Hi all,
Got a HTC One. After a regular system update, the phone rebooted, showed the HTC logo, then a black screen with a phone and a red triangle and exclamation mark.
I've got into the Boot loader screen (Power+Vol Down), and try to boot into Recovery, but when I select that option, it reboots straight back to the red triangle/exclamation mark.
I figured, fine, do a factory reset, so I did that, and it spent a few minutes on a screen with a green circular arrow, then rebooted but then hung at the HTC screen (the first thing that appears when the phone is turned on), and sits there for hours.
Power Off/reboot just hangs at the HTC screen.
I've been reading guides on how to flash a new ROM, but they all seem to rely on booting into Recovery, which I can't do. I've installed the Android SDK and used ADB, but it doesn't detect the phone (when it's sitting at the boot loader menu, or anywhere.
Original phone ROM was branded from Telstra Australia.
From the Bootloader screen:
*** LOCKED ***
M7_UL PVT SHIP S-ON RH
HBOOT-1.57.0000
RADIO-4T.28.328.14
OpenDSP-v32.120.274.0909
OS-5.11.841.9
eMMC-boot 2048MB
Apr 23 2014, 15:32:31.0
Not sure what to do. Help please!
Griffynx said:
Got a HTC One.
Click to expand...
Click to collapse
If your phone is new, then send it back under warranty
After a regular system update, the phone rebooted, showed the HTC logo, then a black screen with a phone and a red triangle and exclamation mark.
Click to expand...
Click to collapse
The ota installation failed, probably because a missing or corrupted file in /system or in /data/preload. you could have entered the menu (vol+ and power) to see the exact error, but now its to late
I've got into the Boot loader screen (Power+Vol Down), and try to boot into Recovery, but when I select that option, it reboots straight back to the red triangle/exclamation mark.
Click to expand...
Click to collapse
This red triangle IS the stock recovery, you have to hold volume + and push power then release both button to open the menu.
I've been reading guides on how to flash a new ROM, but they all seem to rely on booting into Recovery, which I can't do.
Click to expand...
Click to collapse
Yes you can, but you need a CUSTOM recovery to flash roms (TWRP recovery). will not work with a stock recovery
I've installed the Android SDK and used ADB, but it doesn't detect the phone (when it's sitting at the boot loader menu, or anywhere.
Click to expand...
Click to collapse
ADB can only work when the phone is booted in the OS or when booted in a custom recovery. from the bootloader, only fastboot commands will work
Original phone ROM was branded from Telstra Australia.
From the Bootloader screen:
*** LOCKED ***
M7_UL PVT SHIP S-ON RH
HBOOT-1.57.0000
RADIO-4T.28.328.14
OpenDSP-v32.120.274.0909
OS-5.11.841.9
eMMC-boot 2048MB
Apr 23 2014, 15:32:31.0
Not sure what to do. Help please!
Click to expand...
Click to collapse
If you don't care about the warranty, unlock the bootloader, flash twrp recovery 2.6.3.3 and flash a custom rom.
alray said:
This red triangle IS the stock recovery, you have to hold volume + and push power then release both button to open the menu.
Click to expand...
Click to collapse
Ahh. I've looked at heaps of guides on using stock recovery, and I've never seen this mentioned before.
Phone isn't under warranty. Thanks for pointing me in the right direction.
Related
Hi,
I am sorry if a simmilar thread is already available, but its just that i wanted to include my exact setup of recovery, etc so that the problem can be solved, as i am getting very anxious to fix this, as i cant afford a new g1.
Every time i turn on the phone, it hangs at the tmobile g1 splash screen. I am running android system recovery utility build jf v1.41 (not official android recovery)
I tried flashing the cyanogen mod v5.0.8 in the recovery, but it aborted installation and installed cyanogen mod 4, but when it rebooted, it was still stuck on the g1 screen like before.
i also have hard spl on the device and the radio version is 2.22.19.26I
when i hold the camera button and power button to power on the phone, a white screen with green skating androids appears and the top reads:
DREAM PVT 32B ENG S-OFF
HBOOT-1.33.2005 (DREA11000)
CPLD-4
RADIO-2.22.19.26I
(this line is date followed by time)
HBOOT
<BACK> FastBoot Mode
Somebody please help, I would really appreciate it.
Thank You
Go to the rom bible and find Amon-Ra's recovery, than it will have instructions on how to flash a new recovery via fastboot(YOU NEED THE SDK INSTALLED). Remember to wipe before flashing and please post this in the Q&A section next time.
have you tried entering recovery mode? when at said splashscreen press green+menu+red at the same time and imideately after that press the home button
HI! i think that my dream is bricked. i can only access fastboot. i dont know what happened. today it was raining a litthe but cell was in my pocket. when i took it out it was running correctly . but i left it at home when i came back it was only black screen i took out the battery reinserted it. and it entered bootloader. it does nothing when restarted except to enter bootloader again.
And now it wont even enter bootloader until usb or charger is plugged in. here what boot loader says.
DREAM PVT 32B SHIP S-ON
HBOOT-1.33.0013d (DREA11000)
CPLD-4
RADIO-2.22.28.25
OCT 21 2009,22:33:27
When not connected to charger it shows nothing just my charging red light tries to blink but does not properly.
Can anybody help me. ????????????????????????????
Try holding home+power when you reboot your phone. What does it do?
BeenAndroidized said:
Try holding home+power when you reboot your phone. What does it do?
Click to expand...
Click to collapse
When i press home + power it goes it first goes to bootloader CLEARSTORAGE with action as yes and power as no. it happens for just a second after that it returns to standard bootloader.
i THNK THAT MY POWER AND BACK NUTTONS ARE PRESSED COMPLETLY. SO ITS HAPPPING TO BOOT INTO BOOTLOADER
beenandroidized said:
try holding home+power when you reboot your phone. What does it do?
Click to expand...
Click to collapse
problem solved. It was a problem with my buttons. I downloaded the circuit diagram and dissambly and assembly procedure and repaired my buttons. Its working perfect now. Thanks for helping me.
Glad it works out and glad to be of service.
recovery work ?
So i am stuck. im s-on and stuck in the boot loader menu with the three android dudes skating on the bottom. I can't rue because I'm s-on and can't get s-off because my computer doesn't recognize that the phone is in the computer for some reason. I can't boot into my os and i can't get to recovery I'm stuck in the menus and no matter what i hit with the power button i always come back to the same menu please i need help. I have the mini htc one
aidanbern said:
So i am stuck. im s-on and stuck in the boot loader menu with the three android dudes skating on the bottom. I can't rue because I'm s-on and can't get s-off because my computer doesn't recognize that the phone is in the computer for some reason. I can't boot into my os and i can't get to recovery I'm stuck in the menus and no matter what i hit with the power button i always come back to the same menu please i need help. I have the mini htc one
Click to expand...
Click to collapse
you in the wrong section
try here > http://forum.xda-developers.com/htc-one-mini
RUU for your phone is here
http://www.androidruu.com/index.php?developer=M4
Hi All,
I need urgent help.. i have recently bought a pre-owned htc one M7 from a buyer. while installing the software update (4.06.1540.3 ) the phone goes into some white screen and following appears:
I m not aware if the seller has done something wrong with the phone bcz i m not aware of software language & how can i install the update..
your help is highly appreciated.. thanks
*Tampered*
*Unlocked*
M7U PVT SHIP S-ON RM
H BOOT-1.56.0000RADIO-4A.23.3263.20
OpenDSP-v32.120.274.0909
OS-
eMMC-boot 2040MB
Jan 22 2014, 15:21:20
FASTBOOT AC
BOOTLOADER
REBOOT
REBOOT BOOTLOADER
The tampered thing is nothing to worry about, it just means that the bootloader has been unlocked.
You might want to look into getting S-OFF by following one of the guides here on xda.
But it sounds to me like you are in the bootloader, you should be able to use the volume buttons to select recovery to enter TWRP or CWM.. in recovery mode you can flash the software update if it's a ROM that you found here as a zip file.. There are many guides around to do all of this, good luck.
Edit: Press volume down twice to select bootloader then hit the power button. Then you should see another menu with an option for recovery. Are you rooted? Do you have a custom recovery installed? If not, I'd recommend downloading TWRP.
I notice there it says fastboot AC, is that whilst its plugged into the wall charger or your computer ?
Thank you so much for ur prompt reply.. I am actully not well versed with this.. i just thought of installing the update (OTA) but the screen appeared and it couldn't be done..There were 3 options to select from: Reboot/Reboot bootloader or power down.. Using the vol button i just clicked on reboot and phone went back in previous state
i am worried whether i would be able to install the official updates and how to get rid of this..i could also locate supersu app which is prompting me to run custom/normal recovery.. i don't know if i shud do anything from there..
i m novice to all this and don't know even a bit on this..this is a pre-owned phone & i have no idea what the seller has done..
i just want to run on official updates without getting into all this trouble..
your reply will be highly appreciated.
>>>>>>>>>>>>>>>>>
synt3k said:
The tampered thing is nothing to worry about, it just means that the bootloader has been unlocked.
You might want to look into getting S-OFF by following one of the guides here on xda.
But it sounds to me like you are in the bootloader, you should be able to use the volume buttons to select recovery to enter TWRP or CWM.. in recovery mode you can flash the software update if it's a ROM that you found here as a zip file.. There are many guides around to do all of this, good luck.
Edit: Press volume down twice to select bootloader then hit the power button. Then you should see another menu with an option for recovery. Are you rooted? Do you have a custom recovery installed? If not, I'd recommend downloading TWRP.
Click to expand...
Click to collapse
Hello,
Co-worker of mine has an HTC One M7 and it stopped functioning last night. It's fully stock. Never been unlocked, rooted, or had any custom flashes done to it. I also have an M7 that I've S-Off'd, rooted, and flashed custom radio's, ROMs, etc. so I'm familiar with how the device works.
I'm a little stumped on this one though. I can get the phone to go into HBOOT menu by pressing power and Vol down. Once in the HBOOT menu I can use the Vol up and down to move through the selections, but as soon as I press the power button the whole thing freezes and won't respond.
M7_UL PVT SHIP S-ON RH
HBOOT-1.57.0000
RADIO-4T.27.3218.14
OpenDSP-v32.120.274.0909
OS-5.11.1500.8
eMMC-boot 2048MB
Apr 23 2014, 05:06:07.0
When it's on the HBOOT menu and I have it plugged in via USB2 to my computer I have tried running the "adb devices" and "fastboot devices" commands, and nothing shows up. Pressing the power button on "FASTBOOT", "RECOVERY", or "FACTORY RESET" or any of the other options on the screen causes the phone to just get stuck there.
Any suggestions / help would be appreciated.
Thanks!
Bump...
Any help would be greatly appreciated.
brianhill1980 said:
Pressing the power button on "FASTBOOT", "RECOVERY", or "FACTORY RESET" or any of the other options on the screen causes the phone to just get stuck there.
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Click to collapse
This part only is more than enough to tell that its probably an hardware defect. Without a working bootloader, there is nothing to do. Sorry.
My T-Mobile M7 did something like this right before it completely died, except it would reboot when trying to get into recovery.
If it's one of the GSM variants, pull out the SIM card while the phone is on. Turn it off, stick the SIM card back in, turn it on and see what comes up.
If it says to enter your password to unencrypt the memory, go back and see if you can get into recovery mode to reset the phone.
Odds are it's probably toast, though.
i have just had the exactly same problem.... are you guys sure there is no solution??
PD. if i send the phone to the SAT will they try to charge me?
bower1994 said:
i have just had the exactly same problem.... are you guys sure there is no solution??
Click to expand...
Click to collapse
If your bootloader freeze, there is nothing you can do, Its like trying to boot a computer with a non-working BIOS. Without the bootloader, you can't access anything.
PD. if i send the phone to the SAT will they try to charge me?
Click to expand...
Click to collapse
If your phone is not under warranty anymore then yes you'll have to pay to have it repaired, like for any other broken products without warranty.