(Q) HTC One reacts to nothing - One (M7) Q&A, Help & Troubleshooting

Hello xda users,
Before 30 min my HTC One shut down for no Reason and now it wont start what can i do now?...
I tried to connect to PC ---nothing---

Draqz said:
Hello xda users,
Before 30 min my HTC One shut down for no Reason and now it wont start what can i do now?...
I tried to connect to PC ---nothing---
Click to expand...
Click to collapse
are you sure it's off ? hold power plus volume down under a bright light for about 20 seconds .. the bottom lights should flash and the phone will restart

clsA said:
are you sure it's off ? hold power plus volume down under a bright light for about 20 seconds .. the bottom lights should flash and the phone will restart
Click to expand...
Click to collapse
It do nothing. Just nothing

Draqz said:
It do nothing. Just nothing
Click to expand...
Click to collapse
and hooking it to your PC does nothing ? does the USB sound even play? is windows looking for a driver ?

clsA said:
and hooking it to your PC does nothing ? does the USB sound even play? is windows looking for a driver ?
Click to expand...
Click to collapse
Nothing just nothing everywhere still dead.

Draqz said:
Nothing just nothing everywhere still dead.
Click to expand...
Click to collapse
Try connecting your charger and let it charge for about an hour, you should see a red led near the top of the phone. Then try clsA's method with the light. It that still fails you probably have a dead battery and will need to replace it.

majmoz said:
Try connecting your charger and let it charge for about an hour, you should see a red led near the top of the phone. Then try clsA's method with the light. It that still fails you probably have a dead battery and will need to replace it.
Click to expand...
Click to collapse
So i plugged the charging cable in and waited.... Now it shows nothing (like before) and today i charded my phone full and i just was under shower after i come back it was dead... But how and why? It cant be that the battery is dead cause i own it just for 7~8 months... (Bought New)

Draqz said:
So i plugged the charging cable in and waited.... Now it shows nothing (like before) and today i charded my phone full and i just was under shower after i come back it was dead... But how and why? It cant be that the battery is dead cause i own it just for 7~8 months... (Bought New)
Click to expand...
Click to collapse
Looks like your phone just won a trip to the repair shop. Either a bad battery or a failed motherboard. It happens, my HTC One x failed like that 3 weeks past the warranty. Was just sitting on my desk then turned off and never came back to life. At least, yours is still under warranty.

alray said:
Looks like your phone just won a trip to the repair shop. Either a bad battery or a failed motherboard. It happens, my HTC One x failed like that 3 weeks past the warranty. Was just sitting on my desk then turned off and never came back to life. At least, yours is still under warranty.
Click to expand...
Click to collapse
Is that a problem that i got a Custom-ROM?

Draqz said:
Is that a problem that i got a Custom-ROM?
Click to expand...
Click to collapse
if the motherboard is dead its not a really a problem.

alray said:
if the motherboard is dead its not a really a problem.
Click to expand...
Click to collapse
Okey thanks so i send it on monday and hope for fast reparing because its my only phone :c

Related

HELP SOD Xperia T warranty claim "now beyond economical repair" 30/4

hey guys,
so basically i got an xperia t today and it wont boot. iv heard that this is SOD? i have tried a few guide to revive it but all of which haven't worked or i haven't done it right with been new to sony devices.
so iv charged it for 5+hrs,
iv managed to install drivers,
the phone will not show anything on a red light,
tried the vol+ & power and the led flashes red,
tried to use software to flash it but its not showing the phone.
im at a dead end and could really do with some help :/
thanks
EDIT: sent it in for repair and now Sony are saying its "beyond economical repair" ill keep this updated to see the outcome
*any advice would be great if people could help on the matter*
Anyone able to help me?
Sent From My Pure LG Nexus 4
galaxys2Tav said:
Anyone able to help me?
Sent From My Pure LG Nexus 4
Click to expand...
Click to collapse
Charge it for at least 24hs. It should show a red light indicating charging at some point, just let it charge and then try to start it again. The flashing red light indicates that battery is empty.
If it won't start after charging 24h+, then your phone is probably dead. What were you doing to the device when this happened? Flashed anything?
what worked for me on my ion, was draining the battery empty so you just let it rest for a day just showing the red led. then put everything you need on your sd card and charge your battery again. then after a few minutes you should see you led comming back up and then boot up your phone, enter cwm (press a couple of times the volume up button) then first of all you do a factory reset, flash your new rom, don't forget to wipe cache aftwards, just to be sure. i hope this brings your phone back to life..
Well basically I left it on charge all night and it's still on charge now. I did try plug it in to the laptop.
It then prompted to install a driver and did but then jumped straight back out again.
I tried the vol+ & power today and got a vibration and it didn't boot after about 4 hours. So I tried it with the 3 vibrates and still haven't had anything since.
I spoken to sony and they will take it in under warranty but would rather try get it working on my own.
Btw I still have red light no mater what It disappears every so often while it's on charge
Sent From My Pure LG Nexus 4
Taken from Sony Support.
1. Press and hold down the power key on the right side of the phone. If the battery status LED flashes red, try plugging the charger into the phone at the same time as you are pressing and holding in the power key.
When plugging the charger into the phone there is a risk that nothing happens – no red battery status LED as indication of charging, or nothing appearing on the screen.
If the charging doesn’t start, follow the instructions under To let the charger be plugged in for 24 hours.
2. If the charging starts, keep charging the phone until it’s fully charged. Indication of charging is that the battery status LED lights up in red, or that the SONY symbol appears on the screen and then the LED lights up.
3. Update the phone software using PC Companion, Sony Bridge for Mac or Update service. If no update is available, use Repair mode in PC Companion.
This should fix the problem.
--------------------------------------------------------------------------------------------------------------------------------
To let the charger be plugged in for 24 hours
1. Plug the charger into the phone, and let it be plugged in for 24 hours. There will be no indication of charging, since the battery is discharging during this step.
2. Disconnect the charger from the phone, and wait for 20 seconds.
3. Plug the charger into the phone again. The battery should now start charging. It may take some time before any indication of charging appears (the battery status LED lights up in red, and shines continuously).
4. Let the phone charge until it’s fully charged. Then follow the instruction to update the phone software in step 3 found in section above.
5. If the phone doesn’t charge, send it for service.
Thanks for that bud it's been on charge all day even now. Iv just checked it and it hasn't changed the led is still shinning red. I'll put my little one to bed then try it again and see what happens.
Sony have said they will send me out a jiffy bag even if I manage to get the phone powered on just incase I want to send it away
Sent from my Nexus 7 using Tapatalk 2
galaxys2Tav said:
I tried the vol+ & power today and got a vibration,,,
Click to expand...
Click to collapse
Did you keep them down til you got 3 vibrations.?
One vibration is same as power off.
Three vibrations is a soft reset, same as removing battery.
merseyman said:
Did you keep them down til you got 3 vibrations.?
One vibration is same as power off.
Three vibrations is a soft reset, same as removing battery.
Click to expand...
Click to collapse
iv just tried
vol+ & power and this time i didn't get any vibrations
also tried the repair through sony software and as before the phone will be prompted with the noise of something bee plugged in then it'll sound again seconds later to say it has been removed
just getting a bit annoyed with it now :/
I'd leave it on mains charge for full 24 hours again and try tomorrow,
if no luck send it off.
merseyman said:
I'd leave it on mains charge for full 24 hours again and try tomorrow,
if no luck send it off.
Click to expand...
Click to collapse
Yeah iv put it back on charge. Didn't realise sony phones were soo much of a pain lol oh well I'll try again tomorrow and if I don't have any luck I'll send it to them. Thanks for the help bud
Sent From My Pure LG Nexus 4
thanks for the help before guys, i sent it in under warranty for the SOD and surprise surprise i get a letter saying
"your phone is beyond economical repair due to water damage"
i'm no waiting for a call back as iv escalated it and i can safely say its not been anywhere near water
galaxys2Tav said:
thanks for the help before guys, i sent it in under warranty for the SOD and surprise surprise i get a letter saying
"your phone is beyond economical repair due to water damage"
i'm no waiting for a call back as iv escalated it and i can safely say its not been anywhere near water
Click to expand...
Click to collapse
Did you try flash tool?
AndroidHoneyComb said:
Did you try flash tool?
Click to expand...
Click to collapse
yeah i tried that before i sent it off but didnt have any luck with it, the phone prompted on my laptop but then jumped straight back out. what i dont get is that Sony are saying its due to "water damage" yet the phone had power to it :/
galaxys2Tav said:
yeah i tried that before i sent it off but didnt have any luck with it, the phone prompted on my laptop but then jumped straight back out. what i dont get is that Sony are saying its due to "water damage" yet the phone had power to it :/
Click to expand...
Click to collapse
If you really want your phone to work try reininstal your OS, Also if you call your carrier they can give you a replacement, (At least for me they did)
AndroidHoneyComb said:
If you really want your phone to work try reininstal your OS, Also if you call your carrier they can give you a replacement, (At least for me they did)
Click to expand...
Click to collapse
I bought it second hand hence sending it to sony. I did try flashing the os but no joy the phone wouldn't stay as a device on my laptop long enough.
This is the first time iv ever debt with an oem for a warranty claim and judging how they have been about it I won't be doing it again
Sent From My Pure LG Nexus 4
galaxys2Tav said:
I bought it second hand hence sending it to sony. I did try flashing the os but no joy the phone wouldn't stay as a device on my laptop long enough.
This is the first time iv ever debt with an oem for a warranty claim and judging how they have been about it I won't be doing it again
Sent From My Pure LG Nexus 4
Click to expand...
Click to collapse
So you bought a broken phone? Or it worked when you bought it?
reflexing said:
So you bought a broken phone? Or it worked when you bought it?
Click to expand...
Click to collapse
No it worked when I got it then I got the sod
Sent From My Pure LG Nexus 4
This is a pic of why sony won't repair it!
Sent From My Pure LG Nexus 4

Dropped my One from a very small height - died completely

Hello,
I dropped my HTC One to a hard floor today, from height of less than 50cm (20").
The screen was on before the fall, battery was >90%, everything was working. After the fall, the screen was off, led off, nothing happening from any buttons.
I have tried long-pressing powerbutton, powerbutton+volume, no effect.
I have tried charging, no effect. Even the charging led doesnt work.
I also tried powering it on under bright light (?), no effect.
I had my bootloader unlocked, CWM recovery and Android Revolution HD rom installed (http://forum.xda-developers.com/showthread.php?t=2183023)
The phone had Nillkin protective case (http://mobilemate.yetaa.com/htcdopod/nillkin-htc-one-m7-hard-protective-case.html). I can see no physical damage on the phone, not even a smallest scratch..
Any ideas, what can I try to get it working, before sending it for repair? (Let's hope it goes for warranty. I really don't think it should die for such a small impact..) All ideas welcome!
*EDIT* My phone was working for a second, but broke again. In repair now.
If you connect this to pc, and you press Power, pc can recognize it?
Guich said:
If you connect this to pc, and you press Power, pc can recognize it?
Click to expand...
Click to collapse
Thanks for your answer.
I can see no devices on my device manager, adb doesn't recognize any device, fastboot doesn't recognize any device. So nope..
tumik said:
Thanks for your answer.
I can see no devices on my device manager, adb doesn't recognize any device, fastboot doesn't recognize any device. So nope..
Click to expand...
Click to collapse
Did you longpress power when it was connected?
Because some people resolved this problem...
Why do i think that the battery moved inside so it turned of
Sent from my soon to be HTC One using xda premium
Guich said:
Did you longpress power when it was connected?
Because some people resolved this problem...
Click to expand...
Click to collapse
Yes, tried now pressing it for a minute, still no effect. Thanks for your answer.
mhoss48 said:
Why do i think that the battery moved inside so it turned of
Click to expand...
Click to collapse
Thanks for your answer. Might be, that's also the thing that first came to my mind.. Too bad I don't think there is a way to check for that.
Bad luck bro myne fropped from four feet touch wood no problem
Sent from my HTC One using xda app-developers app
Hey! I just put it in a charger again, and after a minute I suddenly noticed that the charging led light up! I tried pressing the power button, and it booted to bootloader!
I then went to fastboot -> Reboot, to get it to boot normally..
There was a sudden flash of the HTC logo (boot logo). Lasted less than half a second, then it died again.
Now it seems completely dead again..
Low battery
Guich said:
Low battery
Click to expand...
Click to collapse
Shouldn't be. I had it >90% when It first went dead..
Now it's on charger and doesn't show the charging light.
It also was on the charger the whole time, when I last got it to bootloader and when it died again.
tumik said:
Shouldn't be. I had it >90% when It first went dead..
Now it's on charger and doesn't show the charging light.
It also was on the charger the whole time, when I last got it to bootloader and when it died again.
Click to expand...
Click to collapse
Try to charge the phone for 1 hours...
Guich said:
Try to charge the phone for 1 hours...
Click to expand...
Click to collapse
Now charged for 1 hour without touching it.
Still nothing.. Even the charging led didn't light up at all.
tumik said:
Now charged for 1 hour without touching it.
Still nothing.. Even the charging led didn't light up at all.
Click to expand...
Click to collapse
HI
greetings
just my 2cents here
connect the phone to pc to usb 3 port (even usb 2 might do )
and try to boot into bootloader
and tell weather the phone boots, does the led flash or just vibrates or worst nothing happens
shrex said:
connect the phone to pc to usb 3 port (even usb 2 might do )
and try to boot into bootloader
and tell weather the phone boots, does the led flash or just vibrates or worst nothing happens
Click to expand...
Click to collapse
Hi, and thanks for your answer.
Tried both USB3 and USB2 ports. Can't get the phone to boot to bootloader. Nothing happens - no led, no vibration, nothing on the screen.
same situation
tumik said:
Hi, and thanks for your answer.
Tried both USB3 and USB2 ports. Can't get the phone to boot to bootloader. Nothing happens - no led, no vibration, nothing on the screen.
Click to expand...
Click to collapse
I'm having exact same problems except I did not even drop my phone, the screen and phone went dead as I was using it. I've been charging it for hours, no response from any lights or anything. I have tried pushing the buttons to force a reset to no avail. When I plug it into my computer it does not recognize it or even acknowledge that it's there.
Hey, my phone works again!
For the millionth time, I tried to start up my phone. No reaction.
Then I connected it to the charger, and the charging light came up.
I then pressed the power button... And it started! Now it works 100% normally, I have shut it down and rebooted and shaked and tilted and knocked it and removed charger and everything, it just keeps working 100% normally! And the battery was at 99% when I got it started.
I don't think the initial cause could be something (battery?) connected loosely, as it just started working all of sudden, and I cannot easily reproduce the error!?
Well, I'm glad it works now. And I'm glad I chose HTC One over GS4.. Self-repairing cellphones in 2013... What next?
Good, i'm happy that your one works fine!!
Enjoy with this!!
Sent from One with Tapa4 Beta
tumik said:
Hey, my phone works again!
For the millionth time, I tried to start up my phone. No reaction.
Then I connected it to the charger, and the charging light came up.
I then pressed the power button... And it started! Now it works 100% normally, I have shut it down and rebooted and shaked and tilted and knocked it and removed charger and everything, it just keeps working 100% normally! And the battery was at 99% when I got it started.
I don't think the initial cause could be something (battery?) connected loosely, as it just started working all of sudden, and I cannot easily reproduce the error!?
Well, I'm glad it works now. And I'm glad I chose HTC One over GS4.. Self-repairing cellphones in 2013... What next?
Click to expand...
Click to collapse
Any advice? Mine still having same problem
tugesius said:
Any advice? Mine still having same problem
Click to expand...
Click to collapse
Plug it into a pc hold down power button until phone boots..also try to hold power
Until it boots ...it will work just be persistent ...don't plug phone and turn it on after full charge...this is the cause
Sent from my HTC One using xda app-developers app
gemini002 said:
Plug it into a pc hold down power button until phone boots..also try to hold power
Until it boots ...it will work just be persistent ...don't plug phone and turn it on after full charge...this is the cause
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Tried both several times. My computer doesn't even recognize that I've plugged a device in...what would that indicate. Can't get adb to see device either

[Q] HTC One frozen - black screen & not responding

Hi guys,
So as the title states, I have an issue with my HTC One having frozen - before anything else, I understand that this is a developers forum, and although I have am still using the stock software and have not rooted my device, I'm hoping that some of you will be able to help me with this!
Yesterday at about 7pm, I opened the Gmail app, which froze, and tried to resolve this by opening the task manager to close the app, which subsequently froze, and then I tried pressing the power button twice to refresh the display - and this is how I am stuck on the black screen. In addition to this, no lights flash when holding the power button, and the device won't take a charge (the LED doesn't light up)
I quickly searched the net to find methods of trying to unfreeze the device - namely doing a soft reset for 30 seconds, a soft reset under a bright light (to overwhelm the sensor) for 30 seconds, holding the power button for 20 seconds, unplugged and plugged into the mains. It was also recommended to me to leave the phone on mains for 10 minutes, and then press the power, volume up and volume down buttons for 2 minutes - but this had no effect.
I have had the device for about 6 months, and this is the first time I've had any problem at all with it.
My options are to send it in for repair, or to leave it for a few days to drain any remaining charge, and then attempt to turn it back on.
I was hoping that some of you might be able to recommend any methods that I have not yet tried, or might be able to estimate roughly how long it will take for the device to drain?
I'm sorry if this post is mainly a repeat of what has been posted before, but in all of the cases that I found, people were still able to access the soft reset menus (of which I am unable)
Thank you for any help you can offer!
I have the same problem, but I was on a custo ROM (CM11).
Nothing that I have tried works, and I also hope the someone can tell us how to solve this...
blackhawk_LA said:
I have the same problem, but I was on a custo ROM (CM11).
Nothing that I have tried works, and I also hope the someone can tell us how to solve this...
Click to expand...
Click to collapse
Oh no, that's not good! How long has your device been affected?
I suppose that the main problem is that the warranty is now void on yours? I can't imagine it being a cheap repair :/
i have same problem but im running 4.4.2 and until now i can't fix it :crying:
MattHead93 said:
Oh no, that's not good! How long has your device been affected?
I suppose that the main problem is that the warranty is now void on yours? I can't imagine it being a cheap repair :/
Click to expand...
Click to collapse
Since 3 days, so I'm still hoping that when the battery drains completely, it will turn off and then boot normally.
If it is a hardware problem, I hope that it will be hard enough to repair for the technical service to give me a new unit
blackhawk_LA said:
I have the same problem, but I was on a custo ROM (CM11).
Nothing that I have tried works, and I also hope the someone can tell us how to solve this...
Click to expand...
Click to collapse
MattHead93 said:
Oh no, that's not good! How long has your device been affected?
I suppose that the main problem is that the warranty is now void on yours? I can't imagine it being a cheap repair :/
Click to expand...
Click to collapse
Ehfida said:
i have same problem but im running 4.4.2 and until now i can't fix it :crying:
Click to expand...
Click to collapse
Have you done a Hard Reboot of the phone by holding the power button + vol up/down for about 15 seconds ?
clsA said:
Have you done a Hard Reboot of the phone by holding the power button + vol up/down for about 15 seconds ?
Click to expand...
Click to collapse
Yeah, I tried doing that for 2 minutes (as advised by HTC Support) yesterday and Thursday - although I've not done anything with the phone today, as I'm hoping leaving it to discharge will have an effect!
Same here. 15seconds, 2 minutes, one hour... there's no hard reboot.
Also plugging ad unplugging, taking out the SIM card... anything happens.
My battery was nerly full so maybe it will take one week to discharge
clsA said:
Have you done a Hard Reboot of the phone by holding the power button + vol up/down for about 15 seconds ?
Click to expand...
Click to collapse
yes i tried about 3 minutes and 2days in wall chargeing and nothing now im leave it to discharge hope to get led flash:good:
Ehfida said:
yes i tried about 3 minutes and 2days in wall chargeing and nothing now im leave it to discharge hope to get led flash:good:
Click to expand...
Click to collapse
Whilst I'm unsure as the whether the device will have actually charged while frozen, if it has charged, it will probably take a long time to discharge.
Thankfully, mine was only on about 25% when it froze - so here's hoping I'll have a result by Monday...
MattHead93 said:
Yeah, I tried doing that for 2 minutes (as advised by HTC Support) yesterday and Thursday - although I've not done anything with the phone today, as I'm hoping leaving it to discharge will have an effect!
Click to expand...
Click to collapse
blackhawk_LA said:
Same here. 15seconds, 2 minutes, one hour... there's no hard reboot.
Also plugging ad unplugging, taking out the SIM card... anything happens.
My battery was nerly full so maybe it will take one week to discharge
Click to expand...
Click to collapse
Ehfida said:
yes i tried about 3 minutes and 2days in wall chargeing and nothing now im leave it to discharge hope to get led flash:good:
Click to expand...
Click to collapse
does the computer even recognize the phone when you plug it in ?
are you able to do a fastboot command ?
No, it doesn't. I have also tried installing a RUU but it's not possible. The phone seems to be completely dead. I hope it is just a deep coma from which it can be recovered.
clsA said:
does the computer even recognize the phone when you plug it in ?
are you able to do a fastboot command ?
Click to expand...
Click to collapse
no it dosn't yes i tried fastboot it say waiting for device
blackhawk_LA said:
No, it doesn't. I have also tried installing a RUU but it's not possible. The phone seems to be completely dead. I hope it is just a deep coma from which it can be recovered.
Click to expand...
Click to collapse
Sorry to here that ..are you going to try and get a warranted replacement ?
clsA said:
Sorry to here that ..are you going to try and get a warranted replacement ?
Click to expand...
Click to collapse
I will wait a few days to see if the battery drains and it can boot again. I don't even know if the phone is still on or off..
blackhawk_LA said:
I will wait a few days to see if the battery drains and it can boot again. I don't even know if the phone is still on or off..
Click to expand...
Click to collapse
That's the problem I'm having - I don't actually know if the device is on or off! It makes sense that if it's not responding in anyway, then the device is still on and frozen, or it could be the implication of a hardware fault, maybe blown motherboard or something.
Yes, and for me that would be an absolut mess, cause I had very important data stored on the phone...
And if you send the phone to repair they always make a factory reset and delete everything in your phone.
I had this issue on my One X and my fix was leaving it on the charger for about 6 hours and unplugging it and holding the power button for a full two minutes.
Sent from my One X using xda app-developers app
Thanks, but first I will try to leave the battery fully discharge. If I charge the phone and it doesn't work, then I will have to wait one week for it to drain completely again.
Hold it under a very bright light or point a flas hled to the sensor and hold power and volume down for a couple seconds

[Q] Phone won't charge / turn on

Today, my HTC One was very hot out of nowhere, so I decided to turn the phone off to let it cool down. After an hour, the phone was still hot, so it seems like it never completely turned off. I kept the phone off, and after a while the phone was cold again. I tried to turn on the phone but nothing happened, probably because the battery is completely empty.
When I connect the phone to the charger, nothing happens, even after keeping it plugged in for a couple of hours. I've read a lot of threads of people with similar problems, but none of the solutions seem to help. Before today, the phone was perfectly fine.
Phone info:
Rooted, S-OFF, running Cyanogenmod 12 early build
Does anyone have an idea? I would be very thankful.
Rem¡ said:
Today, my HTC One was very hot out of nowhere, so I decided to turn the phone off to let it cool down. After an hour, the phone was still hot, so it seems like it never completely turned off. I kept the phone off, and after a while the phone was cold again. I tried to turn on the phone but nothing happened, probably because the battery is completely empty.
When I connect the phone to the charger, nothing happens, even after keeping it plugged in for a couple of hours. I've read a lot of threads of people with similar problems, but none of the solutions seem to help. Before today, the phone was perfectly fine.
Phone info:
Rooted, S-OFF, running Cyanogenmod 12 early build
Does anyone have an idea? I would be very thankful.
Click to expand...
Click to collapse
what happen when you plug the phone to the PC ? any sound ? and driver install in device manager ?
clsA said:
what happen when you plug the phone to the PC ? any sound ? and driver install in device manager ?
Click to expand...
Click to collapse
Nothing at all, unfortunately. No sound on pc, no LED on phone, nothing...
Rem¡ said:
Nothing at all, unfortunately. No sound on pc, no LED on phone, nothing...
Click to expand...
Click to collapse
I hope you have warranty left, sounds like the battery died
clsA said:
I hope you have warranty left, sounds like the battery died
Click to expand...
Click to collapse
Really? Battery life was fine until the phone was very hot today... This sucks.
Rem¡ said:
Really? Battery life was fine until the phone was very hot today... This sucks.
Click to expand...
Click to collapse
yes that's how these type battery's die .. they show extreme heat then nothing
clsA said:
yes that's how these type battery's die .. they show extreme heat then nothing
Click to expand...
Click to collapse
Thanks for your help! Will contact HTC tomorrow.

fastboot not work! just huawei logo, no recovery no fastboot..

I was trying to install a custom rom but it went to bootloop , so I tried to do some wipes .. data+cache not system ..
when I came back after a while to my phone it was turned off .
pluged it to charger and turned it on
Nothing works!
cant get into recovery.
also cant get into fastboot to flash new files.
just red led on and off and bolt mark that the battery is very low after seconds phone open to huawei logo .
pleaaase help my to recover it :""( .
sry for bad English.
.
That happend to me, exactly the same after installing the b854, with red light led on and off
I tried to unbrick for one week
My solution:
Shutdown the device and let it charge for a couple of hours to reach enough battery
Then connect phone to PC by USB and next turn on the device pressing Volume down and power at the same time
For one week it didn't go to fast boot but after a lot of trys it went through
Try variations of pressing those buttons but always connected to Pc and try even connect to electricity
Sharlimar said:
That happend to me, exactly the same after installing the b854, with red light led on and off
I tried to unbrick for one week
My solution:
Shutdown the device and let it charge for a couple of hours to reach enough battery
Then connect phone to PC by USB and next turn on the device pressing Volume down and power at the same time
For one week it didn't go to fast boot but after a lot of trys it went through
Try variations of pressing those buttons but always connected to Pc and try even connect to electricity
Click to expand...
Click to collapse
my problem is whenever i try to charge it, it auto start after he charge a bit and stuck at huawei logo .. it's getting hot and does not charge, no matter how long I let it on charger
I searched for a way to flash preloader as we had on old Nokia but seems I can't find away :"3
thanks for your reply
me too
salembram said:
my problem is whenever i try to charge it, it auto start after he charge a bit and stuck at huawei logo .. it's getting hot and does not charge, no matter how long I let it on charger
I searched for a way to flash preloader as we had on old Nokia but seems I can't find away :"3
thanks for your reply
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Click to collapse
I also got the same problem can no one fix it?
salembram said:
my problem is whenever i try to charge it, it auto start after he charge a bit and stuck at huawei logo .. it's getting hot and does not charge, no matter how long I let it on charger
I searched for a way to flash preloader as we had on old Nokia but seems I can't find away :"3
thanks for your reply
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Click to collapse
let me know if you fixed it
The solution is just one. Downloading the back cover and turn off the battery - have to disconnect the tape. 5 min battery strapped on again and everything should work.
diabolo24 said:
The solution is just one. Downloading the back cover and turn off the battery - have to disconnect the tape. 5 min battery strapped on again and everything should work.
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I'll try it .. but does it need remove screws ? I don't think I have screwdriver right now :"3
salembram said:
I'll try it .. but does it need remove screws ? I don't think I have screwdriver right now :"3
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Unscrew the 5 screws, unfasten the tape, wait a while, again hook tape, screws and to work. everything should work.
diabolo24 said:
Unscrew the 5 screws, unfasten the tape, wait a while, again hook tape, screws and to work. everything should work.
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can we do anything from pc?
usayd12345 said:
can we do anything from pc?
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no
diabolo24 said:
Unscrew the 5 screws, unfasten the tape, wait a while, again hook tape, screws and to work. everything should work.
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I know there's thank button .. but it's not enough
You've saved me, thank you very very much ♥

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