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Hi all - my poor Kaiser has suffered the dreaded RLOD. Tried every possible fix short of a new battery... which I should get in the mail this week.
If the phone itself is bricked, what would people recommend in terms of a replacement/upgrade? I'm in Canada on Rogers so it has to be a GSM phone. Generally use it for business apps.
Thanks for any suggestions.
Matt
kingmatt said:
Hi all - my poor Kaiser has suffered the dreaded RLOD. Tried every possible fix short of a new battery... which I should get in the mail this week.
If the phone itself is bricked, what would people recommend in terms of a replacement/upgrade? I'm in Canada on Rogers so it has to be a GSM phone. Generally use it for business apps.
Thanks for any suggestions.
Matt
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Click to collapse
Slider keyboard, Touch Pro II or AT$T Tilt 2: Screen keyboard, Touch HD. Or wait for HTC's rumored ( and I think just a rumor, complete with " leaked " photoshopped pics) superphone, the HTC Leo.
"Tilt II" or (cheap) Kaiser
I was in the same position a couple days ago.
I decided to replace mine with another Kaiser. And I got the part to fix my dying phone as well, for a bit more. Less than $200 spent for two.
In good condition a Kaiser can be had for well under $150.
A fixer-upper can be pieced together for well under $100. (you've torn a Kaiser apart a few times? New screen, etc?) Parts are cheap and a junker to fix (Broken screen or hinges...) is almost free.
But if I were willing to have a contract, the Tilt II or a variant with number keys across the top... sure looks good. I haven't compared the size and weight, but since I already carry a tiny brick, it would be fine, I'm sure. I understand it's better in a few ways. (Audio jack, Screen resolution) and with more horsepower, the screen updates may be quicker, accelerated drivers or not!
I went with the Kaiser, but I did not know about the Tilt II until after I had purchased. Saved me some money, and now I have a backup with identical (but not as pretty) hardware.
Seems like win-win with either platform!
jc
kingmatt said:
Hi all - my poor Kaiser has suffered the dreaded RLOD. Tried every possible fix short of a new battery... which I should get in the mail this week.
Click to expand...
Click to collapse
Not sure what to suggest re a replacement (and your budget will likely come into it as well) but how about detailing all the fixes you've tried - you may have missed one or two and there have been extensive posts on the topic here. It'd be much preferable, I'm sure you agree, to fix it at low or nil cost rather than having to buy a replacement.
Hey guys - first off, thanks for the suggestions above. The offerings from my carrier are weak (best right now is Touch Diamond) but I may look for an aftermarket Tilt 2.
Flying Kiwi, I would definitely be happy to get my Tilt working again - even just to squeeze a few more months out until the Hero is available here. I've read through every thread I could find about RLOD and haven't had any luck. Its actually the second time I've had the red light... the first time was about three months ago. I left the SIM and battery out overnight and the next day it came back to life... but my battery life was severely shortened after that. I could barely get 8 hours out of it before it was at 0%.
On Friday of last week it ran out of juice completely and RLOD was waiting for me in the morning. I tried leaving the battery and SIM out as before and I actually did get the amber light back at one point. I immediately plugged the charger in and hoped it would be fine like last time. Unfortunately the red light was back about 2 minutes later.
Based on the various posts on the subject, I've tried pressing buttons in a specific order, tried "jump starting" the battery, cleaned the contacts, etc... not even a hint of life. That's why I'm thinking that a new battery might be the only chance I have left. But if you know of any other methods I'd love to try!
Man, I miss my phone.....
Sounds familiar
kingmatt said:
On Friday of last week it ran out of juice completely and RLOD was waiting for me in the morning. I tried leaving the battery and SIM out as before and I actually did get the amber light back at one point. I immediately plugged the charger in and hoped it would be fine like last time. Unfortunately the red light was back about 2 minutes later.
Based on the various posts on the subject, I've tried pressing buttons in a specific order, tried "jump starting" the battery, cleaned the contacts, etc... not even a hint of life. That's why I'm thinking that a new battery might be the only chance I have left. But if you know of any other methods I'd love to try!
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If you do have a known fully charged battery (perhaps borrowing a friends one) it'd be worth performing a hard reset. It does sound like a spot of the same trouble I briefly had a year or so ago though and I rectified it very quickly with a careful, thorough contact clean (both the spring contacts and battery terminals). I realise you've said you performed a contact clean but what did you use and how did you do it? I don't know if you're aware but it's possible for invisible film to ruin the connection and what looks like a clean connection could still be to blame... If you have a cradle charger, you could also try charging the battery in that before fitting it and perfoming a hard reset. They're cheap enough to buy and enable you to charge 2 batteries at a time (1 in the phone and 1 in the cradle bay).
No luck.... just tried to clean it again with acetone and still the red light. Twas a good thought though!!
And I've searched around for a replacement battery but no one around here has this particular phone... its not generally available up here so I bought one from eBay.
Contact cleaner is cheap enough
kingmatt said:
No luck.... just tried to clean it again with acetone and still the red light. Twas a good thought though!!
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I wouldn't give up on that being a cause, especially given the 2 mins on charge scenario. I suggest you use the product specifically designed for such cleaning jobs, contact cleaner (and apply it with the end of a cotton bud soaked in the stuff). A few gentle rubs with this will ensure it's electrically connecting fine.
And I've searched around for a replacement battery but no one around here has this particular phone... its not generally available up here so I bought one from eBay.
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I bought a battery (and cradle charger bundle) from eBay for my Kaiser and although it works, the quality certainly wasn't up to the original one that came with the phone. It doesn't fit as well either and causes the back cover to protrude a little rather than sitting flush. Twas very cheap though
Flying Kiwi said:
I wouldn't give up on that being a cause, especially given the 2 mins on charge scenario.
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hehe, ok I'm not particularly patient
I will definitely leave it charging overnight and hope that it decides to spring to life. My biggest concern is that the red light stays on even if the battery out - while plugged in of course. Just makes me think the phone itself is pooched.
Flying Kiwi said:
I bought a battery (and cradle charger bundle) from eBay for my Kaiser and although it works, the quality certainly wasn't up to the original one that came with the phone. It doesn't fit as well either and causes the back cover to protrude a little rather than sitting flush. Twas very cheap though
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Click to collapse
I wish I'd thought of that before ordering this new battery... although if it works I'll likely order another battery and cradle as a back up right away.
Although now that I'm looking at these Touch Pro 2s on eBay they're looking very tempting.
kingmatt said:
hehe, ok I'm not particularly patient
I will definitely leave it charging overnight and hope that it decides to spring to life. My biggest concern is that the red light stays on even if the battery out - while plugged in of course. Just makes me think the phone itself is pooched.
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Click to collapse
You needn't think that because the battery has to be installed (and working) for the phone to run - I'd definitely suggest you don't try charging without a battery installed again. This is because some electronic circuits which are designed to be run under load can sometimes be damaged if powed up while not loaded (PSUs inside PCs are a good example). It's worth buying a small can of specialist contact cleaner. It's cheap enough and will do the best job possible in the situation if used with some cotton buds/Q-Tips.
Although now that I'm looking at these Touch Pro 2s on eBay they're looking very tempting.
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You mustn't have got to the bit with the price in it then (nor checked whether they have full Qualcomm accelerated graphics driver support to perform optimally for an MSM72xx chipset device) Still, they do appear to be an improvement over the Kaiser if only a limited one.
I'd definitely suggest you don't try charging without a battery installed again.
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Um how do you charge a battery without it being in the phone? Seriously you have the strangest advice ever..
? get another battery and hard reset to the phone to fix the red light? Wouldn't the friends battery just show you that he needs another battery?
Dear person with broken phone. Try your new battery, Good luck..
Seems like the original battery is worn out and the phone has drained every drop. Most likely there are some capacitors or something that aren't getting charged because of the charger board not having power.. I've seen devices that work like this, there isn't enough juice to start it up and charge the battery or even power the phone properly. I'm sure there is some sort of small bios type battery on there that is drained as well.
Giving it my best shot
ChumleyEX said:
Um how do you charge a battery without it being in the phone?
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I give up, how do you charge a battery without it being in the phone? It is possible to plug in the charger and power it without a battery installed however (although the phone wont boot in this state) and this may cause damage.
? get another battery and hard reset to the phone to fix the red light? Wouldn't the friends battery just show you that he needs another battery?
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Click to collapse
It may but a hard reset may also show that some corruption in the ROM may be to blame or contributing to the problem and of course a hard reset isn't possible with a flat battery. I'm not willing to rule either out as a potential cause of the problem at this stage.
Dear person with broken phone. Try your new battery, Good luck..
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Click to collapse
Something we agree on again ChumleyEX, see we do have alot in common you know. I even like cats too
Well damn, I can't say anything negative to someone that likes cats.
Hey guys - I appreciate all of the advice, really do.
Good to know that the red light should be on while charging with the battery out... not something I was doing for a long period, just happened while I was trying the various fixes. Hopefully the new battery comes in and works because I wouldn't be rushing to drop $700+ on a Touch Pro 2.
Oh and I like cats too.
Wanted to provide a (late) update. My Kaiser's problem was purely battery-related. I finally got a new battery today and the RLOD cleared up right away.
Not sure if it will come back or whether my battery life will be compromised, though...
I have searched the Forums and I have seen this issue addressed but I haven't found any advice that will help in my particular case. I purchased a Nexus One with Froyo 2.2 used off Ebay. I had read reviews, watched videos, checked specs, and thought this was the phone I wanted. I paid $500. It arrived in good condition and at first I thought I had made the right move. It wasn't long before I discovered the Touchscreen issue and started turning up posts validating my concerns. I have found that if I turn, tilt, angle, or otherwise reposition my phone, the touchscreen does eventually work without a reboot. Toggling the power button does not work for me, nor did removing and reseating the battery. Since I did not buy the phone new I have no warranty. It is not clear to me whether or not this can even be repaired - some posts seem to indicate that not all Nexus One phones have this issue - some indicate that all do. I don't know if I've just thrown $500 out the window or if I have some options. I own two businesses and am a heavy phone user. I need a phone that works all the time and I can't afford to miss calls because the slider won't slide. Sadly one of my businesses is failing and eating up every cent of profit from the other, so money is a huge issue for me.
Please don't accuse me of not searching the forums - I have. Regardless, I still do not know what to do. Is this phone fixable? Can someone please direct me?
Thanks,
A very sad and disappointed Susan
There are 2 different touch screen issues. Which one are you having?
1) The presses register lower than needed, so you miss the correct point where you wanted to press. Plagues all N1s, seems to be reduced by the newest radio (Korean 5.12) for whatever reason, pressing power button twice (once for sleep and once for wake again) cures it, always.
2) Touch screen becomes completely unresponsive, sometimes screen doesn't turn off or doesn't turn on. It might be the failure that I'm checking right now. Didn't confirm it completely yet, but looks like latest kernels (I tested intersectRaven's 20101025_XXXX one) cure it. Tested with CM6.1.0-RC1 on friend's Nexus that would hang several times a day when using stock FRG83 (I can't test myself, can't bring my Nexus to hang, succeeded only once).
Warranty
I've read on these forums that the 1 year warranty on Nexus One is on the phone not the purchaser, you might want to contact HTC and see if your device is still under warranty. Its a PIA but the turn around time for most people including myself is really quick, here's hoping its less than a year old!!
There aren't any N1s over a year old.
FYI.
I have never had any touchscreen trouble with my N1, I ordered mine during the N1 launch event as soon as the website was up so its a pretty early one.
I've had loads of problem with the capacitive buttons though.
I _have_ had my N1's screen _seem_ unresponsive, but in each case I've been able to connect adb and see that in actual fact the framework was locked in mid-crash (and that's only happened to me maybe 5 times since I've had it, ignoring when I've been running Cyanogenmod nightlies )
Hey, I heard that installing CM6 fixes it for a lot of people, I wouldn't know from experience though, because I installed CM6 before even turning the phone on when I got it =)
Durkbeef said:
Hey, I heard that installing CM6 fixes it for a lot of people, I wouldn't know from experience though, because I installed CM6 before even turning the phone on when I got it =)
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Nope. the touchscreen issue is still there but it really does not bother me. It only crops up once in a blue moon.
Make sure your not accidentally touching any part of the screen when you slide to answer. The slide will not register if your palm is touching the glass.
If your CPU is 100% used the same thing can happen.
Paying 93% of the retail cost don't seem like a good deal for a used phone. (its 535+25+tax from google)
britoso said:
Make sure your not accidentally touching any part of the screen when you slide to answer. The slide will not register if your palm is touching the glass.
If your CPU is 100% used the same thing can happen.
Paying 93% of the retail cost don't seem like a good deal for a used phone. (its 535+25+tax from google)
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Click to collapse
In CA, Mine was $580 total - shipped. That's only 86%
Seeing as tax for me within CA was 53 dollars (10% ugh ), total for the "DEV" phone today would have been 613 dollars. A N1 for 500 bucks even is 81%, not 93%
Installing a custom ROM fixed the problem for me. I have never used CM6, but I don't have the problem with either Enomther's or MIUI. I recommend you try both!
unknownrebelx said:
In CA, Mine was $580 total - shipped. That's only 86%
Seeing as tax for me within CA was 53 dollars (10% ugh ), total for the "DEV" phone today would have been 613 dollars. A N1 for 500 bucks even is 81%, not 93%
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Click to collapse
$500 is 93% of $535 since you're not playing tax at ebay anyway. Shipping is free from google.
Thank you so Much
I have been traveling on business and until now have not had a chance to read all your answers and reply. I have the 2nd problem described, that the screen becomes completely responsive. Sometimes it helps to turn the phone from portrait to landscape, but sometimes not. I have to admit that while I thought that turning it off and on again did not work, I am now finding that it does usually fix the problem.
As far as buying it used, I would have preferred to buy it new, but when I tried the Google site announced that Google was no longer selling the phone. Anyplace else I found it new, the price was close to $700.
At any rate, now I have some options to try. I'm not sure how to install a new ROM but I am sure the instructions are here somewhere and I will search for them. When I bought it, it already had Froyo 2.2 installed by the previous owner.
I will also contact HTC with the IMEI number to see if it is still under warranty.
You all have given me such great advice that I have a lot more research to do. I'm exhausted tonight having just returned from my trip but I will be researching and hopefully attempting the ROM update over the weekend. Stay tuned.
Susan
As in earlier post, there aren't any N1's over a year old. As long as your water strips and void stickers are intact you should be good.
Sent from my Nexus One using XDA App
I have a fairly new n1 (EU vodafone shipped with FRF91)
I had some touchscreen errors before on cyanogenmod 6.1rc1 with their kernel
With intersects ravens kernel (2.6.35.7_AVS-CM_BFS_20101104_2252) it seems fixed
Apologies in advance, I could not post proper links for this review due to my low post count.
Background
I ordered a Nexus 10 on November 20th, 2012. Initially, I was pleased by the battery life (~6.5 hours). Probably a bit like the "Boiling Frog" metaphor, the battery life degraded and I didn't notice it. I began to notice the battery degradation recently when my tablet began doing the 0% battery shutdown at ~30%.
First thing I did was get on the phone with Google, to see if I could get them to warranty the battery. Being a couple of months out of warranty, I wasn't expecting it to work, but it couldn't hurt. Denied. So, I called Samsung. After two hours and 8 different technical support phone numbers, they couldn't recognize my tablet serial number. I'm guessing it was unrecognized (which is no excuse, by the way) because I bought it on the Google Play Store. Besides all that, they didn't recognize the product name, kept calling it strange stuff like Nexus 10.1 or Nexus Note. They told me they would research and return my call at a later time.
My Nexus 10 is a daily driver with a minimum of 3 hours of use a day and often over 6. After impatiently waiting a few days, I began to panic. I began to believe that I had paid ~$500 for a device that, after a few more cells died, was going to be an expensive brick. I did some research and could find NO reviews on the NewPower99 battery kit, and since I felt that my options were relatively few, I decided to take the plunge.
Kit Contents and Cost
Ordered from Amazon for $75.41 (shipping and taxes included)
1 Cameron Sino 9000 mAh 33.3Wh Lithium-Polymer Battery Pack
One tiny screw screwdriver
Two tiny plastic prying tools
One plastic video disk (Not sure what it does, they special players can spin it fast and a video will play(!!??))
The Replacement and Pitfalls
Rather than using the included plastic video disk, I searched YouTube until I found the video: NewPower99 by NewLife2OldStuff. It's a great primer for this battery replacement, but there are a few parts where the disassembler's chubby fingers get in the way of disconnecting connectors. I suggest watching a few other Nexus 10 teardown videos prior to the actual teardown.
Prior to this, I had not attempted any mobile device disassembly/assembly. I did break a little insulation on the video card connector on the main board but this is due to me only watching the NewPower99 video and missing a detail (pull the display cable rather than flip the connector). Also due to how delicate the internals are, I did not push the display connector in far enough, which led to the display power being spotty. So, I had to redisassemble the tablet a few days later and reconnect it. Had I done more research and been a bit more patient, I'm sure the replacement would have been flawless.
The aftermath
My tablet has not yet exploded. As a matter of fact, one week in, I'm amazed. I've fell back in love with my tablet. Since the battery replacement, I usually don't need to charge until the end of the day. I run a conservative brightness on the display and, of course, that helps. Also, while I've done no metrics, I believe I've seen an unintended improvement: the charge time has improved. It was not unusual for me to plugin during sleep and still not have a full charge in the morning, which I haven't seen happen since battery replacement.
At a later time, I intend to respond to this post with an unscientific update on the battery's life. If the battery life stays relatively the same, I wouldn't really mind yearly replacement at this battery's warranty limitation and probably expected minimum life. Small price to pay for great battery life and a very underrated tablet.
Also, Samsung did, finally, return my support call a few days ago but I never called back. Don't call me, I'll call you .
Light Statistics (screenshots below)
~11:46 battery time
~6:45 display on time (top battery user)
~1:45 RetroArch (runner up top battery user)
These aren't really shabby for this tablet. Non-scientifically: the display was at ~25% brightness (in-house usage) >95% of the time, and never went below that. ~3-5% of the time the display was 100% (outdoors).
Program usage was an ordinary day of tablet use.
Not going to lie this is quite an informative post since the battery went bad over the course of a year later... I don't use my tablet as much as I first used to, but with all this android tech talk and new phones coming out at this time I use it more than I normally have (and also for the room 2 love that game!). I will definitely subscribe to this post so I have it handy if/when my battery starts doing the same thing as well in due time.
Thanks for this thread. My tablet has been going to 0% when it reaches 15%. So I've been looking to get a replacement battery. Cheers mate.
Avuton Olrich said:
Besides all that, they didn't recognize the product name, kept calling it strange stuff like Nexus 10.1 or Nexus Note.
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Click to collapse
Next time, give them the model #. Samsung GT-P8110
thanks for posting this. is it better to buy the cameron battery from amazon or thru this link: http://www.cameronsinobattery.com/tienda/prodList.asp?idcategory=32&curPage=3&sortField=description
and how about newpower99.com is it a reliable/legit seller?
xOnerOs said:
thanks for posting this. is it better to buy the cameron battery from amazon or thru this link: http://www.cameronsinobattery.com/tienda/prodList.asp?idcategory=32&curPage=3&sortField=description
and how about newpower99.com is it a reliable/legit seller?
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Click to collapse
Wow, that's an impressive price and I definitely would have taken it from there. I can't really speak about any company's reliability in general but the newpower99 thing worked well in my case. The only thing I'd have to say about getting it directly from cameroninobattery.com is finding those tiny tools; it shouldn't be that difficult at all (definitely worth the $50 to find them!). Still loving the battery life. :good:
Post made in error
Sent from my Nexus 10 using XDA Free mobile app
E-shop with the battery available?
Just for the record, e-shops (below) don't seem to have the battery in stock these days, but there are many sold at e-bay if one searches SP3496A8H (the part number).
* http://www.amazon.com/Samsung-Nexus-GT-P8110-Replacement-Installation/dp/B00F3T9SYC (out of stock)
* http://www.newpower99.com/Google_Nexus10_Battery_Replacement_Kit_p/google-nexus-10.htm (says available, but I ordered and got money back with they explanation they don't have those in stock)
* http://www.cameronsinobattery.com/1435-samsung-gt-p8110-gtp8110-ha32arb-google-nexus-1/ (out of stock)
I am extremely disappointed by my options to keep my nexus 10 going strong. I love the tablet... w/ its current screen resolution i really have NO reason to upgrade to a new device... however right now NO ONE carries this part. If google is NOT going to support having replaceable batteries, and there are no 3rd party options, we are all simply buying disposable electronics... its ridiculous.
Right now it is out of stock everywhere and there are 2 shady listings on ebay. Extremely disapointed with this.
mr_fro2000 said:
I am extremely disappointed by my options to keep my nexus 10 going strong. I love the tablet... w/ its current screen resolution i really have NO reason to upgrade to a new device... however right now NO ONE carries this part. If google is NOT going to support having replaceable batteries, and there are no 3rd party options, we are all simply buying disposable electronics... its ridiculous.
Right now it is out of stock everywhere and there are 2 shady listings on eBay. Extremely disappointed with this.
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I am going through this right now! I am not sure if I should buy from the sketchy eBay listings or what. I tried NewPower99 but claim to have none in stock due to a production issue. It is almost as if Samsung went after the 3rd party that made the battery so they could not sell it. My tablet is out of warranty and I have no idea what to do as its worth nothing to trade in and I don't have the $$$ for a new tablet. If anyone has any suggestions or bought a replacement battery and hasn't used or opened it and would be willing to part with it I may be interested in buying.
CombustLemonz said:
I am going through this right now! I am not sure if I should buy from the sketchy eBay listings or what. I tried NewPower99 but claim to have none in stock due to a production issue. It is almost as if Samsung went after the 3rd party that made the battery so they could not sell it. My tablet is out of warranty and I have no idea what to do as its worth nothing to trade in and I don't have the $$$ for a new tablet. If anyone has any suggestions or bought a replacement battery and hasn't used or opened it and would be willing to part with it I may be interested in buying.
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Click to collapse
I am having the same problem. Nobody has the battery. So I finally found something on Alibabba and ordered it straight from china for something like $35 (through a friend's account, so I don't have the details at the moment). I expect it will take at least a month to get here. I hope it works and lasts, cheap batteries rarely work out very well in the long term.... but what choice do I have? This is a $500 tablet that is not that old! It now powers down at 70% battery, usually less than an hour playing a game
I went ahead and ordered the nexus 10 battery off of Ebay http://www.ebay.com/itm/261555419335?_trksid=p2055119.m1438.l2649&ssPageName=STRK:MEBIDX:IT
I'll let you know my results with it.
EDIT: Will I also need to purchase special tools to install it?
michaelearth said:
EDIT: Will I also need to purchase special tools to install it?
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Click to collapse
Just a (size 0?) phillips (you can pull off the cover to see the screw size). If it fits one, it'll fit all you need to get it pulled off. :good:
Somewhat offtopic, I might end up getting the new Nexus tablet, regardless. The center of my screen has started getting a brown burn-in color, most visible when the screen is white. Which is quite a shame, this tablet is still plenty peppy for me (it's my fastest development device), and have no other problems with the device at all (the battery still shines). The monitor life was probably accelerated by the high sleep time (10 or 30 minutes, don't remember which one) since it's a development machine I keep it on between compiles so it's there when I need it. :crying:
michaelearth said:
I went ahead and ordered the nexus 10 battery off of Ebay http://www.ebay.com/itm/261555419335?_trksid=p2055119.m1438.l2649&ssPageName=STRK:MEBIDX:IT
I'll let you know my results with it.
EDIT: Will I also need to purchase special tools to install it?
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Click to collapse
Have you received and installed the battery? I feel there are less and less options to find one these days.... Let us know thanks!
mr_fro2000 said:
Have you received and installed the battery? I feel there are less and less options to find one these days.... Let us know thanks!
Click to expand...
Click to collapse
Haven't received it yet. Estimated delivery is October 30th.
When I do get it and after install it, I'll write a full report here for you guys.
Sent from my VS980 4G using XDA Free mobile app
michaelearth said:
Haven't received it yet. Estimated delivery is October 30th.
When I do get it and after install it, I'll write a full report here for you guys.
Sent from my VS980 4G using XDA Free mobile app
Click to expand...
Click to collapse
That would be awesome, thanks!
looking for nexus 10 battery replacement in india
hi,
i am also facing the same issue. request you to intimate if you can find one in india?
Anyone bought from here/?? I have just ordered it.. cross my fingers..
http://www.amazon.co.uk/BATTERY-ORIGINAL-SP3496A8H-SAMSUNG-GOOGLE/dp/B00IXODOL2
hi. i have had my eyes on this tab S 8.4 LTE since it was announced. i have been saving a lot so as to get this tablet.
the day i got all the money for this tablet saved, i went to the Samsung store and bought the device right. hell, i even paid extra for the Bronze color one.
i felt blessed and happy. after like half an hour of using the tablet, i found the stutter and lag to be all over the UI. it was not deal breaker but definitely was Heart breaker. for a premium one of a kind, Samsung Flagship tablet, i didnt expect that. i have owned Note 3 and both have EXACTLY the same hardware other than the screen.
but i got over that and accepted that as part of deal from samsung cause after all it had Touchwiz. i personally love touchwiz. i really do.
after like a week of usage, i started to feel like the battery on this tab is giving up on me. i tried every thing there was to try. i rooted it, removed the bloatware, installed greenify, swapped roms, minimized brightness and all i was advised by good folks here on this very good community of xda.
then i was told that many people here found the solution by re-sitting the battery connector on the mother board. and i tried that. i removed the back cover, with all the pain and cringing, and REALLY found the plug to be very loose. looked like some child had it just PLACED it on its place. it was not even all the way down. i did that, and boom, i got the battery back to normal, i un-noticed all the scars and scratches there were because of removing the back cover.
after like 4 or 5 days same **** started happening. battery would fail after like 3 hours of screen time and that also doing nothing just plain UI browsing, because my tab was in the period of showing it to friends and relatives. u know the usual stuff. people asking u to let them see your new tab. every body praised and loved the SUPER AMOLED!
after like some time, it literally gave up on me. it would not boot, it would power on. it would charge and that also very weirdly, when i plug it it sometimes said, 50% battery, then at the next second i remove the charger and re-connect it and it would show, 89% battery. the next second i would remove and re-connect the charger and it would say 4% battery.
i could not do anything. so i went to samsung OFFICIALL sales & repair centre and I LITERALLY MADE THAT STUPID ***** WRITE DOWN ON THE JOB SHEET TO NOT LOSE THE IR BLASTER COVER THINGY. they gave me 15 days of time for to repair it and asked for Rs 5000 which is equivalent to US $ 55 approx. i was like, ok if u fix it all well i can pay that. and FYI, the TABLET WAS IN FREAKING WARRANTY! IT WAS ONLY 20 DAYS OLD!
you get where im going? well i called them 15th day and they didnt pick my phone. i tried for next 2 days and they didnt pick any call. i went to their office and asked them what happened of the tablet. they said sorry we could not fix it and we were told this by our ENGINEERS the second day. i was like why didnt u tell me that before why make me wait 15 days and they said our phone was dead... MOTHER****ERS!
i asked them to return my tablet, they charged me Rs 1000 approx US $10 BEFORE returning me the tablet.
when they returned me the tablet, it had that IR blaster cover lost. i was so angry i cant explain. i could not do anything against them i went there 3 times and waited for like 30 min each time JUST TO SEE THE MANAGER AND HE NEVER MET... i wish they all die in deepest pits of hell for eternity. amin.
anyways, firstly i didnt trust the local small repair shops but i had no choice i gave the tab to one of shops and he repaird it for me in like 1 day. i was really happy. but he charged me Rs 3000 about US $30.
i started using the tab and it was fine. i got the normal 6-7 hours of screen on time. and btw, he didnt replace any thing including the batter.
since this saturday, the same **** started happening AGAIN. i went to the same shop and gave him the tablet to repair. just today he called me and told me the expense for this time repair would be Rs 5500 approx US $55.
NOW, this is my experience with samsung's greatest tablet ever. i have learnt my lesson the hard way i guess. Spending US $40 or $60 might not be a big deal for some of you Europeans or Americans out there but im from Pakistan. im a student. i dont get money very often to repair my ****. and that also a mere 28 days old BRAND NEW OUT OF THE ****ING BOX TABLET.
i know, i might get hate here as well, cause not many these days, understand others problems.
but i would advise you all new comers NOT TO GET THIS TABLET EVEN IF U ARE GETTING IT VIA SALE. i paid the full price and even more cause of import fees and taxes.
and btw, its not just me, there are many people who didnt get the battery life they were told they would get.
you have been warned.
Why didn't you get a replacement by warranty? Didn't get that.
pibach said:
Why didn't you get a replacement by warranty? Didn't get that.
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Click to collapse
HAHA... replacement? there is no such thing as replacement here mate! they only talk to the customers until they pay them and thats it. after that they dont have any time for you. as i have already said, they were not even ready to return me my device which they had ****ed up by losing the IR blaster cover. they said first i need to pay then they will return my tab. its been one of the ****ed up experiences of my life.
and to top things off, no one is there to complain. no executives, no senior person, no managers NOTHING! only sales girls with fake smiles and little cleavages. u see, women here, especially women who work in such sales department, like all over the world are used very wrongly. and in our country you can not even look at a woman with anger, let alone talk to them about the **** they did wrong to my tablet.
its very very saddening situation here man, very very saddening! people who have resources get everything and students like myself or people who have not much relations are the victims. i know if i were in any other country i could have sued their asses off. but here NO.
and its the device its self thats the problem. u see if samsung cuts its product lines even 25%, and works more on QC and software, things like thing would never happen.
all the hype around S6 and i bet you, it will all be the same. I bet you it will still lag, it will have almost the same issues as previous phones. yes there will be changes, but merely cosmetic!
Reality bites
pibach said:
Why didn't you get a replacement by warranty? Didn't get that.
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Click to collapse
Unfortunately, most of the stores in some countries are only third party/franchisee, so they don't offer the same wonderful customer service you may be accustomed to. They don't readily provide brand new unit replacements, heck, we usually even have to fight for parts replacement and settle at that (better than nothing, I guess).
From where I'm from, we're usually told, "we will have to have our technician take a look at it. Please come back after 5-7 business days." When we come back, they tell us that they were unable to elicit the problem, and if we want, they can have it sent to their main branch (in a different city) to take a look at it. Of course, they still end up telling you that there's nothing wrong with it and charge you anyway.
---------- Post added at 02:31 PM ---------- Previous post was at 02:24 PM ----------
Thank you for this post. I actually considered getting the Tab S2 when it comes out. Your post reminded me of my past experience with a Galaxy Tab 8.9 and an S3 (tablet had a defective motherboard and I could only get the parts replaced, no new unit) and my Galaxy S3 wouldn't connect to a WiFi network unless I literally stood right next to the router (this one I actually did manage to get a replacement unit, but the trouble I had to go through..ugh).
Anyway, I'm so sorry for the trouble you had to go through.
Sorry but just because you had an bad experience it doesn't mean that others should be scared off. I bought my tab 's 8.4 on sale and I use it at least 4-5 hours per day without any lag at all and with around 35% battery left every day. I think you could just have said that you had a bad experience instead of telling everybody in bolded text that they shouldn't get it.
Except I have WiFi version. So if this is a common problem on the late version then I have nothing to say.
Pills_e said:
Sorry but just because you had an bad experience it doesn't mean that others should be scared off. I bought my tab 's 8.4 on sale and I use it at least 4-5 hours per day without any lag at all and with around 35% battery left every day. I think you could just have said that you had a bad experience instead of telling everybody in bolded text that they shouldn't get it.
Except I have WiFi version. So if this is a common problem on the late version then I have nothing to say.
Click to expand...
Click to collapse
I agree - I have the 10.5 and yes it suffers from slight lag but theres ways around that (Nova/debloating etc).
My note 4 is the boss and not issues at all now i'm on 5.0.1. You can't really slat a manufacturer entirely if the country you reside in doesn't have the support required - you took that risk on.
As for the technical problems you are having, I guess taking apart a device that was under a month old kind of invalidates any warranty - if you didn't have one I suspect all you've done is cause problems for the engineers. Did you contact the sellers/retailer? Have you contacted samsung to see who they'd recommend/are there others that may be able to sort it out?
However if you cannot get Samsung repair service in your area, why didn't you consider a make that can be supported locally?
I imported a gear VR from the US to UK and if it went wrong I'd wholly expect Samsung not to honour the warranty....sometimes we take risks and it doesn't work out!
Well no doubt you had a nightmare experience and sorry that you didn't have my experience. For me I couldn't be happier and have zero regrets with my purchase. Other then the lag problem which was fixed by debloating and switching to nova launcher I really really really love my tab s and so glad I didn't get the iPad mini like I was planning.
Now I eagerly await the lollipop update.
Sucks that you can't get proper service. Sorry to hear that but a lot of us can get proper service so I don't think its right for you to tell people to stay away. If someone gets unlucky here where I am they can easily return it and get a new one. For me I was first disappointed by the battery life but have quickly realized maybe I was spoiled by the 10+ hours my ipad 3 got. I don't experience any lag and have mostly good things to say about the device. I do wish the battery would go a bit longer. My only complaint comes with the power button. After only a few weeks its not looking good. Its going to go at some point. It already looks like its pushed in.
I have a 10 as well, and I have had zero issues with it. I have read some other complaint threads, but I haven't had any issues at all with mine. Sucks to hear others have issues, but this is the finest tablet I have ever owned.
bonerp said:
I agree - I have the 10.5 and yes it suffers from slight lag but theres ways around that (Nova/debloating etc).
My note 4 is the boss and not issues at all now i'm on 5.0.1. You can't really slat a manufacturer entirely if the country you reside in doesn't have the support required - you took that risk on.
As for the technical problems you are having, I guess taking apart a device that was under a month old kind of invalidates any warranty - if you didn't have one I suspect all you've done is cause problems for the engineers. Did you contact the sellers/retailer? Have you contacted samsung to see who they'd recommend/are there others that may be able to sort it out?
However if you cannot get Samsung repair service in your area, why didn't you consider a make that can be supported locally?
I imported a gear VR from the US to UK and if it went wrong I'd wholly expect Samsung not to honour the warranty....sometimes we take risks and it doesn't work out!
Click to expand...
Click to collapse
Pills_e said:
Sorry but just because you had an bad experience it doesn't mean that others should be scared off. I bought my tab 's 8.4 on sale and I use it at least 4-5 hours per day without any lag at all and with around 35% battery left every day. I think you could just have said that you had a bad experience instead of telling everybody in bolded text that they shouldn't get it.
Except I have WiFi version. So if this is a common problem on the late version then I have nothing to say.
Click to expand...
Click to collapse
both of you are very right at your position. i might have also said the same things if i saw some thread like this and i had no trouble with my tablet.
but the thing is, samsung has Proper sales and service business here in my country. u would not even believe that some of the products are not even launched in some big countries but they are made available here. Note 4 was launched here 2 days before its international launch! same case with some other big tabs and smartphones.
removing the back cover does not void ANY kind of warranty. i snapped it back and no body could tell if i ever removed it. i dont have the tab with me, but when i will i will try to show you guys what the OFFICIAL samsung ENGINEERS did to it. i opened the back with a debit card and nails and they have proper equipment, i guess, but they ruined it for me. and how come they lose some part of the tab when i CLEARLY TOLD THEM & EVEN ROTE IT TO THEM NOT TO LOSE IT because its too small thing to lose.
any how, all of you guys who have no trouble with your tabs, great for you. i feel good for you. i would have called it my bad luck if it was my first experience with samsung device. i have had sasmsung devices for a very long time including even some of the house hold electronics. mobile division of samsung sucks balls in terms of QC.i remember having S2 having dead speaker after 2 months, S3 having strange glue marks on the AMOLED screen, S4 having heat up issues and now this.
@ Pills_e and i didn't write text in bold or what ever to seek attention. why didnt you write such a thread? because you didnt have a problem right? i just tried to warn people. i have said it already and would say it again, im a student. i dont have a full time job. its Very hard for me to spend US $40 or $60 after 10 days just like that on repairing a gadget that is not even available to me. it might be easy for you, but not for all.
i just advised based on my experience and its just sincere brotherly advise to all new comers. people will get what they like, no matter what. i just poured in my experience. thats it.
aami.aami said:
hi. i have had my eyes on this tab S 8.4 LTE since it was announced. i have been saving a lot so as to get this tablet.
the day i got all the money for this tablet saved, i went to the Samsung store and bought the device right. hell, i even paid extra for the Bronze color one.
i felt blessed and happy. after like half an hour of using the tablet, i found the stutter and lag to be all over the UI. it was not deal breaker but definitely was Heart breaker. for a premium one of a kind, Samsung Flagship tablet, i didnt expect that. i have owned Note 3 and both have EXACTLY the same hardware other than the screen.
but i got over that and accepted that as part of deal from samsung cause after all it had Touchwiz. i personally love touchwiz. i really do.
after like a week of usage, i started to feel like the battery on this tab is giving up on me. i tried every thing there was to try. i rooted it, removed the bloatware, installed greenify, swapped roms, minimized brightness and all i was advised by good folks here on this very good community of xda.
then i was told that many people here found the solution by re-sitting the battery connector on the mother board. and i tried that. i removed the back cover, with all the pain and cringing, and REALLY found the plug to be very loose. looked like some child had it just PLACED it on its place. it was not even all the way down. i did that, and boom, i got the battery back to normal, i un-noticed all the scars and scratches there were because of removing the back cover.
after like 4 or 5 days same **** started happening. battery would fail after like 3 hours of screen time and that also doing nothing just plain UI browsing, because my tab was in the period of showing it to friends and relatives. u know the usual stuff. people asking u to let them see your new tab. every body praised and loved the SUPER AMOLED!
after like some time, it literally gave up on me. it would not boot, it would power on. it would charge and that also very weirdly, when i plug it it sometimes said, 50% battery, then at the next second i remove the charger and re-connect it and it would show, 89% battery. the next second i would remove and re-connect the charger and it would say 4% battery.
i could not do anything. so i went to samsung OFFICIALL sales & repair centre and I LITERALLY MADE THAT STUPID ***** WRITE DOWN ON THE JOB SHEET TO NOT LOSE THE IR BLASTER COVER THINGY. they gave me 15 days of time for to repair it and asked for Rs 5000 which is equivalent to US $ 55 approx. i was like, ok if u fix it all well i can pay that. and FYI, the TABLET WAS IN FREAKING WARRANTY! IT WAS ONLY 20 DAYS OLD!
you get where im going? well i called them 15th day and they didnt pick my phone. i tried for next 2 days and they didnt pick any call. i went to their office and asked them what happened of the tablet. they said sorry we could not fix it and we were told this by our ENGINEERS the second day. i was like why didnt u tell me that before why make me wait 15 days and they said our phone was dead... MOTHER****ERS!
i asked them to return my tablet, they charged me Rs 1000 approx US $10 BEFORE returning me the tablet.
when they returned me the tablet, it had that IR blaster cover lost. i was so angry i cant explain. i could not do anything against them i went there 3 times and waited for like 30 min each time JUST TO SEE THE MANAGER AND HE NEVER MET... i wish they all die in deepest pits of hell for eternity. amin.
anyways, firstly i didnt trust the local small repair shops but i had no choice i gave the tab to one of shops and he repaird it for me in like 1 day. i was really happy. but he charged me Rs 3000 about US $30.
i started using the tab and it was fine. i got the normal 6-7 hours of screen on time. and btw, he didnt replace any thing including the batter.
since this saturday, the same **** started happening AGAIN. i went to the same shop and gave him the tablet to repair. just today he called me and told me the expense for this time repair would be Rs 5500 approx US $55.
NOW, this is my experience with samsung's greatest tablet ever. i have learnt my lesson the hard way i guess. Spending US $40 or $60 might not be a big deal for some of you Europeans or Americans out there but im from Pakistan. im a student. i dont get money very often to repair my ****. and that also a mere 28 days old BRAND NEW OUT OF THE ****ING BOX TABLET.
i know, i might get hate here as well, cause not many these days, understand others problems.
but i would advise you all new comers NOT TO GET THIS TABLET EVEN IF U ARE GETTING IT VIA SALE. i paid the full price and even more cause of import fees and taxes.
and btw, its not just me, there are many people who didnt get the battery life they were told they would get.
you have been warned.
Click to expand...
Click to collapse
I'm so sorry for you. I hate that you've been through all of this stuff regarding samsung devices. I wonder if the tabs going to Pakistan are made in a different factory than United States ones? I hope you have better luck in the future.
Sent from my Galaxy Tab S 8.4 with much love to the xda community.
I have the 10.5 and am on a stock rom and have zero lag anywhere. Initially there was lag with the OS it was released with (I bought it release day) but subsequent updates removed all the lag I had. I love my Tab S and I get 11hrs watching videos on it on long flights and drives and the screen is amazing.
What you should have done was try to return the tablet for a replacement INSTEAD of opening the back. Opening the back voided your warranty and is not something I EVER do for ANY device I own that's within warranty period. Outside of the period I may take the chance but not a day before.
Sorry to hear this happened to you as I know how frustrating these kinds of things can be.
I'm Surprised!
I'm surprised that Samsung would even touch your Tab S 8.4! After you rooted it, changed the ROM and then opened the device up which a user is never supposed to do, I'm surprised your warranty is worth the paper it was written on.
You should have taken the Tab S back to whomever you bought it and got your money back.
Hmmmm... was just about to order a tab S 8.4 WiFi as well... Lol.
i have 10.5 LTE and the battery stand only 3.5 Hours after few month of purchase its stand around 6 hours before
i have already make root so i got KNOX flag 01
but i will pay 50$ if this will fix the problem but after i read your story im afraid to fix it and the problem come again .. i don't know what to do
My phone is only 3-4 months old and it's starting to overheat and lose battery fairly quick 5-6 hours usage max. I want to try rooting on stock, but I don't want to have to manually flash monthly security updates.. I'm just kind of over all of that now. I went to FAA and am no longer a flashaholic like I was in my early 20's. I also, don't have the time for it, and the random hiccups or break downs when I need my phone to work 100% of the time.
I don't understand why this is happening. The phone is in like new condition. I could easily list and sell it as like new, because I've kept it in a case, never let it near water or dropped it. I subconsciously know to put my keys in the opposite pocket as my phone (very good habit to get into I must add). So I think I could get a lot for this phone on Amazon looking at the prices it's being sold $350 now (I paid $300 for it months ago, but it's discontinued, and people do still want this). I would list it for $325. My seller feedback is 100% with 9 other smartphones sold with feedback stating I sell my products exactly as described, so when I list, they usually sell within 24 hours.
I don't want to sell, but would A. Would it be smart since I can basically get my money back and upgrade without losing much (if any) money after fees? B.) Do you think there's a fix, or is my phone going bust? C.) With the phone being 3-4 months old, should I just get Motorola to replace it? I heard they give 64GB new replacements for the cloud whites for Amazon customers. Then I could sell that and actually buy a 6P for not much more, and have a 6 mos old phone as opposed to a 1.5 old model.
Thoughts?
nikeman513 said:
). So I think I could get a lot for this phone on Amazon looking at the prices it's being sold $350 now (I paid $300 for it months ago, but it's discontinued, and people do still want this). I would list it for $325. My seller feedback is 100% with 9 other smartphones sold with feedback stating I sell my products exactly as described, so when I list, they usually sell within 24 hours.
Thoughts?
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Click to collapse
What does your seller feedback have to do with upgrading your phone, or whether it is defective?
Why does it matter that other phones sell within 24 hours? If your Samsung Galaxy S5 took 25 hours to sell, does that mean your Nexus 6 doesn't have an overheating problem?
I would recommend doing a factory reset to make sure that it isn't some malfunctioning apps that are causing this, before you send it in to Moto, or sell it for more than you paid (which is somehow relevant to the issue at hand).
We have no idea if your N6 is defective. That's up to you to decide and RMA with Motorola if you want. Motorola may send you a brand new or refurbished phone.
andy_n_ said:
What does your seller feedback have to do with upgrading your phone, or whether it is defective?
Why does it matter that other phones sell within 24 hours? If your Samsung Galaxy S5 took 25 hours to sell, does that mean your Nexus 6 doesn't have an overheating problem?
I would recommend doing a factory reset to make sure that it isn't some malfunctioning apps that are causing this, before you send it in to Moto, or sell it for more than you paid (which is somehow relevant to the issue at hand).
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Click to collapse
I'm just stating I could sell it if I had to and get what I paid for it, if buying a new phone is a better decision. Idk if this a common problem with the Nexus 6 or not. Everything is pretty much bone stock. I don't want Touchwiz or any bloated phone. I'd rather get another Nexus, but I am worried about the SD810. Is the SD810 in the 6P better than it is in the OP2 and LG phones? I prefer no bloatware. I'm very minimal with my apps.
seabro01 said:
We have no idea if your N6 is defective. That's up to you to decide and RMA with Motorola if you want. Motorola may send you a brand new or refurbished phone.
Click to expand...
Click to collapse
What would cause it to start lagging and getting so hot that I have to turn it off for 15-20 minutes for doing nothing, but reading or taking calls. I keep the brightness almost all the way down 99% of the time to keep the phone from getting burn in too. I've done everything I can to baby this phone for the day I do decide to resell it, but I've never had a phone just start going crazy except when I had custom ROMs on it, but it's stock now. I've tried wiping cache. I still haven't done a FDR, but I did those for people when I worked in wireless in college, and that was always a last ditch effort that never really solved a problem like this.
Not trying to be funny or weird, but I don't watch porn or visit weird websites. It's always news, check Facebook on their webpage, and Google now. Gmail attachments from co-workers and family and friends. So I don't think I could have a virus. Can a chip or RAM just go bad one day?
nikeman513 said:
What would cause it to start lagging and getting so hot that I have to turn it off for 15-20 minutes for doing nothing, but reading or taking calls. I keep the brightness almost all the way down 99% of the time to keep the phone from getting burn in too. I've done everything I can to baby this phone for the day I do decide to resell it, but I've never had a phone just start going crazy except when I had custom ROMs on it, but it's stock now. I've tried wiping cache. I still haven't done a FDR, but I did those for people when I worked in wireless in college, and that was always a last ditch effort that never really solved a problem like this.
Not trying to be funny or weird, but I don't watch porn or visit weird websites. It's always news, check Facebook on their webpage, and Google now. Gmail attachments from co-workers and family and friends. So I don't think I could have a virus. Can a chip or RAM just go bad one day?
Click to expand...
Click to collapse
It could be a wide variety of things. From apps (which clearly it isn't, given the provided information) to hardware. Whether it's a defective battery that's getting hot under very minimal loads or during charging, or whether it's a dying chip/something shorting out which is generating much more heat than it should. Download System Monitor Lite on Google Play and see what temperatures your CPU and battery are running on, and at what frequencies/loads it ramps up at. If the temps ramp up even when there's no CPU usage, then it's probably hardware and Motorola/Google (depending on the origin of device) will do their best to satisfy you within a week. If your CPU usage is constantly hitting high numbers you should probably factory reset your device.
Hope this gets you a step further, unlike other comments..
humzaahmed155 said:
It could be a wide variety of things. From apps (which clearly it isn't, given the provided information) to hardware. Whether it's a defective battery that's getting hot under very minimal loads or during charging, or whether it's a dying chip/something shorting out which is generating much more heat than it should. Download System Monitor Lite on Google Play and see what temperatures your CPU and battery are running on, and at what frequencies/loads it ramps up at. If the temps ramp up even when there's no CPU usage, then it's probably hardware and Motorola/Google (depending on the origin of device) will do their best to satisfy you within a week. If your CPU usage is constantly hitting high numbers you should probably factory reset your device.
Hope this gets you a step further, unlike other comments..
Click to expand...
Click to collapse
Thank you for the useful information. I'm going to check that out the next couple hours and if it seems to have odd frequency's, I'll go ahead and FDR it and give it another day. Then if it has the problem still, I'll go ahead and do a warranty claim. I just would hate to be without a phone for however long they will make me be without one, but it's getting pretty severe. Thanks again.
nikeman513 said:
Thank you for the useful information. I'm going to check that out the next couple hours and if it seems to have odd frequency's, I'll go ahead and FDR it and give it another day. Then if it has the problem still, I'll go ahead and do a warranty claim. I just would hate to be without a phone for however long they will make me be without one, but it's getting pretty severe. Thanks again.
Click to expand...
Click to collapse
A few weeks ago my Google now app updated and my phone had severe battery drain and got warmer than usual (Google now was at around 25% in battery usage). So I decided to FDR and then install a nandroid backup I had and problem solved. So imho apps can cause the symptoms you describe.
Thread cleaned. Please keep your comments/replies wholly objective - and CORDIAL. Thanks.