So I just got a new M7 swapped over and decided to let it update with Sprint to the newest revision prior to S-off, unlock, etc. Now, no matter what ROM I seem to flash, my Mobile Netowrk Settings simply show Four options -
4G Settings
Network Mode
Access Point Names (gray)
Available GSM networks (gray)
I have no option to changes to home network, roam only, automatic, etc. My wife's stock phone has all the other settings in there such as roaming, automatic connections, etc.
I'm thinking I need to RUU? Reprovision with sprint? (they screwed up the first time and my SIM wasn't linked to my account when I swapped phones so they had to do that - don't know if that has any bearing.) And the phone does work - so.....
Thoughts?
Also just to add,
HBoot 1.57
Radio 1.01.20.0515
Thanks!
Bump on this....
Would an RUU to an older version work? If so - do I have to downgrade the HBOOT and firmware to do this? If yes - if someone can point me at the right thread for the process, and recommend what version to revert to it would be most helpful. Been searching all day for this, and I've found multiple threads on how to do different things, but a specific "Do this followed by this" would be great rather than bricking the phone - which is possible considering I can only seem to run a single RUU on the device (the newest one) and if I break something, I'll have nothing.
It just seems that Roaming isn't there - everything else works just fine... I'm thinking maybe it's just the radio or a setting someplace....But I'm racking my brain.
Anyways, Thanks for letting me rant.
cubexg said:
Bump on this....
Would an RUU to an older version work? If so - do I have to downgrade the HBOOT and firmware to do this? If yes - if someone can point me at the right thread for the process, and recommend what version to revert to it would be most helpful. Been searching all day for this, and I've found multiple threads on how to do different things, but a specific "Do this followed by this" would be great rather than bricking the phone - which is possible considering I can only seem to run a single RUU on the device (the newest one) and if I break something, I'll have nothing.
It just seems that Roaming isn't there - everything else works just fine... I'm thinking maybe it's just the radio or a setting someplace....But I'm racking my brain.
Anyways, Thanks for letting me rant.
Click to expand...
Click to collapse
Do the options appear with stock?
No and that's what's making me think it might be carrier related. But not sure what I could tell sprint to do. The only change on my account was adding international roaming for an upcoming trip. Maybe it's the Sim card I transferred from the old phone?
cubexg said:
No and that's what's making me think it might be carrier related. But not sure what I could tell sprint to do. The only change on my account was adding international roaming for an upcoming trip. Maybe it's the Sim card I transferred from the old phone?
Click to expand...
Click to collapse
Probably. Try going stock and doing a PRL update and all that jazz. To go stock you need to RUU. But before that could you go into the HBOOT menu (by pressing VOL DOWN + POWER) and take a picture of the menu you see there (should be some text in multiple colors with a white background), and post it here?
I did that already - went stock with the newest RUU- that works but same result. PRL update and the like all resulted in the same.. Did it last night. Let me get you a sccreenshot of the bootloader screen..
Also running on ViperOne 5.8.0 right now with TWRP installed.. Tried BadBoyz Sense 6.0 - same result. Stock - same result.. (tried both last night)
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Also here's the actual screen itself in mobile network:
cubexg said:
I did that already - went stock with the newest RUU- that works but same result. PRL update and the like all resulted in the same.. Did it last night. Let me get you a sccreenshot of the bootloader screen..
Also running on ViperOne 5.8.0 right now with TWRP installed.. Tried BadBoyz Sense 6.0 - same result. Stock - same result.. (tried both last night)
Also here's the actual screen itself in mobile network:
Click to expand...
Click to collapse
You'll probably have to take it to Sprint then. RUU back to stock (if not already), and make sure that on the bootloader screen it says **LOCKED**.
StormyNight said:
You'll probably have to take it to Sprint then. RUU back to stock (if not already), and make sure that on the bootloader screen it says **LOCKED**.
Click to expand...
Click to collapse
Crap.. Ok - I can do that... Have to get it back to S-On and fix that.. Have to remember how to do it... I think I used RevOne to get S-Off... can you point me to the thread to relock?
cubexg said:
Crap.. Ok - I can do that... Have to get it back to S-On and fix that.. Have to remember how to do it... I think I used RevOne to get S-Off... can you point me to the thread to relock?
Click to expand...
Click to collapse
Never mind - figured out the relock - sure I can figure out S-On as well... Thanks for the help. Off to sprint tomorrow.. maybe they can fix.. /sigh/
Resolution
So, just wanted to update this post in case anyone else ever comes looking for this info like I did. Here's what happened:
Walked into a Sprint Corp store @ 10.00 when they opened with stock locked phone running newest version from an RUU I did last night. All my data restored from the cloud, etc.
Went right up to lead tech, explained the issue, showed it to him, and he was, admittedly, baffled. We compared the screen to an M8, an M7, etc. He took the phone in the tech area, and I hung out with him whilst he worked on it. After 50 minutes of playing with it, attempting to reactivate it, so on and so forth, he finally grabbed another refurbished that came in from the center. Powered it on, and low and behold the SAME issue. (That phone was not activated). At this point, I asked him to try swapping SIMs - maybe it's a problem with provisioning. He did this - same issue on my device. Finally, he suggested swapping me into a new device to see if that help. Of course, not going to turn down a new device, but this was after almost two hours of attempts to fix things.
We get the new device turned on and after the system provisions, believe it or not - the same issue.. The phone, factory new, doesn't have roaming options. We're both staring at each other is disbelief. We then see that the phone hadn't completed it's provisioning yet - and figured we should wait another few minutes for handsfree to finish. What I saw next I hadn't seen before.
The phone rebooted itself and did an update.. Don't exactly know what it did, but it wasn't a full blown Android Update - it was something else - which I can only guess unlocked whatever options needed to be unlocked on the phone to allow for roaming - because after the unit booted back up everything that was supposed to be available was.
In summary, it looks like there is something that the phone downloads via the network from Sprint at time of initial activation to unlock certain functions in that mobile data screen (specifically the roaming). I don't know what it is - don't know if anyone knows, but I would say that if anyone ever encounters this again - the best solution seems to be going to sprint and standing there for a few hours while insisting it's a Sprint provisioning issue - because it is.
If anyone wants any other details, I'll post what I know - but that's about it.
I've got the same problem
cubexg said:
So, just wanted to update this post in case anyone else ever comes looking for this info like I did. Here's what happened:
Walked into a Sprint Corp store @ 10.00 when they opened with stock locked phone running newest version from an RUU I did last night. All my data restored from the cloud, etc.
Went right up to lead tech, explained the issue, showed it to him, and he was, admittedly, baffled. We compared the screen to an M8, an M7, etc. He took the phone in the tech area, and I hung out with him whilst he worked on it. After 50 minutes of playing with it, attempting to reactivate it, so on and so forth, he finally grabbed another refurbished that came in from the center. Powered it on, and low and behold the SAME issue. (That phone was not activated). At this point, I asked him to try swapping SIMs - maybe it's a problem with provisioning. He did this - same issue on my device. Finally, he suggested swapping me into a new device to see if that help. Of course, not going to turn down a new device, but this was after almost two hours of attempts to fix things.
We get the new device turned on and after the system provisions, believe it or not - the same issue.. The phone, factory new, doesn't have roaming options. We're both staring at each other is disbelief. We then see that the phone hadn't completed it's provisioning yet - and figured we should wait another few minutes for handsfree to finish. What I saw next I hadn't seen before.
The phone rebooted itself and did an update.. Don't exactly know what it did, but it wasn't a full blown Android Update - it was something else - which I can only guess unlocked whatever options needed to be unlocked on the phone to allow for roaming - because after the unit booted back up everything that was supposed to be available was.
In summary, it looks like there is something that the phone downloads via the network from Sprint at time of initial activation to unlock certain functions in that mobile data screen (specifically the roaming). I don't know what it is - don't know if anyone knows, but I would say that if anyone ever encounters this again - the best solution seems to be going to sprint and standing there for a few hours while insisting it's a Sprint provisioning issue - because it is.
If anyone wants any other details, I'll post what I know - but that's about it.
Click to expand...
Click to collapse
I've taken my husband's M7 to the Sprint Store, and the technician tried, but couldn't do anything at all. I thought it lost the roaming options when I downloaded the latest operating system, back around June 1. I called HTC, and the technician checked their Sprint M7, and it had the same issue, too. I'm waiting for HTC to call me and agree to replace the phone, but it sounds like the new one will most likely be the same way.
I guess I'll call Sprint and try to have them reprovision it.
Related
Just purchased a used htc touch diamond that was locked to Orange UK. I've since apparently "unlocked" the device. The process went fine and the software reported back that the simlock had been removed.
However, after trying an o2 contract sim card in the phone, it never registers on the network. The sim card is known to be working and has been tested numerous times in my p990i and g900.
There is an exclamation mark on the system status bar indicating that there is no network available, however, the g symbol shows indicating that gprs is available, which it is. I can launch youtube and the browser and use the gprs access point to browse/search etc.
When trying to make a call I am greeted with the message, "operation failed".
Has anyone ever come across this and is there a known fault/fix? A little closure on this would be great as i've been pulling my hair out over it for the last three days.
I've tried various roms and radios. Currently running the latest official radio (1.11.25.1) and still no joy.
Any input/help/advice/solution would be greatly appreciated.
The same thing happened to me I was able to browse internet and even send text messages over the network but couldnt make calls. What I did is a hard reset (by holding the volume, action, and reset buttons). then it worked.. try that and let us know what happens
mmmhhh86 said:
The same thing happened to me I was able to browse internet and even send text messages over the network but couldnt make calls. What I did is a hard reset (by holding the volume, action, and reset buttons). then it worked.. try that and let us know what happens
Click to expand...
Click to collapse
Was that after you unlocked your handset?
I've tried several hard resets with no result. Starting to really annoy me now. I'm actually posting this from my netbook thats connected to the diamond over usb. I have a hspda data connection, yet the signal bar still has an exclamation mark as if there wasn't any network available.
Any help would be greatly appreciated.
never come across this myself personally, have you tried changind bands gsm etc?
ekksman said:
never come across this myself personally, have you tried changind bands gsm etc?
Click to expand...
Click to collapse
I've tried everything mate. The thing thats bugging me the most, is that I didn't have an Orange sim (Original network) to hand to test the handset with before I unlocked it. I'm sure something has gone wrong in the unlocking process (Even though all steps were followed correctly, and no errors were reported at any point during the process).
I'm still connected to o2's hspda service and browsing/downloading without a problem.
wanny1 said:
I've tried everything mate. The thing thats bugging me the most, is that I didn't have an Orange sim (Original network) to hand to test the handset with before I unlocked it. I'm sure something has gone wrong in the unlocking process (Even though all steps were followed correctly, and no errors were reported at any point during the process).
I'm still connected to o2's hspda service and browsing/downloading without a problem.
Click to expand...
Click to collapse
Im sure its something simple seeing as you can browse etc, I would have thought connection setup wizard would sort it also, but if that doesnt I dont know, unless like you say didnt go well with the unlocking, ive unlocked a few devices in the past with no worries, sorry couldnt help
ekksman said:
Im sure its something simple seeing as you can browse etc, I would have thought connection setup wizard would sort it also, but if that doesnt I dont know, unless like you say didnt go well with the unlocking, ive unlocked a few devices in the past with no worries, sorry couldnt help
Click to expand...
Click to collapse
I really hope it is something simple, but thus far, everything I have tried has been unsuccessful. Just took a few screenies of varying stages of trying to register on the network. Couldn't get a screenie of the net connection symbol alongside the signal icon, but I can guarantee that I am surfing the net with the offending phone as a modem.
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hey man sorry for the delay i was busy.. Yeah it was right after I unlocked it. I put in my sim card, no service just internet (HSDPA) and I could even send text messages. When people call me only the keypad would light up but i couldnt answer and i couldnt even open the input keypad to dial a number, not even the phone application. All I did was a hard reset. Try changing several radios.. If not maybe change your rom. Let me know what happens.
What about changing the radio ROM
mmmhhh86 said:
hey man sorry for the delay i was busy.. Yeah it was right after I unlocked it. I put in my sim card, no service just internet (HSDPA) and I could even send text messages. When people call me only the keypad would light up but i couldnt answer and i couldnt even open the input keypad to dial a number, not even the phone application. All I did was a hard reset. Try changing several radios.. If not maybe change your rom. Let me know what happens.
Click to expand...
Click to collapse
No worries bro, tbh, any help or input is better than nothing.
I can access the phone application just fine which is more frustrating. I can send mms and use all the data services. Its just calls and texts over gsm that are the issue.
The thing that is rattling me, is that if I click on system status, the icon for the reception actually indicates that there is reception available. And i'm obviously connected the the network if I can use the data services. (Sorry if I keep repeating myself )
I've changed radio/rom several times, with quite a few hard resets in between. I'm about to download a few stock roms/radios, and may even return the phone to a fully stock state. The only thing with that is that I can't reset the sim lock (At least I don't think I can).
steveianson said:
What about changing the radio ROM
Click to expand...
Click to collapse
Tried several times mate. Going to try it a few more right now mate. Thanks for the input guys, appreciate it.
Anyone have any more thoughts on this? I don't have much hair left on my head.
LOL its ok man.. I only hope you can get it fixed soon I know how annoying it is.. Did you try going back to stock?
mmmhhh86 said:
LOL its ok man.. I only hope you can get it fixed soon I know how annoying it is.. Did you try going back to stock?
Click to expand...
Click to collapse
Its going back to the original owner mate. Phoned htc and they were prepared to repair it, but I wasn't prepared to pursue that route as I shouldn't have been having an issue to begin with. Can't wait to get my g1 back.
Hey Wanny1,
I'm just curious, did you try to put other SIMs in your phone? Or does every SIM fail to connect (GSM-wise) and not just yours?
sonnybravo said:
Hey Wanny1,
I'm just curious, did you try to put other SIMs in your phone? Or does every SIM fail to connect (GSM-wise) and not just yours?
Click to expand...
Click to collapse
Hey man, I have tried a t-mobile uk sim which is known to be working. The phone registers on the t-mobile network, and I can use the data services, but again, I cannot call out, receive calls, or send text messages. Its a really strange scenario and i'm sure it must have been caused during the unlocking process. I just wish that there was something that could be done.
wanny1 said:
I've tried everything mate. The thing thats bugging me the most, is that I didn't have an Orange sim (Original network) to hand to test the handset with before I unlocked it. I'm sure something has gone wrong in the unlocking process (Even though all steps were followed correctly, and no errors were reported at any point during the process).
I'm still connected to o2's hspda service and browsing/downloading without a problem.
Click to expand...
Click to collapse
I had problems after unlocking a T Mobile MDA IV and using an o2 sim. My phone was generally ok apart from texts. Was advised to use radio 1.00.25.5 and works a treat now. Also got a new sim card as alot of people were saying older sim cards had some issues on these phones. By the way what SPL r u on?
wanny1 said:
Hey man, I have tried a t-mobile uk sim which is known to be working. The phone registers on the t-mobile network, and I can use the data services, but again, I cannot call out, receive calls, or send text messages. Its a really strange scenario and i'm sure it must have been caused during the unlocking process. I just wish that there was something that could be done.
Click to expand...
Click to collapse
Wow, yeah this is a strange one... To tell you the truth, I had the exact opposite thing that you have right now: I could make calls and send text sms via GSM, but I could in no way connect to the internet. But after I installed HTC Connection Setup (was not installed on the lite rom I use) the problem was solved... But you already tried this right, so I'm just as puzzled as you are. I take it you're as bald-headed as an 8-ball right now huh?
hoogy07 said:
I had problems after unlocking a T Mobile MDA IV and using an o2 sim. My phone was generally ok apart from texts. Was advised to use radio 1.00.25.5 and works a treat now. Also got a new sim card as alot of people were saying older sim cards had some issues on these phones. By the way what SPL r u on?
Click to expand...
Click to collapse
I've tried that radio with no success mate. Plus my sim card is pretty new. When I press vol down plus reset, the device lists that hard spl 1.24 is installed, however, I have just apparently installed the stock 1.93 spl so cant understand why its reporting back as 1.24??
sonnybravo said:
Wow, yeah this is a strange one... To tell you the truth, I had the exact opposite thing that you have right now: I could make calls and send text sms via GSM, but I could in no way connect to the internet. But after I installed HTC Connection Setup (was not installed on the lite rom I use) the problem was solved... But you already tried this right, so I'm just as puzzled as you are. I take it you're as bald-headed as an 8-ball right now huh?
Click to expand...
Click to collapse
It doesn't make any sense whatsoever. Connection setup has been on all the roms i've tried and run upon each setup process. Another baffling thing, is that when I click on the signal icon with the exclamation mark, the additional info suggests that there is a signal available. Will upload some pictures now to explain.
Ok, after another attempt at the stock 1.93 spl update, this is a screenie. Does this look right? What is the 1.00DIAM that is being reported as the update? Shouldn't this say 1.93?
wanny1 said:
Tried several times mate. Going to try it a few more right now mate. Thanks for the input guys, appreciate it.
Click to expand...
Click to collapse
what about flashing a O2 ROM?
might have some advanced network settings or something...
i'm probably talking absolute rubbish, but worth a try
i bought a used g1 no physical problems took it into a shop and they couldnt find anything wrong with it internally so im guessing its a software issue....dont know if this guy i bought it from tried to mess with root and messed something up but im thinking its some sort of software stuff....can anyone PLEASE help!?!?!?!?! i either get this phone fixed or keep using my nokia that seems like its from 1998 and its killing me!!!!!!
What are the stats of the phone? You can check the versions in the settings\about phone area. Model #, Firmware version, Baseband version, kernel version and build number information would be helpful.
Is it already rooted? If not, you may want to go ahead and start reading up on the root process. Some of the newer builds may or may not help the issue. But if it isn't rooted and you arent getting a signal, it very well may be a network issue. Also, does your phone service have a data plan? Has the phone gone through and passed all of the sign-in procedure? (being from another country, I am not sure what all you have to do to activate your phone) Sim card good?
thats the problem i did a factory reset to input my gmail info and now i cant get past the damn activation screen! ive been through all the customer support through tmo and cant figure anything out!!! im goin crazy
also ive found this webpage http://developer.htc.com/adp.html that has recovery, system and radio images from htc and every time i try one of them it comes up and says no signature or no verification.......not sure what to do
forum.xda-developers.com/showthread.php?t=452316
you cant apply those because your phone is not rooted. learn what your doing without randomly flashing everything that can killed your phone. and yes, you can kill your phone permanently flashing the wrong **** (i.e radio/spl)
Hello everyone,
I've noticed starting last week my G4 will have a old android style pop-up stating "Device must restart to allow service to continue. Device will restart in ## seconds." It has reboot and later as the options, and will continue to pop-up if i hit later and will even do this when the screen is locked randomly. It is starting to become more often.
I have:
Rebooted phone
checked for apps at cause
Wiped phone with factory reset
updated PRL and other update options (no updates available)
Seems some people here had the same issue on their S5's but with no answer to what was causing it fully
http://forum.xda-developers.com/gal...service-to-t3049657/post60225538#post60225538
Thanks!
Government monitoring you?
I had one pop-up yesterday, we'll see what happens today. If it does I'll post back here. Thanks for the reply back!
Just had one pop-up, requiring me to restart or click later. I'm starting to get frustrated at this. My wife and my co-worker have the same phones, and they have not received this message at all before.
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in-case the link above does not work here direct: http://imgur.com/xGjDQdU
Does it happen on both WIFI and Cell Network?
Are you using WIFI Calling?
mswlogo said:
Does it happen on both WIFI and Cell Network?
Are you using WIFI Calling?
Click to expand...
Click to collapse
It can happen on both WiFi and Cell network. I do use WiFi calling as my work area is prone to dead signal areas for any carrier. It is completely random as I can be at home on WiFi calling or at the mall on Cellular and it reboot itself due to that message.
Jessooca said:
Did you get your issue fixed? PM me if you need help still.
Click to expand...
Click to collapse
Hi Jessooca, I sent you a PM
I am having this issue now o.k. two phones.
Our problem started after rooting. I followed @rirozizo's video guide on the cubes post. I installed "root checker" that was mentioned on that video as well.
Now every few hours I have the pop up. One time, I was able to press the square key to bring up the multi window/tab view and the name of the tan with the restart message was called Network System Provider.
The window appears, as described in the OP, and states Device must restart. Device will restart in XX seconds.
I did just try clearing the cache for Network System Provider. Hopefully that helps....
Any and all help anyone can offer will be appreciated.
Thank you
Im a troll said:
Hi Jessooca, I sent you a PM
I am having this issue now o.k. two phones.
Our problem started after rooting. I followed @rirozizo's video guide on the cubes post. I installed "root checker" that was mentioned on that video as well.
Now every few hours I have the pop up. One time, I was able to press the square key to bring up the multi window/tab view and the name of the tan with the restart message was called Network System Provider.
Any and all help anyone can offer will be appreciated.
Thank you
Click to expand...
Click to collapse
I bet this is because of a bad SIM card or the pins are disconnecting then reconnecting to the SIM card resulting this reboot popup.
Check the tray, clean it up, and maybe even try a different SIM Card and see if that works.
BTW yes i got mentioned here so i want to help
Sent from my LG-H815 using Tapatalk
rirozizo said:
I bet this is because of a bad SIM card or the pins are disconnecting then reconnecting to the SIM card resulting this reboot popup.
Check the tray, clean it up, and maybe even try a different SIM Card and see if that works.
BTW yes i got mentioned here so i want to help
Sent from my LG-H815 using Tapatalk
Click to expand...
Click to collapse
Thank you so much.
I will check the SIM, although, I feel pretty confident that it's something else. My reasoning is that it's happening to both our phones and started within hours of being rooted ( I rooted them within minutes of eachother). The only new app installed after rooting on either phone was root checker. The months prior had no issue at all, and Now both are having the same issue at once...unless both SIM card trays got dirty at the same time which would be very coincidental.
I well try your suggestion though. Thank you.
Im a troll said:
Thank you so much.
I will check the SIM, although, I feel pretty confident that it's something else. My reasoning is that it's happening to both our phones and started within hours of being rooted ( I rooted them within minutes of eachother). The only new app installed after rooting on either phone was root checker. The months prior had no issue at all, and Now both are having the same issue at once...unless both SIM card trays got dirty at the same time which would be very coincidental.
I well try your suggestion though. Thank you.
Click to expand...
Click to collapse
Now i don't know anything about Sprint and "american services" but did you flash the right system image specifically for your device? maybe some Sprint service is lost and it's just bugging out? just a blind guess here
rirozizo said:
I bet this is because of a bad SIM card or the pins are disconnecting then reconnecting to the SIM card resulting this reboot popup.
Check the tray, clean it up, and maybe even try a different SIM Card and see if that works.
BTW yes i got mentioned here so i want to help
Sent from my LG-H815 using Tapatalk
Click to expand...
Click to collapse
rirozizo said:
Now i don't know anything about Sprint and "american services" but did you flash the right system image specifically for your device? maybe some Sprint service is lost and it's just bugging out? just a blind guess here
Click to expand...
Click to collapse
I appreciate your guesses! I am stumped myself so I will gladly accept any and all help.
I double checked to be sure, and yes I did use the correct files and commands.
The problem presents itself every few hours, so I will see if it continues now that I have cleared the cache I mentioned before.
Thank you again and thank you much for the wonderful videos
I see so many posts in this forum with odd issues and later find they are running unlocked in another country.
Are you in USA on a Sprint Network and getting this error?
I doubt it's the SIM card too.
If on Sprint network you might try ##72768# Hands Free Activate.
Be sure you are near a solid Sprint Signal and WIFI for backup.
Also I find adblocking software gives Sprint phones fits now.
OP Chiming in here, my phone has never been rooted, and is experiencing this issue still. I have flashed the TOT file and also done a recovery factory restore with no luck.
I can clean the sim card real quick and see how it goes today, I am however heading to a Sprint repair tech this weekend to have a new sim card placed in to see if it works.
Get your service code and do an RTN reset. It will wipe your internal storage so just click and drag from your G4 to a place on your desktop. If an RTN doesn't fix it, call Sprint.
Jessooca said:
I replied to your PM hopefully if you go through all those steps, it will fix your issues.... For whatever reason the issues seem to arise if you have factory reset your device, after you have rooted it; theres no proof that's the cause but in most cases, not all, this seems to be a perpetrator. ROOT that is, this issue has happened on various other devices, from 4.4.2 all the way up to a friends Nexus 6 running Android 6.0....
If it fixes your issues; I will share the steps here for anyone else.
Click to expand...
Click to collapse
Hi Jessooca,
I just sent you a PM as well.
Just so everyone is clear, Jessooca is amazing!
Having said that, I am both happy and sad to report that the problem may be solved ( I am not sure and will wait and see). I noticed that twice in the multi-window view brought up by pressing square (forgive me for not knowing the correct term) that the window with the restart message was titled Network System Provider.. so I googled...and then I went through my apps looking for the matching icons. I then found that the error was part of an app by "Its on." Specifically two apps matched the icon; NetworkSystemProvider with an install date of 8/1/2008 (weird?) and NetworkSystemProvider UID with a install date of 5/7/15 ( the day I took the Sprint ZV5 OTA and then rooted).
What I then did was clear the cache of both apps and then of the phone via storage. I have not noticed nay pop-ups since then so I hope that my problem is fixed.
I am also unsure what those two apps are, if they were always there, and if I can safely delete them.
Best of luck OP. I will post again right away if my problem is not resolved, and clearing the cache did nothing more than fill me with false hope!
Im a troll said:
Hi Jessooca,
I just sent you a PM as well.
Just so everyone is clear, Jessooca is amazing!
Having said that, I am both happy and sad to report that the problem may be solved ( I am not sure and will wait and see). I noticed that twice in the multi-window view brought up by pressing square (forgive me for not knowing the correct term) that the window with the restart message was titled Network System Provider.. so I googled...and then I went through my apps looking for the matching icons. I then found that the error was part of an app by "Its on." Specifically two apps matched the icon; NetworkSystemProvider with an install date of 8/1/2008 (weird?) and NetworkSystemProvider UID with a install date of 5/7/15 ( the day I took the Sprint ZV5 OTA and then rooted).
What I then did was clear the cache of both apps and then of the phone via storage. I have not noticed nay pop-ups since then so I hope that my problem is fixed.
I am also unsure what those two apps are, if they were always there, and if I can safely delete them.
Best of luck OP. I will post again right away if my problem is not resolved, and clearing the cache did nothing more than fill me with false hope!
Click to expand...
Click to collapse
i dont have these two apps (i'm on international version, so no carrier stuff here)
I updated to ZV6 this morning and got this message for the first time this afternoon.
"Device must restart to allow service to continue"
After doing some reading, the problem seems to be related to ItsOn.
http://forum.xda-developers.com/spr...nt/zip-remove-itson-sprint-of7-based-t3154181
ItsOn is difficult to remove as it has service running even when the apk files are frozen or removed.
UPDATE: Confirmed working on Squid's 11-08 build of Lineage 14.1 as well as various other Oreo/Pie ROMs
I've heard people making claims that the unlocked retail G4 Play (xt1607) doesn't actually work on Verizon's network--and this is true according to Verizon's own site even when you run the IMEI check. After a while I got everything to work just fine on mine, so I'll post here what I did and things I was told by the Verizon people. I apologize if it seems a bit unorganized, I just wanted to rush this out there ASAP since it seems like this is a known problem and I'd hate to see people returning their perfectly good G4 Plays for a supposed problem that got fixed
(Probably the most important thing here) They claim the activation process will take 5-10 minutes, but apparently this is a known problem with certain unlocked Motorola phones. Give it a few hours to see if it'll work eventually. This very well might be what eventually fixed it for me but I'll follow this up below with everything else we tried during this time anyway
Make sure you are running completely stock firmware so it can "provision" properly, at least initially. I remember with my friend's E4 Plus he had to be running on stock at first to get Verizon to recognize and accept his phone before he could flash Lineage on it and use it with that. Apparently this has something to do with outdated APNs that custom ROMs use, or perhaps Verizon just doesn't like custom ROMs at first and they detect/block it. Whatever the case may be, the TWRP Flashable Stock Nougat by Q9Nap will work just fine. What I did was a full wipe before flashing the stock firmware in TWRP. So not only did I do a factory reset, I wiped /system as well before flashing. To do this go to the Advanced Wipe menu in TWRP and check everything except Internal Storage and SD storage
When you're initially getting the SIM card for it, it seemed like they had to apparently tie it to an initial IMEI for it to work. Verizon's system of course said my G4 Play wasn't compatible but the rep said he'd put in another phone's IMEI that did work and then transfer it to my new phone once it was initialized initially. See if the Verizon rep can do this for you as well
If you give it a while running on stock firmware and it still doesn't fix the issue, proceed to the steps below
During the troubleshooting process the Verizon representative at the store took out my SIM card and put it in one of his Verizon phones to test as well. This was just to ensure the SIM itself is working properly which mine was. He made a couple of test calls and test texts with my SIM in his phone and it was all working fine. Obviously I'm no expert with Verizon's activation and provisioning process but perhaps this aided in the SIM being activated or whatever on their end. If you aren't at a Verizon store, find a friend or family member that has a Verizon smartphone and put your SIM in their device for a little while and do a test call or two
Go into the phone's hidden network menu (Dialer>*#*#4636#*#*>Phone Info) and set the Perferred Network Type to LTE/CDMA/UMTS Auto. Give it a minute or two and see if that changes anything
If none of the above is working, or if you're like me where you only had partial service (data/text is fine but cant make or receive calls because you're put in some weird restricted call mode on their network) go to TWRP and do another factory reset. Reboot afterwards and give it a few minutes to see if that fixed anything
If none of the above works or after factory resetting you lose ALL signal and its stuck in a Searching For Signal state (like mine was), go into fastboot and issue the following commands to wipe your phone's modem partitions/settings: "fastboot erase modemst1" and "fastboot erase modemst2". Reboot and give it a bit to see if that fixes it. This is what I believe finally fixed it for me
As of writing this I am running the TWRP flashable stock nougat and have full call/text/LTE capability on my G4 Play with the Preferred Network Type set to LTE/CDMA/UMTS auto. I couldn't get VoLTE working unfortunately, but the rest of the base functionality is all good (which is still better than others I've seen online that say their G4 Play flat out won't work at all)
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Have you had VoLTE working? I can't remember if I had it working a couple of years ago when I got this phone. Moved the SIM from a Nokia 929, so already had a good SIM. But I've never had the original firmware back on the device - always some ROM or other.
jasonmerc said:
UPDATE: Confirmed working on Squid's 11-08 build of Lineage 14.1 as well as various other Oreo/Pie ROMs
I've heard people making claims that the unlocked retail G4 Play (xt1607) doesn't actually work on Verizon's network--and this is true according to Verizon's own site even when you run the IMEI check. After a while I got everything to work just fine on mine, so I'll post here what I did and things I was told by the Verizon people. I apologize if it seems a bit unorganized, I just wanted to rush this out there ASAP since it seems like this is a known problem and I'd hate to see people returning their perfectly good G4 Plays for a supposed problem that got fixed
(Probably the most important thing here) They claim the activation process will take 5-10 minutes, but apparently this is a known problem with certain unlocked Motorola phones. Give it a few hours to see if it'll work eventually. This very well might be what eventually fixed it for me but I'll follow this up below with everything else we tried during this time anyway
Make sure you are running completely stock firmware so it can "provision" properly, at least initially. I remember with my friend's E4 Plus he had to be running on stock at first to get Verizon to recognize and accept his phone before he could flash Lineage on it and use it with that. Apparently this has something to do with outdated APNs that custom ROMs use, or perhaps Verizon just doesn't like custom ROMs at first and they detect/block it. Whatever the case may be, the TWRP Flashable Stock Nougat by Q9Nap will work just fine. What I did was a full wipe before flashing the stock firmware in TWRP. So not only did I do a factory reset, I wiped /system as well before flashing. To do this go to the Advanced Wipe menu in TWRP and check everything except Internal Storage and SD storage
When you're initially getting the SIM card for it, it seemed like they had to apparently tie it to an initial IMEI for it to work. Verizon's system of course said my G4 Play wasn't compatible but the rep said he'd put in another phone's IMEI that did work and then transfer it to my new phone once it was initialized initially. See if the Verizon rep can do this for you as well
If you give it a while running on stock firmware and it still doesn't fix the issue, proceed to the steps below
During the troubleshooting process the Verizon representative at the store took out my SIM card and put it in one of his Verizon phones to test as well. This was just to ensure the SIM itself is working properly which mine was. He made a couple of test calls and test texts with my SIM in his phone and it was all working fine. Obviously I'm no expert with Verizon's activation and provisioning process but perhaps this aided in the SIM being activated or whatever on their end. If you aren't at a Verizon store, find a friend or family member that has a Verizon smartphone and put your SIM in their device for a little while and do a test call or two
Go into the phone's hidden network menu (Dialer>*#*#4636#*#*>Phone Info) and set the Perferred Network Type to LTE/CDMA/UMTS Auto. Give it a minute or two and see if that changes anything
If none of the above is working, or if you're like me where you only had partial service (data/text is fine but cant make or receive calls because you're put in some weird restricted call mode on their network) go to TWRP and do another factory reset. Reboot afterwards and give it a few minutes to see if that fixed anything
If none of the above works or after factory resetting you lose ALL signal and its stuck in a Searching For Signal state (like mine was), go into fastboot and issue the following commands to wipe your phone's modem partitions/settings: "fastboot erase modemst1" and "fastboot erase modemst2". Reboot and give it a bit to see if that fixes it. This is what I believe finally fixed it for me
As of writing this I am running the TWRP flashable stock nougat and have full call/text/LTE capability on my G4 Play with the Preferred Network Type set to LTE/CDMA/UMTS auto. Soon I will be flashing a Pie based custom ROM to see if it works on custom firmware too now that (hopefully) the initial provisioning is done. I will post back my results soon
Click to expand...
Click to collapse
RedCrane3 said:
Have you had VoLTE working? I can't remember if I had it working a couple of years ago when I got this phone. Moved the SIM from a Nokia 929, so already had a good SIM. But I've never had the original firmware back on the device - always some ROM or other.
Click to expand...
Click to collapse
That's something I shouldve mentioned, I did not get VoLTE working on this regardless of stock/custom firmware. So perhaps it's not FULLY working, but still much better than others I've seen online that say their G4 Play flat out doesn't work at all
Just updated the OP with that bit of info too
Interesting, ok. I guessed probably not... but you never know
I bought my 1607 from motorola, havan't had any issues with it on Verizon.
Thanks for the info!
jasonmerc said:
That's something I shouldve mentioned, I did not get VoLTE working on this regardless of stock/custom firmware. So perhaps it's not FULLY working, but still much better than others I've seen online that say their G4 Play flat out doesn't work at all
Just updated the OP with that bit of info too
Click to expand...
Click to collapse
RedCrane3 said:
Interesting, ok. I guessed probably not... but you never know
I bought my 1607 from motorola, havan't had any issues with it on Verizon.
Thanks for the info!
Click to expand...
Click to collapse
Funny thing is the G4 Play actually shows up as "not compatible" on Verizon's own IMEI checking tool. So if you go by what Verizon themselves say you're SOL. This strikes me as weird because Verizon themselves once sold their own G4 Play which is basically the same thing as the 1607 but minus an unlockable bootloader. According to the rep it has to do with Verizon "changing/upgrading their network" which for some apparent reason supposedly makes older phones like this mysteriously not work anymore. Regardless, the only reason I could even attempt at getting it to work was because I proved to the rep that Motorola themselves said this'll work with Verizon (which isn't simple to do since the G4 Play is no longer listed on their site) and I basically told the dude "Motorola says it works and I'm not gonna buy a new phone so do whatever you can to make it work" (and believe me, he sure as hell tried to sell me a new expensive phone during the process)
I figure this guide can also serve as a signal to onlookers that not only will this work with Verizon, it'll work even though they themselves want to assure you it wont
The real question is, has anyone ever figured out a way to get this phone to do VoLTE on Verizon/MVNOs? I'm testing it on Page Plus using AICP 16.1, and VoLTE is provisioned, but I only get 1xRTT for voice.
I got a so-called "GSM-unlocked Sprint LG V40" from ebay, and I received it a week ago. when I powered up the phone the first time without a SIM card, it went directly with an "Activate your device Please wait while we activate your device for network service." message on the screen, and I had to wait for about 10 minutes for it to finish before I could do anything with the phone. I thought that was OK, since it did not have a SIM crad, and probably it's just some initialization thing. I then put a SIM card in the phone and did some tests, it appeared to be fine. A few days later, I had to restart the phone, and with a SIM card in the phone, the "Activate your device Please wait..." thing after the phone was powered up would take almost forever to finish. And when that "Network Activation" thing is on, the phone is pretty much locked and I could not do anything with it. What's worse is the "Network Activation" process is not only run immediately after powering up, it would come up every 1-2 hour, and each time it would take a few hours to finally give up with a message saying "Activation incomplete." I've seen it just went to the "Activation" loop indefinitely in the last few days. I've tried with WIFI ON or OFF, 4G LTE data On or Off, but nothing helps and the "Activation" loop just continues forever. As an example, I restarted the phone at 11:10am this morning, the "Activation" thing took 2.5 hours to complete (see attached picture). It started again in a little over an hour before I went out for a walk, and when I came back an hour later, the "Activation" thing was still on.
I contacted the seller, and he claimed that the "unlocked" Sprint V40 "unfortunately" has this problem--good for him to acknowledge that after I found it the hard way...he did not disclose this nasty problem at all on ebay. I can return the phone, but then I'll end up losing more than $50 for shipping+import tax.
Does anyone know if there's anyway to stop that "Network Activation" from running? Will paying someone to have the bootloader unlocked and change the ROM help?
Thanks
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I have also a sprint unlocked V40 and i have the same message each time I reboot my phone but it disappears just after 1 or 2 minutes
maybe there is a way to unistall this checking thing by ADB I would be interested too if someone can help with is
Package Disabler Pro
Install Package Disabler Pro and disable all Sprint stuff. I'm not sure, but I think it's the Carrier Setup Wizard (com.sprint.psdg.sw) that you experience right now...
nyttliv7 said:
Install Package Disabler Pro and disable all Sprint stuff. I'm not sure, but I think it's the Carrier Setup Wizard (com.sprint.psdg.sw) that you experience right now...
Click to expand...
Click to collapse
That would be my guess too
bought mine sprint gsm unlocked as well from ebay. That screen only comes up after every reboot and only took 2 minutes at most to go away.I found there's no way to disable it.I used package disable to shut down anything sprint related and even the carrier wizard/set packages.Nothing worked.So i just converted it to US open FW and now it's gone as well as sprint's other garbage plus you get pie
nyttliv7 said:
Install Package Disabler Pro and disable all Sprint stuff. I'm not sure, but I think it's the Carrier Setup Wizard (com.sprint.psdg.sw) that you experience right now...
Click to expand...
Click to collapse
Thanks for the tip. Unfortunately, it doesn't work, but it does help in shortening the annoying activation time in a great deal: Before trying your suggestion, I did a factory reset first, and that dramatically cut down the bootup activation time from a few hours to a little over 5min. I then followed your suggestion and installed the latest version v1.6 Package Disabler Pro for LG. At first, I just disabled Carrier Setup Wizard, but that did not help. So, I disabled all sprint crap except the one that could not be disabled via Package Disabler Pro but still no luck. However, with most Sprint crap disabled, I finally managed to have the annoying bootup activation time shortened to about 1min45sec. For those of you saying the bootup activation only took 1 to 2 minutes, I guess whoever sold you the phone might have already disabled those Sprint crap before you bought the phone.
So, it looks like this annoying "Activation" thing may not be from the Sprint crap, or perhaps it's caused by that one sprint package which could not be disabled (see pic). No matter what, I think whatever program behind it is pretty buggy.
jass65 said:
bought mine sprint gsm unlocked as well from ebay. That screen only comes up after every reboot and only took 2 minutes at most to go away.I found there's no way to disable it.I used package disable to shut down anything sprint related and even the carrier wizard/set packages.Nothing worked.So i just converted it to US open FW and now it's gone as well as sprint's other garbage plus you get pie
Click to expand...
Click to collapse
As I originally thought, that annoying activation screen could only be removed by replacing the sprint ROM. Did you pay someone to replace the FW, or did you do it yourself? I appreciate if you can point me to a DIY instruction. I prefer doing this myself. Thanks.
shng said:
So, it looks like this annoying "Activation" thing may not be from the Sprint crap, or perhaps it's caused by that one sprint package which could not be disabled (see pic).
Click to expand...
Click to collapse
Sure enough that one package/service Sprint Android Requirements which could not be disabled by Package Disabler Pro is the one responsible for the after-boot activation screen. I've found a few posts about bloatware on some very old LG devices such as G2 all point to Sprint Android Requirements as responsible for the Activation thing:
Sprint Android Requirements - Removing prevents Activation app from working, Can be removed if you removed SSA activation app
Click to expand...
Click to collapse
But Sprint Android Requirements cannot be disabled via Package Disabler Pro, I guess one other way is to root and then remove Sprint Android Requirements altogether.
ADB
What about uninstall Sprint Android Requirements with adb?
nyttliv7 said:
What about uninstall Sprint Android Requirements with adb?
Click to expand...
Click to collapse
I don't know. Package Disabler Pro runs on the device, and Sprint Android Requirements is probably installed on the system partition, so without ROOT it could not be disabled. Using adb should do it.
I have ADB environment on my old NB for my old mobile phones, but the NB's mother board is dead. I'll need to set up the environment on the current NB I'm using. I'll give adb a try and report back.
adb doesn't recognize V40
I'm not able to get adb to work with V40. At first I just grabbed an adb installation someone posted here on xda, but that did not work. I figured it's probably too old, so I downloaded from Android developer site the latest Android SDK Platform Tools v.29 and installed adb&fastboot etc. from there. That still didn't work--adb&fastboot just couldn't recognize V40. I've tried with two non-LG older phones and they all connected to adb swiftly. So I did a factory reset again to V40, but there's still no luck with adb after that. I've tried both File transfer and Photo transfer on V40 USB connection, but neither worked. I'm stuck for now.
【update】Just found out that in order to have LG devices make USB connections to PC painlessly, it's necessary to install LG USB driver on PC for the particular LG device.
adb disabled all sprint crap but still no luck
I finally managed to make V40 connect with adb and use adb shell command to disable all sprint packages/services, but that annoying boot activation still comes up on every reboot. It's driving me nuts.
While you're on it
shng said:
I finally managed to make V40 connect with adb and use adb shell command to disable all sprint packages/services, but that annoying boot activation still comes up on every reboot. It's driving me nuts.
Click to expand...
Click to collapse
Uninstall "com.sprint.psdg.sw" too...
Worth trying
nyttliv7 said:
Uninstall "com.sprint.psdg.sw" too...
Worth trying
Click to expand...
Click to collapse
Yeah that's something I was going to try next anyway. So I tried, and guess what--not only there was no luck still, but also now the bootup activation reverts back to seemingly forever. Waited for almost half an hour until it finished and then factory reset. I guess I'll just try disabling some of the non-sprint services.
Octoplus
shng said:
Yeah that's something I was going to try next anyway. So I tried, and guess what--not only there was no luck still, but also now the bootup activation reverts back to seemingly forever. Waited for almost half an hour until it finished and then factory reset. I guess I'll just try disabling some of the non-sprint services.
Click to expand...
Click to collapse
If nothing else works, you can always unlock bootloader, root and flash pie... It will cost you a few $, but definitely worth it
Octoplus or Vlad? I'm confused
nyttliv7 said:
If nothing else works, you can always unlock bootloader, root and flash pie... It will cost you a few $, but definitely worth it
Click to expand...
Click to collapse
Did you have octoplus or someone else (Vlad?) unlock your v40's bootloader & flash PIE? I saw on another thread you talked to Android4Lif back and forth on waiting for the service and paying for it etc. You recommend octoplus, but Android4Lif uses Vlad, and he's now complaining Vlad bricked his phone. So I'm confused--which one did you go for the service?
I'd really prefer doing this sort of things myself unless there is no other way but paying someone else to do it. Back in the old days, HTC devices have tons of free information&guides available for unlocking bootloader/falshing ROMs. And I've always done unlocking/ROOT/falshing myself on my old phones. I guess the landscape has changed in the last couple of years since I bought my last mobile phone before the recent purchase of a V40--those who have knowledge on unlocking are unwilling to share now.
shng said:
Did you have octoplus or someone else (Vlad?) unlock your v40's bootloader & flash PIE? I saw on another thread you talked to Android4Lif back and forth on waiting for the service and paying for it etc. You recommend octoplus, but Android4Lif uses Vlad, and he's now complaining Vlad bricked his phone. So I'm confused--which one did you go for the service?
I'd really prefer doing this sort of things myself unless there is no other way but paying someone else to do it. Back in the old days, HTC devices have tons of free information&guides available for unlocking bootloader/falshing ROMs. And I've always done unlocking/ROOT/falshing myself on my old phones. I guess the landscape has changed in the last couple of years since I bought my last mobile phone before the recent purchase of a V40--those who have knowledge on unlocking are unwilling to share now.
Click to expand...
Click to collapse
Hey guys, I can flash the firmware from V405QA instead of the sprint and it will be clean, without sprint applications, and this is 9 android.
Flashing 9 does not have to unload the bootloader, but I can do it.
The firmware will take 20-25 minutes.
And I will not make your device a brick, I have already flashed a lot of these phones and I know all the nuances
motogvasyag said:
Hey guys, I can flash the firmware from V405QA instead of the sprint and it will be clean, without sprint applications, and this is 9 android.
Flashing 9 does not have to unload the bootloader, but I can do it.
The firmware will take 20-25 minutes.
And I will not make your device a brick, I have already flashed a lot of these phones and I know all the nuances
Click to expand...
Click to collapse
Hello motogvasyag, How do you flash 9, and how much you charge?
motogvasyag said:
Hey guys, I can flash the firmware from V405QA instead of the sprint and it will be clean, without sprint applications, and this is 9 android.
Flashing 9 does not have to unload the bootloader, but I can do it.
The firmware will take 20-25 minutes.
And I will not make your device a brick, I have already flashed a lot of these phones and I know all the nuances
Click to expand...
Click to collapse
hi bro V405QA is a version unlock sim because have a sprint version locked
Try this:
When the "activacion mode" appears press emergency call - Turn off Wifi - Go Settings - Network and Internet - Mobile networks - Network mode - and here change automatic to LTE/CDMA.
Sometimes works.