[Q] no sound when incoming calls - One (M7) Q&A, Help & Troubleshooting

excuse the inconvenience, I tell you that happens with my HTC ONE M7, buy you in the usa, and they brought him 8 days ago, soon as I turned it on, updated 4 times until it became KIT KAT version 4.4.2 android and SENSE 6.0, version software 5.11.1540.9, ok all well, but detecto sounding when I call sometimes and sometimes not, various contacts with the HTCAnd none gave the key, even I did reset of factory and still the same, sometimes sounds sometimes does not sound. Needless to say that I have tried all possible sound settings, the strange thing is this: all notices, messages, emails, whatsapp, etc, sound correctly with the ringers that I choose, never failed, call me my HTC, it occurred to me to put the headphones (beats) and others, and sounds by the auri and speaker phone (very rare)then I tried calling and if not it sounded, I plugged the headphones and pulled them, and there began to sound from speaker of the htc. If I play music, it sounds like it should be. Now I don't really know that it is wrong, sometimes sounds and sometimes not, Thank you and I hope your answer.

Somebody help me? Please....

If on stock rom,send it to be fixed,sounds like headphones jack is malfunctioning
negrocardone said:
Somebody help me? Please....
Click to expand...
Click to collapse

Thanks, but recently I find they do not sound the calls, when plugged the light sensor and proximity, if I plug a finger, not sound, if left uncovered, if it sounds also sound all notifications, thanks, but not how to fix it, I have android 4.4.3 and sense 6.0, thanks.

Thats hardware issues,no way to fix,youve done factory reset,issue was not resolved.Your description of things not working point to hardware issues...The fix will be an rma to htc for replacement
negrocardone said:
Thanks, but recently I find they do not sound the calls, when plugged the light sensor and proximity, if I plug a finger, not sound, if left uncovered, if it sounds also sound all notifications, thanks, but not how to fix it, I have android 4.4.3 and sense 6.0, thanks.
Click to expand...
Click to collapse

Ver y thankyou

Related

[Q] Phone Call Problem! Pls help out!!

Hi!
Everytime i get or make a call i cant hear my "call-partner"...when i turn speaker on i can hear him perfect! He can hear me also perfect the whole time! When i click on Volume up it shows "Headphone volume" and the over the headphone i can my call-partner. So i guess my phone thinks the headphones are connected?! But... my media player works normally over my speakers and my phone rings, also....
pls help me out...its now almost 3 weeks, that i always have to make calls over the speaker and i flashed every possible firmware...from stock ginger to cyano to miui back to a ginger-rom and and and ....
now im on Miui, cause my phone also goes black during a call and on MIUI i can turn off my proximity sensor
somehow my phones sucks :/ but i love SGS !!
Thanks for the help!
Please help me somehow...write ideas or anything...
how can i test my normal "earspeaker" is its still working?? is there a app?
pls write any ideas!!
.passi. said:
Hi!
Everytime i get or make a call i cant hear my "call-partner"...when i turn speaker on i can hear him perfect! He can hear me also perfect the whole time! When i click on Volume up it shows "Headphone volume" and the over the headphone i can my call-partner. So i guess my phone thinks the headphones are connected?! But... my media player works normally over my speakers and my phone rings, also....
pls help me out...its now almost 3 weeks, that i always have to make calls over the speaker and i flashed every possible firmware...from stock ginger to cyano to miui back to a ginger-rom and and and ....
now im on Miui, cause my phone also goes black during a call and on MIUI i can turn off my proximity sensor
somehow my phones sucks :/ but i love SGS !!
Thanks for the help!
Click to expand...
Click to collapse
Maybe there is some trouble with your Headphone input detection. Have you tried to use a headphone with it? Do you have sound then?
Thanks for the answer!
Yes, when i put my headphones in, i can hear the voice of the "caller" and i can hear music....but when i put the headphones out again, i cant hear him.
So i thought, perhaps my phone thinks that there are always my headphones plugged in.... but my music player plays sound through the speakers....strange?!
whats going on?! is there a different phone.apk i could try? but i flashed many FW and nothing solved the problem...
or does an app exist here i can test my external ear speaker?!
I vaguely remember a CM7 issue wherein you had to toggle mute to trigger the voice to work on calls. I'm sure your problem is different, since it's happening across multitple firmwares, but it's food for thought.
I would have also assumed your phone was thinking headphones were plugged in when they weren't. But if music plays through the rear speaker just fine, this must not be the case.
Whatever it is, good luck!
Does nobody know a method or a app with what i can test my "Earspeaker" ?
I have the same issue with my i9000M and have been unable to determine the cause. There must be a way to completely wipe the phone and restore a stock ROM in order to reset whatever setting controls handset speaker volume.
psss... noone is looking??? it is top secter Samsung's procedure, do not share:
1. factory wipe
2. flash stock firmware
3. factory wipe
I've got this exact issue.. proximity sensor is also broken and locks up the phone. I disabled it with a patch - but my earpiece is non-functional on stock.
Ideas? Hardware defect?
[Sorry to bump.]

[Q] No sound from top speaker when receiving calls

The other day i noticed really weird problem/bug when receiving incoming call.
When proximity/light/whatever sensors are covered (i.e phone sitting on desk with screen facing the desk) while receiving call, i get no ringtone sound from top speaker, bottom one is working fine.
I tried to disable beats audio, unchecking "quiet ring on pickup" and "pocket mode" in sound settings, i disabled some apps which might cause such behavior like Viber etc.
Oh, and i did factory reset few days ago, so this should not be the problem. Maybe it was present before factory reset, but i didn't really noticed because i changed my ringtone and it's really really noticeable with it.
Otherwise, i don't have any problems with speakers besides this one.. when i watch youtube, play games or listen to music everything is working as it should.
I'm 100% stock, unrooted - for now, running latest OTA (3.62.401.1).
What could be the problem? Anyone else with same issue?
Anyone?
Maybe your ringtone is mono, not stereo
Sent from HTC One 802w Dual Sim with my hand...
Nope, i tried multiple ringtones and same problem occurs.
Ok, one last bump.. this "problem" occurs even with latest OTA update (4.4.2), can anyone test it and report if it's normal or not?
I tried CM 11 and OmniRom and there was no such problem..
I confirm this issue on desire 820
nontryer said:
The other day i noticed really weird problem/bug when receiving incoming call.
When proximity/light/whatever sensors are covered (i.e phone sitting on desk with screen facing the desk) while receiving call, i get no ringtone sound from top speaker, bottom one is working fine.
I tried to disable beats audio, unchecking "quiet ring on pickup" and "pocket mode" in sound settings, i disabled some apps which might cause such behavior like Viber etc.
Oh, and i did factory reset few days ago, so this should not be the problem. Maybe it was present before factory reset, but i didn't really noticed because i changed my ringtone and it's really really noticeable with it.
Otherwise, i don't have any problems with speakers besides this one.. when i watch youtube, play games or listen to music everything is working as it should.
I'm 100% stock, unrooted - for now, running latest OTA (3.62.401.1).
What could be the problem? Anyone else with same issue?
Click to expand...
Click to collapse
I am facing the same issue on my recently purchased HTC desire 820. The only difference is that the top speaker never plays the rringtone during an incoming call. However i can get hear from both the speakers when i receive the call and start the speaker phone.
Did you find any workaround to this? I can hardly know if i am getting a call when i am outdoors because of this problem.
shirodkar8 said:
I am facing the same issue on my recently purchased HTC desire 820. The only difference is that the top speaker never plays the rringtone during an incoming call. However i can get hear from both the speakers when i receive the call and start the speaker phone.
Did you find any workaround to this? I can hardly know if i am getting a call when i am outdoors because of this problem.
Click to expand...
Click to collapse
No, sadly i didn't solve this issue.. i have One M8 now and it also has this same problem, so i guess it's "broken" by design across all HTC phones with boomsound speakers.
Only thing that solved it for me was custom rom (AOSP based, i'm not sure about Sense based), so it's pretty clear that it's software feature, issue or whatever they call it.
i have same problem on htc desire 820
I jave same problem here on desire 820
brother same thing happened in my htc one 802w
nontryer said:
The other day i noticed really weird problem/bug when receiving incoming call.
When proximity/light/whatever sensors are covered (i.e phone sitting on desk with screen facing the desk) while receiving call, i get no ringtone sound from top speaker, bottom one is working fine.
I tried to disable beats audio, unchecking "quiet ring on pickup" and "pocket mode" in sound settings, i disabled some apps which might cause such behavior like Viber etc.
Oh, and i did factory reset few days ago, so this should not be the problem. Maybe it was present before factory reset, but i didn't really noticed because i changed my ringtone and it's really really noticeable with it.
Otherwise, i don't have any problems with speakers besides this one.. when i watch youtube, play games or listen to music everything is working as it should.
I'm 100% stock, unrooted - for now, running latest OTA (3.62.401.1).
What could be the problem? Anyone else with same issue?
Click to expand...
Click to collapse
brother same thing happened in my htc one 802w plz tell me thé solution what you did ..my phone top speaker not working when i receive a call i dont hear any sound so i have to open loudspeaker to make bottom speaker work
8535097644 is my phone number plzz tell me if any one knows thé solution
Bottom speaker HTC 820 has no sound
Bottom speaker of my HTC 820 has no sound. Cannot hear incoming calls. Samething happened last May. Deleted and paired car bluetooth solved problem. This time no luck. Any suggestions?
Yat Ken Chu said:
Bottom speaker of my HTC 820 has no sound. Cannot hear incoming calls. Samething happened last May. Deleted and paired car bluetooth solved problem. This time no luck. Any suggestions?
Click to expand...
Click to collapse
Posting in the right forum could help
Desire 820 here: http://forum.xda-developers.com/desire-820
The only suggestion I can give without knowing particularly this device is to go back to stock rom if you are using a custom one to look if its software related only. A factory reset is also something you want to try (backup your files first)

HTC One Volume Extremely Low.

I have a rooted Verizon HTC One that I recently just got. Love the phone but one morning I discover that my volume level on literally everything is extremely low. The headphone jack will produce only a whisper of noise and when i turn the volume all the way up I can hear the music distort as if it was extremely loud but its barely even able to hear. The front speakers of the phone refuse to work with system sounds and media sounds and all the sliders are up. I've tried this on multiple ROMS, Liquid, Cyanogen, and on multiple updates, JB, KK, etc. and nothing seems to fix the issue. The speaker works I know for a fact because I can make and recieve phone calls but its a great deal quieter than before. But as for the ringer and notification sounds, or any kind of media nothing comes out of the front speakers. I'm at a complete loss. All volume+ apps don't do a damn thing in helping and I've ravaged Google looking for a solution and can't find any. It may help to know that the bottom speaker would cut out every once in a while the last week before this happened. It also stopped working on a KK ROM. if anyone could help I would greatly appreciate. I'm just about to give up.
schmalzes said:
may help to know that the bottom speaker would cut out every once in a while the last week before this happened. It also stopped working on a KK ROM. if anyone could help I would greatly appreciate. I'm just about to give up.
Click to expand...
Click to collapse
Try to reset to 100% stock. If it doesnt work then its probably an hardware issue.

Headphones jack not working anymore.. Need help

Hi, so at first, i'm pretty newbie here and english isn't my primary language, so, sorry if i'm at the wrong place for this or if i'm difficult to understand..
So, i have an HTC One M7, and my problem is that the headphones jack won't recognize any headphones anymore.. I tried with 3 different headphones, i tried with 3 different roms (4.4.3 Stock, 4.4.4 CandyKat, 4.4.3 ViperOne), cleaned the lint that was stuck in the jack, and it doesn't matter, the jack won't work.
If i plug the headphones, the sound will just keep playing through the speakers.
I have found an alternative, which i guess you already know : Using the " SoundAbout " app to force the jack recognizing the headphones, and that way, it works perfectly. So, i don't know if this is hardware or software related. Or both...
The problem is that i'm now obligated to have " SoundAbout " constantly running in background, eating battery, taking place in status bar, and the WORST : If i set SoundAbout to make the headphones working, and if i unplug the headphones, the sound won't come through the speakers. I have to go back into the app to force the speakers working.. And vice-versa.
This is driving me nuts. The dude who selled me that One told me it was an update problem that should be fixed in the next OTA update (With android 5), i guess he was lying because it doesn't matter which rom is installed.
The notification front led never light up too.. Idk if broken or just bugged out.
Anyway, i'm begging for your help, this is an outstanding problem i NEVER had with any phones in the past (And god knows i had a lot of phones), i just don't know what to try next.. Maybe changing kernel but i guess it wouldn't change anything..
RavenFoxHound said:
Hi, so at first, i'm pretty newbie here and english isn't my primary language, so, sorry if i'm at the wrong place for this or if i'm difficult to understand..
So, i have an HTC One M7, and my problem is that the headphones jack won't recognize any headphones anymore.. I tried with 3 different headphones, i tried with 3 different roms (4.4.3 Stock, 4.4.4 CandyKat, 4.4.3 ViperOne), cleaned the lint that was stuck in the jack, and it doesn't matter, the jack won't work.
If i plug the headphones, the sound will just keep playing through the speakers.
I have found an alternative, which i guess you already know : Using the " SoundAbout " app to force the jack recognizing the headphones, and that way, it works perfectly. So, i don't know if this is hardware or software related. Or both...
The problem is that i'm now obligated to have " SoundAbout " constantly running in background, eating battery, taking place in status bar, and the WORST : If i set SoundAbout to make the headphones working, and if i unplug the headphones, the sound won't come through the speakers. I have to go back into the app to force the speakers working.. And vice-versa.
This is driving me nuts. The dude who selled me that One told me it was an update problem that should be fixed in the next OTA update (With android 5), i guess he was lying because it doesn't matter which rom is installed.
The notification front led never light up too.. Idk if broken or just bugged out.
Anyway, i'm begging for your help, this is an outstanding problem i NEVER had with any phones in the past (And god knows i had a lot of phones), i just don't know what to try next.. Maybe changing kernel but i guess it wouldn't change anything..
Click to expand...
Click to collapse
It sounds like a hardware problem to me ..the only real fix would be done by HTC
you could of coarse use Bluetooth headphones
Maybe, but i don't want to send my phone in repair service for weeks or months.. I'm not even sure if the problem appeared itself or if the guy who had it before me did it.. So idk if they would repair it
The confusing thing is that with SoundAbout, the headphones works perfectly.. Could it be the jack sensor that is broken ?
Also, for the notification led, i saw it blinking red when i was at low battery, finally.. But the led is very weak, can't notice it if i'm not in a dark place..
RavenFoxHound said:
Maybe, but i don't want to send my phone in repair service for weeks or months.. I'm not even sure if the problem appeared itself or if the guy who had it before me did it.. So idk if they would repair it
The confusing thing is that with SoundAbout, the headphones works perfectly.. Could it be the jack sensor that is broken ?
Also, for the notification led, i saw it blinking red when i was at low battery, finally.. But the led is very weak, can't notice it if i'm not in a dark place..
Click to expand...
Click to collapse
turn around time for HTC repair is under 10 days for most problems. the top speaker contains a lot of stuff. I would try sending it back
Well, the issue is gone now.. When i plugged my headphones this morning, the phone recognized them sometimes, i jiggled around the jack and now it works like it should everytime
I guess there was a pin or something in the jack output that was stuck, at least it's working now.
Thanks !

[Q] Problem with speaker and microphone.

I'm running the latest version of SlimLP on 5.1.1. The issue also happens on stock firmware too. Here are the problems:
1. The speaker doesn't work, except extremely rare circumstances when I hear a notification, usually from FB Messenger.
2. The microphone doesn't pick my voice up during calls, forcing me to use an integrated mic on headphones or loudspeaker.
3. The earspeaker doesn't seem to work.
4. When I record video or something, the sound is picked up, so obviously the microphone is still functional.
I've used the Xperia diagnostics app, and the microphone isn't deemed functional on that, the ear speaker doesn't work at all, but the loudspeaker works perfectly fine. I really don't know what to do. I don't think this is a hardware issue with any of them except the earspeaker. Anyone know fixes? I've tried pressing down on the areas but that doesn't seem to have an effect.
iDroid8 said:
I'm running the latest version of SlimLP on 5.1.1. The issue also happens on stock firmware too. Here are the problems:
1. The speaker doesn't work, except extremely rare circumstances when I hear a notification, usually from FB Messenger.
2. The microphone doesn't pick my voice up during calls, forcing me to use an integrated mic on headphones or loudspeaker.
3. The earspeaker doesn't seem to work.
4. When I record video or something, the sound is picked up, so obviously the microphone is still functional.
I've used the Xperia diagnostics app, and the microphone isn't deemed functional on that, the ear speaker doesn't work at all, but the loudspeaker works perfectly fine. I really don't know what to do. I don't think this is a hardware issue with any of them except the earspeaker. Anyone know fixes? I've tried pressing down on the areas but that doesn't seem to have an effect.
Click to expand...
Click to collapse
I also had a similar issue on another Xperia and I simply changed my firmware. Most likely I must have downgraded it. However, there is an app called SOUND ABOUT
That should fix the sound problems. Quote back in case you expect a reply!
Hnk1 said:
I also had a similar issue on another Xperia and I simply changed my firmware. Most likely I must have downgraded it. However, there is an app called SOUND ABOUT
That should fix the sound problems. Quote back in case you expect a reply!
Click to expand...
Click to collapse
I've tried the app before, it didn't work, now it does! Thank God, I'm pretty damn happy about this. Bought the pro licence.
When I plug my headphones in however, sound keeps coming out the normal speaker, rather then the headphones. Hmm.
iDroid8 said:
I've tried the app before, it didn't work, now it does! Thank God, I'm pretty damn happy about this. Bought the pro licence.
When I plug my headphones in however, sound keeps coming out the normal speaker, rather then the headphones. Hmm.
Click to expand...
Click to collapse
Trust me this is a pure software issue. I had such problems with my device once. Sometimes plugging in and plugging out head phones a few times fixes it as well.
Have you tried going back to stock ?
Xperia z2 Mikrophon dosent work
my phone is Xperia z2 and uch have problems with Microphon.wenn someone calls me , Mikrophon is not working .
I Soundabout app iniataliert but after the single pair hours it does not work .
I have android 5.1.1,6 , existence , attempts cyanogen .
Please help me

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