Hi!
I just got my new G Flex today (I know, a bit late to the party) and I put my SIM in and there is no service constantly. I know the SIM is not the problem because it works in other phones. I have already called my service provider and they say that there really shouldn't be anything stopping it from getting service. Also tried to reset the phone to factory settings with no positive result. Is there anything you guys suggest to do?
Thanks!
Swiftflikk said:
Hi!
I just got my new G Flex today (I know, a bit late to the party) and I put my SIM in and there is no service constantly. I know the SIM is not the problem because it works in other phones. I have already called my service provider and they say that there really shouldn't be anything stopping it from getting service. Also tried to reset the phone to factory settings with no positive result. Is there anything you guys suggest to do?
Thanks!
Click to expand...
Click to collapse
Did you get the phone from your service provider?
Are you rooted?
Sounds silly, but are you sure the card was inserted correctly?
Sent from my LG-D959 using XDA Free mobile app
Re: No Service
shwnr11 said:
Did you get the phone from your service provider?
Are you rooted?
Sounds silly, but are you sure the card was inserted correctly?
Sent from my LG-D959 using XDA Free mobile app
Click to expand...
Click to collapse
No, I got it from becextech (a website which imports them to NZ (country I live in)).
No I'm not rooted, just got it today would rooting it help?
And Yes it only goes in one way!
I am however performing a software update to see if that changes anything. Will keep you posted with the results!
Thanks!
UPDATE: Upgrade to 4.4.2 did nothing to the service
Swiftflikk said:
No, I got it from becextech (a website which imports them to NZ (country I live in)).
No I'm not rooted, just got it today would rooting it help?
And Yes it only goes in one way!
I am however performing a software update to see if that changes anything. Will keep you posted with the results!
Thanks!
UPDATE: Upgrade to 4.4.2 did nothing to the service
Click to expand...
Click to collapse
How did you up grade to 4.4.2, using a computer I'm guessing.
Sent from my LG-D959 using XDA Free mobile app
shwnr11 said:
How did you up grade to 4.4.2, using a computer I'm guessing.
Sent from my LG-D959 using XDA Free mobile app
Click to expand...
Click to collapse
No I upgraded via the phones software update menu, I didn't even know you could do it with a computer
Swiftflikk said:
No I upgraded via the phones software update menu, I didn't even know you could do it with a computer
Click to expand...
Click to collapse
Where you connected to Wi-Fi during the update then?
Sent from my LG-D959 using XDA Free mobile app
Related
Hey guys,
I work at Sprint and my technicians and myself cannot figure this out. So I thought I would reach out to you guys!
I had 4G flawlessly on my phone for the first few weeks I had it. One day I got a SIM error that read something like this, "No SIM Card: 4G LTE will not work as SIM/UICC is reinserted". I popped out the little SIM card, wiped it off, and the phone read it and the error went away. Since then I have not had a single connection to 4G LTE.
All of our demo phones are on 4G lte as well as my girlfriends phone at home. I am constantly in 3G or 1X. Any advice would be great
Things I have already tried....
1. Updated profile/prl
2. Reprovisioned phone using ##72786#
3. Toggled settings using *#*#4636#*#*
4. Wiped and installed a new ROM
5. Played around with SIM card slot and rebooting phone
I am going to try a new UICC sim if we have one around the store...if that doesn't work im out of ideas!
I have no suggestions, but I have had the same exact problem the past couple of weeks. I got the error, but I didn't even pop the SIM card out. I just put the phone in airplane mode like I usually did when I got the error. When I took it out of airplane mode, my 4g was gone and it has not come back. I have checked all settings and I can't come up with anything. I also RUU'd back to stock just to make sure. Still no sign of 4g.
Let me know if replacing your sim does the trick, because this has been driving me crazy.
By the way, I know it is the phone and not just sprint messing with the towers or something, because my wife's evo 4g lte is on 4g all the time.
Sent from my HTCONE using xda premium
I read somewhere that your SIM ID and your UICC ID have to match, don't know if it's true, but go to settings - about - phone identity to check it out
Sent from my HTCONE using xda premium
pwgerhardt said:
Hey guys,
I work at Sprint and my technicians and myself cannot figure this out. So I thought I would reach out to you guys!
I had 4G flawlessly on my phone for the first few weeks I had it. One day I got a SIM error that read something like this, "No SIM Card: 4G LTE will not work as SIM/UICC is reinserted". I popped out the little SIM card, wiped it off, and the phone read it and the error went away. Since then I have not had a single connection to 4G LTE.
All of our demo phones are on 4G lte as well as my girlfriends phone at home. I am constantly in 3G or 1X. Any advice would be great
Things I have already tried....
1. Updated profile/prl
2. Reprovisioned phone using ##72786#
3. Toggled settings using *#*#4636#*#*
4. Wiped and installed a new ROM
5. Played around with SIM card slot and rebooting phone
I am going to try a new UICC sim if we have one around the store...if that doesn't work im out of ideas!
Click to expand...
Click to collapse
have you check to see if your phone is on cdma/lte, cause it happen to me once that i reset the phone and it was on cdma only
HTC ONE
luisrod03 said:
have you check to see if your phone is on cdma/lte, cause it happen to me once that i reset the phone and it was on cdma only
HTC ONE
Click to expand...
Click to collapse
yes I already tried that as well
I'm assuming the phone's not rooted, but any chance you might be able to flash new radio software?
pwgerhardt said:
yes I already tried that as well
Click to expand...
Click to collapse
I had that issue also but I popped the out the sim and back in then reboot. I have 4g again but under my mobile data I have network set to automatic.
Sent from my HTCONE using xda premium
http://techwalls.com/no-sim-card-error-on-htc-one/
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pelon90005 said:
http://techwalls.com/no-sim-card-error-on-htc-one/
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Yeah I did the tape fix. It got rid of the errors but still no 4g
Sent from my HTCONE using xda premium
pelon90005 said:
http://techwalls.com/no-sim-card-error-on-htc-one/
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Im not getting the "no sim" error anymore. I never got it again after the first time I popped it in and out. Im just getting no 4G after fixing it.
Rirere said:
I'm assuming the phone's not rooted, but any chance you might be able to flash new radio software?
Click to expand...
Click to collapse
The phone is rooted. I don't think there are any other radios out for this device yet though. Thanks for your reply though
I'm a Sprint Tech and do not have an answer currently for you guys as I have been receiving this error as well and only just found this thread. Will try to research tomorrow and see if I can find an answer. I only received this message once as of yesterday and it went away seconds later. Tonight it reappeared and is sticking. Under app info it shows this is the Phone app that is sending out this notification. There is a possibility if you force close the app and then disable notifications for it that this error may go away; however, I'm not sure what other notifications we would consequently loose. Current corporate PRL is 55015 and I am running Viper 1.0.3 with stock kernel. I am wondering if this has to do with refreshing your PRL because I did not notice it until I requested it from Updates two days ago even though the actual PRL version number did not change.
Sent from my HTCONE using xda app-developers app
What about running a RUU
http://goo.im/devs/joeykrim/m7_wls/m7_wls_1.29.651.7_decrypted.zip
ITS NOT .10 but u could just update after. See if it works.
If ur rooted use this
http://www.androidfilehost.com/?fid=22979706399752930
Its .10
Try it
Sent from my HTCONE using xda premium
Already ran RUU. No dice. Took it to a Sprint store and they replaced the SIM card. Still no dice. I'm starting to think it's the radio itself.
Sent from my HTCONE using xda premium
Damn. We seriously dont have radio img's yet? I thought the RUU flashes the radio.
Sent from my HTCONE using xda premium
i have the same problem. i went to sprint today and asked if they knew anything. with out missing a beat he says oh you just need to take your sim card out and wipe it off with alcohol really well. is he lying to me or is he being serious to me?
Rally187 said:
i have the same problem. i went to sprint today and asked if they knew anything. with out missing a beat he says oh you just need to take your sim card out and wipe it off with alcohol really well. is he lying to me or is he being serious to me?
Click to expand...
Click to collapse
I doubt it will work but let us know if it works for you. A brand new SIM didn't work for me so I'm not too hopeful about it.
Sent from my HTCONE using xda premium
tristandespain said:
I doubt it will work but let us know if it works for you. A brand new SIM didn't work for me so I'm not too hopeful about it.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
yea that sh!t didnt work at all. this seems really stupid to me that our phone is having this issue what could be causing this why would the sim card mess it up?
Ok so the consensus is, this seems really stupid too but its the only thing I can figure, the SIM is loose. If you eject your HTC One Micro Sim and place a small piece of scotch tape on the reverse side of the connector, this gives the card just enough volume, when reinserted to consistently maintain contact with the reader as the SIM tray is simply too big and is allowing the phone to believe there is actually no SIM card inserted when the connection is detected as broken. Suppose this also explains the inconsistencies in various user experiences since we all have different handling habits. Any one else want to wager to guess why this problem is so intermittent?
Sent from my HTCONE using xda app-developers app
my friend who works at bb hooked me up with another sim. im taking it to sprint tomorrow and see if they can do anything. my friend said he could swap for a new htc one as well. i would have to pay 30 bones though.
I posted a couple times in the release thread but it got lost in all the posts about rooted and unlocked versions. So has anyone on Verizon with stock moto X receive the 4.4.2 update yet?
Sent from my XT1060 using xda app-developers app
Yes, I got it Monday about 9:30-45 in the morning. Not a soak tester, however I am registered on Motorola Connect. Just wait, it is not a big change and everything works basically the same. Chris
Sent from my A200 using xda app-developers app
Screen shot.
Sent from my XT1060 using xda app-developers app
snoking said:
Screen shot.
Sent from my XT1060 using xda app-developers app
Click to expand...
Click to collapse
Are the battery improvements noticeable??
I never had battery problems before.
Sent from my XT1060 using xda app-developers app
Yeah I just like having the latest lol but thanks for the response. Did it come to you in a notification or did you get going into settings and checking the update status? Cause that's all I've been doing.
Sent from my XT1060 using xda app-developers app
It just started downloading on its own. Wife's still has not received it. Chris
Sent from my XT1060 using xda app-developers app
snoking said:
It just started downloading on its own. Wife's still has not received it. Chris
Sent from my XT1060 using xda app-developers app
Click to expand...
Click to collapse
So nothing noticeable but nothing worse signal strength same as before?
Signal seems the same for me. Camera seems better for me but who knows. Nothing really noticeable for me but I don't use exchange so I'm not sure if that bug was squashed.
I side loaded it btw didn't get the OTA.
Sent from my Dev Edition Moto X
I did have to reboot again to get WiFi to turn on. Chris
Sent from my XT1060 using xda app-developers app
havne't got anything yet over here! still waiting impatiently....
Woke up this morning to a "your phone has an update available" message. Downloaded itself and was waiting to install.
I did notice that I had to reboot the phone to connect to Wifi after the update, but so far everything is looking solid. Haven't checked bluetooth or NFC yet.
I got mine today too..tried to install and it failed.. I'm root using jcases method of rockmymoto and had to do it by adb shell.. Could that affect it?
Slapped my Moto
Woke up this morning to the update! After today's use, battery is definitely better.
Sent from my XT1060 using xda app-developers app
Moto service automatically downloaded 135MB 4.4.2 OTA for me, OVER THE MOBILE DATA. I only had 300MB data for the month and am not amused that the phone just decided to download OTA by itself even when WIFI was turned off. Furthermore, I can't find any place to disable such behavior for the future. Any suggestion ?
Mine is verizon.
Thanks.
mailxd said:
Moto service automatically downloaded 135MB 4.4.2 OTA for me, OVER THE MOBILE DATA. I only had 300MB data for the month and am not amused that the phone just decided to download OTA by itself even when WIFI was turned off. Furthermore, I can't find any place to disable such behavior for the future. Any suggestion ?
Mine is verizon.
Thanks.
Click to expand...
Click to collapse
Here i think start problem with your setting option. Please check it again and again or you can contract your in front support center.. you can find it i think..
mailxd said:
Moto service automatically downloaded 135MB 4.4.2 OTA for me, OVER THE MOBILE DATA. I only had 300MB data for the month and am not amused that the phone just decided to download OTA by itself even when WIFI was turned off. Furthermore, I can't find any place to disable such behavior for the future. Any suggestion ?
Mine is verizon.
Thanks.
Click to expand...
Click to collapse
Call Verizon - they will credit you for any overages for this.
sumonmolla said:
Here i think start problem with your setting option. Please check it again and again or you can contract your in front support center.. you can find it i think..
Click to expand...
Click to collapse
NightThyme said:
Call Verizon - they will credit you for any overages for this.
Click to expand...
Click to collapse
I've looked in and out and haven't found any setting that can disable such OTA behavior.
I'm actually using another carrier's SIM on this phone ---- Verizon Moto X is gsm unlocked.
What if this happens when I'm roaming internationally (with a non-Verizon carrier) ?
Downloading OTA via mobile data without consent just doesn't make sense.
mailxd said:
I've looked in and out and haven't found any setting that can disable such OTA behavior.
Click to expand...
Click to collapse
I can't understand about OTA behavior it when your WiFi is turned off but it's working... how it possible ? You can switched off on that time.. Can you share some attachment ?
mailxd said:
I've looked in and out and haven't found any setting that can disable such OTA behavior.
I'm actually using another carrier's SIM on this phone ---- Verizon Moto X is gsm unlocked.
What if this happens when I'm roaming internationally (with a non-Verizon carrier) ?
Downloading OTA via mobile data without consent just doesn't make sense.
Click to expand...
Click to collapse
If you are rooted you can freeze MotorolaOTA app or rename it.
I received my note 4 in the mail today via ups and I have tried almost everything to get the internet to work as fast as it should. I have called tmobile and told them the issue and 3 out of the 5 people that I talked to asked me how did I get the note 4 and it isn't supposed to be released until the 17th. I have downloaded the speedtest.net application and I got ping 26 ms download 0.74 upload 0.05. I need some help on what my next move should be. I have not rooted the device.
Got my Note 4 today as well and I'm experiencing slow download speeds also.
atlprettygirl2145 said:
I received my note 4 in the mail today via ups and I have tried almost everything to get the internet to work as fast as it should. I have called tmobile and told them the issue and 3 out of the 5 people that I talked to asked me how did I get the note 4 and it isn't supposed to be released until the 17th. I have downloaded the speedtest.net application and I got ping 26 ms download 0.74 upload 0.05. I need some help on what my next move should be. I have not rooted the device.
Click to expand...
Click to collapse
Did you try changing the server on speedtest? Does the internet work fine though? If nothing works, i'd say reset the phone.
MMakoto said:
Did you try changing the server on speedtest? Does the internet work fine though? If nothing works, i'd say reset the phone.
Click to expand...
Click to collapse
Yes I have changed the server and actually got lower speeds, the internet is not working properly at all. I did a reset on the phone as well.
My internet speed is better than my Note 3. I have 90% LTE connection here...ie...everything but 1 bar.
Has anyone tried WiFi. What Sim card are you guys using.
NOTE 4
have you guys/girls activated the new sim card, or are you using a used one from a previous phone?
Amd4life said:
have you guys/girls activated the new sim card, or are you using a used one from a previous phone?
Click to expand...
Click to collapse
I was using the same sim card from my note 3 then I got the new sim card that came with the phone activated and I am still having the same issues.
BACARDILIMON said:
Has anyone tried WiFi. What Sim card are you guys using.
NOTE 4
Click to expand...
Click to collapse
I have tried wifi as of right now that is the only way that I can download things, after I downloaded the speedtest.net, I turned wifi off to get the 4g lte reading and pretty much got those marks above. I was using the sim card that was in my note 3 and then was told by a tmobile rep that may be the problem after changing out the sim card basically got the same readings.
atlprettygirl2145 said:
I have tried wifi as of right now that is the only way that I can download things, after I downloaded the speedtest.net, I turned wifi off to get the 4g lte reading and pretty much got those marks above. I was using the sim card that was in my note 3 and then was told by a tmobile rep that may be the problem after changing out the sim card basically got the same readings.
Click to expand...
Click to collapse
Do you have a screen shot
NOTE 4
I'm using the Sim card I used in my Nexus 5 (previous device), I'm sitting in my bathroom and getting 15mb/s speed on 4G LTE, getting about 30-45mb/s in my living room.
It could very well be a faulty antannae in the device, especially with how the packaging was when I received the device. Nothing against T Mobile, but a packing ENVELOPE? Really? Seems kinda faulty for a $900 device.
It works on 4G but not real good and 4G lte looks like this now
Sent from my SM-N910T using XDA Free mobile app
Delete
devynbf said:
I'm using the Sim card I used in my Nexus 5 (previous device), I'm sitting in my bathroom and getting 15mb/s speed on 4G LTE, getting about 30-45mb/s in my living room.
It could very well be a faulty antannae in the device, especially with how the packaging was when I received the device. Nothing against T Mobile, but a packing ENVELOPE? Really? Seems kinda faulty for a $900 device.
Click to expand...
Click to collapse
Yeah I thought that may be the issue and they told me that they doubt it's an antenna issue because it's a brand new phone
Sent from my SM-N910T using XDA Free mobile app
Sent from my SM-N910T using XDA Free mobile app
BACARDILIMON said:
Do you have a screen shot
NOTE 4
Click to expand...
Click to collapse
It works on 4G but not real good and 4G lte looks like this now
Sent from my SM-N910T using XDA Free mobile app
Sent from my SM-N910T using XDA Free mobile app
atlprettygirl2145 said:
It works on 4G but not real good and 4G lte looks like this now
Sent from my SM-N910T using XDA Free mobile app
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
Change server to t mobile then try
NOTE 4
atlprettygirl2145 said:
Yeah I thought that may be the issue and they told me that they doubt it's an antenna issue because it's a brand new phone
Sent from my SM-N910T using XDA Free mobile app
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
I find it funny that they would say that, even more so being a new phone would it have a manufacturer defect.
NOTE 4
BACARDILIMON said:
Change server to t mobile then try
NOTE 4
Click to expand...
Click to collapse
My Internet isn't working on 4G lte that is my issue it works on regular 4G just not 4glte
Sent from my SM-N910T using XDA Free mobile app
devynbf said:
I find it funny that they would say that, even more so being a new phone would it have a manufacturer defect.
Click to expand...
Click to collapse
They gave me the run around basically I end up having to pay another deposit to get another phone and then return the defected 1 to get a refund
Sent from my SM-N910T using XDA Free mobile app
http://www.sammobile.com/2015/03/28/t-mobile-releases-galaxy-s6-s6-edge-update/
T-Mobile just stomping all over every other carrier at this moment for this device.
Meanwhile, AT&T hasn't even sorted out their system's issue with my pre-order yet because nothing moves outside of M-F -_-
Nice. Tmobile is acting like the best carrier should act!
Sent from my SM-G900T using AllianceR(●)m
they better after their iphone and nexus blunder
Yup mine came with 5.0.2 out the box. Then had a small update about 177mb
Sent from my SM-G920T using XDA Free mobile app
Poetique said:
T-Mobile just stomping all over every other carrier at this moment for this device.
Meanwhile, AT&T hasn't even sorted out their system's issue with my pre-order yet because nothing moves outside of M-F -_-
Click to expand...
Click to collapse
tenxo said:
Nice. Tmobile is acting like the best carrier should act!
Sent from my SM-G900T using AllianceR(●)m
Click to expand...
Click to collapse
mobeast17 said:
Yup mine came with 5.0.2 out the box. Then had a small update about 177mb
Sent from my SM-G920T using XDA Free mobile app
Click to expand...
Click to collapse
Yup, tmobile is killing it! !
Have it in my hand and live it!
Sent from my SM-G920T using XDA Free mobile app
Doubt it, but does anyone know if that update is safe to take and still be able to root?
I think the auto root method has been updated to work with the new update. You should Check that thread out to be sure
Eratrion said:
Doubt it, but does anyone know if that update is safe to take and still be able to root?
Click to expand...
Click to collapse
It works - updated then rooted last night
I've bought my phone on Ebay, I was in England, actually I'm in Poland. Does it make any difference on software updating. Actually I've tried all I could. I've enabled all apps and tried all those advices from threads but it doesn't work? Update has been released some days ago but I am still waiting, any ideas, advices?
Zireseth said:
I've bought my phone on Ebay, I was in England, actually I'm in Poland. Does it make any difference on software updating. Actually I've tried all I could. I've enabled all apps and tried all those advices from threads but it doesn't work? Update has been released some days ago but I am still waiting, any ideas, advices?
Click to expand...
Click to collapse
Had this issue since I use my s6 on prepaid. I had to bum my friends att sim and it magically downloaded the update.
I am currently waiting to see if I can get future updates without his sim or if I need to borrow it every time.
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app
ricecake2000 said:
Had this issue since I use my s6 on prepaid. I had to bum my friends att sim and it magically downloaded the update.
I am currently waiting to see if I can get future updates without his sim or if I need to borrow it every time.
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app
Click to expand...
Click to collapse
Nothing is helping.
Zireseth said:
Nothing is helping.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=3213306
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