My Galaxy Tab this evening seems to have started experiencing a rather catastrophic problem. I boot the thing up, and then within a few minutes it powers itself down.
It seems to be confused about how much batter power it's got. I have had it on the charger all day long while I was working. About 15 minutes ago I picked it up to have a play, and the next thing I now it was telling me it had no power and was shutting down.
But I can immediately start it up again without any problem. It boots up and shows almost full charge. However, within a few minutes it shuts itself down. Sometimes I see the battery indicator go flat before this happens.
Actually while typing this up, it has rebooted a couple times. While off it first shows no power on the "off, but charging screen". However, it then quite rapidly goes to full charge (according to the same screen).
This happens while the tablet is both on and off the charger.
Has anyone experienced anything like this or have a clue?
This is, btw, a Galaxy Tab I bought from a Car Phone Warehouse in the UK (in case that makes a difference). It has the stock ROM on it -- nothing done to it except installing way too many apps.
Any tips on what to try to get it back in working order? Perhaps some sort of hard reset? Or is this maybe an actual hardware problem?
(alas, I won't be able to visit the Car Phone Warehouse until Monday...)
I hate to say it but the term "defective" pops into my head.
Have you tried doing a factory reset just in the slim chance that some piece of software is causing this?
The battery on my GT has been great. The issues you are describing sounds like a hardware defect or the actual OS having a problem reading the battery. Neither are going to be good for you.
As a technical care representative with T-Mobile I would have to second that. Anytime the phone shuts itself off and does not reboot on its own typically means a physical power issue such as the battery. If the phone rebooted itself I would say likely a software issue. It never hurts to try the master reset though. My tab is due to be delivered on Tuesday so I am keeping my fingers crossed I don't have any similar issues. Best of luck to you.
-Scottprotege
Dear
1. please try hard reset by
*2767*3855#
remeber that it will erase all your internal storage. Back up all data before do it
2. If this cannot solve your problem, you need to upgrade to latest version
Regards
-------------------------------------
Sent via the XDA Tapatalk App on Galaxy Tab
I wouldnt bother trying to fix it return if you can as it is defective. I bought my galaxy from CPW too have an issue with losing wifi and data connection constantly so i will be paying them a trip for an exchange.
I got the same problem. Just unplugged after a night, it can show me 0 % left and shut down.
And I can turn it on, and then it shows me 100%.
I think it have happend 4-5 times in the last 3 weeks.
Hmmm maybe it's time to upgrade the firmware.
Sent fra min Galaxy Tab P1000 med Tapalot
For how long did it work fine before this started to happen?
Sent from my GT-P1000 using XDA App
Same problem here
I bought my Galaxy Tab on November 3. It worked well for about two weeks but then I noticed that when the battery indicator reached about 40% it would drain the remaining charge very rapidly. It basically went from 40 to 3% right away. Today I could actually watch how the battery indicator gradually went from 75% to 0 in about 5 minutes. When I started charging the battery level was at 91% so I guess the charge is there but the pad doesn't recognize it some how.r
scottprotege said:
As a technical care representative with T-Mobile I would have to second that. Anytime the phone shuts itself off and does not reboot on its own typically means a physical power issue such as the battery. If the phone rebooted itself I would say likely a software issue. It never hurts to try the master reset though. My tab is due to be delivered on Tuesday so I am keeping my fingers crossed I don't have any similar issues. Best of luck to you.
Click to expand...
Click to collapse
Thanks everyone for the advice.
Oddly, within about a half hour of leaving the office last Friday, my Galaxy Tab magically sorted itself out. I do plan to visit the store about the problem and see what they say.
I suspect you are right Scott, and others, that I'll be best to just exchange now while it's still new... Let's see what they say....
Ayern said:
I bought my Galaxy Tab on November 3. It worked well for about two weeks but then I noticed that when the battery indicator reached about 40% it would drain the remaining charge very rapidly. It basically went from 40 to 3% right away. Today I could actually watch how the battery indicator gradually went from 75% to 0 in about 5 minutes. When I started charging the battery level was at 91% so I guess the charge is there but the pad doesn't recognize it some how.r
Click to expand...
Click to collapse
YEAH, Same problem HERE >.< this TAB just run out the battery after i charged it, i charged in the night, unpluged in the morning at 9am (100%), play some games, download with 3G, listen to music, and the indicators show around 60% and i open some games, than it just show 3% need recharged (araund 12pm), weird, need some help here... after i see 3% battery, i turn off n turn on again, and it shown 48% again until now... O.O' Heeeelllppp... >.<
Occasionally the battery dat file becomes corrupt.
Try this ~ With the Tab screen off Press & Hold the Power Button AND place your finger on the screen.
Wait until you see the battery indicator pop up.
Now power down the the Tab and then power back up again.
You should now see a correct battery readout.
Beards said:
Occasionally the battery dat file becomes corrupt.
Try this ~ With the Tab screen off Press & Hold the Power Button AND place your finger on the screen.
Wait until you see the battery indicator pop up.
Now power down the the Tab and then power back up again.
You should now see a correct battery readout.
Click to expand...
Click to collapse
what screen off ? just normal screen off or need to turn off device?
With normal screen off, then placing my finger on the screen while pressing the power button does me nothing. It just normally doing screen on like it should.
Please guide me.
denis_sianto said:
what screen off ? just normal screen off or need to turn off device?
With normal screen off, then placing my finger on the screen while pressing the power button does me nothing. It just normally doing screen on like it should.
Please guide me.
Click to expand...
Click to collapse
The Tab powered fully down first, then power up whilst touching the screen.
This should bring up the battery indicator and hopefully now rectify the battery dat file.
Once done power back down and then restart the Tab.
Beards said:
The Tab powered fully down first, then power up whilst touching the screen.
This should bring up the battery indicator and hopefully now rectify the battery dat file.
Once done power back down and then restart the Tab.
Click to expand...
Click to collapse
I had this '40% to 3%' or '30% to 3%' etc battery problem before. I searched around for a solution and Beards' instructions above was one of them. Unfortunately, none of the proposed solutions worked.
For Beards' above, turning off then turning on the Tab while pressing the screen did not reset the battery stats database.
I tried many proposed solutions... a factory reset, deleting battstat.bin file, 'bump charge method' etc... all did not solve the issue.
Finally sent the Tab to the service centre and they upgraded the firmware. Samsung service centre claims that it is an issue with Froyo 2.2. They claimed Froyo 2.2.1 solves the issue. Can anyone verify??
After the upgrade, my battery problem is gone now, no more irritating '40% to 3%' issue. I am a happy man now... only for the fact that now I have a firmware with a protected bootloader.
greemme said:
I had this '40% to 3%' or '30% to 3%' etc battery problem before. I searched around for a solution and Beards' instructions above was one of them. Unfortunately, none of the proposed solutions worked.
For Beards' above, turning off then turning on the Tab while pressing the screen did not reset the battery stats database.
I tried many proposed solutions... a factory reset, deleting battstat.bin file, 'bump charge method' etc... all did not solve the issue.
Finally sent the Tab to the service centre and they upgraded the firmware. Samsung service centre claims that it is an issue with Froyo 2.2. They claimed Froyo 2.2.1 solves the issue. Can anyone verify??
After the upgrade, my battery problem is gone now, no more irritating '40% to 3%' issue. I am a happy man now... only for the fact that now I have a firmware with a protected bootloader.
Click to expand...
Click to collapse
Yes, I have heard of this being a more wider problem and that as you say 2.2.1 corrects the problem.
Interesting you couldn't sort out the problem by deleting the .bin file as the method I mentioned is supposed to reset this (tip came from a tech at Samsung) and has been used successfully by some members over at Android Forums.
It's also good at reviving a 'stuck' Tab, one which when you switch it on it either will not fire up or stays at the glowing Samsung sign at bootup.
Beards said:
The Tab powered fully down first, then power up whilst touching the screen.
This should bring up the battery indicator and hopefully now rectify the battery dat file.
Once done power back down and then restart the Tab.
Click to expand...
Click to collapse
I turned off my tab completely, then place one of my fingers to the screen, while pressing the power button. And NO, there is no battery indicator showing up at all. Rather it goes straight to the samsung intro.
And, why did you say 'hopefully rectify battery dat file". Did this kind of battery indicator thingy happen by chance?
Did you know 'wipe battery stats' method from recovery? Whats strange is, I've tried this method on my tab, and there's no usual status messages showing that 'wipe battery stats completed' or such...
greemme said:
I had this '40% to 3%' or '30% to 3%' etc
Click to expand...
Click to collapse
I currently have this problem too.
You can refer to below links, all related to batteries issue.
http://forum.xda-developers.com/showthread.php?t=924500&page=2
http://forum.xda-developers.com/showthread.php?t=928732&page=3
http://forum.xda-developers.com/showthread.php?t=921848&page=2
You are not alone
Sent from my GT-P1000 using XDA App
I am having this problem since i bought my first tab, i had to sell it off and get another new one. this is my 2nd galaxy tab and i am fedup with it. I am in asia with version dxjm2. Can anyone help me? I have been sending my tab to samsung twice already and all they said was do not download anything from android market. If that is so, what is the point of having a big tablet with nothing in it? Can i get a new replacement from samsung? Please anyone, i really need help.
jeromejeremytay said:
I am having this problem since i bought my first tab, i had to sell it off and get another new one. this is my 2nd galaxy tab and i am fedup with it. I am in asia with version dxjm2. Can anyone help me? I have been sending my tab to samsung twice already and all they said was do not download anything from android market. If that is so, what is the point of having a big tablet with nothing in it? Can i get a new replacement from samsung? Please anyone, i really need help.
Click to expand...
Click to collapse
i Jeremy, if you are adventurous, you can try this http://forum.xda-developers.com/showthread.php?t=986067&page=4 , currently, I am monitoring the status, so far so good. Now, I am doing my second charge after battery drained to 19% (I can't wait for it to go to 0% ). Before did, I will not be able to reach 19% and sometimes, the battery will prompt me to shut down due to battery left 3%, in actual fact, it is 30%.
Regards,
Hi there,
I just recently updated my phone this afternoon to the new 5.0.2 update. My phone is the HTC One and the update seems to be working fine except I can no longer double click the home button to show recent/open apps. Is there a way to fix this?
Thanks,
ClaireMo
EDIT:
Just a few minutes ago my phone was near 100% battery and it suddenly shut off. Now when I plug it in it says its at 0%, won't hold a charge or charge at all. Arggghs
ClaireMo said:
Hi there,
I just recently updated my phone this afternoon to the new 5.0.2 update. My phone is the HTC One and the update seems to be working fine except I can no longer double click the home button to show recent/open apps. Is there a way to fix this?
Thanks,
ClaireMo
EDIT:
Just a few minutes ago my phone was near 100% battery and it suddenly shut off. Now when I plug it in it says its at 0%, won't hold a charge or charge at all. Arggghs
Click to expand...
Click to collapse
the battery problem happened to me was charging and the battery was 30% suddenly shutdown, after powering it up battery 0%. it only happened once so far will update if happened again. seems like lollipop on M7 is full of bugs
im also having this problem http://forum.xda-developers.com/htc-one/help/google-play-crash-update-to-android-5-0-t3047032
Hi,
My watch shuts down automatically even when I have 70% battery. It also automatically shuts down when the battery percentage is about 52%. I cannot restart unless I put the watch in the charging dock. HELP!!!
There is another thread about this problem. No answer yet but a few other people saying the same.
I've been having the same issue? Do you have any updates on this?
My watch frequently shutdowns when placed on its charger and then won't charge. It comes good for a while and then the same problem. Sounds like a software issue? The contacts on the watch were a bit tarnished so I used an eraser to try to clean them but that didn't seem to make any difference.