Related
Ok, I've browsed everywhere and can't get a straight shooter answer. To unlock the SIM in the Droid3 Global, what is the method behind this. I know the steps to do with the unlock code. I know the multitude of companies that provide the codes, and I know Verizons requirements for obtaining the code from them.
My question is, is the code stored somewhere within the phone? Is there an algorithm thats used to determine the code? Can CDMA WorkShop (newer paid 3.xx version) be used to force unlock or decipher the code? Nobody seems willing to give this information. Everyone appears to be out to make a dollar. Can anyone shed some light on this for me? Thank you
~SU!C!D3~
Sorry this doesn't answer your questions but you can get free unlock codes on Crackberry:
http://forums.crackberry.com/unlocking-companies-promotions-f207/
http://forums.crackberry.com/unlock...free-unlock-code-mobilephoneunlockers-514098/
queberican351 said:
Ok, I've browsed everywhere and can't get a straight shooter answer. To unlock the SIM in the Droid3 Global, what is the method behind this. I know the steps to do with the unlock code. I know the multitude of companies that provide the codes, and I know Verizons requirements for obtaining the code from them.
My question is, is the code stored somewhere within the phone? Is there an algorithm thats used to determine the code? Can CDMA WorkShop (newer paid 3.xx version) be used to force unlock or decipher the code? Nobody seems willing to give this information. Everyone appears to be out to make a dollar. Can anyone shed some light on this for me? Thank you
~SU!C!D3~
Click to expand...
Click to collapse
From what I've read/researched, Motorola doesn't allocate SIM Unlock/Subsidy unlock codes based on some algorithm that uses your IMEI. Which is why there isn't a program to automatically generate codes.
Apparently it is in fact based on the meid and possibly chip set programming considering the d2 global (some) got an ota update to circumvent remote unlocking. I'd like to know the program or method used by these companies for this. I work on a LoT of phones for friends and would love to avoid having to process a payment every time I need one of these unlocked. But it appears that the cellular community holds this information hostage as I've done relentless searching and have gotten nowhere. I've attempted with Radiocomm, cdma workshop 3.8, DFS cdma tools, qpst, and a few others with no success
~SU!C!D3~
Sent from my wikkidly awesome Ice Cream Sandwiched out DR0!D 3 using XDA Premium for Android
Guys I just had a friend who for a Verizon Droid 3 from The US... It was locked but had it unlocked here in my country via some "code" he bought... saying it is working perfect now unlocked...
Does it work that way or not... cuz seems the Verizon phones have lots of issues when it comes to.unlocking...
Sent from my Galaxy SII
There are people making their living doing what you are doing for free, of course they're not going to tell you how they do it
My understanding is that the code was stored somewhere on the radio chip. Not sure about the security method, it might be just some MD5 encoding plus some seed (salt if you understand PHP).
Ummm... So that means...??
Sent from my Galaxy SII
I have another D3 I use purely for playing and testing with. I'll try a couple different things on it and post my findings in this thread. Also really glad to see that the D3 radio has been hacked for US bands....awesome work!
sent from my wikkidly awesome Ice Cream Sandwiched out DR0!D 3 using XDA Premium
Can we just call up Verizon's Global support and ask for the unlock code? I heard that they give out the code once every 10 months/per line/per customer.
Essentially yes, that's an option. However, most of the time when I'm looking to unlock a droid2 or D3 global its because its not currently under contract or the contract payment is past due, hence needing to circumvent this and obtain the code remotely so that it can be moved to another carrier.
~SU!C!D3~
sent from my wikkidly awesome Ice Cream Sandwiched out DR0!D 3 using XDA Premium
Obviously, having their phone unlocked is a commodity to them, since it has some stringent requirements. I'd try to make some friends who will activate the phone temporarily on their account for a small fee, so that it can be unlocked legitimately. Offering a little money to people you know for what should seem to them a small favor isn't unreasonable for this kind of help.
Personally, I wouldn't trust the unlock codes or programs because I want to make sure my phone keeps working for the long haul. Also, it would suck to pay for an unlock code/method and have it not even work.
Good luck on your endeavors though! Would be awesome to get a workaround, since we shouldn't really have to ask to use our phones on any network, IMO.
Droid 3 with stock xt862 ROM working on T-Mobile via xt883 radio.img & custom build.prop
Thanks for the research and really hope for a solution, I bought a D3 since september, for full price and clean ESN, BUT since I am outside USA, and NOT a Verizon customer by now my D3 is still a paperweight on my desk... :-(
By today I tested with 7 different Unlock codes sellers, two Tursims (one that came in Orange color package succesfully Unlocks D3 and I was able to make calls with my sim, BUT just at the moment that the D3 change from the Cell Antenna where was activated with the Turbosim inside to another cell antenna tower, it lost signal and must be need to Restart the sim on another phone for get the sim to register again in the network.
thanks for your interest and best regards on the research.
BenSWoodruff said:
Obviously, having their phone unlocked is a commodity to them, since it has some stringent requirements. I'd try to make some friends who will activate the phone temporarily on their account for a small fee, so that it can be unlocked legitimately. Offering a little money to people you know for what should seem to them a small favor isn't unreasonable for this kind of help.
Personally, I wouldn't trust the unlock codes or programs because I want to make sure my phone keeps working for the long haul. Also, it would suck to pay for an unlock code/method and have it not even work.
Good luck on your endeavors though! Would be awesome to get a workaround, since we shouldn't really have to ask to use our phones on any network, IMO.
Droid 3 with stock xt862 ROM working on T-Mobile via xt883 radio.img & custom build.prop
Click to expand...
Click to collapse
there are some companies that have a great reputation with this. one is a canadian site but i cant remember the name, its in another thread in this forum though... and locking makes perfect sense as verizon sells you the phone alot cheaper than it actually is, if you want it unlocked then its about 500 dollars. coming from europe and buying most my phones unlocked, its alot better buying under contract. although i do wish it was a 1year contract isntead
They get plenty of money back from the customer to make up for the subsidy. This is done through expensive data and text fees, among others. My opinion is that they chose the business model of offering the subsidized phones because it makes them more money in the long term and gets more customers to buy sooner. I don't begrudge them their business model choice, but I don't think the phones should be too hard to unlock since we still have to pay an early termination fee starting at $350 or pay the fees over the term of the contract. Either way, even if you use the phone on another network, they still get plenty of money from us when we buy the phone. So why not make it easier for international buyers and people who have accounts on other networks too? Frankly, it's just a matter of control.
Sent while mobile using Tapatalk.
Their business model makes perfect sense. The 10months is to show you are a dedicated consumer. otherwise you could purchase the 200dollars for the phone and then straight cancel the contract. Then they would lose money everywhere. Im all for getting everything free with techonology, I think everything should be open source and stuff like that. But their business plans with unlocking make perfect sense. They would go bankrupt without it. I do think their data plans and all that or definitely over priced. I agree with you their. But their plans alone cant pay to run their Giant corporation and pay salaries, and run the stores and all that. thats a big bill... But after this i wont respond in this thread about this topic atleast. Itll be hijacking lmao. but i do love intelligent conversation so if you want we can PM and discuss it.
I guess people don't understand my point. Verizon's fees (both monthly fees and early termination fees) make up a great deal of profits for their corporation, and I don't feel sorry for them for any reason. Me unlocking my D3 and using it on T-Mobile (when I keep the line I unlocked it on open for my dad's phone) doesn't cost Verizon anything. They don't need "dedicated customers" because they charge you $350 if you leave early, which is plenty on top of whatever you paid for the phone up front. The only way they lose money is if you fail to keep your line open, pay that ETF fee, and let the charge go to collections, after which point the collections agency will pay VZW usually no more than half of your bill. This is because they will most likely not get money back from the consumer, so they can't recover 100% of the lost funds; this is how collection agencies work in the US, in case you didn't know. And this is how carriers in the US get lots of profits from their customers, regardless of which carrier you switch to. I'm not suggesting someone should break their contract or skip their bills or the ETF, but that is the only way a carrier loses money on the cost of the phone, which is why they subsidize it. They make more in higher plan rates over time than foreign carriers make by charging the cost of the phone up front.
Sent while mobile using Tapatalk.
Lmao ok. PM it buddy
Sent from my XT862 using Tapatalk
I think it's clear enough already
Sent while mobile using Tapatalk.
My friend is going to sell me his Nexus 6 that has a bad ESN on Sprint. Can I activate it on AT&T? I am pretty familiar with Sprint being able to block activation, but can they block activation on another carrier?
Thanks
kevg77 said:
My friend is going to sell me his Nexus 6 that has a bad ESN on Sprint. Can I activate it on AT&T? I am pretty familiar with Sprint being able to block activation, but can they block activation on another carrier?
Thanks
Click to expand...
Click to collapse
if a phone is blacklisted, now-a-days they register it on a national and international blacklist. so, if its blacklisted, chances are that it wont work on any US carrier.
Don't use stolen phones.
rootSU said:
Don't use stolen phones.
Click to expand...
Click to collapse
It may not be stolen...may well just be the prior owner didn't pay his bills.
Besides odds are if it really was stolen...the actual owner would have used Android Device Manager to lock the device by remote.
Skripka said:
It may not be stolen...may well just be the prior owner didn't pay his bills.
Besides odds are if it really was stolen...the actual owner would have used Android Device Manager to lock the device by remote.
Click to expand...
Click to collapse
If someone didn't pay their bills to cover the cost of the phone, phone was not paid for = stolen from sprint. Sprint won't use android device manager.
Either way, phone isn't theirs to sell
rootSU said:
If someone didn't pay their bills to cover the cost of the phone, phone was not paid for = stolen from sprint. Sprint won't use android device manager.
Either way, phone isn't theirs to sell
Click to expand...
Click to collapse
Sprint (and many US telecoms) quite honestly deserve people stealing, one for another, from them after they're stuffing customer's bills with fraudulent charges:
http://www.techspot.com/news/59183-sprint-faces-105-million-fine-over-fraudulent-charges.html
Not a tear should ever be shed over customers "stealing" leased handsets that they failed to pay the bill on. There's a reason telecoms are the most hated companies in the USA.
Skripka said:
Sprint (and many US telecoms) quite honestly deserve people stealing, one for another, from them after they're stuffing customer's bills with fraudulent charges:
http://www.techspot.com/news/59183-sprint-faces-105-million-fine-over-fraudulent-charges.html
Not a tear should ever be shed over customers "stealing" leased handsets that they failed to pay the bill on.
Click to expand...
Click to collapse
2 wrongs don't make a right. I think "don't use stolen phones" is a good moral code to stand by and since you'll never get the background of why something is blacklisted, it would make sense not to use them.
I don't think you advocating stealing from carriers is the sort of message this forum would support.
rootSU said:
2 wrongs don't make a right. I think "don't use stolen phones" is a good moral code to stand by and since you'll never get the background of why something is blacklisted, it would make sense not to use them.
I don't think you advocating stealing from carriers is the sort of message this forum would support.
Click to expand...
Click to collapse
Call it "stealing" if you want.
The carriers don't. With the cost of the Nexus 6 (and many other smartphones), the carriers could easily sue customers who don't pay up and have them put in jail for grand theft. They never do. They just brick the phones on their network.
Skripka said:
Call it "stealing" if you want.
The carriers don't. With the cost of the Nexus 6 (and many other smartphones), the carriers could easily sue customers who don't pay up and have them put in jail for grand theft. They never do. They just brick the phones on their network.
Click to expand...
Click to collapse
Yes, I call taking something without paying for it stealing. sueing someone costs more than the loss of a phone.
rootSU said:
Yes, I call taking something without paying for it stealing. sueing someone costs more than the loss of a phone.
Click to expand...
Click to collapse
Not if you are a corporate entity in the USA it isn't. Further as exampled by the recording industry lawsuits against alleged file sharers.....what you do if you have a legal team with brains is you file civil lawsuits in bulk and legally blackmail people with the justice system for more than the actual monetary damages you've suffered. Further with that path you don't even have to prove wrong doing or damages....AND you only pay one filing fee for a few hundred John Doe
You're too used to the sensical way things apparently proceed in the UK judicial system to know how f#cked up things are in the USA WRT legal proceedings involving multi-billion USD corporate entities. And ISPs and telecoms are the scum of the Earth in the USA, even among corporations like Halliburton and Monsanto.
All in all I have to agree with @rootSU, which is why I'm gonna close this thread now. We do not know what exactly happened, and without knowing that the chances are pretty good that something illegal happened, which then does not belong on XDA.
---> Thread closed
Can I unlock my phone with adb or some other tool
You mean unlocking it to use it with any operator?
Yes is it possible to do it yourself
Yes, it is possible, but illegal in some circumstances, you have the right to unlock your phone when you have paid the full price for it, or when you are no longer attached to a contract that subsidized the phone, it really depends on your particular situation, when you fullfil the afore mentioned conditions, your carrier is the one who unlocks the phone, if you got your device second hand, or from a seller, then it should have been unlocked
Paid for my phone through sprint no contract no installments when I call sprint they act dumb
Unfortunately, your carrier is the best way to unlock your device, I dont know exactly how sprint handles this, but I know that AT&T has a section in their web page for this procedure, not chats or voice call, go to the afore mentioned section, you just write up soliciting to unlock your device, put all the relevant info and they unlock the device within some days, provided that they corroborate that the device has not been reported as stolen or robbed and no unpaid balance exists
I have to root my phones (not wanting to pay $30 for Verizon tether), is anyone aware if the Pixel 4 XL from Verizon will have the bootloader locked, and unable to be rooted? In addition to that, would we see a root for the unlocked version? Thanks
Pretty sure most carrier devices are going to remain locked until you pay it off. At least, that's the logical rationale. I can't imagine they want people unlocking devices they haven't paid for. As far as root, that should be a simple process of just patching the boot.img
ZeroKool76 said:
Pretty sure most carrier devices are going to remain locked until you pay it off. At least, that's the logical rationale. I can't imagine they want people unlocking devices they haven't paid for. As far as root, that should be a simple process of just patching the boot.img
Click to expand...
Click to collapse
Correct me if I'm wrong, but isn't the lock not something they ever lift? My current 2 XL was paid retail but they never allowed me to unlock the bootloader. They do allow for any carrier SIM to be used in it.
psone said:
Correct me if I'm wrong, but isn't the lock not something they ever lift? My current 2 XL was paid retail but they never allowed me to unlock the bootloader. They do allow for any carrier SIM to be used in it.
Click to expand...
Click to collapse
If you bought the Verizon Pixel 2 XL it had a locked bootloader. Since it was exclusive to Verizon. The unlocked version directly from Google did not have a locked bootloader. That was the same for the Pixel 3 and 3 XL. I am not sure about the Pixel 3a and 3a XL since it was not exclusive to Verizon.
Does anyone know if the Pixel 3a or 3a XL came with a locked bootloader?
EDIT: There's a thread over on the Pixel 3a XL where a bunch of carrier and non-carrier devices had locked bootloaders. I would be careful which device you buy going forward until you hear others chime in on the greyed out unlocked button.
When in doubt, buy directly from Google.
psone said:
Correct me if I'm wrong, but isn't the lock not something they ever lift? My current 2 XL was paid retail but they never allowed me to unlock the bootloader. They do allow for any carrier SIM to be used in it.
Click to expand...
Click to collapse
This is correct. Verizon is a mofo. Doesn't make much sense. I mean, you paid for the device, you should be able to do what you want with it
ZeroKool76 said:
This is correct. Verizon is a mofo. Doesn't make much sense. I mean, you paid for the device, you should be able to do what you want with it
Click to expand...
Click to collapse
This right here has been the case with Verizon going ALL the way back to the Verizon Galaxy Nexus. **** Verizon!
Yep, never buy the carrier modesl unless you have absolutely no other option. In the case of Tmo with OnePlus and similar phones you could get an unlock (both carrier and bootloader) after the device was paid off. You still have to deal with a little bloat and later updates along with lesser issues. AT&T will have this one and their policies are similar to Verizon so I wouldn't go that way unless you hate yourself. No idea on Sprint, that have nothing in my area so I haven't paid attention. The previous posters were 100 prevent though, buying unlocked is the way. Tmo if you must to get a deal but only after verifying the bootloader can be unlocked.
krabman said:
Yep, never buy the carrier modesl unless you have absolutely no other option. In the case of Tmo with OnePlus and similar phones you could get an unlock (both carrier and bootloader) after the device was paid off. You still have to deal with a little bloat and later updates along with lesser issues. AT&T will have this one and their policies are similar to Verizon so I wouldn't go that way unless you hate yourself. No idea on Sprint, that have nothing in my area so I haven't paid attention. The previous posters were 100 prevent though, buying unlocked is the way. Tmo if you must to get a deal but only after verifying the bootloader can be unlocked.
Click to expand...
Click to collapse
I currently have a one plus 7pro from T-Mobile that is still financed. The bootloader was locked until you paid off your device and waited the mandatory 45 days. Some were able to talk to T-force and got their devices unlocked early whether they financed or not. I was one of the unlucky ones that could not negotiate with T-force to unlock my device. Luckily there was a nice person that worked for TMobile that was in the forums and was able to unlock my phone. We will see what happens when we get the devices and start working on them. I will be financing my phone with them again next Thursday.
I purchased the Unlocked model. I currently have Pixel 2XL Verizon (Bootloader Locked), not a huge issue. But there are times where I wish I had a rooted phone. Not making that mistake again.
cronojay said:
I currently have a one plus 7pro from T-Mobile that is still financed. The bootloader was locked until you paid off your device and waited the mandatory 45 days. Some were able to talk to T-force and got their devices unlocked early whether they financed or not. I was one of the unlucky ones that could not negotiate with T-force to unlock my device. Luckily there was a nice person that worked for TMobile that was in the forums and was able to unlock my phone. We will see what happens when we get the devices and start working on them. I will be financing my phone with them again next Thursday.
Click to expand...
Click to collapse
Did you try calling in multiple times? That often works although some people can't seem to catch a break on it. I've been on a number of OP devices and I'm familiar with what you're talking about; Saw it most recently on the 6T but it goes back further. I had them unlock a SGS6 the day I bought it, I paid cash but still the word was it couldn't be done without a dwell period, I remember it being 30 days at that time but maybe it was 45, been a while. In any event the very next year was the one were it turned out Tmo couldn't unlock your bootloader, came from Samsung they said. I remember there being an exploit coming out for that but I had already given away my S7 and moved on to the next thing before they figured that out. Not much over a year later Samsung started the BS with bootloaders on their international unlocked phones and I didn't keep the Note 8 long either. IMO if root is a must it's a good idea to let someone else be the guinea pig and profit from that information unless you've got enough ching to walk away without worrying about it.
I'm pretty sure this phone will also be exactly as you describe on Tmo and I agree with you BTW, just saying the smart money if a man needs to be careful is to wait for the first phones to meet their owners a few of who will unlock and root or attempt to do it. Or as I said in my first post, buy unlocked direct from Goog or Fi if possible.
There is not likely to be any bootloader unlock for the P4 and P4XL for carrier versions unless an exploit is found (which doesn't seem likely anymore). Google does not provide carriers an interface to change the device type, nor do they provide that interface to their own customer service and support teams. It's not a matter of hounding customer service or posting on the right forum because they can't help you. It's an obligation that Google has to meet if they want to keep their big carrier contracts in the United States.
The only unlocking requirement for carrier specific versions is having the ability to SIM unlock the device for portability between networks. Most carriers will do this upon request if you have international travel plans or have completed a certain percentage of your device financing.
navalynt said:
There is not likely to be any bootloader unlock for the P4 and P4XL for carrier versions unless an exploit is found (which doesn't seem likely anymore). Google does not provide carriers an interface to change the device type, nor do they provide that interface to their own customer service and support teams. It's not a matter of hounding customer service or posting on the right forum because they can't help you. It's an obligation that Google has to meet if they want to keep their big carrier contracts in the United States.
The only unlocking requirement for carrier specific versions is having the ability to SIM unlock the device for portability between networks. Most carriers will do this upon request if you have international travel plans or have completed a certain percentage of your device financing.
Click to expand...
Click to collapse
So, the devices are shipped to the carriers already locked? Interesting. for some reason I always thought it was the individual carriers that lock them down and then would unlock it when you fully paid off the device. So you're saying, even if you fully pay off the device, you will never be able to unlock a carrier pixel 4/XL? Wow, that's a bummer.
ZeroKool76 said:
So, the devices are shipped to the carriers already locked? Interesting. for some reason I always thought it was the individual carriers that lock them down and then would unlock it when you fully paid off the device. So you're saying, even if you fully pay off the device, you will never be able to unlock a carrier pixel 4/XL? Wow, that's a bummer.
Click to expand...
Click to collapse
Correct. Enthusiasts have a channel to bootloader unlock, which is buying directly from Google where Google provides it's own support.
Carriers are only looking to sell you a device that's stable to work on their own networks. What do the carriers have to gain at all from controlling the bootloader unlock? They have nothing to gain from it except a support migraine.
navalynt said:
Correct. Enthusiasts have a channel to bootloader unlock, which is buying directly from Google where Google provides it's own support.
Carriers are only looking to sell you a device that's stable to work on their own networks. What do the carriers have to gain at all from controlling the bootloader unlock? They have nothing to gain from it except a support migraine.
Click to expand...
Click to collapse
Yeah, that makes sense when you put it that way. Just took me by surprise when OP and it's carrier phones pretty much allow you to do whatever you want to the device, once it's paid off. Still can't stand OP, but I have to admit, that's a check mark in their corner
Keep in mind Google does not require it like Samsung does so it's left up to the carrier. Tmo has been unlocking similar devices and there is little reason to think it wont happen here. In the opposing camp you have Verizon which demands a locked bootloader and few exploits have been found to circumvent it on recent devices. Meanwhile something to consider is that even the unlocked straight from google device is not really unlocked in the way some people think: Before you can unlock the bootloader it absolutely must phone home. Don't give the phone that connection and you cannot unlock it. Samsung does the same thing. We are not in control of our devices anymore, they can pull the plug on unlocking any time they want simply by denying it via that same connection even if you have already unlocked it. Samsung did this a few years ago in just that way and to this date no one has found a way around it that doesn't cause real pain with the wait a week and all that BS.
I called several times and got on with T-force sever times and no luck. I got lucky when the post I described about unlocking and got mine done. I always device finance because of the 0% apr and jump on demand so all I need to is bring my phone, get my new phone and profit.
ZeroKool76 said:
Pretty sure most carrier devices are going to remain locked until you pay it off. At least, that's the logical rationale. I can't imagine they want people unlocking devices they haven't paid for. As far as root, that should be a simple process of just patching the boot.img
Click to expand...
Click to collapse
"simple process" "just patch the boot img" come on man.. Ask the people that own a pixel 3 from Verizon. Please don't spread wrong info
bigmatt503 said:
"simple process" "just patch the boot img" come on man.. Ask the people that own a pixel 3 from Verizon. Please don't spread wrong info
Click to expand...
Click to collapse
You mean, ask the people who were dumb enough to buy a locked down device? I'll pass. People that have purchased Verizon's in the past, as you have stated, would obviously know this doesn't apply to them. I was more referring to, since we don't have recovery yet, you would have to patch the boot img manually.
Honestly, I ALMOST got me and my wife's from Verizon (she definitely jumped on the pixel bandwagon). They have a buy one, get one free. Sooo, I kept thinking about root, but ultimately decided I'd rather save $900. Evidently, there's some caveats. One, the get one is for a new line. No biggie, I'll just cancel the one number and add a new one (her phone is paid off, I don't think there's a termination fee after two years). Two, you have to sign up for an unlimited plan. That piece completely wiped the price difference and then some for me. Sooo, I smiled a bit and bought them unlocked from Google. The only reason I would buy directly is for a huge price savings.
Another thing I thought of too, there is an early upgrade fee with V if I were to decide to upgrade to the 5xl next year. So, that's another caveat. I'm glad I just went with unlocked. Hoping it doesn't take long to root.
This time around I placed a pre-order with Google Fi.
All their Pixels are both SIM & Bootloader Unlocked even on
financing, same as Google Store.
I just purchased a Samsung S21 Ultra AT&T version from samsung.com and paid the full payment. I requested to unlock my phone in att's website but my requested was denied because my service hasn't been active for at least 60 days.I do not have any payment installment and contract with AT&T since I paid the full price when I bought my phone. I tried to call ATT customer service 800-331-0500, but each time I said unlock phone to the phone robot, the call was disconnected and directed my to submit a unlock request online. I am current using Cricket Wireless, and the the sim card works on this ATT locked phone. I want to unlock it because I would like to flash the XAA firmware. Does anyone have experience to handle the unlock process with ATT? Thanks in advance.
Update on 3/16/2021:
I called ATT retention department and talked with 3 reps, but no one was able to solved the issue. Two rep said they were not able to unlocked a phone without 60 days ATT service or let me ask samsung to unlock the phone, and the third one directed me to fill the unlocking form in the https://www.att.com/deviceunlock/ again. This request was denied within one hour, claiming "Your IMEI number & device don't match". This reason is different with my first request. I am very confused with their unlocking system. After 24 hours (this afternoon), I submitted an online unlocking request again. Surprisingly, this request was approved within half an hour. This is a happy ending, but I hate this hassle progress.
Hope my experience can help someone else.
Call them again and ask to talk with the Customer Loyalty Dept aka Retainment Dept.
Escalate the case if needed.
If nice doesn't get it, hound them.
If bought with a Master Card you can file a claim for a refund (you need return the phone first).
Trust me if you're assertive with AT&T you'll get it done. Been there, done that... many times
blackhawk said:
Call them again and ask to talk with the Customer Loyalty Dept aka Retainment Dept.
Escalate the case if needed.
If nice doesn't get it, hound them.
If bought with a Master Card you can file a claim for a refund (you need return the phone first).
Trust me if you're assertive with AT&T you'll get it done. Been there, done that... many times
Click to expand...
Click to collapse
Thanks for your suggestion. ATT sucks.
qoupan said:
Thanks for your suggestion. ATT sucks.
Click to expand...
Click to collapse
You can play with them. The CEO gives their reps a lot of leeway to resolve problems.
You just need to leverage them a bit sometimes.
Consider it assertiveness training.
One way or another... get it done
Just a question, why get a carrier locked phone instead of an unlocked phone to begin with?
Sonin66 said:
Just a question, why get a carrier locked phone instead of an unlocked phone to begin with?
Click to expand...
Click to collapse
The reason I bought a ATT locked phone it the 256gb black unlocked version is out of stock.
qoupan said:
The reason I bought a ATT locked phone it the 256gb black unlocked version is out of stock.
Click to expand...
Click to collapse
At the worst you'll only need to wait 60 days to comply with the contract.
Speed is always expensive...
Sonin66 said:
Just a question, why get a carrier locked phone instead of an unlocked phone to begin with?
Click to expand...
Click to collapse
It is not unusual for a Carrier to have this kind of policy - TMobile has a similar rule - I don't know about Verizon, but I wouldn't be surprised if they did too. Like someone said earlier, if the OP complains long enough, there is a very good chance he will get what he wants.
Geekser said:
It is not unusual for a Carrier to have this kind of policy - TMobile has a similar rule - I don't know about Verizon, but I wouldn't be surprised if they did too. Like someone said earlier, if the OP complains long enough, there is a very good chance he will get what he wants.
Click to expand...
Click to collapse
I had AT&T unlock my S4+ as I was in compliance with the contract.
They are contractually bound by that agreement.
They are only obligated to fullfill the terms of that contract although they may choose to alter it on the OP's behalf.
One point to remember though is that they make most of their profit by providing cell service not the devices.
The OP should carefully check the buy out clause(s) in the contract as well as any state laws that apply ie contact the State Attorney General's office.
I found this thread when I did the research. It analyzed the potential reason why ATT's unlock system is problematic.
S21 AT&T variant purchased from Samsung.com IMEI not recognized in unlock portal | AT&T Community Forums
@ATTCARES Samsung CS confirms phone is an AT&T device per their IMEI portal. AT&T's unlock portal does not contain the IMEI so they have no ability to produce an unlock code. Device is acti...
forums.att.com
you do know that carrier unlock is not needed to flash the xaa firmware