Hello...
I bought new HTC One M7 in USA 10 days ago. I am back to Armenia, and i found out 2 issues with my phone.
1. My microphone does not working. Collocutors can not hear me during calls, skype calls, etc. When i record a sound and play it, i can hear only noise.
2. I can not update my android version from 4.3 to 4.4.
Please help me to solve the problems, as we do not have any service centre in Armenia. I love HTC phones...
misaksimonyan said:
Hello...
I bought new HTC One M7 in USA 10 days ago. I am back to Armenia, and i found out 2 issues with my phone.
1. My microphone does not working. Collocutors can not hear me during calls, skype calls, etc. When i record a sound and play it, i can hear only noise.
2. I can not update my android version from 4.3 to 4.4.
Please help me to solve the problems, as we do not have any service centre in Armenia. I love HTC phones...
Click to expand...
Click to collapse
1. Do you have a case around the phone, if so it might be blocking the ambient mic on the back or the mic next to the USB port.
Here is one carrier's solution. You can also try a factory reset or phone reset to see if the issue goes away.
2. If you brought the phone new from a US Carrier (carrier branded), then the only way you can get updates is on their network. If the phone is not carrier branded like a Developer Edition phone then you should get the update directly from HTC. What a lot of people have done is change their phone to look like a DevEd or International unbranded phone. This way they can get the OTAs directly from HTC. This would require some getting S-OFF, unlocking the bootloader, changing the carrier id (CID) and maybe the model id (MID). If you need any further assistance, we would need a fastboot getvar all posted but prior to posting remove the imei and serialno codes.
Related
DISCLAIMER:
I'm from Belgium and English is not my native language, I am aware that my English is not great so please forgive me.
Hello,
I recieved my HTC One two weeks ago after waiting 2 months. It was a pain in the ass to get the phone.
Here in Belgium the phone is still not for sale so I had to buy the phone on a site from the Netherlands (algebeld.nl).
Now, here is the problem:
I wasn't aware that I was able to recieve 4G LTE in my region until a few days ago, I didn't know this because I never recieved 4G on my phone. Aparently I should recieve 4G and looked into the settings and everything is set to recieve 4G, so my settings are not the problem.
Another thing I noticed was that I am still on older software and didn't recieve the latest update, I'm still on 1.29.111.11.
This concerned me so I did some research and it turns out (not 100% sure though) that my device is branded to T-mobile, even though it is an unlocked device.
So the reason I can't connect to 4G is (I think) the radio module is clocked at a different frequency so I can't recieve 4G.
I was under the impression that I was buying an unbranded device so this kinda blows...
No 4G isn't the only problem, I will also have to wait for OTA's a lot longer.
So my question is:
Is there a way to solve this? I could root my phone in order to get the latest software but still if there comes an update which updates the hboot, it will check my cid and there will be a chance I won't be able to update my hboot and install the update.
If I could just solve the cid problem it would be awesome because 4G isn't THAT big of a deal, but it would be even better if there was a way to recieve 4G or totally debrand my device. I don't know if there is a way to solve this through software since it's the radio module that has a different frequency and that's a hardware problem :s
Anyway, thanks in advance!
Misterthomas32.
Hello everyone,
I have an AT&T branded HTC One that I received about 2 weeks ago. I haven't noticed until yesterday and today, but I am having some issues with LTE and was hoping someone could help, or point me in the appropriate direction. =)
Basically, about 2-3 times per day I lose the ability to load any apps or web pages that rely on an internet connection until I reboot the device. I don't have this issue on WiFi, only when my phone is connected via LTE (possibly HSPA+, but not tested). I have full signal during these times, and have received text messages and phone calls during these times, but completely lose the ability to get online.
Does anyone have any ideas? Is anyone else experiencing something similar? Again, when I reboot the phone is flawless and works just as fast as it did before. It's very frustrating.
Device: HTC One 32GB (US AT&T Branded)
First part of serial: HT34GW
Android Version: 4.1.2
Software Number: 1.26.502.10 (No updates available)
Kernel Version: 3.4.10
This phone is completely stock, locked, not rooted, unmodified original android. I had an HTC One prior to having this phone that was rooted and was running an international ROM, I didn't experience this issue with that device, but it could be because I was running a later version of the phone's software.
Long story short, I don't want to flash a custom ROM, only to find out the phone is defective and have to return it to HTC. Plus, I've been waiting patiently for s-off anyways so I can have a pseudo-developer edition phone. So I'd rather not flash anything unless you guys think it's a must.
Thanks,
RPelham
Bump.
Sent from my HTC One using xda app-developers app
Bump
Sent from my HTC One using xda app-developers app
Call up AT&T and see if they are having problems. It could be that. I am sure if there was a known problem with LTE on the One there would be a post about it on here. Did you try searching at all and seeing if anyone else is having problems. If you have only had the phone for a few weeks and are not unlocked/rooted bring it in and tell them to fix it for you.
RPelham said:
Hello everyone,
I have an AT&T branded HTC One that I received about 2 weeks ago. I haven't noticed until yesterday and today, but I am having some issues with LTE and was hoping someone could help, or point me in the appropriate direction. =)
Basically, about 2-3 times per day I lose the ability to load any apps or web pages that rely on an internet connection until I reboot the device. I don't have this issue on WiFi, only when my phone is connected via LTE (possibly HSPA+, but not tested). I have full signal during these times, and have received text messages and phone calls during these times, but completely lose the ability to get online.
Does anyone have any ideas? Is anyone else experiencing something similar? Again, when I reboot the phone is flawless and works just as fast as it did before. It's very frustrating.
Device: HTC One 32GB (US AT&T Branded)
First part of serial: HT34GW
Android Version: 4.1.2
Software Number: 1.26.502.10 (No updates available)
Kernel Version: 3.4.10
This phone is completely stock, locked, not rooted, unmodified original android. I had an HTC One prior to having this phone that was rooted and was running an international ROM, I didn't experience this issue with that device, but it could be because I was running a later version of the phone's software.
Long story short, I don't want to flash a custom ROM, only to find out the phone is defective and have to return it to HTC. Plus, I've been waiting patiently for s-off anyways so I can have a pseudo-developer edition phone. So I'd rather not flash anything unless you guys think it's a must.
Thanks,
RPelham
Click to expand...
Click to collapse
I'm not sure what issue you're trying to convey. I've noticed that when I'm on a call, my LTE connection will disconnect and I will be left with only 4G/HSPA+. I've also noticed that it can take a few seconds to several minutes after the conculsion of a call before the LTE connection will be restored. I've noticed this on stock ROMs as well as custom ROMs. Are you saying that for a long period of time(until you reboot) after you take a call, you're not able to access the internet via cellular connection?
This seems to be a design intent by HTC on the device or AT&T as far as network connections go. This is likewise happening on my AT&T branded Samsung Galaxy S4(stock/not-stock). That in mind, I'm leaning towards this being an AT&T thing.
unremarked said:
I'm not sure what issue you're trying to convey. I've noticed that when I'm on a call, my LTE connection will disconnect and I will be left with only 4G/HSPA+. I've also noticed that it can take a few seconds to several minutes after the conculsion of a call before the LTE connection will be restored. I've noticed this on stock ROMs as well as custom ROMs. Are you saying that for a long period of time(until you reboot) after you take a call, you're not able to access the internet via cellular connection?
This seems to be a design intent by HTC on the device or AT&T as far as network connections go. This is likewise happening on my AT&T branded Samsung Galaxy S4(stock/not-stock). That in mind, I'm leaning towards this being an AT&T thing.
Click to expand...
Click to collapse
LTE does not support voice calls on most countries. What happens is that when you receive a call your connection would be downgraded to 3g speeds and upgraded back to LTE after you hang up. Search if AT&T supports Voice over LTE. My 2 cents say they don't support it.
unremarked said:
I'm not sure what issue you're trying to convey. I've noticed that when I'm on a call, my LTE connection will disconnect and I will be left with only 4G/HSPA+. I've also noticed that it can take a few seconds to several minutes after the conculsion of a call before the LTE connection will be restored. I've noticed this on stock ROMs as well as custom ROMs. Are you saying that for a long period of time(until you reboot) after you take a call, you're not able to access the internet via cellular connection?
This seems to be a design intent by HTC on the device or AT&T as far as network connections go. This is likewise happening on my AT&T branded Samsung Galaxy S4(stock/not-stock). That in mind, I'm leaning towards this being an AT&T thing.
Click to expand...
Click to collapse
I'll give ATT a call and see what they say, it's not that I have no LTE while on a call, it's that even when I'm off of a call, and my signal strength is good and it shows I have LTE, my internet stops functioning. I get connection errors from the browser and apps.
Sent from my HTC One using xda app-developers app
All,
I've been out of the Android loop for some time, I bought a HTC One M7 from T-Mobile UK (EE), it's a non contract/non payg model just the handset, I decided to switch providers and unlocked the phone with no issues.
However T-Mobile have modified the device somehow and locked the APN/MMS settings, I have put new ones in but it defaults to the T-Mobile (EE) settings, as I am using a Virgin sim card it sort of half works as it's on the same network. But I do not get MMS etc.
Also when I dial my voicemail it will no longer allow me to make calls until I remove the sim or reboot the phone which is annoying!
What I would really like to do is turn it in to a non carrier UK/EU device and get OTA updates from HTC.
I have looked and looked at information, but my head is fried, can anyone help me with this, OTA updates are important, I do not want any modified ROMS and I want to revert it to normal if I need to send it in for a repair.
Any advice would be gratefully appreciated.
Having a strange issue with my HTC one.
History -The phone is not rooted it's on stock 4.3 with 5.5 upgraded about 2 weeks ago.
Today I have noticed that I can't be heard by the other party when I speak on the phone, I can hear him but he can't hear me.
There is not issue when I speak on the speaker, the issue is only when I use the phone without a speaker.
I have disconnected any Bluetooth devices.
I have restarted the phone, but nothing else except of that.
Any ideas what it might be?
modesty1 said:
History -The phone is not rooted it's on stock 4.3 with 5.5 upgraded about 2 weeks ago.
Click to expand...
Click to collapse
I think you need to contact HTC support or the store where you bought it. You could try a factory reset, but it's fundamentally not your problem if you haven't done any weird modifications to the phone.
fenstre said:
I think you need to contact HTC support or the store where you bought it. You could try a factory reset, but it's fundamentally not your problem if you haven't done any weird modifications to the phone.
Click to expand...
Click to collapse
The issue is that I bought the phone in another country, so I was wondering if there is a more local solution for this, and/or is it a known issue with this phone, As it happened out of the blue!
modesty1 said:
The issue is that I bought the phone in another country, so I was wondering if there is a more local solution for this, and/or is it a known issue with this phone, As it happened out of the blue!
Click to expand...
Click to collapse
Some things you can try:
- Contact HTC anyway. It's possible they'll service your phone even though it was bought in another country.
- Factory reset (this probably won't help).
- Update your firmware.
- S-Off and test as many firmwares as you can. You may want to check your version of HBOOT, and if it's an early version, S-Off before upgrading your firmware. Because the newer firmware is unreliable to S-Off.
I bought a second hand GT-I9305. After the first boot I dicided I wanted to flash it with the CM nichtly. I first rooted the stock rom, flashed a recovery and then flashed CM. Now the problem is the I can't make calls. When I dial a number the phone responds with 'call ended' before it even starts.
I don't know if the phone worked to begin with, the first thing I did is flash it.
I've tried different roms now and reverted back to the 4.3 factory image. None of that fixed the problem. I've also tried putting to 2 or 3G only which didn't help either. My phone still shows an imei number.
I'm completely aware of the fact that I might have done something very stupid. I flashed android devices before but I'm the type of person who reads the manual when it's to late.
Does anyone have a suggestion on how to solve this problem?
I'm usint T-mobile on the EE network in the UK.
Problem still unsolved, more information
I'm giving some more information as the problem isn't solved yet.
I'm on a Pay as You Go sim that works fine in another phone (HTC Desire S). I've now also try to downgrade to 4.1.1 but still no luck. I've also tried different sims but the problem occurs with those sims as well.
The phone looks to be registered to the network, at least that's what it shows. Also, data works, I get a 3G and H+ connection,
I'm more than happy to provide more information. Any help is greatly appreciated.
SIM unlocked? Google xda sim unlock GT-i9305...
Phone not locked
Thanks for your reply. The phone is already unlocked.
IMEI blocked? If you're in UK try www.checkmend.com/uk/ it'll cost you 1.99 but might save you time & effort...