I guess this is a weird problem , i was opening the camera to take a pic and it only opened the front camera and when i tried to change to the back camera , i didnt find the option to choose i just found selfie and video and even when i press on video nth happens only the selfie one works , the image and the zoe ones are missing and i did a factory reset but nth changed, also i ve to say that the phone is in a very good condition it didnt fell down from me or anything , this just happened by itself , any one know what that would be or any solution or if this is a software or hardware problem ? Thanks
diab90 said:
I guess this is a weird problem , i was opening the camera to take a pic and it only opened the front camera and when i tried to change to the back camera , i didnt find the option to choose i just found selfie and video and even when i press on video nth happens only the selfie one works , the image and the zoe ones are missing and i did a factory reset but nth changed, also i ve to say that the phone is in a very good condition it didnt fell down from me or anything , this just happened by itself , any one know what that would be or any solution or if this is a software or hardware problem ? Thanks
Click to expand...
Click to collapse
Is your phone rooted or not? If not, send it in for warranty. No sense in trying to fix it by yourself if your warranty is still valid
donkeykong1 said:
Is your phone rooted or not? If not, send it in for warranty. No sense in trying to fix it by yourself if your warranty is still valid
Click to expand...
Click to collapse
Well , no its not rooted , i bought it unlocked ,and yes warranty still valid for 2 months , but do you have any idea whats that or how does this happen ?!! So weird
diab90 said:
Well , no its not rooted , i bought it unlocked ,and yes warranty still valid for 2 months , but do you have any idea whats that or how does this happen ?!! So weird
Click to expand...
Click to collapse
I really don't know. Most likely hardware issue so off to service center to get another phone [emoji4]
donkeykong1 said:
I really don't know. Most likely hardware issue so off to service center to get another phone [emoji4]
Click to expand...
Click to collapse
Thanks man , but hardware problems for m7 arenot fixed , the phone is replaced instead ?
diab90 said:
Thanks man , but hardware problems for m7 arenot fixed , the phone is replaced instead ?
Click to expand...
Click to collapse
In most cases they give you another phone. You're lucky, your warranty is about to expire and you're going to get another phone [emoji4]
problem with htc one m7 camera
it should be a hardware issue.
return it to HTC ASAP.
Just make sure your m7 is locked, unroot, S-ON and has the stock ROM before you send it to RMA.
Or HTC will charge you some $, since the ROM and setting has been changed.
ody.zady said:
it should be a hardware issue.
return it to HTC ASAP.
Just make sure your m7 is locked, unroot, S-ON and has the stock ROM before you send it to RMA.
Or HTC will charge you some $, since the ROM and setting has been changed.
Click to expand...
Click to collapse
His phone is not rooted so he won't have any problems with warranty
Related
Yesterday when i take my milestone out of my pocket I noticed that the Settings touch button(second from left) wasn't working, every other "bar" button was working fine, except that one. Then I noticed there's a vertical line, that goes from the Setting button to the top of the phone that doesn't work. It simply stopped working... Some1 Help me pliz. It' s a Software or Hardware problem, and if it's a Software problem this thing will solve my problem??
globaldirectparts.com/Motorola-A855-Digitizer-p/mot1032930.htm
Thanks Very Much!!
Sounds like your problem is similar to mine:
http://forum.xda-developers.com/showthread.php?t=916527
Lesiroth said:
Sounds like your problem is similar to mine:
http://forum.xda-developers.com/showthread.php?t=916527
Click to expand...
Click to collapse
Are u already solved the problem?
fpatrik17 said:
Yesterday when i take my milestone out of my pocket I noticed that the Settings touch button(second from left) wasn't working, every other "bar" button was working fine, except that one. Then I noticed there's a vertical line, that goes from the Setting button to the top of the phone that doesn't work. It simply stopped working... Some1 Help me pliz. It' s a Software or Hardware problem, and if it's a Software problem this thing will solve my problem??
globaldirectparts.com/Motorola-A855-Digitizer-p/mot1032930.htm
Thanks Very Much!!
Click to expand...
Click to collapse
same with my phone, may be digitizer was broken
Are u using a custom Rom or the Original ? My touchscreen had a similar issue, and reflashing the ROM solved it. It took 2 flashes, but the issue is gone.
Dont know if yours is the same, but if the issue still remains, atleast it can confirmed that its a hardware issue and not a software one.
shreyas99 said:
Are u using a custom Rom or the Original ? My touchscreen had a similar issue, and reflashing the ROM solved it. It took 2 flashes, but the issue is gone.
Dont know if yours is the same, but if the issue still remains, atleast it can confirmed that its a hardware issue and not a software one.
Click to expand...
Click to collapse
I have used CM6 on my phone, but when i got this issue, i made my phone back to 2.1. The problem is still standing.
uh oh. Looks like a Hardware issue then. U still might wanna take to the store and get it verified. Is it still under warranty ? Any possibility of an exchange ?
shreyas99 said:
uh oh. Looks like a Hardware issue then. U still might wanna take to the store and get it verified. Is it still under warranty ? Any possibility of an exchange ?
Click to expand...
Click to collapse
No warranty... :/ I really love this phone..
link: cgi.ebay.com/NEW-Touch-Screen-Digitizer-Motorola-Milestone-A855-/370476035985?pt=PDA_Accessories&hash=item564217af91#ht_997wt_1200[/url]
This may solve my problem??
Havent seen any such issues.. Thanks god..
it's similar to my problem, I had the back button through the top of the screen not working..
I have tried flashing, factory resets, and whatever I can do, but still no changed,, so I tried to ask the closest customer service and they said that it's the touchscreen panel must be thrown away to get the new one..
is it really true ?
please share this problem,,
thanks,,
fckndrmr said:
it's similar to my problem, I had the back button through the top of the screen not working..
I have tried flashing, factory resets, and whatever I can do, but still no changed,, so I tried to ask the closest customer service and they said that it's the touchscreen panel must be thrown away to get the new one..
is it really true ?
please share this problem,,
thanks,,
Click to expand...
Click to collapse
I have bought a new touchpanel today.. now waiting for the shipping.
I will write here, when i replaced it what will happen 2 me.
See u later!
I have a mililar problem, right side of screen wont work... flash to 2.1 dont slove this problem
Hi all!
I was having the same problem with the column of numbers 3, 6, 9 of dialpad. Looking for the solution in google, I have read that this problem is probably caused due to the moisture... so yesterday I turned of my milestone, removed the battery, SIM and SD cards and left it inside an enviromental chamber @ +70 celsius degress for 1 hour and guess what? Problem solved!
I hope that it works for anyone that are having the same problem!
Regards
Lucas
lfsupino said:
Hi all!
I was having the same problem with the column of numbers 3, 6, 9 of dialpad. Looking for the solution in google, I have read that this problem is probably caused due to the moisture... so yesterday I turned of my milestone, removed the battery, SIM and SD cards and left it inside an enviromental chamber @ +70 celsius degress for 1 hour and guess what? Problem solved!
I hope that it works for anyone that are having the same problem!
Regards
Lucas
Click to expand...
Click to collapse
where do you suggest one gets an environmental chamber?
environmentalchambers R'US of course
xploited said:
where do you suggest one gets an environmental chamber?
Click to expand...
Click to collapse
I have had good success with a combo of rice (inside a ziplock bag) to absorb humidity and/or a toaster over at the lowest bake setting.
Worked on MANY electronic devices over the years.
Sent from my Milestone using XDA Premium App
Same problem here. I've solved it by changing the digitizer (ebay 25 euros). Works fine now but in the mean time I change for a Desire HD... good by Milestone !
If you decide to change the digitizer, be patient, fixing th Milestone is not an user friendly task But if you take your time it's ok !
ive the same problem, and i believe that's because of moisture. because every time when its raining except the problem with right side of screen im not even able to use the phone touch screen doesn't work at all and the phone just does something by itself! this issue started with small vertical bar from right side of screen and it growing everyday now im not able to use right side of screen till home button.
i want to know do i have to replace touchscreen or i can fix it with something to absorb humidity?
thanks in advance
Hi all,
Anyone else having any issues like this? I see this was a common problem on that HTC One X as well (thread for reference: http://forum.xda-developers.com/showthread.php?t=2010897 ). I haven't seen any reports of this and I searched the forums and the internet...maybe I've had bad luck because of the similar name, but I haven't heard anything official from XDA or otherwise
Occasionally, it seems that the middle area can work if there is enough static on the screen. Here is my screen map to show what I'm talking about:
UPDATE:
How strange. This issue started happening on Saturday, but on Monday when I was about to go down to T-Mobile to return the phone for a warranty repair, it suddenly fixed itself. I have full screen functionality. I didn't change any settings, didn't flash anything new, etc. The phone was never turned off (other than when I was testing if a restart or power cycle would fix it). I'll keep monitoring it in any case...
armadeous said:
Hi all,
Anyone else having any issues like this? I see this was a common problem on that HTC One X as well (thread for reference: http://forum.xda-developers.com/showthread.php?t=2010897 ). I haven't seen any reports of this and I searched the forums and the internet...maybe I've had bad luck because of the similar name, but I haven't heard anything official from XDA or otherwise
Occasionally, it seems that the middle area can work if there is enough static on the screen. Here is my screen map to show what I'm talking about:
Click to expand...
Click to collapse
Exactly, I haven't heard before this similar problem... I think you are the first.
Have you installed a special app ?
Have you tried to reboot before to use it a another time ?
But I think that it's a problem with your touchscreen. So the best you can do, it's to send it back to HTC
This is definitely a digitizer defect. Only fix is to replace the glass/digitizer. Send it back to HTC as soon as possible because it will only get worse over time. I had the same problem with my one X
Sent from my HTC One using xda app-developers app
I have the same problem; RMA time it seems. I am a bit worried if they will accept it under warranty or not, because I unlocked the bootloader .
strumf666 said:
I have the same problem; RMA time it seems. I am a bit worried if they will accept it under warranty or not, because I unlocked the bootloader .
Click to expand...
Click to collapse
Did you find out if it can be replaced under warranty if you unlock your boot loader? I also have the exact same problem on mine the top part of my screen which has a completely bunked touch sensor it goes nuts if used touch anywhere near the top of the phone..
But like you I unlocked my boot loader and installed quite a few different roms thinking it would solve the problem… I am wondering if there is a way to relock the boot loader and make it look like it never happened? Although I doubt it because they probably have the information about the phone at HTC since they sent me the token to unlock it..
Well, apparently there isn't much you can do if you are on hboot 1.54 (like me), since you need to be s-off to erase the *tampered* flag if you just relock it will stay.
I didn't send it for repairs yet, but I will report when I do.
Hello guys,
i've got the same problem, my phone just started to act very wired, my top part of the display is not responsible, seems part of touchscreen is broken. Have you solved it somehow or you applied for warranty.
the same situation -bootloader unlocked and flashed different roms, I'm S ON, so can't flash RUU to see if it's software problem or HW
Did you brought it back to HTC? Since today im having the same problem.. Same for me, unlocked. Guess I'll have to pay
AndyLeJizm said:
Did you brought it back to HTC? Since today im having the same problem.. Same for me, unlocked. Guess I'll have to pay
Click to expand...
Click to collapse
not yet, i still believe someone will come with s off and then i can apply for warranty
Spartn said:
not yet, i still believe someone will come with s off and then i can apply for warranty
Click to expand...
Click to collapse
Okay so I am a total idiot I think haha. I am on s-off. Could I revert everything to stock? (including the bootloader not saying the relocked warning)
Sent from my HTC One using xda app-developers app
AndyLeJizm said:
Okay so I am a total idiot I think haha. I am on s-off. Could I revert everything to stock? (including the bootloader not saying the relocked warning)
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
yes, you can simply revert everything back to stock, btw please do so asap, i'm really interested in if the stock will solve the problem with touchscreen, best would be if you flash RUU, please let me know the result
Spartn said:
yes, you can simply revert everything back to stock, btw please do so asap, i'm really interested in if the stock will solve the problem with touchscreen, best would be if you flash RUU, please let me know the result
Click to expand...
Click to collapse
Yes I will report back when I flashed RUU. I'm pretty 100% this will not solve the problem but it's worth the try.
I'm also really struggling if I should it send back to HTC or not, I have this feeling they will flash my Hboot to 1.54 so newer customers can't get their hands on S-Off. A local telephone repair-dudey could fix my screen for 170 euro which is a pretty good deal.
I Sent HTC an e-mail with the current situation and still waiting for a reply, will report the whole story back
Spartn said:
yes, you can simply revert everything back to stock, btw please do so asap, i'm really interested in if the stock will solve the problem with touchscreen, best would be if you flash RUU, please let me know the result
Click to expand...
Click to collapse
Okay I flashed RUU but with no avail. Im still having a line in my screen that doesnt work! I'm thinking of just letting it repair by the local telephone guy. HTC here in the netherlands work with an external company called Dynafix which will take about 3-4 weeks of time to repair it, and I'm also afraid that they will upgrade my hboot to 1.54 so I will lose the ability to s-off. (Not 100% sure, but just feeling it)
I hope you have enough information, we're both screwed without replacing a digitizer.. oh well, karma will strike back someday
They won't put you back to s-on, read in another thread that some phones ship with s-off and htc do not have any way of knowing who set the flag to off
Sent from my HTC One using xda app-developers app
HTC should replace your ones under warranty regardless of bootloader/soff. It is a physical hardware issue and has nothing to do with the software on the phone.
Sent from the one and only HTC One
AndyLeJizm said:
Okay I flashed RUU but with no avail. Im still having a line in my screen that doesnt work! I'm thinking of just letting it repair by the local telephone guy. HTC here in the netherlands work with an external company called Dynafix which will take about 3-4 weeks of time to repair it, and I'm also afraid that they will upgrade my hboot to 1.54 so I will lose the ability to s-off. (Not 100% sure, but just feeling it)
I hope you have enough information, we're both screwed without replacing a digitizer.. oh well, karma will strike back someday
Click to expand...
Click to collapse
not good news, i was hoping that the problem might be fixed once RUU is flashed at least we know that repair center is the only option here
i would suggest to send the phone to HTC, better than to give it to someone to fix it, this phone is quite complicated when speaking about opening, but up to u and i think u will get a new phone if u send it to htc repair center... so no signs that the phone was opened etc.. up to u, the same with my phone, if i apply for warranty i will have to wait about 30 days, but for now no go without LOCKED and TEMPERED removed..
if i had to apply for warranty with tempered...no s off in upcoming few months, i will arrgue with HTC that screen HW itself doesn';t have anything with software, even if there would be status "hahaha htc" and not unlocked i will not pay for their crap more money
Well I have really no idea what happened but the phone decided to fix itself and I no longer have digitizer problems anymore.. So far its working (for over more then 8 hours already).
But yeah, you are right, it's probably better to bring it to HTC then a local repair shop when it get's broken again.
Well that's that, I really hope your phone kicks back to it's normal state aswell!! (I received an email regarding my issue and they said a factory reset would help, I doubt it though.. flashed a RUU and the problem was still there)
Same Problem ( is it HW or SW )
hello guys , i have the same problem as shown in the pic attached
i made HTC secret code and the Line Drawing test shows the problem well
, i made hard reset but still the same ,
i bought the phone from Amazon.com USA and now am in egypt
dont know if i can send it to HTC support
btw the problem time is unstable , sometimes working fine and other becoming weird any help ?
UPDATE : after contacting HTC support they replied to me with the below :
'' Thank you for your email regarding your HTC device. I apologize for the issues you have experienced with the device functionality, Mohamed.
There are a number of reasons that your device could be having this issue. It can be caused by an application, task killers, or software issues. To determine which one, we will need to put the phone in safe mode. Safe mode is a method that allows the device to run without non-essential applications.
Press and hold the power button until the power menu comes up then press and hold on the Power off option and pop up will come up with the option to reboot into safe mode.
After you put it in Safe Mode, try using it without third party applications for a at least 24 hours to see how the device works. If it does not have this issue, then it is one of your applications. Try adding them back one at a time to see which one is responsible.
If the issues still persist please contact HTC repairs: HTC RMA Center, 1-866-449-8358 8AM - 1AM ET 7 days a week. That way you can go through the repair process as it is a little complex and we would need to speak to you on the phone to setup the repair ticket.
If you have any other questions about your device please feel free to contact us via email at any time.''
i tried it but still the same , i think it is hardware issue :'(
Can anyone confirm whether this S-OFF software can re-lock the bootloader and make it look like the warranty is still intact ? I need to send my phone back to HTC for a new digitizer stat
Yeah it's possible. Here's a guide for you: http://www.htc1guru.com/guides/return-stock-guide/
It also happens when I'm not in a range of 3G connection. I though that there is a mistake in rom but it does in every single rom i tried. Should I try it in the Stock rom or what ?
Symptoms are...my phone decide to click on whatever in middle row of a screen or it holds a specific place of a screen and sometimes it becomes uncontrollable (I have a fight of clicking f. eg. The phone taps on Calc when I'm trying to open Settings and it opens calc.)
skoda9635 said:
It also happens when I'm not in a range of 3G connection. I though that there is a mistake in rom but it does in every single rom i tried. Should I try it in the Stock rom or what ?
Symptoms are...my phone decide to click on whatever in middle row of a screen or it holds a specific place of a screen and sometimes it becomes uncontrollable (I have a fight of clicking f. eg. The phone taps on Calc when I'm trying to open Settings and it opens calc.)
Click to expand...
Click to collapse
I never had such a problem with my Ace. I have pretty much tried all the roms here. Can you check this with a stock rom? If you are still experiencing this problem even in the stock rom, then it must a hardware problem. Do post the result. Hope I Helped
mahithm said:
I never had such a problem with my Ace. I have pretty much tried all the roms here. Can you check this with a stock rom? If you are still experiencing this problem even in the stock rom, then it must a hardware problem. Do post the result. Hope I Helped
Click to expand...
Click to collapse
Yeah I will try in a few days...I wonder that it could be hardware problem because I changed a digitizer two months ago and I could damage something
Same problem is there on my friend's Micromax A45 on stock firmware(only while charging)
Galaxy_Rohit said:
Same problem is there on my friend's Micromax A45 on stock firmware(only while charging)
Click to expand...
Click to collapse
Has he ever done something with hardware like change of digitizer as I did or something else ? Did the phone fell ?
mahithm said:
I never had such a problem with my Ace. I have pretty much tried all the roms here. Can you check this with a stock rom? If you are still experiencing this problem even in the stock rom, then it must a hardware problem. Do post the result. Hope I Helped
Click to expand...
Click to collapse
So, I get a stock phone to my Ace and the result was same I have to search for a mistake somewhere inside the phone.
skoda9635 said:
So, I get a stock phone to my Ace and the result was same I have to search for a mistake somewhere inside the phone.
Click to expand...
Click to collapse
Now you can be sure its the hardware problem. Can you make sure if the digitizer connections are right?
skoda9635 said:
Has he ever done something with hardware like change of digitizer as I did or something else ? Did the phone fell ?
Click to expand...
Click to collapse
No...the phone didn't fell till the time he noticed, & he's not a technician at all.
mahithm said:
Now you can be sure its the hardware problem. Can you make sure if the digitizer connections are right?
Click to expand...
Click to collapse
Yeah, I will look on it tomorrow but everything is okay but such a little thing like EDGE is damaged, ubelievable
Galaxy_Rohit said:
No...the phone didn't fell till the time he noticed, & he's not a technician at all.
Click to expand...
Click to collapse
Well, where did he bought the phone ? From second-hand (I mean from another user) or brand-new from a shop ? He could try fix it on his own but I don't recommend it with non-popular brands they are difficult to repair (I know I had some chinese phones) or try his luck at service center or if he still has a warranty he could reclaim it.
skoda9635 said:
Well, where did he bought the phone ? From second-hand (I mean from another user) or brand-new from a shop ? He could try fix it on his own but I don't recommend it with non-popular brands they are difficult to repair (I know I had some chinese phones) or try his luck at service center or if he still has a warranty he could reclaim it.
Click to expand...
Click to collapse
Phone was brand new & this issue happens rarely, not always...so he's ok with it.
I recently rooted my xperia z1 using the easy root method without installing any custom recovery. So now im on stock 4.4.4 build ___.157 and i recently realized that my camera button is not working anymore. That is to say that whenever i press it just nothing happens. Even when the stock camera app is on, the button doesn't click anything let alone focusing. This happens in all the camera addons. The only root apps i have installed right now are root checker pro and xposed framework (modules: advanced power menu, full acess sd kitkat). Please help me through this. Also, this is my first android phone and my first time rooting it. Please help. Thanks.
Is it focusing alone and doesn't do the click sound? I think your camera button is broken.
TurokHunter47 said:
Is it focusing alone and doesn't do the click sound? I think your camera button is broken.
Click to expand...
Click to collapse
I think I already mentioned that it is neither focusing nor clicking anything. It's just lying there like a plastic show piece and nothing happens when I click it. Also my phone is only 10 months old and this problem has started only after I rooted my phone.
ronnie141 said:
I think I already mentioned that it is neither focusing nor clicking anything. It's just lying there like a plastic show piece and nothing happens when I click it. Also my phone is only 10 months old and this problem has started only after I rooted my phone.
Click to expand...
Click to collapse
Sorry, my mistake. I am very curious to know what happened to that button, your best bet is to unroot and send to service center if its in warranty. But rooting won't damage hardware parts as far as I know.
TurokHunter47 said:
Sorry, my mistake. I am very curious to know what happened to that button, your best bet is to unroot and send to service center if its in warranty. But rooting won't damage hardware parts as far as I know.
Click to expand...
Click to collapse
Yeah that's what I've been having a hard time understanding too. But how come it stooped working right after rooting? I guess I'll have to repair it.. No other choice left I'm really disappointed with this situation plus there's no diagnostic test for such a situation too now. It's saddening!
I hope your device gets repaired as soon as possible. :/
Oh and post what happened and what was repaired if don't mind.
I just updated to lollipop a few days ago, wasn't having any issues and then all of a sudden my front facing ('selfie') camera stopped working.
The button simply wasn't there for a while and the stock camera app or third party apps won't work (Google camera, instagram, etc.). After rebooting into safe mode I got the camera switch button back but the screen is just black when I switch to the front camera, and I'll get an error after a while / it'll freeze.
I recently did a PC companion repair and it still won't work. I've also deleted camera data and cache, reset, at least 3-4 times and nada.
Could someone help? I was going to factory reset it but if the repair didn't do anything I thought I'd ask here first so I don't have to set everything up again. I asked on sony support forums and they weren't helpful...surprise surprise. I think this is a lollipop glitch, I've heard of similar issues with the Nexus 5 / 6.
-Ed
Anyone else have this issue?
No one else has had this issue?
I don't want to send the phone back if it's a known Lollipop bug...
I have The same issue. Bad News is that i havent find a solution..
Im starting to think its an hardware issue
Suuugen said:
I have The same issue. Bad News is that i havent find a solution..
Im starting to think its an hardware issue
Click to expand...
Click to collapse
Agreed....I sent my phone back last week, here's hoping Sony covers it under our warranties.
same here
I want to get this fixed asap
xperiauseronly said:
I want to get this fixed asap
Click to expand...
Click to collapse
Did you have the same issue? I'm still waiting to get my phone back from Sony.
Anastasios912 said:
Did you have the same issue? I'm still waiting to get my phone back from Sony.
Click to expand...
Click to collapse
yea i have insurance from a german insurance so i'm waiting to get it back from them.
did you get the problem fixed? if so how?