I have searched the Forums and I have seen this issue addressed but I haven't found any advice that will help in my particular case. I purchased a Nexus One with Froyo 2.2 used off Ebay. I had read reviews, watched videos, checked specs, and thought this was the phone I wanted. I paid $500. It arrived in good condition and at first I thought I had made the right move. It wasn't long before I discovered the Touchscreen issue and started turning up posts validating my concerns. I have found that if I turn, tilt, angle, or otherwise reposition my phone, the touchscreen does eventually work without a reboot. Toggling the power button does not work for me, nor did removing and reseating the battery. Since I did not buy the phone new I have no warranty. It is not clear to me whether or not this can even be repaired - some posts seem to indicate that not all Nexus One phones have this issue - some indicate that all do. I don't know if I've just thrown $500 out the window or if I have some options. I own two businesses and am a heavy phone user. I need a phone that works all the time and I can't afford to miss calls because the slider won't slide. Sadly one of my businesses is failing and eating up every cent of profit from the other, so money is a huge issue for me.
Please don't accuse me of not searching the forums - I have. Regardless, I still do not know what to do. Is this phone fixable? Can someone please direct me?
Thanks,
A very sad and disappointed Susan
There are 2 different touch screen issues. Which one are you having?
1) The presses register lower than needed, so you miss the correct point where you wanted to press. Plagues all N1s, seems to be reduced by the newest radio (Korean 5.12) for whatever reason, pressing power button twice (once for sleep and once for wake again) cures it, always.
2) Touch screen becomes completely unresponsive, sometimes screen doesn't turn off or doesn't turn on. It might be the failure that I'm checking right now. Didn't confirm it completely yet, but looks like latest kernels (I tested intersectRaven's 20101025_XXXX one) cure it. Tested with CM6.1.0-RC1 on friend's Nexus that would hang several times a day when using stock FRG83 (I can't test myself, can't bring my Nexus to hang, succeeded only once).
Warranty
I've read on these forums that the 1 year warranty on Nexus One is on the phone not the purchaser, you might want to contact HTC and see if your device is still under warranty. Its a PIA but the turn around time for most people including myself is really quick, here's hoping its less than a year old!!
There aren't any N1s over a year old.
FYI.
I have never had any touchscreen trouble with my N1, I ordered mine during the N1 launch event as soon as the website was up so its a pretty early one.
I've had loads of problem with the capacitive buttons though.
I _have_ had my N1's screen _seem_ unresponsive, but in each case I've been able to connect adb and see that in actual fact the framework was locked in mid-crash (and that's only happened to me maybe 5 times since I've had it, ignoring when I've been running Cyanogenmod nightlies )
Hey, I heard that installing CM6 fixes it for a lot of people, I wouldn't know from experience though, because I installed CM6 before even turning the phone on when I got it =)
Durkbeef said:
Hey, I heard that installing CM6 fixes it for a lot of people, I wouldn't know from experience though, because I installed CM6 before even turning the phone on when I got it =)
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Nope. the touchscreen issue is still there but it really does not bother me. It only crops up once in a blue moon.
Make sure your not accidentally touching any part of the screen when you slide to answer. The slide will not register if your palm is touching the glass.
If your CPU is 100% used the same thing can happen.
Paying 93% of the retail cost don't seem like a good deal for a used phone. (its 535+25+tax from google)
britoso said:
Make sure your not accidentally touching any part of the screen when you slide to answer. The slide will not register if your palm is touching the glass.
If your CPU is 100% used the same thing can happen.
Paying 93% of the retail cost don't seem like a good deal for a used phone. (its 535+25+tax from google)
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In CA, Mine was $580 total - shipped. That's only 86%
Seeing as tax for me within CA was 53 dollars (10% ugh ), total for the "DEV" phone today would have been 613 dollars. A N1 for 500 bucks even is 81%, not 93%
Installing a custom ROM fixed the problem for me. I have never used CM6, but I don't have the problem with either Enomther's or MIUI. I recommend you try both!
unknownrebelx said:
In CA, Mine was $580 total - shipped. That's only 86%
Seeing as tax for me within CA was 53 dollars (10% ugh ), total for the "DEV" phone today would have been 613 dollars. A N1 for 500 bucks even is 81%, not 93%
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$500 is 93% of $535 since you're not playing tax at ebay anyway. Shipping is free from google.
Thank you so Much
I have been traveling on business and until now have not had a chance to read all your answers and reply. I have the 2nd problem described, that the screen becomes completely responsive. Sometimes it helps to turn the phone from portrait to landscape, but sometimes not. I have to admit that while I thought that turning it off and on again did not work, I am now finding that it does usually fix the problem.
As far as buying it used, I would have preferred to buy it new, but when I tried the Google site announced that Google was no longer selling the phone. Anyplace else I found it new, the price was close to $700.
At any rate, now I have some options to try. I'm not sure how to install a new ROM but I am sure the instructions are here somewhere and I will search for them. When I bought it, it already had Froyo 2.2 installed by the previous owner.
I will also contact HTC with the IMEI number to see if it is still under warranty.
You all have given me such great advice that I have a lot more research to do. I'm exhausted tonight having just returned from my trip but I will be researching and hopefully attempting the ROM update over the weekend. Stay tuned.
Susan
As in earlier post, there aren't any N1's over a year old. As long as your water strips and void stickers are intact you should be good.
Sent from my Nexus One using XDA App
I have a fairly new n1 (EU vodafone shipped with FRF91)
I had some touchscreen errors before on cyanogenmod 6.1rc1 with their kernel
With intersects ravens kernel (2.6.35.7_AVS-CM_BFS_20101104_2252) it seems fixed
Related
recently i have been having a lot of problems with my phones. when i bought the phone it was great until about a month ago the accelerometer got messed up and everything went into landscape for no reason, so after two weeks of dealing with that problem i called t-mo and they had me go through the usual troubleshooting steps which i had already tried. they asked if the phone was rooted and i acted like i had no idea what that meant, and they sent a replacement(refurb) about a week into using the refurb i was having really bad battery life of about 20 minutes, i called t-mo again and told them my battery was shot and what was going on. they decided that the phone was broke but they would send me another battery as well.
then i got the phone 4 days ago and it seems now that the touchscreen is going out. i went to pull my notification bar down cause i had an email and my app bar came up, when i tried to close it nothing happened. right now it seems that the entire screen thinks i am touching 3 inches below where i am and so i have been using the phone without touching the screen(not fun), so i called t-mo again. first thing they asked me was if the touchscreen not working was inhibiting my everyday use of the phone, obviously it is affecting my usage of the phone since i got it because it was a touchscreen. t-mo told me after a few minutes of looking up my info that since they have sent three phones out(even though i told them not to on one of them) that i have to take it up with HTC. HTC is telling me that i have to take it up with t-mo. if i am not mistaken all refurbs come with either a 90 day warranty or the remainder of the one year on the original phone whichever comes first. i know there are some t-mo employees here, so please tell me who i should talk to or what i should say to get my phone fixed, this is ridiculous that i got the rufurb and it doesn't even work. aren't they supposed to test each one before they send it out?
thanks in advance guys
Yes they are suppose to test it out but those big companies... ahhh. I'm convinced that T-Mobile should be the company you should talk to for a replacement. They should provide you with another one since it's within the 90 day warranty. If they tell you to talk to HTC tell them HTC told you to talk to them. Not much but I can say Hope you have better luck!
Sounds tough dude! I've been lucky enough to always have re-furbs work for me, but sounds like you're not having my luck :/.
I have an insurance plan with T-Mobile, $7 a month, and lets you replace your phone, no questions asked, anytime you want. You can try seeing if you want to sign up for that and then they take care of it through the company that does the insurance for T-Mobile, and skips HTC and T-Mobile altogether.
Best to call T-Mobile and get them to get in touch with HTC direct to try and solve the issue.
As for the screen always going to Landscape mode, this used to happen to me. I figured out a fix when I noticed the Fancy Animation setting was causing the issue in Spare Parts. I disabled it and the screen was auto-rotating fine.
After disabling the Fancy animations in the settings too and then re-enabling them back and in Spare Parts, all was well.
I've got my Nexus One, in pretty much fantastic condition. Zagg cover since day one and no major issues.
It does have the common bug where screen becomes unresponsive when you connect a charger to it but I was told that there's no fix for that.
It's got a few extras: screen protector, cover, UK adapter, cleaning cloth
Bought in April, then 3 weeks later I got the Desire so this has been sat around doing nothing much.
I'm looking to get rid of it now, but have no idea what it's worth. I don't plan on selling it on here but just want to know if someone can give me an idea of how much I can expect for it!
Thanks in advance
well my N1 never had that common bug. I checked again after your post and nothing as you described.
For excellent condition and unlocked, I would say on average in the range of £240-270. For brand new, £290-320. If the bug is very noticeable prob in the range of £180-220 ( few noticeable dents and marks). £250 is the sweet spot for most N1 in good condition. Try Hotdeals Uk.
Thanks, I was certain that I'd read something like that on Modaco, maybe it was something else then.
If it is faulty hardware then I should be able to get it fixed as it's still in warranty. If not I'll list for the cheaper price you said.
I guess the first step is to start using the phone again for a couple of days and see if that issue's still there
Thanks for the help, at least I've got an idea of how much to expect for it
Well I (6 weeks or so ago) sold a brand new, in box, Nexus one on eBay to a chap in Ireland for £325.
Also, might be worth considering unlocking the boot-loader and flashing a popular Rom and adding that in to the selling notes. The normal people love words like "Unlocked" and so on. I bet you could reach the same kind of price if you sell it well (even if it is used).
Dude, YOU CANT SELL nexus one. Because its best phone. I dont thing you want to just quit mobiloty or you want to?
Thinking of buying a "refurbished" at&t captivate. does anybody have any advice to if the device is worth buying if it is refurbished, if any of you guys have bought it that way..and also is it really worth it in att network or should I be warned and wait till MARCHH! to switch over to another carrier ?
currently have a iphone 3g but i really want to switch over to android
Mine is a insurance replacement so it is refurbed, have had other refurbed phones and haven't had any problemss out of either. I love the phone itself. Go to any sub forum and you can tell the phone has gps issues, some worse then others. This is my 3rd (first couldn't go into recovery, and second was lost), and gps is worse then all the previous ones. Even with the problems, I still wouldn't give this phone up. Probably because I love the hardware and its my first android device and apple wasn't a choice for me. As for the network I hadn't any problems with att since 2004. I'm sure that depends on you location tho.
Sent from my SAMSUNG-SGH-I897 using XDA App
Two weeks ago I bought the HTC Aria with rebate for $29. Then another employee wrote saying they wanted to upgrade their phone, and wanted the Captivate. I looked online and saw that it was $299. A few days go by and he agrees to the price, and when I go to order it, lo and behold ATT has refurb for $50 each! I bought two, one for him and one for me . I like the aria and it is now my backup, but I love the Captivate and for $50, it's hard to go wrong.
tl;dr, buy it.
Did the refurb unit have any signs of use or scratches or anything? I might get one soon too.
Go for it..it's a great phone. Just make sure you can check it out in person first,or can return it if broken.
Mac
I got a refurb.
And it's perfect. Looks brand new. And no problems
I have a refurb......... no major issues. One thing to look for though.......... I got my first one 4 days ago, worked fine, but after being on for a little bit the battery went completely dead after being on standby for 30 min. yeah, something was wrong with the battery, on top of that it would randomly exit me out of screens.
turned out they sent me one that had NOT been fixed yet, their boo boo. They sent me out a new one and I got it today. This one looked brand new, all the stickers from samsung still on it and everything. Let it charge and turned it on....... no more issues.
It lags a little and the battery life REALLY sux, but those are issues with brand new ones also. I turned on my task killer and put the security level to low so that I could kill everything but non essential apps. Now the battery life seems MUCH better. It seems like this phone takes a long time to charge as well though. I think i wll just allow the battery to fully drain then plug it in, see if that will work, maber get rid of any potential battery memory.
Thanks for the help, appreciate it....I ordered it already and should get it in 2-5 business days so i will post back on my thoughts!
cant wait to start using the android OS!!!!
I am on a refurb now. I love this thing. No [hardware] issues at all.
Sent from my SAMSUNG-SGH-I897 using XDA App
i have a refubished phone and its better than the new one I had
I got a new Samsung Captivate and it keeps rebooting on me at random and the keys (especially back key) are really bad. They dont recognzie my touch half the time unless I press really hard on them.
My question is....if I get a replacment how will I be able to tell if its a refurb or not?
Are the refubs typically better since they have had more extensive testing?
Anybody have any thoughts on this?
with anything there are defect but these phones are built like a rock and if you think about it, if there is a x probability that a device has a defect the probability that it has 2 is x^2(in theory, obviously the nature of the defect factors in) so if the phone had a defect that was fixed there is a pretty slim chance that it will be defective after it is repaired.
i wouldn't worry about a refurbished phone, there may be cosmetic damage ect. but i would recommend this phone to anyone on build quality alone. wear and tear related problems should be minimal. id say go for it.
I had 3 refurb fuzes and 2 razr9s. Only real problem you have to worry about is physical defects. Hinges mostly. If there is a software or hardware problem you can send it back.
Edit: you can also get insurance on an unused refurb through at&t
From a phone on an app
Any one who has replaced a phone using insurance or warranty thru ATT is most likely using a refurbed phone. I have replaced every phone i have ever had in 10 years with ATT due to my being really hard on phones at work and all the replacements have been refurbed. I personally have never had an issue with a refurb, they all lokked and performe like new. I actually just got my cappy a few weeks ago and ordered the refurb cause i knew i would end up with one anyway.( and got lucky in doing so and got a batch 1007 phone so my 3button download mode doesnt get wiped.)
Works Perfecly and only set me back $50
I messed up my first captivate. Was able to return it through warranty and got a refurbished unit. I have been using it for 3 months with no issues. Of coarse there is no guarantee
Captivate
Cog 2.2
Hello Xda,
This is my first post here although I've lurked for quite some time looking for answers and help.
I just got my droid 4 over winter break and I have been loving it since. The update to JB was nice but it took me some time to get it right because I am special™.
Anyways, here's my problem: A few weeks ago I was napping on a couch and I rolled over and the phone fell to the ground screen down. Later that morning the touch screen started acting erratically where it would not work until i locked and unlocked the phone. After having that happen a few times later that day the touch screen went out completely. I rebooted the phone by holding the lockscreen down and using the keyboard to select power off. When I turned it back on even the lock screen had started being screwy, which leaves me to where I am now. The lock screen locks the phone perfectly, but it i have to hit it multiple times and hope that it will turn on in the next 5-10 before trying again. The touch screen still does not work. I have read around and saw that it could be the digitizer. I took the phone apart once to make sure nothing was loose anywhere before I bought it and since that did not fix the phone I went ahead and purchased a new digitzer. I just finished installing it and I'm still having the same issues. So xda, I'm lost.
I really don't feel like buying a new phone and I'd love to try and repair this. Does anyone have any ideas on where the problem could be? I checked the pins on the back of the mobo and they looked fine. I just left the phone on a bit too long and got about 2 weeks worth of texts so it still runs smoothly..just without a damn touch screen.
Thank you for your help and reading this wall of text!
Edit: I just realized lockscreen is meant to be lock button in the title, sorry for any confusion!
WhyDroidWhy said:
Hello Xda,
This is my first post here although I've lurked for quite some time looking for answers and help.
I just got my droid 4 over winter break and I have been loving it since. The update to JB was nice but it took me some time to get it right because I am special™.
Anyways, here's my problem: A few weeks ago I was napping on a couch and I rolled over and the phone fell to the ground screen down. Later that morning the touch screen started acting erratically where it would not work until i locked and unlocked the phone. After having that happen a few times later that day the touch screen went out completely. I rebooted the phone by holding the lockscreen down and using the keyboard to select power off. When I turned it back on even the lock screen had started being screwy, which leaves me to where I am now. The lock screen locks the phone perfectly, but it i have to hit it multiple times and hope that it will turn on in the next 5-10 before trying again. The touch screen still does not work. I have read around and saw that it could be the digitizer. I took the phone apart once to make sure nothing was loose anywhere before I bought it and since that did not fix the phone I went ahead and purchased a new digitzer. I just finished installing it and I'm still having the same issues. So xda, I'm lost.
I really don't feel like buying a new phone and I'd love to try and repair this. Does anyone have any ideas on where the problem could be? I checked the pins on the back of the mobo and they looked fine. I just left the phone on a bit too long and got about 2 weeks worth of texts so it still runs smoothly..just without a damn touch screen.
Thank you for your help and reading this wall of text!
Edit: I just realized lockscreen is meant to be lock button in the title, sorry for any confusion!
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Wow! That's bizaare. I can safely say that I've dropped my Droid 4 multiple times in the year that I've owned it, including on hard surfaces, and I've never had any problems as such. Sorry to hear about your troubles.
This sounds like a pretty in depth hardware issue, and I think it's beyond my scope of knowledge, But, I would like to ask, did you buy the phone from a third party? Or directly from your service provider? Because if you bought it from your provider, I was going to ask if you had insurance on the phone. If not, that sort of issue may very well be under warranty, depending on when the phone was manufactured. But, you probably voided it if you opened it up and changed a component in it
The only other advice I can offer, outside of buying a new phone, would be to take it to a third party repair shop. If you're in the U.S., Verizon has an independent franchise called Wireless Zone that I believe does phone and tablet repairs. I'd see if there's one in your area. Me personally, I think I'd just avoid the hassle and buy a new phone, but it's up to you. Not sure how much you can find a D4 for on eBay or Craigslist these days, but I'd go that route. Sorry I can't be more help. Good luck!
Airman1947 said:
Wow! That's bizaare. I can safely say that I've dropped my Droid 4 multiple times in the year that I've owned it, including on hard surfaces, and I've never had any problems as such. Sorry to hear about your troubles.
This sounds like a pretty in depth hardware issue, and I think it's beyond my scope of knowledge, But, I would like to ask, did you buy the phone from a third party? Or directly from your service provider? Because if you bought it from your provider, I was going to ask if you had insurance on the phone. If not, that sort of issue may very well be under warranty, depending on when the phone was manufactured. But, you probably voided it if you opened it up and changed a component in it
The only other advice I can offer, outside of buying a new phone, would be to take it to a third party repair shop. If you're in the U.S., Verizon has an independent franchise called Wireless Zone that I believe does phone and tablet repairs. I'd see if there's one in your area. Me personally, I think I'd just avoid the hassle and buy a new phone, but it's up to you. Not sure how much you can find a D4 for on eBay or Craigslist these days, but I'd go that route. Sorry I can't be more help. Good luck!
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I had dropped it many times(I'm very clumsy with my phone) before that. This was not even the worst drop of them all so it really confuses me too. I did buy it off ebay so there was no hope for warranty which is why I went down the try and fix it myself route. I did exactly as you said a few days ago. I gave up and bought another one off craigslist. A case is already on the way too so this does not happen again. My theory is that the connections from the front half of the phone(the led/digitizer, etc) where the two pieces attach back to the circuit board have gone bad somehow. I zombiefied the phone with just the circuit board and the screen to see if pressing in different spots would fix anything but to no avail. I'm just going to hold on to it for awhile and mess with it in my spare time now hehe. Thanks for the advice!
Edit: I just wish Motorola would come out with the Droid 5 or some other new smartphone with a keyboard. I guess I'm old school but I can't go with a touchscreen only phone
WhyDroidWhy said:
I had dropped it many times(I'm very clumsy with my phone) before that. This was not even the worst drop of them all so it really confuses me too. I did buy it off ebay so there was no hope for warranty which is why I went down the try and fix it myself route. I did exactly as you said a few days ago. I gave up and bought another one off craigslist. A case is already on the way too so this does not happen again. My theory is that the connections from the front half of the phone(the led/digitizer, etc) where the two pieces attach back to the circuit board have gone bad somehow. I zombiefied the phone with just the circuit board and the screen to see if pressing in different spots would fix anything but to no avail. I'm just going to hold on to it for awhile and mess with it in my spare time now hehe. Thanks for the advice!
Edit: I just wish Motorola would come out with the Droid 5 or some other new smartphone with a keyboard. I guess I'm old school but I can't go with a touchscreen only phone
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Ah, ok. Well, that's still pretty crazy that it happened. Sorry for the delayed response, but anyway glad to hear that you've got a new one on the way, and a new case coming too.
Yeah, I'm the same way. I got the D4 cuz I really like having a keyboard. Unfortunately, it looks like it may be the last keyboard phone to come out for a while, if ever. But on a sidenote, a lot of the newer phones with big screens have really good touchscreens that I think wouldn't be so bad to type on. My girlfriend's GS3 is awesome. I think I could get used to it. And even if you get touchscreen only phone, I do believe that there are a number of third party keyboards you can buy that will plug into the phone. That will probably be the way to go in the future.
Hello everyone,
During the last few months I've had issues where my Xperia X8 would randomly enter a repetitive reboot. After five or so reboots, the phone would stabilize and would function normally for a few days until the same thing happened again.
Lately, it started doing it more often, and especially when I was to either make a call or surf the internet for longer than a minute or two. In other words, the problem finally caught my attention as it interfered with the basic functions of a smartphone.
After restoring a six-months old back-up, removing all of the mostly unused apps, formatting the SD card, testing another SIM card and trying out the GingerDX ROM instead of FroyoPro, nothing of which did anything to solve the problem, I asked a fellow X8 user to lend me his battery for a few days as a last ditch fix which I could do on my own. Luckily, this turned out to be the culprit. Now I'm four days in without a single restart and the phone working faster than ever being all cleaned up.
A short story was made long for future reference if anyone else happened to have the same issue. I also posted in this forum instead of Accessories because this one is most active. Sorry about that
Now I'm in the need of a replacement battery, as my friend would prefer to get his battery back. No fancy stuff - a simple 1200 mAh replacement would do. Does anyone have any experience with this?
What's your opinion on these:
http://www.amazon.co.uk/GENUINE-ORIGINAL-ERICSSON-XPERIA-BATTERY/dp/B007C99ES6/ref=pd_cp_ce_0
http://www.amazon.co.uk/Mobile-Accessories-Battery-Compatible-Ericsson/dp/B005GK27KA/ref=pd_cp_ce_1
http://www.amazon.co.uk/SUPERSTORE-ERICSSON-XPERIA-COMPATIBLE-BATTERY/dp/B003NGCZVU/ref=pd_cp_ce_2
The price looks fine and all that, but we all got burned at some point buying non-official merchandise. I'm pretty sure these are neither genuine nor SE batteries, but might as well do as replacements.
Any suggestions?
xWhiskey said:
The price looks fine and all that, but we all got burned at some point buying non-official merchandise. I'm pretty sure these are neither genuine nor SE batteries, but might as well do as replacements.
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This.
The price seems very low and i guess you can give it a try. In the worst case you will lose 5£ or so.
I guess they will work for a while but I'm on the same opinion as what you wrote above.
stamatis said:
This.
The price seems very low and i guess you can give it a try. In the worst case you will lose 5£ or so.
I guess they will work for a while but I'm on the same opinion as what you wrote above.
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Exactly, and some of the reviews look completely rigged.
Anyway, by some stroke of luck I found what seemed to be the only shop in town that still had the EP500 model replacement battery in their storage, so no ordering via web-shop or other internet venues was necessary. I'm from Croatia, so it ended up costing 9£, which would be the exact equivalent as if I had ordered a similar model from Amazon, taking total shipping into account.
One day in, one call, ~10 SMSs and an hour of so worth of listening to music later, about 15% of the battery was spent, but keep in mind I only use 2G and the phone puts itself on airplane mode during night time.
So, I'm satisfied The only thing I can recommend is that you absolutely try your local vendors before trying anything else, as you do get warranty in most cases and you can easily return the battery if it explodes.