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Help: My HD has suddenly gone dead

My hd has suddenly gone dead. The battery light does not turn on even if plugged in. I have tried to reset while plugged in but nothing happens. Connecting to the pc also doesn't help. Also tried to put it into bootloader without success. This does not feel good. Any ideas what might be the problem?

might be the usb connection. could be loose or bad

Have you tried to remove the battery, and put it back in..had a littel problem like (during unlock) that would turn on, removed the battery for 10s and put it back in and it turn on.

apap said:
My hd has suddenly gone dead. The battery light does not turn on even if plugged in. I have tried to reset while plugged in but nothing happens. Connecting to the pc also doesn't help. Also tried to put it into bootloader without success. This does not feel good. Any ideas what might be the problem?
Click to expand...
Click to collapse
HI Bro Iknow ur pain, this happen to my diamond also, one day just didnt turn on after unplug from my vista machine. Only thing I could think of is that maybe there was a short circuit somewhere between pluging to the computer with usb.
You will have to send it for repairs unfortunately

forget what i said.
i thought ur phone turns on but doesn't charge.

duttythroy said:
HI Bro Iknow ur pain, this happen to my diamond also, one day just didnt turn on after unplug from my vista machine. Only thing I could think of is that maybe there was a short circuit somewhere between pluging to the computer with usb.
You will have to send it for repairs unfortunately
Click to expand...
Click to collapse
The problem is that I have installed a custom rom...and no way of reverting to original...does this void my guarantee?

Came back ...for now
VIPPER2004 said:
Have you tried to remove the battery, and put it back in..had a littel problem like (during unlock) that would turn on, removed the battery for 10s and put it back in and it turn on.
Click to expand...
Click to collapse
I tried this and it magically came back. The strange thing is that I had been taking the battery out and putting it back in many times ...but perhaps I had not left the battery out long enough.
The battery also seems full which is kind of strange since I had been using the phone all day without charging.
In any case, I will leave it charging over night and report back tomorrow.
Thanks for your help!

VIPPER2004 said:
Have you tried to remove the battery, and put it back in..had a littel problem like (during unlock) that would turn on, removed the battery for 10s and put it back in and it turn on.
Click to expand...
Click to collapse
Hi,
Sorry for "using" the thread, and I am glad that it was resurrected, but... VIPPER2004, in end were you successful for the unlock? I have exactly the same problem, and so far have not succeeded... Any suggestions?
Thanks,
P.

Glad its working...
pdc4 was a mistake i made using htccode soft, im clumsy but everything went okey

apap said:
I tried this and it magically came back. The strange thing is that I had been taking the battery out and putting it back in many times ...but perhaps I had not left the battery out long enough.
The battery also seems full which is kind of strange since I had been using the phone all day without charging.
In any case, I will leave it charging over night and report back tomorrow.
Thanks for your help!
Click to expand...
Click to collapse
You'd better reflash a stock ROM and keep it for a while until you are reasonably sure that it was just a case and won't happen again.

VIPPER2004 said:
Glad its working...
pdc4 was a mistake i made using htccode soft, im clumsy but everything went okey
Click to expand...
Click to collapse
Hi again,
I am also trying to use the same soft, but no luck... could you please, eventually by PM, tell me the steps that worked for you?
And it can be in Portuguese... ; )
Thanks,
P.

Dead again
Well...it did happen again. This morning I found it dead again while plugged in. Unfortunately, I did not reflash it to stock rom. I can now only hope that I get a second chance to reflash before sending it off. Any other ideas are welcome.......

entering the new year without my blackstone
Looks like my hd has to take a trip to the factory.
Quick question: since I didn't manage to revert to initial rom does anyone know what the policy is on repairing an htc with custom rom?

That is indeed unfortunate...
What custom ROM have you installed? Have you checked in the thread if someone else had similar issues? And have you installed any particular program?
Also, you had no such issues while you were on the original ROM?
If you have this type of issues, trying to flash a stock ROM without being sure about the cause for the issues might be a little dangerous... There would be, I suppose, the risk that something might go wrong during the flashing process. And you would risk having a lovely brick...
Regards,
P.

I have installed Panosha's light version. No one else seems to be having this problem. Is there a chance that the battery is faulty? Can I have it repaired even though it has a custom rom installed?

Hi,
It might be a problem with the battery, but you could only try this possibility if you used other HD... by the way you have been using the wall charger or the usb cable attached to the PC?
Regarding the possiblity of having it repaired, under warranty, it could depend on the repairer itself. At the limit they could refuse to repair it under warranty, because a non-official ROM has been installed, and, specially, because a non-original HSPL is in place... but they could also overlook this, or do not notice it.
I would make sure it can not be "ressurected" and properly flashed before going to HTC service.
Regards,
P.

apap said:
Looks like my hd has to take a trip to the factory.
Quick question: since I didn't manage to revert to initial rom does anyone know what the policy is on repairing an htc with custom rom?
Click to expand...
Click to collapse
If you do, then please tell us. That's exactly what I was wondering.

pdc4 said:
Hi,
It might be a problem with the battery, but you could only try this possibility if you used other HD... by the way you have been using the wall charger or the usb cable attached to the PC?
Regarding the possiblity of having it repaired, under warranty, it could depend on the repairer itself. At the limit they could refuse to repair it under warranty, because a non-official ROM has been installed, and, specially, because a non-original HSPL is in place... but they could also overlook this, or do not notice it.
I would make sure it can not be "ressurected" and properly flashed before going to HTC service.
Regards,
P.
Click to expand...
Click to collapse
I have tried several times to resurrect it without success. On one ocassion I had the power light turn on for about 2 seconds then dead again. The only thing I have not tried is to try another battery. I will probably find one by tomorrow to test. Otherwise on Friday it will head to the repair shop...and fingers crossed. I will let you know what the repair policy seems to be here in Greece.

apap said:
I have installed Panosha's light version. No one else seems to be having this problem. Is there a chance that the battery is faulty? Can I have it repaired even though it has a custom rom installed?
Click to expand...
Click to collapse
Your phone is not broken!
Duttys ROM does not have this problem. I have had the same with Panosha's ROM and with Touch of HD ROM. The screen goes black and only removing the battery brings it back.

Vatt said:
Your phone is not broken!
Duttys ROM does not have this problem. I have had the same with Panosha's ROM and with Touch of HD ROM. The screen goes black and only removing the battery brings it back.
Click to expand...
Click to collapse
I wish this were the case, but even after removing the battery I cannot get it to function. Even when plugged into an outlet the power light does not turn on, so it's clearly more than a blank screen.

xperia z bricked now having to send it in for repair :mad:

so i had my xperia z on and plugged it in to my pc and it went off and did not turn back on tried all the tips on the forum but none of them worked.
i only got the phone 8 days ago.

mtwiscool said:
so i had my xperia z on and plugged it in to my pc and it went off and did not turn back on tried all the tips on the forum but none of them worked.
i only got the phone 8 days ago.
Click to expand...
Click to collapse
Did u perform rooting? unlocking BL? flashing roms ?
either ways....getting your phone is one worst thing....

It is very hard to brick an Xperia device nowadays.
You sure is not just out of juice? Sometimes it can be that the battery suddenly dies and you have to leave it charging a lot of time to turn it back to life.
Locked or unlocked bootloader?
Flashtool should do the job in case of soft brick. Or even EMMA in case you are unlocked.
Does it get detected by the PC?

DrKrFfXx said:
It is very hard to brick an Xperia device nowadays.
You sure is not just out of juice? Sometimes it can be that the battery suddenly dies and you have to leave it charging a lot of time to turn it back to life.
Locked or unlocked bootloader?
Flashtool should do the job in case of soft brick. Or even EMMA in case you are unlocked.
Click to expand...
Click to collapse
unlocked bootlocker(unlocked when i got it)
battery was at 100%
rooted but no custom firmware or karnel and i did the root the day i got the phone and the phone died when pluging it into a pc to get some files from the phone the only application(on phone) open was boot up ones and Google chrome.
Not a Issue with the pc as i used an xpreia u and the xperia z worked on the same port.
the phone stopped even getting picked up by the pc only red led.
this is a know issue with the xperia z(from android) ics when i loocked at it, it seamed to be the sleep of death and power reset did not work.
firmware: default .434 uk
phone model: xperia c3603

Have you tried connenting it in fastboot mode?

DrKrFfXx said:
Have you tried connenting it in fastboot mode?
Click to expand...
Click to collapse
i did try that but it just flashed the red led

mtwiscool said:
i did try that but it just flashed the red led
Click to expand...
Click to collapse
Discarded driver corruption?
Reparations probably are gonna cost you as much as a new device if they need to replace the motherboard.
Youare not under warranty.

DrKrFfXx said:
Discarded driver corruption?
Click to expand...
Click to collapse
it still finds my old xperia u
and i did reinstall that with no success yestaday.

can you flash only the stock kernel from fast boot mode? i once had the same issue when the device failed to start with red led blink, and flashing the kernel fixed this issue.

You bought the phone with unlocked bootloader? Was it used? Else I think you're confusing unlockable and unlocked.

the phone has at last got to sony my issue should get fixed soon

mtwiscool said:
the phone has at last got to sony my issue should get fixed soon
Click to expand...
Click to collapse
Any news? My Z died most likely because I messed with terminal emulator (tried to get rid off CWM bootloop the easy way ) and it didn't boot up ever again... Only thing I get out of it is red led when pressing power and vol+ when usb is connected. Computer sees it as a usb device but cannot connect to it. No fastboot or flash mode. I'm going to send it for repairs but it will probably be too expensive to get it done.
I already got htc one to replace Z. One sounds awesome! Incredible speakers for a phone. It is fast and sweet. BUT it looks STUPID when you put Z and One side by side... And no waterproofness of course

webbimato said:
Any news? My Z died most likely because I messed with terminal emulator (tried to get rid off CWM bootloop the easy way ) and it didn't boot up ever again... Only thing I get out of it is red led when pressing power and vol+ when usb is connected. Computer sees it as a usb device but cannot connect to it. No fastboot or flash mode. I'm going to send it for repairs but it will probably be too expensive to get it done.
I already got htc one to replace Z. One sounds awesome! Incredible speakers for a phone. It is fast and sweet. BUT it looks STUPID when you put Z and One side by side... And no waterproofness of course
Click to expand...
Click to collapse
sbe = slow
nearly 2 weeks and not even looked at the device

mtwiscool said:
sbe = slow
nearly 2 weeks and not even looked at the device
Click to expand...
Click to collapse
So sony sucks globally when it comes to customer care?! Have to try it my self. I've heard that finnish service company is very very good at what they do... Even if your phone has a 50 cal bullet hole smack in the middle they'll blame water/moisture damage. If you manage to convince them to actually look at your device they'll send it to some Euro main service central where it will be sucked in to a wormhole and time around that phone seems to stop

update:
SBE fault : charging - does not charge
Status : With High Level Engineer - Component Repair

update:
sbe have said the phone is unrepairable and are going to exchange it for another one.

Wow this took some time...
Almost two months it took:
1. Sending device to finnish service center
2. It was sent to sony service right away
3. after waiting and waiting I asked finnish service whats going on: Atleast their version was that sony had fixed (or replaced with a new device) and sent it back to finland. And during shipping device was lost.
4. According to finnish service sony was figuring out what to do, propably giving new devices....
5. So after almost two months I got a replacement XZ. And it was done under warranty. Yay!

Water damage

A friend of mine with s3 mini accidentally drop water to his phone... The phone e works properly now but the screen can't stay off... With power key or screen off time the screen keeps enabling... I make factory reset but still nothing... Any thoughts?

pikachukaki said:
A friend of mine with s3 mini accidentally drop water to his phone... The phone e works properly now but the screen can't stay off... With power key or screen off time the screen keeps enabling... I make factory reset but still nothing... Any thoughts?
Click to expand...
Click to collapse
If it's in guarantee give it back to the store for replacement and tell him to make the duck! :silly:
If it's not in guarantee tell him to buy a new one. :crying:

jstath1972 said:
If it's in guarantee give it back to the store for replacement and tell him to make the duck! :silly:
If it's not in guarantee tell him to buy a new one. :crying:
Click to expand...
Click to collapse
So it isn't software fault... On the wakelock detector it show that the keuguard is keeping the screen on.. It is possible that it's hardware problem but the software keeps the phone on?

pikachukaki said:
So it isn't software fault... On the wakelock detector it show that the keuguard is keeping the screen on.. It is possible that it's hardware problem but the software keeps the phone on?
Click to expand...
Click to collapse
In normal situation when you press the button you activate the keyguard and it going to sleep after a few time. The software (keyguard) follows the hardware (button). In your case because of the damage of the hardware the button is always on and holds on the keyguard. Maybe i'm wrong but one other solution is to install a custom rom and deactivate the hardware button with the problem. You can activate and the navigation bar if you want. I think that can solve the problem also.

I would have opened up the phone and take a look. Disconnect/reconnect all cables inside and hope for the best

tys0n said:
I would have opened up the phone and take a look. Disconnect/reconnect all cables inside and hope for the best
Click to expand...
Click to collapse
I will try this I had to wait to find another phone for his work... And then I will try it...

pikachukaki said:
I will try this I had to wait to find another phone for his work... And then I will try it...
Click to expand...
Click to collapse
Don't open the phone if its still on warranty, just get it to the repair center. If you have no luck with getting your phone repaired for free try opening it as your last resort
EDIT: its obviously no software issue, it would be fixed by making a factory reseT/install custom ROM but you say you have already done that.

NickVXD said:
Don't open the phone if its still on warranty, just get it to the repair center. If you have no luck with getting your phone repaired for free try opening it as your last resort
EDIT: its obviously no software issue, it would be fixed by making a factory reseT/install custom ROM but you say you have already done that.
Click to expand...
Click to collapse
It isnt on warranty...and if it is its water damage and 99% they won't fix it!!!

Sometimes there is only a rest of water in phone. (Also same days later)
Put the phone without accu a few days in uncooked rice! (Maybe it is to late. Immediately after the bath rice is the best you can do)

[Q] C6603 unplug freeze - anyone else get this?

Hey guys, long time no see.
Since my super popular forray into baseband modification my girlfriend has had my trusty old xperia Z c6603 until this morning. Of course, the first day of 2015 sets off with a bang.
After unplugging her phone this morning, it locked up. (this happens sometimes, once out of every 10 unplugs) She reset it with volup + power as usual and took a shower. Except today, it doesn't come back on.
This phone has never been rooted. It's had an alternate baseband flashed (of course, lol), and it's been working fine for 2 years. It has no water damage of any kind, and since it's me, you can expect it's in killer shape.
Volup/down + power does nothing at this point. Thinking I'm going to have to go into disassemble as described in other threads to unplug the battery, but that sucks.
Anyone else had this issue?

lhun said:
Hey guys, long time no see.
Since my super popular forray into baseband modification my girlfriend has had my trusty old xperia Z c6603 until this morning. Of course, the first day of 2015 sets off with a bang.
After unplugging her phone this morning, it locked up. (this happens sometimes, once out of every 10 unplugs) She reset it with volup + power as usual and took a shower. Except today, it doesn't come back on.
This phone has never been rooted. It's had an alternate baseband flashed (of course, lol), and it's been working fine for 2 years. It has no water damage of any kind, and since it's me, you can expect it's in killer shape.
Volup/down + power does nothing at this point. Thinking I'm going to have to go into disassemble as described in other threads to unplug the battery, but that sucks.
Anyone else had this issue?
Click to expand...
Click to collapse
Is there any sign of life...???
Like -vibrate or led blink when power button pressed...

DastanShaikh said:
Is there any sign of life...???
Like -vibrate or led blink when power button pressed...
Click to expand...
Click to collapse
sadly no, nothing.
I'm thinking about getting a charging cradle on the off chance her port is damaged. - but it worked in the morning for her alarm and the chargelight was green before she restarted it.

lhun said:
sadly no, nothing.
I'm thinking about getting a charging cradle on the off chance her port is damaged. - but it worked in the morning for her alarm and the chargelight was green before she restarted it.
Click to expand...
Click to collapse
U can try to get it repaired by Sony service center ...

DastanShaikh said:
U can try to get it repaired by Sony service center ...
Click to expand...
Click to collapse
yeah, probably not a bad idea. We just got her a Z2 as a replacement, but it was purchased in march of 2014, so, I would imagine it's still under warranty.

lhun said:
yeah, probably not a bad idea. We just got her a Z2 as a replacement, but it was purchased in march of 2014, so, I would imagine it's still under warranty.
Click to expand...
Click to collapse
But they give same device as a replacement not the above one and not the below one...

Xperia ZR cant get into flashmode or turn on

Hey there.
I have an Xperia ZR that is unable to get into flashmode to reflash and it cant turn on.
Sometimes when plugging it into a charger or computer theres a red led lighting on but it just stays like that no matter how long you leave it. Unable to turn on and cant get it into flashmode. Tried with a rubber band to keep holding volume down while have it plugged in with flashtool ready for an entire day with no result.
Have also had the battery out for an entire night but nothing has worked. Is it just broken completely or is there some way to get it to do something again?

ChrisRoxor said:
Hey there.
I have an Xperia ZR that is unable to get into flashmode to reflash and it cant turn on.
Sometimes when plugging it into a charger or computer theres a red led lighting on but it just stays like that no matter how long you leave it. Unable to turn on and cant get it into flashmode. Tried with a rubber band to keep holding volume down while have it plugged in with flashtool ready for an entire day with no result.
Have also had the battery out for an entire night but nothing has worked. Is it just broken completely or is there some way to get it to do something again?
Click to expand...
Click to collapse
Hmm... Sounds like you tried pretty much everything. How about some background info? How did it get this way? Is the bootloader unlocked? Probably not relevant, but you never know.
My best guess would be that there's a loose contact with the USB connector or something, but that doesn't explain why the display doesn't come on when the red light comes on (are you running a custom ROM?). In any case, by this point, the service center is probably your best bet, if you're under warranty that is; if not, you can try taking it to a 3rd party repair shop (that's how I got my screen replaced after my warranty ran out), or maybe disassemble it yourself to see if there's anything you can jam back into place. Don't know what else you can do.
Good luck.
P.S. What about fastboot?

SirVer said:
Hmm... Sounds like you tried pretty much everything. How about some background info? How did it get this way? Is the bootloader unlocked? Probably not relevant, but you never know.
My best guess would be that there's a loose contact with the USB connector or something, but that doesn't explain why the display doesn't come on when the red light comes on (are you running a custom ROM?). In any case, by this point, the service center is probably your best bet, if you're under warranty that is; if not, you can try taking it to a 3rd party repair shop (that's how I got my screen replaced after my warranty ran out), or maybe disassemble it yourself to see if there's anything you can jam back into place. Don't know what else you can do.
Good luck.
P.S. What about fastboot?
Click to expand...
Click to collapse
I dont really know anything about it, its a friends phone that bought it used. Theres 100% no warrenty on it and if anything needs to be replaced i can do that but its just determining where the issue is.
Fastboot doesnt seem to do anything either. Also the battery does get hot after leaving it in the charger for ages so i dont think there is a lose connection there? But im not sure.
If theres an issue with the screen it should still boot and such.
I thought it might be an issue with the power and volume buttons but then it should still turn on when charging id assume, or partially turn on, until the battery charging screen at least.

Wait i just tried to plug it in again.
Now flashtool gives me this
07/022/2015 13:22:00 - INFO - Device connected with USB debugging off
07/022/2015 13:22:00 - INFO - For 2011 devices line, be sure you are not in MTP mode
however if i unplug it and replug it it doesnt detect it before i pull out the battery and put it in again. Holding either volume up or down doesnt do anything still, gives same message and doesnt go into fastboot or flashmode

ChrisRoxor said:
Wait i just tried to plug it in again.
Now flashtool gives me this
07/022/2015 13:22:00 - INFO - Device connected with USB debugging off
07/022/2015 13:22:00 - INFO - For 2011 devices line, be sure you are not in MTP mode
however if i unplug it and replug it it doesnt detect it before i pull out the battery and put it in again. Holding either volume up or down doesnt do anything still, gives same message and doesnt go into fastboot or flashmode
Click to expand...
Click to collapse
That's... Interesting. And Flashtool just stays like that until you unplug it? It doesn't lose the connection (device disconnected) or anything like that? If it does lose it, it could be a battery issue...

SirVer said:
That's... Interesting. And Flashtool just stays like that until you unplug it? It doesn't lose the connection (device disconnected) or anything like that? If it does lose it, it could be a battery issue...
Click to expand...
Click to collapse
Yea still staying like that, doesnt say it disconnects before i unplug it, and then it wont connect again before the battery has been out

ChrisRoxor said:
Yea still staying like that, doesnt say it disconnects before i unplug it, and then it wont connect again before the battery has been out
Click to expand...
Click to collapse
... OK, I don't know what kind of black magic was used on that phone to screw it up like this, but it sounds like something's off in the battery circuit (just guessing). I'm not sure that's even fixable, but it couldn't hurt to try a mobile repair shop. Who sold you something this broken, anyway? eBay?

SirVer said:
... OK, I don't know what kind of black magic was used on that phone to screw it up like this, but it sounds like something's off in the battery circuit (just guessing). I'm not sure that's even fixable, but it couldn't hurt to try a mobile repair shop. Who sold you something this broken, anyway? eBay?
Click to expand...
Click to collapse
i dont know who they bought it from but yea seems like something with either the usb connector circuit and maybe buttons. The battery voltage is okay. Reading 3.5V and specified 3.7V on the battery so that should be eliminated as a problem

ChrisRoxor said:
i dont know who they bought it from but yea seems like something with either the usb connector circuit and maybe buttons. The battery voltage is okay. Reading 3.5V and specified 3.7V on the battery so that should be eliminated as a problem
Click to expand...
Click to collapse
Nah, I didn't mean the battery itself, I meant (as you said) the connector circuit between the port, the battery, and the motherboard. You can try opening it up, see if there's anything you can do, but apart from a repair shop, I don't see what else can be done to save it. Maybe someone else will have some ideas.
Good luck. ?

SirVer said:
Nah, I didn't mean the battery itself, I meant (as you said) the connector circuit between the port, the battery, and the motherboard. You can try opening it up, see if there's anything you can do, but apart from a repair shop, I don't see what else can be done to save it. Maybe someone else will have some ideas.
Good luck.
Click to expand...
Click to collapse
Yea okay, thanks! I'll try disassemble it when i get the time to see if there are any loose connections and test the cables and such.

Take out the battery and try putting it on Flashmode.
(Heard this somewhere for some other phone or might be for Xperia)
Sent from my Xperia ZR using XDA Free mobile app

Daedroza said:
Take out the battery and try putting it on Flashmode.
(Heard this somewhere for some other phone or might be for Xperia)
Sent from my Xperia ZR using XDA Free mobile app
Click to expand...
Click to collapse
flashmode without battery in? Ill give it a shot

ChrisRoxor said:
flashmode without battery in? Ill give it a shot
Click to expand...
Click to collapse
Nothing happened

Any other suggestions maybe? Hopefully?

Upon further investigation, it appears that some of the back screws and the plasic in the edges behind the rear cover, is damaged. It appears as though someone has opened the phone previously and been unable to make it function again afterwards and then sold it online to get rid of it.
So ill open it up and check the insides of it, then give an update if there are more issues!

ChrisRoxor said:
Upon further investigation, it appears that some of the back screws and the plasic in the edges behind the rear cover, is damaged. It appears as though someone has opened the phone previously and been unable to make it function again afterwards and then sold it online to get rid of it.
So ill open it up and check the insides of it, then give an update if there are more issues!
Click to expand...
Click to collapse
This is exactly why it took me so long to trust online shopping. ?

Download sony pc companion.
start support zone.
chose first option update software.
A dialog will open.
chose repair the phone at the bottom and follow the guide. it should repair your phone to stock settings.
everything will be deleted on your phone

i was about to open a thread when i came across this one, i have similar issue with my ZR, i had bought it brand new, but after few weeks of lollipop update, one day the phone just started rebooting randomly, and after few hours it didnt boot back up, it just went dead. and same issues, when i plug in red light comes on, but only for few secs, and no help using PC companion or flashtool. i took it to repair shop they said theyll charge me for just checking what the problem is, i said no thanks. ill take it to repair shop n see what they say.