Light and Compass Sensors Issue after 4.4.4 - Xperia Z1 Q&A, Help & Troubleshooting

Hi,
I am encountering the light and compass Sensors not working after 4.4.4 update on my Z1.
I have checked the service menu and it shown no value to both the sensors... Need help to solve this... I am rooted btw..

Yes! I have had this problem for a few months now, but no-one on this forum seems to be experiencing this so I thought it might just be my phone.
The light sensor issue for me is intermittent, if I restart the phone then it would be fine for a day or two before it stops working.
The compass however simply does not register, the service menu shows no value for it and in Google Maps the arrow is always pointed North.

Related

Compass showing wrong direction & back mic not working

My compass has been showing wrong direction since i bought device but didnt bothered with it since i wasnt using it till now, it is off by apprx. 45 degrees i wrote it as a problem when i gave device to service red tint on camera but it remains same.
other problem is my 2nd mic hasnt been working for a while, it happened suddenly. I can confirm this by built in htc function test. it just catches off some noise that is not related to any sound it should pick up.
I'm not rooted completly stock.

Calibrate accelerometer and/or gyroscope

Hi!
I am facing problems with the orientation sensors (accelerometer and/or gyroscope), because installing several applications to test them (or use games), it is clearly observable, that they are a bit off (with enough to be disturbing when required). For example, games or tests that simulate a ball, and my phone is laying on a horizontal table, the ball rolls quickly to the edge of screen. This happens as well with the built-in tests in the "service menu" of the phone, for accelerometer and gyroscope also.
Do you have any suggestions how could I calibrate these sensors globally (for every app)?
Thanks.
Info
vetko said:
Hi!
I am facing problems with the orientation sensors (accelerometer and/or gyroscope), because installing several applications to test them (or use games), it is clearly observable, that they are a bit off (with enough to be disturbing when required). For example, games or tests that simulate a ball, and my phone is laying on a horizontal table, the ball rolls quickly to the edge of screen. This happens as well with the built-in tests in the "service menu" of the phone, for accelerometer and gyroscope also.
Do you have any suggestions how could I calibrate these sensors globally (for every app)?
Thanks.
Click to expand...
Click to collapse
factory Reset ur phone and then use PC companion app to Repair Firmware...
this can wipe current data and install fresh firmware on ur device
:good:
Hi,
I have the same problem. Only the x axis of the accelerometer seems to be affected : it show a value around 1 instead of 0 while the phone is sitting flat. Y and Z display normal values.
All the software solutions I have tried have had no effect at all... It seems the built-in test reads raw data from the accelerometer. It is hard to imagine how this can be a hardware problem though...
Anyway, in my case I believe a software fix (x=x-1) would do the trick but I have no idea how to do such a thing ! Any help ?
@vekto : Have you solved the issue by any chance ?
Would anyone care to try the accelerometer tests and post their results ?
Typing *#*#7378423#*#* will get you on the service menu. The two significant tests are "accelerometer" and "gyroscope".
I'd post some screenshots myself but I'm not allowed yet...
I'm having the same problem now. It seems one axis is affected. Haven't found a way around so far. This is sad because it affects the images taken with Google Camera Sphere mode. The images are badly aligned together with glitches in between. My phone wasn't like this before.
Either a SW fault - might be able to calibrate with GPS Status & Toolbox app, for example - or a FW fault - and reflashing ROM might help (highly unlikely) - or HW fault - the sensor has moved on the board (which is a bad sign anyway, might be on the way to disconnecting itself).
I sent mine to Xperia Care and got it back with the accelerator fixed. Still unclear if it's a HW problem...
It came back with a white spot on the screen (near the power button) though... so I sent it back again
I'm also having issues with the gyroscope. Installed Bubble app to calibrate the gyro. It showed the gyro was of a couple of degrees. Unfortunately the bubble app calibration doesn't work in a game like Need for Speed. It's very difiicult to achieve good times in the game right now since I have to hold it tilted to the left to go straight ahead.
So if anyone has a fix or workaround... Please do post.
Same problem, Seems after factory reset whith wipe dalvik cache.
any solution?
02nd March 2017, my autorotate has completely stopped working, restart, safe-deposit and reset do not fix. Diagnostics show Gyroscope Light Sensor and accelerometer failed testing, 3 years of same issue, surely there must be a fix that works by now?? ( please note, " turning it off and on again " does not fix it )
Helps Please
I have the same issue. Since last week, gyro, accelerometer, light and proximity sensors stop working. I've tried reflashing stock ROM without success. I have not warranty (almost 3 years old), so I even try to disassemble , disconnect an reconnect every flex (I don't know exactly were the sensors are located on the board). After that I get almost 8 hours of fully functionally sensors and then, they stop working again, so I'm almost sure it's a hardware issue.
Same problem for 3 years
I'm just now getting around to doing something about this. As my power button stopped working I can't post requested screenshot without going to the pc. I have been shopping new (fall 2018) phones after having the Z3+ since release. In my research I'm finding the phone still is better than Samsung, LG, and the pixel3 for me because the 3.5mm phone jack is mandatory for me using my device with an i-rig midi requiring both that port and the USB at the same time. I'm going to do everything I can to keep using this phone till it falls to dust. It's one of 4 Sony I've bought since the day Z1 came out of t-mo. I look forward to testing solutions. :good:
Some time after my post, I bought a new jack/proximity sensor flex and replace it. This solved the issue, but weeks later, the bottom portion of the touch screen becomes unresponsive. May be I have done something wrong... may be programmed obsolescence...
Hi I'm facing a problem of my gyroscope I don't know which one is not working a gyroscope or accelerometer. My gyroscope is so delay when I play pubg mobile and I can't also calibrate my Gsensor it always says FAIL but I put in a perfect flat surface please please please help me with this problems

Note8 Sensors error - Any of you faced with?

I have Note8. It has a very strange sensors error, as below:
- All sensors, from proximity sensor, light sensor, to GPS, iris scanner, and all the other sensors do not work at all.
- In the app like Phone INFO Samsung, CPU-Z or AIDA64, in the Sensors section, all sensors do not work.
- The Auto Brightness function does not work (due to the light sensor), the brightness of the AOD screen is also not adjustable.
- When making a phone call and move the phone close to the ear, the screen does not turn off due to proximity sensor.
- Auto Rotation function is not working (due to rotation sensor).
- Google Maps shows inaccurate location. Other apps that rely on GPS (such as the speedometer app) are completely not working.
- The iris scanner function does not work either.
It was about two weeks ago. I've Wiped the cache, restart the phone but does not make sense.
Yesterday it suddenly returned to normal, I don't know why.
But today - while I'm typing this post - all sensors suddenly do not work again.
Any idea about the error and how to fix it?
Thank you guys
Best advice I can think of is to factory reset and see if that alleviates the problem.
If you did not do anything firmware-related, or you did not drop or submeged your device, the best you can do is to make a warranty claim, pure and simple, if you have no way to make such claim, well, next time you should consider getting a device from an official source
I've read other users have had same problem. Ones I read said it was motherboard issue had to have sammy replace it.
Thank you guys
There is also built-in sensor test. Open dialer and dial *#0*#
I noticed a problem when I was playing Asphalt (racing game on me Note 8). I am unable to use the Tilt controls to move the scar.
Testing out the Sensors using *#0*# at the dialer revealed that all the SENSORS was faulty.
I reset the whole phone just now. The issue is still there with the sensor. As expected Auto rotation doesn't work.
Running the latest version 8.0.
I recently changed my motherboard (under warranty) 3 months back cos something was faulty. Seems it may be another motherboard issue.
Anyone else in this thread solved the issue?
Hey everyone I'm facing the same problem. All sensors stoped working but they were working before on 7.1.1 and i updated my device to oreo and realized all sensors stoped
Then i got another updated for about 900mb i thought maybe this update will fix them and also that update said tha after updating the user cannot downgrade to nougat but after updating the problem still exsist. Please if anyone can help i also try to flash same oreo firmware with odin but doesn't fixed the sensors

[X522] Broken sensors -can i fix it?

Hello i have issue with Le2 x522.
Phone seems to have wrong working sensors.
For now its LSM6DS3 - Its accelerometer and gyroscope
In accelerometer menu X axis seems to be reversed so when i rotate phone on one side screen gets rotated in oposite.
Also orientation sensor looks pretty off.
I have tried google maps trick, also tired MIUI9 diagnostic menu calibration but it didn't work(punched phone few times in area of camera too).
Ended up with reflashing SmallEUI by Auriel(stock kernel) and still its not working.
Any ideas how to solve that issue?
Kiciuk said:
Hello i have issue with Le2 x522.
Phone seems to have wrong working sensors.
For now its LSM6DS3 - Its accelerometer and gyroscope
In accelerometer menu X axis seems to be reversed so when i rotate phone on one side screen gets rotated in oposite.
Also orientation sensor looks pretty off.
I have tried google maps trick, also tired MIUI9 diagnostic menu calibration but it didn't work(punched phone few times in area of camera too).
Ended up with reflashing SmallEUI by Auriel(stock kernel) and still its not working.
Any ideas how to solve that issue?
Click to expand...
Click to collapse
I'm not sure about this method:
in miui 9 thread for le 2 by sagarmakhar, in the 2nd post, it was about volte, but involved a thing about sensors. according to him, wipe persist from his recovery, then flash stock rom and then copy the 'sensors-settings' into /persist/sensors/ (I don't remember the folder now, please refer to that post) and reboot....May work, i don't think that it can brick your device but try at your own risk:fingers-crossed: Good luck

Gyroscope and Magnetic Sensors Issue

I think this happened at around the time that I installed the latest update. I checked the sensors through the *#0*# menu and found that my gyroscope's value isn't moving and my magnetic sensor is spinning. I calibrated the magnetic sensor using Google Maps and also the Edge screen, but still it happens. I tried playing a racing game which relies on my gyroscope to steer and to my surprise, it works fine. I also tried to test my magnetic senor by downloading a compass app, and it properly displays my current bearing. I'm also not entirely sure but my accelerometer data aren't properly telling that it's on a flat surface although it actually is.
Is anyone also having this issue?
I did just remember that when I downloaded the update, I had an intermittent connection, would a part of the update be corrupted so that the drivers for the gyro and compass be mismatched?
I also have a youtube video showing what my screen displays when I do a sensor test.

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