[Q] Android System Background Data - 750Mb In 20 Days - One (M7) Q&A, Help & Troubleshooting

Hi Everyone,
I've been running CM11 on my HTC One M7 for months now (installed via CM installer, unsure what specific version but it was 4.4.2).
I live in Australia and recently went to the United States for a holiday where i used my phone with a T-Mobile sim (worst reception ever, but thats a different story).
On returning to Australia and reinstalling my Telstra sim i was notified of an update to CM to 4.4.4. I had a few problems installing it initially, but after the fourth attempt it installed, rebooted and i was running 4.4.4 (11.0-InstallerXNPQ29S).
About 10 days later my phone notified i was at 80% of my monthly data limit already and it turned out to be the Android System process using about half my data as a background process. I've attached a screen shot for everyone (i don't think it helps, but i did cause i can)
I only get 1.5Gb / month on my plan and have to pay an $15 a month just so that my phone doesn't go over my limit.
Google tells me that it might be linked to the backup & reset function of android, but thats one of the core features of android and disabling it will delete all my data on the servers.
Does anyone know why this is happening at all?

Related

[Q] Lost connection to server: Problem with Talk

I have been having the issue where Google talk looses connection to the server repeatedly. I have to go back to the main gtalk screen to get it log back. I had this problem on Cog 4.5.3 and continuing on CM7, which I flashed today (nightly 181). This seems to be the only issue. I have search around the forum and the interwebz and have yet to find any actual solution to this problem. Any help from the XDA crew would be greatly appreciated!
I am using an Atrix 4g, CherryPi build, and this same problem recently started for me over this past weekend. Before that, it was working fine, but for some reason, it now loses connection to gtalk everytime I back out of the app. Hopefully someone can find a solution.
I'm having this issue since Friday December 2nd.
Everything works fine over Wi-Fi but when I'm connected to AT&T 3G network the Google Services keep loosing connection and then reconnect.
It is not only Google Talk, it is all Google Services including Google Voice and GMail - now I get my messages late and sometimes I have to manually refresh to get new messages.
It is happening on my phone that runs CM7.1 and my wife's phone that runs CM6 and never been updated since December last year.
No settings were changed on either phone but both of them started having this problem last Friday.
I spend half an hour on the phone with AT&T technical support but they were useless and just said they have opened a case and will investigate.
Moreover, sometimes Gmail over IMAP was not available ("cannot connect to server") and Chase bank app could not connect to Chase server either
The problem still exists today for the 4th day.
Again, everything works 100% perfect over my home wi-fi connection, so there is clearly no phone or ROM problem.
Are you guys all on AT&T network or are you with other carriers and countries?
I am going to an AT&T store today to test a phone on display.
BTW, my phone is Samsung Captivate (Galaxy S), rooted, running CM7.1
I personally believe that AT&T is having problem with their APN.
My brother has SGSII and he is using a different APN that is only available to customers that have newer "4G" (HSDPA+) phones.
When he switched to "wap.cingular" he had the same issue in GTalk.
But he has no problem with Google Services using AT&T's new APN:
APN: phone
instead of "wap.cingular"
But this is only available to HSDPA+ customers. I cannot switch to this APN.
I'm with you guys. I noticed today that I would lose my data connection when using many different Google services. Talk, GMail, and YouTube all cause my to lose my data connection (bars go grey from the normal blue, meaning I can make calls and do SMS, but I have no data connection).
Google Talk:
As long as I am on the main screen, I am connected and can see who is online and offline. As soon as I click on a person's name, I start to lose my connection. Occasionally I can get a message out before I lose my data connection, most of the time I can't.
GMail:
Messages come in on a LONG delay over mobile data, and when I am in the GMail application, I lose my data connection.
YouTube: The app loads, I can search for videos, I can even choose videos, but they will never load. I lose my data connection until I back out of Youtube.
All of this works just fine over Wifi.
Anyone have any additional information for us? When I noticed the problem, nothing had changed on my phone for weeks (I'm running Atrix CM7 nightly 20, which was released back before Thanksgiving). Tonight I did a full wipe in fastboot and reinstalled everything from scratch, and I have the same problem.
DK
P.S. I am on AT&T in Massachusetts.
Here is what I did as a temporary workaround.
I gave AT&T my brother's SGS II IMEI and told them that this is my new phone.
After the new IMEI was posted to my profile the data plan code has changed from SMT2GB to HSSMT2GBH
This way I have gained access to AT&T's new gateway (APN: phone).
With this gateway I have a stable connection to Google Services and the GTalk works perfectly, no jumping in and out.
The only problem is that I tried so many options but I could not setup the access point for MMS.
I don't usually use MMS anyway, so no big deal to me.
I consider it as a temporary workaround, hoping that AT&T is going to fix their wap.cingular anytime soon. It's been 4 days so far. And every technical support rep I spoke to says that he/she never heard about this problem before and this was their first time ...
---------- Post added at 05:09 AM ---------- Previous post was at 05:03 AM ----------
DeathKoil said:
Tonight I did a full wipe in fastboot and reinstalled everything from scratch, and I have the same problem.
P.S. I am on AT&T in Massachusetts.
Click to expand...
Click to collapse
Full wipe (or clear data, clear cash, etc.) won't help here, this is clearly AT&T's problem. But I was about to do the same before I found out that my wife's phone acts exactly the same way. This saved me from setting up my phone from scratch
P.S. I have visited an AT&T Retail Location today and tested a few 3G phones they have on display - same problem detected.
(Woodbridge, New Jersey)
OK, guys. The problem is gone this morning.
I have a stable connection to all Google Services through "wap.cingular" APN.
Congradulations AT&T, it took 4 days to fix the problem ...
docent000 said:
OK, guys. The problem is gone this morning.
I have a stable connection to all Google Services through "wap.cingular" APN.
Congradulations AT&T, it took 4 days to fix the problem ...
Click to expand...
Click to collapse
Ha, if I had found this thread yesterday it would have saved me several ROM installs. Oops
AT&T
Just a little update, if anyone would read this thread.
In February-March AT&T had the same problem with wap.cingular again and other APN had no problem.
Googel used to sing in and out all the time and quite a few websites were not loading at all giving me a message "page cannot be found"
Speaking to an AT&T rep was useless as always.
The first guy told me AT&T cannot guarantee 100% access to the internet at all times and there is nothing they could do about it.
Second guy called me a few times, he even tested a phone (or at least he said so) and did not find any problem. Then he called me back again and wanted me to do a factory reset. I told him I'm not doing it, peroid. My wife's phone does the same this and so does my old LG Incite with STOCK windows 6.1. I also told him that I'm not using their AT&T stock bloatware, since I told him that he started to push to the point that my problem was with unsupported OS and this was not AT&T's problem. I told him that I pay AT&T for SERVICE and not for the phone support and repeated that the other two devices have the same problem. I told him I'm not an average lamer-user, therefore he can't give me all that BS. He had nothing to reply but only promise to call me back WHICH NEVER HAPPEND.
Yes, he never called me back.
But next day the problem was gone. Maybe they found the problem and he was embarassed to call me back? Maybe the problem was gone by itself like it started. I don't know.
But it's all OK now since then.
Last week I flashed ICS 4.0.4 and now the phone is even faster and only better!
Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Moving to Q&A

[Q] Harman Kardon Edition Issues

Hey guys I upgraded from my M7 yesterday to my HK edition today. I have a few questions hopefully y'all can answer for me.
It seems to me that I am having the same issues other people are having. At my sprint store (I am a sales rep) I had 4G LTE all day yesterday no issues. I get home and BAM can't connect to 3G/4G at all. No phone calls. No texts. One sales rep seen a 26% block rate on service trender and seen that my most frequently used tower at home is not connected to my phone. I figured it might be because I just upgraded to a tri-band device. My M7 had full bars 4G all the time when I was home. The other sprint rep said I could have a defective device. My friend who lives 3 houses down has a regular M8 and I am waiting for him to get here to see if he has similar issues..but his phone might connect to other towers. I went to my nearest sprint store after customer service spent 30 minutes trying to manually program the phone. The phone refused to activate over the air I literally had to drive down about ten minutes to my local sprint store so it would connect to 3G to re-activate.
1.Is there anyway besides the HTC backup tool to backup the phone? It took me about an hour and a half yesterday to use the tool to restore all my pics as well as manually re-download all the apps.
2.How hard is it to root the special HK edition? Is it worth the trouble rooting then performing a nandroid? Because I might have to send the device back to sprint I will have to send it back completely stock, and for all I know my data issues might persist through a nandroid backup.
3.Has anyone found a solution to receive texts through Wi-Fi? I know sprint launched the Wi-Fi calling but unfortunately the M8 doesn't support it yet. Thanks everyone.
You should keep your bulky data (Pictures, Music etc.) on the External SD Card.
Then just pop it out and into the next phone.
There is many levels and ways to back it up.
I use Exchange (my work) for Contacts, Email and Calendar. I set my wife up on Exchange through Hotmail (lot nicer than google in my opinion).
Let Google Restore all the Apps and some settings (WIFI, Theme etc.).
I also root and Backup through Recovery. But if I want to start from scratch it doesn't take too long.
I use Dropbox for Photos.
I've never used HTC Backup.
mswlogo said:
You should keep your bulky data (Pictures, Music etc.) on the External SD Card.
Then just pop it out and into the next phone.
There is many levels and ways to back it up.
Click to expand...
Click to collapse
He was coming from M7, so SD card wasn't an option.
Titanium Backup can backup to Google Drive, but that may only be the paid version (totally worth it).
Sent from my 831C using XDA Free mobile app
I ended up having to order a replacement. I'm back on my M7 for now until the replacement arrives. I think i might root and to titanium and then flash back to stock.

Updated m9 latest OTA update and phone forgot whos it was

We have a family plan with T-mobile, and three of the four phones are the HTC One m-9. Mine is a Galaxy note 5.
My son's HTC phone received the latest OTA update three days ago. The one dated 9/27/16 with version number 3.39.531.21. It is available here: http://www.htc.com/us/support/htc-one-m9-t-mobile/news/
I have never rooted it, it being my son's phone, but I've rooted my own phones in the past.
We plugged it in and started the update and went to bed.
In the morning on the way to school, my son showed me the initial encryption screen. It would not take his password. He and I tried several times. He has allways had the same password and has never changed it - he is required to not change it without telling us or he knows he will lose his phone.
At a loss, I booted into the stock recovery and wiped the cache, and then did a system reset.
Now the Google "Verify your account" screen is impassable. It does not remember the Google account that we have always used with this phone, and so now there is no way to actually use the phone.
I also tried reinstalling the 3.39.531.21 update using the link above. The rom updated seemingly perfectly, but I still have the same security block.
I will be calling T-mobile to see if i get anywhere, but I also thought I would ask here since I doubt they will have much to offer me. This is not a stolen or transferred phone - we bought it direct from the T Mobile website brand new and the receipt for this phone is still in my email. My son's google account is the only account that has ever been on it. Is there any way to get around the google theft verification?

AT&T just blocked my N910T3 running full Note 7 rom

Warning / FYI:
After installing and running Nemesis Note 7 Rom, AT&T suspended my service tonight and also blocked / blacklisted my imei. Mind you I am using an N910T3 and have been flashing custom Roms on this note 4 since January of this year. I installed the ROM yesterday and have been messing with it up until 7:30 tonight when I realized I didn't have mobile data. I thought I broke something by flashing governor tuner but uninstalling it and reapplying data fixes wasn't working so I restored a backup that had no issues and still no data. Confirmed by logging into my at&t account that it had been suspended and then began a lengthy chat with at&t rep which is how I found out they blacklisted the imei also in addition to suspending service.
The representative was adamant that the phone imei had been blocked by TMobile, but a call to them confirmed that while at&t put in the blacklisting, reported the phone as stolen as soon as Nemesis ROM registered a note 7 to their system yesterday night, and that there was nothing in their system they could do to unblock the imei. I
Long story short, after explaining the concept of custom Roms to the rep, at&t has put an unblock request in to be resolved by the 14th, hopefully it works, and just a word of warning to everyone!
PS. I had also changed build.prop product model to SM-G935F shortly after installing yesterday, so the red flag must've gone into their system as soon as it went online. Maybe developers need to stop putting the N9300 as the product model stock to avoid this!!
Another thing just came to mind as well. Nemesis was the first rom I installed that required data fixes and all that jazz because it wasn't ported exclusively for a t-mobile device. I wonder if that also had anything to do with it, as running Aurora, Project L, etc. never triggered my carrier. Unless as they get closer to the 15th when they release that deathbed update for the note 7, they are getting more and more aggressive...
Wow that sucks! Thanks for the warning. I was considering one of the Note7 ports, guess I'll just stick to CyanogenMod for now.

Cellular Data connected, but not working? Help!

Hey all, still using my budget 2014 device in 2018 and this thing is nearing its demise. However, I need one more favor from this community.
After using it unlocked for ~3 years, through cm13 and LOS, I've finally gotten a shared cellphone plan from my parents this past summer. Calls, texts, and data were working great when I popped in the sim. Keep in mind, my Titan was on Ressurrection Remix Oreo when I first got the AT&T sim. A few days after getting the fresh new sim I decided I wanted to go back to RR Nougat, since Oreo was too slow and I like Nougat much better. I flashed the RR Nougat ROM (with the SIM still inside if that makes a difference) with TWRP, then gapps and magisk as usual. Booted it back up, and found out the data does not work.
The issue here is that the Data shows as connected on quick settings and Data Usage, but when I try to go to google on my browser it does not use the data. Same thing for Reddit, Instagram, etc, they all respond as not connected.
I've tried everything I could think of to fix it: APN settings, network settings reset, cleared dalvik and cache, reflashed roms, my parents even took me to the AT&T store to have the guy there try and fix it. He said there's nothing wrong with my account; They have confirmed my account, my number, my APNs, a signal is coming to my phone, everything is correct- it's just that my phone isn't using the data.
I can still call and send sms perfectly. But it's only one gigabyte of data (Yeah, I know) and I still would like to have the Data for emergency purposes. Any other last ideas? (Images attatched.)

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