Hello. I've Googled and it seems that getting a good amount of static is a noted issue among HTC One users, but my issue is I hear nothing at all but static. Really loud, painful static. The problem only occurs during calls without the speaker on and any time I use my headphones. If I put the caller on speaker or just blast my music, everything is fine. And the static doesn't end immediately after I end the call/music
I've been using this phone for about a year now, and the problem only started a few weeks ago. I've tried using both my Sony earbuds and the Beats earbuds that come with the phone. I sent my phone for servicing last week, highlighting this problem. They kept it for four days and then said the failure was a "program abnormal execution/termination (Error massage[sic?] pop-up or etc...)" and "re-flashed ROM image" as a solution. I made one call to my sister after that, and lo and behold, we could hear each other, but there was still static. And then there was a sound my sister describes as a rocket rushing past and I had crystal clear sound like the good old days after that. Likewise with listening to music/videos. But today the static came back. It wasn't the same loud painful static as before, but it's still nothing but static. I've tried turning off Beats Audio and rebooting the phone but the problem is still there. As I've just transferred my data back into the phone, could it be possible that I've reintroduced a corrupted file that triggers the problem?
I'm on Andriod 4.4.2 and HTC Sense 6.0. The phone says there is no upgrade available. I live in Asia, so this does not seem to be a Three network problem as well. Any help on this will be much appreciated. I really dread having to send my phone for servicing again.
Thank you!
[x-posted to HTC forums, but hitting a wall there]
Related
I am having quite an interesting problem with my Kaiser. Yesterday, after doing a hard reset on Dutty's new WM6.1 ROM, my external speaker seemed to have stopped working.
I can make calls, and hear the other party through the phone speaker, but I cannot hear my phone ring, mp3s, screen taps, or the speakphone. Basically, any sound that is supposed to come out of my external speaker does not work. Sometimes I hear crackling, and some faint distorted sound, but this last for 5 seconds, and then all sound stops. If I'm on a phone call, everything is ok and I can speak and hear whoever I am talking to, but the second I turn the speakerphone on, sound will stop or crackle then stop.
I did a hard reset, and got nothing. Reflashed the ROM, same problem. Flashed to a different radio, same problem. Then I flashed back to the original HTC ROM and radio, and still have the same problem.
Obviously, I am thinking its a hardware problem. Their weird thing is that I haven't dropped my phone or done anything different to it. It spent the entire day in my pocket. Since I'm in Canada and cannot purchase the phone here, I bought it from a third party through eBay and therefore do not have warranty. I will probably take it to a local phone repair shop tonight, but I was wondering if anyone else has had a similar problem, or if anyone has any suggestions as to how to fix it.
Any help or input would be appreciated. Thanks a lot!
Couple of days ago I started experiencing a distortion in internal earpiece speaker during a call. The volume can not be set over 40% or else conversation sounds like a Jimmy Hendrix concert I tried hard reset, even reflashed the phone, but the problem persists. The conversation sound is OK when transfered to external speaker or headphones.
I did a thorough search on several forums and it appears that many people are experiencing similar type of problem, usually appearing in first months of use (my phone is 3 months old). Other people are experiencing low volume on internal speaker - when increased via software methods they also have distorted sound.
This is not reported by people on this forum, but on several others. Since I bought my Diamond in UK and I live in other country I am currently thinking about sending it for repair, but there are reports of HTC service either not repairing the device or recurrence of problem after short time.
What do you think about this? How many of you have troubles with Diamond's speaker? Maybe we should warn the HTC about this? This is an excellent device - it would be such a shame to have a design flaw?
EDIT
Managed to solve the problem. I went to my friend who owns phone repair shop. He changed the earpiece speaker with spare one which is actually for Sony Ericsson K850i. What a difference!!! The sound is unbelievably crisp and clear. He told me that earpiece receiver built in Diamond looks very cheap. So if you are willing to void the warranty (I had to since I don't live in country of purchase).
hd7 the sound is off speaker what can i do, please help me if you have cod or something like that
This happens to me alot just reboot it ...
i.am rebooted but not working at all
agamy_80 said:
i.am rebooted but not working at all
Click to expand...
Click to collapse
Hi agamy, I'm having the same problem and rebooting the phone doesn't help either.
Were you able to find a solution?
Do you guys still have this problem? Figured out a fix? I don't have one but this guy I know does. Thanks!
Yeah, return it if the speaker keeps shutting off. Mine was doing the same thing and I just called the tmobile and they're sending me another one (actually my second replacement as the other one had serious software glitches).
Ok I will let him know. Thanks!
I've had the same issue with mine for about 2 months. The speaker was working fine then every now and again when I would type it would get very loud then cut off for me, Wouldn't not turn on for anything. last night it started to work but only at 1 on volume. I turned it up to half way and was excited that it worked again, kept locking and unlocking getting messages etc. Then I went to go type and boom! speaker went out again, now I'm left speakerless yet again. I don't ant to get a replacement yet because I have a skin case on it and I would have to pay for another when I get the new one. I've never ever had any issues with speakers on any other phone I've had so I'm quite disappointed.
i now am experiencing the same problem. while playing a game (assasins creed) the speaker just died down on me. at first i though it was just the game. tried other games and zune,none of them have sound. done with reboot and restart,unfortunately still no volume. im stuck with an expensive phone wihout volume,another unfortunate thing is,i cant even have it replaced since i bought it in ebay.
i hope somebody will have a fix to resolve this issue
cheerio
I had the same problem and after a week or so everything is back to normal.
just had mine fixed.sound is back audio is as great as when i received the phone.im just worried if the same problem would occur. it took two days for htc service center here in the philippines to fix it.
:-( I have the same issue, I was playing music and the speakers dead!!! I don't even touch the phone......the speakers only stop working without any reason. Somebody can fixed that problem? Because I'm in Ecuador and here we don't have an HTC repair center.
I have similar problem with speaker, volume is stable but not loud enough. I am not sure if it is a software problem or hardware one.
Regards
try reset, or flash rom with higher version.
Maybe the sys bug.
I have the same problem! Hard-reset and flashing a newest rom doesn't help! I think this is hardware problem(
Somebody knows, where it is possible to find replacement speaker for it. And where I can find service-manual? Thanks!
My speaker just went dead as well. Highly annoying because the phone's useless as an alarm now. Traveling abroad at the moment, so might not even be able to get it fixed...
Hi guys,
I had the same speaker problem on my brand new brand new HD7 a while back. Back then i used to use the alarm and snooze a lot. After a couple weeks of alarm going off and snooze, the speaker gone mute. This is a wide spread problem HTC Window7 phones, especially this HD7 model. I tried everything from sound enhancer app to flashing custom ROM, but could not find any solution. So i let it sit for like 4 months until that one night i decided to mess around with it again. It was 2 in the morning so it was really quiet. That was how i found out that the speaker was still working but only output really little sound or static even if i had the volume at max.
So just a wild guess, i googled the part for the speaker and how to dissemble the damn thing. It's pretty easy and i happened to have a broken g1 which had the same loud speaker with the HD7. So i switch them out and voila, i got the sound back.
I was so excited so i tried everything that output sound on the phone. Everything worked out fine for like ... 2 days! Speaker went out again! During that 2 day, i was doing a lot of music, video, games . But i noticed things get really glitchy during keyboard clicking and and snoozing off the alarm.
So i'm pretty sure the G1 speaker is dead again. So i went on ebay and bought a brand new OEM speaker for the HD7 for 4 bucks (G1, G2, HD2, and some other models use the same one. Check the picture). 3 days later and another trip to the inside of the phone, It sounded loud and clear again. This time i completely avoid the alarm and keyboard clicks. I have got sound for almost 2 month now.
So if you don't have sound. Hold the phone to your ear and play something. If you hear hiccups, little sound, or static coming out then it's not a software problem. Replace the speaker and avoid using the alarm and keyboard clicks.
Hope this solve your problem.
this happened to mine for a while until eventually it gave up and had to be returned to be fixed... luckily it was 11 months old and still in the initial 12 month warranty... speaker replace and now all is fine.
If yours is going and it's still in a warranty period, I'd return it to where you got it from.
"The Fonz" Method
Not a real great fix, but I fixed my wife's phone by hitting the top of the backside of the phone pretty hard with the palm of my hand (or set it down hard on a table). It was working for a few weeks and we were sitting at the dinner table one night and I set it down, and it worked for a second. Then I thought, "Maybe if I hit it harder it will come back on." And it worked! Probably a loose wire or something.
Hi Forum,
I orginally posted this topic on the man Q and A board but it was buried quickly with no response. Perhaps this is a better venue to ask.
My phone is roughly a year old, and today I ran into a weird and potentially phone killing problem
I received a few phone calls from my girlfriend today, the ringer rang loud and clear, but I heard no sound from my ear piece. After a few "Hello?"s, I hung up thinking it was a bad connection. Upon seeing my girlfriend afterwards, she said she heard me on my end. So I got her to call me again and I tried to use speaker phone, and I could hear her fine.
Doing some research on google, I only ran across one other person who had this problem, and upon seeing this, I tested my music player, (as theirs didn't work), and mine doesn't work either
This other person said the problem resolved itself a day later.
In short, my ear piece has no sound during a phone call and my media sound doesn't work (though it works w/ headphones.) My notification sounds and speaker phone DO work, as well as my alarms
Do the notification and speaker phone speakers come from a different place than media and ear piece speakers?
Do I have a software issue? I tried the "push the speaker down" solution but to no avail
Should I wait like the other person?
Any suggestions?
Thanks forum!
Codazzle said:
Hi Forum,
I orginally posted this topic on the man Q and A board but it was buried quickly with no response. Perhaps this is a better venue to ask.
My phone is roughly a year old, and today I ran into a weird and potentially phone killing problem
I received a few phone calls from my girlfriend today, the ringer rang loud and clear, but I heard no sound from my ear piece. After a few "Hello?"s, I hung up thinking it was a bad connection. Upon seeing my girlfriend afterwards, she said she heard me on my end. So I got her to call me again and I tried to use speaker phone, and I could hear her fine.
Doing some research on google, I only ran across one other person who had this problem, and upon seeing this, I tested my music player, (as theirs didn't work), and mine doesn't work either
This other person said the problem resolved itself a day later.
In short, my ear piece has no sound during a phone call and my media sound doesn't work (though it works w/ headphones.) My notification sounds and speaker phone DO work, as well as my alarms
Do the notification and speaker phone speakers come from a different place than media and ear piece speakers?
Do I have a software issue? I tried the "push the speaker down" solution but to no avail
Should I wait like the other person?
Any suggestions?
Thanks forum!
Click to expand...
Click to collapse
I had nearly the same issue, except mine got to the point where the speaker phone didn't work either. Music played fine, phone calls stopped working. I went through a lengthy process of accidently deleting everything I had on my phone, which lead me to buy a USB Jig, install the stock ROM and it worked perfectly. I would suggest trying this before you try and physical fixes on your phone.
Thanks for the suggestion SGT_Watkins
I am an absolute noob when it comes to this stuff. So it took me a while to even figure out what you were saying
BUT, after a whole night of reading and flashing it WAS FIXED!!!
I am quite tempted to phone Samsung and give them a piece of my mind after they told me some hardware was defective even though they clearly weren't listening to what the problem was
Thank you again!
How did you solve this?
I have the EXACT same problem on my Galaxy Nexus. I've wiped it, tried different ROMs, kernels... Nothing solves it! It's like there's a persistent software problem that survives flashing and even battery pulls.
My phone had this same issue not long ago. It was after I had used some headphones for about an hour. I work in a paper converting factory, so I assume some dust was packed in the headphone jack and made the phone think something was plugged into it. I turned my phone upside down and used a paper clip to scrape it all out (compressed air may have been safer). After a few tries, all sounds were working properly again.
Sent from my SGH-I897 using XDA
I have been using Atrix HD MB886 -unlocked- in India for nearly an year now
But Since CM11 M7 build - i have been facing wierd battery drain and problems with Audio(earpiece,speaker and headset)
I then flashed factory image
MB886_att-user-4.1.1-9.8.0Q-97_MB886
and also got updated to
98.4.20.MB886.ATT.en.US (latest OTA)
But the audio problem is still there
Ever since, the speaker sound and all the system sounds, including ringtones, call volume, etc go off by themselves randomly, so I can't hear anything when the phone rings, If by chance I pick up a call while in this state, I can't hear a word the person on the other side utters, but that person does hear me clearly.
Restarting the phone,the sound works perfectly, until for some unknown reason it goes off, and I have to repeat the whole process.
Reading through forums on the web, some people who have had the same problems report improvements and some very few even report having obtained solution to this persisting issue after installing the app "SoundAbout" from google play store. But no use for me.
I have tried nearly all ROMS for Atrix by now - but no relief.
Any fixes., ????!!!!!
im having the exact same problem with my atrix. Tried multiple roms incuding flashing back to stock. I assumed it was a hardware issue but restarting the phone fixes it. Iv also noticed sometimes the sound comes back by itself after a while, even without a reboot. I played songs with the audio muted for a continuous 8hrs and the sound was fine all the while. Anyone else have the same issue or possible reasons what might be causing this..???
HW problem
Hi, this is most likely a hardware issue.
I had same problem sometimes. When I hit the phone, at the top (not furiously), it started working again.
Most likely loose connection with speaker terminals.
you can open it and pull the speaker connectors.