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I Get no Cell Service on this phone anymore but get Basehand & IMEI it saids Disconnected because Service is unavailable when I go under About Phone then Network Operator Name = Unknown, Signal Strength = 0, Mobile Network Type =Unknown, Service State = Out of Service... Any help will be much Need Thank's!! Will be willing to Donate a few Paypal Bucks if can be fixed....
inick73376 said:
I Get no Cell Service on this phone anymore but get Basehand & IMEI it saids Disconnected because Service is unavailable when I go under About Phone then Network Operator Name = Unknown, Signal Strength = 0, Mobile Network Type =Unknown, Service State = Out of Service... Any help will be much Need Thank's!! Will be willing to Donate a few Paypal Bucks if can be fixed....
Click to expand...
Click to collapse
First, try manually connecting to your carrier. Settings -> Mobile Network -> Network Operators -> Search Networks
That will take a minute and then display a list of carriers networks you can connect to. Choose the one assigned to your SIM and see if that works.
ess.boyer said:
First, try manually connecting to your carrier. Settings -> Mobile Network -> Network Operators -> Search Networks
That will take a minute and then display a list of carriers networks you can connect to. Choose the one assigned to your SIM and see if that works.
Click to expand...
Click to collapse
I tried that doesn't let me click on it
Are you sure the SIM card is working and inside properly? Maybe try taking it out, blowing out the slot, wiping the card with rubbing alcohol and putting it back in.
ess.boyer said:
Are you sure the SIM card is working and inside properly? Maybe try taking it out, blowing out the slot, wiping the card with rubbing alcohol and putting it back in.
Click to expand...
Click to collapse
Works fine on my infuse and dad sim doesn't work on it either so idk
I tried what you said about blowing on the sim card slot for a few minutes and it showed up for like 3secs as att and umts
Might need to have the sim reset up with the phone since its lte and the infuse is not , seems like the network will recognise what ph the sim is in and may adjust idk for sure just a thought , or try to reinstall the software and see what happens.
Bigtjmc said:
Might need to have the sim reset up with the phone since its lte and the infuse is not , seems like the network will recognise what ph the sim is in and may adjust idk for sure just a thought , or try to reinstall the software and see what happens.
Click to expand...
Click to collapse
thanks I tried it twice & my phone is set up for LTE 5GB Plan & they resetted it up Already
Might be a dumb question but is the network turned on in settings ? Just make n sure , ya never know with this stuff these days.
Bigtjmc said:
Might be a dumb question but is the network turned on in settings ? Just make n sure , ya never know with this stuff these days.
Click to expand...
Click to collapse
yea no problem but yes it is LOL
Nevermind that I think you done covered that , what about changing the connection type in phone info *#*#4636#*#*
Bigtjmc said:
Nevermind that I think you done covered that , what about changing the connection type in phone info *#*#4636#*#*
Click to expand...
Click to collapse
lol turned on my phone again shows up as AT&T UMTS but not 4G LTE just 3G & AT&T under Network Operator but Mobile Network Disconnected because Service is unavailable then it goes back to showing up as no data and unknown **** again idk what to do lol I try that code you posted & the one it showed was GSM/WCDMA, CDMA, and EvDo (PRL) is that normal?
i know that is one of the settings but mine when i power down and don't change any thing comes up like this,
Bigtjmc said:
i know that is one of the settings but mine when i power down and don't change any thing comes up like this,
Click to expand...
Click to collapse
https://www.dropbox.com/s/r2qprxsba8f5u3p/Screenshot_2012-10-18-06-07-40.png
that what mine showing....
Damn thats strange , have you tried any custom roms? Or different ruu files ?
Bigtjmc said:
Damn thats strange , have you tried any custom roms? Or different ruu files ?
Click to expand...
Click to collapse
Yea I tried gb ruu and it didn't work and one custom Rom lol on the custom I was able to go and click on att under networks but it didn't do anything I'm all outta ideas here and glad I got somehelp from someone lol
Ok , well I will dig around and see if I can find something else out for ya I'm sure there's hope still I just need to find the answer.
Bigtjmc said:
Ok , well I will dig around and see if I can find something else out for ya I'm sure there's hope still I just need to find the answer.
Click to expand...
Click to collapse
Yea thanks for what you did do better then most lol hope we can find the answer as I would hate to have to go back to my Samsung infuse until I can get a new phone which won't be for a while
Have you tried removing and cleaning your SIM, and maybe getting your carrier to replace the SIM? Something besides the software must be messed up if you get the same results on different ROMS with full wipes in between...
ess.boyer said:
Have you tried removing and cleaning your SIM, and maybe getting your carrier to replace the SIM? Something besides the software must be messed up if you get the same results on different ROMS with full wipes in between...
Click to expand...
Click to collapse
Does the same for my dad sim Card too so idk LOL
Whats SprintDM ? Its a app but for what , Sprint ? Im on at&t and sprintDM is running . Google gave me some usless info on sprintDM so maybe someone here knows detailed info on it ?
drawde40599 said:
Whats SprintDM ? Its a app but for what , Sprint ? Im on at&t and sprintDM is running . Google gave me some usless info on sprintDM so maybe someone here knows detailed info on it ?
Click to expand...
Click to collapse
I noticed that under my running apps so I froze it and nothing happened. I assume its for sprints network, but I don't know for sure.
Pilz said:
I noticed that under my running apps so I froze it and nothing happened. I assume its for sprints network, but I don't know for sure.
Click to expand...
Click to collapse
Ya I was thinking same thing , and wanted to freeze it, but, can you do me a favor ? If you go to the More tab in settings, then cellular networks, dose it say global ? I think this sprintDM is responsible for the default setting "Global" ( I'm on at&t ) I get better signal on global than I do the LTE setting at work . I don't wanna freeze sprintDM because if it removes Global you can't get it back without a Factory reset .
If yours says global still and u get good signal I wouldn't change it .
drawde40599 said:
Ya I was thinking same thing , and wanted to freeze it, but, can you do me a favor ? If you go to the More tab in settings, then cellular networks, dose it say global ? I think this sprintDM is responsible for the default setting "Global" ( I'm on at&t ) I get better signal on global than I do the LTE setting at work . I don't wanna freeze sprintDM because if it removes Global you can't get it back without a Factory reset .
If yours says global still and u get good signal I wouldn't change it .
Click to expand...
Click to collapse
I changed mine to LTE a while ago. Ever since I switched it from global to LTE the global option is no longer there( this was before i froze it)I can access more options in the dialer by dialing *#*#4636#*#*
Here are the additional options I am talking about. I never had a 'global' mode in this menu, but one of them might be what you want. Also you can select the band you want.
Pilz said:
I changed mine to LTE a while ago. Ever since I switched it from global to LTE the global option is no longer there( this was before i froze it)I can access more options in the dialer by dialing *#*#4636#*#*
Click to expand...
Click to collapse
Ya it will disappear if you change it . I tried that also while back , and it will bring back the global settings but it won't stick after reboot . A factory reset is only way I've found to get it back , there was definitely a major difference between global and LTE for me , I think sprintDM is responsible . I'm going to need mess with it when I have time to factory reset or TWRP backup ... But I think your 100 % right on what it is .
Appreciate your time
Pilz said:
Here are the additional options I am talking about. I never had a 'global' mode in this menu, but one of them might be what you want. Also you can select the band you want.
Click to expand...
Click to collapse
global is the LTE,gsm,CDMA but it won't stick after reboot .
drawde40599 said:
Ya it will disappear if you change it . I tried that also while back , and it will bring back the global settings but it won't stick after reboot . A factory reset is only way I've found to get it back , there was definitely a major difference between global and LTE for me , I think sprintDM is responsible . I'm going to need mess with it when I have time to factory reset or TWRP backup ... But I think your 100 % right on what it is .
Appreciate your time
Click to expand...
Click to collapse
No problem, I hope you find the solution to your problem. My LTE isn't any better with either profile so for me it's not an issue. Let us know if you find a solution.
Pilz said:
No problem, I hope you find the solution to your problem. My LTE isn't any better with either profile so for me it's not an issue. Let us know if you find a solution.
Click to expand...
Click to collapse
I thought it was in my head , but I tested it at work ( LTE and global ) LTE wouldn't play YouTube in my building and usually dropped to 3g , while global gave me a strong LTE signal with no drop and youtube plays fine .
Anyways thanks agn
drawde40599 said:
I thought it was in my head , but I tested it at work ( LTE and global ) LTE wouldn't play YouTube in my building and usually dropped to 3g , while global gave me a strong LTE signal with no drop and youtube plays fine .
Anyways thanks agn
Click to expand...
Click to collapse
What carrier do you have? I'm on ATT and my service has always been very bad where I live because I'm in a middle of nowhere college town.
Pilz said:
What carrier do you have? I'm on ATT and my service has always been very bad where I live because I'm in a middle of nowhere college town.
Click to expand...
Click to collapse
AT&T, I have always had a horrible signal within my building at work with any phone , but this N6 and global setting its been great . Maybe the nexgen APN settings have something to do with it also , but Global is picking up something LTE isn't for me .
drawde40599 said:
AT&T, I have always had a horrible signal within my building at work with any phone , but this N6 and global setting its been great . Maybe the nexgen APN settings have something to do with it also , but Global is picking up something LTE isn't for me .
Click to expand...
Click to collapse
I may try messing with the settings to see if it gets better. All carriers are bad where I live. My LTE download speed is ~5mb/s and upload is ~1mb/s. It can peak much higher but general it's terrible. This was the vase for every phone I've used out here. What bands does global LTE use which would give you a better connection?
Pilz said:
I may try messing with the settings to see if it gets better. All carriers are bad where I live. My LTE download speed is ~5mb/s and upload is ~1mb/s. It can peak much higher but general it's terrible. This was the vase for every phone I've used out here. What bands does global LTE use which would give you a better connection?
Click to expand...
Click to collapse
I don't know , there isn't much useful info on Global , or sprintDM . I did my own tests over a week and came up with global being better for Me. Now I'm trying to gather info on sprintDM
drawde40599 said:
I don't know , there isn't much useful info on Global , or sprintDM . I did my own tests over a week and came up with global being better for Me. Now I'm trying to gather info on sprintDM
Click to expand...
Click to collapse
I'll let you know if I find our any information regarding springDM. I do know that it was always running before I froze it, but I haven't had any adverse effects since doing so.
Pilz said:
I'll let you know if I find our any information regarding springDM. I do know that it was always running before I froze it, but I haven't had any adverse effects since doing so.
Click to expand...
Click to collapse
Thanks
drawde40599 said:
Thanks
Click to expand...
Click to collapse
I found this explanation searching through reddit:
"SprintDM is the hands free activation service Sprint has been loading on their phones since the Evo4G way back when. If not longer. It has been running on all factory images on devices on Sprint's network just as long.
On Nexus6 there's carrier specific services apks for all USA carriers. Seems that was one of the deals Google struck with the cellular megacorp devils to get them to carry N6."
That seems correct from what else I read. Here is another explanation which is basically the same thing.
" SprintDM is required to trigger the Sprint hands-free activation. If this phone is to work on Sprint at a moments notice, it will need to be there."
Source:http://www.reddit.com/r/nexus6/comments/2mzll3/bought_n6_from_google_play_using_it_on_att_but/
Pilz said:
I found this explanation searching through reddit:
"SprintDM is the hands free activation service Sprint has been loading on their phones since the Evo4G way back when. If not longer. It has been running on all factory images on devices on Sprint's network just as long.
On Nexus6 there's carrier specific services apks for all USA carriers. Seems that was one of the deals Google struck with the cellular megacorp devils to get them to carry N6."
That seems correct from what else I read. Here is another explanation which is basically the same thing.
" SprintDM is required to trigger the Sprint hands-free activation. If this phone is to work on Sprint at a moments notice, it will need to be there."
Source:http://www.reddit.com/r/nexus6/comments/2mzll3/bought_n6_from_google_play_using_it_on_att_but/
Click to expand...
Click to collapse
What idiot wrote that bold part. O. Wait.
Skripka said:
What idiot wrote that bold part. O. Wait.
Click to expand...
Click to collapse
I don't really trust reddit, but its there for some reason
This sheds a little light on it:
http://www.androidpolice.com/2014/11/24/the-stark-contrast-nexus-6-on-sprint-and-t-mobile-vs-att/
Spouted from shamu via Tapatalk
Evolution_Freak said:
This sheds a little light on it:
http://www.androidpolice.com/2014/11/24/the-stark-contrast-nexus-6-on-sprint-and-t-mobile-vs-att/
Click to expand...
Click to collapse
from the above article:
The Nexus 5 actually used its own activation functionality for Sprint that was built into the standard Google welcome screen
Click to expand...
Click to collapse
i purchased the nex 6 from goog and upon setting it up, this is exactly how it happened. it just stuck on this screen until i called sprints cs and had them help me with the meid (i just needed to drop the last digit--i did not know this before calling)
i keep this phone in global (im on sprint) and i see sprintdm running also.
whenever i initiate the update prl and /or "update device config" the sprint dm app launches to run these.
im stock not rooted.
Strange thing has happened to my beloved N6. This was a Tmob purchased device. Activated on via an existing VZ sim & been working since day 1 no prob. However, about 3 hours ago or so, its lost all its cellular data. Tried reboot, take sim in/out, etc. No luck.
Also, under Network Operators, choosing VZ and trying to register fails - Selected network (Verizon) unavailable
Anyone seeing similar behavior?
By ANY chance, did you put the TMobile SIM back in? For whatever reason, when I did that, I had to factory reset my device to get it to recognize the VZW SIM.
buddhatown said:
Strange thing has happened to my beloved N6. This was a Tmob purchased device. Activated on via an existing VZ sim & been working since day 1 no prob. However, about 3 hours ago or so, its lost all its cellular data. Tried reboot, take sim in/out, etc. No luck.
Also, under Network Operators, choosing VZ and trying to register fails - Selected network (Verizon) unavailable
Anyone seeing similar behavior?
Click to expand...
Click to collapse
anaphora68 said:
By ANY chance, did you put the TMobile SIM back in? For whatever reason, when I did that, I had to factory reset my device to get it to recognize the VZW SIM.
Click to expand...
Click to collapse
I dont think so, but there are an awful lot of sims floating around my house. Strange as it happened mid morning after I had been using data for quite some time. Then poof. No signal.
What state you live in? Indiana has had a blackout for all cell carriers since yesterday/today around knox,greene, and other counties. Bloomington, columbus.
That really, really sucks. Is it possible that Mobile Data is out in your area?
buddhatown said:
I dont think so, but there are an awful lot of sims floating around my house. Strange as it happened mid morning after I had been using data for quite some time. Then poof. No signal.
Click to expand...
Click to collapse
VZ data was ok for co-workers, so data was def good.
Ended up doing a factory reset, and all is good again. I can see a difference in my Cellular Network Screen though...
When I first got it, it was using 'Global' as the 'Preferred Network Type'. When it was busted early today, that was set to LTE with no option for Global. Also, earlier, it would let me scan for available carriers...now after the factory reset...its locked into VZ once again.
I didnt do anything, to my knowledge, to cause it to do any of this...And thats the scary part.
buddhatown said:
VZ data was ok for co-workers, so data was def good.
Ended up doing a factory reset, and all is good again. I can see a difference in my Cellular Network Screen though...
When I first got it, it was using 'Global' as the 'Preferred Network Type'. When it was busted early today, that was set to LTE with no option for Global. Also, earlier, it would let me scan for available carriers...now after the factory reset...its locked into VZ once again.
I didnt do anything, to my knowledge, to cause it to do any of this...And thats the scary part.
Click to expand...
Click to collapse
I saw a post somewhere about changing some APN settings from ipv6 to ipv4 but Verizon doesn't have these or do they?
crashercarlton said:
I saw a post somewhere about changing some APN settings from ipv6 to ipv4 but Verizon doesn't have these or do they?
Click to expand...
Click to collapse
here you go.
http://apn-settings.com/verizon-4g-lte-apn-settings-detailed-configuration-steps/
Happened to me as well. I'm unlocked and rooted on a custom ROM. It just happened to me 2 hours ago. I had to reflash the ROM to gain service again. Bought from Motorola and used on Verizon with an activated sim.
Here too. Motorola bought using an activated verizon sim. Happened a few times. Once in a well covered 4g area. That time recovered on it's own.
Last night happened again. Reboot didn't fix, but airplane mode toggled on and then off did the trick.
I had to flash my ROM again and go through activation before I was able to regain service again. Not sure what happened.
This has been happening to me since last night. The signal icon shows I have half signal, but no LTE and it has an exclamation point on the bars.
idksomuch said:
This has been happening to me since last night. The signal icon shows I have half signal, but no LTE and it has an exclamation point on the bars.
Click to expand...
Click to collapse
Are you running a cm based ROM? Some cm Roms have different RIL's and can cause this. Mine is clean stock ROM so I'm not sure why it happened.
selayan said:
Are you running a cm based ROM? Some cm Roms have different RIL's and can cause this. Mine is clean stock ROM so I'm not sure why it happened.
Click to expand...
Click to collapse
It was actually my T-Mo account. It was suspended for having an overdue bill. It was our first bill with T-Mo and they never informed me that we were not signed up for paper bills, only paperless. I just made the online payment 20 mins ago and everything is working fine for everyone on our account. I also changed our paying options to paper billing. Thanks though!
idksomuch said:
It was actually my T-Mo account. It was suspended for having an overdue bill. It was our first bill with T-Mo and they never informed me that we were not signed up for paper bills, only paperless. I just made the online payment 20 mins ago and everything is working fine for everyone on our account. I also changed our paying options to paper billing. Thanks though!
Click to expand...
Click to collapse
You guys were starting to scare me here as I haven't had any issues.
Had to post... That is an awesome screen name
Larzzzz82 said:
You guys were starting to scare me here as I haven't had any issues.
Had to post... That is an awesome screen name
Click to expand...
Click to collapse
Well with my issue I have no idea why I lost service. I notice that with any ROM you flash the cell network on version stays on global. Even stock, I had mine set to LTE which said recommend but that may have been why I lost all service and had to reflash to get it back.
Fastboot oem config carrier vzw
Sent from my Nexus 6 using XDA Free mobile app
poitee said:
Fastboot oem config carrier vzw
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
What does this do?
selayan said:
What does this do?
Click to expand...
Click to collapse
+1
According to the cyanogenmod wiki it fixes the vzw data problems.
Good Morning Group,
I have VZW service. The Nexus 6 is from TMobile. In my infinite wisdom or rather the lack their off. I decided that I was over not having data while talking. I downloaded the VZW LMY47E image and followed the instructions found in the Nexus 6 general sticky roll up. How to flash factory images.
The short method did not work but the long method did. I rooted it and added TWRP recovery. Apart from that I left it stock.
I dialed *#*#4636#*#*. and turned off VOLTE provisioning flag. Then I checked for enhanced 4G under phone settings and it was enabled.
Awesome right....Wrong. I decided to test it. All calls immediately end after starting them flashing 00:00 time stamp. I decided to pull my sim and put it back into my S4 and dial *228 option 1 and I can make calls using my sim. Something must have went wrong.
What that is I have no clue.
I was thinking of flashing the 5.1 TMobile image but everything that I have read suggest that if you are on VZW you should use LMY47E.
As you can imagine not having phone service kicks rocks. I figured Id ask before flashing and or making anything else worse.
Thanks in advance.
*228 should never be done on an lte device.
Sent from my Nexus 6 using XDA Free mobile app
PHP:
akellar said:
*228 should never be done on an lte device.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Now I know. Did I harm anything? I also booted into recovery and wipe data/factory reset and wipe cache partition. To no avail...
onyxbfly said:
PHP:
Now I know. Did I harm anything? I also booted into recovery and wipe data/factory reset and wipe cache partition. To no avail...
Click to expand...
Click to collapse
Typically provisions the sim to 3g prl. Likely need a new sim.
Sent from my Nexus 6 using XDA Free mobile app
onyxbfly said:
I was thinking of flashing the 5.1 TMobile image but everything that I have read suggest that if you are on VZW you should use LMY47E.
Click to expand...
Click to collapse
Flashing another factory image will do nothing to help your problem.
I agree with the above suggestion of starting with a replacement SIM.
And whatever you do, DO NOT TRY RELOCKING YOUR BOOTLOADER. It will not help, and you may brick your device, unless you follow @Evolution_Freak 's guide.
akellar said:
Typically provisions the sim to 3g prl. Likely need a new sim.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
FML will they give me a new sim for a phone that did not come from them? Even if the sim was locked into 3g shouldn't I be able to make calls?
Edit: I put my sim back into my S4 and it displays 3G like you said. I can make calls on the S4 but no on my Nexus 6. I put the sim back into my nexus 6 and it displays LTE but I can not make calls
onyxbfly said:
FML will they give me a new sim for a phone that did not come from them? Even if the sim was locked into 3g shouldn't I be able to make calls?
Edit: I put my sim back into my S4 and it displays 3G like you said. I can make calls on the S4 but no on my Nexus 6. I put the sim back into my nexus 6 and it displays LTE but I can not make calls
Click to expand...
Click to collapse
Turn off volte and try. Either way, get a new sim
Sent from my Nexus 6 using XDA Free mobile app
onyxbfly said:
FML will they give me a new sim for a phone that did not come from them?
Click to expand...
Click to collapse
No they won't if you tell them it's for your N6. You'll have to tell them it's for a "legitimate" VZW phone.
akellar said:
Typically provisions the sim to 3g prl. Likely need a new sim.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
cam30era said:
Flashing another factory image will do nothing to help your problem.
I agree with the above suggestion of starting with a replacement SIM.
And whatever you do, DO NOT TRY RELOCKING YOUR BOOTLOADER. It will not help, and you may brick your device, unless you follow @Evolution_Freak 's guide.
Click to expand...
Click to collapse
I put my sim back into my S4 and it displays 3G like you said. I can make calls on the S4 but no on my Nexus 6. I put the sim back into my nexus 6 and it displays LTE but I can not make calls .
So basically you are saying just go to a Verizon store and ask for a new nano sim and ask them to activate it? Or do you suggest asking for a sim for my S4 and cutting it down to size again?
akellar said:
Turn off volte and try. Either way, get a new sim
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
When I dial *#*#4636#*#* my phone looks at me like Essentially I cant access that menu any more since its not dialing. I have data and it just backed up my apps from the play store.
cam30era said:
No they won't if you tell them it's for your N6. You'll have to tell them it's for a "legitimate" VZW phone.
Click to expand...
Click to collapse
Thanks for the suggestions. I'll try to sort it out.
I decided to try reflashing the LMY47E image again. After doing so I was able to get 3G and make and receive calls. I went to VZW and they gave me bloody hell about getting a replacement sim.
Essentially they were not having it. They wanted to see the physical phone that the card would be activated in. I went back to my car and gave them my S4. To make a long story short they gave me a VZW sim for my S4. Got back home and cut the micro down to nano. I now have LTE service.
But I do not have VOLTE. I dialed *#*#4636#*#* and turned off VOLTE provisioning flag. I have enhanced 4g calling under phone options. But I can not browse a web page or talk on the on the phone while using GPS etc. Is VOLTE supposed to be turned on or off.
With it off I do not get the enhanced 4g calling options. With it on I do get enhanced 4g. Either way it doesn't work lol. Any suggestions would be greatly appreciated.
I'm just happy to be up and running again.
Thanks once again for your time and patience with my N6!!!!!!!!
onyxbfly said:
I decided to try reflashing the LMY47E image again. After doing so I was able to get 3G and make and receive calls. I went to VZW and they gave me bloody hell about getting a replacement sim.
Essentially they were not having it. They wanted to see the physical phone that the card would be activated in. I went back to my car and gave them my S4. To make a long story short they gave me a VZW sim for my S4. Got back home and cut the micro down to nano. I now have LTE service.
But I do not have VOLTE. I dialed *#*#4636#*#* and turned off VOLTE provisioning flag. I have enhanced 4g calling under phone options. But I can not browse a web page or talk on the on the phone while using GPS etc. Is VOLTE supposed to be turned on or off.
With it off I do not get the enhanced 4g calling options. With it on I do get enhanced 4g. Either way it doesn't work lol. Any suggestions would be greatly appreciated.
I'm just happy to be up and running again.
Thanks once again for your time and patience with my N6!!!!!!!!
Click to expand...
Click to collapse
Do you have advanced calling activated on your account? I don't believe that the S4 has advanced calling. You may have to put your sim card into a VZW device that requires it and then have them activate the feature.
Yea.... Did you ever activate the service on your account. You need to login in the website or call and turn the feature on. Dialing weird numbers and turning flags on in your phone won't do jack until the service is turned on within verizon.
slimc84 said:
Do you have advanced calling activated on your account? I don't believe that the S4 has advanced calling. You may have to put your sim card into a VZW device that requires it and then have them activate the feature.
Click to expand...
Click to collapse
I never had a problem with using data while talking on the phone with my S4. Regardless if it was the stock rom or not.
dansan382 said:
Yea.... Did you ever activate the service on your account. You need to login in the website or call and turn the feature on. Dialing weird numbers and turning flags on in your phone won't do jack until the service is turned on within verizon.
Click to expand...
Click to collapse
Unfortunately I am a member of a family plan. I will speak to my cousin who is the account owner and ask him to double to check and see if it has been advanced calling and HD calling has been enabled on my account.
Thanks for the suggestions.
onyxbfly said:
Unfortunately I am a member of a family plan. I will speak to my cousin who is the account owner and ask him to double to check and see if it has been advanced calling and HD calling has been enabled on my account.
Thanks for the suggestions.
Click to expand...
Click to collapse
i can pretty much say thats your problem. it isn't turned on by default so it needs to be turned on. no amount of flashing software or hitting buttons on your phone will help. I think you can even call the 611 number and when it gets to the voice prompts just say advanced calling one point zero. it should try to turn the feature on within that line.
onyxbfly said:
I never had a problem with using data while talking on the phone with my S4. Regardless if it was the stock rom or not.
Unfortunately I am a member of a family plan. I will speak to my cousin who is the account owner and ask him to double to check and see if it has been advanced calling and HD calling has been enabled on my account.
Thanks for the suggestions.
Click to expand...
Click to collapse
The S4 had dual antennas so there was no need for the Advanced Calling feature. The Nexus only has a single antenna and requires Advanced Calling to be enabled on the account and the device in order for it to work.
dansan382 said:
i can pretty much say thats your problem. it isn't turned on by default so it needs to be turned on. no amount of flashing software or hitting buttons on your phone will help. I think you can even call the 611 number and when it gets to the voice prompts just say advanced calling one point zero. it should try to turn the feature on within that line.
Click to expand...
Click to collapse
Thanks for the number. The CS Rep said they can not make any change to the account because I dont have the password or pin.
Ironically one of the main reasons for getting a new phone was that my S4 wanted to power off randomly and it would be a chore just to get it to power back on and stay on. This time it would not turn at all so I was forced to call from my old thunderbolt.
I called the number you gave me while surfing the web on the phone. The CS Rep said that any 4G / LTE phone can use data over voice except for iphone due to their antenna construction. I guess its true I was just doing it.
But anyway it really shouldn't be a process just to get data while talking on the phone with the nexus.
The phone they have listed for my account is a S4. They said advanced calling and HD calling will be available for the S4 when they provide a software update. He had no clue to when the update would be released.
Just for Sh1t and giggles I inquired with the CS res in regards to purchasing a phone from google and using it. He said that I could go to a Verizon store and they would add it and give me a nano sim. I just thanked him for his time. I guess thats true right until you walk in their with it.
My nexus is from TMobile and from what I read people across various forums are having issues with getting their Nexus 6 added to their account regardless of where it came from.
Seems like verizon is really working hard to make the nexus 6 experience a pain in the ass. I dont need or want HD calling. Is asking to talk and look up something on the web or use gps to much to ask for....
onyxbfly said:
Thanks for the number. The CS Rep said they can not make any change to the account because I dont have the password or pin.
Ironically one of the main reasons for getting a new phone was that my S4 wanted to power off randomly and it would be a chore just to get it to power back on and stay on. This time it would not turn at all so I was forced to call from my old thunderbolt.
I called the number you gave me while surfing the web on the phone. The CS Rep said that any 4G / LTE phone can use data over voice except for iphone due to their antenna construction. I guess its true I was just doing it.
But anyway it really shouldn't be a process just to get data while talking on the phone with the nexus.
The phone they have listed for my account is a S4. They said advanced calling and HD calling will be available for the S4 when they provide a software update. He had no clue to when the update would be released.
Just for Sh1t and giggles I inquired with the CS res in regards to purchasing a phone from google and using it. He said that I could go to a Verizon store and they would add it and give me a nano sim. I just thanked him for his time. I guess thats true right until you walk in their with it.
My nexus is from TMobile and from what I read people across various forums are having issues with getting their Nexus 6 added to their account regardless of where it came from.
Seems like verizon is really working hard to make the nexus 6 experience a pain in the ass. I dont need or want HD calling. Is asking to talk and look up something on the web or use gps to much to ask for....
Click to expand...
Click to collapse
no problem. you dont even need to speak with anyone in order to activate. some people reported just using the prompts, speaking with a machine it was able to turn it on. either way, good luck and glad you got some info.
I literally just got back from best buy with my unbranded unlocked nexus 6. they didnt have any "verizon versions". I will be cutting my sim card thats in my GS4 and throwing it into the nexus so i wont have to deal with verizon. i already had them send me a nano sim so just in case i have a backup. if i completely mess it up, ill go back to verizon and get a new sim for my GS4 and start over again
slimc84 said:
The S4 had dual antennas so there was no need for the Advanced Calling feature. The Nexus only has a single antenna and requires Advanced Calling to be enabled on the account and the device in order for it to work.
Click to expand...
Click to collapse
Thanks for the clarification. I did not know.
How should I go about this? I called and they said the phone that is listed is a S4. Currently advanced calling is not enabled for the S4. They said I would need to do a phone swap and or sim swap for a newer phone. If the phone is not listed on my account/ number what do I tell ask or tell them so they will enable it?
dansan382 said:
no problem. you dont even need to speak with anyone in order to activate. some people reported just using the prompts, speaking with a machine it was able to turn it on. either way, good luck and glad you got some info.
I literally just got back from best buy with my unbranded unlocked nexus 6. they didnt have any "verizon versions". I will be cutting my sim card thats in my GS4 and throwing it into the nexus so i wont have to deal with verizon. i already had them send me a nano sim so just in case i have a backup. if i completely mess it up, ill go back to verizon and get a new sim for my GS4 and start over again
Click to expand...
Click to collapse
It works fresh out the box. Mine did and it was from TMobile. I didn't do factory resets or anything insert sim and load up my apps and enjoyed.
I used a sim card cutter that I got from Amazon. Cut it popped it in and everything was lovely. I didn't notice that I couldn't talk and use gps until i was actually driving. The sim cutter is a good investment because it comes with sim card adapters that will allow you to use your sim in any phone.
I wonder how the people got it activated using the prompts. Did they call from their nexus or their old verizon phone?
The only reason I decided to flash the LMY47E rom is to get data over voice. Hopefully I will get this sorted out sooner than later.
I have a Note 4 Sm N910L from Korea. I live here in Japan at the moment. I bought the phone properly over Amazon and its new. I bought a data sim for it and it was working perfectly for about 7 weeks then one morning when I woke up there was no signal I have tried everything - updated from 444 to 501 then downgraded again UP and DOwn Maaany times. If I go near the Docomo store I can get connected again and it will stay connected for the 3km back to my home and then go off again when I reach home and not go back on - so I know the hardware still works ( I guess). It now just continually says Limited service or "your card is not authorised to use this network". Ive tried many other sims in the phone, none work.
If you can give me a step by step COMPLETE guide with links to any files I need to fix it, I'll pop 50 dollars in a paypal account the same day I can make my first skype call again!!! First person's info that actually does the job gets the money.
Love my phone and Im absolutely &%$'ed without it.
Hope you can help (the wife is out buying some rope and a straight-jacket as I type)
kazbluesk1 said:
I have a Note 4 Sm N910L from Korea. I live here in Japan at the moment. I bought the phone properly over Amazon and its new. I bought a data sim for it and it was working perfectly for about 7 weeks then one morning when I woke up there was no signal I have tried everything - updated from 444 to 501 then downgraded again UP and DOwn Maaany times. If I go near the Docomo store I can get connected again and it will stay connected for the 3km back to my home and then go off again when I reach home and not go back on - so I know the hardware still works ( I guess). It now just continually says Limited service or "your card is not authorised to use this network". Ive tried many other sims in the phone, none work.
If you can give me a step by step COMPLETE guide with links to any files I need to fix it, I'll pop 50 dollars in a paypal account the same day I can make my first skype call again!!! First person's info that actually does the job gets the money.
Love my phone and Im absolutely &%$'ed without it.
Hope you can help (the wife is out buying some rope and a straight-jacket as I type)
Click to expand...
Click to collapse
I loved the way you exposed your problem. I don't come here with a fix but only with few suggestions (so I don't deserve the 50 bucks) :
- check the pins of the sim slot
- check the back screws also and tighten them a little bit
- in network settings try to manually set provider and also choose only one mode (no auto 2g/3g/lte) preferably 2g only
Envoyé de mon SM-N910C en utilisant Tapatalk
It has happened to me with another phone. Turns out my SIM had failed, so it needed to be replaced. Sometimes it happens and it's quite easy to get a new one, so that would be the first thing I'd do if I were you. I hope you fix the problem soon!
Thanks but I tried the sim contacts I didnt notice any screws loose (except my own of course) I'll check (though not hopeful). I appreciate any suggestions.
iridaki said:
It has happened to me with another phone. Turns out my SIM had failed, so it needed to be replaced. Sometimes it happens and it's quite easy to get a new one, so that would be the first thing I'd do if I were you. I hope you fix the problem soon!
Click to expand...
Click to collapse
Iridaki, thank you. I ve tried 4 other sims from my provider in it and they dont want to work either. I feel it is more a software problem as it was alright when i went to sleep one night and the totally banjacked when i woke up in the morning. Im not sure though, just a noob at all this. Thank you for trying to help though.
googy_anas said:
I loved the way you exposed your problem. I don't come here with a fix but only with few suggestions (so I don't deserve the 50 bucks) :
- check the pins of the sim slot
- check the back screws also and tighten them a little bit
- in network settings try to manually set provider and also choose only one mode (no auto 2g/3g/lte) preferably 2g only
Envoyé de mon SM-N910C en utilisant Tapatalk
Click to expand...
Click to collapse
I just looked at my settings and i am unable to find any page where I can choose 2g or 3g or 4. When I rooted the phone a few days ago I remember downloading phone info which let me choose but that made no difference. Now my phone is unrooted again.
Thank you though googy
kazbluesk1 said:
Iridaki, thank you. I ve tried 4 other sims from my provider in it and they dont want to work either. I feel it is more a software problem as it was alright when i went to sleep one night and the totally banjacked when i woke up in the morning. Im not sure though, just a noob at all this. Thank you for trying to help though.
Click to expand...
Click to collapse
Ah I see.
I think I know what's going on.
The N910L supports the following frequencies: GSM 900/1800/1900, UMTS 850/1900/2100 and LTE Band 1, 3, 5, 7.
Docomo don't use GSM at all, instead they use UMTS 800/1700/2100 and LTE Band 1, 9, 19, 21, 28.
Basically your phone is not designed for the Japanese market, as it only supports two of the eight frequencies used by Docomo. The reason you had signal and still have around their store is probably because there's a tower that supports the UMTS 2100 or LTE Band 1 frequency. So you either moved recently or perhaps you didn't but one of the nearby towers was switched to a different, unsupported by your phone, frequency.
kazbluesk1 said:
I just looked at my settings and i am unable to find any page where I can choose 2g or 3g or 4. When I rooted the phone a few days ago I remember downloading phone info which let me choose but that made no difference. Now my phone is unrooted again.
Thank you though googy
Click to expand...
Click to collapse
In network settings , there should be a submenu where you can change it. You can also directly access it with long press on data connection icon in notification drawer
Envoyé de mon SM-N910C en utilisant Tapatalk
Service mode
try this code in the dialer *#0011# whenever you have signal it helps you to identify which band you are connected with
After that you can buy a signal repeater that support that band and bring signal to your home since its not that far distance 3km from docomo store : )
are you on 5.0.1 ?
some suggestions for you.
settings>mobile networks, there should be the preferred network type
check your access point names again, or try adding again, sending a message to provider would probably give u the settings. :fingers-crossed:
iridaki said:
Ah I see.
I think I know what's going on.
The N910L supports the following frequencies: GSM 900/1800/1900, UMTS 850/1900/2100 and LTE Band 1, 3, 5, 7.
Docomo don't use GSM at all, instead they use UMTS 800/1700/2100 and LTE Band 1, 9, 19, 21, 28.
Basically your phone is not designed for the Japanese market, as it only supports two of the eight frequencies used by Docomo. The reason you had signal and still have around their store is probably because there's a tower that supports the UMTS 2100 or LTE Band 1 frequency. So you either moved recently or perhaps you didn't but one of the nearby towers was switched to a different, unsupported by your phone, frequency.
Click to expand...
Click to collapse
Ive not moved recently, and my childrens phones on the same sim plan and provider works perfectly. Also no matter where I go I never get signal - except right outside doccomo shop. BUT phone worked perfectly for 7 weeks before with great signal. Something has changed regarding my phone I think. Maybe my phone got changed to different settings over the air or something.
Thank you
googy_anas said:
In network settings , there should be a submenu where you can change it. You can also directly access it with long press on data connection icon in notification drawer
Envoyé de mon SM-N910C en utilisant Tapatalk
Click to expand...
Click to collapse
When I long press I get a tick box for allowing a Data network and the Just access point settings tab. No tab for choosing 2g 3g 4g LTE etc.
Thanks
azizski said:
try this code in the dialer *#0011# whenever you have signal it helps you to identify which band you are connected with
After that you can buy a signal repeater that support that band and bring signal to your home since its not that far distance 3km from docomo store : )
Click to expand...
Click to collapse
Hello Azizski, I checked *#0011# and the top one says DLCH 10736 ULCH 9786
the other seemingly relavent lines say
MM Cause 0 IDLE/DISCONNECTED-SERVICE
GMM Cause 0 DEREGISTERED/LIMIT
RCC DISCONN RSSI/TX 89/0
Whatever that all means.
Thank you for your help.
are you on 5.0.1 ?
some suggestions for you.
settings>mobile networks, there should be the preferred network type
check your access point names again, or try adding again, sending a message to provider would probably give u the settings. :fingers-crossed:
devilxvergil said:
are you on 5.0.1 ?
some suggestions for you.
settings>mobile networks, there should be the preferred network type
check your access point names again, or try adding again, sending a message to provider would probably give u the settings. :fingers-crossed:
Click to expand...
Click to collapse
Hi, I've input the settings maybe a hundred times now - I can do it from memory almost with my eyes shut . The settings are the same as what workedfor 7 weeks. The guy at the counter of my provider input them too - they dont work anymore.. There is only one access point that used to work.
iijmio
iijmio.jp
[email protected]
iij
chap or pap
Thanks for your help. I stlll feel the problem is something software or update based, maybe the modem has been changed somehow. Or another setting deep inside the phone.
Does flashing an update also flash a new modem and baseband?
devilxvergil said:
are you on 5.0.1 ?
some suggestions for you.
settings>mobile networks, there should be the preferred network type
check your access point names again, or try adding again, sending a message to provider would probably give u the settings. :fingers-crossed:
Click to expand...
Click to collapse
Hi Yup Im on 501. Was on the phone to them 3 times last week - last time for 2 hours - nothing they say seems to work.
Thank you for your help though.
Why you dont try flashing kitkat or first lolipop u get whit odin?
Install from Play Store ☆Phone info☆Samsung and check your CSC code than go to sammmobil and download right FW...flash whit ODIN and u will be see...
*Oh sorry u allready tried that... Maybe to flash different modem?
kazbluesk1 said:
my childrens phones on the same sim plan and provider works perfectly.
Click to expand...
Click to collapse
And, just to clarify, your children have Note 4 phones, with the exact same model number (N910L)?
Jovan1997 said:
Why you dont try flashing kitkat or first lolipop u get whit odin?
Install from Play Store ☆Phone info☆Samsung and check your CSC code than go to sammmobil and download right FW...flash whit ODIN and u will be see...
*Oh sorry u allready tried that... Maybe to flash different modem?
Click to expand...
Click to collapse
Hi, Yes, I want to try to flash a new modem but Im not sure about the procedure and exactly which files I need. I have tried to flash a few modems via ZOdin but I keep getting a nand write fail. Im a noob at this and am obviously doing something wrong. If you can tell me exactly how to do it I'd be very greatful.
Ian
iridaki said:
And, just to clarify, your children have Note 4 phones, with the exact same model number (N910L)?
Click to expand...
Click to collapse
Hi Iridaki,
Nope they have 2 old iphone 4 s' using the same data sim as me. (iijmio ((basically docomo)) ). Sorry about not being clear about that.