when charging, its probably because of a bad cable or charger. You can shut the phone down from bootloader: fastboot ---> power down.
Click to expand...
Click to collapse
Thanks for the quick response! I've switched out the charger to the original stock charger and I'm still having the same problem. The phone will automatically turn itself on after 10-20 mins and go into the boot loop. The other issue is I can't select anything from bootloader because it reboots again. I think the video would be helpful so I might go post on random parts of the forum to get 10 posts.
esdlax said:
Thanks for the quick response! I've switched out the charger to the original stock charger and I'm still having the same problem. The phone will automatically turn itself on after 10-20 mins and go into the boot loop. The other issue is I can't select anything from bootloader because it reboots again. I think the video would be helpful so I might go post on random parts of the forum to get 10 posts.
Click to expand...
Click to collapse
is the video on youtube?
alray said:
is the video on youtube?
Click to expand...
Click to collapse
Yes, I just sent it to you in a private message. And if anyone else wants it, I can send it to them.
Thanks
esdlax said:
Yes, I just sent it to you in a private message. And if anyone else wants it, I can send it to them.
Thanks
Click to expand...
Click to collapse
doesnt looks good mate. Maybe an hardware defect.
Just to be sure, you can power off the phone, if you do it reboots?
Maybe a problem with the power button or the battery...
Sounds to me like a knackered battery, unfortunately, that's one of the down sides of LiPo batteries, when they die they actually still contain 5% charge, if it drops below that, they are pretty much dead and cant really be charged properly again, ive learned this experience from flying radio controlled aircraft, basically, once the power starts dying, land it and charge it, if you push it right to the end, not only do you risk the chance of an expensive crash, but you have also just killed a £70 battery.
http://i817.photobucket.com/albums/zz96/seanie280672/DSC00170.jpg
Seanie280672 said:
Sounds to me like a knackered battery, unfortunately, that's one of the down sides of LiPo batteries, when they die they actually still contain 5% charge, if it drops below that, they are pretty much dead and cant really be charged properly again, ive learned this experience from flying radio controlled aircraft, basically, once the power starts dying, land it and charge it, if you push it right to the end, not only do you risk the chance of an expensive crash, but you have also just killed a £70 battery.
Click to expand...
Click to collapse
Oh man, that means I killed two batteries that day. I was flying my friend's quadcopter and the screen uses a lipo battery, which randomly died and now won't charge Yikes! You live and you learn. Is there anything I can do to "spark" the battery? Or more importantly any way to save my pictures? Thanks for all the replies!
esdlax said:
Oh man, that means I killed two batteries that day. I was flying my friend's quadcopter and the screen uses a lipo battery, which randomly died and now won't charge Yikes! You live and you learn. Is there anything I can do to "spark" the battery? Or more importantly any way to save my pictures? Thanks for all the replies!
Click to expand...
Click to collapse
I dont think you'll be able to backup anything with the phone stuck in this bootloop. Probably the battery can be replaced wihout loosing data on the phone.
alray said:
doesnt looks good mate. Maybe an hardware defect.
Just to be sure, you can power off the phone, if you do it reboots?
Maybe a problem with the power button or the battery...
Click to expand...
Click to collapse
I don't have a choice when the phone powers off, it randomly does it on its own when I'm in bootloader or if its just sitting there. I don't think its the power buttom because I can still press it, so its not jammed or anything. We have insurance on our phones so I can get a new one. I'm just looking to save the data at this point! Thanks for all your help so far!
Hey everyone, last night I lost my phone and I'm pretty sure it died, but I got it back this morning and tried to charge it/turn it on but it wont power on. The charging icon also isn't showing. There was a green LED that was on for a little while but now its off. Not really sure what to do with it.
rumham03 said:
Hey everyone, last night I lost my phone and I'm pretty sure it died, but I got it back this morning and tried to charge it/turn it on but it wont power on. The charging icon also isn't showing. There was a green LED that was on for a little while but now its off. Not really sure what to do with it.
Click to expand...
Click to collapse
put it at charging for 1-2 hours then try to power on holding the button for 5-6 seconds
Alright so I've charged it for a few hours now, still wont power on. Also, I'm not using the turbo charger that it came with if that matters, but I've had it on a regular charger for a while now.
rumham03 said:
Alright so I've charged it for a few hours now, still wont power on. Also, I'm not using the turbo charger that it came with if that matters, but I've had it on a regular charger for a while now.
Click to expand...
Click to collapse
atach it to the pc and keep the power on for some seconds.
see whats happens.
if u hear some sound or something.
rumham03 said:
Hey everyone, last night I lost my phone and I'm pretty sure it died, but I got it back this morning and tried to charge it/turn it on but it wont power on. The charging icon also isn't showing. There was a green LED that was on for a little while but now its off. Not really sure what to do with it.
Click to expand...
Click to collapse
From my experience the LED turns up only when there is too little power to turn on in the first place... Either u busted your Charging port or your charger! And what do u mean you lost your phone and got it back this morning? Fishy!
Alright so last night I left it on the turbo charger for about 3 hours and still nothing. Can't do a factory reset either.
Oh also, I'm pretty sure its charging because the phone does get a bit warm when I leave it on the charger.
Use your warranty.
SpyderPride said:
Use your warranty.
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Click to collapse
Yup thats what I ended up doing, free replacement. Too bad the Turbo doesn't have availability to use sd cards so I can't keep my photos, but whatever. I suppose I'll start using verizon cloud now.
rumham03 said:
Yup thats what I ended up doing, free replacement. Too bad the Turbo doesn't have availability to use sd cards so I can't keep my photos, but whatever. I suppose I'll start using verizon cloud now.
Click to expand...
Click to collapse
There's always Google plus for your pictures too.
...
so when this equipments do this, we have no hope of gettin it fixed?
Hello xda users,
Before 30 min my HTC One shut down for no Reason and now it wont start what can i do now?...
I tried to connect to PC ---nothing---
Draqz said:
Hello xda users,
Before 30 min my HTC One shut down for no Reason and now it wont start what can i do now?...
I tried to connect to PC ---nothing---
Click to expand...
Click to collapse
are you sure it's off ? hold power plus volume down under a bright light for about 20 seconds .. the bottom lights should flash and the phone will restart
clsA said:
are you sure it's off ? hold power plus volume down under a bright light for about 20 seconds .. the bottom lights should flash and the phone will restart
Click to expand...
Click to collapse
It do nothing. Just nothing
Draqz said:
It do nothing. Just nothing
Click to expand...
Click to collapse
and hooking it to your PC does nothing ? does the USB sound even play? is windows looking for a driver ?
clsA said:
and hooking it to your PC does nothing ? does the USB sound even play? is windows looking for a driver ?
Click to expand...
Click to collapse
Nothing just nothing everywhere still dead.
Draqz said:
Nothing just nothing everywhere still dead.
Click to expand...
Click to collapse
Try connecting your charger and let it charge for about an hour, you should see a red led near the top of the phone. Then try clsA's method with the light. It that still fails you probably have a dead battery and will need to replace it.
majmoz said:
Try connecting your charger and let it charge for about an hour, you should see a red led near the top of the phone. Then try clsA's method with the light. It that still fails you probably have a dead battery and will need to replace it.
Click to expand...
Click to collapse
So i plugged the charging cable in and waited.... Now it shows nothing (like before) and today i charded my phone full and i just was under shower after i come back it was dead... But how and why? It cant be that the battery is dead cause i own it just for 7~8 months... (Bought New)
Draqz said:
So i plugged the charging cable in and waited.... Now it shows nothing (like before) and today i charded my phone full and i just was under shower after i come back it was dead... But how and why? It cant be that the battery is dead cause i own it just for 7~8 months... (Bought New)
Click to expand...
Click to collapse
Looks like your phone just won a trip to the repair shop. Either a bad battery or a failed motherboard. It happens, my HTC One x failed like that 3 weeks past the warranty. Was just sitting on my desk then turned off and never came back to life. At least, yours is still under warranty.
alray said:
Looks like your phone just won a trip to the repair shop. Either a bad battery or a failed motherboard. It happens, my HTC One x failed like that 3 weeks past the warranty. Was just sitting on my desk then turned off and never came back to life. At least, yours is still under warranty.
Click to expand...
Click to collapse
Is that a problem that i got a Custom-ROM?
Draqz said:
Is that a problem that i got a Custom-ROM?
Click to expand...
Click to collapse
if the motherboard is dead its not a really a problem.
alray said:
if the motherboard is dead its not a really a problem.
Click to expand...
Click to collapse
Okey thanks so i send it on monday and hope for fast reparing because its my only phone :c