Chromecast keeps losing WiFi connection and randomly rebooting itself - Google Chromecast

I have a ton of devices connected to my router and none of them have any issues. My Chromecast on the other hand randomly loses WiFi connection and also randomly shuts down when I'm watching long videos on my TV. Is there a setting I have to change in my router to prevent my router from losing wifi connection and randomly rebooting itself? This doesn't happen when I'm watching music videos that are usually 2-3 mins long but it does happen with long videos.

Capt said:
I have a ton of devices connected to my router and none of them have any issues. My Chromecast on the other hand randomly loses WiFi connection and also randomly shuts down when I'm watching long videos on my TV. Is there a setting I have to change in my router to prevent my router from losing wifi connection and randomly rebooting itself? This doesn't happen when I'm watching music videos that are usually 2-3 mins long but it does happen with long videos.
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Losing WiFi connection I could understand, but rebooting is highly unusual.
Could be overheating. Try using an HDMI extension to move the Chromecast farther away from the TV.

bhiga said:
Losing WiFi connection I could understand, but rebooting is highly unusual.
Could be overheating. Try using an HDMI extension to move the Chromecast farther away from the TV.
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Yep if I am betting money I put it on Heat being the cause!

could be power supply
I used to plug mine into a usb socket on my cable box and it did exactly what you are describing. I then switched to plugging it into a wall wart and now it runs flawlessly. i've run numberous youtube videos as well as streaming music for hours over plex. I would say it's not getting enough power from whatever source you have it plugged into.
hope this helps

cant download
Capt said:
I have a ton of devices connected to my router and none of them have any issues. My Chromecast on the other hand randomly loses WiFi connection and also randomly shuts down when I'm watching long videos on my TV. Is there a setting I have to change in my router to prevent my router from losing wifi connection and randomly rebooting itself? This doesn't happen when I'm watching music videos that are usually 2-3 mins long but it does happen with long videos.
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Need help

Related

stock N.C. and youtube

I have researched this topic and have finally narrowed down my issue somewhat, but have reached a wall. My nook will not play youtube videos when connected to my home router. At first I thought it was the nook, but when I use my G2 as a wireless hotspot the nook will play videos just fine, but when I reconnect to my router it says "loading video" for a long while and then finally tells me "video cannot be played". I have Verizon FIOS and am using the wireless router/modem they supplied. I'm assuming the issue is with a setting in the router itself, but I have no idea what to look at and where to start.
kingston73 said:
I have researched this topic and have finally narrowed down my issue somewhat, but have reached a wall. My nook will not play youtube videos when connected to my home router. At first I thought it was the nook, but when I use my G2 as a wireless hotspot the nook will play videos just fine, but when I reconnect to my router it says "loading video" for a long while and then finally tells me "video cannot be played". I have Verizon FIOS and am using the wireless router/modem they supplied. I'm assuming the issue is with a setting in the router itself, but I have no idea what to look at and where to start.
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The nook has wifi problems inherent in the design. See my post: http://forum.xda-developers.com/showthread.php?t=959823&highlight=dummies
I appreciate the reply, and I read through that thread but it doesn't really help me. It's not having connection issues and I can surf online just fine, it just won't play youtube vids when connected to my home router. It plays youtube just fine when connected through my phone, and it plays the same vids just fine when connected to in-store wireless.

Just got Chromecast on Monday - some issues encountered so far

The setup was fine, connected to my network, played Netflix and Youtube from various devices (phone, laptop, computer) no problems! (Interested in the Plex thread and others on here for locally stored video.. )
What is happening is very strange, however. I have a TV with multiple inputs (typical these days, right?) but after I've been 'casting' to the Chromecast, it takes several tries to change away from that input to another input (my Xbox, or HD antenna).
ALSO - the TV powers itself ON after a while! WHY IS THAT? I left and came back home and thought I had left the TV on - which is not like me at all! And later that night it turned on AGAIN after I went to bed. I unplugged the Chromecast just to get it to stop, but ideally, I would want to leave it plugged in all the time.
What is making the TV turn on?
Will moving my TV input to anything other than the Chromecast port stop it?
Is there a soft power-off option for the Chromecast device?
FractalSphere said:
The setup was fine, connected to my network, played Netflix and Youtube from various devices (phone, laptop, computer) no problems! (Interested in the Plex thread and others on here for locally stored video.. )
What is happening is very strange, however. I have a TV with multiple inputs (typical these days, right?) but after I've been 'casting' to the Chromecast, it takes several tries to change away from that input to another input (my Xbox, or HD antenna).
ALSO - the TV powers itself ON after a while! WHY IS THAT? I left and came back home and thought I had left the TV on - which is not like me at all! And later that night it turned on AGAIN after I went to bed. I unplugged the Chromecast just to get it to stop, but ideally, I would want to leave it plugged in all the time.
What is making the TV turn on?
Will moving my TV input to anything other than the Chromecast port stop it?
Is there a soft power-off option for the Chromecast device?
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Sounds like you're having issues with their chrome cast's HDMI CEC. It can be used to automatically change inputs to the one the chrome cast is using and even turn on tvs.
You could disable HDMI control for your TV and it would prevent the issues from occurring.
Every manufacturer has a different name for their HDMI Control feature.
Who makes your tv, OP?
FractalSphere said:
The setup was fine, connected to my network, played Netflix and Youtube from various devices (phone, laptop, computer) no problems! (Interested in the Plex thread and others on here for locally stored video.. )
What is happening is very strange, however. I have a TV with multiple inputs (typical these days, right?) but after I've been 'casting' to the Chromecast, it takes several tries to change away from that input to another input (my Xbox, or HD antenna).
ALSO - the TV powers itself ON after a while! WHY IS THAT? I left and came back home and thought I had left the TV on - which is not like me at all! And later that night it turned on AGAIN after I went to bed. I unplugged the Chromecast just to get it to stop, but ideally, I would want to leave it plugged in all the time.
What is making the TV turn on?
Will moving my TV input to anything other than the Chromecast port stop it?
Is there a soft power-off option for the Chromecast device?
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Click to collapse
I would suggest to just unplug the USB when not in use if your TV is turning on, I know my brothers TV its a westinghouse turns on anytime something connected to it turns on like the xbox or ps3 or laptop
not so good to know. hope its fixed soon
Andrmgic said:
Sounds like you're having issues with their chrome cast's HDMI CEC. It can be used to automatically change inputs to the one the chrome cast is using and even turn on tvs.
You could disable HDMI control for your TV and it would prevent the issues from occurring.
Every manufacturer has a different name for their HDMI Control feature.
Who makes your tv, OP?
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It's a Toshiba flat-screen, don't know the model. I'll put more detail up tonight when I can look. :silly: I also need to try having it off the Chromecast and starting a session and seeing if it draws the TV to that input. THAT would be nice, but the auto-powering on is a bad bug in my opinion.
My TV turns on automatically when just about anything powers on before the tv is on. Say I turn my ps3 on 1st, it will turn it on. Or plug a USB Flash drive in, turns it on. But, once in the HDMI spot, I can shut it down and it stays off. Very strange.
Sent from my SGH-T889 using Tapatalk 4 Beta

Chromecast loses WiFi after use

I hope the forum can help. I have read FAQ and some 5 pages of topics without finding anything.
My Chromecast keeps losing its connection to my WiFi when CC is not in use. Standard routine goes like this:
When deciding to use the CC, I always find that it is not connected to my WiFi, even though the Chromecast is always AC connected.
I try rebooting the CC (by unplugging the power and plugging it in again)
Observing that the CC does not pick up the WiFi, I reset the WiFi router
When that does not cut it, I repeat step 2, and then I am on.
Sometimes I even need to repeat 2-4 to succeed.
After using the CC, some time later (minutes? hours?), the process needs to be redone.
But once connected and casting, the connection is flawless!
By coincidence, my ISP sent me a new router whilst I was troubleshooting these problems, but even switching hardware has not helped.
My current router is a MediaAccess TG788vn v2, but as indicated, I suspect it is not the problem.
It is set to the recommended 2.4 GHz 802.11 b/g/n by default, and since it works on-and-off, I suspect it is not a channel issue either?
Thanks for any inputs.
mkvindal said:
I hope the forum can help. I have read FAQ and some 5 pages of topics without finding anything.
My Chromecast keeps losing its connection to my WiFi when CC is not in use. Standard routine goes like this:
When deciding to use the CC, I always find that it is not connected to my WiFi, even though the Chromecast is always AC connected.
I try rebooting the CC (by unplugging the power and plugging it in again)
Observing that the CC does not pick up the WiFi, I reset the WiFi router
When that does not cut it, I repeat step 2, and then I am on.
Sometimes I even need to repeat 2-4 to succeed.
After using the CC, some time later (minutes? hours?), the process needs to be redone.
But once connected and casting, the connection is flawless!
By coincidence, my ISP sent me a new router whilst I was troubleshooting these problems, but even switching hardware has not helped.
My current router is a MediaAccess TG788vn v2, but as indicated, I suspect it is not the problem.
It is set to the recommended 2.4 GHz 802.11 b/g/n by default, and since it works on-and-off, I suspect it is not a channel issue either?
Thanks for any inputs.
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Oh, a Thomson router... (I used to work with some of those folks).
Sometimes one of my CC's drops off for a bit (I can tell by the blinking white LED) then reconnects shortly afterward.
I've never had it disconnect while in use though.
Are you using the HDMI extender? If not, try that.
Also check your TV for any CEC (aka Simplink, AnyNet+, Bravia Link) settings to shut off the device when the TV is turned off. I don't think it shouldn't affect Chromecast, but still good to check.
If your router has any power-saving functions, try disabling those too - maybe it's dropping the transmit power when idle enough that CC loses it. I couldn't find the manual in a quick search.
bhiga said:
Oh, a Thomson router... (I used to work with some of those folks).
Sometimes one of my CC's drops off for a bit (I can tell by the blinking white LED) then reconnects shortly afterward.
I've never had it disconnect while in use though.
Are you using the HDMI extender? If not, try that.
Also check your TV for any CEC (aka Simplink, AnyNet+, Bravia Link) settings to shut off the device when the TV is turned off. I don't think it shouldn't affect Chromecast, but still good to check.
If your router has any power-saving functions, try disabling those too - maybe it's dropping the transmit power when idle enough that CC loses it. I couldn't find the manual in a quick search.
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Thanks for quick inputs!
Tried the HDMI extender to no avail.
My TV is a 2009 Panasonic TH-42PX80. It appears that it has some CEC features, but I have a hard time finding the exact setting in the menu. Turned off a few "auto off" things though, without any benefits.
I hadn't the time to tweak any router power-saving features yesterday, will look in to it today.
I sure hope someone has seen and solved this one before, despite not seeing it in FAQs ...
Also check your router setting for DHCP and see if your Client Lease time is set too low.
DHCP should not expire more than once a day. 1440 Minutes (once a day) is usually default on most routers but sometimes it gets set to much less and it could be that it's losing connection after casting because the DHCP expired but couldn't renew while it was casting so once streaming is done it renews and reconnects.
Longshot though of that being your actual problem...
Resolved.. I think! A friend with another CC strongly recommended experimenting with the channels. I downloaded inSSIDer app and found a better channel.
Tonight I had several flawless connections.
I think Google's official troubleshooting on this could be more precise. Here's to hoping it is picked up or other users at least stumbles on this thread.
Thanks for all inputs.
I had the same issue, ended up RMAing it...Thing just wouldn't stay connected. New one never has the issue...

Q won't reconnect to network sometimes

I unplug the power to my CC after each use. More often than not when I power it up to use again it won't connect to my network without a power down and re-set up with my laptop. Any suggestions? Running eureka rom with netgear wndr4300 router.
blitz_7 said:
I unplug the power to my CC after each use. More often than not when I power it up to use again it won't connect to my network without a power down and re-set up with my laptop. Any suggestions? Running eureka rom with netgear wndr4300 router.
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Click to collapse
How long do you give it after boot up? Mine usually "misses" the first attempt to reconnect to my Netgear WNDR4500, but it'll connect on the second attempt (a few minutes afterward)
I turn it on and I see it connect to my network on the screen. It then disconnects itself very shortly after. This is when I have to reset it back up.
blitz_7 said:
I turn it on and I see it connect to my network on the screen. It then disconnects itself very shortly after. This is when I have to reset it back up.
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Interesting.
First I'd try using the HDMI extender if you aren't using it already - TVs have a lot of components that can block WiFi signal.
How far is your router from the Chromecast?
I appreciate the help. It is about 20 feet away and I am using the extender. I bought the router a month ago and that's when my issues started. Previously I had an older netgear router with no issues except range issues.
blitz_7 said:
I appreciate the help. It is about 20 feet away and I am using the extender. I bought the router a month ago and that's when my issues started. Previously I had an older netgear router with no issues except range issues.
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Strange. Is your router on/behind/near metal or circuit-laden devices?
Also, how it is oriented? Mine is standing upright on the stand, but it's also only 2 feet away from my main Chromecast, and just behind the wall of the other Chromecast (which is actually been problematic for me lately since the other TV is getting interference from the WiFi AP)

Problems with Chromecast or Internet too slow?

I cannot cast anything without it buffering on my chromecast anymore.
Youtube/Netflix can play but resolution is of lowest quality (probably because its built in), but casting tab from web browser will not work at all. At first I thought my internet speed was slow, but I do a speed test most days (on mac) and get an average of 30mpbs-35mbps. Mobile speed I get is 5mbps. Funnily enough I play Netflix through phone and it plays but like I said, quality is compromised. My other tv which is a smart tv (no Chromecast) plays Netflix/Youtube of the full 1080p and no lagging. So which leads me to believe that there is a problem with the Chromecast itself?
My only other option is to see if it works on the smart tv, but then it defeats the purpose of having a smart tv. And I will be without smart tv/chromecast in the bedroom.
Any advice please?
yep, I'm finding this too. I ended up hooking my laptop up via hdmi because casting was so poor. Really low resolution and it would lose connection (black tv screen, laptop still playing) for 3-4 seconds, every 15 minutes or so.
I'm very quickly losing patience with the CC.
After 3 chromecast (of which 1 returned) and trying 2 new routers specifically for making cc work I couldn't find any permanent solution. Where any phone or tablet works fine for streaming netflix, plex, etc, cc would struggle, I gave up, it's useless. Btw, the routers I tried for the past year are netgear r6200, Linksys ea6500 and currently netgear r7000.
Sent from my HTC One
Do you try speed4cast? You can see if the problem is from internet or from CC. Reboot router, enable upnp on the router and look for new update by rebooting CC.
If nothing works, make a factory reset and try to cast. If not, return the device.

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