Having random reboots :( - Xperia Z1 Q&A, Help & Troubleshooting

Its So annoying! Just happened again. Got a google + nofication, opened it phone rebooted. Happens with any app randomly even camera will sometimes lock which results in a reboot. I'm 100% stock.

hyelton said:
Its So annoying! Just happened again. Got a google + nofication, opened it phone rebooted. Happens with any app randomly even camera will sometimes lock which results in a reboot. I'm 100% stock.
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Mine is the same. Im pretty sure its hardware, my phone is acting more and more crazy. Latest update pretty much ****ed the phone up completley. There aint a software fix out there and ive searched for five months and no improvement. I got my money back and got to keep my phone so i dont care anymore.
im soon getting my OnePlus One and then i will leave sony for good. they have too much problems for the pricetag tbh and they aint very keen on fixing them.

I like the phone & everything but I only have a few days to decide if I want to return it.

I wonder if running CM would solve some issues.

Return it!
hyelton said:
I wonder if running CM would solve some issues.
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If you can return it then return it. Ive tried custom roms aswell and still got thoose random reboots.
Return it. wait a few weeks and buy another one The one you have now sounds like it is hardware related issues on.

Related

Way, Way Too Many Reboots

Hola,
Dont know if Im over (ab)using my phone or if anyone else has the same issues.
My phone loves to reboot
-When I answer a call once in a while.
-When I turn off StreamFurious once in a while.
-When I disconnect the usb every once in a while.
-For no apparent reason every once in a while (ex. Ill find it turned off in my pocket or on my desk, but I never turned it off)
This happens about 3-5 times per day.
Also, on some of the StreamFurious reboots, it turns off and I have to pull the battery or it gets stuck on the G1 screen and never finishes.
Do you think I need a replacement or is this just a version 1 hardware thing?
Thanks in advance for your input!
We are going to need some more information to better assist you.
1) What Build are you using
2) Are you running Apps2SD
3) How much space do you have left on your internal storage?
Sure, thanks
Jf 1.5
Radio: 26I
No A2SD
31MB free
Nothing crazy.
I wipe every time I flash.
I've tried factory resetting too.
I try to keep the system clean.
he3 said:
Hola,
Dont know if Im over (ab)using my phone or if anyone else has the same issues.
My phone loves to reboot
-When I answer a call once in a while.
-When I turn off StreamFurious once in a while.
-When I disconnect the usb every once in a while.
-For no apparent reason every once in a while (ex. Ill find it turned off in my pocket or on my desk, but I never turned it off)
This happens about 3-5 times per day.
Also, on some of the StreamFurious reboots, it turns off and I have to pull the battery or it gets stuck on the G1 screen and never finishes.
Do you think I need a replacement or is this just a version 1 hardware thing?
Thanks in advance for your input!
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Something like this happened to me about a month or more ago. It was everytime I try and use my phone when I was charging it, it would reboot. After a few days it would just do it at random. I just called tmobile and they just sent me a new one out.
the same thing is happening to me. my phone randomly crashes/reboots and i was starting to think it is the Haykuro build im using. is there any way to test the hardware? is there something like that in an app?
help
Are you using ahome or someting like that cause those programs cause problem with 1.5 uninstall all your theme apps if you have any
No, no themes.
Called t-mob, since I've had the device (sans insurance) less than a year, they are sending new hardware without a battery to replace mine. I decided to add insurance to the new hardware just incase. Thanks for the input! Glad I called!
Now to virginize the phone... heh
I have the same problem. There's a lot of this going around. It sure seems like a coincidence that it started with Cupcake for most all of us.
This has been something that has been happening since the RC33 load it...
Now I got the stupid random reboot problem. This is a warranty replacement and my first one never did this. I guess I gotta get another warranty replacement. Anyone find a definitive cause for this yet?
almost 100% sure you have a hardware problem
savethechicken said:
This has been something that has been happening since the RC33 load it...
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I used to have the same issues WAAAY back after I recieved an OTA update from tmobile for rc33 or whichever one it was in march... back when I had still no idea what "cupcake" was...
always seemed to happen when I was:
answering a call, recieving a text while in a call that I started, etc.
but after I found out about the linux bit of my phone, I immediately cracked it... and... cupcake... and then? there weren't any reboots.... I wonder whats up with that? maybe something to do with OTA spls? I don't remember lol
rikupw said:
I used to have the same issues WAAAY back after I recieved an OTA update from tmobile for rc33 or whichever one it was in march... back when I had still no idea what "cupcake" was...
always seemed to happen when I was:
answering a call, recieving a text while in a call that I started, etc.
but after I found out about the linux bit of my phone, I immediately cracked it... and... cupcake... and then? there weren't any reboots.... I wonder whats up with that? maybe something to do with OTA spls? I don't remember lol
Click to expand...
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RC33 was the OTA was in March I believe maybe Feb. This didn't happen as much on RC30 and then RC33 came out and this started to happened more often. Obviously it is not the ROM doing it as not everyone has the problem but something seemed to trigger it on some devices.
alapapa said:
almost 100% sure you have a hardware problem
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Going to have to agree. This is starting to seem like a Hardware problem, considering all the feedback we are being given.
I have the same exact problem.
It's definitely a hardware issue.
I was thinking it was because my extended battery pack is a little loose or some loose wiring. It happens when the phone is bumped a little. Like putting it on a table too roughly or flipping the screen up too quickly or it shaking in my pocket. Probably going to replace it.
I have this same problem...i had it originally with RC33 then it went away with the cupcake update and I recently root and install cynogen's build and its back to screw up my day
i don't think its a hardware thing ...at least in my case doesn't make sense to be gone for a month and then come right back after rooting
I also experience random reboot issue. Usually when the phone hang first then next thing you know, it is rebooting. Sometimes the phone will be just sitting there and it will reboot by itself. I always thought it is the ROM issue, never suspect hardware. I am running an old version of Dudes v1.3a build.
For me too
I am getting too many reboots too, just got a replacement phones(previous one did this too), same with this phone, first i thought it was Hardware but now it think its the roms. On hero it rebooted 3 times while booting the first time, on cyanogen it rebooted in a couple of hours, just dont know what the problem is, maybe abusing the phone
I got a replacement phone and still have reboots issue on it when booting, playing music etc.
charnsingh_online said:
I got a replacement phone and still have reboots issue on it when booting, playing music etc.
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Makes me wonder on the apps your using in the background or settings you have up, or even the ROM. Do you have any extra info whats up before it reboots? Does it choke out due to low memory maybe?

Touch Screen Issues

I have a stock N1, updated to Froyo. So every now and then, ever since I got the phone, the screen just stops responding when waking it up. Sometimes, the screen doesn't turn on at all, but the soft buttons light up. And the only way I've found to fix the problem is to either restart the phone, or connect it to my USB.
Was wondering if it's a hardware or software issue?
same thing happening to me aswell...seems to be only since Froyo flash. Really crappy when you are trying to show off the phone and you have to reboot first. Im gonna mess around a bit tonight and see if I figure anything out...Im also not getting any trackball notifications... I think its software related, for now.
I can say it's not Froyo since I've had this problem before the update, unfortunately.
mailliw320 said:
I can say it's not Froyo since I've had this problem before the update, unfortunately.
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Ok some weird stuff going on for sure..
With CM 5.0.6 every couple days I would the keyboard would "uncalibrate", but the screen would never freeze up.
Since installing Froyo I am getting the freezing and unresponsive screen at least once a day.
Lets hope my it is not my screen getting worse. Ill have to flash back to CM 5.0.6 and see if I still get freezing.
Bye bye Froyo, see you in a couple days!!
So...anyone else with this issue pre-Froyo?
ive never had my nexus freeze, then i flashed froyo and that day it froze for about a minute, now it has done the hard sleep thing and it does it more times per day each subsequent day.
I know that we have an early "test" version of froyo so this stuff isnt grave, but since there seem to be groups of people experiencing different issues, i also wonder if its possible that specific apps can cause problems unrelated to the app since they arent really ready for froyo...is that possible and does anyone know of apps to beware of? not so much apps that dont work but apps that cause other problems?
Edit: my phone is stock by the way
i used to have a lot of problems when i switched from landscape to portrait mode with the calibrations but since ive put on 2.2 that problem is long gone and i have no other issues...
I had shocking touchscreen issues on 5.0.6, to the point where the phone was unusable and I had to reboot or pull the battery. Turning the screen off and on using power button would work occasionally but not always. Unfortunately I am still having the occasional problem on froyo. I had some mates trying to troubleshoot for me and took a few logs, the recurring error was (CM 5.0.6):
I/InputDevice( 117): Dropping bad point #1: newY=176 closestDy=3401 maxDy=2779
I haven't taken a log while on froyo
Thanks for the input, fellas. Sounds like it's a more apparent issue in this test release of Froyo. I've had the issue since before flashing the update, with stock 2.1, but it's sounding like it's software related and nothing actually wrong with my phone. Guess I won't bother contacting HTC haha

Most likely a Software Problem [help]

hi,
For starters I've had my G1 since it came out, been rooted for a while so i know what I've been doing.
Anyways.. I've checked the forums and I've seen similar problems like mine but not exactly the answers I need.
Basically my Digitizer is being unresponsive randomly and when this happens my entire phone just FC's everything. The first time i noticed this was when I would Charge my G1 using a Blackberry Charger when id text, the Screen would be unresponsive to touch on all of the screen and just lag on everything. So I would have to unplug it and re-plug it continually. Recently I switched to the new Cyan Rom (i forgot the number) and now it will just randomly be unresponsive with the touchscreen id go on apps and it will FC. Ive wiped and rebooted many times, ive switched roms multiple times as well. So I'm on my last resort and asking for help.
Any help is highly appreciated.
thelistening said:
hi,
For starters I've had my G1 since it came out, been rooted for a while so i know what I've been doing.
Anyways.. I've checked the forums and I've seen similar problems like mine but not exactly the answers I need.
Basically my Digitizer is being unresponsive randomly and when this happens my entire phone just FC's everything. The first time i noticed this was when I would Charge my G1 using a Blackberry Charger when id text, the Screen would be unresponsive to touch on all of the screen and just lag on everything. So I would have to unplug it and re-plug it continually. Recently I switched to the new Cyan Rom (i forgot the number) and now it will just randomly be unresponsive with the touchscreen id go on apps and it will FC. Ive wiped and rebooted many times, ive switched roms multiple times as well. So I'm on my last resort and asking for help.
Any help is highly appreciated.
Click to expand...
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Try to upgrade to the 27.08 Radio/SPL combo. Follow all of the instructions contained within that post. It will suggest you also re-install your recovery. Do it. Once all of this is said and done, if its a software issue, it should be solved.
I had this same issue prior to the upgrade, and all is fine now. Mine didn't FC tho. If I touched the bottom of the screen, it would select something at the top. any questions or a perfect walkthrough, my direct email to my cell is in my info on the left.
<<<<<<<<<< Over there.
ah! thanks! Im actually going to try this now, and hopefully i don't fail and mess up my phone even more than what it already is. and yeah the FCs are really annoying i cant really do anything like make calls, which is ridiculous. Im also having problems with the camera as well i got those really funky colours in it. and then my regular speaker for calls isnt working unless i put it on speaker, i think my G1 is telling me it wants to die. lmfao.
thelistening said:
ah! thanks! Im actually going to try this now, and hopefully i don't fail and mess up my phone even more than what it already is. and yeah the FCs are really annoying i cant really do anything like make calls, which is ridiculous. Im also having problems with the camera as well i got those really funky colours in it. and then my regular speaker for calls isnt working unless i put it on speaker, i think my G1 is telling me it wants to die. lmfao.
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Oh crap. You have the funky color camera?! That might actually be a hardware issue. But we can certainly try this out. I have the gTalk PC app, and it's up and running now if you wanna run through this.

Issues upon issues upon more issues!

I may be the lucky one whose screen didn't start to peel off yet,but f*ck me this phone is starting to really piss me off.
Everything worked well after I have gone to SLiMM 1.4(way before) and as I was upgrading SLiMM versions it was slower and slower to the point where the phone is unusable!
So I thought,let's try to do a good old phone reset,reflash the ROM and go from the beginning.
I restored the apps,rebooted the phone and it was STILL painfully slow,so I resetted it again but this time restoring half the apps and half the Xposed modules I have used before.
It improved a tiny bit but nothing significant.
So I thought it is finally time to unlock the bootloader and see if there is any good AOSP ROMs,as the first one I tried was AOSP 7.1.1.
Fastest ROM I have used by far,the biggest problem,my device gets very hot from loading Messenger and jumping back to Snapchat and in AOSP 7.1.1 it would stop charging the phone because of the high temperature and this was quite a big issue.
So after using it for 2 weeks,I couldn't handle the charging thing anymore,so next best thing was Sony Concept ROM.
I install the ftf,goes well,install the recovery,install DRM fix,SuperSU and Xposed.
After rebooting I notice that Xposed didn't install properly so I jump back and flash it again,and the problem now was it would get like VERY VERY hot(you couldn't touch it) when it came to the "Android is starting" screen and of course the device started rebooting itself because it was way too hot.
So what I did was put the phone on a bag of f*cking ice to keep it cool,and it FINALLY passed that screen,only to find out a second later it returned to the bootanimation and gone into a bootloop.
Now I reflashed the ftf,but before even booting the ROM for the first time I flashed recovery,Xposed,SuperSU and the DRM fix.
It booted up fine,so I started to restore my apps and everything went well until I rebooted my device to find out it doesn't want to log in to Snapchat,the app I use very often.
So I flashed Magisk,systemless Xposed just that I can hide the root from it and disable Xposed just to log in to my account.
Even that didn't work so fine I'll try it next day.
So I decide to reboot the phone quickly and it has gone into the "Android is starting" screen and shut off in the half of the process. F*cking pissed.
I cool the phone down,boot it up,wait for it to finish and when it was close to finishing it has gone into a bootloop,and wiping cache doesn't solve it.
It is currently in a bootloop as we speak.
I really do like the phone but why is it behaving so badly? I do not know if someone had a similar experience as I did.
If anyone could give me a suggestion to make my phone stable and functional,please write a post since I need my phone to work.
Flash original android rom/kernel to the device to make device fully stock. Once it is back to stock, if problems still continue i recomend sell device and buy new one.. On my xperia, display stopped working out of blue, replaced it and my camera became blurry and vibration motor stopped working... Opened it again, fixed vibration motor, now it waits another opening to replace battery and camera lens... Disaster, but hey, device is great in hw department..
Strmy said:
Flash original android rom/kernel to the device to make device fully stock. Once it is back to stock, if problems still continue i recomend sell device and buy new one.. On my xperia, display stopped working out of blue, replaced it and my camera became blurry and vibration motor stopped working... Opened it again, fixed vibration motor, now it waits another opening to replace battery and camera lens... Disaster, but hey, device is great in hw department..
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I forgot to mention,every time I said reset the phone I actually did flash the stock ftf and set it up all on my own,but whatever.
I guess it is just bad luck.
Dinkec27 said:
I forgot to mention,every time I said reset the phone I actually did flash the stock ftf and set it up all on my own,but whatever.
I guess it is just bad luck.
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Jebiga mi Hrvati imamo lose srece sa mobitelima hahah
More luck next time
Dinkec27 said:
I forgot to mention,every time I said reset the phone I actually did flash the stock ftf and set it up all on my own,but whatever.
I guess it is just bad luck.
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internal memory is failing.
bookworth said:
internal memory is failing.
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Awesome
bookworth said:
internal memory is failing.
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Dinkec27 said:
Awesome
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Exactly, I suggest the same issue. I had exactly the same problem on my Xperia T, it became slower, slower, incredibly slow after three years so I couldn't even flash anything using flashtool - it was showing many errors. Even after factory resetting the phone, it was booting and setting up for like... two hours or more, becoming VERY hot but it finally booted, still was very slow.
Two solutions - warranty or selling it.
romcio47 said:
Exactly, I suggest the same issue. I had exactly the same problem on my Xperia T, it became slower, slower, incredibly slow after three years so I couldn't even flash anything using flashtool - it was showing many errors. Even after factory resetting the phone, it was booting and setting up for like... two hours or more, becoming VERY hot but it finally booted, still was very slow.
Two solutions - warranty or selling it.
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Click to collapse
It just doesn't make sense to me that the internal memory could be failing just under a year...
I cannot go for warranty since I voided it with unlocking the bootloader,and selling it is not an option because I am on a contract currently and I can only sell it once it expires and then get a new phone to renew my contract.
If it is internal memory,it is a second tine in a row,before I had the Galaxy S3 and it had the same symptoms,it looks like I'm prone to internal memory failures lol
Is there a way I can test the internal memory?

black screen

At least once a week I go to use my phone and it will not turn on? I have to hit the power and volume down to reboot the phone. It's getting worse and worse does anyone know why this is happening. I tried to search I didn't see anything. I am on Att and stock.
jason504 said:
At least once a week I go to use my phone and it will not turn on? I have to hit the power and volume down to reboot the phone. It's getting worse and worse does anyone know why this is happening. I tried to search I didn't see anything. I am on Att and stock.
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Click to collapse
I am sure you tried factory reset already? I had a few in phones in the past do that. Usually was a bad battery. When did it all start? How old is phone? Any apps you install and it started doing this?
Leaning more towards you will need to ship in for a warranty with Samsung.
Nick216ohio said:
I am sure you tried factory reset already? I had a few in phones in the past do that. Usually was a bad battery. When did it all start? How old is phone? Any apps you install and it started doing this?
Leaning more towards you will need to ship in for a warranty with Samsung.
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This is my 2nd phone the first one got screwed up with a update. I have had this one for about 4 months and it just started doing it about a month ago. Now it has done it 3 times this week. Once just now and it happens on the charger and off the charger. It has made me late waking up twice. I haven't done a phone restore yet and I haven't installed any new apps.
Sent from my SM-N950U using Tapatalk
jason504 said:
This is my 2nd phone the first one got screwed up with a update. I have had this one for about 4 months and it just started doing it about a month ago. Now it has done it 3 times this week. Once just now and it happens on the charger and off the charger. It has made me late waking up twice. I haven't done a phone restore yet and I haven't installed any new apps.
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Sorry didn't read right tired ha. Black screen usually sign of bad screen. Got mixed up and thought it was restarting on it's on. If there was no apps that caused it. You didn't mess with any settings? Said your stock.
If none of the solutions others suggest soon don`t work. I'd go for a factory reset last resort. Worst case you will have to ship again to Samsung sadly
Nick216ohio said:
Sorry didn't read right tired ha. Black screen usually sign of bad screen. Got mixed up and thought it was restarting on it's on. If there was no apps that caused it. You didn't mess with any settings? Said your stock.
If none of the solutions others suggest soon don`t work. I'd go for a factory reset last resort. Worst case you will have to ship again to Samsung sadly
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I see a lot of people having this problem. Not on here but online and it's not just the Note 8 it's the S8 too.
Sent from my SM-N950U using Tapatalk
jason504 said:
I see a lot of people having this problem. Not on here but online and it's not just the Note 8 it's the S8 too.
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Click to collapse
That's concerning. I take it most people with same situation as yours, shipped into sammy? Sucks you gotta go through this bs again maybe.
Just as suggestion, but if you use AOD try turning it off and and see if this fixes the problem.
I had this problem with Ironman ROM and turning off AOD fixed the problem.
How to Fix A Samsung Tablet with Black Screen
jason504 said:
At least once a week I go to use my phone and it will not turn on? I have to hit the power and volume down to reboot the phone. It's getting worse and worse does anyone know why this is happening. I tried to search I didn't see anything. I am on Att and stock.
Click to expand...
Click to collapse
Hi,
If you can't reboot your device to fix black screen problem, you can try FoneLab broken android phone data extraction to fix it.
Download and install the program on your computer, and then connect device to computer.
Then you can scan, select and recover data with a few clicks.
More details from fonelab and the post How to Recover Data from Android Phone That Won't Turn On or How to Fix A Samsung Tablet with Black Screen.

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